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|On Jan 25, 2012, walshee Addison, TX (Zone 8a) wrote:
I ordered 25 plugs of hypericum and he shorted me by half. There was a note that the rest would arrive in a week later.
|On Nov 3, 2011, cicelychen Atlanta, GA wrote:
I ordered and paid for plants over a month ago and still have not received them. Contacting them multiple times through email and phone did not help. Their voicemail was full every time and it was impossible to leave a message. Clearly nobody has been checking and/or clearing out old messages. Emailing them didn't produce any results either. I am very frustrated as the weather is turning cool and if I had known I would looked for other sources. I did order other plants at the same time from 4 other nurseries and I have received all my plants in a timely manner from everyone except premiumplantplugs.
|On Nov 1, 2011, mikosh Santa Claus, IN wrote:
Regarding order #: 1316975564-703
|On Oct 27, 2011, lvyao Katy, TX wrote:
Posted on October 20, 2011, updated October 27, 2011
On October 27th, 2011, lvyao changed the rating from neutral to negative and added the following:
I have to change it to Negative. After waiting for a week, sending emails and leave voice message, still nobody get back to me.
|On Oct 15, 2011, gfilmore Raleigh, NC wrote:
Posted on October 6, 2011, updated October 15, 2011
On October 15th, 2011, gfilmore added the following:
UPDATE 10/15/2011: Still no response to repeated emails and voicemail messages (but someone must have reset the mailbox, because now the "mailbox full" message is gone and you can leave a message).
I have initiated a dispute with my credit card company to get my money back since I have neither received any merchandise, or even one word as to why. I see another user has had a similar experience. I'm sorry to see this, I wonder if another retailer succumbed to the bad economy. If that's the case, it's unfortunate that they didn't have the simple courtesy to notify folks… and not take their money.
As before, I'm willing to modify my opinion if presented with evidence I'm wrong. Thank you DG for the watchdog, BTW ;-)
On Oct 15, 2011, Premium Plant Plugs (premiumplantplugs.com) responded with:
"On Oct 15, 2011 8:31 PM, Premium Plant Plugs (premiumplantplugs.com) responded with:
Well there's certainly no evidence to present showing that you're wrong. You're completely right. I just got out of the hospital and am pretty much caught with my pants down because I didn't train anyone adequately to cover for me if I was out of commission. I'm trying my best to get it back together but currently am facing a 3000 sq. ft. greenhouse that needs the plastic replaced on it immediately before the weather turns sour. We're almost there...just one more day, but I'm still at about half strength.