I ordered 5 blueberries on Tuesday, and got them on Friday. They were mostly 18" tall, and several had blueberries on them already. One was in a thinner plastic pot, and so got a bit squashed but still looks fine on top. They have a wide assortment of blueberries, including a bunch of short varieties which is what I needed. The only email they sent was about receiving the order (and it ended up in spam), but since they arrived so quickly, I don't think another "your order has shipped" was necessary.