We will be rolling out several small fixes mid-day today (Jan 29.) We do not anticipate any disruptions or problems, but f you spot any unexpected issues after 12 noon (PST), please report them in the designated thread in the DG Site Updates forum.
On Oct 21, 2011, isabel09 Ellicott City, MD wrote:
Posted on October 8, 2011, updated October 21, 2011
I have the similar bad experience with gfilmore. I placed my order on September 19, 2011 after viewing the stellar ratings here. My credit card was charged on the same day. I still have not received the order today October 8, 2011. In last few weeks, I emailed them twice and called them many times. I did not get any response. According to their fall shipping schedule, my order should have been deliverd at the end of September. No plants and I could not even get in touch with anyone from Premium Plant Plugs. I will wait a few more days for my order. The time for fall planting in my area is almost over. If I don't received the order by then, I have not choice but to file a dispute with credit card company.
On October 21st, 2011, isabel09 changed the rating from negative to neutral and added the following:
After reading Patrick's response, I decide to change my original rating. Though things could be better, it is understandable the unexpected difficulties in managing a small business. I hope you get well soon. The weather in Maryland is too cold for planting this fall. I have to cancel my order. When Patrick's buisness gets back to normal in the future, I may consider buy more plants. Best wishes!On Oct 21, 2011, Premium Plant Plugs (premiumplantplugs.com) responded with: