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|On Sep 9, 2013, frncscJC Braga
The ordered item should have taken 2-3 weeks to arrive (after paying, with 24 delivery shipment). It was delivered more than 4 months later.
|On Dec 17, 2011, merrydancer Vancouver, WA wrote:
Sent order for seeds, paid by paypal. contacted company after about 3 weeks. Told order delayed but would be sent. Checked about a month later as I still had received nothing. I was told it was mailed. I told them I should have received it by that time. They said nothing they could do but wait for it to be delivered or returned. ...now six months later... must wait for pkg to be delivered or returned. Today, offered to pay shipping again..WITH TRACKING. (which is something I think a reputable company might have suggested.) No... must wait for pkg to be delievered or returned.
On Dec 17, 2011, Jardicentro responded with:
"The costumer claims are completely false and unfair as we prove that the costumer address is in fact a PO BOX address with no other information. (we cannot be responsible for a false or incorrect address). Also we did not believe this order was not delivered. We send orders to all world and any order not delivered is returned to our warehouse. I repeat: EVERY order not delivered is returned to our warehouse. We consider this post to be offensive and even in bad faith as it does not reflect our best efforts to deliver this order as we do every day with thousands of orders. We also tried to resolve the problem with costumer although the costumer being very offensive and even rude.