Comments regarding Cold Stream FarmClick here to return to Cold Stream Farm's listing.
|On Nov 19, 2015, chancremechanic Wartrace, TN (Zone 7a) wrote:
This was my first time ordering from Cold Stream Farm, and I must say that it was a pleasant experience. I ordered 25 Rosa rugosa native rose bushes, and they arrived with roots well formed and moistened in time for planting. I also order two 6-inch native wild grape vines, and they too were in great shape. This nursery has a smorgasbord of native trees and shrubs that are are priced very fairly. I will order from them again.
|On May 20, 2015, mylittletrees Corning, OH wrote:
This company sells weak and stunted nursery stock. I couldn't believe the diminutive size of the trees in my recent order. What I got would compare in size to the 10 free trees that arbor day used to mail people for becoming a member. In fact some of the trees arbor day used to send would be bigger than the trees cold stream ripped me for. In my opinion I was seriously overcharged for such small trees. If they live I'll be surprised. I don't like how they put masking tape around their trees either. Very difficult to remove from tiny trees. Previous orders were not successful. Only dealt with them the second time because they had a certain species that I couldn't seem to find anywhere else. Since I found a place that's closer to home with what I want, I'll likely drop Cold Stream.
|On Jun 21, 2014, RoosterBoy Burgettstown, PA wrote:
I ordered sugar maple and swamp white oak (25 each); the company helped me select the right size for my application (2-3ft seedlings). They arrived on time in dormant state (in March) and all looked healthy. They were planted soon after arrival and all but one leafed out. I will plan on ordering again from them in the next planting season.
|On Jun 7, 2014, brucew44guns Wakefield, KS wrote:
I'm pleased to report of my completely being pleased with Coldstream regarding the trees I bought from them. The quality, the e-mails I got back from them, it all added up to a good experience that I will repeat next year when I re-order from them. The Black Locust trees are awesome.
|On May 19, 2014, DavidLMo St Joseph, MO wrote:
I ordered 9 items from them on November 30, 2013 for Spring delivery.
|On May 19, 2014, BlackDogKurt Seymour, CT wrote:
Although Cold Stream Farm advertises as a wholesale source, I have found them to be an excellent source of trees and shrubs for our home. I bought several trees from them in 2013. Although a couple of the trees did not make it past the first year, I blame myself for over-fertilizing tender young roots. Most of the trees from last year have performed wonderfully.
|On Jun 11, 2013, scud42 Blackfoot, ID wrote:
Great place for cheap bareroot stock.
|On May 30, 2013, ForestAvenue Des Moines, IA wrote:
We ordered two white snowberry shrubs and one pink snowberry shrub. After not hearing anything for several weeks, I e-mailed about the status. They said they would ship in two weeks and they did. Unfortunately, they only sent one which was unlabeled. I asked where the other two were, they apologized and sent one more good shrub and one stick which is supposed to be a shrub. I asked if they could at least tell me which were the white shrubs and which were the pink shrubs. Their response was "(a)lso, as these are grown from seed, it is impossible for us to determine the flower color." This is still the case even though they sell both a pink and white variety. Snowberries can be hard to find, but it's just not worth the hassle to deal with this company.
|On May 9, 2013, esteve59 Annapolis, MD wrote:
Theres good news and bad news......
|On Mar 1, 2013, TanglewoodGarde Independence, MO wrote:
I was sent half good plants and half very poor plants.
|On Jan 23, 2013, pirateradio Waynesboro, PA wrote:
I've had very positive experiences with Cold Stream Farm. A year & a half ago, I bought 25 cranberry viburnum seedlings, 25 black locust seedlings, and 4 sycamores. The cranberry viburnums had better than 100% survival (all made it & are growing well + 1 or 2 extras that were included), the sycamores grew about 2 feet last year, and the black locusts were a lot spottier because I planted many in tall grass & where rodents could gnaw on the bark. I think about 30% of those survived.
|On Dec 30, 2012, marktrot1 Flagstaff, AZ wrote:
Posted on March 2, 2012, updated December 31, 2012
On December 30th, 2012, marktrot1 added the following:
Ordered a combination of Hackberry, Maple, and Spruce this spring and requested the latest date possible for shipping in which they complied completely. Every single plant grew despite not having rain for over a month, only drip irrigation. So I am very pleased with the plant stock and the quality. Some of the Silver Maples were quite large and well branched. Thank you Cold Stream Farm!!!
|On Oct 18, 2012, Rtvthg Andover, MN wrote:
Ordered about ten bare root red maples at the end of Spring. Cleaned out the last of their stock. They came quickly with healthy, damp roots. Height was as advertized. All have grown well, survived and thrived. Will definitely order again next year..... but earlier.
|On Jun 27, 2012, Pepper88 Granite Falls, MN wrote:
I placed 2 orders with Cold Stream Farm this spring and I think they offer great healthy stock at unbeatable prices. The plants I ordered included Paper Birch, Basswood, Ninebark, Snowberry, Viburnum, White Pine, Wild Plum, Spicebush, and Serviceberry. One order was placed in March. Everything arrived promptly and safely packaged. All are thriving except for the spicebush which got partially eaten by rabbits (my fault of course). June is late to be planting bare root trees, but my June order has all done well, leafed out and looking beautiful. I will definitely order from Cold Stream in the future and highly recommend them to my friends!
|On Jun 7, 2012, wildtype Mason, MI wrote:
ordered 25 red osier dogwoods and 4 spicebush. i didn't expect to get much for the money, but the dogwood twigs were extremely thin, although they were all well rooted and almost all of them did survive. all of the spicebush appeared dead and have never leafed out after more than a month.
|On May 26, 2012, JohnfromAlabam Heflin, AL wrote:
I only ordered 4 serviceberry plants so I didn't really expect the best service. The plants arrived in a timely manner and appear in good shape. They had nice, green leaf buds which have opened in the last few days. I will be ordering from these folks again.
|On May 17, 2012, jknittel Hastings-on-Hudson, NY (Zone 6b) wrote:
I really liked dealing with Cold Stream Farm, they have a great selection of bare root plants, they were quick to communicate, and did a great job shipping.
|On Apr 16, 2012, JMKM1976 Hornell, NY wrote:
Posted on March 14, 2012, updated April 16, 2012
On April 16th, 2012, JMKM1976 added the following:
Cold Stream Farm has great communication, I received an email informing me my order had shipped and a tracking number. The shipping took just two days, so my trees were delivered with nice, damp roots and still dormant.
I ordered four, 3-4 foot sugar maples, four, 3-4 foot silver maples, four 3-4 foot Amur maples, 25 trumpet/hummingbird vines and 25 hybrid poplars. All items were to specified size and with great root systems, all appeared to be very healthy dormant plants.
I set all the trees into bluckets of slurry made from Terra-Sorb crystals on arrival so that they were kept moist but not soaked in straight water all night and planted them the next day. It took an entire day to plant even though the weeds and grass had been removed in preparation, the roots were so developed that the planting holes needed to be quite large. In each tree hole went at least a cup of hydrated tera-sorb crystals, in drier places, more crstals were used. Last year's heat and drought taught me a thing or two about trees and warm weather.
A great company, I will order from them again and have already recommended them to others.
|On Apr 14, 2012, dodgeman_39 Lisbon, WI wrote:
I ordered 200 Norway spruce in late February. I received my order yesterday (April 13th) due to the early spring and was pleasantly surprised at the beautiful 18 - 24" trees, all with a fantastic root system. They are by far the nicest spruce trees I have ever bought in bulk. I'm only disappointed that I didn't find this company 5 years ago!
|On Jan 27, 2012, VAFarm New Castle, VA wrote:
I ordered about 500 shrub seedlings from this Nursery in the spring of 2011. I was pleased with the items. They were packed well and shipped when promised (I had specified a date). I spoke to them a number of times on the phone in the process of placing the order and they were always helpful and professional. Would definately buy from them again.
|On Apr 28, 2011, irmaly boone, NC (Zone 5b) wrote:
I am about to throw in the towel on this company. After reading decent reviews here, I have been trying to place an order for weeks. No one ever answers the phone, and no one ever returns a voice message. I placed an order online, and after 5 days, Cold Stream responded but they were out of some of the sizes I requested. This is totally understandable, so I replied with an updated and revised order, and haven't heard a word since. They have the WORST customer relations I have ever experienced. I know it's a busy time of the year, but come on--just a quick "reply" to an email. Is that too much to ask. I was very hopeful of doing a long term business with Cold Stream, and I understand from the reviews their stock is pretty good, but if you have to spend day after day and week after week trying to place an order, it's just not worth it.
|On Apr 4, 2011, Gen_Maximus57 Amherst, OH wrote:
Just received Blue Spruce, Giant Sequoas, Scotch Pines, Norway Spruce and Red/White Cedars.
|On Mar 22, 2011, upstatetj Central Square, NY wrote:
I have changed my order with this company too many times, being a royal pain in their---. However they were excellent in dealing with it and finally I have my small order in for spring 2011. I think they are great taking care of a small order of sixteen plants with just as much enthusiasm as a large order. I am very much looking forward to my trees and shrubs arrival. Thank you Coldstream Farm for all your support in my decision making.
|On Mar 11, 2011, Attica_Farmer Attica, MI wrote:
Incredible Customer service and great product.
|On May 25, 2010, coltsfoot Susquehanna, PA wrote:
Purchased 50 Red Twig Dogwood all arived fresh and healthy. It is obvious these people care about a high quality product and the manner in which it is packaged for shipment.
|On May 21, 2010, sullabon North Branch, MN wrote:
Ordered 33 18"-24" Norway pine and Spruce. Received them yesterday and none were under 26" with some up to 36". Arrived in very good condition. Helpful over the phone assistance. Could not be happier with the quality of the product.
|On Apr 11, 2010, sandpoms Holmen, WI wrote:
I ordered trees and it turns out they were out of the size I wanted. They let me know right away and offered a different size. I decided not to take them up on the offer and they cancelled with no problem and no charge. Communication and customer service was very good.
|On Mar 25, 2010, ocean23 Green Bay, WI wrote:
I Ordered Chestnut trees. They arrived on time, and at the right planting time. Excellent job to who ever packed my trees. This is what I expect from a quality supplier. And thanks for the catalog you
|On Jan 18, 2010, jake277 Winchester, VA wrote:
I have delt with many places and found Cold Stream Farms very enjoyabe to deal with. I have many Scotch pine trees and add every year. Some people have complained about check out. They maynot give you shipping at check out but always e-mail you an invoice for your approval, they will not ship till approved so send an e-mail back if you want your trees. The trees may be a little smaller than shown but are beautiful specimens. I have bought from several companies including VA DOF and found many bad, butchered trees till I found these guys. Had a bad planting last year but was a tough winter, not the products fault. This year I am planting later than norm and going for late spring. Thanks guys!!
|On Nov 21, 2009, clpgirl Chippewa Lake, OH (Zone 5b) wrote:
The folks at Cold Stream Farm can't be beat for customer service and product! I placed an order in August to be shipped at planting time for my zone.I immediately got confirmation. Within several days I received a phone call from a very nice and knowledgable gentleman at CSF suggesting that I would save money if I purchased all my plants the same height. I had questions regarding fall planting and tree size, and we had at least a 20 minute conversation-very helpful!
|On May 18, 2009, therica Falling Waters, WV (Zone 7a) wrote:
I was happy to find the exact trees that I wanted, and in various sizes. But when I went to check out, first I was told that shipping charges would be "Calculated During Checkout."
|On May 11, 2009, gnu2222 Lester, WV (Zone 6a) wrote:
Ordered 35 evergreens on 4/4/09. Was apprehensive when my credit card was processed in about 10 days but the order had not shipped. I emailed twice to determine shipping date and response was somewhat slow with no specific dates. However, I did receive the order on 4/27. All the trees looked healthy with good roots. Some were smaller than advertized but I was sent an extra Scotch Pine. Overall I am pleased with my order and will assume that the weather was responsible for the time between placing & receiving the order. Generally, credit cards are not charged until an order ships. Perhaps this should be company policy.
|On Apr 30, 2009, snewell Ann Arbor, MI wrote:
bought 100's of trees from this company spring 2008 and fall 2008 with mixed results. first, make sure to count bundles as i have been considerably shorted more than once (on larger bundles of 25). second, size is almost always smaller than promised. for example, 3' -4' cedars are going to be mostly three feet with maybe one branch reaching close to four. in some trees, as the aforementioned cedar, there is MUCH size variation, and whoever is pulling them is doing a hack job on the roots. do not expect the full thick cedars from the garden centers. same goes for hemlocks with regard to size and thickness.
|On Apr 25, 2009, dirthound Cohocton, NY wrote:
Received bareroot trees/native shrubs today. All had excellent root systems, buds just starting to break. All packed in peat mix ,good and moist. Would not hesitate to order again, Thanks Cold Stream
|On Mar 27, 2009, ndps99 Holyoke, MA wrote:
My first and thus-far only experience with Cold Stream was last Autumn. I ordered several trees with specific shipping dates. Their communication was excellent, the packing was very careful and all items arrived safely and dormant, though obviously with green wood and nice root systems. As this is Central New England, buds aren't showing yet even on long-established early trees so they haven't woken up yet, but the ordering, communicating, shipping and receiving experience has been excellent!
On May 15th, 2009, ndps99 added the following:
Time for an update. My rating remains extremely positive.
Unfortunately, a couple of plantings did not survive a winter that was extremely intense at times, despite what appeared to be very healthy dormant specimens and my best efforts. Therefore, I did not deem the death of a couple of plantings to be anyone's "fault."
However, I did want to replace these plants as they are part of an overall plan that has taken close to a decade to develop. Dealing with other companies of lesser repute, I have found that asking for replacements becomes an expensive and time-consuming feat that can end up being more trouble than it's worth. Often, warranty replacements drop to the bottom of the priority list and can take eons to come through. With the comparably quite short growing season of central New England, a replacement shipment can easily put one a year back in terms of seasonal growth. In this case anyway, as already mentioned, I didn't consider the dead plants to be Cold Stream's fault. These aren't stones, they are living organisms and things happen. So be it.
What I did was simply place an order for one each of the dead plants and a second Dawn Redwood, the first of which is flourishing. I was so pleased with the survivors that I sent along a complementary e-mail with the order and mentioned the dead plants. Guess what they did? They eliminated the cost of the two replacements and treated the entire shipment as a new one, without delay.
I had to travel for a bit of time so I asked for a shipping time of May 25, 2009. That is, of course, Memorial Day. For some reason, I missed that. Former Army man, that's unusual and I am embarrassed. But I was made aware of that fact via a personal call from Craig at Cold Stream who left me an extensive, detailed message offering me options and alternatives for shipping dates and methods. At the same time he offered alternative methods, i.e., expedited, he discouraged using them because of the disproportionately high cost charged by the carrier.
When I returned his call the next day, a very pleasant woman answered on the second ring and immediately transferred me to Craig's office who answered live and in person within seconds. Craig is very pleasant, accommodating and articulate. How refreshing!
This all proves that an UNFORTUNATE experience such as the death of plantings, does not have to be a NEGATIVE experience at all.
The plants that survived are a pair of Paper Birch, a European Mountain Ash and a Dawn Redwood. All four of these are picture-perfect excellent specimens. I loved the Dawn Redwood so much, I've ordered another. The leafing-out of the Euro Mountain Ash was exciting to watch as it is quite unique. The two Paper Birch are so perfect, they look like their full-grown parents in miniature. I need to start making a photographic log.
I highly recommend Cold Stream Farms for every positive reason you can glean from my above comments.
|On Jan 7, 2009, lender Saint Paul, MN wrote:
I'm a newbie to gardening and especially to planting bare-root saplings. On Sept. 21st '08 I ordered small (1.5 to 3 ft.) bare-root Washington hawthorn, red mulberry, Sargent crabapple, shadbush serviceberry, tulip tree, and American sycamore for a total of $26.27. The Cold Stream Web site said that fall shipping would be some time after Oct. 15th. Shipping costs seemed a bit high, so I economized with UPS Ground, knowing that the plants would spend more time in transit. My credit card was charged on Oct. 29th and my plants arrived on Nov. 5th. They were well-packed with small plastic bags around moist roots, larger than expected, and with apparent healthy buds. I planted them all 4 days later and chicken wire-caged all but the sycamore and hawthorn, since they were the largest. Bad move. Starting in December it got real cold here (classic St. Paul, Minnesota) and the squirrels/rabbits marauded more than usual. The sycamore and hawthorn were eaten to the ground -- nobody's fault but mine -- but the others look fine. Cold Stream Farm did exactly what they said and delivered what appear to be healthy stock. I'll report in about 5 months if it seems otherwise. Meanwhile I look forward to ordering replacment sycamore, hathworn, and more trees for the spring...
|On Jul 3, 2008, jglaze Hillsboro, OH wrote:
Very fast service. I bought Oregon Grape (Mahonia Aquifolium). They were out of the larger size I'd ordered and emailed me asking if OK to substitute the smaller plants. Plants were packed nicely and traveled well. They were partially dormant but starting to grow. I put them right in the ground and am waiting for some action. I would buy from them again.
|On Jun 13, 2008, hookjb Columbia, MO wrote:
I found Cold Stream Farm on this website and was very happy with my order. They shipped it around my vacation schedule and the plants (25 elderberries) arrived in great shape and health. Quality plants at a great price.
|On May 30, 2008, jrgoflo West Lafayette, IN wrote:
I have ordered from Cold Stream Farm 4 or 5 times now, all with positive results.