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Posted on July 21, 2010, updated March 14, 2011
I have nothing but praise for DiMeo Farms....We were pleased with our purchase of plants...please with all the info that was given to us and the time spend by the owner explaining just how to plant our berries...we were please by the informative videos.
Polite, and good customer service.
We will most definitely order from them again.
We were very please and thank them for all the time spent with us on the phone.
I recommend this company to everyone!
On March 14th, 2011, joyfuljo added the following:
As spring approaches we are so happy we decided to plant our blueberry patch! These plants did beautifully over the winter and we are going to order more...naturally we will be purchasing again from DiMeo Farms.
Their plants were hardy with good root structure. We have nothing but praise for great service and all the info they passed on to us in regards to raising our blueberries.
Thank you again, DiMeo Farms for all your help!
Note from the Garden Watchdog editors...
It is the policy of the Watchdog that customers cannot publish multiple reviews under different usernames in order to manipulate a company's rating. The rating of this comment was written by the same user who posed as "mwords" below. Therefore, these reviews have been changed from a positive to neutral rating so they will not affect the overall ratings given by customers.
Posted on March 11, 2011, updated March 14, 2011
I purchased 25 of Dimeo's 3 year old blueberry plants and a half dozen of his rasberry plants for my vacation home in Robbinsville North Carolina. We used them to create a hedge along the fenceline near our home last year. The plants came just as described. We called up the farm to get more detailed planting instructions and Mr Dimeo was more than happy to provide the information that we needed. I couldn't be happier with my blueberry and rasberry plants and will defintely recommend this farm to my family, friends and neighbors.
I can't wait to see how well the plants produce this summer when I am back in the mountains.
On March 14th, 2011, rickyroo42 added the following:
It was nice talking to you again Anthony. I will definitely be ordering more rasberries and a few more blueberries to hedge the opposite fenceline. I can't wait for spring and summer! Talk to you soon!
Note from the Garden Watchdog editors...
It is the policy of the Watchdog that customers cannot publish multiple reviews under different usernames in order to manipulate a company's rating. The rating of this comment was written by the same user who posed as "billbrecker" above. Therefore, these reviews have been changed from a positive to neutral rating so they will not affect the overall ratings given by customers.
Posted on February 25, 2011, updated March 14, 2011
Posted on May 24, 2010, updated February 25, 2011
I purchased 10 blueberry plants in april and was not at all satisfied with the delivery time, customer service, and most importantly the blueberry plants. I placed my order on the phone, and as with tiamickey i also inquired about how the plants would be shipped and if they were three year olds etc. In the midst of my questioning i was also cut off as if i was offending the man with my questions. It seemed a little odd that the person on the phone would treat its customers so rudely, but i was anxious to get my garden started since this is my second year gardening and the first year i didnt have great results since i started in the middle of summer in the scorching kansas heat, so i brushed it off and ordered the plants. The same thing happened to me as with tiamickey, the FAST SHIPPING and all those advertisements on the Dimeo website were false. This fast shipping took a month to complete and what upset me the most was the fact the man charged $40 for 10 plants. I questioned him when i was ordering about the price but he claimed the box to fit 10 3year old blueberry plants would cost that much. At the time it made sense because from the pictures of the three year old plants on their website i assumed to fit all those branches and leaves it would in fact take a fairly large sized box. When at last i recieved my 10 blueberrys, the box was no larger than 2 feet long and 1 foot wide with about 6 inches width. Fearing to see what was inside the box, i in fact saw 10 blueberry bushes, but it would be more safe to call them blueberry twigs. They had 2-3 inch root balls and were SEVERELY pruned. They had all been cut back to 2 feet high and only 1-2 main stems with almost no branches. I would not buy from this place again. The website is EXTREMELY misleading, exchanges and refunds are rare, you must pay with cash or check which is extremly dangerous, the plants are not healthy, and most of all the customer service is horrendous. During one of my follow up calls the man raised his voice to cut me off of my questions, talk about rude.
On February 24th, 2011, tz2012 added the following:
A REAL NOTE FROM THE FARMER:
The above posting is a falsified posting. These are other companies POSING AS CUSTOMERS in submitting falsified customer reviews and falsified feedback to attempt to make us look bad so they get the business instead.
The above mentioned falsified rating should NOT reflect upon our farm, because like the others, it’s a falsified posting, which we are working on now to deal with in a legal manner within the courts – of course this will take some time. However, we shall prevail.
These “Dave’s Garden users” are fakes. Just look at the fact that they only have “1 review” next to their screen name. Look also at when user “tz2012” signed up on May 24, 2010 and then posted a falsified review only seconds later.
---HOLD UP--- where does he get this idea that my review was completely made up by some unknown company trying to trash Dimeo Farms reputation? For your information the only reason i created an account here on daves garden was to SPREAD THE TRUTH about what happened during my experience with dimeo farms. How can you completely trash my review and call me a fake when you leave the positive reviews with a history of also 1 review total on daves garden alone? What about i switch our positions and claim you yourself are making these falsified positive reviews about yourself because of the trend of negative reviews you have gotten. From now on please dont reply to other people's negative reviews using the "some company is out to get me" scenario.On March 13th, 2011, tz2012 added the following:
U know... ive about had it with ur falsified replies to my criticisms, still claiming im some unknown online competitor and even claims to have tracked my ip saying its from bonner springs...load of bull. Surely YOU jest. Anyways, whatever new fallacy u can think up next in reply to this reply go right ahead. Its been a year since ive dealt with you guys and its time to turn my back from these shenanigans.On Mar 13, 2011, Dimeo Blueberry Farms responded with:
The above posting is a falsified posting. These are other companies POSING AS CUSTOMERS in submitting falsified customer reviews and falsified feedback to attempt to make us look bad so they get the business instead.
The above mentioned falsified rating should NOT reflect upon our farm, because like the others, it’s a falsified posting, which we are working on now to deal with in a legal manner within the courts – of course this will take some time. However, we shall prevail.
These “Dave’s Garden users” are fakes. Just look at the fact that they only have “1 review” next to their screen name. Look also at when user “tz2012” signed up on May 24, 2010 and then posted a falsified review only seconds later.
Posers like this are NOT REAL CUSTOMERS and are NOT REAL Dave’s Garden users, but rather evil persons who have an intentional and malicious agenda to try and bash our company with false stories in order to help their own plant business. It’s very sad that people can’t compete fairly but rather must resort to this kind of destructive intentional online behavior.
This above mentioned “customer from Kansas story is a big fake. The only thing this Kansas story is missing is Dorothy and Toto from the Wizard of OZ.
We fully intend to file a motion within the courts to compel Dave’s Garden to release the identifying ISP information of the person(s) behind these falsified smear campaigns. It is totally unacceptable and our family will not tolerate this kind of unprofessional and malicious behavior and abuse.
FROM THE FARMER - FOR THE RECORD:
1/ Our farm quickly processes all customer orders.
2/ We aim to deliver our plants and products as quickly as possible to our customers.
3/ Our customer service is “farmer-direct” which no other company has at the moment. We are the ONLY REAL FARMERS online selling these kind of specialty products to the public at a fair price.
4/ Our plants are quality plants. Come to the farm and see them. Call us now to book an appointment. We always welcome you to come and see the products in person before you buy.
5/ We DO NOT “cut off” anyone on the phone and we are NOT offended by any questions. We welcome all questions of any kind.
6/ Like most companies, we too have a policy, which is clearly posted online. It speaks for itself.
7/ Anytime a REAL customer has a complaint we are always willing to do a plant replacement exchange as per our policy. We try out best to make all customers happy.
Anyone reading this message is welcome to TAKE A RIDE OUT TO OUR FARM to see our quality plants and products. Many people from across the country come to our farm to pick-up product. FLY IN AT ANY AIRPORT in the region and we will send someone from our company to pick you up and tour the property before you buy.
We are confident in our product and thank you for your business!
On Feb 25, 2011 1:30 PM, Dimeo Blueberry Farms added:
OUR FAMILY FARM RESPONSE to FAKE KANSAS-BASED ONLINE COMPETITOR POSTER “tz2012”
Wow we must really be having a great impact on your online Internet-based plant business(es) for you guys to continue with this “desperate smear campaign.” I guess it does make you kinda mad when a family like ours with the high-volume of plants we have, suddenly offers direct sales to the public. Makes it hard to compete with us huh? Guess this is your only tactic to try to gain the online business. How sad – how very sad. How do you sleep at night? Seriously. If you wanted to SPREAD THE REAL TRUTH then buyers should know and keep in mind, the following:
1/ Fake poster “tz2012” writes: “where does he get this idea that my review was completely made up by some unknown company trying to trash reputation?”
OUR FARM REPLY:
It’s not just an idea. We were given your IP address as proof. Furthermore, as you obviously already know, there was never a “real experience” as you detail in your fake post. This fake poster “tz2012” posted from an IP address located in Bonner Spring, Kansas and not in Lawrence, Kansas. Now for those of you who have surfed around the web already know that one of our “online Internet based competitors” is based out of that area of Kansas. Our family is more than sure that the common sense people can see the REAL TRUTH and see that you (and others) are POSTING FAKE COMMENTS TO TRY AND CREATE FEAR so that you have more of a chance of getting the online Internet. Your tactics are not only unfair, unclean and unethical but they are pathetic.
2/ Fake poster “tz2012” writes: “For your information the only reason i created an account here on daves garden was to SPREAD THE TRUTH about what happened during my experience…”
OUR FARM REPLY:
Spread the truth? You surely jest. The only reason you (and a select few others) created a fake profile here on Dave’s Garden was to try to SPREAD FEAR and LIES in an unclean, unfair and DESPERATE EFFORT to try and get more of the online sales away from us. It’s more than obvious to not only our online buyers, but also the buyers who come here to our farm and laugh about it when they see how beautiful our plants are – then it become real obvious to them. Everyone finds out the truth eventually.
3/ Fake poster “tz2012” writes: “What about i switch our positions and claim you yourself are making these falsified positive reviews about yourself because of the trend of negative reviews you have gotten.”
OUR FARM REPLY:
If anyone doubts the positives here on Dave’s Garden, then they should contact the satisfied patrons directly who posted them. There is a feature on this board where you can D-Mail them through Dave’s Garden directly. Another option would be to visit our farm and nursery operation or have someone physically come out here to one of our farms or nurseries to inspect our products or operation.
In addition, BUYERS SHOULD KNOW that our family farm and nursery has THOUSANDS (1000's) OF PLANT CUSTOMERS EVERY YEAR from all around the world and LESS THAN .02% TOTAL COMPLAINTS. So for every one thousand (1000) orders we receive, we only get about 20 complaints and most of those result from some people not following our instructions; proper care is not given to the plants or a select number of people who think that if they go online here on Dave’s Garden and "bash us enough on this Dave's Garden website" then we will cave in and send them free plants without regard for our fair company policies -- which we will simply never do. Every company has a company policy and our policy speaks for itself. Furthermore, we have a couple online plant competitors (like yourself and others) who continue to set up fake Dave's Garden profiles on this website in a continued attempt to smear us so they can have a chance at getting the online business.
4/ Fake poster “tz2012” writes: “From now on please dont reply to other people's negative reviews using the "some company is out to get me" scenario.”
OUR FARM REPLY:
We never said just anyone was “out to get us” but rather it’s our online Internet-based plant competitors (like yourself and others) who are just trying to SPREAD FEAR AND LIES and try to get some of the Internet-based plant business back from us (not only because we are now getting the business) but also because you guys can’t do it in a legitimate fair way. For our online Internet-based plant competitors (like yourself) – it’s all about money. For our online plant competitors, it’s just about selling as many plants as possible. It’s about the fact that our farm and nurseries have such a high volume of plants that online plant competitors like you a select few others realize that they simply can’t compete with our family when it comes to our LOW PRICE and HIGHER QUALITY. Nor can our online Internet based plant competitors compete with us when it comes to OUR ACTUAL FARMING EXPERIENCE in this industry. Our online competitors are just out to sell as many plants as they possibly can on the internet, BUT OUR FAMILY IS NOT ONLY OUT TO SELL YOU THE BEST NATURALY GROWN “OLD-FASHIONED” PLANTS, but WE ARE OUT TO SELL YOU A PIECE OF OUR FAMILY HISTORY, OUR FAMILY LEGACY OF FARMING AND OUR TIME-TESTED FARM EXPERIENCE in raising the very best natural plants that are not only safe for your family, but also that will produce larger, sweeter berries from our “heavy bearing” plants.
Once again, our family urges all prospective buyers to get on a plane or get in your car and fly or drive out to personally inspect our online plant competitors so-called “plant operations” or farms or nurseries. Then fly or drive out to inspect our operations to compare and see the difference. It more than speaks for itself.
Response submitted by,
M.DiMeo responding on behalf of DBF
Editor’s Note: Our website policies prohibit member conduct that invades other members’ privacy, as well as actions that are harassing or intimidating. We do not disclose or share IP address or other personally identifiable information about our members."
My experience with this farm and nursery was PERFECT!!
I have ordered from other mail order sources but I was very pleased with the ease of ordering (by phone with a real person to answer questions fast), the simplicity of the ordering process and the arrival of the ever so carefully, very tenderly packaged huge berry plants that arrived in superb condition, far better than if I had to lug them all the way home from the from the local corner nursery - who actually didn't have organic plants like this farm did. Plus the local nursery plants were MUCH smaller.
The plants I received in the mail from this farm were a fabulous set of 21 beauties that each came in healthy and fresh, well watered and very alive with life...They were much BIGGER than I expected (over 3 feet tall!) with planting instructions included.
It is evident from the packaging of the plants that the farmers/owners are passionate about what they do. They even included a cute little "thank you" note with my plants signed by the farmer. I thought that was so sweet. An extra little touch that made all the difference for me. I will most certainly be ordering from them again very soon...I give this farm TWO GREEN THUMBS UP !!
Good luck and happy berry plantings fellow gardeners!!!!
p.s. My friend recommended this farm to me and I'm glad he did. I'm going to recommend this farm for sure to my friends and family. I think I will try some of their raspberry plants next time I order...or maybe even cranberry plants.. I'm not sure just yet.
Posted on March 7, 2011, updated March 8, 2011
Posted on February 18, 2011, updated March 7, 2011
So far so good. I am a real customer located in Northern California. I recently mailed my check for 50 1.5 year-old Dukes. I don't expect them until the first week of March, however I thought I'd leave comments here as my experience with DiMeo unfolds.
Truth be told: Shipping date is not a mystery at DiMeo. We discussed shipping timeframe...we'll see if they arrive during that timeframe.
I called, left a message and my call was promptly returned. A deal was struck for 50 plants. I'm not an experienced blueberry grower, however I have a green thumb and great soil. I can make anything grow. I don't expect giant bushy plants because the deal we made was for 1.5 year-olds. Hopefully they are a little more than a twig in a plastic bag, but I'm not expecting a big bushy plant either. Also, it's not the season for blueberry bushes to have leaves.
Truth be told: Customers must be realistic about seasons and what a plant might look like or what a plant may be able to tolerate during a given season.
I will post another review when my plants arrive and several months after they are planted, just wanted to try something different by posting my experience as it unfolds.
I'm very excited about my investment in 50 plants (and it was quite an investment for a home grower). Hopefully me and my family will have ourselves a healthy blueberry crop in a couple of years.
So far I'm happy with the service. Anthony has been attentive and friendly, yet not overly pushy. If I'm happy with the product I will buy 50 more plants of a different variety from DiMeo next February.
On March 7th, 2011, HRRanch changed the rating from positive to negative and added the following:
Short version:
Be careful! Anthony DiMeo is a ticking timebomb who can't control his temper and who is overly paranoid about something. What? I don't know. I never got a chance to see how nice the bushes are, however a nice bush could never make up for the disrespectful way in which he treats some of his customers.
Long Version:
I began this post after I decided to purchase 50 blueberry plants from DiMeo Farms and began reading the disparate reviews on this site. DiMeo reviews are either extremely positive or extremely negative, which is odd. I decided to write a continuing review as my experience unfolded. Unfortunately, it did just that--unfolded.
After reading every last word on DiMeo's site and watching several of the youtube videos, I called and left a message.
Anthony DiMeo Called back and we spoke briefly. I wanted to purchase at least 50 plants but preferred more, however the next day shipping was heavily encouraged and was extremely expensive so I chose to purchase 50, 1.5 year old plants. I had a $500 budget.
Anthony called me about a week later to say he hadn't recieved my check yet. I was instructed to enclose a sheet of paper with my shipping address and desired shipping date on it. We had previously agreed that the berries would be next day shipped during the first or second week of March.
He didn't recieve my check because I didn't send it yet. I quickly wrote out the check and mailed it on February 14 along with shipping instructions.
I called on February 21 to see if the check had arrived. I spoke with Anthony DiMeo again. He assured me that if they had recieved a check that it would be noted on my order form and that hadn't happened yet, so, no, they hadn't recieved my check.
I called on March 1 to check again. I was anxious to get my plants and was preparing holes and fencing at home, wondering the actual ship date during the first or second week in March. I left a message.
Anthony called me back and was clearly agetated by my inquiry. I asked if they had found my check. He said no and very aggressively kept interrupting me and stating that he would dedicate his staff member Amanda's entire afternoon to locating my check. He aggressively began asking me what I wanted him to do. Thinking this was a problem that he, the merchant, should offer a solution to, I responded by saying, "I don't know."
I offered to cancel my check and mail another one and he offered to pay the check cancelation fee. At the time I told him that my bank didn't have a cancelation fee. He kept repeating himself saying he would dedicate Amanda's afternoon to finding the check, quoting her rate of pay adding it up and making me feel guilty for the hassle. He then said that the cost would likely be less if I canceled the check and mailed a new one....then, my phone battery began to die. Beeping at me while I was talking with him. I warned that my battery could possibly die during our conversation. Moments later my phone died.
When I returned to my phone (which was on a charger in my car all afternoon while I was inside of my office) I noticed I had several missed calls from his number.
HERE's WHERE IT GETS SCARY!!!
This man left 10 insane messages on my voicemail accusing me of lying about my phone battery dying and now stating that he was recording the calls for quality assurance and even changing it up at about message 9 to "this call is being recorded for accuracy."
I have the recordings saved on my voicemail. I'm happy he has them recorded as well. Perhaps he should listen tothem to identify the problems with his customer service.
He accused me of setting him up and lying and being uncourteous. For Christ sake, I was the one who sent a $500 check in the mail that was apparently lost, shouldn't I have been the one who was upset? He also accused me of never sending a check at all (which I have proof that I canceled the check from my bank).
I did not return his call when I returned to my phone because I was intimidated by his very aggressive demenor and taken back by his accusations implying my dealings with his farm were malicious. So, I sent him an email stating simply that I had canceled my check and also canceled my order. I thanked him for his time that he was so intent on making me feel guilty about in the voicemails and clicked send.
I got several inflammatory and accusing emails back. The same accusations will likely follow this post since that seems to be his typical response to negative feedback.
I responded three times stating that I no longer wish to do business with DiMeo Farms and for him to not contact me by phone or email. I had to say that three times before he stopped.
He may have great blueberries, something I will never know, but his customer service is borderline harrassment and flat out unacceptable.
I will NEVER recommend anyone do business with Anthony DiMeo.On March 8th, 2011, HRRanch added the following:
I have all of the voicemails saved. There are 9!
10:06am, 10:15am, 10:20am, 10:26am, 11:39am, 11:56am, 12:33pm, 1:59pm, 3:10pm (all PST)
When someone leaves 9 messages on your phone, each over 1-2 minutes long accusing you of conspiring against them, they are not trying to make you happy, they are harrassing you.
Anthony--a simple apology for your overreaction would go along way, instead of more false accusations.On Mar 8, 2011, Dimeo Blueberry Farms responded with:
OUR FARM RESPONSE to “HRRanch” is that this woman may be real. She may not be. We are not certain. What we do know is that for over 3 weeks she claimed she mailed us a check which we never received. Two of our staff members literally dedicated an entire afternoon searching for this nonexistent check. Unfortunately there has been no appreciation for our time or sincere efforts. We even offered to pay for a stop payment fee at our cost. No matter how hard we tried to help her, nothing would make her happy. In return she hung up on us and then claimed her cell phone battery died. She then ignored our many calls (not 10, more like 4) in which we gave her status updates on our search. We will not respond to her totally inflated story and constant personal attacks which have nothing to do with the nonexistent check, our plants or the farm. Our real customers know that we always try out best. Some people you just can’t help no matter how hard you try – this person was one of them."
Excellent value and super positive experience. I would highly recommend. I can’t wait for spring to arrive and for all this snow to melt. Although my berry plants are wintering over very nicely – just as DBF said they would. I’m so excited. We got our 25 berry plants from DiMeo and planted this past fall. There should seriously be an option here on DG to indicate a "Super Positive" experience because that’s exactly my experience with DiMeo. The farm calls you to answer all your planting questions and make sure the plant delivery time works for you. As for their berry plants, they are larger and healthier than you will expect. I was thrilled to see the high-quality of the berry plants. Their beautiful plants were over 3’ tall when they arrived, with nice thick multi-branched stems, very healthy and much larger than the plants of any other online sources.
I would look to DiMeo first for any berry plant you are considering ordering. Fantastic plants, terrific service from a friendly farm staff. Communication was excellent. Packaging is very careful and shipping was fast. Amanda was so nice and my pleasure to speak with. This farm is best! You cannot go wrong with DiMeo. They sent me by far the biggest, healthiest plants I've ever received by mail. In fact, they are even MUCH bigger and healthier than most of the mature plants I saw locally.
At first, I thought that these plants were a little on the expensive side. But now, having seen them, I don't think that's true. DiMeo's plants are just as they describe "premium berry plants" that are very much worth the price.
Posted on March 5, 2011, updated March 6, 2011
Posted on March 5, 2011, updated March 5, 2011
called several times to make an appointment .appointment three days later , and i show up twenty minutes early and called like instructions said . i waited till two minutes of ten, and so i left i was treated like he was doing me a favor by selling blueberry bushes to me . so i contacted grovers blueberries and they were 25 dollars cheeper with no attitude and you can pay with paypal and shipped to house.a total waste of time gas and money
On March 5th, 2011, sicktime added the following:
dimeo, you were not busy you were just walking around with your clip board like you were lost or something. i think its because you stand in the field when they are crop dusting! no other trucks on site! the worse so called nursey experience i had ever had to date. ps the grover brothers are coming over so you can count there teeth GOOD LUCK On March 6th, 2011, sicktime added the following:
i am glad you have copies of all video and audio,now i can prove all your lies.please send copies to me of video and audio. BECAUSE YOU ARE NOW LIABLE! LIE#1 page two of your directions. our dirt driveway that says customer entrance,which is only a farm dirt rd that leads back to the blueberry plants,blueberry bushes and blueberry nursery. please use farm dirt rd only. thats where i was parked and there were no trucks in front of me or behind me. lie#2 nasty ways of doing business. i would like to see video or audio of this. lie#3 swamped with customers. i would like to see this when i was there. lie#4 baby fit ? i would like to hear this or see this. lie#5 back out of driveway like a manic. i would also like to see this. threat #1 teach me a lesson. this is my last post. On Mar 6, 2011, Dimeo Blueberry Farms responded with:
This guy’s name is [deleted] of Monroeville, New Jersey. Before doing busines with [deleted] of [deleted] in Monroeville, New Jersey give us a call first (609) 561-5905 and we will share our experience with this man and his nasty ways of doing business. Mr. [deleted] scheduled an appointment with us for 10:00am this morning. Mr. [deleted] shows up 20 mins early (as he admitted in writing) at 9:40am and of course we we swamped with customers at the time and were loading other customers who had earlier pre-schedule appointments. [deleted] threw a huge baby fit because we couldn’t wait on him until his scheduled time at 10:00. So he backed out of our yard like a maniac and left. We would have been doing him a favor because our plants are the biggest and the best for the price. Instead Mr. [deleted] chose to order plants online from some “back woods guy” with a limited amount of teeth in his mouth, who will sell him small plants half the size, and pay for PayPal fees and such. Mr. [deleted] of Monroeville is indeed a cry baby who needs to start acting like a real man and wait his turn which would have been at 10:00am. Instead he acts like a little girl and runs on the computer to trash us here on Dave's Garden when we did nothing wrong, except be busy. FYI to Mr. [deleted] -- there is a reason we are busy - people know we are the best at what. Please call our farm office before doing business with Mr. [deleted] of Monroeville, New Jersey and we will give you our experience with him.
On Mar 5, 2011 9:54 PM, Dimeo Blueberry Farms added:
Mr. [deleted], you just made a very big mistake by posting that lie in writing. Like most companies today, not only are all of our phone lines recorded for quality assurance, Mr. [deleted] but our farm-nursery security system has over five (5) day & night cameras, Mr. [deleted], and it will clearly, and without question, show that YOU JUST LIED IN WRITING since we were in the middle of loading a large white 24' box truck in front of the roadside stand while you were waiting at 9:46am on the farm dirt driveway for your 10:00am appoingment. We have the video on our computer hard-drive and just checked it. We can easily pull your licence plate number from our cameras as well as video freeze-frame shots to prove we were loading the 24' white box truck while you were waiting. YOU JUST LIED IN WRITING when you said "no other trucks on site" and in legal terms that's called "libel" Mr. [deleted]. Be sure to check your mailbox in the next few weeks. We are about teach you and select few others a very hard costly legal lesson. We are going to hold you 100% responsible for the libel you just posted.
Editor’s Note: Our website policies prohibit member conduct that invades other members’ privacy, as well as actions that are harassing or intimidating. Accordingly, we have redacted the personally identifiable information originally included in this rebuttal.
"
My family and I just visited Dimeo Blueberry Farms and had a great visit. Anthony was not only helpful on the phone when I called to get information but he greeted us when we arrived and helped us pick the blueberries, raspberries and cranberries that we needed. This is our first time planting and our two little girls are looking forward to this adventure.
Thank you Dimeo Farms!
On Mar 6, 2011, Dimeo Blueberry Farms responded with:
Thank you Mrs. Morrison, we value your business and thank you for your kind words. Hope the pictures of your two little girls on our tractor came out well. If you have time, please e-mail us a copy so that we can post it to our website for over customers to appreciate.
Looking foward to your next farm visit. Feel free to call us anytime with any questions.
Posted on March 3, 2011, updated March 4, 2011
Posted on February 15, 2011, updated March 3, 2011
Posted on December 7, 2010, updated February 15, 2011
Posted on November 22, 2010, updated December 7, 2010
HIGHLY RECOMMENDED - PERFECT INTERNET EXERIENCE WITH THIS FARM & NURSERY
This is the first time I have ordered from this farm. Decided to order based on the positive reviews here on Dave's Garden. The ordering process was very easy. When I received my order this week, and planted the material, I was pleasantly surprised. All 20 plants I received looked very mature, healthy and vibrant. Everyone of the plants are healthy and thriving--all are some of the largest plants I have every gotten in the mail -- beautiful, full plants, tall with multiple thick stems!
I have been an avid gardener almost my whole entire life and have ordered plenty of product many times, just not from this farm. I'm glad I gave them a try because these truly are the best looking plants I have ever received. Thank you for the quality product and hard work you put into your farm.....BTW...Amanda was very helpful on the phone and so helpful with all my planting questions. Excellent customer service with a personal touch.
The prices are also great. I couldn't be happier. I will not even think about using another nursery for my berries and small fruits. Great company in my book!
On December 7th, 2010, mikecornus added the following:
Without any question, the quality of this farm's plants is the finest that I have ever ordered from any source. All 20 of my plants are still looking great.
I already referred 2 of my friends to this farm - they bought had only great things to say about the plant size and quality the received. I'm very happy.
Will be ordering again. On February 15th, 2011, mikecornus added the following:
I totally disagree with the negative posts.
These farmers are the real deal: (1) very knowledgeable, (2) always helpful, (3) wonderfully pleasant. I too ordered by telephone instead of e-mail (as they have no online purchasing option on the site) and I learned a lot more just chatting with one of the farmers. Because they specialize in premium plants, I got a lot of very useful information just chatting during the 5 min. ordering process on the telephone. It was well worth it. The plants were very large at least 3' foot multi-branched plants and arrived in perfect condition and were so well packaged. The prices for my plants were more than fair. I'm a big fan and I will continue to recommend this farm and nursery.
p.s. Every single one of my friends who ordered from this farm had nothing but GREAT things to say about them so I seriously don't believe the negative remarks. I think most of them are fake - no doubt. On March 3rd, 2011, mikecornus added the following:
Now It's springtime now and my plants from last year are blooming. I'm pretty excited and ordered (20) more (3) year old plants. Anthony is very knowledgeable and helped me with planting correctly.On March 4th, 2011, mikecornus added the following:
I just read some of these posts and the negative ones don't at all make sense compared to the good advise and plants I've gotten from the this farm. By the way and not to sound rude but a person with a little experience knows not to attempt a bare root transplant in the middle of summer.
Last summer I decided to buy from Dimeo's farm. I'll admit it probably wasn't the best decision to plant in the summer, but it was for my birthday and I was going to be in the area anyway so I figured I'd pick up some plants. I emailed to ask if they had the blueberry varieties I was interested in, and they said that they did. I also was getting a beach plum and cranberry plant. I then sent another email asking if it would be a wise decision to pick up my plants because the weather report was calling for a very hot day, and I had a long trip back home. They said it would be wise, because their plants would be in 3 gallon containers. When I got to the farm, I picked out my blueberries, though it turned out they didn't actually have one of the varieties that they told me they had. The beach plum was a bare root, and was given to me with some gel in a plastic bag. I planted it once I got home, and it didn't make it. I emailed them to ask if they think it had a chance, and they told me that generally people pick up plants in the fall and spring, exactly what I should have been told when I asked if I should wait to plant in the first place. A bit of poor planning on my part, I'll admit, but they could have told me the truth about the varieties, the containers that they'd be in, and if I actually should have picked them up.
On Mar 4, 2011, Dimeo Blueberry Farms responded with:
This may sound strange, but we are excited by this post because it’s actually a legitimate real customer and not one of our usual online Internet competitors who love to “mask themselves” and who create fake posts here on Dave’s Garden to try to get some of the plant business from us. Anyway, we thank the customer poster “mrb254” for admitting that it wasn’t the best decision to plant in the summer, because it’s not a good idea to plant in the mid of summer high heat. However, countless numbers of people from all over the country do in fact take a ride out to our farm (most stop down and visit Atlantic City on the way here or back home) and they buy potted plants in the summer, since they can be kept in the pots until the weather cools down. We invite customer poster “mrb254” to come by our farm again this year for his/her birthday and we will gladly give a free plant replacement for the beach plum tree. No problem. As for the berry varieties, our inventory changes almost every single day so it’s always best to call and verify first before you come to the farm, and tell us to hold them and tag them for you. As we said in our email that the poster mentioned, people generally do pick up plants in the spring or fall, but many also pick-up plants in the summer as well. Just make sure they are potted or packaged well and then properly held for a cool day of safe planting.
Call us anytime to arrange a pick-up appointment and WE WILL GLADLY GIVE YOU A FREE REPLACMENT beach plum tree.
Awaiting your call.
Thank you – A.DiMeo on behalf of DBF
Posted on February 14, 2011, updated March 3, 2011
Posted on February 10, 2011, updated February 14, 2011
Posted on February 10, 2011, updated February 10, 2011
I never got to the point of buying blueberry plants from dimeo blueberry farms. I was looking up vendors who sell specific varieties of southern highbush blueberries and dimeo blueberry farms was listed on many of them so I sent an email. All I got was "please call to discuss" but never an answer. I did get an answer about shipping and the total for a minimum of 5 plants (which wasn't stated on website) Next day shipping was my only option and thats expensive! If you pack blueberry plants correctly with some soil they can survIve a 3-5 day fedex/ups trip across the country very well. I asked again if they had southern highbush (low-chill) varieties and how old....all I got was "please call to discuss". I finally asked why cant you answer my question and I never received a reply. Is there a reason you can not answer my question? Surely, a big blueberry operation like yours should at least know about southern highbush blueberries and its different varieties. Its hard to trust the positive reviews because dimeo farms has been caught posing as a customer. The negative reviews and what Ive read on the dimeo website gives me the feeling of a slick car salesman. Ive seen his constant selling barage (like on his website) on internet gardening forums and article comment sections. Why doesnt Dimeo farms accept credit cards like every other gardening, farming operation (no matter what size) that uses the internet?? If you can promote yourself on the internet there is no reason why you can not accept credit cards. There is no protection for the consumer. No, Im not some competitor but just a family man in southern california who likes growing blueberries.
On February 10th, 2011, bnkenobi added the following:
Follow-up: Have you ever heard of PAYPAL??On February 14th, 2011, bnkenobi added the following:
1/This Dave’s Garden poser hater poster actually picked a good screen name for himself “Ben Kenobi” because this guy’s statements and his “hater attack story” are just about as fictional and as far out in space as the as the Star Wars movie itself.
MY REPLY: This was funny and my username has nothing to do with my review. Excellent introductory ploy to discredit my review. Good one, I commend you on this one! I got a huge laugh so I dont need to go there.
2/Ok, so he just admitted in writing that he never in fact even purchased any plants from our company in the first place. Yet poster “bnkenobi” takes the time to stop his day to come online, go through the sign-up registration process on this website, Dave’s Garden (because he was never registered before and just literally created a membership on the site) and then goes on to type up this so-called story bashing our company? Interesting. It’s also interesting that when “bnkenobi” screen name is signed on the “ryancares” screen name is offline, and then when “ryancares” goes online the “bnkenobi” goes off line. I think everyone can read between the lines. They think that they have everyone fooled.
MY REPLY: This was the most hiliarious! No other comment besides one word......."Paranoia"
3/Yes, at the present time our minimum order is 5 plants. It’s not only stated on our website but it’s being stated once again here and now. If a prospective customer wants less plants, then they always have the option of finding a friend or family member to “split the order with” and then when they receive the plants they can give 2 or 3 plants to the friend or family member. Simple as that.
MY REPLY: Im glad you put that on your website now as that wasn't there before.
4/Buy making this false statement you are trying to make it sound as if we force all people to go with next day air shipping and that’s simply NOT TRUE. For certain states in certain parts of the country we sometimes RECOMMMEND next day air shipping, but of course if the customer wants to go with just regular priority shipping then that’s not a problem. In the end, it’s always the customer who decides on the method of shipping, not our farm or nursery. Your statement was no mistake in that you are just trying to scare prospective customers. Of course once again, everyone can see that I’m sure – it’s obvious.
MY REPLY: Quote from customer service, "Plus because of your location we have to ship next day air which makes it cost more than normal." Who is lying?
5/ With all due respect to this hater poster, and others, our family has been farming, growing plants, raising plants and shipping plants across the country for over 100 years now. The plants that my family raised and sold over the years are responsible for starting and supplying most of the farms in this country, so I think that by now we know the right way and the best way to ship plants without the advice of someone who is not a even a part of our industry.
MY REPLY: Do you have ESP? Yes, 100 years..how dare I even make that comment!! Still don't know about southern highbush blueberries??
6/Did the hater poster “bnkenobi” just call himself a FAMILY man? We respectfully disagree. Let us tell you what a family man is in our opinion. A real man, let alone a real “family man” does NOT go online like you just did on this Dave’s Garden website to maliciously create a frivolous negative post about our family farm and nursery and try with malicious intent to try and smear and bash our business. A REAL FAMILY MAN would never do such a thing. A REAL FAMILY MAN leads by example and teaches his family and children to always work hard and do the right thing and to have RESPECT and doing what’s right and fair. Your malicious actions here on this website are not right or fair. They are evil and nasty.
MY REPLY: You did an excellent job leading by example from all your comments. Thank you.
.On March 3rd, 2011, bnkenobi added the following:
FINAL THOUGHTS: Yes, I did take the time to make my original comments just like YOU TOOK “EVEN MORE TIME” to come to this website with LOTS of REPLIES that YOU MADE UP IN YOUR HEAD. Just because someone speaks more or writes more does not mean its worth anything. This person is “PARANOID” and thinks I am really “ryan cares”. Please try and prove this to me…I dare you! NO, wait a minute you will try and find my ISP address and claim Im one of your competitors.
Are you going to cry and run to your lawyer? I have never dealt with anyone in the blueberry industry who has such thin skin, is paranoid and has a bigger ego than the state of New Jersey.
On Mar 3, 2011, Dimeo Blueberry Farms responded with:
This Dave’s Garden poser hater poster actually picked a good screen name for himself “Ben Kenobi” because this guy’s statements and his “hater attack story” are just about as fictional and as far out in space as the as the Star Wars movie itself. Let’s revisit each of his statements:
1/ Hater poster “bnkenobi” wrote: “I never got to the point of buying plants…”
OUR FARM REPLY: Ok, so he just admitted in writing that he never in fact even purchased any plants from our company in the first place. Yet poster “bnkenobi” takes the time to stop his day to come online, go through the sign-up registration process on this website, Dave’s Garden (because he was never registered before and just literally created a membership on the site) and then goes on to type up this so-called story bashing our company? Interesting. It’s also interesting that when “bnkenobi” screen name is signed on the “ryancares” screen name is offline, and then when “ryancares” goes online the “bnkenobi” goes off line. I think everyone can read between the lines. They think that they have everyone fooled.
2/ Our farm and nursery receives hundreds of e-mails every single month. Probably more than any others, and it’s our preference to speak via telephone without writing 10 emails back and forth over the course of days with one single person just to get a few questions answered. It makes more sense just to get the customer on the phone and answer all the questions and then move forward. We tell most people to “please call to discuss.” Nothing wrong with that at all.
3/ Hater poster “BnKenobi” wrote: “…minimum of 5 plants (which wasn’t stated on website)”
OUR FARM REPLY: Yes, at the present time our minimum order is 5 plants. It’s not only stated on our website but it’s being stated once again here and now. If a prospective customer wants less plants, then they always have the option of finding a friend or family member to “split the order with” and then when they receive the plants they can give 2 or 3 plants to the friend or family member. Simple as that.
4/ Hater poster “BnKenobi” wrote: “Next day shipping was my only option and thats expensive!”
OUR FARM REPLY: Buy making this false statement you are trying to make it sound as if we force all people to go with next day air shipping and that’s simply NOT TRUE. For certain states in certain parts of the country we sometimes RECOMMMEND next day air shipping, but of course if the customer wants to go with just regular priority shipping then that’s not a problem. In the end, it’s always the customer who decides on the method of shipping, not our farm or nursery. Your statement was no mistake in that you are just trying to scare prospective customers. Of course once again, everyone can see that I’m sure – it’s obvious.
5/ Hater poster “BnKenobi” wrote: “If you pack …plants correctly with some soil they can survive a 3-5 day fedex/ups trip across the country very well.”
OUR FARM REPLY: With all due respect to this hater poster, and others, our family has been farming, growing plants, raising plants and shipping plants across the country for over 100 years now. The plants that my family raised and sold over the years are responsible for starting and supplying most of the farms in this country, so I think that by now we know the right way and the best way to ship plants without the advice of someone who is not a even a part of our industry.
6/ Hater poster “BnKenobi” wrote: “Its hard to trust the positive ….because (our farm) has been caught posing as a customer. The negative reviews and what Ive read on the website gives me the feeling of a slick car salesman.”
OUR FARM REPLY: This is totally untrue. The fake negative posters think that they have everyone fooled, but we truly believe that people can see through this nonsense tactic and see the real motive of such posters. The positive ones posted on this site are in fact from real customers. We encourage people to D-mail them (mail directly through Dave’s Garden) to ask them to verify the posts as accurate and correct. As a matter of fact, upon request by any prospective customer we shall produce and provide a list of phone numbers of satisfied customers who can be contacted directly for verification, not only their posts, but also our high quality plants and current products with the existing happy customers.
In reference to the remark about our website being like a “slick car salesman” our response is that if our plants were cars, they would be considered Bentley, Rolls Royce and other top luxury car brands. For those that appreciate the best in plants and products, then we are for you. However if a customer only cares about price, then they are always welcome to “go down the street and by a horse and buggy” from one of our competitors.
7/ Hater poster “BnKenobi” wrote: “Why doesnt (our farm) accept credit cards like every other gardening, farming operation (no matter what size) that uses the internet?? If you can promote yourself on the internet there is no reason why you can not accept credit cards.
OUR FARM REPLY: Yes, there are several reasons why our farm and nursery DOES NOT currently accept credit cards as a form of payment. The first reason is because we want to look out for our customers and try our best to keep our prices as low as possible without giving a percent % back to credit card companies. In addition, our hard working farming family DOES NOT believe in “supporting big banks” and/or credit card companies which have both played a major role in the current financial crisis in this country. Our family believes in doing simple business between people without making the greedy credit card companies (including PAYPAL) richer. It’s our company and respectfully, we have a right to decide upon the method of payment. In all the years our family has done business not only at the farms, but at our nurseries as well, we have never accepted credit cards as payment. We are NOT like “every other gardening operation” that’s something that most people appreciate and respect.
8/ Hater poster “BnKenobi” wrote: “No, Im not some competitor but just a family man…”
OUR FARM REPLY: Did the hater poster “bnkenobi” just call himself a FAMILY man? We respectfully disagree. Let us tell you what a family man is in our opinion. A real man, let alone a real “family man” does NOT go online like you just did on this Dave’s Garden website to maliciously create a frivolous negative post about our family farm and nursery and try with malicious intent to try and smear and bash our business. A REAL FAMILY MAN would never do such a thing. A REAL FAMILY MAN leads by example and teaches his family and children to always work hard and do the right thing and to have RESPECT and doing what’s right and fair. Your malicious actions here on this website are not right or fair. They are evil and nasty.
9/ Hater poster “BnKenobi” writes in his follow-up post: “Have you ever heard of PAYPAL??”
OUR FARM REPLY: See our answer above.
In closing we want to point out that it’s a fact that SECONDS AFTER poster you, poster “BnKenobi” MADE THIS POSTING the other screen name “RyanCares” logged in after “bnkenobi” logged out and updated his “RyanCares” posting to say “Thank you consumer from Long Beach. You are absolutely right on all counts.”
You are anything but a real consumer. If you want to talk to real consumers, then you should hear some of the horror stories that I hear almost every single day on the phone from customers who have bought from our online competitors.
In the end, we almost always get the business because people learn quickly who has the best product at the lowest price….and it’s us…people eventually will figure that out.
Helloo all... Took the trip from middletown del ..took a little over an hour to get there . Purchased 28 plants in 3 gallon pots.Plants are gorgeous well worth the trip . Check out the youtube video they posted, very informative and a pictures worth a thousand words.... enough said
Note from the Garden Watchdog editors...
It is the policy of the Watchdog that customers cannot publish multiple reviews under different usernames in order to manipulate a company's rating. The rating of this comment was written by the same user who posted as "maland" on May 25, 2011. Therefore, these reviews have been changed from a positive to neutral rating so they will not affect the overall ratings given by customers.
On Feb 19, 2011, Blueberryfan1 Freehold, NJ wrote:
Just completed an order and pick up of 5 blueberry plants from the company. My experience was outstanding. I've spoken with them via email all week and they answered my questions in a prompt and courteous manner. I scheduled to pick up the 5 plants today and my personal experience with Anthony was great. I was allowed to choose any plant I wanted and the the plants are huge, multibranched and very healthy. You can't beat the 10 dollar price. I was given planting instructions and Anthony answered every question I had. We even talked about families. It is great to see a family run business such as theirs and I would definately recommend them to others.
This was my first experience with Dimeo Farms and it was extremely positive. Its a family run farm and I was treated as a very valuable customer even thought I was only purchasing 5 blueberry plants. I was met at the entrance and from there I was shown plants that met my specifications and then I picked out which plants I wanted. The plants are 3 years old, of excellent quality and the price is great at only $10.00. I would definitely return there and refer friends there.
BEWARE WHEN DEALING WITH DIMEO. I'm not saying not to do business with them, just be careful if you do. Here is my exeperience with them.
I ordered 3 early (Duke), 3 mid (Bluecrop), and 3 late (Elliot) 3 yr old plants last spring. I received 9 small plants with root balls 1/3 of the size of a competitor's 1 yr old plants. 4 were marked "D and 5 marked "B" Blue, which I assume stand for "Duke and Bluecrop. I did not get any Elliot plants.
They denied being in error even when I provided them with photographic evidence to the contrary. Pictures are available upon request. Since I got nine plants, I let it go.
Less than 4 month later four of the nine plants were dead. All of the plants I bought from a competitor are doing fine in the same beds.
Last fall two of the surviving plants from DiMeo did produce a handful of fruit. Hopefully they will produce well next year.
DiMeo has no guarantee, so you will need to decide if you want to take the gamble of buying from them.
On Feb 14, 2011, Dimeo Blueberry Farms responded with:
Once again, with this poster, our family immediately took notice that this poster “buyer” literally just created a new account here on Dave’s Garden only seconds before his one and only post was made on this website, which was a post just to try and trash our company and say things that are simply untrue. Our family does suspect that this is yet another of our same online competitors once again setting up fake profiles (as they have done numerous times on this website, and many times so far in the past) just to make up false stories but yet try to make them sound real and accurate.
In addition, we have never received any photos or any story across our desks or phone lines in this regard. However, we will respond to this poster “buyer” as if it were an actual legit story in our usual format:
1/ Poster “buyer” writes: “I'm not saying not to do business with them, just be careful if you do.”
OUR FARM RESPONSE: Of course you are not going to say in writing on the Internet not to do business with us because you and others know that we are seriously in the process of obtaining subpoenas to acquire numerous IP addresses from Internet Brands (d/b/a Dave’s Garden). You and others know that our family is serious about bringing legal action because of this malicious, intentional and constant “calculated smear campaign.” This is an unclean tactic that some of our online Internet competitors have used again and again. They focus on “trying to create fear and panic in the eyes of any prospective patrons” without directly saying anything that would be actionable in a civil court of law. They do this again and again through creating these fake profiles. They are being more cautious though because now they know they have put us on the legal warpath (which is honestly the very last thing we ever wanted to do or get involved with, but at this point we have decided that it's right thing to do in order to bring justice) and that what legal actions lie ahead is going to shock quite a few people when they check their mailboxes one day.
In all honesty, the only thing that the buying public should beware of and fear is many of our online “Internet based” competitors. For reasons including, but not limited to the facts that most of our Internet based competitors: A) are not real farmers to begin with. B) they have no real measurable farming experience at years of specialty farming as our family does. C) most of our online internet competitors are simply buying plants from chemist companies that make them in a lab. D) the plants that our competitors don’t buy from labs they make by making cuttings from cuttings which does not give the customer a good plant for long term health and growth. E) our online Internet competitors do not have the countless acres of “mother plants” that is required to properly make plants in the first place. F) if our competitors they don’t own farms, and they have never run a farm, and they have no experience, and they are lab plants to resell, why would anyone want to buy such a product from them? Makes little sense.
In response to our online Internet competitors…the buying public using the Internet to search plants or products, needs to seriously ask themselves:
1/ Why don’t any of our online Internet competitors currently have all the product or plant YouTube videos that we do on their website? Why don’t they have any of THEIR OWN plant, field or actual production videos? ANSWER: Because they are not even farmers, and they don’t have legit farming operations or even the follow proper procedures that we do. I'm sure this is obvious to everyone, but I need to point this out if no one from our family has previously said this - it needs to be said.
2/ If our online competitors don’t have the acres of fields required to grow enough “mother plants” in order to obtain proper high volume of certified cuttings then… where are they getting the plants from? ANSWER: Most of them buy them from a massive propagation house out West, whose name we will not mention.
3/ If our online competitors have such “established” and successful farms and all this experience as they so claim, then when you Google their addresses… where is their operation? Where is their farm? Where is the operation?
Where are the fields and acres of plants? ANSWER: They don’t exist and for those that do exist, they literally have just a few rows of plants in their back yards. We want the buying public to personally see our online Internet competitors operations and then come here and compare it with our operation. Judge for yourself.
4/ Poster “buyer” writes: “I received 9 small plants with root balls 1/3 of the size of a competitor's 1 yr old plants.”
OUR FARM REPLY: Our plants are hardier than any online competitor. As mentioned above, you actually can’t even call them competitors because they are not even real, experienced farmers. Our plants are naturally grown. Most of our online Internet competitors are not naturally grown. Our plants are made from production grade heavy bearing mother plants. Most of our online Internet competitors are not, they buy them from company that makes them in a lab. Our plants are made the old fashioned way from premium hardwood. Most of our online competitors are not. Most of our online competitors buy plants from a company out West (whose name we shall not mention) and they then pot the plants and then sell them online.
3/ Poster “buyer” writes: “They denied being in error even when I provided them with photographic evidence to the contrary. Pictures are available upon request. Since I got nine plants, I let it go.
OUR FARM REPLY: To date we have never received any such “photographic evidence” of any kind relating to any type of story that you have just posted. If we did receive them we would admit that we received them and then allow our company policy to speak for itself as it does in all cases. Every company has a policy.
4/ Poster “buyer” writes: “Less than 4 month later four of the nine plants were dead. All of the plants I bought from a competitor are doing fine in the same beds.”
OUR FARM REPLY: Once again, we will reply to this question as if you were an actual customer, and if you did actually buy plants from us, and 4 MONTHS later the plants die, how do we or how would anyone else know that it’s not due to your negligence? No one knows.
5/ Poster “buyer” writes: ”…has no guarantee, so you will need to decide if you want to take the gamble of buying from them.”
OUR FARM REPLY: That is correct, we have no guarantee. However at least we are honest about our no guarantee policy, whereas almost all of our online Internet competitors (who once again are not even real farmers but merely guys peddling unnatural plants on the internet to make money) promise you a guarantee. But what almost all prospective buyers will find is that our online Internet competitors advertise some kind of “friendly guarantee” or some other kind of guarantee and then not honor it. Try to exchange a plant with them or try to get a replacement plants with them and see what a battle you have to wage to get it. We know because we talk to dozens of people every single day on the phone and hear factual stories.
For the record, this is our current company policy in regards to any guarantee: “Plants are living things. They require proper care and attention. We care for our plants while they are on our farm. As soon as they leave our farm or nursery, they become your responsibility. We do not offer ANY warranties of any kind on any living material or products purchased at our farm or by our farm. Please be sure to provide the proper care and attention as required by your plants.”
After reading all the unpleasant ratings, I felt compelled to provide my own experience. This past fall I ordered six blueberry plants to celebrate an anniversary. The order taker was polite and did his best to educate me about my purchase. I mailed the farm a check and voila, 3 days later I received a box with my beautiful, strong plants. The peat around the roots still had bits of ice clinging to it! I cannot overstate how happy I am with my purchase- I urge anyone else to order if you want beautiful blueberry bushes for your garden.
Posted on February 9, 2011, updated February 10, 2011
Received stems in the mail, nothing like in the youtube video. They were a gift for my daughter in Texas and they were junk. I called to complain and Tony Dimeo screamed at me. I have hence done research on him via Google and it is scary. I can't believe the attorney general is not involved in this. Run as fast as you can from this guy.
On February 10th, 2011, RyanCares added the following:
Thank you consumer from Long Beach. You are absolutely right on all counts. The fact that they cannot be approved for a merchant account is extremely telling. That would put the operation under federal scrutiny. He does not want that. You would also be able to track the transactions for tax purposes. I think we've discovered the fox in the proverbial hen house here.On Feb 10, 2011, Dimeo Blueberry Farms responded with:
1/ Our farm does not send “stems” in the mail. If you want “stems” and little twigs, then please order from one of our competitors (most of who are just guys peddling lab grown plants out of their back yards) this year and I can almost guarantee that you will be buying from our farm next year. The truth always comes out about who has the best quality plants. It’s not just the size of the plant that is important, but it’s “how the plant is made” and the hardiness of the plant. There are many factors – and eventually we do get the business and that’s a fact that you and some of our competitor “haters” don’t like.
2/ Our competitors hate our YouTube farm videos because they clearly show the true high quality, experience and integrity of our natural operation. They can’t compete with this so instead they go online (like you did with your fake post) in a pathetic, childish manner and post fake posts. People know the truth – and they can see the difference not only in our plants, but our farm, our history and operation.
3/ There was never a customer who called to complain about “a gift for his daughter in Texas” and that is just a total lie by the “RyanCares” poster
4/ We don’t “scream” at anyone. If someone calls to complain then we have a company policy that speaks for itself. This is yet another lie by this “RyanCares” poster.
5/ If you want to see scary research on Google then research some of our competitors and read about the all diseased plants that our competitor Matt mailed to people and all the horror stories from many of the others. Better yet, ask them if you can personally go and tour their operation and see what they tell you – because you will get an excuse why you can’t visit or tour. Come to see our operation – tour our nursery and farm, and then compare for yourself.
6/ Notice the last words of this fake post by “RyanCares” which say’s “Run as fast as you can from this guy” which totally gives away the fact that they want customers and prospective customers to run from us, and instead go to them (our competitors) for the plant sales.
Our final thought to this and any other present (or future) fake negative posts on this DG site – we are one of the best (if not the best) in our industry and the people that matter know it.
There is only thing that the “RyanCares” poster “cares about” and that is trying to hurt our family operation to help his own. It’s sad and pathetic how people are using the internet for to attack with “smear campaigns” that in the end will not work.
Try again.
A. DiMeo, DBF
On Feb 10, 2011 6:30 PM, Dimeo Blueberry Farms added:
SECOND REPLY FROM OUR FARM to "RyanCares" fake poser poster:
1/ "RyanCares" poster wrote: "The fact that they cannot be approved for a merchant account is extremely telling."
OUR REPLY: You just defamed our good name and reputation by stating in writing on the Internet that we "cannot be approved for a merchant account" which is NOT TRUE. That is a TOTAL AND COMPLETE LIE and it's also an intentional misstatement published by you with clear intent to cause financial harm to our company.
2/ "RyanCares" poster wrote: "You would also be able to track the transactions for tax purposes.
OUR REPLY: This is just a complete stupid and careless statement, as when our customers write us checks, those checks are obviously deposted into our corporate checking account.
3/ Poster wrote: "I think we've discovered the fox in the proverbial hen house here."
OUR REPLY: No, I think you just got yourself into a lawsuit. You and a few others on here who are posting these lies.
I will discuss this with my family but clearly legal action needs to be taken against all of you as well as Dave's Garden for allowing this after we have given them notice of this abuse of the DG website. We will not tolerate this malicous and intentional "smear campaign" that has been launched here on the Dave's Garden website.
This website is completely being used in-part to falsely attack us by pathetic online competitors.
"
The eperience at the farm was enjoyable. I dealt with Anthony DiMeo on the phone and set up a time to drive to the farm. My wife and I drove out there on a sunday in February, and was met immediately when we pulled in. Mrs DiMeo went over the varieties they had to offer. There were tons of plants to choose from. I ended up getting 16 plants to make a hedge with. The plants were really nice sized with good firm trunks (most stood over 3 ft tall from the pot they were in). Better than I had expected. (I was expecting to see the smaller sizes that I have seen at the regular flower shops). It was great to be able to pick the monster plants out of the bunch, so I definitely recommend driving to the site if at all possible. I am already planning to go back and get some of the blackberry bushes and more blueberry bushes for the guys at work.
On Dec 8, 2010, lilygraziano Bala Cynwyd, PA wrote:
FANTASTIC BIG BERRY PLANTS FROM THIS FARM
I got fantastic berry plants from this farm! This was the first time I've mail ordered from this company, but it won't be the last that's for sure - love them.
They have a great website... lots of helpful information on there and it was just a breeze to call in my mail order on the phone. They also sent me nice printed planting instructions which really helped with my planting. Very fast shipping... they delivered exactly when I asked them to. Actually, the plants came in the mail one day early, so be ready. I am super thrilled! These were the healthiest plants I've ever seen. Plants arrived with lush colors and gobs and gobs of big roots. I was able to put them in the ground right away. The plants are going dormant now for fall but they they are still absolutely gorgeous! Very strong, happy plants... a deep, rich, lush colors, and already growing amazingly fast. I can't wait to place another mail order with them next spring...I agree with other positive posters.
On Nov 29, 2010, brianprusik East Syracuse, NY wrote:
I live in upstate NY and wanted to plant Blueberries. I found DiMeo farms on line and decided to give them a try. I drove to their farm and purchased 90 blueberry bushes and 60 raspberries all at 10.00 per plant. The plants were amazing large and very healthy. Everyone I spoke with was extremely polite and helpful. I was also given very detailed written instructions on how to plant and take care of my berries. Within a few days of my purchase I received a follow up email making sure I was happy and checking to see if I need any additional help or info. I couldn’t be happier with the experience. This is a very professional high end group.
Brian Prusik
Posted on November 27, 2010, updated November 27, 2010
TERRIBLE EXPERIENCE!
As others will tell you "don't believe the positive" reviews on this board when it comes to Dimeo Blueberry Farms. Tony thinks he has everyone fooled. Look him up on google and you will learn a lot about this guy.
The product I received was not as described and the return policy (hidden under Privacy Statement) on the web page clearly states that any returns, for any reason will cost you dearly. I am not going to bother trying to get a return or my money back because it would cost me more money than I'm willing to spend on nothing and he makes a profit no matter what. Buyer Beware and read all the reviews before you decide to buy from this place.
On November 27th, 2010, RealFarmBoy added the following:
I can prove my relationship with this so called corporation but I find it more fun to let him spend his money locating me. Anyone with any common sense will know that he will have to expose himself as well as all the so called fake negatives (if they exist). This farm as been caught in the past posting positive reviews until Daves caught on and neutralized them (scroll down the page). Other posters have been alerted to this and have posted neutral comments which have questioned their intent. I wish I would have listened to them and not sent them my money, and yes I live in New York and I have the soil and climate required to grow blueberries. Now we can drag this on but I refuse to comment any further on this. Let me add that I am not a competitor but you can bet that I will be researching my choices from the list provided by Daves for the best from now on. 'BURNED IN NEW YORK"On Nov 27, 2010, Dimeo Blueberry Farms responded with:
RESPONSE FROM THE FARM REGARDING THE ABOVE FAKE NEGATIVE POST:
As many of our real patrons will tell you "don't believe many of the fake negative reviews on Dave's Garden" when it comes to our farm and nursery. As stated prior, a select few of our online competitors are the ones who truly think they have you and everyone else fooled by posting fake neg reviews just like this one from "RealFarmBoy" which obviously, with the screen name alone, is a childish attempt to mock. Not to mention "RealFarmBoy" lists his location as "New York, NY" which in New York City is yet another flag. Not to mention his words are simply untrue. Yes, look us up on Google and you will read countless high-supporting testimonials on Merchant Circle as well as learn a lot from our informative videos and valuable information that can't be found anywhere else. Our fair policies are not hidden and are clearly listed on our website. These select few online competitors of ours are clearly and obviously POSING AS CUSTOMERS and submitting falsified neg statements and totally falsified stories-information in a desperate attempt to make us look bad so they can try to get more business in this unclean and disappointing manner.
The above falsified neg rating and posting should NOT reflect upon us, because like many of the others, it’s a fake neg posting. These fabricated “Dave’s Garden users” such as "RealFarmBoy" and others are fakes. These are "temporarily masked competitors" who have an intentional and malicious evil agenda to try and bash our family farm-nursery with false stories in order to try and help their own business sales. It’s sad that people like this can’t compete honestly or fairly, but rather resort to this kind of online behavior. We are currently working with our advisors to file various motions to compel Dave’s Garden to release the identifying ISP address(es) and information of the persons behind these fake negative postings and falsified smear campaigns. We fully intend to eventually "unveil these posters" and hold them fully accountable, as this is unacceptable. Our farm does not appreciate, nor shall we tolerate this kind of unprofessional, malicious and evil online behavior which is clearly actionable.
We thank you for your business and trust that you will disregard these type of fake negative postings.
Posted on October 6, 2010, updated November 17, 2010
I just wish I had a bigger yard at my summer home in the mountains so I could order more plants from this farm.
I ordered 18 bushes and they all arrived in perfect condition. They were very healthy and hardy plants.
I had no problem with customer service or communication. They responded quickly on the 2 occasions when I needed to contact them.
I would highly recommend this farm as the FIRST PLACE place to go for berry plants.
They are very knowledgable and helpful to me.
I know I'd give them an A++
I will be back to buy again.
Recommended to my friends too!!
On November 17th, 2010, mwords added the following:
All of my plants are doing great. I planted them using sand and peat mix and I am so happy they are doing so well. The fall colors on the Duke variety are beautiful.
I decided to place another order just a few weeks ago and was worried that it would be too late to ship, but the plants arrived 5 days later in great condition.
I had the holes dug and my mix ready to plant them when they arrived. I bought fig and grapes from a grower in Georgia last year and waited a few days to plant and they died, so I wanted to be ready to plant when my new berries arrived.
I have to say that you cannot expect to have a full bush mailed to you when you order plants. Yes, when we order online we get a stick with a few leaves. I expect that and I expect also to plant it properly and care for it properly.
We have clay soil here and believe me, you need to be on top of newly planted stuff.
I still highly recommend this company and I plan on planting raspberries also in the spring and will order from them.
Note from the Garden Watchdog editors...
It is the policy of the Watchdog that customers cannot publish multiple reviews under different usernames in order to manipulate a company's rating. The rating of this comment was written by the same user who posed as "joyfuljo" above. Therefore, these reviews have been changed from a positive to neutral rating so they will not affect the overall ratings given by customers.
When I called and placed my order the man was very nice. Two months later I called about the delivery . He was very rude he even hung the phone up on me. I tried to explain that I had been told that the bushes were shipped two weeks prior and I wanted to know if we needed to check and see if they had been lost during shipping. He would not listen to me. I was talked over and told to send a email. I tried to tell him I had already done that. He continued to talk over me.
He was very rude, I got no answers. I will not order from this company again.
I had a terrible experience with Dimeo Blueberry Farm. I sent my check and was simply trying to get a time frame for their shipping. I travel a lot and wanted to be sure I was home when the plants were delivered so I could get them in the ground asap. I asked about delivery time-frame and received short email stating they cannot give any shipping time-frames. In addition, Anthony Dimeo is simply rude. I wanted 6 plants for my daughter to plant and I know little about blueberries varieties and maintenance. I asked a few questions, and he was clearly annoyed, and was giving me no helpful information. They claim to be a family run business, which would leave one to expect a high level of customer service regarding blueberry questions. It is quite the opposite. Luckily I canceled my order. Based on the reviews here, it seems they are not only rude, but deliver terrible product.
I ordered 6 black raspberry bushes about 4 weeks ago ... I paid 10 dollars a plant plus 22 or so dollars for shipping ...I thought that was more than fair ..... they all arived dried out and near death … lets put it this way … if these plants were at a store … I would have walked past them ….. to be fair to them they shipped during a perticualy hot couple of days …they did include planting instructions but they were for blueberries not raspberries …. I planted then in the ground the same day that they arrived …... I call 5 days latter and left a message asking for some advise and guidance ...I wanted to see if it was posible to care these sick plants back to health ....I recieved a harsh voice mail letting me know that thier web site clearly states (witch it did) that I needed to call back within 3 days if I wanted to make complaint ... I was told not to bother calling back because all complaints needed to be in written format .... I did not bother sending a letter because I was not looking for a refund I was looking far advice and guidance .... . Im a big boy …I went in with eyes wide open … I am fully aware that I was taking a risk ordering over the internet .... by the way none of the plants made it …. Needless to say I wont be placing a second order …
On Oct 4, 2010, GrowingGreener Roslindale, MA wrote:
I was initially excited when I found this farm's website. I phoned and asked about shipping prices etc. The man on the phone told me that they recommend about 5 bushes per family member (that seemed to be a bit much). I was asked for a phone number before the conclusion of my call.
I was debating wether to invest in blueberry bushes as they need some sunlight, and a neighbor is supposedly removing a tree soon which will change the sunlight conditions in my yard drastically. I decided to wait a season (in case that tree isn't removed as promised) so that I could better plan the space.
To my surprise, about 2 days after my initial call to DiMeo, I received a call from DiMeo Farms, asking about the "status of my order." I politely reminded them that there was no order, as I had not yet placed an order, and they then provided me with a price quote and went on to explain that they would not accept any credit cards, only checks by mail. The fact that they advertise online and yet do not accept credit cards (which offers some level of protection to the customer) is enough to make me think twice before ordering.
As for the phone call, some people may feel that it's customer service, but the phone call made me feel a little uncomfortable...... It would have been different had they been offering me some new and special deal, but to call me in an effort to nudge me to place an order was not well received.
I am sad to see that my uneasy feelings about Dimeo were valid.
Posted on August 4, 2010, updated September 21, 2010
This farm is a joke.
I had a friend in forensics look over all these positive postings because I saw a similarity in the writting technique and the fact they all had 1 review.
I was correct. These positive reviews are all written by the same person.
I have family living near this farm. I'm going to have them check this place out to see exactly what's going on there. If I get a positive report I'll change my rating.
On September 21st, 2010, 1SickPuppy changed the rating from negative to neutral and added the following:
After reading johndeerenj's comment I am also changing my review to reflect a neutral rating. I feel I can still make my feeling known without affecting their ratings average.
This, even after the personal attack!
I'm an average home owner and I have ordered berry plants many times in year's past from other plant companies. After reading the below positve postings and reviews here and on MerchantCircle I decided to mail order from this farm. I ordered 20 plants. They were the finest, most vigorous plants with the best root systems I have ever received from any company. All the plants have lived and are growing fast, strongly in my city garden as a nice 3' high hedge on the side of my yard. I will never order another plant from anyone else other than this farm. They are the best. I recommend them, yes.
I read the below comment from "1SickPupppy" and I question if it is actually a real legitimate review. The words in this review sound more like a personal attack if anything. Forensics? It did not take forensics for me to click on your Dave's Garden profile just now to see that in your history, you made positive reviews for only one particular competitor of this farm. Attacking reviews of this farm, but only all postive reviews of another in the same business? Humm. Interesting. Sounds like you are a friend of the competitor plant company.
Happily, I do live only 45 mins from this farm. This past weekend, I drove there myself to pick up more plants and to pick fresh berries. My report is postive. Great farm. Great owners. Great plants. Should anyone doubt my words, they can feel free to e-mail me directly. I HIGHLY RECOMMEND THIS FARM and encourage others go and see it. It's worth the ride.
Sadly, the only joke on here is the below "1SickPupppy" who's screen name obviously describes him best. This is a website for gardening not personal attacks as such below.
I work and live just 20 mins south of this farm. I have been driving up to this farm now for almost 40 years to buy b-berry plants from Tony and family. These are good people that raise strong plants.
I have sent dozens of people over the years to buy from this farm and they have all been satisfied. I started my own pick-your-own farm back in the early 70s and bought around 500 plants at a time from the owner. Just about every year since I have been driving up to H-town to buy more plants. The owner always gave me a great price and the plants were very high quality, tall and lush healthy bushes.
This past year, I introduced my son to the farm and it's owner and just last week we drove up to pick up another 500 plants. The owner and his workers stayed working until 7:00PM just to wait for us because my son didn't get out of work until that time. They not only stayed late to help us load up the plants, but the owner gave my son a copy of his planting instuctions and sat and talked with us for over 2 hours to give advice to my son since he is talkin over my operation. He didn't even charge us for his time or for staying overtime for us. That impressed me. Who is going to do that today? Not many people.
Great customer service and always got perfect plants from this company. To sum up my thoughts, these are a good family of farmers that continue to serve my family all these years.
My son will now take over my farm and looks forward to continuing a relationship with this farm that was started almost 40 years ago.
I highly recommend this farm. Thank you.
Note from the Garden Watchdog editors:
It is the stated policy of the Garden Watchdog that companies can NOT pose as customers in submitting customer feedback to inflate their own rating. The rating, originally positive, was changed from positive to neutral so that it would not affect the overall rating given by customers.
My business partner and I own a large retail nursery and we have been buying wholesale plants from this family farm for over 22 years.
Our customers love the plants we buy from this farm. I mean, they really love the plants. Almost the very second we run out of them, my partner and I start getting phone calls about when we are getting more in stock again. Our customers actually call to ask for these plants. The plants are beautiful full plants and they are in nice large pots which makes it easy for us to load and for our customers to handle.
I can’t even tell you how many years we have sold out of these plants mid-season and actually had to go out to pick up another 2,500 plants to stock our inventory again.
This is definitely one family and product that I have depended on for years. They have never let us down and they have always grown and sold us far superior plants.
We know this company is a family farm that truly cares about its customers. I value our long relationship and we are proud to give them our recommendation.
On Jul 27, 2010, peterdellv Philadelphia, PA wrote:
I can't say enough good things about this farm in New Jersey. This past weekend, I took a ride out to the farm with my wife and kids.
Everyone was so excited as we went on a Sunday afternoon. The owner took the time to meet us on a Sunday which I was impressed with. He showed us around some of the farm and his huge nursery. All of the plants were beautiful and he let my children pick berries and didn't even charge us. He even gave us some of his homemade jam, and he gave my kids some honey to take home with them - free of charge. That was so nice and unexpected.
We picked out our plants and he took the time to give us detailed planting instructions and invited us to come back for hayrides in the fall with our children.
Not only was I impressed with the farm (it's so beautiful and huge) but the quality of product that this farm has is indeed impressive. Our plants are now in the ground and they look beautiful. They are full and big and better than any plants I have seen at any of my local stores.
It was definitely worth taking the ride out to the farm. Thank you from all of us for your hospitality and kindness. We will be coming again next year to get more plants. My kids are still talking about the farm and what a great time they had.
On Jul 22, 2010, AnnaRJ King Of Prussia, PA wrote:
Yes, I recommend this farm.
I made my first purchase from this farm this year. Plants were quickly shipped. All plants were large and very well packed. Absolutely no stress or damage during shipping. My fiance and I were impressed. Of all the mail-order online nursery/garden retailers I've bought from over the years, I have to say that the largest plants came from this farm.
All of the plants were healthy and had really nice roots. I planted them and they took off quickly. We are already getting loads of berries on the plants!!
I am very impressed and happy with what I received from DBF. We will be buying from this company again.
This farm has some of the most beautiful plants we have ever seen sold direct to home gardeners like myself. Plus the owners of this family farm are excellent business-people to do business with and just good people overall.
I ordered from them on the basis of very high recommendations from my friend Jennifer and also all the great customer reviews on another website called Merchant Circle, which highly recommends the farm.
The farmer contacted me almost immediately by email with a quote and then they promptly followed up with a phone call to complete my order. The plants arrived very, very quickly --- and they were beautiful, lush, healthy – and just wonderful plants. And at great price too. Actually the best price I found. Great deal.
These guys get a definite HIGH RECOMMENDATION from me and my family. They're wonderful people and I hope to visit the farm some day soon when I head out in that direction.I ordered plants from another online company in the past and received nothing but junk in the mail – but I have nothing but POSITIVE PRAISE for this family business. I am impressed.
After reading some of the below, it bothers me when people try to "bash" good companies run by good people and families. It seems like we should be promoting our BEST mail-order sources, rather than demoting them.
I also feel that just because an angry or hateful person says something about a company, doesn't mean it's true. Especially when the source is bitter with another obvious agenda. Our comments should be real, truthful, and posted to better serve the gardening community and not an individual ego, or the sometimes greedy pockets of another online competitor.
On Jun 22, 2010, lindaforrester Cherry Hill, NJ wrote:
A WONDERFUL FARM WITH BEAUTIFUL PLANTS!!!
I have ordered plants many times in the past from other companies, but after hearing such GREAT POSTIVE STORIES from several of my good friends who also bought from this farm, I decided to order from them and go to pick-up my plants at the farm one Saturday afternoon.
I ordered 35 plants on the phone. The customer service was the best... the girl on the phone was so nice and I enjoyed talking with her. I had some tough questions, and the farmer quickly called me back to answer them himself. I was very impresed.
I reserved the plants and then went to pick them up on the farm. I must say that they were the finest, most vigorous plants with the most solid root systems I have ever bought. Thus far all have lived and are growing strongly in my home garden. Our family is so excited. I will never order a plant from anyone else. They are simply the best. They are great people and treated me very well.
They loaded the plants in my vehicle with care and were remarkably fast. They wrapped and packaged the plants with care and gave me planting instructions. I planted them immediately and much to my surprise, I had lots of vibrant green shoots coming up within only a week. I am VERY HAPPY to have found this farm and I will certainly be a repeat customer in the future!
My friends and I are all very happy with our plant purchases from this farm and we will continue to spread the good word to other people.
On Jun 5, 2010, jsaudol Princeton United States wrote:
Almost my entire family has been doing business with this farm for over 35 years now and we highly recommend the farm and it's high quality plants.
I read some of the comments below, and I don't believe them because this family has been nothing but good to my family and our business through the years. We have always depended on them through the years for a great plants and product. The customer service has always been great too.
It's always a pleasure to do business with this farm. We look forward to our next purchase this fall season. Thank you so much. God bless!
Note from the Garden Watchdog editors:
It is the stated policy of the Garden Watchdog that companies can NOT pose as customers in submitting customer feedback to inflate their own rating. The rating, originally positive, was changed from positive to neutral so that it would not affect the overall rating given by customers.
On May 27, 2010, georgeyaub51 Wrightsville, PA wrote:
Posted on May 8, 2010, updated May 27, 2010
I just wanted to let you know that we are very pleased with the plants. I was happy with the size and packaging. I sold two to my friend and he is pleased as well.
I will spread the good word about your family farm and products.
Regards,
George
Note from the Garden Watchdog editors:
It is the stated policy of the Garden Watchdog that companies can NOT pose as customers in submitting customer feedback to inflate their own rating. The rating, originally positive, was changed from positive to neutral so that it would not affect the overall rating given by customers.On May 27th, 2010, georgeyaub51 changed the rating from neutral to positive and added the following:
Yes, we do recommend this farm. Thanks for all your help!
Posted on May 9, 2010, updated May 27, 2010
We highly recommend this farm as my wife and I have bought plants from this company for over 20 years. They are one of the very few companies out there today that actually know how to grow great bb bushes. We have tried a couple other companies in the past but not one of them gave us good plants like this family farm did. We have bb bushes from this farm from 20 years ago that are still here today and now my grandchildren enjoy them every summer.
My wife and I have always been satisfied with this family farm and we greatly enjoy our yearly visits to the farm. Our sincere thanks goes out to the family. We surely look forward to our next visit to the farm. Thanks for all the years of happiness!
Note from the Garden Watchdog editors:
It is the stated policy of the Garden Watchdog that companies can NOT pose as customers in submitting customer feedback to inflate their own rating. The rating, originally positive, was changed from positive to neutral so that it would not affect the overall rating given by customers.
On May 27th, 2010, mchellcato changed the rating from neutral to positive and added the following:
