On Mar 21, 2012, wilderness2 Fort Jones, CA wrote:
WOW. Do yourself a favor and DO NOT do business with these guys. The rudest person I've ever dealt with bar none.
I simply called to ask if their plants were shipped potted or bare root and the guy on the phone jumped on me. He said in a very sharp and angry voice, "NO...these are not potted and they are not bare root". So I said how do they come? He said "they are shipped with some soil in the root." So I said ok thanks as I chuckled to myself and realized that this guy doesn't know the first thing about plants. Immediately after I said thanks he said "I've been in this business for a long time I think I would know how to ship these plants, when you are ready place an order or call back with some real questions let me know. Meanwhile I'm trying to run a multimillion dollar business here, I get over 100 phone calls per day and these things are selling better than drugs." At that point he hung up on me.
So I called back and said hello, I was ready to place an order but your service was so poor and you were so rude to me that I'm not sure if I would even receive my order if I ordered it. He replied "You know what I suggest, here's what I would suggest, just don't order from us OK." and then he hung up on me again!
I have a feeling that a long time ago this company was started by good people who knew plants and the business they were in. Now it seems that it has been inherited by a rich brat prick who doesn't care about anyone but himself and probably doesn't know jack squat about blueberries. He certainly doesn't have the first clue of how to run a successful business, he's just riding off his grandfathers success!
Until they take their head out of their @$$. I THINK WE SHOULD ALL TAKE HIS OWN SUGGESTION AND NOT ORDER FROM THIS COMPANY!!!
Spread the word! Maybe something will change for the better.
On Mar 8, 2012, blueberry101 hamilton Canada wrote:
This is the second time I have spoken on phone with them to wrap my head around their plants. In asking if they sold to Canada I got he response that they have been selling to Canada before the guy on phone was born. I was concerned if the blueberry bushes were hardy enough compared to Saint Cloud and North Blue which are recommended for my area. Of coarse I got the answer yes! So i asked if it was possible to contact anyone who has had success on a large scale with his plants before I start my 4 acre venture. I just got talked over saying that he couldnt give me blue print? Each time I got I spoke he just got louder and kept on saying when are you coming down to visit which I can say is never now.
He also used the tactic of im going to be sold out by end of month which I found amusing.
I lived in South Jersey for 30 years and passed by Dimeo Farms many times. I now live in Virginia. I decided this year to start a small berry farm in my backyard. I bought some plants from a local nursery which were healthy and are doing well. I was on the internet and came across the Dimeo website. Their prices were 1/3 of what I paid here for younger, smaller plants. I placed an order for eight plants. They were delivered on time. I followed the directions regarding planting. They have been in the ground two months and are doing great. They are filled with buds and I am looking forward to this summer. I plan on buying more next year. This is a place that handles huge commercial orders, and small-time customers like me. I would not hesitate to recommend them - they know the business.
This may have, at one time, been a reputable, service oriented company, but it is not now. My wonderful blueberry bushes arrived in terrible shape 5 months late, in the middle of a snow storm in October in zone 2. The owner refused to talk to me, said all complaints had to be in writing, and was quite rude. I have read the reviews from others, and getting into another argument with this guy is useless. Just save yourself problems and buy your blueberries elsewhere. If you are tempted, read the reviews and notice the prevalence of negative ones in the past year.
This is another trusted company that I have a great deal of respect for. I’ve been ordering from this company for about the past 3 years. Lots of great options for my garden. Always a great selection. Shipping was great and fast.
Lots of other companies are more expensive but I think their shipping and handling costs were more than fair considering what you get. We ordered 45 plants to make a hedge row in our back garden. All of the plants were over 5’ foot tall and the leaves were green and large multi-branched plants with root systems that were larger than I had expected. Like my other suppliers, they added helpful planting instructions and gave us advice when we needed it. Once I called them on a Friday night at 5:30 and they said they were closing, but the owner stayed on the phone with me until almost 6:30 pm just to answer our questions.
This is another great mail order business that has earned my business. They too deserve high marks and hats off for delivering a product that we get to admire every day in our back yard. Out of all the plants we have purchased from them over the years, I would say that 100% have survived and are looking great.
A great source of plants for your garden. Always enjoy my experience. Well spoken customer service that has always taken the time with us. Would definitely buy from them again.
We bought 30 plants last year as a test to see how they would grow. Planted them on two different properties. Wow, what great plants, huge berries the first year. I've had so many friends who can't believe what great plants we bought. We are planning a two pick up run to the farm for more. I've had berriy plants for years but after learning how to prune them the correct way. My old plants produced huge berries. Don't buy from lumber stores or fake nurseries. these are great plants. Follow what the Dimeo's tell you and you'll be coming back for more. The neighbors kids will love them.
Note from the Garden Watchdog editors...
It is the policy of the Watchdog that customers cannot publish multiple reviews under different usernames in order to manipulate a company's rating. The rating of this comment was written by the same user who posted as "kosteld" on November 17, 2010 and updated on July 22, 2011. Therefore, these reviews have been changed from a positive to neutral rating so they will not affect the overall ratings given by customers.
Perfect A+++ internet experience with this company.
I ordered 25 plants and had them shipped to my girlfriend in Ohio. Their telephone ordering process was very easy. She received confirmation immediately before they shipped and called me the very next day to thank me for the plants. She said they were gorgeous and that she would order more from them in the Spring.
Even when we had questions, and called back again, they took the time to answer our questions quite easily. Friendly customer service by a young lady who was very plesant.
On Nov 10, 2011, bella_trix Montgomery County, PA (Zone 6b) wrote:
This company's customer service is horrible and they drastically overcharge on shipping. I don't expect my messages to them to ever be returned and, from the tone of the owner in other reviews, perhaps that is a better thing. I ordered 10 plants at $10 a piece and was told it would be $148 with shipping. This seem reasonable for potted plants/local delivery, so I sent in my order. When I ask about varieties and mentioned my desire for an heirloom instead of their standard three home-grower varieties, I was told to include the request with my check. I received bare-root plants whose root system looks very questionable, no heirloom variety and THE PAID $10.00 FOR THE SHIPPING FOR WHICH THEY CHARGED ME $48.00. I have not received a call back after leaving a message with my dissatisfaction. I planted the plants as they instructed, but I don't have much hope for them given other's experiences.
I never would have ordered from this company if I'd read even one of the owner's responses to the people who posted negative experiences. I feel like a fool for not checking here before ordering. I'd planned on buying directly from the farm and heard about them from a co-worker (who hadn't ordered, I'll let her know my experience), so it did not occur to me to check here first.
This company is awful. DO NOT ORDER FROM THEM. I suspect the owner will (again - look at the other posts) say I am not a real person, I'm a competitor, blah-blah-blah. Look at this garden site and the other; it is pretty easy to see that I am a real person. And look at the other negative reviews and how the owner responds; that says even more.
On Nov 9, 2011, tanaquil Hendersonville, NC wrote:
Posted on November 8, 2011, updated November 9, 2011
Posted on November 8, 2011, updated November 8, 2011
I too am a very unhappy customer of DiMeo Farms. I found them on the internet and they looked great with all the videos etc. I was very impressed with everything I saw on their site. I especially liked the following descriptions directly from the website:
3 Year-Old BIG Bearing Blueberry Plants ($10.00) NOW ON SALE (5 plant minimum) these are the beautiful blueberry plants that most home growers buy. They are perfect for home growers. The average homeowner usually buys 10 plants. Many order more. Yes, they will fruit this summer. Yes, we have over 32 varieties available, more than anyone else. Scroll DOWN BELOW for more details. We will automatically give you a nice variety mix! AVAILABLE FOR MAIL ORDERS or PICK-UP ORDERS.
Ask about our "DiMeo All Season Variety Pack" to harvest fresh blueberries all summer long. Our family farm will sell you 10 blueberry plants that will harvest early, mid, and late in the growing season, giving you fresh blueberries throughout the entire summer season. This way you will grow the below (3) popular varieties for 90 days of fresh blueberries all summer long.
I called them to order my plants on Oct 13/2011 and was told I had to send a check along with a statement of what I wanted. I was given a price of $148.56 for ten plants including shipping. I received my order on 10/26/2011 and was very upset that nothing was labeled, so I had no idea what I received! I called to complain about this and find out what I was sent.
The man who answered refused to discuss any complaint – after informing me that the call was being recorded. He said I had to send my complaint in writing in an email and they would respond within 24 hours.
The answer I got the next day was totally condescending (We are mostly wholesale and your order was small so we do not label such small orders)!!! WHAT TERRIBLE CUSTOMER SERVICE!!! They go out of the way to hype the "DiMeo All Season Variety Pack" that consists of 10 plants and then call that such a SMALL ORDER. I am now being completely ignored in my attempts to find out what varieties I was shipped.
PLEASE DO NOT DO BUSINESS WITH THESE PEOPLE – They do not care about you at all once they get your money. On top of that they attack anyone who complains about them in this or any other forum. Save yourself the frustration and just buy from a local nursery where you know the people and can get some real customer service. I know they will not miss you (or your SMALL ORDERS) but believe me you will not miss them either.
Below you can see every email that was sent between myself and DiMeo Farms. I have removed my address and phone number for privach reasons. It will be interesting to see the response to this public complaint.
NOTE: You have to read the emails from BOTTOM TO TOP.
I know this is a very busy time of the season for you and maybe my email request of Oct 28 got lost in the confusion.
Could you kindly check my order of 10/14/2011 and let me know what varieties, and number of each, of Blueberry bushes you sent me.
Thank you for your consideration in this matter.
From: Bob & Margaret Wright
Sent: Friday, October 28, 2011 5:53 PM
Subject: Re: Reply: to Robert Wright (order concerns)
Thank you for returning my email quickly. Since it is not your policy to label orders could you at least please review my order and tell me what three varieties you sent me so that I can identify them when they are ready next year. I should be able to tell which is which by the dates they are ready to pick.
From: DiMeo Blueberry Farms
To: Bob & Margaret Wright
Sent: Thursday, October 27, 2011 6:12 PM
Subject: Reply: to Robert Wright (order concerns)
Dear Mr. Wright,
We are sorry to hear that you are not pleased with the fact that we function mostly as wholesale operation and do not label the plants for small orders like yours. However, we will consider doing so in the future at your recommendation. Thank you. Stay well.
Sent via BlueBerry by DiMeo
From: Bob & Margaret Wright
Date: Thu, 27 Oct 2011 06:00:25 -0700 (PDT)
ReplyTo: Bob & Margaret Wright
My order was just delivered on 10/26/2011.
I called this morning but the person who answered refused to discuss any problems with me.
Here is the letter I inclosed with my check on 10/14/2011
Inclosed is a check (#4464) for $148.56 for a 10 plant order of your 3 yr old Extended Harvest Season Variety Pack to include 3 early season, 4 mid season and 3 late season plants.
I am upset that none of the plants were labeled.
How am I to determine if I got what I ordered?
How do I determine what varieties I received so I know what to order in the future?
I would like to plant the early season plants together, the mid season plants together and the late season together. How do I do that? It looks to me like I have to plant them without knowing, and wait till next season to tell the early from the mid season etc.
There was not even any invoice to tell me what I got.
This is the first time I have ever gotten anything from a nursery that was not marked.
I am also upset that when I called, the man who answered refused to discuss any problems with me. He said I had to send an email and I would be answered within 24 hours. In my opinion this is VERY POOR customer service. I can understand wanting things in writing but I can't understand the refusal to talk with a customer who has a complaint.
On November 8th, 2011, tanaquil added the following:
OOPS - somehow the address on my account is wrong - I am in HENDERSONVILLE, NC. SorryOn November 9th, 2011, tanaquil added the following:
I want to thank Dimeo Farms for all the great free advertising of our web site. The difference between their comments on us and our comments about them is that we have actually done business with them but they have never done business with us and have no idea of Handcrafted Jewelry quality. But it is nice that he mentioned us so many times. Why no "Google" us and come see for yourself what our jewelry is like.
By the way - yes they do state deep in the company policies that they must receive requests in writing for plants to be labeled - but how many people read all that "small print" - obviously I should have.
This just goes to show everyone how well this company accepts criticism. It didn't take them very long to answer this post but they refused to answer my polite requests for answers on what varieties they sent me. Notice that they have not addressed that complaint about them - they simply attacked me.
Forgot this one more thing. At no time, either on the phone before the sale, after the sale or in writing at any time did they tell me that requests for labeling must be in writing. On Nov 9, 2011, Dimeo Blueberry Farms responded with:
We also do not recommend Margaret & Bob Wright of [deleted] in Hendersonville, North Carolina. We do not recommend [deleted] as Robert Wright has not been honest in our dealings with him, as it states on our company policy, all customers must request varieties to be marked in advance of ordering if it’s a small order. He was told this but neglects to add this to “his side” of the attack story. [deleted]. Please do not do business with Robert Wright of [deleted] and call us first to discuss Mr. Wright’s character and his ways of doing business. We recommend that you buy from a local jeweler where you know the people and can get some better buys than buying from [deleted] on the Internet.
Editor’s Note: Our website policies prohibit member conduct that invades other members’ privacy, as well as actions that are harassing or intimidating. Accordingly, we have redacted the personally identifiable information originally included in this rebuttal."
On Oct 30, 2011, mrkrbrtsn79 Philadelphia, PA wrote:
I recently received by first order from this company. I had ordered back in the early summer, but they delayed shipping because of the hot weather. Of course, I can understand tht. Both my daughter and I were more than greatly impressed not only with the quality of their plant rootstock, but also with their packaging and easy to understand planting instructions. They all had exceptionally large healthy roots, thick green branches and were at least 4' tall. Impressive big plants for the price! I could never find anything local like this for $10 dollars -- a great buy!
The 10 plants were labeled and packaged very well. Each of them arrived indivually wrapped and each had just the right amount of moisture to sustain the plants during shipment. Even if we had to hold them for a brief storage they had enough to hold nicely. In addition, the owner even put in a hand written note thanking us for the business and one of the staff even followed up with a phone call, which we thought was such a nice touch. Besides the fact that they called us before the order was shipped just to let us know that we should be prepared.
My only mistake was not ordered more plants, because if I had known they would be this nice, I would have gotten more for my other daughter who now wants some for her family as well. We have them all planted and they look great. I think I'm going to take the family out to pick next summer and visit the country. I will have no problem ordering from this company in the future.
This supplier has my highest recommendation to all. Very impressed with product.
Posted on October 27, 2011, updated October 27, 2011
My husband and I found DiMeo Blueberry Farm on the internet while researching blueberries and looking for places to purchase 3-year old plants.
We watched the videos and looked at all the information on their website.... which led us to believe DiMeo was a big operation. So when my husband called to place our order, we were very surprised to be told they do not take credit card payments and therefore can not take orders by phone. We were told to write down what we wanted and mail the note with a check.
We did so and waited for our blueberry bushes to arrive. They did package and ship quickly and they did arrive in decent condition (though they were crammed into a small box and the shipping charge was high - we paid much more than the $12 it cost DiMeo to ship that box). I was surprised they did not have more root base, but I have not seen other 3 year old plants so do not have anything to compare them to..... they could have a normal root base for all I know. I have not purchased any plants from other venders so I have no idea how the quality compares to others.
My complaint comes from the fact that in our order, we specified one each of 10 different varieties (we sent a specific list with our check). The plants all came together in one box and were not marked. So I have no idea what varieties they shipped and which plants are which variety. There was nothing in the box or on the plants to indicate what varieties they shipped to us.
We purposely chose to order 10 different varieties to see which plants would grow and produce better in our area and which blueberries we preferred (taste). Our plan is to purchase more blueberry plants in the varieties that we like from these ten and possibly start our own U-Pick blueberry farm in the near future. So it was rather important that we know what variety each plant is. Now we have no way of knowing what varieties we have .... DiMeo did not even include a packing slip listing what they shipped.
I wonder..... does DiMeo even know what variety or varieties they shipped to us?!!!
My husband has attempted to contact DiMeo and sent an email explaining why we are not happy with our order.
I will update with any response we receive.
NOTE: I am a REAL customer of DiMeo Blueberry Farm and I have no affiliation or personal interest in Dave's Garden. As a matter of fact, I just came across Dave's Garden website today for the first time and I haven't even taken time to look at the website. I found Dave's Garden by searching for "DiMeo and Better Business Bureau". I became curious about their business rating after receiving our plants and being unhappy with the shipment..... I should have done this before placing our order!
On October 27th, 2011, lauras67 added the following:
Update to DiMeo Blueberry Farm
Yes, my name is [deleted] and I am the wife of [deleted] and WE are real customers. My a/k/a name is [deleted], which happens to be my maiden name. I'm so glad that you were able to obtain that information from my IP address and if you would like to check again....yes, I am writing this post from a different IP address, but we are the same Mr. & Mrs. [deleted]. It certainly doesn't bother me that you disclosed our names.... we have nothing to hide and we are honest people.
I never said that not accepting credit card payments was a problem, I simply stated that it seemed odd for a business of your size.
When my husband called to place our order for 10 plants, he asked about available varieties and was instructed to mail a list of varieties with our check. He was not told that a 10 plant order was too small to request different varieties.
I do know for a fact that my husband enclosed a note that specified one each of the following varieties and listed each of them. If you do not ship small orders of ten plants that way or if you had any question about what we were requesting, you could have given us a courtesy call to clarify things before filling our order and shipping. Treating all your customers with courtesy would go a long way.
As to taking our business elsewhere.... we certainly will. We've done enough research now to know that there are many highly rated companies out there that sell high quality plants and provide excellent customer service and are happy to help growers get started.
Best of luck to you in your business.
NOTE: A lesson learned ...... I will be checking with the Better Business Bureau in the future BEFORE dealing with any mail order companies I am not familiar with. Dave's Garden is not the only place you will find complaints against DiMeo Blueberry Farm.On Oct 27, 2011, Dimeo Blueberry Farms responded with:
OUR COMPANY RESPONSE TO ABOVE POSTER: This person is the wife of [deleted] who is actually a real customer, her full name is [deleted] a/k/a [deleted] according to her IP address. Mrs. [deleted], if you or your husband did not like the fact that we currently do not accept credit card payments then you should have not placed the order in the first place. FIRST: We just checked your order card and it simply states 10 plants and that’s exactly what we sent. You even admitted in your post that all were in good shape and quickly shipped. SECOND: We never send 10 different varieties for such a small order of just 10. Let it be known to everyone out there that if you want 10 different types with only a 10 order, then we are not the company to order from; and you will need to go to one of our competitors. I’m happy to give them the business, lots of them sure need it. THIRD: We will save both you and Mr. [deleted] some time and update you here on DG. We sent you the 10 plants. We don’t include invoices for such small orders. We don’t label for small orders unless requested to do so in writing in advance. Lastly, if you or any other future DG posters actually think that we are going to work with you after you trash us on the internet – it’s never, ever going to happen. We give Dave’s Garden posters 0% control and influence over our fair business decisions. Respectfully Mrs. [deleted], if you were really serious about starting a PYO business then you would get on plane and invest the $250 plane ticket to fly out here and learn A to Z from the best; instead of playing a guessing game with a few mail order plants.
Editor’s Note: Our website policies prohibit member conduct that invades other members’ privacy, as well as actions that are harassing or intimidating. Accordingly, we have redacted the personally identifiable information originally included in this rebuttal."
I was. Buyer beware.
On Oct 24, 2011, Dimeo Blueberry Farms responded with:
OUR COMPANY RESPONSE TO ABOVE POSTER: Mr. Bevans is actually a real customer. The plant leaves are falling off because the plants are going dormant for the winter. Common sense. If he cut the plants back properly and followed the instructions, the plants would be just fine. Mr. Bevans called our company and was calm, but he then started to make direct Dave’s Garden threats. The very second he childishly threatened to post here on Dave’s Garden, I did cut him off and said for him to not waste my time with his threats, but to go ahead and post. BOTTOM LINE: What Mr. Bevans and other past, present and future posters will eventually realize is that we will NEVER, ever reward posters like him with any kind of replacement plants just because they threaten to post bad comments on Dave’s Garden. We do what’s right and what’s fair…not because we have to, but because we always want to do the right thing. Rewarding or giving in to posters like Mr. Bevans who think they can use the “Dave’s Garden threat” as a weapon is something that will never, ever happen on my watch. The inflated and unfair words of Mr. Bevans and others, intended to be “online weapons” of financial destruction are almost instantly trumped by years of repeat customers and constant referrals from across the US and around the world. "
On Oct 20, 2011, eastennessee Dandridge, TN wrote:
I just received my blueberry plant order from Dimeo yesterday, and as their planting suggestion paper stated, I planted them all this morning. I purchased 100 of their $1.95 sale plants. I have to say that I was not at all satisfied with at least 50% of what I received. After speaking with Mr. Dimeo on the phone before placing my order, I was expecting a lot more than I received. If your believe Dimeo you would think that the plants would at least have some roots. There were 25 plants that only had a callus ends with no roots; 25 more that had some roots, but consisted of an 8 inch twig. The other 50 I would classify as barely acceptable. When I spoke to Dimeo, he described the plants as rooted, 18" to 22" tall, super hardy varieties. I wish they were. I can only hope that my blueberry plants have as much atitude as Mr. Dimeo, in which case they will probably take over my garden and kill the rest of my plants. Needless to say, this will be the last time I purchase from this company.
On Oct 20, 2011, Dimeo Blueberry Farms responded with:
OUR COMPANY RESPONSE TO ABOVE POSTER: All the plants we sent out have nice root systems. The same exact plants we sell are the same plants that we use ourselves to pot up for retail, or to put directly in the field. You should take a ride up in the month of November and see the new fields we are planting with the same exact plants that we sold you. As for the attitude comment, I actually thought that was kind of funny -- thanks for the laugh."
On Oct 14, 2011, betterberries Los Angeles, CA wrote:
Posted on October 11, 2011, updated October 14, 2011
Well after reading everyones experience on here i am kind of left with the thought that i am not going to be purchasing plants from this place anytime soon! I see on his site that he has over 32 varieties of blueberries and barely any of them are listed... why is that?
On October 14th, 2011, betterberries added the following:
I have no clue where you are going with all this competitor trying to tarnish your name stuff. All I was saying was that i was trying to get feedback on what kind of plants you were selling and I was looking to DG for feedback. All i was questioning about your company was why it claims to have all these varieties and none of them are shown or listed on your site. I was hoping i could find some Stars, Rebels, and Jewels on your site but it seems to me that you don't carry them. I had my girlfriend call to question what varieties were available and she said whoever answered the phone whether it was the owner or a worker was very rude with her. Im sure it was just a misunderstanding and I am going to try and get this all sorted out this week because i am eagerly trying to get some plantsOn Oct 14, 2011, Dimeo Blueberry Farms responded with:
OUR COMPANY RESPONSE TO ABOVE POSTER: First, the majority of hater "experiences" on this Dave's Garden website are totally fabricated in a pathetic attempt to try to sway some of the plant business toward our compeitors who had lots of the business all to themselves until we stepped into the online scene and impacted their business -- it's a fact. If you don't want to buy plants from us, that's fine... go buy from one of our so-called competitors who can't even come close to comparing to the 4 generations of experience that we have in this speciality plant industry. Of course most people already know this, as do our repeat customers. I guarantee that you will be buying from us in the future after you see what our competitors actually send or sell you. Second, as to our current varieties, it's totally NOT TRUE that "barely any of them are listed" on our website as the majority of them are listed on the PRODUCTS section of our website. Of course always subject to change, which is why everyone should always check our website for frequent updates. Thank you."
On Oct 13, 2011, 300_lb_Tomato Fair Lawn, NJ wrote:
Posted on May 29, 2011, updated October 13, 2011
Posted on March 6, 2011, updated May 29, 2011
Posted on February 26, 2011, updated March 6, 2011
Many years ago, I had established up to six berry plants in my parent's tiny (20 ft x 20 ft) urban backyard garden in Union City, NJ. However, 3 years ago, the neighbor built a new five story concrete condo right up to the property line and during construction ripped out all of my berry plants. All those years of work lost.
In the past, for my tiny urban garden, I had purchased berry plants from several different local nurseries (not mail order). Although those plants looked healthy with lots of flowers on purchase, the plants did have canker and witches broom on some stems, and it appeared that some stems had been pruned by the nursery to remove this. Although when planted they had great yields, just about each year one of the six plants would die from these diseases and I would have to replace it with a new plant.
Last year I purchased my first home in suburban Fair Lawn, NJ. with my fiancée. We have a much larger plot of land for growing and recognize that there is no greater waste of space than the ubiquitous lawn. We desire to return the 65 foot by 100 foot property into as much of a small farm as is possible. Our first season (2010), we successfully established 300 strawberry plants and 5 peach trees as well as a large 7 ft by 40 ft vegetable garden.
This year Blueberries!
This time, wanting to get a much larger number of plants and finally disease free, I did much online searching for the perfect source.
I came upon the extensive impressive YouTube videos and DiMeo website. I was so excited to learn that they were in New Jersey and only 110 miles away. 110 miles is just a short hop down the block when you are in quest of the perfect berry plants!
I was impressed by how robust the plants were in the videos and most importantly these plants were being grown by real farmers who had been in business for over one hundred years. And the price of $10 for three year old 3 gallon potted plants dug from the soil of their farm (not grown in a lab) was unheard of. And according to the videos they also sold fully mature 10 year old 6 foot high plants! Ya can't get that from your local nursery.
I immediately sent an e-mail to them and quickly got a response. Because the family has big blueberry growing operations in New Jersey, I was so surprised that they would be willing to sell to a small home gardener like me. I had indicated in my initial e-mail that I was only interested in about 15-20 plants. After several question and prompt answer e-mail exchanges I called them to arrange for pickup.
Last Saturday morning my fiancée and I made the road trip down to the farm. It was a part of New Jersey we had never been to...the heart of blueberry country. We had never seen a real blueberry farm before and although it was February and all the plants were dormant, it was amazing to see berry plants as far as the eye can see. By seeing this farm in person, I learned how big established plants should get, how far apart they are spaced, how the drainage works and how they are irrigated for a commercial farm operation. I will use this as a guide for my home farm operation.
At the entrance to the farm, thousands of three year old plants were potted and ready for sale. The fully mature 10 year old plants were also on display. The grandson, Anthony came out to greet us, and allowed us to pick and choose any of the plants we wanted. Among countless other varieties, they had the varieties Duke (early season) and Elliot (late season). Perfect.
I examined the fully dormant three year old plants. They were large and healthy, with strong wood stem development, with most branches much larger than the thickness of a pencil. Dormant maximum stem heights ranged from 1 1/2 feet to 4 feet high. I looked for any evidence of the much dreaded canker on the branches or fungus or any other evidence of sickly branches that may have been pruned away for concealment. I saw none. In fact not a single plant had any pruning cuts. Each and every branch had a plethora of large healthy buds waiting to burst out of dormancy. These plants were clearly very healthy and healthy throughout their three year growing period from the start. I decided to pick up 26 plants (13 Duke and 13 Elliot).
Anthony (the grandson) was a cordial person readily answering my questions about the best way to orient the rows of plants, how to stagger the varieties in the rows and the soil requirements. He provided us with a flyer and detailed growing instructions. And he helped us load up the truck!
If you live anywhere in the region, I strongly urge you to visit this farm and nursery and see for yourself. The berry plants now await planting on our property. Because of my job work schedule, it may be many weeks before I will be able to get them in the ground. I hope they will not undergo too much shock when I finally do get them in, because by that time, they will certainly no longer be in dormancy. As the season progresses, I will update the progress on this site. If the yields are high and the health continues I will certainly be back to this farm for more berry plants. Next season (2012) perhaps I'll take out those useless ornamental hedges bordering my property with the neighbor and try planting 30 or so of those large healthy beautiful fully mature 6 foot high 10 year old plants from DiMeo.
On March 6th, 2011, 300_lb_Tomato added the following:
Yesterday I began preparing my garden for the new berry plants as per DiMeo's instructions. My soil did need to be amended just a little bit. Luckly, the detailed planting instructions that DiMeo gave me during my plant pick-up at their farm gave me precise easy instructions on how I can quickly amend it to the perfect range preferred by the plants. This was so much easier than I thought it would be. Thanks DBF!
Next is to get the plants in the ground. They are still looking great. We had a couple of days of warm weather here in New Jersey, and the plant buds are getting ready to burst! I look foward to my next visit to DiMeo's as it was indeed a great experience. They are good people.
All my questions have been answered and the farm staff has been very nice and always helpful. I will recommend this family-run farm to anyone who wants some nice berry plants for their backyard. On May 29th, 2011, 300_lb_Tomato added the following:
I finally got my blueberry bushes in the ground today!
Because of my teaching work schedule, I could not do it sooner. Since purchasing the 13 Duke and 13 Elliot bushes in February, the plants have come out of dormancy
and have already grown 1' in the pots! They are completely free of insect pests too.
These plants are clearly healthy, robust, now almost 5' foot plants. They have flowered, beautiful white wedding-bell type flowers and are now loaded full of big berries! When I say BIG BLUEBERRIES, I mean REALLY BIG berries. The plants have suffered absolutely no transplanting shock despite my planting on a hot 85 F sunny day.
I have never seen such healthy plants transplant so well. Okay, Dimeo's, you now have friendly berry production competition coming from Northern New Jersey, and its coming from 300_lb_Tomato!
Always a pleasure doing business with a family business like yours. Know that you are still being highly recommended to my co-workers and friends.
Good luck with this year's 2011 berry season!
On October 13th, 2011, 300_lb_Tomato added the following:
I'm very happy. What a great growing season! What incredible yields! What nice huge berries! ...Fall is upon us, leaves are starting to turn, nights are getting cold, and I am just reminiscing about my first season of growing berries from the plants I bought at this farm.
I know you are supposed to remove berries from plants in your first year of planting, so that the energy of the plant goes into root and plant growth to help the plants become established...
...But I just couldn't.
The plants were so healthy, large and robust when I purchased them, and they transplanted so well, that I made the decision that I just had to have berries my first year! Even though the farmer said it wasn't the best idea.
And yes, I had countless loads of enormous 3/4 inch diameter super sweet berries.
The plants became established so quickly and the growth was unfazed by the large yields. I can't believe the plants could have grown so much in just one season.
The trunk, and yes I use the word "trunk", on each plant had grown to larger than an inch in size at the base.
All plants are robust and upright taller than 5' feet tall, with many new larger-than-pencil-thick wood branches, which next spring are destined to produce a plethora of white flowers.
And that was just the first season. I can't wait till next year.
I definitely am going to make the pilgrimage back to this farm again next spring. They have always been helpful and answered my many questions when I needed them most.
This time going to try out blackberries and maybe some cranberries!
On Oct 13, 2011, Dimeo Blueberry Farms responded with:
Posted on October 15, 2010, updated October 10, 2011
Posted on June 5, 2010, updated October 15, 2010
HE THREATENED TO SUE ME WHEN I SAID I WOULD LEAVE A NEGATIVE COMMENT
In my opinion, this is the worst customer service I have ever experienced. I purchased 14 bushes from him via check (I have canceled check as proof, also proving that I‘m not another blueberry farmer trying to make him look bad like he claims). He does not take credit cards, so unfortunately I had no recourse through the credit card company. He told me in his email that he will send me "the nice ones". When I got them, which is just as described by a couple of reviewer's on Daves Garden, they were severely pruned (I called them blueberry sticks to my friends) and in a tiny dirtless rootball in a plastic bag with a gel like substance. They were all planted within the next day to third day of receiving using the directions accompanying the bushes. Two were for me, the rest were gifts for 6 friends (2 each). When I received them, the bushes were marked either B or D, indicating which variety they were (you need two different varieties for cross pollination). One of the varieties was much punier and unhealthier looking than the other. Of the punier looking variety, 6 of 7 of them have died in the approximate month since I got them. All 7 of the other variety are small but alive. Both varieties were planted near each other in every instance (for cross pollination) and used the same exact dirt mixture and the same planting method (I helped in 5 of them because they were gifts and showed the other two how to do it and they did the same thing). So it wasn’t the planting method, soil, watering, or location that caused them to fail, or the other variety should have died too. The one of the puny variety that did live was the one that was actually planted 3 days later, go figure.
I said I understand that is his policy, but in this case that there was nearly all of 1 variety died, I thought I should call. He reiterated his policy. I said Ok, well I called to give you the opportunity to provide customer service before I post a negative review. He immediately asked for my name and phone number, when I asked why he said it was to look up my file. The he said he was recording the conversation and stated his and my name and date and time of call. Then he said that I “threatened” him and that he would take legal action against me. When I asked what was the threat, he kept talking over me. He never would say what my threat was, but I repeated that my “threat” was to post my negative experience on line. He then threatened to call me every day and to sue me and said he doesn’t care if it costs $3500 and it gets dismissed he will do it. At this point I hadn’t even posted anything, what can he sue me for? He wouldn’t answer that either, but maintained he would and it wasn‘t the last I had heard from him. He said when someone threatens him he takes immediate and aggressive action. I felt like I was being intimidated and coerced to not post my truthful experience by being threatened with the cost and expense of a lawsuit that he didn’t even care if he won. In my opinion, if someone is that ready to record a conversation, states the parties, time, and date beforehand and uses words like that, then this is not the first time he has ever tried this. In fact I googled him and found a LOT of interesting information him and his PR company and reputation in Philadelphia (I recommend you do too if you are considering buying from him). And in his response post on daves garden, he also mentions legal action against those customers’ complaints. I’ve never been threatened with a lawsuit for just SAYING I was going to leave a negative post. I noticed another reviewer on google said he threatened to sue him too. BTW, if you are another customer and he is suing you, please contact me and I will be happy to give a depo.
But since I have proof of the dead bushes (photos and the bushes themselves), his website, his paperwork that came with the bushes, canceled check, and 6 witnesses (the others who received the bushes) and I know that truth is an absolute defense against libel, I am comfortable posting.
On October 15th, 2010, amymsoh added the following:
Two more of the plants have died, so out of the 14 I bought, only 4 survived. One of those still alive is one I kept (12 of them were gifts) and is barely any larger than when I got it, about 14" in height now and it was about 12" when I got it. I can share photos with anybody that wants them to prove they had never been decent sized in the first place. I ended up buying bushes from Lowe's to replace the ones that died for those who I had gotten them for gifts, and those are all doing much better than the Dimeo farms. I also can tell you that the Garden Watchdog people have told me that the owner has been caught posting fake positive reviews in the past, which were neutralized. They catch them by looking at the IP addresses, so he has clearly caught on to this and posted them from other addresses. If you want to do someone that posts their own fake reviews, sends poor product, does not accept accountability, and then threatens to sue you if you complain, then this is your guy. On October 10th, 2011, amymsoh added the following:
Still can't believe anybody buys from this guy. I am guessing it was because they couldn't find the reviews before they bought. With other vendors with good reviews, I don't see why anyone would bother. You might be one of the lucky ones to have an okay experience, but why gamble? I have tried numerous times to review him on Google Places but he keeps deleting his account and opening another one. The four plants that survived are all still alive, but no flowers or berries this year on any of them. Still very spindly looking compared to the replacement Lowe's bushes which did great. I bought two organic raspberry bushes last November from Backyard Berry in Indiana and what a great experience. The owner was so helpful and the bushes were large and hardy. A much much bigger box for just two of those bushes than the 14 I got from Dimeo. Those have fruited for the last couple months and are delish. I would definitely buy from them again. BTW, his threat that I hadn't heard the last of him and he would sue me was completely empty. I have not heard word one from him in the 18 months since I posted my review.
On Sep 26, 2011, jnmclark WESTTOWN United States wrote:
I live in Westtown, Pa and purchased 20 blueberry plants from Dimeo Blueberry Farm. The plants were healthy and taller than what I have found from local garden centers. I was running late to pick up the blueberry plants and still was accomodated by the farm to pick up late on a Saturday afternoon. Thanks for great plant and I will let you know how they do after next spring.
OUR COMPANY RESPONSE TO ABOVE POSTER: This “valleyfarmer” poster is just another accomplice poster that has been skillfully recruited to publicly support the fake “hater posters” who not only post fabricated horror stories about our farm-nursery, but often go totally off track and maliciously launch personal attacks or other non-related political attacks that have nothing to do with the higher quality of our well-known plants and products. The ONLY FACT in “valleyfarmers” above post is that as of today’s date our company does have an “F” BBB rating. The reason for this is quite simple. We had a “B+” BBB rating until just a about a month ago when a BBB membership rep called us and she stated that basically unless our family owned company paid a $500 fee to BBB and became a “BBB Accredited Member” that they were going to reduce our BBB rating down to a C. Of course, this did not go over well with us and we respectfully advised them to save everyone some time and just immediately give us an “F” rating and to not contact us anymore, because we were NOT going to pay a yearly fee to the BBB just to keep our rating up. Furthermore, we will not have the BBB advising us how to properly run our long-time family business. Nor do we need the BBB in order to be remain successful. In addition they even clarified on our BBB listing that the “business indicated that it will not work with BBB” and thus the current rating. However, for Dave’s Garden posters like “valleyfarmer” to try and maliciously make people think that our current BBB rating is a direct result of only issues with customers, is a total and complete deception and effort to mislead. If any customer has an issue they can deal with us directly in a fair and honest manner. We will always do what’s right and what’s fair and don’t need pay-to-play BBB advising us. Our family owned business does not see the value when it comes to the BBB, as there are so many other productive things a company can do to establish and retain trust with long-time customers. In our opinion, the BBB has outlived their usefulness. Even a top global brand like Google has an “unsatisfactory” rating with the BBB because they won’t pay-to-play and neither will our company.
Lastly, if the Dave’s Garden poster “valleyfarmer” was in fact a real farmer and was actually from “King of Prussia, PA” as his Dave’s Garden profile currently states (where there are no farms by the way – only malls, offices and commercial areas) then he could have VERY EASILY gotten in his car and taken the only 1 hour ride out here to the farm to PERSONALLY TOUR OUR OPERATION to see for himself that our plants are much bigger and higher quality than any others. Once again, these childish personal attacks or malicious hidden agendas of “hater posters” mean nothing…but the higher quality of our plants and products means everything! Come and see the difference for yourself and you will see who is actually telling the truth here on Dave’s Garden.
On Sep 8, 2011, BerryGoodness Stone Harbor, NJ wrote:
I purchased 25 plants from this wonderful family farm about a year ago. They turned out to be a great investment. We planted them along a fence in my backyard. I expected the plants to be only about 2’ feet tall, but when they arrived they were over 4’ feet tall. Several were actually a bit taller than 4’ feet. They were packed very well and arrived in great condition. They grew a whole 18” the first growing season. All 25 are still healthy. I encourage others to purchase plants from this farm. From the moment I contacted them they were nothing but friendly and helpful in every way.
I have a large family and we all love berries. Now we have them in our own backyard. The kids love to watch them grow. From our experience with them I would recommend them since they provide "good old customer service" that is hard to find today and a GREAT VALUE in plants that are not only cheap, but high quality as well. When a company has a great product like this that is at a higher standard than what you normally can find, I think we should write and let others know about it.
I'm writing to let others know that I'm impressed with not only these plants and the "good old customer service" but the result of the 25 plant investment we made. When dealing with this farm, I would be confident that you made the right choice. I know we did.
Anthony was rude everytime I talked to him. I ordered 8 plants in mid-May and was told they'd ship when my check was received. They cashed my check on May 15th, and as of September 6th I still have not received the plants. I was told they would produce fruit for me this year. I left 4 messages requesting the status of my order. I was told in August that they only ship in the fall. That is basic information I should have been told when I placed the order. I would have found an alternative locally. I DO NOT recommend doing business with them. They don't care about their customers. They hide behind a 'company policy' of all sales are final. Since when do customers have no rights? Dimeo Farms is a disgrace.
On Sep 6, 2011, Dimeo Blueberry Farms responded with:
We kindly advised you of the status of your order, but instead you continued to call 4 times to have us repeat ourselves again and again which was not necessary. We do care about our customers, and we don't hide behind a company policy, but yes our sales are final and that's a public fact. Common sense should also tell you that we did not ship the plants once the weather got hot because the plants would not ship well or transplant well, thus we held the order for a suitable shipping time; in the best interest of the customer as well as the plants. Thank you."
MY EXPERIENCE WITH THIS COMPANY WAS EXCELLENT. THANK YOU.
I was looking for berry plants and mentioned it to a friend who in turn recommened that I check out this family farm in South Jersey. So I came online and took at look at the website... loved it. Then looked up the farm and came here to this website. After reading many of the positve experiences, I decided to take a ride down yesterday to pick up the plants. It was almost a 3 hour drive with traffic, but turned out to be well worth the drive down.
It was my first first time buying berry plants for my yard so I wanted some advice. When I arrived, I was greeted by a young lady who's name was Amber. She was very presonable and knowledgeable. She showed us their selection of unique berry plants, which was impressive and exquisite to say the least.
We ended up getting 10 blueberry plants, 2 raspberry plants and a new berry plant called Aronia that is super high in antioxidants. All of the plants were in big 3 gallon pots, multi-branched with dark green nice leaves, and I would say they were at least 4' tall. For $10 bucks each.. I think that's a hell of a great deal. The plants are healthy and strong enough to be planted in the ground this fall.
After being there myself yesterday, I can honestly say ... do not hesitate to buy from this nursery. Yes, I was impressed and it was well worth the drive down. I will now HIGHLY RECOMMEND them to anyone who is wanting beautiful berry plants at a fair price.
Posted on March 15, 2011, updated August 13, 2011
Posted on March 15, 2011, updated March 15, 2011
I read this forum each day and find it quite amusing and a wealth of knowledge. As a moderator on another complaints and review board unrelated to gardening, I know shills when I see them, I know an owner that will go to any lengths (even if shady) to justify their actions and pump up their ratings. Mr. Dimeo has done just that but what he fails to realize is that each time he responds or has one of his shills do so, it just places him at the top of the search engines and brings this particular forum to light.
With most companies that have a less than stellar reputation, the owner has made many accusations that he's unable to prove, he's recruited numerous posters to falsely post, and has done so himself and been caught. This is quite the common ploy of these types of businesses that feel the need to boost their ratings because they have to. It doesn't work though and the average person can spot a desperate person a mile away. Making threats against the posters with legal action is one ploy, another is stating he has their IPs. That's impossible to obtain from a site such as this. This particular business seems to be going in the direction of Growquest in the way the owner responds and threatens. If you follow the forum, you'll soon realize what has happened to Growquest and it's many other names. It's failed.
To any of the posters that have and continually post a follow-up immediately after a negative is posted, it doesn't boost the rating. It simply makes it more obvious that the poster is an accomplice. My advice is that the buyer beware, play close attention to the demeanor of the owner's posts, and the overall reviews. You'll have your answer contained within all reasonable doubt.
On March 15th, 2011, chunx added the following:
Thank you, Mr. Dimeo for just proving my point and verifying everything I stated. I couldn't have personally handed you a shovel to bury yourself any deeper. On August 13th, 2011, chunx added the following:
Well Mr. Dimeo, I see you're still quite busy planting shills to boost your ratings and some of them got caught again. I also challenge you to hold me accountable for anything I've posted and sue me. Possibly it will turn out like your other well publicized lawsuit which you lost. It's really not wise to threaten people especially when it can be proven that your positive ratings are mostly false.
Care to take this person on (me) whom is not afraid of you and would be able to expose you for the fraud which you are? I'll be waiting but I won't be holding my breath. On Aug 13, 2011, Dimeo Blueberry Farms responded with:
OUR FARM RESPONSE TO ABOVE POSTER: We do in fact already have a stellar reputation proven by the many years of repeat business, almost constant referrals and countless satisfied customers (list available upon request). This poster “chunx” has made TOTALLY FALSE accusations that he is unable to prove. BOTTOM LINE: Our DG haters can’t stand when our REAL customers give us any kind of praise. It really “strikes a nerve” with them for some strange reason - just as it did with poster “chunx.” We don’t have to “pump up or boost our ratings” on Dave’s Garden, of all places. Our REAL customers know the quality of our plants. OUR ADVICE: If anyone doubts, then just make an appointment now and physically come to visit our farm-nursery to see for yourself. As many will tell you “Don’t believe the “childish haters” and “DBF competitors in disguise” here on Dave’s Garden.” What they fail to realize is that everyone can see how hard they try to constantly trash us here on DG. The truth always comes to light and we shall uncover (of course not all) but many of you and hold you fully accountable for all this libel you are posting."
THIS IS NOT A FAMILY FARM! it is only run by Anthony DiMeo III, who is using his deceased grandfather in the logo design to make it look like it was the same farm as his grandfather had, as well as posting video of other farms to make it look like his own! Even as a friend of the family, I know his grandfather is probably rolling over in his grave knowing about all the harassment and abuse he causes his family and customers, giving the rest of the family a BAD NAME since he is calling it a "family farm". I noticed on here that he even signs something as "M. DiMeo"! Like I said, as a friend of the family, the only M. DiMeo I know is Mildred DiMeo (the grandmother) and the poor woman has Alzheimer's and is incapable of even using the Internet or a computer for that matter! He farms on land that isn't even in his name and REFUSES to leave or even pay rent for the farm and living!! No wonder he acts like he's a rich snob that doesn't have the time of day for anyone (multiple opinions). All in all, this matter is under close investigation.
My husband and I have owned a Nursery Business for Over twenty years...Our name is NorthStar Nursery located in Moriches,Long Island,NY. We set up an appointment with Anthony of Dimeo Farms on our way home from a trade show last week. It was such a pleasure to speak and deal with Anthony. He was very knowledgeable and patient.
Once you go and meet him, you will see how professional he can be.... The blueberry bushes were healthy and a good size for the price. We have no complaints at all and hope to do more business with Dimeo Farms in the future.
Rick and Colleen
On Aug 8, 2011, asa3rodriguez Paulsboro, NJ wrote:
Our experience was great! From the initial making of the appointment, Anthony DiMeo III was very helpful. He explained the different variety of the plants they have and what to expect when we arrived.
Once we arrived at our appointment, we were amazed at the actual size of the plants. You are getting a "bush" and not a branch/root from Gurney's or 4 Seasons. He was hospitable enought to allow my children to pick raspberries while i chose the plants that I wanted. He also explained to choose the ones that branch out more rather than the tallest.
Our overall experience was great and we gladly recommend them to anyone.
On Aug 8, 2011, Pitcom Avondale, PA (Zone 6b) wrote:
Posted on August 8, 2011, updated August 8, 2011
Posted on May 10, 2011, updated August 8, 2011
Posted on April 16, 2011, updated May 10, 2011
I found Dimeo Farms after searching on the net, and like many of you watched their you tube videos. I ordered, and sent my check in the beginning of March with the understanding that my plants would ship at the end of the same month. The day i called, i spoke to a gentleman and he took at least 5 minutes of his time to talk to me about the plants. I ordered 13 blueberry bushes, 4 duke, 4 blue crop, 2 chandler, and 3 assorted heirloom varieties.
I called at the end of March since i had not heard anything from Dimeo fruit farms. They let me know that they received my check, and would be shipping very soon. We had some colder than usual weather the first week of April in the mid-atlantic so I was ok with them shipping a week or two later than expected. I received a phone call from them on Friday, April 8th letting me know they would be shipping my plants on the following Monday or Tuesday. I received them the following Thursday. I am not sure what more you could ask for, the company provided me with good communication.
The plants that came in were exactly what i expected. Think of the blueberries you see for sale at a place like Home Depot, that you regularly see for sale for $15. The ones from Dimeo were slightly taller, much greener, and most had a thicker stem. The Duke and Chandler varieties were the largest bushes (about 30-34" tall), with the thickest stem and branches compared to all the other varieties. The assorted heirlooms were the smallest (around 26"), and had a couple small sections of woody branches, which i will prune off after they have been in ground a bit. The rest of the bushes were 100% green and looked very healthy. I have heavy clay soil here in PA, so i amended my soil before hand, and planted with a mixture of 50% sphagnum peat and 50% organic soil. i then layered the top of my soil with a 3" mixture of pine needles, canadian peat moss, pine bark and organic soil. I am really looking forward to watching these guys grow.
Shipping is fairly costly, so if you live close, i would recommend picking the plants up to save yourself some money. Shipping comes out to roughly $4.00 per plant. The plants came with about a fist size of roots covered in some gel and wrapped in plastic. In comparison i just had 16 plants (including fig trees) shipped to me from another highly rated dave's garden farm, and the shipping only cost me $33.50, These plants were also shipped in 1/2 gallon containers.
I was not sure what to expect after reading all of the reviews here, but i was very satisfied with my experience here. I have tried to be thorough in my review to help any fellow gardeners who were on the fence concerning Dimeo fruit farms. I would most definitely order from Dimeo again, and was happy with my order.
On May 10th, 2011, Pitcom changed the rating from positive to neutral and added the following:
These plants have not taken to the uprooting and shipping at all. Most of the plants look like barren sticks. It is now almost mid-may and all of my non-Dimeo blueberry bushes are showcasing beautiful foliage, where as the largest leaf on the Dimeo plants are no larger than a dime. ALL of the leaf buds that were on the plants that i received turned brown, and there has been no leaf growth. the two Chandler's i got look like they will all but die, they do not have 1 leaf anywhere on them. The 3 heirloom plants i got, also have about 3 leaves each on them. Four of the plants t, went to a friend, who added these to his existing blueberry garden. They as well look like sticks with 6 leaves being the most on any 1 plant. I just bought beautiful 4 foot bushes from Happy Valley in NJ, for 15$ and next to the Dimeo plants they look like filet compared to chopped liver. My soil sports a ph of 4.7 and my pre-existing early season blueberry bushes have wonderful foliage and berries on them. In all fairness I am going to leave my review as Neutral and give the plants a full growing season to see how the turn out. Two of the plants had 4-6 flowers on them, which i pulled off in hopes to encourage root growth. I will cross my fingers and hope for the best.On August 8th, 2011, Pitcom changed the rating from neutral to negative and added the following:
These turned out to be a horrible investment. Of the 13 blueberry bushes we planted, 3 actually look like they may be worth keeping. Many of the tops of the twigs turned black with rot, and the leaves have all remained very small with no new growth. However, all of these twigs are being replaced this fall. For anyone considering spending money at Dimeo, do yourself a favor and go elsewhere. The videos, and hype about "premium" blueberry bushes, that Dimeo portrays in his videos is a complete and total scam. I tried to be positive with my reviews, especially in my first comment stating i was happy with the process. However, I would sooner tape a picture of a blueberry bush to a stick and plant that in my garden than one of these "not so premium" sticks that Dimeo sends out. Buyer beware, that is all i can say.
And by the way, I've seen 2 foot of growth from some of the other bushes I've purchased from other highly rated vendors here. and the bushes i purchased from HV. I'm so glad I did not place my entire blueberry purchase with Dimeo Farms. On August 8th, 2011, Pitcom added the following:
Here are pictures of the premium bushes i received from Dimeo.
Posted on May 11, 2011, updated August 8, 2011
I finally found the courage to send this review that I wrote last fall.
October 2010: Let me just say, I have no reason to write this other than to warn others what they may be in for when dealing with DiMeo Blueberry Farms, specifically the owner himself Anthony DiMeo. I have never met him and first heard of him when I searched online to purchase some blueberry bushes for my backyard – I am a mother of 4 kids and we love blueberries.
I sent an e-mail order to DiMeo Blueberry Farms in Sept 2010 for blueberry bushes and sent my check which was promptly cashed. Excited to begin planting, after 1 ½ weeks, I sent an e-mail asking when my plants would arrive. No answer. Two days later I decided to call to ask the same question. The man on the phone said, “I have 300 orders to go through, since we don’t do anything by computer, wait while I go through them.” Having no idea how long this would take, I asked if he would call me back, he said ‘No – just wait.” Several times when I tried to speak, he rudely cut me off with “Do you want me to help you or not!?” His tone was condescending and hostile so I asked if there was anyone else there I could speak with that could help me. He said, “I’m Anthony DiMeo the owner and I will NOT let you speak to anyone else!” He insisted I had an “issue”, and I was taking it out on him. Issue? Really? All I wanted to know was when my plants were being shipped. He then began quoting the number of minutes he had been on the phone with me (apparently this was taking too long for him.) Never once did I raise my voice to him – quite the opposite, I was fairly quiet, trying to wrap my mind around why he would be treating me so horribly.
Completely stunned that he was indeed the owner and could actually be THIS rude to customers, I became practically speechless. But when I tried to speak, he interrupted (never did listen to me) and insisted he was “trying to help me.” THREE separate times he reminded me how many minutes he had been on the phone with me. He also said the call was being recorded. Not sure why that mattered but it will be proof of the despicable manners of Mr. DiMeo. At this point, I was BEYOND SORRY I had even placed this order, and the only thing I could do think to do was to quietly ask for a refund.
He then began to quote his cancellation policy – no refund, period. (I now understand their “old-fashioned” way of doing business is actually that once they get your money, you’re at their mercy) Unbelievable. I sit here in disbelief that this farm could possibly still be in business after what I was put through on the phone. Finally, he said he would end the phone call since I didn’t want help. Well actually, I did want help, but I had endured quite enough of his verbal abuse and humiliation – all I wanted was to speak to someone who was kind and wouldn’t shout at me. I kept thinking of “Amanda”, who answered my initial e-mail – certainly she would be able to answer my question. But he would not have it. So, he hung up. All this in just about 5-6 minutes (oh believe me I know, he didn’t let me forget how many minutes of his day I was wasting!) Yes, in just 5 short minutes, Mr. DiMeo took me from an excited customer to one who would write this scathing review.
I went back and read the charming story of how the DiMeo farm was started years ago by a penniless hardworking man. This was part of the reason I chose to order from them – and also it’s proximity to my home. I can only assume this entrepreneur had a good reputation and a good name - Sad that this 4th generation “heir” will completely ruin it.
I truly regret ordering from them, and no matter what these plants look like, I’ll never do it again. I would gladly pay more to do business with a company that has some sense of common decency and respect for customers.
This one, clearly, does not.
Follow up May 2011: My plants did arrive a day after I called looking green and fine, but I noticed shipping was a mere $11 (they charged me $38 for s/h). I was disappointed that for my s/h charge, they didn't even label the plants.
On August 8th, 2011, sjr10 added the following:
Of the 10 plants I purchased 10 months ago, only 4 survived to produce green leaves this spring. Three had to be cut back and are barely 5 inches high now. Only one plant produced blueberries - a handful. The 5 dead ones were replaced with big bushy plants I bought at Lowes for half the price. So far, they are all doing quite well.
On Jul 24, 2011, Justsayinisall Northampton, PA wrote:
Posted on July 24, 2011, updated July 24, 2011
We are novice gardeners and wanted to get some blueberries. An internet search led us to DiMeo farms.
As novices, DiMeo's self-billing was appealing: helpful - answering questions, giving planting advice, helping select varieties of plants, etc. Their website seems aimed at home growers and small-time pick-your-owns, and makes a point of how they go the extra mile to "set you up" - they're not just going to throw a few plants at you and push you out the door.
Perfect - exactly what we need! We were looking to start with about 10 bushes.
I called DiMeo and spoke with (I think) Anthony. A few questions in, it became obvious that he didn't want to spend time on the phone with me. He sounded very busy/ rushed, and suggested we set up an appt. I was sympathetic: owning a small business ourselves, we know that customers often call and want to ask 100 questions at the worst possible time. Anthony told me that during our APPOINTMENT, he'd be glad to take all the time needed to answer our questions. I set up an appt for 1pm, Saturday, a week or so hence. We live 3 hours away from DiMeo and planned an overnight stay in a hotel.
We had record heat the day of (and days leading up to) our appt.
Around 12:30 (about 30 minutes before our appt.), DiMeo called and asked how far away we were. I told him we should be on time. He said, "oh, you're going to show up in the middle of my lunch. Is there any way we could make it 2pm?" We killed an hour so he could have lunch, calling a few minutes before 2pm to let him know we'd arrived. He told us he was a mile up the road and would be there shortly.
He arrived and yelled to us that we should follow him, so I did. Oops - with the car. We pulled around and followed him to a parking place, parked and got out. Oops - no, don't park there. We finally got to the plants with our car where he was waiting, seeming annoyed.
"Ok, pick which ones you want."
Again, knowing nothing, I started with questions: what variety are these, how do I tell a good plant, what am I supposed to be looking for, etc.?
"Customers pick. Pick what you want."
Ok, so I start picking what look to be the healthiest/ biggest plants. At some point it came up that there are early, mid, and late-season plants. We decided we'd get 2 of each. Again, he seemed annoyed that we'd have to move to a different spot, but it was close.
While loading up the plants, he commented that "I don't normally do this - I have people that do this, but they all quit because of the heat."
My wife thought we should get a few raspberries, too. He said - again making no attempt to conceal his annoyance/ impatience - "the raspberries are all the way over THERE." Ok, so after another round of "follow me. NO - with your car!," we wound up at the raspberries and loaded up a few more plants.
I started again with questions - how do you plant these? "Same as the blueberries - here, I'll give you instructions." He handed me a piece of paper with some printed instructions.
It was incredibly obvious that we weren't going to get much in the way of help, answers, advice, etc., so I asked him what we owed: $100. As I handed him the cash, he must have sensed my disappointment, saying, "I'm sorry. I'd love to stand here for a half-hour and answer all your questions, but as hot as it is, and for $100 - it's not worth it."
In a few minutes, we were heading out for our three hour drive home. We were probably at DiMeo Farm for about 15 to 20 minutes in total.
Maybe I'm being a bit judgmental, but here's a few thoughts for DiMeo:
1. don't blow off callers by promising they'll have your attention during an appt when they won't.
2. come up with a better excuse than "interrupting your lunch" when re-scheduling a 20-minute long appt 30 minutes before it's supposed to commence.
3. learn to give explicit instruction as to where you want people to enter/ go/ park etc. I know you do this every day and know your policies - we don't.
4. try to hide your disdain for your customers and how much they 'inconvenience' you.
5. never, NEVER, tell a paying customer "you're not worth it."
The plants look great and the $10/ per price seemed like a really good deal. We'd seen much smaller, less robust plants for more money in Pennsylvania. I don't know if it's DiMeo or just that Jersey has so many blueberry farms that over-supply drives the price down.
Would I go to DiMeo again? Nope. For a six hours in the car to save a few bucks on some plants, while getting none of the promised advice, answers, service...
...it's not worth it.
On July 24th, 2011, Justsayinisall added the following:
Wow!! I hadn't read this before posting my review:
"" HATERS: In addition, our farm now has 2 online-based "mail order" plant competitors (and so far just one local plant competitor) who have, and continue to set up fake Dave's Garden profiles on this website in an intentional and malicious attempt to try to smear us with fake customer horror stories so they can have a chance at getting the business instead of our farm and nursery.
FACT: When you drive or fly out to tour our our farm and nursery operation, within the first 90 seconds of your visit, you will know that 100% of the fake negatives below are totally and completely false. WE ONCE AGAIN INVITE YOU TO DRIVE (or fly out) TO PERSONALLY TOUR OUR IMPRESSIVE OPERATION AND SEE THE DIFFERENCE FOR YOURSELF ""
I just want to say that I am not a "fake."
and also, "the farmer dost protest too much, methinks." ;)
Posted on November 17, 2010, updated July 22, 2011
After a lot of research and a few phone calls, I decided to give Dimeo Blueberry Farms a try. My friend and I drove 2.5 hours to the farm. I was delighted to see such healthy plants and to know that we could pick the 30 plants that we wanted was an extra treat. I have blueberry bushes already that I picked up at a box store for twice the price and had to nurse for two years to get them to be as nice as these plants. I was so impressed with the blueberry bushes that I picked up red raspberry and black raspberry plants while we were there. One of the workers dug them right in front of us and bagged them and brought them to us. Nice healthy plants that will add to my current berry rows.
We were given a planting and pruning talk to make sure that we understood exactly how to plant and how to treat them. We talked about the fertilizers to use. I could have stayed there for hours just walking and looking at the different stages of growth and the quality of the plants.
Don't waste your time at the box stores, take a drive to hammonton and buy plants that you'll be happy to own.
It's well worth the trip.
PS, the only thing missing was a few chickens walking around the yard. : )
On July 22nd, 2011, kosteld added the following:
In reading some of these post I believe that they have the wrong company. I just finished my first season in northern new jersey. We fought off the deer and had the biggest berries I ever seen. I have other older plants and these plants are great along with the service we recieved from the first phone call to picking our own plants from hundreds that were avaialable. I have so many people who want plants this fall that we plan on loading two trucks. make sure you listen to the planing instructions and then have plenty of recipes ready to go. DK
Note from the Garden Watchdog editors...
It is the policy of the Watchdog that customers cannot publish multiple reviews under different usernames in order to manipulate a company's rating. The rating of this comment was written by the same user who posted as "doug5k" on November 21, 2011. Therefore, these reviews have been changed from a positive to neutral rating so they will not affect the overall ratings given by customers.
Posted on July 4, 2011, updated July 11, 2011
Posted on July 4, 2011, updated July 4, 2011
Ok, so the guy is hard-core New Jersey and shopping with him feels a bit like buying discount VCRs (stolen) from a van down by the docks--I can deal with that. He can't help where he comes from and the three blueberry plants I bought are large and healthy, which counts for a lot. But I was a bit put off by the fact that they were not labeled for variety, and now I think I know why. I was very clear that I wanted one Reka, one Chandler, and one Aurora (with three very different fruiting periods), and he was very clear that was exactly what he was giving me. But they all seem to be fruiting exactly the same, so I am suspecting that they are just some generic variety and the reason the plants are unlabeled is so that he can tell his customers they are whatever varieties they want them to be. I won't know for sure until I see the leaf colors in the fall, and I'll update my review then. It would be a shame if I had to rip these plants out of the ground and buy the varieties I selected from someone else. Like I said, the blueberries seem to be doing real well.
On July 4th, 2011, Subversive added the following:
Well, maybe they are different varieties. But they look sooo much like each other right now. These plants are said to be only 5-6 years old, and perhaps their youth combined with the shock of being planted forced them into an early fruiting cycle or something, as they are all three too early. Like I said, when I see the leaf colors, I will have a better idea. Reka, Chandler, and Aurora should have red/burgundy, wine/orange, and deepred/wine leaves, respectively. Once I know for sure, I will update my rating to positive or negative.On July 11th, 2011, Subversive changed the rating from neutral to positive and added the following:
For at least the time being, I am going to upgrade to positive, as although the plants all started fruiting at the same time, it does seem as if they are establishing different personalities now. I'll update again in the fall once I see the leaves. For now, I'm just going to enjoy the fresh blueberries.
I called in late june asking if it is too late to order blueberries. The person that answered said "no we ship blueberry plants all summer long". I order blueberry plants and 2 weeks later had a call on my answering machine that said they will not ship plants until it is below 85degrees. I called up a week later and left a message. No return I called 4 days later and the person who answered was very rude and told me they decide when to send plants and no one else. I asked if Icould get my money back and he said no, we don't give money back!. Maybe in October when I get my berry plants I'll feel better about this but not now!!
BUYERS BEWARE!!! I am a real "dissatisfied" customer.......
Please do not purchase from this farm. There are other choices in New Jersey.. You don't really know how good someone’s service is until there is a problem. The people that post positive results are those that did not encounter any problems.. Read the comments and decide for yourself BEFORE you buy. This company has a great way of promoting themselves as the best, but do the research and you may choose differently.
On Jun 19, 2011, alilqtinvegas Black River Falls, WI wrote:
Posted on May 1, 2011, updated June 19, 2011
I ordered plants from Dimeo and asked them to mix them up so that I would have all three season producers, spring, summer and fall. The plants were shipped at a bad time for me, but I placed them in 5 gallon buckets filled with wet peat moss from Canada. If you receive your plants and cannot plant them, you need to be prepared to be creative people! Dimeo can only ship by estimated frost dates and the rest is up to you!
I have to say the blueberry plants are by far the best I have ever ordered. These are not sticks, are live, healthy and already budding! Most of them are about 4 1/2 feet tall and are very sturdy.
After reading all the comments, I have to say I too, was concerned about placing an order. I didn't like that Dimeo could not process a credit/debit card, but with todays processing fees, Dimeo is actually being smart with that. Why should they give away their hard-earned cash to a company just for processing their orders? I own a business and can tell you that 2% fees on our credit card processing is astronomical!
The plants are reasonably priced for such a good quality. Yes, the shipping is a little high. I guess part of that is the handling, wrapping and processing/reading for shipping. Anyone who states here that they were ripped off should go buy Gurneys plants. I bought nine blueberry plants from Gurneys at $12 each and they are single sticks with no foliage whatsoever. YOU WILL be disappointed! I am so delighted with the plants I received from Dimeo that I will buy more in the future.
In regard to customer service... Mr. Dimeo has a deep voice that catches you off guard. However, after speaking with him for several minutes, I was honest with him about my concerns regarding the bad reviews. He assured me that they stake their reputation upon growing only the best and delivering exactly that to the customer. We spoke about his competitors comments here and on other websites as well. I can only tell you that I am NOT an exception, and that the plants I received were well worth the price. I am glad I ordered from Dimeo as this year, I will have blueberries!
Yes, I am a real customer. I live in Wisconsin and I created this membership around February or March when I ordered the plants from Dimeo. I wanted to be able to honestly review, no matter what the result would have been. I am thrilled I am able to give them a positive review.
On June 19th, 2011, alilqtinvegas added the following:
I am happy to report that I have beautiful blueberries growing on the blueberry bushes that I planted early last month. The berries are well formed and abundant for being transplanted just this spring. I did not lose a single plant after planting. Although I received them during an unexpected blizzard and freeze, I placed them in buckets of wet peat moss until I could plant them. Approximately two weeks passed before I could plant (due to two feet of snow fall). I would have to say the plants are very hardy! Customer service may not be the very best, but the plants are. I am ordering more for the fall.
I decided I wanted to pick up my plants in person. I was driving to the farm on a friday afternoon and because of traffic I was an hour late. I know I was the last visitor of the day and was worried they might leave. Anthony was great. I was in constant contact with Anthony who told me no problem he would wait for me. When I arrived I called and he came right down and patiently walked me through all the choices. I asked a million questions and he was happy to answer. Despite the late hour he stayed and talked about the farm.
He could have rushed me through quickly as I am sure he wanted to go home as well. It was the type of old fashioned customer service that makes a customer for life.
Finally, despite having clear planting instructions he spent plenty of time discussing soil and ph. Most importantly, I am extremely satisfied with my plants. I can't speak for the others but my experience was fantastic.
On Jun 17, 2011, Gardengnome22 Litchfield, OH wrote:
When dealing with the Dimeo's, I would be very careful. We ordered 100 blueberry bushes and twenty raspberry plants. We sent the check in full and received sad little twigs with very little root systems, wrapped in peat stuck in baggies, and never got the raspberry bushes. The plants were less than satisfactory and When we called the farm to complain we were told that we only paid for the blueberry bushes and that the raspberries were never figured in! Worst of all are shipping and handling costs were around 500.00 dollars. They were delivered by are regular mail carrier in two boxes that were about 3x bigger than a shoe box, with the shipping posted directly on the box which was around 38.00 dollars each. By handling they probably meant handling the money, laughing and sticking it in their pocket. Really do the math a couple handfuls of medium five dollars, plastic baggies ten dollars getting ripped off by Dimeo Blueberry farms PRICELESS!!! Oh and we also went through the same belittlement on the phone and talked to like little kids who were being punished. I am not a competitor but just another unsatisfied customer. Also think about this why would a successful business have a lawyer on speed dial and threaten customers with sueing them if they made any noise about being unsatisfied hmmm? Probably because the complaints are real and justifiable. Oh yeah and when we called back and wanted to ask specific instructions on caring for our tender plants we were asked, did you get the care instructions? We replied yes but(then cut off do you know how to read?) You got to be kidding me what ever happened to good old customer service?
As a very beginner gardener, I decided I wanted to plant blueberries. After researching for a company to buy blueberry plants from (and all about how to grow blueberries), I found Dimeo. I came here and read all of the negative comments about shipping and unfriendly customer service, but I wanted to form an opinion for myself. I scheduled an appointment to come and visit the farm to talk with them in person about growing blueberries. After my 2 hour trek from PA, I arrived at the farm a little early, and Anthony yelled to me from a window that he would be right down. About 10 minutes later, he yelled down to me again to "go find one of my guys." I looked around the farm and finally found Juan. I started to ask Juan all the questions I had about growing blueberries and the types of blueberries he would recommend. Juan told me to wait for Anthony. Finally Anthony came down and was very rude to me, ridiculing me for bringing "a competitor's chart." (I brought it so I could understand what they were talking about, but I never got to explain that because he went on to ridicule me some more about how I was like every other customer, wanting the same thing... ) He was very rude to me and did not want to spend time explaining anything to me. He told me that he would pick out some plants for me. He did help me choose 2 early, 2 mid season, and 1 late and showed me how beautiful the berries were. (They really are.) But he did not want to explain the varieties I had picked out. He did not want to answer any of my questions, saying that I wanted what everyone else wanted. (I really wanted to know how to grow them, how to protect them from the winter, how to prune it so it makes a hedge, what color the leaves will be in the fall, what color the flowers will be in the spring, which ones would be best suitable for the harsh winter, etc.) He did not have time to spend the time with me I had thought, especially after reading the description on here. He briefly explained how to plant them. (He was nice about that part.) However, I am a brand new gardener and have no idea what I am doing. I planted my blueberries in the garden today, and I am praying that they grow. I think that this company is good for people who know what they are doing, but how busy he must be, Anthony does not have time for novices like me. It is not like the family farm businesses I know, where you get a warm, welcoming, and caring feeling. I drove 2 hours to pick up these plants so I did buy 9 plants to make my time worthwhile, but I think if I would have to do it over again, I would buy from someone that could spend the time with me to explain things in detail to me. I was very excited about growing blueberry bushes, but the whole buying process was really disappointing, and who knows whether the plants themselves will stay as pretty as I bought them. If these plants actually make it, I want to go buy more because their plants are that gorgeous (and organic) but I am afraid to go back because of how Anthony treated me. Nobody should feel that way about a business. I just want others to be warned that this family owned business is very busy and does not want to deal with people who don't know anything about growing blueberries. But, if you know how to get their plants to grow, doing business with them would be worth it because their plants are so awesome!
Posted on June 10, 2011, updated June 10, 2011
Please, please do your research before doing business with DiMeo Farms in Hammonton, New Jersey. The premium blueberry plants they advertise on their website and sold to me were nothing more than little plant slips averaging 4 to 9 inches. I could buy a few plants and make my own slips. The owner is very difficult to deal with and does not back their DiMeo Farm blueberry products. I did find this concept to be quite interesting. Once the plants leave DiMeo Farm they are your responsibility, even if they shipped them. No exceptions. (Refer to website).
Shipping is very, very, very high for what you get. I did not question the shipping at time of placing my order because it was for many plants. I thought I would be receiving actual premium blueberry plants, shipped bare root, rather than the worthless little slips that DiMeo Farms actually shipped to me.
The shipping for my order breaks down as follows: 20% was actual postage and 80% was for handling and materials that included 1 plastic bag and 1 brand new medium size cardboard box (probably a $2.00 value at most). Again, shipping is covered on the website and you will most likely need to express your concern in writing should you have one.
There was no customer service after the sale. (Refer to website). Read the fine print on their website before ordering because that is where you will be referred to by the owner himself because he will probably not talk to you after the sale other than to tell you that he is recording the phone call because you are behaving in a threatening manner. He will most likely request you to put your problem or concern in writing and again, yep, you guessed it, refer you to the website.
Ordering is easy, satisfaction is not. Do yourself a favor and buy from a company who values your business and treats you with respect while providing a quality product. You work too hard for your money to expect anything less.
I encourage you to read the "real" posts on this site and other sites as well regarding this company.
As with any business you are not familiar with, check them out on the Better Business Bureau website in the city/town where the business is located using their zip code. If you have a bad experience that you are unable to resolve amicably, do your part and report it to the Better Business Bureau so that others will be better informed. The offending business will only get to rebut one case at a time instead of receiving free advertising on other’s websites and forums.
Unresolved consumer complaints affect a business's over all Better Business Bureau rating. A business does not have to be a member of the BBB in order for a consumer to file a complaint. For the record, DiMeo Farms currently has a B rating. Personally, I find that amazing.
I suspect there will be a glowing DiMeo Farms review posted shortly.
Happy blueberry planting!
On June 10th, 2011, kittykooper added the following:
Please visit my home page where you can view actual photo of DiMeo Blueberry Farm premium blueberry plants.
Posted on May 12, 2011, updated June 3, 2011
Posted on April 28, 2011, updated May 12, 2011
Posted on April 28, 2011, updated April 28, 2011
Excellent customer service - I received my blueberries much faster than expected - beautiful large healthy plants - I appreciate doing business with people who are friendly and helpful. A personal thank you to the gentleman who expidited my order and answered my questions! Highly reccomend them to anyone looking to buy on-line!
On April 28th, 2011, LuckyJ added the following:
I just read the previous comment and find it very hard to believe - I purchased only 5 plants and was treated very well -My purchase with shipping happened to be $78.00 - but, I will be spending more of my hard earned dollars with this company - simply, because they earned my business.On May 12th, 2011, LuckyJ added the following:
Just an update on the blueberry bushes I bought - they are absolutely awesome - they have taken root and growing extremely well. Lots and lots of flowers. I don't understand the negative comments on this site??? I will continue to update this post as the season progresses. So far... 100% satisfaction on this end.On June 3rd, 2011, LuckyJ added the following:
Berries are starting to form on all of my blueberry bushes!!!!
Plants are healthy!!!! I still say this was a great investment and feel that all the negativity on this post is hard to believe.
Everytime a Negative goes up a "positive" response or should I say advertisement goes up within 24 hours. I see he's been busted again trying to manipulate the ratings. Oh yeah "I'm a real customer" email me and I'll show you pictures. Like Dimeo couldn't do that. That same statement was used in a earlier positive response.
To justify my negative I want to let people know he hides his return policy which penalizes the customer and his shipping charges are outragious. He sends bare root twigs without identification and his verbal threats are way out of line.
There are many customer friendly farms out there who will back up their plants. Look for them under the index and check the number of reviews submitted by the reviewer. Also read some of their reviews to see if they are false. Like some of the 2 review positives that take the time to write a book about Dimeo and barely get a sentence out for the other review.