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On May 3, 2014, Orchidity Charlottesville, VA wrote:
Posted on April 28, 2014, updated May 3, 2014
I'm giving this vendor a 'neutral' because of the pleasant conversation and what I believe to be a sincere effort at making customers happy.
Call before you order to verify sizes. I ordered bamboo and elephant ears earlier this spring and was disappointed to learn that the elephant ears (Mojito and Pink China) were NOT as advertised. On the website Mojito's are advertised "These are not young starter plants", Pink China as "live plants 6-12 months old growing in a 1 gallon container". Both were starters no more than 4" tall with 2 leaves in tiny 2" pots, which I would have been fine with but I wanted established plants, and had they been offered at a discount. I could have purchased the same size at any number of vendors for about $6 per plant.
I'm not recommending avoiding Martha's Secrets, but it would be a good idea to protect yourself and verify that what you order is what you will be receiving.
On May 3rd, 2014, Orchidity added the following:
Orchidity again. Thanks for the comments.
Now that winter is over, if I order replacement Mojito Colocasia Elephant ear again will it be "These are not young starter plants", and if I order Pink China Elephant Ear replacement can I be assured that they are "6-12 months old growing in a 1 gallon container"? Because honestly, the Mojito aren't doing well and the Pink China are just about dead. If not, I will find another vendor.
Thanks.On May 3, 2014, Marthas Secrets responded with:
Per my ads, they can ship as dormant bulbs in the winter months. They are 6-12 months old but I let them go dormant each winter. Since we had such a long, cold winter, they were late in breaking dormancy. I'm sorry you are not happy with your order. I'll be happy to speak with you regarding this. Thanks."
Martha is certainly very nice and responds quickly to emails,,,,,however I purchased a Albezia 'Summer Chocolate' and when it arrived all the foliage fell off one week later.
Fortunately I was able to baby it and eventually sprouted some new leaves....after losing about 1/3 of the height.
When transplanting it I was disappointed with the root system which was VERY weak,,,definitly not well established.