On Mar 8, 2014, KimAlexander North Manchester, IN wrote:
I have never written a review for any company's service be it good or bad. However I just experienced the worst customer service in my life and feel compelled to warn others about this company. I never actually placed an order because the conversation I had with the guy who answered the phone was so bad, I can't even imagine how I would have been treated after he got my money. He was abrupt through the conversation but got down right nasty when I asked him how the plants would be delivered. He proceeded to tell me that it didn't matter because the US postal service , FedEx and UPS were all the same. I told him FedEx was a private company and their delivery method was different than the US post office at our home due to our long drive. He RANTED about the fact they were all the same. I tried to explain that FedEx won't come down our drive and I wouldn't want our bushes left out at the road. He then switched his tune and said, "I told you the plants were being delivered via the US post office . When I reminded him that he said they were all the same, he got irate. It was the most bizarre experience and the worst example of customer service I've ever had. I ended up hanging up ion him as he ranted. I was going to place an order for 25 blueberry plants which I know isn't a big order but to treat the public this way is beyond unprofessional. Again, I can't imagine how awful I would have been treated had they already received my money.
On Feb 19, 2014, juleeque Amity, AR (Zone 7b) wrote:
I spoke with Anthony Dimeo in Feb. 2014, inquiring about blueberry plants and wanting to confirm that they are free of any systemic pesticides b/c we also have an apiary. He sounded so bored with his job and proceeded to tell me what I wanted and started to argue with me, raising his voice when I asked any questions. Seems it was the same "blah, blah, blah" that others have mentioned...."working here since I was 12, etc." Sounded like he was the 'robot'. I won't bore you with all the details, just look at the other negative reviews and you can get the gist of what every conversation is like. However, I did call back a couple minutes later as I wanted to ask what kind of blueberry plants do they sell, and that is when he lost his cork. And he commenced to telling me that it didn't matter what he said, go do the research yourself, then come back and tell me what you want; b/c it doesn't matter what you say, you're going to do the research on what I say" etc etc. But he did say "I'm going to RESPECTFULLY" decline this transaction...I"ve got 2 ppl on hold one in WI ordering 1200 plants and another in Mass. ordering 600 plants...blah blah blah. So I ask...'If you have 2 ppl on hold, why is this joker wanting to stay on the line and argue AT me? Personally, I think he was lying..and if I felt a company was lying to me I would also think it wouldn't be beyond them to lie to me about their product. After seeing the negatives here, I am glad he hung up on me. This type of business owner should not be allowed to be a representative of Organic farmers....thankfully, ALL of the other companies I have dealt with are complete opposites...
On Aug 11, 2013, TownhomeFarm Riverside, MD wrote:
Please be patient reading my review. Like others so much happened in a short time. We thought we had been treated so badly but compared to so many other reviewers he was “nice” to us. This is relative of course.
I used to work for a firm where I asked one of the owners when they gave raises and he spoke to me rudely for the first time "If you do your job you keep your job and if you don't you don't." I had no idea what to say. Anthony Diemo reminds me of this guy.
After looking at the mesmerizing web site, and forgoing our typical customer review search, we called Anthony. My wife called on 9 August and made a tentative appointment for 1PM on 10 August 2013 to pickup 22 trees including 2 pink blueberry trees. I confirmed this by telephone around 8PM on 9 August 2013. On both calls we agreed to the time so it would be after his workers 12-1230 lunchtime and he agreed if we were early we could hang out there.
We arrived after our 3 hour drive at 11AM. The gate was closed and I called the telephone number listed on a sign for calling “now.” It was answered, I explained we were 2 hours early and could go eat somewhere and return, and he said he’d send one of the workers out to open the gate. A work ran across the field to open the gate. We hoped considering the heat it was only his way of doing things.
We followed the worker and parked where indicated. The person I think was the supervisor was helpful and while discussing trees with my wife I asked where the restroom was. He suggested going to the garage and asking. A worker in the garage suggested asking the owner. A voice from the second floor asked “Do you need me?” I answered “I’m unsure if my wife needs you but I’d like to use the restroom.” His response “this is a private residence” just confirming the treatment I’d had a hunch was coming from his telephone demeanor and the nervousness of his workers who kept looking to see if someone was coming. I then walked to the tree line to take a piss, after some service injuries one needs to go often, and he then informed me the neighbors would take pictures and report him to the health department. This is probably true but it also confirmed the neighbors dislike this guy.
By this time we were all together with the workers.
Anthony then started his Flim Flam Man dictation of my wife having tied up 6 of his workers picking trees, the whole thing should take 90 seconds, he had been doing this since he was 16, they were very busy (right, we saw nobody else there), he knew the 6 things (another reviewer wrote them up so I’ll spare you) every buyer wanted, his workers were “stupid robots” that did the same thing every day, he was a millionaire, some other ranting that made little sense, and then directed them to get 22 plants. One of the workers, speaking Spanish as I believe they all did, said something and Anthony told us they were out of pink blueberries, which as you recall he assured us they had plenty of, and “did we want the plants or not?” He then told my wife “You called me. I didn’t call you. Do you want them or not? You are wasting my time. We are very busy. I should be on the phone making thousands instead of talking to you. Do you want them or not?” During all this I was a bit dumbfounded and thought due to my illness, which he knew of but still denied letting me use the bathroom (thanks from all military men and women including those that visited you), I must be hearing and seeing things. I wasn’t. This is a man that dislikes what he does, dislikes people, and dislikes himself. He was rude to us, to his staff, and I can only assume he is cash only because the credit card firms have had so many filed cases against him he’s been cut off.
His poor business practices and treatment of people is a great reason to STAY AWAY. Anthony if your trees grew $10 bills we will never go back. We will tell everyone we know not to buy from you. Based on our review and those of so many others you should get some help man
I wish we read the comments before we purchased 2100 blueberry bushes. We just left DiMeos fruit farm and i have to say it was the worst experience of my life. I cant tell you how our plants will do because we are on our 7 hour drive home and we havent planted them yet. Mr. DImeo is an awful person and business owner. I intend on reporting home to the better business bureai and contacting state officials on his discriminating remarks on his employees. Was told if we bought today we would receive a free mexican to plant our bushes. This man screamed at us and degraded us. He should not have a business. We went tnere and was excited to spend sometime. All i can say is please take your money some where else. Do not let this man stay in business. Hopefully our.plsnts do well..
We need another 3000 plants but will not be purchaseing from DiMeos. I hope.to never ever have contact with them.
On Jul 23, 2013, CillaM Elkins Park United States wrote:
After a year of thinking about making the trek over to the "blue berry capital of the world" hammonton nj to get hard to find organic & heirloom blue berry plants, I made the trip. I was very excited!
When I arrive to the farm later getting cash, the man who owns the house, again emerges to help us. Initially seeming decent, interested in where we came from. I tell him what we were hoping for: a container plant and maybe a sampling for the supposed 36 varieties of heirloom blueberry plants. He interrupts me to say he knows exactly what I want and rattles of 6 things people tend to want from blue berry plants, since he's been doing this since age 12. I say ok that's probably right. He starts getting into how he doesn't have time for this as he has a bunch of things to do and wedding. He says hates retail and so do all his family members. They make nothing from these small transactions. This is like breakfast for them, he continues. He says he is used to trucks loading huge orders for plants. . I said," well we're only going to take maybe 10 minutes of your time." I ask if it's ok to get some raspberry plants or maybe even the grape vines, mentioned on the website as well. He says, well were only going to do the 5 blueberry plants. ( He's getting really impatient for only 3 minutes of talking!) I ask him instead, about the a variety of plants that bloom at different parts of the season( as mentioned on the website, ask about their al variety seasonal pack or something to that effect), that's ok we do just the blueberry. He gives us one plant and tells my companion to load it in the car and proceeds to pick another, but no explanation about anything. I ask, "is this one going to bloom later ?". He goes into details of how he doesn't have time for this again. And I say, "I'm not sure what is going on, but we're really not nor planning on taking more your time and you're being a little rude". He take the plants back and says we should probably leave. I say that's fine, but I definitely reporting you to the Better Business Bureau." He says," Bad, reviews don't bother me.. and something about how he is such a successful businessman." He continues that, I should just leave his property right now... I catch him taking a picture of my license plate. I catch at picture of him in motion on the farm. He tries to force me to delete the photo...yes it got that wierd.
- End result: Long drive, no plants and total disappointment! Are they lying about these 36 variety heirloom blue berry plants, or what? I literally got no information about anything during those 5 crazy minutes. Not even about the age, type or anything of the plants I was looking at, which he wanted to sell me. No details about early blooming plants verses the late. Whether it would work to container garden their variety.
Not what I expected from an organic farmer... or any business person for that matter.
I ordered 1300 1 1/2 year old rooted blueberry bush cuttings from Dimeo Blueberry farm in October 2012. They raised their price from what is quoted on their site from 1.95 to 2.35. I notice that they are still quoting the 1.95 on their site. I was charged around $400 for shipping. They were sent with U.S. postal service with no tracking number and no notice of when they were shipped. They need to be planted immediately upon arrival. Their shipping method makes it really hard when you don't know when they will arrive. However my wife and I and one very good friend worked 24 hours in two days to get them planted and watered. Oh, and they paid about $30 shipping. It is now June 25th, 2013 we have about 50 dead plants and the rest of the field are struggling. I have read and watched Dimeo's entire website for specific instructions on how to care for the plants, but couldn't find the answers I needed. So, as they repeatedly say on the site call with any questions, we want to make you successful. That is not what I found. Horrible customer service and absolute arrogant rudeness is the best way to characterize Michael Dimeo. He refused to answer even the most basic question about fertilizer, yelled over the phone insisting all the answers are on their site. Then he hung up on me after I listened to many heated words from him and then I had a few of my own. Do yourself a favor do not do business with Dimeo.
On Jun 23, 2013, aeritter Chino Hills United States wrote:
I ordered blueberry plants from them. They arrived bare root, with actually hardly any root at all. The plants were folded over in the box. I planted them according to the instructions and they immediately started to die. I have nothing to show for my money, and after reading the other reviews on this company, I can see it would be useless to try to get my money back. I can see why they only accept their money up front and don't take credit cards now.
On Jun 22, 2013, meganzappa Los Angeles, CA wrote:
I bought 10 blueberry plants for a father's day gift. I specifically asked the sales rep if the weather was conducive to planting upon arrival. Of course she said yes. After two weeks, my plants arrived and were planted (PROPERLY) immediately. PH of our soil is perfect and we have watered them carefully. (Our original 3 other blueberry plants have been thriving for years.)
Half of the plants have died. After SEVERAL unreturned phone calls, I finally got hold of the owner of the farm who proceeded to talk over me and brag about how many people supposedly fly there from around the world to purchase his lovely plants and why didn't I just drive there in the first place? I live in LA.. He was incoherent and slurring his speech. He told me he was tired from farming all day in the heat. After repeatedly asking how to remedy this situation he offered nothing but advice such as, "next time, pick up your plants instead of having us ship them." When I asked why I wasn't notified of the 'No Guarantee' clause, he said it was listed on their website. I informed him that I didn't order through the website and that I phoned in my order. Clearly, I was chasing my tail. He said that the only way I could change the outcome would be to come to the farm with an assault rifle. What an idiot.
Suffice it to say that I would NEVER EVER PURCHASE FROM DIMEO AGAIN. I wish I had read the reviews before purchasing.
We don't live far from the farms, so we decided to take a group blueberry picking while we purchased some trees for our own garden. Christine and Anthony couldn't have been more friendly and helpful. The kids had fun picking their own berries. This new portion of the farm is only a year old and it's beautiful. They are also in the process of opening an event location for receptions etc on the property. Anthony took time to personally help my husband select the best blueberry plants, and gave detailed instructions on how best to care for them. I did read all of the negative reviews before we went, but I'd heard from friends that it was a great place, and it is. I'm not sure why there has been so much trouble with shipping the plants, but going in person to pick them up is easy and helpful. The farm is tended by hand, not by machine, and is pristine. I will definitely go back for more in the future.
On Jun 22, 2013, SadBlueberry Conyngham, PA wrote:
If you have purchased or plan to purchase NO GMO Organic Blueberry Plants from Di Meo Fruit Farmers, please read the comments from Dave's Garden website. Those who know me can attest to my continued endorsement of an organic approach to life. My extended family and I have been growing organic fruits and vegetables for four generations! We are prolific growers providing our immediate family with fruits and vegetables every season. The blueberry bushes from DiMeo Fruit Farm were less than stellar specimens of fruit bearing plants! I contacted the farm via their facebook page three times, left messages on their company answering machine to no avail. Today I spoke to a customer service representative to no avail. The experience with Di Meo Fruit Farms was not only disturbing from a customer service standpoint, but as organic farmers professing a community of growers providing an environment of nurturing both the Earth and those we feed...well I am speechless. Nasty Nasty folks at Di Meo!!!!! Maybe the mail order offer from the farm is not the most ideal way to purchase '3-4 ft twig bluebery plants'
Nasty, awful people. Dont even bother calling. The guy who took the phone practically yelled at me, then hung up. I'd have thought it was a prank call, except that I called them! I guess they really dont need anyone's business at all, or just hate their vocation.
Glad I didn't buy their junk after reading all the other horrible reviews about dead plants and similar nasty treatment.
I ordered 10 Blueberry plants from DiMeo Farms. They have an appealing website- Organic, non GMO, Family farm with beautiful Hardy plants that will be enjoyed for years. I purchased 10 plants at $10.00 a piece, they were to be 3-4 ft tall bearing fruit, ready to go. It cost me close to $50.00 for shipping. I thought since they would have to expedite the shipping for live plants and they were 3-4 feet tall $50.00 was reasonable.
I received several weeks later from the post office a small box of 10 dried out sticks. A few green leaves with shriveled blueberries 2- Possibly 3 ft long. They were almost dead at arrival. It took me an email, and several phone calls to finally get an answer. The owner Mr DiMeo called one evening, and spoke with my husband. He was talking to him in a mocking, sarcastic manner. My husband initially couldn't hear who it was calling, and when he asked for him to repeat who was calling, Mr DiMeo slowed his speech down to a ridiculous speed, as though my husband was slow. Then he told him he was returning my call, and was just very rude throughout the conversation.
I finally reached someone today, a woman. I explained how I just paid $150.00 for Blueberry bushes, and they arrived dead. She read me a disclaimer about once they leave their farm they are no longer responsible. I started to ask a question, she cut me off said "Thank- you- Good bye. and hung up the phone.
So much for customer service, so much for my $150.00 investment in blueberry plants.
I submitted a complaint to the better business bureau, and I am posting my experience here. Hopefully it will prevent someone else from getting ripped off. If anyone that has any ideas on how to get our money back, I would love to hear them.
On May 2, 2013, Blueberry_Hell Sharon Hill, PA wrote:
Not the Blueberry Hill of Fat's Domino. You won't find your thrill at Dimeo's - unless you like being abused
Well, it seems we've joined the ranks of blueberry enthusiasts who were drawn in by the Dimeo website and youtube videos, only to be verbally assaulted and driven away, stunned and reeling in a state of utter disbelief over the entire experience of visiting the Dimeo farm.
I don’t even know where to begin in describing the horrible treatment we received. We being: me 70 yrs old, my 72 yr old husband, our 50 year old organic/wholefood nutrition counselor daughter and her 21 yr old daughter, an avid ecologist and agriculturalist, recently graduated from Green Mountain College in Vermont. We were so happy to be taking the 1.5 hour drive to Hammonton, NJ to buy 6 “organic, 4 foot, quarter sized blueberry bushes” and had no idea that we would soon be entering the bizarre world of an aggressive, narcissistic, psycho who scoffed at us when we dared to call him on his scary behavior.
It began as soon as we pulled up and parked. He came out of a garage like building with an angry expression and his hands held up like a traffic cop. My husband, who drove us there, had stepped out of the truck to introduce himself and my daughter was on her way around the truck to do the same. I was about to get out when Dimeo, with the demeanor of a guerrilla commando, ordered us to “Stop! Get back in the truck!” When my husband explained that we had an appointment he said in a mocking tone, “yeah, yeah.” and then said “just follow me. I’m going to walk in front of your truck and you’re going to follow me.” We did what we were told and looked at each other in disbelief as if we were in the twilight zone.
We only drove a short distance when he signaled us to stop. My husband got out. I opened my door in the back seat of the truck and said “This seems more like a military compound than a blueberry farm.” He glared at me. It gave me the creeps. He then started asking us what variety we wanted and rapidly recited a list of varieties. He handed my husband a sheet of paper with a business card attached which my husband placed on the front seat. We told him we wanted 6 of the 4′ quarter-sized plants that would give us fruit all summer – that’s what the website said we would get for $10.00 per bush. You should know that all of this time his expression was one of anger and his attitude extremely condescending and intimidating. He asked us where we wanted them. We laughed. DId he think we were going to drive home holding them in our laps?
I told him that his website said we would be instructed on the best way to plant and care for the bushes. He sneered and said “The time I spent doing that I could be on the phone making $25,000.00.” My daughter said, “So much for customer service.” His face got ugly and with a tone dripping sarcasm he said “Sorry I can’t give you more of myself.” She said, “Oh, that’s okay. I think we’ve had enough of you already.” At that he said “Get of here. And to my husband, “Give me my paper back and get off my property.” My husband reached into the truck, crumpled up the paper and threw it at him. Dimeo pulled out his cell phone and took a picture of our license plate.
As we drove away my granddaughter said “I had less trouble getting through check points in Mexico. Something’s not quite right about this place. There’s a piece missing from this puzzle.”
We were in shock for most of the ride home. Thinking no one would ever believe our story if they hadn’t actually witnessed the experience themselves, as soon as I got home I googled DImeo Blueberry Farm and found this site. We all gathered around the computer and took turns reading the reviews aloud to each other, gasping, eyes wide with amazement to find each negative review almost identical to our own experience.
Something has to be done about this guy. I think there is more to this than meets the eye. But, who can you trust?
On Apr 21, 2013, HersheyFarmer Elizabethtown, PA wrote:
In my 52 years I don’t think I have ever experienced such a horrifying event of customer service. We truly believed what their website expressed and that is why we chose to go to DiMeo farms. Their website says come on over and we will spend time with you and teach you what you need to know about blueberry farming. So we arrived after a 3 hour drive. The young lady we placed the order with greeted us and was very nice. We waited about 10 minutes and the owner who shall remain nameless came over. In a 10 minute period he yelled at the migrant workers for pulling too many plants. Told us he hated doing retail and just wanted to get out of it. He told us they could not identify which varieties our 3 yr. old plants were. We were just expected to take them and be happy. He ranted that his surveyor had left and we were just holding him up to more important things he had to do. We had come with a small notebook with about 10 questions. When I asked him if we could talk with him, he looked at me like I had grown a 3rd head and said I don’t have time for this. Then he went over and picked up their one page ad and said everything you need to know is on here.
I can’t even begin to explain in that short period of time how incredibly rude he was. I think DiMeo’s would be even richer if they hired a front man for that operation. I was in such shock that we just got in our car and left without a receipt. When I came home that night I posted on their facebook page about the beyond bad experience. The next day I decided to call their office for my receipt. Mr Dimeo introduced himself on the phone and proceeded to tell me he was going to sue me for slander and that he had sent my information to his attorney. We had to pay cash for our plants, so you have to wonder about that. After this we researched reviews on this place and WOW , what we found was not at all good. Just the same day we were there we found an identical experience from another man. My heart goes out to you Pioneer Farming. DO NOT BUY FROM THESE PEOPLE IF YOU EXPECT TO BE TREATED WITH COMMON DECENCY.
PS they delete anything from FaceBook they don't like so don't look there for reviews
On Apr 18, 2013, PioneerFarming Flemington, NJ wrote:
The nastiest and most obnoxious commercial interaction I have ever had was at DiMeo Farms in Hammonton, NJ. DO NOT SUPPORT THIS MERCHANT.
I drove 1.5 hours and was really looking forward to buying local and supporting New Jersey agriculture. As I drove to the farm through the blueberry fields of New Jersey I was really excited to be buying blueberry bushes with true New Jersey provenance for my dream-fulfilling home orchard/garden. However, I found Anthony DiMeo III to be the single most rude, loathsome and noxious merchant I have ever dealt with, and I've lived in New York and New Jersey all my life.
When I arrived at the farm, I opened the car door to look around and soak it all in, and within 5 seconds, literally, he yelled at me to come over to him, demanding I give him my variety choice immediately. I said, "well - I'd like an early variety, a..." he stopped me and barked "I'm a millionaire, and a 4th generation farmer, and I don't need small sales like you ! !" [honestly now - what is the psychological profile of a person who says that at all, much less within 10 seconds of meeting someone...] I said I was considering the following 5 varieties (x.y.z...) and he spit out "you can only have 3 varieties," dripping with venom and condescension. I was speechless. He then ordered me to drive my car over to some location, and I did. I stated my 3 varieties. He WOULD NOT let me choose the individual bushes [so much for the happy-face fantasy portrayed on the farm's website] , directing his worker to choose for me, who chose spindly single or double branched plants. The worker started roughly bending branches and shoving them into my car. I protested, and said I would load them myself: "just let me pay, and I will load them myself". He again repeated, pathologically - "I am a millionaire, a 4th generation farmer, and i don't have time for this ! !" At one point in his psychotic tirade I asked him "have I said or done something to insult you?" I told him that I had just driven 1.5 hours to support local agriculture, because I wanted to put cash into the hands of a New Jersey farmer. I then asked him to point out which of the bushes were which variety (they are unlabeled) , as his worker had just thrown them together into one group. With complete exasperation he said "are you kidding?" and refused to do so.
I've only covered the highlights of the abusive 10 minutes I spent at this place; there's much, much more. Finally, I had enough and told him "I can't believe I just drove so far to do business with such a #$@#$%", and we terminated the transaction mutually. If this guy had bushes that produced 24K berries, I wouldn't buy from him. A rude, arrogant, dismissive, insulting, psych job.
He obviously hates his job and hates his customers. If he really has all the money he claims, he should do one of two things - hire someone to front for him and interact with the customers, or just get the hell out of any business that involves human contact.
If this guy is really the 4th generation on that farm, he should put a tachometer on his ancestor's graves, because they're doing about 5,000 RPM right now, over how he's treating his customers.
I do have to thank him for one thing - he did all of this in front of my 18 year old son, who was completely flabbergasted and appalled by this jerk's behavior. At one point, DiMeo made my son so uncomfortable that he sought refuge in the car. It provided for a teachable discussion on the way home, much like my late junkie cousin did over the years.
I want to go on record in support of Dimeo Farms. I purchased two dozen three-year-old blueberry plants of various varieties. The Dimeos were very flexible and accommodating even after several delays due to health issues in my family and a mechanical problem with my vehicle. When I finally picked up my plants I found the Dimeos very understanding and comforting. They stayed open late to allow me to pick my plants and even gave be an extra plant as an expression of sympathy for all my troubles. The plants are beautiful, full of buds and impressively large and healthy. I have read some of the critical reviews and believe most of the problems are with shipping. Perhaps shipping is not their strength, but their plants are top quality and in person the Dimeos were a pleasure to deal with.
It is a shame that Dimeo Farms has gotten a bad rep.After seeing the reviews I was hesitant to purchase their plants but I called anyhow and spoke to someone there I am assuming is Mr. Dimeo.Granted he is no Mr. Personality and can appear to seem impatient I still proceeded to purchase their bushes.I purchased 2 of early,mid and late season varieties.The farm is 3 1/2 hrs from us but with the bad reviews pertaining mostly to shipping we decided to make the journey down and included in a mini vacation.The farm is huge with all kinds of berry plants including plum trees.Although Mr Dimeo was not around their workers were very accommodating and we were able to pick up earlier than originally planned. The plants are very healthy looking and although not 4 feet like it says on their website they are still cheaper at $10 a piece than as if I have gotten them at one of our local nurseries.Instructions on how to plant came along with purchase and you can email them with any questions at provided address.I will update my post when I am picking those luscious blueberries off their bushes.
Anthony Dimeo is abrasive and unprofessional. He's off colored comments like … just get ‘little Jose” to dig the holes for you, plus others where shocking. and his "I have a college degree" were more some cry for his reason to be an ahole - so when did getting a college degree allow you to be an ahole and treat people like crud - treat people like you want to be treated.
I’m sure their other family members are wishing to get rid of this guy. I would be embarrassed if this guy had my family name. I wouldn’t let this guy wash my car or let alone my dog. Time to remove this guy from the ‘professional’ gene pool he thinks he is in. This guy is single handily taking down a legacy family business that his grandfather built on hard work, integrity, and good people skills. Hey A.D. - You have a public website, you are posting YouTube videos and selling a business opportunity to people/consumers, who do you think are planting “you pick it” farms? – who the heck do you think will be calling? Yank this guy’s college degree and ‘human’ card.
Everyone out there – think about why he doesn’t want to take credit cards? Because he knows that you can reverse the charges. Do not send a check, or money order without a written signed guarantee!
On Mar 29, 2013, Flowergirl61 Asbury Park, NJ wrote:
My friend and I had driven over an hour and a half to get to the DiMeo Farms to pick up our blueberry plants. We arrived at our appt. time and waited about 10 minutes before we were helped. Two workers came out to help us. They were very nice and told us about another blueberry plant we were interested in. We were about 3/4 done with the deal when the owner came very abruptly over to us and insisted we hurry up. He went on to explain that he has a meeting soon with a wholesaler and that he makes a lot of money doing a wholesale business. Also that he doesn't make much from selling individually. This made for a very uncomfortable situation and prolonged the interaction as my friend and I called him on his rudeness and lack of patience. We were fine dealing with the two workers until he came over and hurried us along rudely. At one point he got so inpatient that he told the workers to remove the plants that they had placed on the truck. We insisted that since we had driven all this way that we were not going to leave empty handed. No customer should ever have to put up with that kind of treatment... I found the owner to be insolent, rude, disrespectful and extremely inpatient. This made for a very negative and stressful experience. I will never buy nor recommend that anyone buy from DiMeo's!!!
Dodged a bullet. Didn't know about Dave's Watchdog or these other negative comments. Found DiMeo's website and left a message that I was a home gardner looking for two blueberry bushes. Person calling back introduced himself as Mr. DiMeo. Told me he wanted to take big orders. Didn't like small orders. Tried to talk me into 10. Finally said he would sell me 5. Said he thought he'd stop selling retail because he didn't like being on the phone with people like me who had only small orders. He said he wanted to deal only with big orders then he transferred me to Jennifer to take my order. Lucky for me they don't take credit cards or I might have sealed the deal. (Jennifer was polite, but Mr. DiMeo-or the person claiming to be him- was...well, there is no way I could recommend doing business with him, especially since his website says he wants customers like me. Awful.)
Don't believe Dimeo BS Farms, their front page says 4' plants and they send you much less.......... . Don't just call them like they want you to on their website, they use that tactic to get you to purchase without telling you on the phone that the plants will not be 4'. I tried to contact them by email giving them the chance to make the order right. I thought that maybe it was a new employee had packed the order and did not know what they were doing. No returned email, 1 week and a few days later I called Mr. Dimeo himself. He made up excuse and excuses. He thought it was good business to send inferior plants. There was one that was almost the 4' but was still short by 8". The rest were 24-28"!! no where near the 48" on the website. In 40 years in the nursery trade and dealing with hundreds of nurseries I have never been ripped off, but Mr.Dimeo has set the industry back. I would suggest that you find your plants else where. Most nurseries out there will send you what the say they will, just don't believe Mr. Dimeo. Most nurseries out there are good honest businesses. Buy from them. HE (Mr. Dimeo) said that he had my address and that I should not make a complaint. ?
JANUARY 27 2013 I ordered the 3 year old 4 foot blueberry plants the plants I ordered the 3 year old 4foot NOT 2 FOOT MAX I ordered 6 plants at $10.00 each with shipping of $37.12 total cost $97.12 TOTAL COST OF SHIPPING $14.00 OVER CHARGE $23.12 SHIPPING BOTIOME LINE IS DO NOT BUY FROM DIMEO`S FARMS YOU WILL BE RIPPED OFF
After reading all the comments on Dimeo farms all the negatives seem to mirror my experience and the positives seem to be the opinion of Mr. Dimeo himself that don't represent any of the ways he treats his customers. I ordered plants in October and never hear from them until January when they called out of the blue on my cell phone and I happened to be in a bad location to take the call. I tried to tell him I would call him back on a land line in 2 minutes but instead of understanding, I was told that I should not be buying blueberry bushes that I needed to get a better cell phone company. I was told my plants would take 7 to 10 days and to make sure the post office didn't kill them, obviously they have this problem a lot and blame it on the postal service, and that was my shipping decision of 7 to 10 days. There was no offer of next day shipping nor a upgrade in shipping, only sarcastic comments about phone service and insults about being southern whenever possible.
My plants are nowhere to be seen and dealing with this particular individual, not the nice girl that took my order, is impossible because someone dumped a septic tank in his mouth and I has leaked throughout his head. Ignore all positive comments because i am sure they are coming from Mr. Dimeo himself not true customers.
As far as ordering from this company, just to let you know they have no refund policy, no guarantee on shipping, and they offer not even a speck of customer service. They announce everywhere they can online, except their web site, that they do not response to BBB complaints. If you buy from them you have been warned.
My blog with the details of this experience is here: secretgardenblessings.wordpress.com
I spent $1700 on 100 blueberry and 100 blackchoke berry bushes. Any basic questions I asked Dimeo about the plants, I was told by the rude guy on the phone who'd been doing the job for 27 years that "get your check in the mail or the prices are going up" or "oh, let me guess this is New Mexico". I was taken aback by the attitude of the guy who was answering the telephone. I held off on sending any money. I called back a month later and spoke to Shannon who was not as rude at first or at least NOTuntil I sent the check and it cleared, that Shannon became as rude if not ruder that the guy. Having to piece bits and pieces of information together of what either of them had told me as I never got a straight answer ever from any of them, I received a 12 inch box on my doorstep when I expected a box the size of a refrigerator with no phone call stating the plants were on their way. I was expecting the 3 yr old blackchoke berry bushes not the 1 /1/2 yr old blueberry bushes which were suppose to arrive in Mar 2013 which were 4 nches tall. When I called to figure out what was going on, the only answer I got from Shannon was "you recieved what you ordered" and when I asked why I hadn"t recieved a courtesy call saying the plants were on the way she rudely states "well I'm telling you now they were sent". I told Shannon I was not happy with them because they were suppose to call and didn't. I thought geez, I spend $10 a bush for twigs, not to mention the laughter and harrassment I got from my own family members and friends. I planted them but don't know if they'll survive. One week later I get a notice from the post office that I had 3 leaky perishable boxes ready for pick up. I had no idea what they were. I didn't even bother to ask what they were they were from Dimeo, I just planted them, I was sick of not getting any answer to any of my questions. I was given absolutely no telephone calls like I was told and was expecting. Futhermore both sets of plant shipments contained only 99 plants each. I was jipped 1 plant each time. One evening I called Dimeo and left a message that I'd been jipped 1 plant. Shannon returns my call the next day to confirm the address of where to ship the 1 plant. When I inquired about both shipments, she denied that Dimeo ever sent me any blueberry plants, only the Blackchole berry bushes I ordered and that the blueberry bushes I ordered would still be coming in the mail in March 2013, like I ordered. Sure!! We can only hope.
I contacted a lawyer here in New Mexico and he states that "there is not law against rude customer service but if Dimeo does not send me the blueberry bushes in March 2013 per our written contract, then they are in breach of contract" and I could take them to court in New Jersey.
Otherwise, I can file a complaint with the BBB or attorney general of the state.
Which I hope is what everyone is doing already.
i only wish i had read these before placing my order with dimeo. same complaints as above. Charged $93 for shipping. Actual shipping cost $11.89. 3 y/o Plants NOT 4' tall - 1.5' - 2' max. 20% Dead on arrival. No markings of which are early, late blooming. A total Waste of $$.
I'm broken-hearted over the loss of my future Blueberry Farm. Anthony Dimeo is a professional salesman. He'll tell you everything you want to hear, take your money and under-deliver. In March I ordered 1800 plants in the 18 month old category to the tune of $5200. I was told my plants would be 12-18 inches tall and would grow so fast that I'd be in business the following year! My shipping costs were $1600 and he told me my plants would be dug and put on a plane same day to be overnighted to me in Walla Walla , WA. Dimeo accepted both my checks before shipping 3 weeks later. I received no RECEIPT or invoice of any kind! My plants arrived labeled in 3 separate boxes by USPS and the actual shipping came to $85.00. And I had to physically go pick them up at my post office! For $1600.00, what a scam. My plants were bare root with minimal gel in a plastic baggy. The size of plants were mostly 4-6inches, a few in the 8-12inch category. Nothing was 18". My plants were cuttings taken in the fall, dipped in rooting hormone, placed in sand, and then sold to me in March. The roots were the size of my thumbnail. Tell me, who operates a U-Pick farm on 12 inch plants in one year? I called to ask questions and a sweet calm girl answered with " I have no idea what Anthony promised you". She stated the shipping cost had more to do with the wage for the guys digging and packing the product. What happened to overnite air? 5 months later I estimate about 25% of my plants still alive. With $10,000. invested into a new farm- plants, irrigation, deer fence, 90 bales of peat moss, soil acidifier, fertilizer, and tools- it's the largest retail purchase ever with absolutely no recourse. I wish someone in the state of NJ would put a stop to this scam! No one should ever buy mail order from Dimeo Farms!
I ordered the 3 year old '4 foot' blueberry plants for home delivery. I ordered 5 plants at $10 each with shipping of $28.56 - total of $78.56. I live in NJ but this is down in South Jersey, so the cost of gas would be more than the shipping charge.
The plant was shipped out on 9/21 and arrived at my house on 9/24. My wife called me on the phone to say i had a 24 inch box delivered by regular mail. Remember, these were supposed to be 4 foot plants....
When I got home from work I opened the box to find 5 dried, brown, shriveled up plants with about 2 inches of root in a little baggy with some gel around them.
I soaked the roots in water for 1 hour and planted them promptly based on the instructions per the website, knowing full well that I had minimal chance of these things living. I watered them regularly to keep the roots moist and waited. Within 3 days it was quite obvious these plants were not surviving.
Here's the scoop: I paid $78.56 for 5 dead plants. They do not take credit card - only check - so there is no recourse with the credit card company. They cash the check first before shipping so you can't put a stop on the check.
I called their company and spoke with a young woman there who was actually very polite. Everything I brought up, from the misleading of the plant size to the plants being dead when I arrived, was met with "our policy is stated on the website".
Bottome line is DO NOT BUY FROM DiMEO's. You will be ripped off and there is no recourse other than to spread the word.
On Oct 1, 2012, RecruiterHR Kingston Springs, TN wrote:
Posted on August 25, 2012, updated October 1, 2012
I ordered 5 Black Raspberries from Dimeo Farms.
It was over 100 degree in my area at that time.
A Rep from Dimeo called every week to let me know it was too hot to remove plants and ship.
The heat wave finally broke and the Dimeo Rep was on the phone to let me know the plants are coming.
The plants were beautiful and healthy.
We had a spike in the heat again and as expected I am having some transplant shock. I e-mailed Dimeo a video of the plants status and got immeditae support with helpful directions.
It is good to work with people who care and are helpful.
Black Raspberries are not easy to get started as I have tried several times via seed catalogs with no success.
I have a healthy crop of many other types of berries including Chinese Gogi Berries.
Thanks again to the kind people at Dimeo Farms!
On October 1st, 2012, RecruiterHR added the following:
Recently re-ordered more plants from Dimeo Farms.
My order was a gift for my Father In-Law
Dimeo folks let me know they were behind but would stay on top of my order.
True to their word my Father In-Law received his berry plants and he got the call telling him the plants are on their way.
The plants were very healthy and beautiful.
The Dimeo folks made the job of making my Father In-Law happy a good experience.
Two thumbs up Dimeo Farms!
Posted on July 28, 2011, updated September 28, 2012
Posted on July 28, 2011, updated July 28, 2011
Posted on June 10, 2011, updated July 28, 2011
I never thought I would write a negative review about a 'family' farm since I work in my family's business, but someone has to say something about the service at Dimeo Fruit Farms.
I ordered 100 blueberry plants and they arrived as scheduled but unmarked ( I ordered 2 different varieties ) and I was way overcharged for shipping. The actual shipping charges were $7.00 and I was charged $30.00.
I tried several times to contact them via email & their web site with no response.
From my experience with them I would recommend avoiding them
since they provide no customer service, yes they sell plants cheap, but you may never know what you have planted.
On July 28th, 2011, chester215 added the following:
Just an update on the condition of the plants after a few months.
About 1/2 of them have died because they had no root system to begin with.
Some have have new leaves but a majority of the remaining ones do not. They are in perfect soil for blueberries and are watered by a drip irrigation system.
Please don't say I am an inexperienced person when it comes to plants either, Ii have a degree from an agricultural college In New England and enjoy growing many types of plants. I am also growing blueberry plants from other vendors and not a single plant from then has died.
I am not a competitor, or someone that takes lightly leaving negative feedback for anyone. But when a company's product is substandard, weather it is blueberry plants or a computer I think we should write reviews that negative ( or positive ) for those that are considering purchasing the same product.On July 28th, 2011, chester215 added the following:
I also wrote a negative review on merchantcircle.com which disappeared within 24 hours of it being posted. Someone must have the ability to remove the negative ratings on that website and others which is the only reason I can think of that they may be highly rated on other web sites.On September 28th, 2012, chester215 added the following:
I just received an order from Hartmann's Plant Company to replace all of the ones that have died over the past 2 years and seeing the difference in the plants for almost the same price I highly recommend Hartmann's Plant Company, check them out.
It appears to me that with Dimeo Farms, most mail-order customers are generally not happy, but most of the walk-up customers are. I think that these videos below will make it evident why most of the mail-order customers are not satisfied with their order. Make sure to watch the second video as a comparison to the first.
Here is a link to a video of the un-boxing of 16 plants from Dimeo Farms. These are what they advertise as their 3 year old plants. These plants came in 1 small box. http://youtu.be/sXKQVkLjxwQ
Now, in contrast to that, here is a video of the un-boxing of 12 plants from True Vine Ranch (http://www.TrueVineRanch.com). These are what they advertise as their 3 year old, 3-4 foot plants. These plants came in 2 separate boxes that weighed 44 pounds. http://youtu.be/Z9Ba9DHhhU8
On Sep 19, 2012, lmdunlap407 West Grove, PA wrote:
This is a Jekyll and Hyde experience! There is a sweet, nice person that takes your phone orders and is very helpful. HOWEVER, the owner is a NUTCASE. He spent 3 minutes yelling at me about how he wouldn't pay credit card fees and how he was a millionaire running a multi-million dollar business and that I was wasting his time. I had the nerve to want to use a debit card to get the order moving... and boy I got told off!
THEN - the sweet girl calls you back over and over again to see if you still want their plants (still calling).
Read the other comments here - it's pretty crazy. I ended up going to True Vine Ranch and got 3' blueberries that are actually 3' tall! Great experience with them.
On Aug 29, 2012, joetheveteran Butler, PA USA Minor Outlying Islands wrote:
Picked up 10 blueberry plants to add to our patch Monday morning. We called a week ahead to schedule our pickup for 10am that day. We arrived a few minutes early. I called the main number and they sent a crew leader right out to open up the gate. I was very impressed with the selection and how healthy the plants were. The crew leader was awesome at helping us pick out 10 plants splitting them between mid and early season harvest. We were in and out in less then 20 minutes. When I got home I planted the 10 next to some plants I bought from an local nursery earlier this summer. There is no comparison, Dimeo's plants were much more healthy. I noticed a lot of negative comments on this blog as well as a bad rating with the BBB. I think Dimeo goes above and beyond to educate buyers through their website videos. They sell quality plants at a substantial discount to experienced growers. They don't pretend to be your "local" nursery that will spend 2 hours talking about what you need to do to plant your Blueberry Plants, and I think their videos clearly outline that fact. I think their "Jersey" matter of fact cut to the chase demeanor can be perceived as unfriendly. However, they are a business. Not your local gardening club. They are not looking to be your new best friend or gardening buddy. No matter where you buy your plants, transportation, handling, planting, location and soil conditions will determine your success. I walked the grounds for a few minutes after we loaded our plants and saw nothing but 100's of healthy plants. I cannot speak about how the plants are that they ship, but if you go the the Farm, pick out your plants, follow the correct planting advise, have good soil, a good location and keep them watered, I don't know how you can go wrong with the Dimeo plants? I plan on stopping by every August on our way back from our summer vacation in Avalon, NJ to pick up some Blueberry Plants from Dimeo and grow out Blueberry Patch.
On Aug 20, 2012, SassyShoreGirl Beach Haven West, NJ wrote:
I recently purchased 5 Blueberry Plants -- Bluecrop & Duke and had a great customer experience. I placed my order on the phone, they told me to come at a certain time and they met me at the gate at the scheduled time. They helped me load my car. The farm is pretty and its a real nice, relaxing ride there. The website for this company is helpful as well --there are videos posted about planting and care of blueberry plants.
Posted on October 5, 2010, updated August 11, 2012
Posted on July 12, 2010, updated October 5, 2010
At the end of May, 2010 I sent my check to DiMeo Farms for 42 "PREMIUM" "SUPER HARDY" (their terms not mine) plants and was quoted a price of $10.00 per plant and $158.57 for shipping. Their web site shows a photo of plants that appear to be about 3' tall with main stems about 1/2" thick with the caption: "3 year old premium Blueberry plants for sale". I asked for the name of the freight carrier and the pro # as I assumed these 3' tall plants would be potted and shipped on a pallet. What I received about 2 weeks later was a box 2' x 2' x 1' containing 42 twigs with maybe 1/8" diameter main stems, which were 8"-10" tall with minimal bare roots wrapped in a plastic bag and rubber band.
I was shocked at how small they were compared with the web site photo and the advertising proclaiming "3 year old plants", "Super hardy", "Premium" etc. I immediately soaked them in water and planted them per the instructions the same day.
I noticed the postage on the box was $21.40 and contacted DiMeo questioning why I had been charged $158.00 for shipping when the actual postage was only $21.40. The response was that the extra $137.17 was for "packing, boxing, boxes, materials". This is the most absurd answer I have ever heard as the box itself is about $1.79 (source Uline), plastic bags are about $.80 (source Uline) and the rubber bands are about $.25 (source Staples), so for $3.00 in "materials" I was charged $137.17 AND received really crummy plants with 19 of the 42 plants dead after one month in the ground.
Believe me, I am not a competitor, but an average home owner in Latham, NY who was hoping to have a nice 3' high blueberry hedge on one side of my yard and what I got was a total rip off as far as plants and a major over charge which the owner refuses to make right. Should anyone doubt my facts I will gladly provide photos. I would stay away from this supplier and warn others of these problems
On October 5th, 2010, wedigindirt added the following:
Update 10-5-10. I read with skepticism comments by others about receiving wonderful lush 3' high plants, etc. The 42 plants that I spent nearly $600.00 on arrived as tiny twigs with very minimal roots. So the owner either ripped me off by sending me his worst plants or other "supposed' customers are telling unreal stories. After 4 months I have only 9 of the original 42 plants still alive and the living plants are still only about 12" tall. The plants are well cared for and planted with lots of peat moss. I would urge real customers to avoid this grower.On August 11th, 2012, wedigindirt added the following:
Allow me to update and repeat what a bad experience this was. Of the 42 "twigs" I received from DiMeo 2 years ago only two are still alive and are still very small with no fruit. Planted in the same location are plants from a different grower, Waters Blueberry Farm, which have done very well and produced nice fruit this year. Don't be another person ripped off by DiMeo.
I have received my plants in more than two weeks after my check was CASHED.
After awaiting of about 10 days I tried to call farm and to find out when exactly my order was shipped just to know when to expect it.
They could not say, but a man I was talking to acted like he was either crazy or under influence.....He started raising his voice from start.
At least they marked where was a BUNCH of blueberries and where a BUNCH of blackberries and raspberries. This was a first time for me, so I would not know. I still do not know which one is what, since I've ordered different names of each berry. If, for instance, one is better than the other, I will not know which one to order again (if ever).
Those plants which had leaves, most of leaves were dry. And plants are tiny for a 3 y.o.
Maybe it is normal, but will see after I plant them.
I am also not sure if it is normal that roots came bare, with no soil on them. Just a plastic bag.
They send using the cheapest way Parcel Post, and do not even provide a tracking number that customer could monitor plants arrival and make plans for planting in advance.
I have ordered some other plants from different farm in California. Their shipping was less, even though they sent plants in sealed pots with soil, used UPS and accepted credit cards.