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Comments regarding Cherry Gal (CherryGal.com)

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You are viewing only neutral comments

  Feedback History and Summary  
19 positives
3 neutrals
19 negatives

Comments:

RatingAuthorContent
Neutral connoisseur
(21 reviews)
On Apr 18, 2010, connoisseur Indianapolis, IN wrote:

It took 13 days just to be informed that the seeds weren't available. Not a very efficient operation.

Neutral BeesNBuds
(1 review)
On Aug 4, 2009, BeesNBuds Warrenton, NC wrote:

I love the small seed amounts and low price tags because I can order a HUGE variety of rare heirlooms for a third or less what I'd have to pay on some of these other sites. CherryGal has incredibly informative listings on her website and she also takes extraordinary time to answer emailed questions. The response time to my order was excellent 3 out of 4 times. The fourth time was understandable and forgiveable -- it was at the height of the seed season this year when most of my seed orders from other companies were similarly delayed due to high volume. CherryGal explained that as a small family owned business sudden surges in the marketplace such as what occurred when Michelle Obama put in the White House garden cause a delay in fulfillment. But given what you get for your buck -- extraordinary! I am a market grower and I also appreciate the HIGH GERMINATION RATES of CherryGal's seeds. I note the comments from others that are negative or neutral and also note that in each instance I believe those individuals (certainly true of FarmerDill) are COMPETITORS. These dissing forums are fun aren't they? And cause incredible harm to the small business person who is honorable and just trying to provide a good service at a good price. Anyone can sign up with multiple personalities and diss a competitor free of charge with no legal ramifications because the courts have said forums like this are off limits to lawsuits. Shame on you folks!



Note from the Garden Watchdog editors...

It is the policy of the Watchdog that companies may not pose as their own customer in order to leave feedback. This rating was submitted from the same IP address as the representative of this company. It was changed from positive to neutral so that it would not affect the overall rating given by customers.
On Aug 4, 2009, Cherry Gal (CherryGal.com) responded with:

"On Aug 4, 2009 4:08 AM, Cherry Gal (CherryGal.com) responded with:

I really appreciate your alerting me to these comments on this forum. I am always skeptical about such forums to begin with, and the fact that you would take time to let me know is really nice. Thanks!"


Neutral farmer_doll9845
(1 review)
On May 27, 2009, farmer_doll9845 Asheville, NC wrote:

I ordered 21 packets of seeds, mostly varieties I have not grown before. The order time was acceptable, my email asking about the shipping date was answered quickly. I started the tomatoes, peppers and eggplants along with seeds from other companies. Most everything germinated well. The tomatoes had almost a 96% germination rate. There were three exceptions out of a total of 30 varieties.
All three of those, two eggplants and one pepper, came from this company. I tried those three varieties again, three seeds each. Again, nothing. Once more, three seeds each. Again, not one single seed came up. When I notified the company and asked for replacements of those three packets, the answer was, in my opinion, rude. The company does not send replacements. The implication is that I did something wrong. Maybe once, but not three times.
I was happy with this company until they refused to stand behind the product they sold. It is not the under four dollar price tag. It was the wasted time and passing of the buck attitude that soured everything.


On September 8th, 2009, farmer_doll9845 added the following:

The tone and attitude of the answer to my posting is the same attitude present in the email answers sent when I notified the company of the germination problem, just rude and hostile.
I am not connected with any seed company. I am a fifth generation WNC tobacco farmer trying to transition into a market growing operation.
I ordered a bunch of seeds in varieties that sounded interesting to potentially replace some of the hybrids I already use. I used heating mats, sterilized soil mixes and grow lights. I have started many, many seeds from many companies over the years. When I try several times in succession to start the same variety, it is unlikely that the only problem is me, especially when all the other seeds sprouted.
And as for asking for replacement seeds, I requested a refund or replacements. I realize that all seed lots are not created equal. When one lot is not as good, often another lot may be.
I almost changed the rating from neutral to negative, but most of what was shipped was good. My problem was limited to three packets out of 21. The big problem was, and still is, the attitude. It is visible here from the company itself.
On May 27, 2009, Cherry Gal (CherryGal.com) responded with:

"On Aug 4, 2009 4:05 AM, Cherry Gal (CherryGal.com) responded with:

It is amazing to me that a customer who claims poor germination would want additional seeds of the same type. If the seeds are so bad, why do you want more for free? My return policy is clearly stated in each listing. I am not Burpees or one of the other huge companies that might be able to resupply customers based solely on their claim. All my seeds are germination tested by my suppliers and myself and I am quite confident of their viability. There are many many reasons why seeds do not germinate. It is almost always NOT a problem with the seed. By the way, aren't you in the business? I have seen your username associated with a seed company."



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