PlantFiles is getting a new look! Just in time for spring, we're rolling out a new look for the best online plants database. It will also work with your smart phones and mobile devices, so now you can take it with you on garden center visits or botanical garden tours. Questions or comments? Please post them here.
On Jun 17, 2011, Gardengnome22 Litchfield, OH wrote:
When dealing with the Dimeo's, I would be very careful. We ordered 100 blueberry bushes and twenty raspberry plants. We sent the check in full and received sad little twigs with very little root systems, wrapped in peat stuck in baggies, and never got the raspberry bushes. The plants were less than satisfactory and When we called the farm to complain we were told that we only paid for the blueberry bushes and that the raspberries were never figured in! Worst of all are shipping and handling costs were around 500.00 dollars. They were delivered by are regular mail carrier in two boxes that were about 3x bigger than a shoe box, with the shipping posted directly on the box which was around 38.00 dollars each. By handling they probably meant handling the money, laughing and sticking it in their pocket. Really do the math a couple handfuls of medium five dollars, plastic baggies ten dollars getting ripped off by Dimeo Blueberry farms PRICELESS!!! Oh and we also went through the same belittlement on the phone and talked to like little kids who were being punished. I am not a competitor but just another unsatisfied customer. Also think about this why would a successful business have a lawyer on speed dial and threaten customers with sueing them if they made any noise about being unsatisfied hmmm? Probably because the complaints are real and justifiable. Oh yeah and when we called back and wanted to ask specific instructions on caring for our tender plants we were asked, did you get the care instructions? We replied yes but(then cut off do you know how to read?) You got to be kidding me what ever happened to good old customer service?
As a very beginner gardener, I decided I wanted to plant blueberries. After researching for a company to buy blueberry plants from (and all about how to grow blueberries), I found Dimeo. I came here and read all of the negative comments about shipping and unfriendly customer service, but I wanted to form an opinion for myself. I scheduled an appointment to come and visit the farm to talk with them in person about growing blueberries. After my 2 hour trek from PA, I arrived at the farm a little early, and Anthony yelled to me from a window that he would be right down. About 10 minutes later, he yelled down to me again to "go find one of my guys." I looked around the farm and finally found Juan. I started to ask Juan all the questions I had about growing blueberries and the types of blueberries he would recommend. Juan told me to wait for Anthony. Finally Anthony came down and was very rude to me, ridiculing me for bringing "a competitor's chart." (I brought it so I could understand what they were talking about, but I never got to explain that because he went on to ridicule me some more about how I was like every other customer, wanting the same thing... ) He was very rude to me and did not want to spend time explaining anything to me. He told me that he would pick out some plants for me. He did help me choose 2 early, 2 mid season, and 1 late and showed me how beautiful the berries were. (They really are.) But he did not want to explain the varieties I had picked out. He did not want to answer any of my questions, saying that I wanted what everyone else wanted. (I really wanted to know how to grow them, how to protect them from the winter, how to prune it so it makes a hedge, what color the leaves will be in the fall, what color the flowers will be in the spring, which ones would be best suitable for the harsh winter, etc.) He did not have time to spend the time with me I had thought, especially after reading the description on here. He briefly explained how to plant them. (He was nice about that part.) However, I am a brand new gardener and have no idea what I am doing. I planted my blueberries in the garden today, and I am praying that they grow. I think that this company is good for people who know what they are doing, but how busy he must be, Anthony does not have time for novices like me. It is not like the family farm businesses I know, where you get a warm, welcoming, and caring feeling. I drove 2 hours to pick up these plants so I did buy 9 plants to make my time worthwhile, but I think if I would have to do it over again, I would buy from someone that could spend the time with me to explain things in detail to me. I was very excited about growing blueberry bushes, but the whole buying process was really disappointing, and who knows whether the plants themselves will stay as pretty as I bought them. If these plants actually make it, I want to go buy more because their plants are that gorgeous (and organic) but I am afraid to go back because of how Anthony treated me. Nobody should feel that way about a business. I just want others to be warned that this family owned business is very busy and does not want to deal with people who don't know anything about growing blueberries. But, if you know how to get their plants to grow, doing business with them would be worth it because their plants are so awesome!
Posted on June 10, 2011, updated June 10, 2011
Please, please do your research before doing business with DiMeo Farms in Hammonton, New Jersey. The premium blueberry plants they advertise on their website and sold to me were nothing more than little plant slips averaging 4 to 9 inches. I could buy a few plants and make my own slips. The owner is very difficult to deal with and does not back their DiMeo Farm blueberry products. I did find this concept to be quite interesting. Once the plants leave DiMeo Farm they are your responsibility, even if they shipped them. No exceptions. (Refer to website).
Shipping is very, very, very high for what you get. I did not question the shipping at time of placing my order because it was for many plants. I thought I would be receiving actual premium blueberry plants, shipped bare root, rather than the worthless little slips that DiMeo Farms actually shipped to me.
The shipping for my order breaks down as follows: 20% was actual postage and 80% was for handling and materials that included 1 plastic bag and 1 brand new medium size cardboard box (probably a $2.00 value at most). Again, shipping is covered on the website and you will most likely need to express your concern in writing should you have one.
There was no customer service after the sale. (Refer to website). Read the fine print on their website before ordering because that is where you will be referred to by the owner himself because he will probably not talk to you after the sale other than to tell you that he is recording the phone call because you are behaving in a threatening manner. He will most likely request you to put your problem or concern in writing and again, yep, you guessed it, refer you to the website.
Ordering is easy, satisfaction is not. Do yourself a favor and buy from a company who values your business and treats you with respect while providing a quality product. You work too hard for your money to expect anything less.
I encourage you to read the "real" posts on this site and other sites as well regarding this company.
As with any business you are not familiar with, check them out on the Better Business Bureau website in the city/town where the business is located using their zip code. If you have a bad experience that you are unable to resolve amicably, do your part and report it to the Better Business Bureau so that others will be better informed. The offending business will only get to rebut one case at a time instead of receiving free advertising on other’s websites and forums.
Unresolved consumer complaints affect a business's over all Better Business Bureau rating. A business does not have to be a member of the BBB in order for a consumer to file a complaint. For the record, DiMeo Farms currently has a B rating. Personally, I find that amazing.
I suspect there will be a glowing DiMeo Farms review posted shortly.
Happy blueberry planting!
On June 10th, 2011, kittykooper added the following:
Please visit my home page where you can view actual photo of DiMeo Blueberry Farm premium blueberry plants.
Posted on May 12, 2011, updated June 3, 2011
Posted on April 28, 2011, updated May 12, 2011
Posted on April 28, 2011, updated April 28, 2011
Excellent customer service - I received my blueberries much faster than expected - beautiful large healthy plants - I appreciate doing business with people who are friendly and helpful. A personal thank you to the gentleman who expidited my order and answered my questions! Highly reccomend them to anyone looking to buy on-line!
On April 28th, 2011, LuckyJ added the following:
I just read the previous comment and find it very hard to believe - I purchased only 5 plants and was treated very well -My purchase with shipping happened to be $78.00 - but, I will be spending more of my hard earned dollars with this company - simply, because they earned my business.On May 12th, 2011, LuckyJ added the following:
Just an update on the blueberry bushes I bought - they are absolutely awesome - they have taken root and growing extremely well. Lots and lots of flowers. I don't understand the negative comments on this site??? I will continue to update this post as the season progresses. So far... 100% satisfaction on this end.On June 3rd, 2011, LuckyJ added the following:
Berries are starting to form on all of my blueberry bushes!!!!
Plants are healthy!!!! I still say this was a great investment and feel that all the negativity on this post is hard to believe.
Everytime a Negative goes up a "positive" response or should I say advertisement goes up within 24 hours. I see he's been busted again trying to manipulate the ratings. Oh yeah "I'm a real customer" email me and I'll show you pictures. Like Dimeo couldn't do that. That same statement was used in a earlier positive response.
To justify my negative I want to let people know he hides his return policy which penalizes the customer and his shipping charges are outragious. He sends bare root twigs without identification and his verbal threats are way out of line.
There are many customer friendly farms out there who will back up their plants. Look for them under the index and check the number of reviews submitted by the reviewer. Also read some of their reviews to see if they are false. Like some of the 2 review positives that take the time to write a book about Dimeo and barely get a sentence out for the other review.
After reading many many reviews, about countless blueberry mail order web sites, I decided to give DiMeo a shot. DiMeo had the most positive reviews and the negative ones were about customer service, for the most part, and not about the blueberry plants. Most of the other mail order companies’ negative reviews were about the product. After much research from various NJ state web sites, as well as many gardening websites, I was able to make the decision that blueberry plants would work in my area. I knew how much space I had and, based on the research I had done, knew how many plants I could plant. I also knew what kind of soil was preferred and what I would have to do to make soil close to the recommendations. So THEN I decided to call DiMeo Farms. The guy (Mr. DiMeo) answered the phone, I told him I was looking to come down to look at the farm and pick up some blueberry bushes. I was sure that after I told him how many I wanted that the tone of the conversation would change for the worse, but it didn’t. I told him I was looking for the minimum order (5) and he said no problem. We set a time for later that week. I arrived at DiMeo farms and Mr. DiMeo was in the field with a worker, he waived us over to the parking spot. He was very nice to my wife and myself and answered all questions we had, as this was our first planting we had ever done. In the time we were with Mr. DiMeo he must have had 5-6 phone calls from the web site, WHILE he was with us. Mr. DiMeo himself answers the phone as much as possible and tries to answers as many questions as he can while at the same time take care of the customer that is in front of him. That’s hard to do no matter who you are. I think this is where most of the “customer service” issues come from. But after being there and seeing what goes on from the other end of the phone, I give DiMeo credit for trying. The DiMeo family takes pride in their farm, and family, as is obvious by the farm itself. The place is very kid friendly (were planning a trip there with our 3 kids later this year). Old tractors that are restored for the kids to play on and a picking patch for kids with honey sticks just for them. What DiMeo farms is not is a Wal-Mart where the customer is always right no matter what. I really appreciate the fact that I got straight to the point answers, and a great product. I’ll take that over great customer service from a person that has very limited experience but a nice way about them any day. The DiMeo’s are farmers, not sales reps. Could he have been nicer sounding over the phone with longer more politically correct answers? Yes, but, Remember, this is New Jersey you are calling (no offence! Lol). I am from Mississippi and needless to say that people in NY, NJ are different, but that does not make them bad people, just different personality wise. I would highly recommend DiMeo farms to anyone. They genuinely care about their business and their first priority is the plants. We ended up getting 5 six year old blueberry bushes, 3 raspberry, 3 blackberry, 3 gooseberry even though we only came for 5 three year old blueberry plants. The place is great. I also find it very amusing that some of the Dave’s garden moderators think that because a review is positive and personal that something must be “shady”. I am a real customer, feel free to contact me and I’ll show you my new garden.
18 bushes and they are unbelievable. Thanks well worth the drive!!
Note from the Garden Watchdog editors...
It is the policy of the Watchdog that customers cannot publish multiple reviews under different usernames in order to manipulate a company's rating. The rating of this comment was written by the same user who posted as "mmaland" on March 3, 2011. Therefore, these reviews have been changed from a positive to neutral rating so they will not affect the overall ratings given by customers.
Unfortunately I did not read the above reviews before purchasing from Dimeo Farms. I spoke with an individual at Dimeo Farms about how I was wanting to plant a Blueberry hedgerow in my back yard. I didn't really know how many plants I would need, but he told me that I should figure the spacing at 2' between plants, so I came up with 20 plants for my hedgerow. I asked him what types would be best for my area and asked about cross-pollination. He said they'd give me different varieties that are suited for my area.
He gave me a quote of $298.56...Ok... 20 plants x $10/plant= $200, so I was paying $98.56 for shipping, which I was ok with because I was expecting them to come in pots on a pallet. Well, about a week or so later I notice a box on the front porch about the size of 2 shoe boxes...I think no way...it can't be! Yep...Dimeo Farms on the package and I notice it was delivered by the USPS.
Here's the kicker...the postage on the box was only $9.00! So, they made $90 just on shipping! Then...I hesitantly open the package and see 20 sticks bent over and stuffed into this little box. Not only that...none of the plants were labeled and they all seem to be the same variety. I was astonished! The roots were wrapped in plastic and tied up with rubber bands. Luckily I had my area ready to plant and the ph was perfect, so I thought...let's roll the dice and put these sticks in the ground.
About a month has gone by and the plants are still alive, but I still have no idea what variety they are and they all look pretty puny to me. I would not recommend this company, unless you can go by there and pick up your plants. People seem to have better experiences with that.
The only reason I didn't go with negative is because my sticks are still alive...
About a year ago (winter of 2009), I had an email correspondence with Anthony Dimeo about planting blueberry plants in my yard (4-5 total emails). He courteously answer all my questions, assuring me that the plants will do just fine in my region (Northern NJ) and that they would do well where I wanted to plant them in my yard (sloping ground).
Fast forward to this year. I emailed Dimeo Farms telling them that I wanted to buy their 3 year old Blueberry plants back in early April this year. Within 24 hrs, I received a reply back from Amanda Rizley, a customer service rep. In the email, she provided a total for the plants and roughly when they would be shipping for my region. She also explained that they only accept checks or money orders as they do not take credit cards. I sent out my check to them late April and eagerly awaited the plants. On the day my check cleared, I received a courtesy call from Amanda (Friday, May 6th). She told me that they received my payment and would be shipping out my plants mid week next week. She told me to prepare the area for planting as I should have the plants in the ground the day I receive them and to expect my delivery late in the week. On Saturday, May 14th, I received the plants. Plants were shipped via USPS, bare root. The root balls were carefully double wrapped in plastic wrap. Ice/gel was also evident. All the plants were at least 4 ft in height with plenty of leaves. The main stalks/stems were about 1/2" to 3/4" in diameter. These were better than any of the 3 year old plants I have seen in my local nursery! I am happy to say that after one week, the plants are thriving in my yard and are doing very well. No stress whatsoever. Leaves are full and have not fallen.
I would highly recommend buying from Dimeo Farms. None of my experience was anything like the negative reviews on here. Buy with confidence! Thank you Dimeo Farms!
On May 18, 2011, jennifer1221 Philadelphia, PA wrote:
An EXCELLENT farm and nursery -- nice family business!! Worth checking out! Beautiful berry plants.
This farm has been around for longer than I remember-- I am in my mid 40's and when I worked in Jersey in the late 70s/early 80's, this place was thriving back then. Nice farm, nice people and great selection of berry plants -- stuff you won't see in the bigger stores and believe me, MUCH better care is given to these plants. It is one of the last of the old time nurseries in the area. I am all for supporting our local businesses before the big box stores. I do not want to see one more nice family business go under because of the big guys-- the customer service is fantastic . .remember they specialize in plants. These farmers KNOW their stuff.
The selection of plants is excellent. When I suggest to others to go there in lieu of burning their precious gas & time to run to every major store to find certain organic berry plants, they are most appreciative. It is a cool place to find and pick out your own berry plants and they even have antique farm crates and boxes too, which my daughter just loved!!
I recommend to all...you won't be disappointed!! :)
Posted on May 17, 2011, updated May 17, 2011
Posted on May 17, 2011, updated May 17, 2011
We purchased on 4/6/2011 5 Jaclyn red raspberry plants form DiMeo Farms. When we received them they looked to us as if they were blueberry bushes and even came with blueberry planting instructions. We called April 14th when we received them and expressed our concern. We were told that they were defiantly raspberry bushes. We planted them as if they were raspberry bushes and now they are blooming and the fruit is clearly blueberries. One May 16th we tried to call and get this resolved and whoever answered the phone told us we have to ship them back at our cost and they would send out the right ones according to DiMeo policy. And that it is only "fair" that I dig them up and send them back at my cost to get the correct plants. Nowhere does it say if DiMeo sends the wrong plants we have to eat the shipping to get the correct product. I have no issues with digging them up and returning them, but I didn't find it "fair" that I have to pay to ship them back. When I questioned the "fairness" of this matter and how I was trying to conduct a good business relationship, the person on the phone from Dimeo Farms (whom I am assuming in Anthony Dimeo III) became VERY RUDE and IRATE. He told me I could keep the blueberry bushes because he didn't like my "attitude" and he didn't want to do business with me. Sad thing is I wasn't the one with the attitude. On top of that the entire time I was speaking with him he kept asking me if I could "hear him" speaking to me as if I was 10 and being very rude and not treating me as a businessman who cared about his customers would. He questioned where I was at because he heard commotion in the back ground....as if he had a right to know that, but I told him I was at work. After getting irate about the "fairness" of the matter, he told me I needed to get back to work and I shouldn't have been calling him while I was working!!! I told him I was on my break....little does he know I run the RETAIL STORE!!!! I told him he had no right to tell me what to do in my personal life....he continued to tell me to get back to work. Later my husband tried to call him Mr. DiMeo just told him that our issue had to be put in writing and that all the calls were being recorded. My husband asked him several times (calmly) if he what he was saying was that he wouldn't speak to him about the issue. All Mr. DiMeo kept yelling was "you need to put your issue in writing." Then Mr. Dimeo hung up on my husband.....AWESOME CUSTOMER SERVICE!!!!! My husband called back to get his name and Mr. DiMeo answered and said "put it in writing" and hung up on him again. All my husband wanted was his name!!! We put our issue in writing and emailed them on their website and are awaiting a response that I am sure we will not get. (Also their website says that you can email them, but their preferred method of contact is by phone....hmmm really?!?!?!?)
Obviously Mr. DiMeo has a VERY ILL and SHORT TEMPER and has had issues like this happen before or else he wouldn't get so defensive when he is questioned about his business tactics. I do not recommend anyone purchasing ANYTHING from the DiMeo farm purely because of the unprofessional way they handle matters. Mr. Dimeo has VERY POOR customer service and social skills. Please spear yourselves the money and headache and purchase your products somewhere else. AVOID THIS SCAM ARTIST SO YOU TOO DON'T LOSE YOUR HARD EARNED MONEY!!!
On May 17th, 2011, StaceyMAYNE added the following:
I am sorry for the previous comment"Scam Artist" and retract my statement made about Mr. DiMeo, I was speaking out of the frustration of the situation. Please disregard this statement. Thank you.On May 17th, 2011, StaceyMAYNE added the following:
As it is only an opinion and not a "true" statement
On May 16, 2011, paperdoll53 Hudson Falls, NY wrote:
About 2 weeks ago, I started searching the internet for ORGANIC blueberry bushes. Organic is very important to me so that part is vital. I found numerous sites but was attracted to Dimeo Blueberry Farms because of the extensive information about their plants with videos, etc. I emailed them and told them where I lived and that I had no clue on what type to buy. I received a phone call that very day which surprised me. They were very helpful. Gave me a price for the plants I wanted. I sent a check the next day and once they received the check, I got another call, telling me they had received the check and that the plants would be shipped out the following Wed. I received them this past Friday. In the rain, on Sat., I planted them after following their enclosed instructions, including taking a soil sample down to one of my local nursaries to test for the Ph level.
The plants looked fine and so far, so good. Yes, I know it's only been a couple of days...
I was very happy with their customer service. This happens to be field in which I work so this is also very important to me.
I contacted Via email and he called me the next night.He responded within 2 days Via email with prices and shipping.We spoke 3 time on the phone before i sent my check and he shipped about a week after he got my check.
When plants "1.5 yr old cuttings" arrived they where in good shape .Bare roots were still wet.
My only criticism would be that a email for shipping confirmation would be great.
Also USPS is ok but maybe offer overnite or 2nd day at buyer expense.
I bought 50 duke nad 50 bluecrop all were as advertised.
Would highly recommend him for a supplier/seller.
I want to say how delighted I was when I received my blueberry plants. I ordered eight plants and when they arrived they were with blossom and very healthy. My experience on the whole with the DiMeo group was excellent. They guaranteed my plants and I was told to call if I had any concerns. They were patient with my many questions and returned my emails and call in a very timely manner. I look forward to the maturing of my new plants and with delight to future purchases from the DiMeo Blueberry Farms & Nursery.
On May 14, 2011, Deervalleyfarm East Durham, NY (Zone 5a) wrote:
I have been gardening fruits, berrys and veggies for about 40 years. My grandfather grew all his own and taught me all about growing and processing your own food...He never had blueberry plants tough. I started planting them about 10 years ago.. I bought blueberry plants from just about everbody over the years(50+) for about $15 each and today I have only 3 very small plants to show for all my effert....
I did allot of searching online to find the best blueberry plants for sale.I found them at Dimeo Blueberry Farm..I watched all the vidios on thier webpage..They show the plants you will get,tell you how to plant them,and keep them producing for years to come...I got 9 3year old blueberry plants and 5 red rasberry(also a+)($10 each) that were flowered and now have blueberrys on them.I planted them as they instructed and can tell everybody that they are the best blueberry plants I have ever planted..I am considering planting a 1acre patch and will definetly order from this family of hard workers with the highest quality plants...
Allot of good comes out of this farm.....
We had a great time buying our blueberry plants. My kids enjoyed free honey sticks as well as climbing on beautiful, red farm tractors. I am not yet much of a gardener, but I look forward to enjoying the fruit of the blueberry plants. The directions are easy to follow and all information is on the website. It seems pretty simple to do.
The farm is located in a beautiful part of NJ and I encourage people to make the trip to pick up plants. It is a great family outing to go to DiMeo Farm and then visit other local farms as well, for other types of plants and such.
On May 12, 2011, love_my_garden2 Andover, NJ wrote:
Negative doesn't even describe how bad my experience has been with this company. I am not one to leave reviews or bad mouth anyone, especially a family owned business in this economy! The farm itself may be a wonderful place, although I wouldn't support them after the way I was treated. The main reason I am providing this review is to inform others who are planning on having plants shipped to them and may have to deal with the owner himself! This was my experience from last spring, please be careful if you plan to order from this company!
Here is my complaint to the BBB (it is a shortened summary of what happened):
I received a quote via e-mail 4/13 for 5 Duke Blueberry Plants, 5 Bluecrop Blueberry Plants, 5 Organic Raspberry Plants. The total was $198.56, $150 plants, $10.50 tax, $38.06 shipping. I sent check on 4/15 cashed 4/20. 4/26 I received a box with 11 plants, 3 Duke, 3 Bluecrop and 5 Raspberry. The instruction sheet included listed the plants as exactly that, 4 plants were missing. I called and left a message. That evening I got a call from Anthony, who asked if I had planted the plants yet. I said we hadn't because some were missing. He said because I hadn't that I was in violation of our agreement. He went on about how he has spoken with a lawyer and because I hadn't planted them there wasn't anything he could do. After 15 minutes of arguing he finally said that he spoke to the woman who shipped them and that she sent the right amount. I offered to e-mail the sheet where it was written. He told me we could have an hour conference call the next day with the woman who shipped them, I agreed. When I e-mailed him the instruction sheet I told him that I was upset and that I would like to speak with someone else. I heard nothing on the 27th, the 28th I e-mailed asking for a resolution. He e-mailed the 29th and in summary said his shipping dept is good and that I was just trying to get some free plants, but to send him my address and he would make sure they were sent the next day (4/30). I sent my address and hoped that was the end. I waited a week and had not received them so I e-mailed on 5/7 asking for tracking or shipping info so I could take it up with the shipping company. Someone named Amanda responded and said the plants had been shipped and I should receive them any day, that they keep receipts of every package they ship. So I waited 5 more days and on 5/12 I e-mailed again asking for shipment info and to know the exact date they were shipped since they are a live product and if they were in a box for that long they were surely going to arrive dead. I have yet to hear back from anyone.
This was their response:
RECEIVE BUSINESS RESPONSE : Bottom line in this case is that the customer (my name) is not being honest, as there are two (2) people in our shipping department that can verify that the correct number of plants that were sent at the time her shipent went out.
It's both unfortunate and sad that even after all this time we have invested with "my name", she is still trying to get free plants from us, when in fact she was sent the proper amount of plants. If oral testimony needs to be given by our witnesses and records, then we will firmly stand behind such evidence.
BBB REVIEWS CONSUMER REBUTTAL TO BUSINESS RESPONSE (my response to bbb) : I have a copy of the instructions they sent which clearly state the exact number of each type of plant I received. I also have copies of the e-mails that were sent between us showing that from the beginning Anthony has dismissed my issues and went as far as to call me dishonest. I have asked repeatedly for some type of shipping info on the second shipment they supposedly sent and they have offered none. I don't understand how this case is closed when again they are getting away with calling me a liar and providing no substantial proof that they actually sent what I paid for. I have pictures of the box I received that I took the night I received the plants. I will gladly e-mail all of this to whoever is in charge of this complaint. My husband will gladly give an oral statement as well pertaining to what we received and how upset I was after the first phone conversation and the e-mails that followed.
RECEIVED BUSINESS' REBUTTAL RESPONSE (their response) : According to our detailed records and clear verbal statements from our staff members within our shipping department, the customer was in fact sent exactly what she paid for. We are NOT calling her a "liar" but have reason to believe that she is being dishonest in an effort to obtain free extra plants.
She provides us with no clear and convincing evidence that she was not sent the plants, when in fact we have the proof and witnesses, who can testify verbally to any BBB official who wishes to call us directly and arrange a conference call to discuss in further detail.
The customer did in fact "hold the plants" and did not plant them immediately upon receipt as per our written instructions. She admits in writing that she "hadn't" planted the plants yet and she was holding them instead.
Amanda has invested time with this customer and so have our other staff members. This customer has claimed that her husband will give oral statemenets, well so will our staff give oral statements of what exactly was shipped.
We request at this time that this case be once again closed. Thank you.
This was the e-mail that was sent where it was initially pointed out that I was being "dishonest":
You are hearing back from us in a timely manner via. this e-mail communication. Out of all due respect, I do not mean to insult, but I highly doubt you were missing as many plants as you state. Our shipping department is very good and I think that you are just trying to get some free plants out of us.
However, kindly respond with your complete mailing address and number of replacement plant and I will see that they are sent out tomorrow (Friday)
Awaiting your prompt and detailed reply.
Of course the plants were never sent. I just can't believe that a family owned business would treat their customers in this way (ESPECIALLY the owner) and think that their business will continue to prosper. I do believe in Karma and I just feel very badly for the family members who have put their heart and soul into this business and actually did at one point in time care about the customers.
I was threatened with lawyers, calls being taped, etc similiar to complaints above (even though I did nothing wrong nor implied I was going to sue, etc). How or why another blueberry farm could or would make these things up (as inferred by company's rebuttals to these reviews) is beyond me.
Please just be careful, don't think "family business" equals "good business practices" like I did.
Sorry this is so LONG! In the end, only 1 of the plants survived total and I would never again buy from a company that ships with bare roots. I still have the picture of what the plants (aka sticks) looked like when they arrived (all 11 of them....). They look nothing like the pics on the website of what you're supposed to get. I didn't even complain about the crappy looking plants, I just wanted to get the number of crappy plants I paid for!
I researched the internet for a long time trying to find the best quality blueberry plants that I could use for replacing my damaged plants from our previous winter. I found DiMeo Farms online and decided to call and talk with them about there plants. When I called I talked with Anthony DiMeo live and he was very helpful in suggesting what type of plants I should use for my area in Massachusetts. After watching a few you tube videos I saw the the quality of the mature blueberry plants and called back and spoke to Anthony about ordering these mature plants.
I sent my check into DiMeo farms and made arrangements for one of my own drivers to pick up the six blueberry plants 2 of each variety that Anthony recommended. I ordered 2 Duke which are early and,2 Bluecrop mid and 2 Jersey late season blueberry plants. It took a few weeks to arrange for one of my driver's to pick up the blueberry plants and Anthony called me to reconfirm when I was picking up my plants. Once my driver picked up the plants from DiMeo Farms Anthony had my driver loaded in and out of the site in just a few minutes. His crew was so professional and helpful that driver had to tell me all about them. My driver asked if they could palletize and shrinkwrap the plants for him so he could move them around in his truck since he had other stops to make. I met my driver and was totally blown away by the size and health of these plants. They were packed so carefully in burlap and carefully tied to prevent any damages during transportation. I let the plants sit for a couple of days before I could plant them and was amazed they were still damp and fresh like they were just dug up. My wife and I followed the instructions Anthony gave to us to plant the blueberry plants and they have done very well since then. The plants never went into shock after planting and the root system was so healthy when unpacked for the first time. I must say each plant must have weighted over 70lbs each with the dirt and root system attached in the burlap. If you ever want healthy mature blueberry plants/bushes order them from DiMeo Fruit Farms you will not regret it and you can't beat the price of there mature plants. I looked for a long time and this was the best price anywhere, even at my local nursery 3-4 year old plants were selling for $40.00 and the quality was no where near as good as DiMeo Farm's plants. I would buy again from such a professional outfit and I am not sure why anyone would bad mouth such a business. Thanks Scott
BIG HEALTHY PLANTS - GOOD PEOPLE - GREAT EXPERIENCE:
I have done business with this family for at least the past 10 years. They are good farmers, good people and very hard workers. Last year my wife and I took a ride out to the farm to check out the nursery operation. We were very impressed as it's a big operation and all family run. They had tractors and hay wagons everywhere. It's a beautiful farm. We were wamly greeted by Nancy who works there at the farm. She helped us with loading plants and processed our pick up order.
All of the plants were big and beautiful. They were huge plants with nice root systems. They gave us planting instructions and were very helpful overall with our order. We plan to visit the farm again this spring and stop by the nursery to look at more plants.
I highly recommend this farm and nursery. BIG PLANTS. GREAT PRICES. GOOD PEOPLE. A++
On May 5th, 2011, foobar1946 added the following:
This farm is simply THE BEST. I just mail ordered 5 thornless raspberry plants. They just arrived and we were so impressed once again. They are multi-branched, have nice thick established cane, a huge hair ball of healthy well covered and protected roots and the farm also put detailed planting instructions and farmer tips in with our plants. DiMeo continues to go way beyond and above any expectations.
We will definitely be ordering from you all again. Great friendly customer service and well worth the price we paid. We once again HIGHLY RECOMMEND this operation. A+++
Posted on May 5, 2011, updated May 5, 2011
Very rude. No guarantee or insurance or your order. High hidden costs for shipping and handling. My plants weren't labelled. And the roots were not protected properly with sawdust or newpaper. All the root protection during shipment was plastice bags around the root held with a rubber bands. I am very unhappy with my order.
On May 5th, 2011, Newfarmer001 added the following:
The postman left my plant orders in the open sun, which didn't help. But I have ordered many times from companies online and my orders have been guaranteed. When I called Dimeo farms they didn't take any responsibility for it and the order wasn't insured. I felt I paid a high price for shipping and handling that it should have been insured.
On May 4, 2011, cycloneet Rocky Point United States wrote:
DiMeo Blueberry Farm
I am an organic micro farmer from Long Island, New York. I recently purchased fifteen blueberry plants from DiMeo farm. After many years of attempting to grow Blueberries from plants purchased from various nurseries and berry farms I contacted DiMeo for advise. . Based on those early telephone conversations which included soil, plant and growing recommendations I made the 200+ mile trip to DiMeo's. farm to purchase plants. At the farm the staff was extremely helpful in identifying my potential soil problems and again recommend the proper soil and ideal growing conditions for my plants. The plants I received were far superior then any other plant I received in the past from so called berry nurseries. I was surprised at the plant size, root structure and overall condition of the plants. I am happy to report that all the plants are in the ground and all are doing well. I am very happy with the quality of the plants and the service. I intend on purchasing additional plants in the future and highly recommend anyone contemplating growing Blueberries call DiMeo Farm.
Long Island, New York
On May 4, 2011, lukesteckel Sparks Glencoe, MD wrote:
I bought twenty plants last fall and the company said they would ship when they were ready to plant. they arrived way to early in the season and the week I put them in was 90+ degrees. Like required on their website, I emailed within the three days of reciept with my concern. Multiple emails were not returned. The plants burned despite constant attention, but i waited till now to see if the root structure saved them. 20 plants, 4 survived. When I called to explain, the rude man read off the website about no guarantee for live plants, blah, blah, blah. We run an organic farm and have never had a plant supplier not replace plants, no questions asked. We are not rookies at planting. We knew they were to early and this company won't honor that mistake on their part. Strongly do not recommend the bad practices of this company.
Their product is seconded to none. I've purchased allot of landscaping and gardening plants online,from the box stores and local greenhouses and never saw such healthy blueberry bushes.My wife a graduate of Delaware Valley College Science and Agriculture was also impressed. My order was a small one only 6 plants and complicated because I order early January, for delivery in April and the weather in early April still too cold and snowy to plant. There was no problem with pushing back my delivery date. I would note to do ship U.S. Mail so keep that in mind when placing your order or ask to have your order shipped UPS or FedX.
I had the same experience as others.Called this company to order 5 blueberry plants.The man who answered the phone was very rude.Told me to go to their website and find their address and send a check for $85.Said he didn't have time to give me information.Said he had 2 other callers on hold and that he recieved 80 calls a day.Then hung up.
This got me to thinking....their website says the plants were $10 each.So evidently the S&H is $35.So I sent an e-mail to them asking if that was correct....$35 for S&H.Recieved a reply saying that was correct.I i didn't like it I could order "sticks" from other companies.
I would rather order sticks than buy anything from this company.
I am writing this about 10 minutes after speaking with someone from Dimeo Farms on the phone. I have never, in my million years of dealing with small and large businesses been so insulted in my entire life...period.
I was looking to buy some blueberry trees so I called this company. When the gentleman picked up, the call quality was very bad as if he was using a cell phone and he was out of range. The call lasted no more than about 3 minutes and during this time he managed to remind me a few times that he was busy and he do not have much time. He asked me if I was on his website at the moment, I told him I was on my phone. He asked me to click on a certain link, but after 10 seconds or so he was getting a little upset that it was taking me so long. Feeling rushed I hung up with the information he gave me. Then, I remembered that one of the critical questions I meant to ask I forgot, so I called back and politely said, "I just called you". His answer was, "I knew it, the people with the least amount of purchases are the people that takes the most amount of time." Even from the first conversation I was trying to give this man the benefit of the doubt and was trying to convince myself that he wasnt being rude, but he was just busy. So, after he answered my question, I asked "what do you mean by the people with the least amount of order taking the most time." He said that he receives orders from wholesalers who spends $25,000 so he does not have time to spend on people with small orders. My jaw dropped, my knees sank because I have never heard this before from anyone who even wants to survive in a business. See, this is the reason why when some businesses gets wiped out by the next best thing, you shouldn't be too sorry, because when business is good some of these smaller businesses just abuse customers. I have never felt so insulted in my entire life. They sell to homeowners, yet they have no time for them because they are not buying $25,000 worth of plants. And with the two calls combined, it did not even take 3 minutes. I was ready to pull out my check and mail it to them for $78, but with that attitude I'd rather buy blueberrys at Stop and Shop at $10 per pound than buy anything from these people. After all, after I send my money to this place, could I reasonably expect to receive any kind of service if something went wrong? Don't worry Karma is waiting right around the corner. In a few years you may be begging for my $78....
Let me start by saying that I had some serious reservations about ordering from this company after I read these reviews. To my delight--I received my blueberry plants (still don't know what kind they are--they won't tell you) and I followed instructions-planted immediately. They are doing really great so far--flowers on all of them with blueberries to follow! I am an avid gardner so I was confident I could do this correctly. I will say that the man who answered the phone was rude and lacked any selling skills--and I think he will find as years go by that he has to change the way he conducts himself and his business. He also needs to get on the offense in regards to the internet--or his business will suffer-the internet is here to stay. We all know that any company can have issues that present themselves--it's the way that they are corrected and resolved that wins consumer loyalty. We are all human and we don't expect every single transaction to go perfectly. I think we can all agree to that. SO...I make my bid a positive experience, and I am really enjoying those plants!
Posted on October 1, 2010, updated April 20, 2011
Posted on September 25, 2010, updated October 1, 2010
Some background..I'm real. I don't know what to make of the chatter here or why Demeo rises to the bait, but if you need verification you can write to me at VAjello607@aol.com.
I've purchased from other buyers over the last two years and am considering starting a "U PIC Em". I've learned alot and am almost consumed with becoming a blueberry growers A friend ordered ten plants back in June from Demeo as a present for me.
The bad, DeMeo implied that the plants would be shipped immeiately and asked for an overnite check. Later they would deny this and who knows, maybe it was a mistake on either party. In subsequent conversations, DeMeo said it would be disastrous to ship in the middle of a very hot summer. That's logical, fact is though, it left a bad taste in my mouth and I didn't expect a good experience.
Nevertheless, The plants arrived this week and they were large and they were vigorous.
I planted them yesterday in the midst of a heat wave in my upstate (Delaware County) NY home. Several (the ones that went in first) seemed to wilt and go into shock. I know better but I couldn't wait for cooler weather. Fact is, if they don't make it, I won't be able to blame DeMeo.
I Don't know why they couldn't have provided labels though giving the name of the particular cultivars. In the end , that's my only complaint.
Conclusion: My initial impression is that they were far superior to the plants I'd bought from three other growers. I am mindful that my experience is based only on a one time buy and that for only ten plants, so I can't refute the bad experiences here, only talk about the plants I received.
On October 1st, 2010, grizz299 changed the rating from positive to neutral and added the following:
Since that post I have met with a dead end on trying to find out the name of the plants I received. Remember, unlike all the other companies I've worked with, they were not identified with a band or in anyother way. Emails have not been answered either.
I may have been lucky with the quality of the plants but I think the poor service and atitude is a constant. The undeniable quality of the plants (though I still wish they weren't bareroot) means I can't give them a negative rating, but the attitude means I can't be positive either. On April 20th, 2011, grizz299 changed the rating from neutral to positive and added the following:
As you can see there's a history to this post. The plants that arrived in a late Sept. (early oct.?) heat wave didn't make it. I wrote to DeMeo and their reply was:
"sorry, send us the physical address and we'll gladly mail you replacements."
That's pretty darn good when you consider that I bear at least partial blame because , even though they were shipped in late Autumn, the plants were subject to a brutal heat wave right after they were planted. I set up Shade and watered, but it was too little too late and simpy wasn't enough.
Rest assured , when I put in the two planned U PIC'em's (one in Walton,NY and one in spencer Mass.) DeMeo wlll get the bulk of the business...
I ordered 10 3 year old blueberry plants over the phone. The plants came 5 days later in great shape,ready to plant. They were weeks ahead of my own plantings. The plant price was reasonable. I thought the shipping and handling was pricey since less than $10 of the price was postage, but once I saw the care that was given to the roots balls, I could understand that degree of care takes time and a lot of plastic bags. When I expand my field again I would order from them. I would recommend them highly. I would like to see more ability to order online than just phone. I was also impressed that the plants were raised organically. My farm is committed to organic methods.
The Beginning part of April 2011 I decided to add some bushes to my commercial blueberry operation and I found Dimeo Farms online and called Anthony Dimeo, and left a message and just like the message said, he calledl back within 24 hrs. I told him what I was looking for and what what kind of operation I had and he invited me up to see their operation. I flew to New Jersey to purchase 200 three year old Blueberry Bushes, I booked a round trip ticket from Tn to Pa and drove from the airport to their farm to learn about his operation and to the purchase bushes. I was planning on driving back the next week to pick them up BUT when I got there I was so blown away with the operation that I ended up purchasing 1000 bushes and canceling my flight back to rent a U-Haul and drive them back. Anthony was very helpful, he drove us around their farm and took almost all day showing me what they did and why they did it that way. He even took me to the U-Haul business to rent the truck and waited until I got it squared away. Since we only brought a check for 200 bushes he even took us by his bank to help speed up the process so we could get back home as soon as possible. Since I have been home I have already ordered 500 smaller bushes for resale at our business as well as pre ordered 1000 more 3 year old bushes for the fall. The 500 bushes were shipped the day after they were ordered which was awsome and if our wonderful government run postal service would not have been so slow, I could have had them within a few days, but hey it's the government, what else would you expect! Anthony was nothing but professional and helpful throughout the whole process. I will not be doing business with anyone else but him. I have found that the Blueberry business is full of people who have no clue as to what they are talking about but HE KNOWS EXACTLY WHAT HE IS DOING! I can not say enough positive things about him and his operation, look forward to doing more business in the future.
On Apr 19, 2011, woodylover Provincetown, MA (Zone 7a) wrote:
Late summer to fall of 2010, I was looking for larger sized blueberry bushes to put in for instant production the following year. I happened to come across the DiMeo website, with all of its positive comments and hype about its "premium" blueberry bushes, and it's youtube link showing large bushes about 4-6 feet in height with good B&B rootballs loaded on a pallet that were going out for an order. I called the company, speaking to someone who identified himself as Anthony DiMeo, and told him I had seen that youtube video and wanted to order 16 of those larger bushes as shown in the video, not just their regular sized ones. He said it was no problem and they'd get the order out soon. When the plants showed up, I was surprised and disappointed. I was expecting either a pallet shipped with the plants on it, or large boxes with plants in them. Instead, all of the plants were in a box smaller than I would have expected one of them to be in. Their rootballs had been scoured of any soil (which destroys moisture absorbing roothairs) and were wrapped in plastic bags about the size of an average sandwich bag. The largest was barely over 4 feet tall, the shortest about 3'9". They were not at all what what represented in the youtube video. There were also only 15 plants though I had been billed for 16. I both called the company and also exchanged email letters to them. Without going into details, conversations with Mr. DiMeo went immediately downhill. Despite giving them numerous attempts to remedy the situation and trying to reconcile (my apologizing for my part in our unpleasant conversations), I was left with unsatisfactory bushes, but I figured I would wait until spring to see how they fared before making final judgement.
Also, all their comments about doing propagation the old fashioned way of cuttings not through laboratories and chemicals is quaint and folksy, but kind of alarming also. Tissue culture is merely the modern day version of cuttings. Hormones and nutrients are used in both techniques of propagation. Plants of the various cultivars (varieties) are genetically the same, whether from tissue culture or from cuttings. They are not genetically modified. Certainly, just as one would utilize modern technologies to improve their business (trucks not horses, internet and email not word-of-mouth and letters, telephones not smoke signals, it would seem that one would also embrace modern methods of propagation if they had been educated in them. But.... maybe not.
Bottom line is, my experience with DiMeo Blueberries says do not walk away... run... Your local garden center may have very nice blueberry bushes in stock, or may be able to order them for you.
On Apr 8, 2011, alberta516 New Rochelle, NY wrote:
Like an earlier poster, I was quite taken aback by the rushed and unpleasant manner of the young man who answered the phone when I called to ask a couple of quick questions about ordering blueberry bushes. I imagine they are busy this time of year, andI have no ax to grind against this company as I have not and would not ever do business with them. Again, I was so shocked by the rudeness I encountered that I went online to check for complaints against DiMeo's Farms and ended up here. Their blueberry plants may be wonderful, but I would never order from them. As it was a younger sounding man I spoke with, perhaps the elder Mr DiMeo is a lovely person. But someone should monitor their customer service!
On Apr 2, 2011, lisatheteacher Maple Shade, NJ wrote:
Towards the end of last summer I drove out to Dimeo Farm to get some blueberry bushes. When my mom told me the price ($10 for a 3 year old bush) of the bushes I thought they were going to be puny little bushes but they were big, bushy and over three foot tall. Although it was impossible to see out the back window of my car, I was eager to get home and plant these healthy looking plants.
I worried during our very snowy winter if I had planted the bushes correctly or if I should have covered them some way to protect them from the snow. However, two weeks ago when mother nature teased us with a hint of spring I went out back and discovered that my blueberry bushes were leafing out. I can't wait to eat all the yummy blueberries I will get from these plants this year.
Posted on March 16, 2011, updated March 17, 2011
Interesting. I kinda wish I saw this earlier. I am new to the mail order plant thing and have found this site immensely interesting. I've recently inherited a farm and am in the process of converting it from a cattle to a fruit-picking farm. I came across DiMeo's website and decided that seeing as how I'm about 3.5 hours away, I was going to use them for the majority of my blueberry bushes. In addition, I was going to order from every site around and blog on my experience with mail order trees.
I have nothing negative or positive to say about Mr. DiMeo at this time. The first time I called he was too busy to talk but promptly called me back when things were quieter. He discussed the economics of farming and was informative. I placed an order with him for pickup for 130 trees that I will be driving down and picking up tomorrow - 5 of the 10 year old trees, 20 of the 3 year olds, and 100 of the 1.5 year olds.
Some of these trees are for the farm, and a few are for a friend who wants blueberries at home. I've watched the videos extensively (including his videos on youtube) and expect to receive trees comparable to the ones I've seen in the video. I wont base my future on flimsy mail order trees like I've received thus far from the places I've checked out.
I currently have about 140 trees from all over - from mail order (blah) to Home Depot (more blah) to Lowe's - (so far surprisingly excellent trees). I'm driving down to pick up quality trees and I will be leaving with quality trees as well, or leaving empty-handed with a follow-up here.
I know my post does not rate the mail order aspect of DiMeo Farms - but it will speak to the quality of his trees. So far I can attest that the customer service aspect has been excellent and arriving tomorrow to find the negative posts to be right will be a tremendous disappointment (because who wants to spend a seven hour roundtrip to come back empty-handed -even though it is near Atlantic City I'll be with my elderly father).
On March 17th, 2011, zaphod1130 changed the rating from neutral to positive and added the following:
Okay -a long day and a lot of driving. DiMeo Farms.
I changed my order on the way down to 12 of the $55 premium trees which are excellent. Mr. DiMeo took my dad and I for a drive around the farm while he tracked down his workers who were on lunch. I took a picture of one of his black raspberry plants and sent it to a friend who is a chef who grows all the produce she uses. She has been having a hard time finding black raspberry plants. She texted back and asked me to get her three - then I bought one red and one black raspberry for myself.
Mr. DiMeo was very informative and nice. My father in particular liked him very much. "He looked at me the whole time he was talking to me - like I was someone. I didn't expect that out of such a young man." My dad is getting old and often feels like nobody is giving him the time of day - so it was a good impression for my dad. Myself - i was preoccupied with my schedule, my own thoughts - and texts from my wife and I missed that aspect of the conversation completely.
My personal opinion is that Mr. DiMeo comes across very personable but a little defensive - unsure why some questions were being asked or what my intentions were - which I'm not sure matter - they certainly didn't to me. What I felt was that this man has certainly weathered a lot of undue harassment and it's a shame that he should have to. He's very knowledgeable and does not run a mail order business - these are farmers plain and simple - have been running their farm for years and Mr. DiMeo's expansion into the online market has probably earned him undue criticism because let's face it - it's easy to criticize online.
It's a great farm and a great product and I'll buy from him again. If you can get there and get the big trees - do it. The raspberry trees were excellent as well.
So that's my honest two cents. Nice man - nice farm - nice product. I will be back there again to buy more trees as I expand my own farm.
I'll be blogging on the progress of my trees so if anyone wants to see what I bought and how they fair - let me know.
This farm deserves a positive review because back in early April 2010, I ordered 12 plants as a house warming gift for my friend up North Carolina. As soon as she got them in the mail, she called me and said "They are so GORGEOUS!"
She said that she was so impressed how big the plants were and that they had nice thick stems and roots. She really appreciated the special note the farmer wrote for me inside. They said that if I wanted to include a special note with the plants that they would take the time to do that for me. I thought was really sweet and it was a great special touch that made all the difference!
This farm sent my friend really beautiful plants. She said they are all still living and doing great. I would recommend that you do business with this farm. I have already recommended them to quite a few of my friends already. I would give this farm a five star rating: Very easy ordering, great customer service with an experienced farmer, great pricing, super on-time shipping, and lovely plant stock. I'd order from them again.
On March 17th, 2011, RebeccaCovey added the following:
Got off the phone with my friend today and she said all of her plants are looking beautiful. They all made it through the winter season. So I just ordered again from this farm and send plants to another one of my friends. I recommend this nursery cause they send out really nice plants.
I said I would order again and today I did. Great customer service today – such nice people. They still have GREAT PRICING and I highly recommend doing business with this family farm.
I bought a half dozen plants to put behind my house. It was a fun backyard project for myself and the kids. I was very skeptical about having the berries shipped from so far away (I'm in Alaska), but a friend from Vermont insisted that I should give this seller a try. I wasn't disappointed. I've had the plants about a year and they are looking great. Good seller.
On Mar 16, 2011, merrymath Morrisville, PA (Zone 6b) wrote:
Posted on February 25, 2011, updated March 16, 2011
Posted on September 21, 2010, updated February 25, 2011
Posted on September 19, 2010, updated September 21, 2010
I am extremely pleased with my first purchase from DiMeo Farms..
Having been disappointed in plants received via mail order, I no longer order plants via shipping methods.
I have been spoiled by a local garden center who has not had blueberry bushes in their inventory. I am going to recommend DiMeo Farms to them.
Since I was visiting my yournger daughter who lives 30 miles from DiMeo Farms, I suggested that we take a drive there to buy some blueberry bushes ... I said if you drive ... I will buy.
I purchased five beautiful blueberry bushes ($10/bush). They carefully loaded the plants into the back seat of her car. Anthony DiMeo provided us with planting instructions.
The shortest bush height is four feet. They were in 3 gallon pots. I do not think we could have placed another bush in the back. I let my daughter keep 3 bushes .... I have the other 2 to plant next to the 2 sorry looking ones obtained through mail order.
On September 21st, 2010, merrymath added the following:
It seems strange that the sick pup did not d-mail me before making his last comment about DiMeo Blueberry Farm.
I did notice that he/she is not a subscribe DG member.
DiMeo Farms appears to be family run. If you plan on picking up your bushes personally,you need to phone and make an appointment .... this way they can insure that there is someone available for the transaction.
All the bushes that I saw on my visit were robust and healthy. If I decide to purchase more blueberry bushes they will only be from one place ... DiMeo Blueberry Farm.
I even recommended Dimeo Blueberry Farm to my favorite garden center (Fairless Garden Center). So Anthony if they contact you ... you will know it was because of me.
Also, you may be receiving a call from my daughter in North Carolina if she finds time from her busy schedule to plant blueberry bushes. She and her hubby run a music business ... they work 6 days a week ... very long hours ... that way they do not have to work 8 hours/day ... 5 days a week for somebody else.
If anyone wants more info they can always d-mail me.On February 25th, 2011, merrymath added the following:
When my daughter in N Carolina notified me today that she wanted blueberry bushes and asked for advice, I immediately thought of Dimeo Farms .... if Anthony, the owner, has any punny bushes ... he did a great job hiding them when daughter in NJ and I visited to purchase our blueberry bushes. It is difficult for me to comprehend there being even one negative review. I'm estatic that I choose to purchase from Dimeo! ^-^On March 16th, 2011, merrymath added the following:
The other day, I wanted to use the WATCHDOG to see what comments there were for a website that has some lily bulbs I want to purchased and noticed as I scrolled down that there were recent reviews about DIMEO FARM.
At the time, I wanted to add to my review ... but then I recalled that Anthony had jars of honey for sale when my daughter and I visited and purchased his wonderful blueberry bushes .... I wanted to know if it was RAW honey .... so I e-mailed Anthony and asked ..... IT IS RAW HONEY .... not processed like what is in the supermarkets .... raw honey is so beneficial ... http://www.angelfire.com/az/sthurston/honeyandcinnamon.html
My younger daughter is so very pleased with the blueberry bushes she received from Anthony. She was concern when they lost their leaves for the winter .... now she's excited because they are starting to leaf out.
If you plan on visiting Anthony's farm ..... use yahoo maps directions .... we had the map directions .... and used a GPS .... THE GPS really took us out of the way.
Thank you Chunx for posting your viewpoint. I have been reading the postings to Dimeo for a few months because honestly it is like a soap opera compared to anything else on the Garden watchdog. I agree the positive postings seem contrived, I am sure they have been customers but it just seems like they have been told to post right after a negative rating the pattern seems pretty obvious. It is insane that a company that only sells blueberry plants would have 21 ratings in just the past month. That has to be a record. Most of the other companies that receive a negative rating respond with some clarification or say they hope to do better. It never gets as personal as it does with Dimeo. I have visited their website and it seems fine. I think everyone on DG loves to support small farmers but you have to be more customer friendly. Take the negative comments and try to be better. Today's world of internet buying always look for credit card processing and email follow up. I realize that is a cost but that is the norm now and I think your business would only grow with it. You can tell from my profile I joined last year and have only posted positive reviews, I am certainly not a "hater". I planted blueberry plants two years ago from a local nursery and I hope to have berries this year. You have tried the vinegar, perhaps try some honey and DG members will support you.
On Mar 14, 2011, billbrecker Fort Myers, FL wrote:
Posted on March 9, 2011, updated March 14, 2011
Posted on March 6, 2011, updated March 9, 2011
Posted on March 6, 2011, updated March 6, 2011
Posted on March 5, 2011, updated March 6, 2011
Posted on March 3, 2011, updated March 5, 2011
VERY HAPPY AND VERY IMPRESSED – THANK YOU!!!!
THIS is how all businesses should operate. I received my first order from this farm/nursery and both my wife and I were extremely impressed with the plants. Everything was packed very well and looked vigorous and healthy. The plants were real nice sized, long multi-branched thick plants and tall. I’d say at least 3’ feet tall each. The plants we received were really better than we even expected. This company has berry plants down to an exact science and it shows. You will be amazed when you open the boxes and see how well they are all packaged. DiMeo will be my #1 choice in the future.
Their farm website is extremely good compared to any others. We can't say enough about how useful and full of great information their website is. They have wonderful customer service as well. Amanda was so helpful and nice on the phone. She spent over 20 mins with us on the phone. I still have time to plant, so we just placed a second order with them, so you know we’re VERY HAPPY.
Great experience all the way around. Business the way it should be done and a caring and ethical family-owned company. This farm-nursery deserves the highest ratings we can give! My wife and I are now firm believers in this supplier and will be repeat customers!
On March 5th, 2011, billbrecker added the following:
I agree with positive posters. Nothing but great experience with this farm and its products.On March 6th, 2011, billbrecker added the following:
You are welcome Mr. Dimeo. It has been a pleasure to do business with your farm. I recommended your farm and nursery this morning at our church luncheon.On March 6th, 2011, billbrecker added the following:
I added the two tablespoons of Holly Tone around the base of my plants this afternoon. Should help since plants are acid loving. They are looking great!On March 9th, 2011, billbrecker added the following:
My pleasure to do business with your farm. I recommended your farm to some of my co-workers yesterday. Thanks again.On March 14th, 2011, billbrecker added the following:
Tell Amanda to expect a couple of calls from some friends of mine! A few of my church friends from church are going to be adding some berries to their gardens. I have assured them that they won't be disappointed! =)
Note from the Garden Watchdog editors...
It is the policy of the Watchdog that customers cannot publish multiple reviews under different usernames in order to manipulate a company's rating. The rating of this comment was written by the same user who posed as "rickyroo42" below. Therefore, these reviews have been changed from a positive to neutral rating so they will not affect the overall ratings given by customers.On Mar 14, 2011, Dimeo Blueberry Farms responded with:
Posted on March 9, 2011, updated March 14, 2011
You know, every once in a great, great while someone like DiMeo comes along and fully restores your faith in the idea that there are still really good, honest people out there. This farm is that kind of business. They are good people. I’ve been buying plants directly from and doing business with this family for over 12 years as of this past October.
They always go the extra mile to make sure you're happy with what you get. They always have taken time to return our phone calls, even if it’s on a Sunday afternoon. Not to mention that my many conversation with them have always been packed with great information. This farm has shipped me over 8,000 plants over the years and the plants were well packed, wrapped and they ALWAYS, ALWAYS arrive in great shape and very quickly. They were extremely helpful and have always exceeded our expectations over the past many years.
These farmers, including Mike and Tony, helped me get my pick-your own business going. We are firm believers in this supplier and will be repeat customers as long as we remain in business.
What else can I say -- GREAT PEOPLE, GREAT PLANTS.
On March 14th, 2011, thelawnwolf added the following:
Always a pleasure doing business with you, Tony. We look forward to receiving our next order. We'll be talking to you again soon.