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Like a lot of people I was seduced by their nice website and experienced something quite different. I ordered ten blueberry plants in June with explicit written instructions about shipping. I needed them on a schedule as they were being planted at a summer home that is not always occupied. I also asked to be notified upon shipment so I could make arrangements to go plant them if necessary. Simple and reasonable requests.
Nothing happened for six weeks or so. I emailed them asking (nicely) what the problem was and when they were planning to ship, and I got back a scathing, personal attack, and no hint as to when they would ship. I again asked them to notify me when they do ship.
Last week (late August) I visited the summer home and found that there was a (small) package waiting for me at the Post Office, addressed wrong of course. It had been sitting there for a month and of course the plants were dry and crispy. As several people have mentioned the plants were just twigs and the "root balls" were the size of golf balls. The box, with all ten plants in it, was small enough to carry home on a bicycle, which I did.
I'd read the disclaimer on the web site that all sales were final and didn't feel like fighting with them, so I just ate the $150 (they charged like $46 for shipping; the postage was $11). I hadn't been smart enough to look for reviews before I bought, but apparently you are, and you have been warned.
I purchased 5 plants from them last year (2013). None of them ever grew or produced. They are just sticks in a pot. I have other blueberry bushes which are thriving and already producing berries. I called up to ask if possibly there was something I did wrong or anything to that effect. The gentleman (lack of a better word) took the phone from the girl who answered and without hearing anything I said yet told me "We don't guarantee our plants, if they died it's your fault and I am not going to argue with you about it." Guess he must hear this a lot. Anyway avoid this company unless you want to spend a few hundred dollars for some dead sticks. There are more negative reviews then positive and neutral combined, that should tell you something. Buyer beware, they know the plants come DOA and will do nothing. I bought some plants from a local nursery and from home depot and they both are already producing big blue berries. I also bought one plant last year from burpee, it was tiny about 5 inches tall. It survived this terrible winter we had this year in new jersey and is now almost 2 feet tall. Shame on you dimeo farms to treat your customers like this. Your company went down the toilet. Bad experience I wouldn't recommend this company to my worst enemy never mind a friend. AVOID AT ALL COSTS UNLESS YOU LIKE TO BUY DEAD STICKS.
On May 28, 2014, Packers000 East Dubuque, IL wrote:
Posted on May 28, 2014, updated May 28, 2014
I have to say that I have never been treated so rudely by a mail order company. The first time I called I explained to a woman that the 10 bushes that I had purchased the previous fall did not grow. Her response was to hang up on me. I called later and talked to one of the rudest men I have ever talked to and after I told him that I planted the bushes the day that I received them as they instructed and they failed to grow. His response was "what do you want me to do?". He then hung up on me as well.
I will never deal with company again. Their moto must be that the customer is never right.
On May 28th, 2014, Packers000 changed the rating from neutral to negative and added the following:
On May 15, 2014, champanier Kerhonkson, NY (Zone 5b) wrote:
We were impressed by the website's description of how Dimeo's would be happy to talk with customers and help. Although it was a 3 1/2 hour drive each way, we thought it would be worth the trip. We called first and made an appointment as instructed online. As soon as we pulled in, Mr. Dimeo started screaming at us - literally before we got out of the car. He said he didn't have time to sell to us, didn't want to do retail and we should go somewhere else. He was appallingly rude and condescending. I had a list of six varieties, chosen from those listed on the website. He said he could only sell three varieties, because he didn't have time to find more. He kept repeating that sales were cash only, despite my answering that we had cash. I ended up buying a dozen plants, which was far fewer than I had intended. He said $120 wasn't worth his time and literally told his workers to take them out of our car. In retrospect, I wish I hadn't even given him that much business. I can't say strongly enough how misleading the web information is.
On May 13, 2014, MichiganBuyer Ann Arbor, MI wrote:
I might consider buying from these people again, BUT only if I were local - but their "guarantee" on bushes is ZERO. I ordered bushes - called about a dead one and was told that they only guarantee the plant until it leaves the farm.
I wish I had known. Buyer beware. If they send you a weak or dying plant, too bad.
On May 13, 2014, TheNightGarden Schwenksville, PA wrote:
Called to place order was told I had to buy 2 bushes of only 3 varieties totally 6 bushes. I asked questions & was told he has been in business for over 100 yrs & knows what grows all over the country. He would not sell me anything but what he wanted to sell. I should have read ALL the negative comments. I cancelled my order to pick up the bushes.
I would not trust that you are getting the bushes you want.
Arrogant & disrespectful. Needs to understand & practice customer service.
On May 7, 2014, samarzdietch North Troy, VT wrote:
This farm was listed in one of Cornell's Extension publications. I'm in the market for 1800 high bush blueberries for a 2015 planting commercial PYO. Youtube shows some cool videos of their production and land tillage. Their website seems "Customer Friendly'. I contacted them via email and was asked for my number. They called but never left a msg. so still trying to get a name of a real person. All I had was "caller id". They left 2nd email saying they called - still no name. In Northern NE we work on a first name basis, so having a name is critical. I called back and told the woman I was trying to reach the manager who has contacted me via email but he/she didn't leave a name. She repeatedly told me to 'hang on'. (no problem - that's how some of them are in NJ.) A man got on the phone and I asked him for his name. (trying to figure out who was the email contact person since they never signed a name on the email.) He said, "Are you a certified organic grower?" I said, "I'm in process, what's your name?" His anger and frustration didn't match my inquiry. He said, "Look, I've got 3 million plants and don't need your business!" He then hung up on me. Really? There are so many negative reviews at this website for this particular farm. Do they have some moral issue with selling to the 'little 2 acre parcels?" If so, they shouldn't be marketing their YOUTUBE videos and WEBSITE to commercial PYO growers - as that is what I am.
This is a case of discrimination and false advertising, because they refused to do business today and they advertise to the commercial PYO.
When you are being yield on the phone: "we are not interested in this order, and I'm not a free consultant" and have the phone hang-up on you, would you do business with a Company showing that much lack of common sense and such a poor customer service? Not surprised to see such high NEGATIVE comments.
I ordered ten plants from Dimeo in June. After several months of waiting, I called and expressed concern about the delay in delivery. The woman I spoke to told me to "chill" as it was too hot to ship them. They finally arrived in late October. I live in northern NH and that's pretty late to plant anything. I called and asked if they felt that it would be OK, and was informed rather curtly that they ship blueberries all over the northern U.S. and I shouldn't be concerned. In the spring, I found that two had survived the winter. I called and asked if they would be willing to at least give me a bit of a discount on a re-order. Wow, talk about rude. I was told that they weren't in the business of giving plants away and there was no way they were giving me any discount. I recommend looking elsewhere for your bushes.
On Apr 25, 2014, groundsgirl Hillsville, VA wrote:
I have just experienced the most rude unethical exchange with a vendor of my entire life. I am a horticulturalist and landscape designer, now working on a project that would encompass a large number of plants. From the website I decided to order 20 to see how the product was shipped etc. But could not even maintain a civil connection for a long enough period to get this order accomplished. There has to be a reputable vendor for blue berry bushes ???? But until I find one I refuse to ever be treated this way..
On Apr 24, 2014, heartlandMO Breckenridge Hills, MO wrote:
I am the type of person who tries to support organic and NON GMO foods as much as I possibly can. So when I found Dimeo Farms for blueberries I thought I had struck gold. All the videos and the LONG pages on their website made me feel like they were a family farm trying to do good. Boy, did I get burned.
I didn't email and couldn't find a place to order online but the website said to call. I did and left a message. The outgoing message said I would get a return phone call within a day. I didn't so the next day I called again. That should have been my first red flag. If you are going to do business online, have a way to order via online. But I figured maybe they would rather be more personal, so I didn't fret that. I called and got the a**hole that apparently runs the place. He asked me if I had called previously. I said yes. I said I wanted to order 5 bushes and asked about the pink lemonade plants. He said those were not part of the $10 plants. I said ok and asked what varieties I had to choose from.
I tried to ask a question but was treated so rudely that I went into a bit of shock. However, after him blathering on for a few minutes I got the information to send the check. That should have been the second red flag. If you are doing business online, you need to accept credit cards. Having to send a check isn't convenient. But I now understand WHY they have you send a check.
It is so that when you get the blueberry bushes and realize they are not what was advertised you can't get your money back.
This is the worst I have ever been treated by any company. And honestly, I hope the plants live. I have no idea what they are. I emailed a short email after receiving my order to ask what I received and was told "we told you already". HUH? So you looked up to see that I place an order and instead of telling me the variety you get rude via email?
At this point, I am going to see what it takes to have them investigated because they are claiming Organic.
I strongly suggest as many people as possible avoid this company. I normally don't want any company to go out of business, but this one needs to be gone.
They do not list the varieties they sale.
When you call, they try and force a hard sell of the varieties they want to sell you.
When you further inquire about which other varieties are for sale, they hang up the phone in you.
This was my experience, and I would NEVER buy anything from them.
On Apr 11, 2014, Gardener14 Brooksville, FL wrote:
Like others, I wish I had read these reviews before doing business with Dimeo Farms.
Our initial experience with them wasn't nearly as unpleasant as it could have been in retrospect. We did some research(clearly not enough) and came upon their wonderful website. It all seemed like exactly what we were looking for to feed our young boys.
We tried to order via e-mail and were told to call. Seemed a little strange, but, we went ahead and called them immediately. We asked a couple questions about varieties and the man on the phone answered them extremely hurriedly and said he was on his thousandth call of the day and had to take others. We started to ask about soil, and elemental sulfur and told him we'd been working our soil for a year and he said we'd get all the info we needed when the plants were shipped. He assured us that we'd get shipment notification and that they'd even get here during spring break so the family could plant together.
We agreed to send him a check out the next day for 8, 3 year old 4' tall, blueberry plants and we did exactly that. The check cleared a few days later and we assumed our 4' bushes, ready to fruit, were on the way. A month later, with no notification, a 2' box showed up at the door. Obviously, that couldn't be them...8 4' bushes can't fit in a tiny 2' box...
Well, they were. That's when we started to worry. We opened it up, soaked them for an hour and planted them immediately afterward per the instructions. All 8 of the twigs. These are no bushes, they're barely even qualified as plants. They talk about quarter sized berries, when maybe they meant quarter sized roots. The largest twig was 21" tall and the shortest 11".
But, their website promises a family owned business who love people and berries and give expert advice, right? We thought we'd still be fine. We gave it a few days. 2 of the plants grew a couple leaves. We sent an e-mail asking if maybe we missed some important information in the shipping notification which we never got. The e-mail wasn't returned. After another week we decided to call and try to get some friendly advice as to what we should do with the now 4 plants that weren't showing much of any signs of life.
That's when we clearly had the real Dimeo experience that everyone here is talking about. The man who answered the phone immediately said he was busy taking hundreds of calls and demanded to know what I wanted before even saying hello. When I said I just needed a little advice because my 4' tall plants came as 1-2' tall and some of them didn't seem to be growing any leaves or buds he flew into a rage of hate and vitriol. My jaw simply dropped listening to him go on and on. Thankfully he spared me from listening to more as he abruptly hung up on me mid-rant.
Bottom line is, don't do business with these guys. Their sales pitch of huge, beautiful blueberry bushes turn into expensive twigs at your doorstep. The promise of experienced family farmers helping you out turns into bizarre, hate filled rants.
I gave Dimeo Farms nearly $200 of grocery money that should have gone to feeding my children in order to grow our own blueberries and all I got was some expensive, perfect pH, rich, drip irrigated soil with two 2' tall twigs with a few leaves, two that at least have green twigs, and four plants I severely doubt will ever make it.
After ordering from Dimeo I realized I had room for two more, which I sourced from elsewhere. Those two are nice 3' tall bushes which are doing beautifully. When I finally decide that Dimeo's plants are nothing but junk, and I find the money to replace my losses, I'll replace them with real blueberry plants from real farmers.
I will spare everyone the gruesome details of the conversation, but the guy that deals with customer service is crazy. In short I never was able to ask my question after 3 phone calls. I want to cancel my order but doubt that I will be able to even get a word in. DO NOT DO BUSINESS WITH DIMEO FARMS! It takes a lot to get me worked up but this guy along with his arrogance was able to do it in two phone calls that were less than 2 minutes in duration - total.
Just got off the phone with this guy. Rudest customer service ever. I had talked to him a week ago and arranged for a mid April delivery. I just found out I will be away for work so I emailed to ask if he can ship right away instead. After a brief conversation he says "do you hear that? it's the sound of me shredding your card" and he hangs up on me. Wow. Just looked up one of his competitors on here and apparently this guy is such a jerk he poses as customers to post negative reviews on other blueberry farm's pages. scroll down it's the only one that's not a positive review: http://davesgarden.com/products/gwd/c/7346/
I don't think I've ever been treated with as much disrespect as I got this morning from the guy who answers your phone! It's not my problem that he averages over 100 calls a day and has three people on hold. I ordered my product from you and based on your website and YouTube videos, got the impression that you were the ones to go with. Never mind my question, that was the first and last time I will use you and I will certainly let everyone I know who is considering ordering from you, not to do so. I'm in the service industry and wouldn't even dream of talking to a customer the way your employee or possible owner (I have no idea) spoke to me today. Good luck in the future. I'm originally from PA, live in SC now- heard rumors if the New Jersey attitude but never believed it til now. By the way- simple solution-HIRE more help! JW
On Mar 19, 2014, fireman0053 Port Republic, VA wrote:
I emailed them about ordering six blueberry bushes of different varieties that we could not locate elsewhere after we found their website. Received a response and they told us to give them a call and they would take care of us. So my wife does and I see her jaw drop as the conversation was going on and she was not the one doing the talking. When she got off the phone she told me that was the rudest man she has ever had a conversation with and she said anytime she tried to ask a question the guy went into about how long he had been in business and pretty much was not helpful at all in answering any of her questions. Well, she never ordered and told me about the conversation and I thought well maybe the guy was having a bad day so I called myself and was treated pretty much the same way so whomever I talked to must have been the same person she spoke with. I must say I would plant a row of poison ivy before I bought a thing off these folks and I will attest to the negative reviews in regard to trying to do business with them and they need to get someone who is a bit more helpful and a little less combative when you have questions. They may have been in business for sometime but it wasn't due to the person my wife and I spoke with. We will be happy to take our business elsewhere and I would drive 500 miles out of my way before I bought a thing from these people.
I was GOING to place an order for $220 worth of plants, but wanted to know the shipping costs to make sure we could afford to buy that many plants. The company kept insisting that we "call" them, but we wanted to know the total costs before we called them, so we could just place the order for what we could afford at this time, rather than having to waste time 'negotiating' or being exposed to a hard sale tactic. Some of their plants don't specify that you can only order 5 at a time, so we had several where we ordered 3. We were informed that we had to order 5, so we just eliminated those and ended up only ordering 5 blueberry bushes and 5 raspberry bushes, but still asking for the shipping costs. Today, we received an e-mail stating they would 'pass' on the order. Sent them a note saying 'okay, done' - we were viery irritated with them. Very glad this happened since we didn't find the negative remarks about them until we did another search today on line looking for blueberry bushes and ran across your website. Thank you for making this site available so we can post about negative (and positive!) experiences with companies selling on line! I would recommend that NO one order from this company in view of all the negative experiences of past customers - I only saw 2 positive experiences and I feel that those customers were definitely the exception when it comes to Dimeo Blueberry Farms.
After doing some extensive research on growing blueberries I decided to choose Dimeo Blueberry Farms as my supplier. So on 3/10/14, I decided to give them a call and get the scoop on some bulk blueberry bushes. The guy answers the phone "good morning how can I help you?" My response was a friendly "good morning how are you today?" and oh my god did I open a can of worms inside this guys head. He ranted off That he was really busy and already had answered a 100 calls in the last hour, and that he didn't have time for small talk and replied with a very nasty "What do you want? I'm busy here". Woah, Now I am about to place an order, spending my hard earned money to a guy on the other end of the line, who just got really crappy with me for asking him how he was doing? I think not, In fact I ended it quite fast and told him I would take my business else where, that I don't do business with folks like that, And his response was "that's ok I have plenty more customers".
I have never had such poor customer service trying to buy something in my life , I'm really surprised these guys are still in business. Maybe he was having a bad day, but from the looks of the reviews on this site, This is pretty common behavior. I'm still looking for a nice company to do business with for the long haul, I'm eager to get some plants in the ground and grow some tasty blueberries for the farmers market and for home.
On Mar 8, 2014, KimAlexander North Manchester, IN wrote:
I have never written a review for any company's service be it good or bad. However I just experienced the worst customer service in my life and feel compelled to warn others about this company. I never actually placed an order because the conversation I had with the guy who answered the phone was so bad, I can't even imagine how I would have been treated after he got my money. He was abrupt through the conversation but got down right nasty when I asked him how the plants would be delivered. He proceeded to tell me that it didn't matter because the US postal service , FedEx and UPS were all the same. I told him FedEx was a private company and their delivery method was different than the US post office at our home due to our long drive. He RANTED about the fact they were all the same. I tried to explain that FedEx won't come down our drive and I wouldn't want our bushes left out at the road. He then switched his tune and said, "I told you the plants were being delivered via the US post office . When I reminded him that he said they were all the same, he got irate. It was the most bizarre experience and the worst example of customer service I've ever had. I ended up hanging up ion him as he ranted. I was going to place an order for 25 blueberry plants which I know isn't a big order but to treat the public this way is beyond unprofessional. Again, I can't imagine how awful I would have been treated had they already received my money.
On Feb 19, 2014, juleeque Amity, AR (Zone 7b) wrote:
I spoke with Anthony Dimeo in Feb. 2014, inquiring about blueberry plants and wanting to confirm that they are free of any systemic pesticides b/c we also have an apiary. He sounded so bored with his job and proceeded to tell me what I wanted and started to argue with me, raising his voice when I asked any questions. Seems it was the same "blah, blah, blah" that others have mentioned...."working here since I was 12, etc." Sounded like he was the 'robot'. I won't bore you with all the details, just look at the other negative reviews and you can get the gist of what every conversation is like. However, I did call back a couple minutes later as I wanted to ask what kind of blueberry plants do they sell, and that is when he lost his cork. And he commenced to telling me that it didn't matter what he said, go do the research yourself, then come back and tell me what you want; b/c it doesn't matter what you say, you're going to do the research on what I say" etc etc. But he did say "I'm going to RESPECTFULLY" decline this transaction...I"ve got 2 ppl on hold one in WI ordering 1200 plants and another in Mass. ordering 600 plants...blah blah blah. So I ask...'If you have 2 ppl on hold, why is this joker wanting to stay on the line and argue AT me? Personally, I think he was lying..and if I felt a company was lying to me I would also think it wouldn't be beyond them to lie to me about their product. After seeing the negatives here, I am glad he hung up on me. This type of business owner should not be allowed to be a representative of Organic farmers....thankfully, ALL of the other companies I have dealt with are complete opposites...
On Aug 11, 2013, TownhomeFarm Riverside, MD wrote:
Please be patient reading my review. Like others so much happened in a short time. We thought we had been treated so badly but compared to so many other reviewers he was “nice” to us. This is relative of course.
I used to work for a firm where I asked one of the owners when they gave raises and he spoke to me rudely for the first time "If you do your job you keep your job and if you don't you don't." I had no idea what to say. Anthony Diemo reminds me of this guy.
After looking at the mesmerizing web site, and forgoing our typical customer review search, we called Anthony. My wife called on 9 August and made a tentative appointment for 1PM on 10 August 2013 to pickup 22 trees including 2 pink blueberry trees. I confirmed this by telephone around 8PM on 9 August 2013. On both calls we agreed to the time so it would be after his workers 12-1230 lunchtime and he agreed if we were early we could hang out there.
We arrived after our 3 hour drive at 11AM. The gate was closed and I called the telephone number listed on a sign for calling “now.” It was answered, I explained we were 2 hours early and could go eat somewhere and return, and he said he’d send one of the workers out to open the gate. A work ran across the field to open the gate. We hoped considering the heat it was only his way of doing things.
We followed the worker and parked where indicated. The person I think was the supervisor was helpful and while discussing trees with my wife I asked where the restroom was. He suggested going to the garage and asking. A worker in the garage suggested asking the owner. A voice from the second floor asked “Do you need me?” I answered “I’m unsure if my wife needs you but I’d like to use the restroom.” His response “this is a private residence” just confirming the treatment I’d had a hunch was coming from his telephone demeanor and the nervousness of his workers who kept looking to see if someone was coming. I then walked to the tree line to take a piss, after some service injuries one needs to go often, and he then informed me the neighbors would take pictures and report him to the health department. This is probably true but it also confirmed the neighbors dislike this guy.
By this time we were all together with the workers.
Anthony then started his Flim Flam Man dictation of my wife having tied up 6 of his workers picking trees, the whole thing should take 90 seconds, he had been doing this since he was 16, they were very busy (right, we saw nobody else there), he knew the 6 things (another reviewer wrote them up so I’ll spare you) every buyer wanted, his workers were “stupid robots” that did the same thing every day, he was a millionaire, some other ranting that made little sense, and then directed them to get 22 plants. One of the workers, speaking Spanish as I believe they all did, said something and Anthony told us they were out of pink blueberries, which as you recall he assured us they had plenty of, and “did we want the plants or not?” He then told my wife “You called me. I didn’t call you. Do you want them or not? You are wasting my time. We are very busy. I should be on the phone making thousands instead of talking to you. Do you want them or not?” During all this I was a bit dumbfounded and thought due to my illness, which he knew of but still denied letting me use the bathroom (thanks from all military men and women including those that visited you), I must be hearing and seeing things. I wasn’t. This is a man that dislikes what he does, dislikes people, and dislikes himself. He was rude to us, to his staff, and I can only assume he is cash only because the credit card firms have had so many filed cases against him he’s been cut off.
His poor business practices and treatment of people is a great reason to STAY AWAY. Anthony if your trees grew $10 bills we will never go back. We will tell everyone we know not to buy from you. Based on our review and those of so many others you should get some help man
I wish we read the comments before we purchased 2100 blueberry bushes. We just left DiMeos fruit farm and i have to say it was the worst experience of my life. I cant tell you how our plants will do because we are on our 7 hour drive home and we havent planted them yet. Mr. DImeo is an awful person and business owner. I intend on reporting home to the better business bureai and contacting state officials on his discriminating remarks on his employees. Was told if we bought today we would receive a free mexican to plant our bushes. This man screamed at us and degraded us. He should not have a business. We went tnere and was excited to spend sometime. All i can say is please take your money some where else. Do not let this man stay in business. Hopefully our.plsnts do well..
We need another 3000 plants but will not be purchaseing from DiMeos. I hope.to never ever have contact with them.
On Jul 23, 2013, CillaM Elkins Park United States wrote:
After a year of thinking about making the trek over to the "blue berry capital of the world" hammonton nj to get hard to find organic & heirloom blue berry plants, I made the trip. I was very excited!
When I arrive to the farm later getting cash, the man who owns the house, again emerges to help us. Initially seeming decent, interested in where we came from. I tell him what we were hoping for: a container plant and maybe a sampling for the supposed 36 varieties of heirloom blueberry plants. He interrupts me to say he knows exactly what I want and rattles of 6 things people tend to want from blue berry plants, since he's been doing this since age 12. I say ok that's probably right. He starts getting into how he doesn't have time for this as he has a bunch of things to do and wedding. He says hates retail and so do all his family members. They make nothing from these small transactions. This is like breakfast for them, he continues. He says he is used to trucks loading huge orders for plants. . I said," well we're only going to take maybe 10 minutes of your time." I ask if it's ok to get some raspberry plants or maybe even the grape vines, mentioned on the website as well. He says, well were only going to do the 5 blueberry plants. ( He's getting really impatient for only 3 minutes of talking!) I ask him instead, about the a variety of plants that bloom at different parts of the season( as mentioned on the website, ask about their al variety seasonal pack or something to that effect), that's ok we do just the blueberry. He gives us one plant and tells my companion to load it in the car and proceeds to pick another, but no explanation about anything. I ask, "is this one going to bloom later ?". He goes into details of how he doesn't have time for this again. And I say, "I'm not sure what is going on, but we're really not nor planning on taking more your time and you're being a little rude". He take the plants back and says we should probably leave. I say that's fine, but I definitely reporting you to the Better Business Bureau." He says," Bad, reviews don't bother me.. and something about how he is such a successful businessman." He continues that, I should just leave his property right now... I catch him taking a picture of my license plate. I catch at picture of him in motion on the farm. He tries to force me to delete the photo...yes it got that wierd.
- End result: Long drive, no plants and total disappointment! Are they lying about these 36 variety heirloom blue berry plants, or what? I literally got no information about anything during those 5 crazy minutes. Not even about the age, type or anything of the plants I was looking at, which he wanted to sell me. No details about early blooming plants verses the late. Whether it would work to container garden their variety.
Not what I expected from an organic farmer... or any business person for that matter.
I ordered 1300 1 1/2 year old rooted blueberry bush cuttings from Dimeo Blueberry farm in October 2012. They raised their price from what is quoted on their site from 1.95 to 2.35. I notice that they are still quoting the 1.95 on their site. I was charged around $400 for shipping. They were sent with U.S. postal service with no tracking number and no notice of when they were shipped. They need to be planted immediately upon arrival. Their shipping method makes it really hard when you don't know when they will arrive. However my wife and I and one very good friend worked 24 hours in two days to get them planted and watered. Oh, and they paid about $30 shipping. It is now June 25th, 2013 we have about 50 dead plants and the rest of the field are struggling. I have read and watched Dimeo's entire website for specific instructions on how to care for the plants, but couldn't find the answers I needed. So, as they repeatedly say on the site call with any questions, we want to make you successful. That is not what I found. Horrible customer service and absolute arrogant rudeness is the best way to characterize Michael Dimeo. He refused to answer even the most basic question about fertilizer, yelled over the phone insisting all the answers are on their site. Then he hung up on me after I listened to many heated words from him and then I had a few of my own. Do yourself a favor do not do business with Dimeo.
On Jun 23, 2013, aeritter Chino Hills United States wrote:
I ordered blueberry plants from them. They arrived bare root, with actually hardly any root at all. The plants were folded over in the box. I planted them according to the instructions and they immediately started to die. I have nothing to show for my money, and after reading the other reviews on this company, I can see it would be useless to try to get my money back. I can see why they only accept their money up front and don't take credit cards now.
On Jun 22, 2013, meganzappa Los Angeles, CA wrote:
I bought 10 blueberry plants for a father's day gift. I specifically asked the sales rep if the weather was conducive to planting upon arrival. Of course she said yes. After two weeks, my plants arrived and were planted (PROPERLY) immediately. PH of our soil is perfect and we have watered them carefully. (Our original 3 other blueberry plants have been thriving for years.)
Half of the plants have died. After SEVERAL unreturned phone calls, I finally got hold of the owner of the farm who proceeded to talk over me and brag about how many people supposedly fly there from around the world to purchase his lovely plants and why didn't I just drive there in the first place? I live in LA.. He was incoherent and slurring his speech. He told me he was tired from farming all day in the heat. After repeatedly asking how to remedy this situation he offered nothing but advice such as, "next time, pick up your plants instead of having us ship them." When I asked why I wasn't notified of the 'No Guarantee' clause, he said it was listed on their website. I informed him that I didn't order through the website and that I phoned in my order. Clearly, I was chasing my tail. He said that the only way I could change the outcome would be to come to the farm with an assault rifle. What an idiot.
Suffice it to say that I would NEVER EVER PURCHASE FROM DIMEO AGAIN. I wish I had read the reviews before purchasing.
On Jun 22, 2013, SadBlueberry Conyngham, PA wrote:
If you have purchased or plan to purchase NO GMO Organic Blueberry Plants from Di Meo Fruit Farmers, please read the comments from Dave's Garden website. Those who know me can attest to my continued endorsement of an organic approach to life. My extended family and I have been growing organic fruits and vegetables for four generations! We are prolific growers providing our immediate family with fruits and vegetables every season. The blueberry bushes from DiMeo Fruit Farm were less than stellar specimens of fruit bearing plants! I contacted the farm via their facebook page three times, left messages on their company answering machine to no avail. Today I spoke to a customer service representative to no avail. The experience with Di Meo Fruit Farms was not only disturbing from a customer service standpoint, but as organic farmers professing a community of growers providing an environment of nurturing both the Earth and those we feed...well I am speechless. Nasty Nasty folks at Di Meo!!!!! Maybe the mail order offer from the farm is not the most ideal way to purchase '3-4 ft twig bluebery plants'
Nasty, awful people. Dont even bother calling. The guy who took the phone practically yelled at me, then hung up. I'd have thought it was a prank call, except that I called them! I guess they really dont need anyone's business at all, or just hate their vocation.
Glad I didn't buy their junk after reading all the other horrible reviews about dead plants and similar nasty treatment.
I ordered 10 Blueberry plants from DiMeo Farms. They have an appealing website- Organic, non GMO, Family farm with beautiful Hardy plants that will be enjoyed for years. I purchased 10 plants at $10.00 a piece, they were to be 3-4 ft tall bearing fruit, ready to go. It cost me close to $50.00 for shipping. I thought since they would have to expedite the shipping for live plants and they were 3-4 feet tall $50.00 was reasonable.
I received several weeks later from the post office a small box of 10 dried out sticks. A few green leaves with shriveled blueberries 2- Possibly 3 ft long. They were almost dead at arrival. It took me an email, and several phone calls to finally get an answer. The owner Mr DiMeo called one evening, and spoke with my husband. He was talking to him in a mocking, sarcastic manner. My husband initially couldn't hear who it was calling, and when he asked for him to repeat who was calling, Mr DiMeo slowed his speech down to a ridiculous speed, as though my husband was slow. Then he told him he was returning my call, and was just very rude throughout the conversation.
I finally reached someone today, a woman. I explained how I just paid $150.00 for Blueberry bushes, and they arrived dead. She read me a disclaimer about once they leave their farm they are no longer responsible. I started to ask a question, she cut me off said "Thank- you- Good bye. and hung up the phone.
So much for customer service, so much for my $150.00 investment in blueberry plants.
I submitted a complaint to the better business bureau, and I am posting my experience here. Hopefully it will prevent someone else from getting ripped off. If anyone that has any ideas on how to get our money back, I would love to hear them.
On May 2, 2013, Blueberry_Hell Sharon Hill, PA wrote:
Not the Blueberry Hill of Fat's Domino. You won't find your thrill at Dimeo's - unless you like being abused
Well, it seems we've joined the ranks of blueberry enthusiasts who were drawn in by the Dimeo website and youtube videos, only to be verbally assaulted and driven away, stunned and reeling in a state of utter disbelief over the entire experience of visiting the Dimeo farm.
I don’t even know where to begin in describing the horrible treatment we received. We being: me 70 yrs old, my 72 yr old husband, our 50 year old organic/wholefood nutrition counselor daughter and her 21 yr old daughter, an avid ecologist and agriculturalist, recently graduated from Green Mountain College in Vermont. We were so happy to be taking the 1.5 hour drive to Hammonton, NJ to buy 6 “organic, 4 foot, quarter sized blueberry bushes” and had no idea that we would soon be entering the bizarre world of an aggressive, narcissistic, psycho who scoffed at us when we dared to call him on his scary behavior.
It began as soon as we pulled up and parked. He came out of a garage like building with an angry expression and his hands held up like a traffic cop. My husband, who drove us there, had stepped out of the truck to introduce himself and my daughter was on her way around the truck to do the same. I was about to get out when Dimeo, with the demeanor of a guerrilla commando, ordered us to “Stop! Get back in the truck!” When my husband explained that we had an appointment he said in a mocking tone, “yeah, yeah.” and then said “just follow me. I’m going to walk in front of your truck and you’re going to follow me.” We did what we were told and looked at each other in disbelief as if we were in the twilight zone.
We only drove a short distance when he signaled us to stop. My husband got out. I opened my door in the back seat of the truck and said “This seems more like a military compound than a blueberry farm.” He glared at me. It gave me the creeps. He then started asking us what variety we wanted and rapidly recited a list of varieties. He handed my husband a sheet of paper with a business card attached which my husband placed on the front seat. We told him we wanted 6 of the 4′ quarter-sized plants that would give us fruit all summer – that’s what the website said we would get for $10.00 per bush. You should know that all of this time his expression was one of anger and his attitude extremely condescending and intimidating. He asked us where we wanted them. We laughed. DId he think we were going to drive home holding them in our laps?
I told him that his website said we would be instructed on the best way to plant and care for the bushes. He sneered and said “The time I spent doing that I could be on the phone making $25,000.00.” My daughter said, “So much for customer service.” His face got ugly and with a tone dripping sarcasm he said “Sorry I can’t give you more of myself.” She said, “Oh, that’s okay. I think we’ve had enough of you already.” At that he said “Get of here. And to my husband, “Give me my paper back and get off my property.” My husband reached into the truck, crumpled up the paper and threw it at him. Dimeo pulled out his cell phone and took a picture of our license plate.
As we drove away my granddaughter said “I had less trouble getting through check points in Mexico. Something’s not quite right about this place. There’s a piece missing from this puzzle.”
We were in shock for most of the ride home. Thinking no one would ever believe our story if they hadn’t actually witnessed the experience themselves, as soon as I got home I googled DImeo Blueberry Farm and found this site. We all gathered around the computer and took turns reading the reviews aloud to each other, gasping, eyes wide with amazement to find each negative review almost identical to our own experience.
Something has to be done about this guy. I think there is more to this than meets the eye. But, who can you trust?
On Apr 21, 2013, HersheyFarmer Elizabethtown, PA wrote:
In my 52 years I don’t think I have ever experienced such a horrifying event of customer service. We truly believed what their website expressed and that is why we chose to go to DiMeo farms. Their website says come on over and we will spend time with you and teach you what you need to know about blueberry farming. So we arrived after a 3 hour drive. The young lady we placed the order with greeted us and was very nice. We waited about 10 minutes and the owner who shall remain nameless came over. In a 10 minute period he yelled at the migrant workers for pulling too many plants. Told us he hated doing retail and just wanted to get out of it. He told us they could not identify which varieties our 3 yr. old plants were. We were just expected to take them and be happy. He ranted that his surveyor had left and we were just holding him up to more important things he had to do. We had come with a small notebook with about 10 questions. When I asked him if we could talk with him, he looked at me like I had grown a 3rd head and said I don’t have time for this. Then he went over and picked up their one page ad and said everything you need to know is on here.
I can’t even begin to explain in that short period of time how incredibly rude he was. I think DiMeo’s would be even richer if they hired a front man for that operation. I was in such shock that we just got in our car and left without a receipt. When I came home that night I posted on their facebook page about the beyond bad experience. The next day I decided to call their office for my receipt. Mr Dimeo introduced himself on the phone and proceeded to tell me he was going to sue me for slander and that he had sent my information to his attorney. We had to pay cash for our plants, so you have to wonder about that. After this we researched reviews on this place and WOW , what we found was not at all good. Just the same day we were there we found an identical experience from another man. My heart goes out to you Pioneer Farming. DO NOT BUY FROM THESE PEOPLE IF YOU EXPECT TO BE TREATED WITH COMMON DECENCY.
PS they delete anything from FaceBook they don't like so don't look there for reviews
On Apr 18, 2013, PioneerFarming Flemington, NJ wrote:
The nastiest and most obnoxious commercial interaction I have ever had was at DiMeo Farms in Hammonton, NJ. DO NOT SUPPORT THIS MERCHANT.
I drove 1.5 hours and was really looking forward to buying local and supporting New Jersey agriculture. As I drove to the farm through the blueberry fields of New Jersey I was really excited to be buying blueberry bushes with true New Jersey provenance for my dream-fulfilling home orchard/garden. However, I found Anthony DiMeo III to be the single most rude, loathsome and noxious merchant I have ever dealt with, and I've lived in New York and New Jersey all my life.
When I arrived at the farm, I opened the car door to look around and soak it all in, and within 5 seconds, literally, he yelled at me to come over to him, demanding I give him my variety choice immediately. I said, "well - I'd like an early variety, a..." he stopped me and barked "I'm a millionaire, and a 4th generation farmer, and I don't need small sales like you ! !" [honestly now - what is the psychological profile of a person who says that at all, much less within 10 seconds of meeting someone...] I said I was considering the following 5 varieties (x.y.z...) and he spit out "you can only have 3 varieties," dripping with venom and condescension. I was speechless. He then ordered me to drive my car over to some location, and I did. I stated my 3 varieties. He WOULD NOT let me choose the individual bushes [so much for the happy-face fantasy portrayed on the farm's website] , directing his worker to choose for me, who chose spindly single or double branched plants. The worker started roughly bending branches and shoving them into my car. I protested, and said I would load them myself: "just let me pay, and I will load them myself". He again repeated, pathologically - "I am a millionaire, a 4th generation farmer, and i don't have time for this ! !" At one point in his psychotic tirade I asked him "have I said or done something to insult you?" I told him that I had just driven 1.5 hours to support local agriculture, because I wanted to put cash into the hands of a New Jersey farmer. I then asked him to point out which of the bushes were which variety (they are unlabeled) , as his worker had just thrown them together into one group. With complete exasperation he said "are you kidding?" and refused to do so.
I've only covered the highlights of the abusive 10 minutes I spent at this place; there's much, much more. Finally, I had enough and told him "I can't believe I just drove so far to do business with such a #$@#$%", and we terminated the transaction mutually. If this guy had bushes that produced 24K berries, I wouldn't buy from him. A rude, arrogant, dismissive, insulting, psych job.
He obviously hates his job and hates his customers. If he really has all the money he claims, he should do one of two things - hire someone to front for him and interact with the customers, or just get the hell out of any business that involves human contact.
If this guy is really the 4th generation on that farm, he should put a tachometer on his ancestor's graves, because they're doing about 5,000 RPM right now, over how he's treating his customers.
I do have to thank him for one thing - he did all of this in front of my 18 year old son, who was completely flabbergasted and appalled by this jerk's behavior. At one point, DiMeo made my son so uncomfortable that he sought refuge in the car. It provided for a teachable discussion on the way home, much like my late junkie cousin did over the years.
Anthony Dimeo is abrasive and unprofessional. He's off colored comments like … just get ‘little Jose” to dig the holes for you, plus others where shocking. and his "I have a college degree" were more some cry for his reason to be an ahole - so when did getting a college degree allow you to be an ahole and treat people like crud - treat people like you want to be treated.
I’m sure their other family members are wishing to get rid of this guy. I would be embarrassed if this guy had my family name. I wouldn’t let this guy wash my car or let alone my dog. Time to remove this guy from the ‘professional’ gene pool he thinks he is in. This guy is single handily taking down a legacy family business that his grandfather built on hard work, integrity, and good people skills. Hey A.D. - You have a public website, you are posting YouTube videos and selling a business opportunity to people/consumers, who do you think are planting “you pick it” farms? – who the heck do you think will be calling? Yank this guy’s college degree and ‘human’ card.
Everyone out there – think about why he doesn’t want to take credit cards? Because he knows that you can reverse the charges. Do not send a check, or money order without a written signed guarantee!
On Mar 29, 2013, Flowergirl61 Asbury Park, NJ wrote:
My friend and I had driven over an hour and a half to get to the DiMeo Farms to pick up our blueberry plants. We arrived at our appt. time and waited about 10 minutes before we were helped. Two workers came out to help us. They were very nice and told us about another blueberry plant we were interested in. We were about 3/4 done with the deal when the owner came very abruptly over to us and insisted we hurry up. He went on to explain that he has a meeting soon with a wholesaler and that he makes a lot of money doing a wholesale business. Also that he doesn't make much from selling individually. This made for a very uncomfortable situation and prolonged the interaction as my friend and I called him on his rudeness and lack of patience. We were fine dealing with the two workers until he came over and hurried us along rudely. At one point he got so inpatient that he told the workers to remove the plants that they had placed on the truck. We insisted that since we had driven all this way that we were not going to leave empty handed. No customer should ever have to put up with that kind of treatment... I found the owner to be insolent, rude, disrespectful and extremely inpatient. This made for a very negative and stressful experience. I will never buy nor recommend that anyone buy from DiMeo's!!!