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On Jun 10, 2009, Buttercup13 Calgary Canada wrote:
I ordered a lot of stuff from them back in March and have received nothing. My understanding is that they are owned by Brecks, as is Spring Garden. I ordered all of my stuff throught the Brecks number, so you may want to try that. Now that I have seen this, I will be calling tomorrow to find out what the problem is and why there is such a delay!!
On June 23rd, 2009, Buttercup13 added the following:
After my initial comment I called the Spring Garden toll free number and asked where my package was. I was told that it had been sent by expresspost and they would search the parcels and email the info to me. I was also told that they are so far out in the boonies that they only have dial-up internet and can't get high speed! I received shipping info via email, and the parcels were by then at the P.O. waiting for pick up. When I got them one box was so badly packed that the plants were bounced around half out of their wrapping, some very dessicated and maybe croaked and the magnolia tree folded almost in half to fit into the tiny box... They offer the unlimited guarantee, which is good because judging by all other responses they will have a lot of claims!
