BUYER BEWARE! My mother ordered a Venus flytrap from this company for my daughter's birthday. The plant arrived uprooted with dirt everywhere and was unable to be revived. I contacted the company several times using the phone number on our packing slip with no response. I then emailed and finally got a response, apologizing for the state of the plant and offering to replace it. My daughter's birthday is August 28th. As of today, October 19th, there has been no replacement plant received. I contacted the company again at the end of September and after I confirmed by shipping information, the rest of my emails went ignored until I filed a complaint with the BBB. We asked that my mother's money be refunded, but Brad said that if he refunded the money of everyone whose plant arrived like ours, they'd go out of business. He has promised a new plant within 5-10 days, but I am not holding my breath. Obviously Brad hasn't figured out that if he has that many plants arriving to customers unusable, he seriously needs to rethink his packaging procedures and his shipping provider. We will NEVER shop with this company again and advise everyone else to avoid them, too.
Do not order from this company . Once they take your money they don't care about anything else .. No one answers the phone . They break kids hearts and should be ashamed of them selves .. And this Brad Langh is horrible to deal with . Not sipathetic to the situation at all .. Terrible buisness manners ... DO NOT ORDER !!! SCAM !! SCAM !!
IT has been 3 weeks! I ordered 2 plants the same day. one from China one from Santa Barbara CA, I received the one from China....Still waiting on my kids plants. After reading other negative posts i think i have been scammed.
If you google their business location google maps takes you to an apartment or condo complex!
Order No: 8138
Order Date: 2010-05-05 15:12:21
Shipping Method: US Priority Mail
Your order has been printed in our packaging warehouse. Your plants are being hand-picked from our greenhouse and custom packaged for your order. A printed order will typically ship within a day or two. Note: Due to extreme weather conditions, orders to cold regions are being delayed until the weather stays above freezing for a couple of days in a row. We do not want your plants to arrive dead due to freezing weather.
On May 7, 2010, GardenChick1982 (Becky) Gresham, OR (Zone 8a) wrote:
April 26th I placed an order fo a Seymoye the Venus Fly Trap with terrarium (Today is May 7th and it has still not shipped). A few days later my order status had been changed to state the greenhouse was packaging my order and it should ship in 2-3 days. On May 3rd my status had not changed, I sent an email explaing this was a birthday present for my 12 year old son who's party is on May 15th, and asking for an expected ship date. I got no responce so on May 4th I called and recieved no responce, so I sent another email and waited....on may 6th I began to call at all different times of the day with no ansewer ever. This company is in Santa Barbara CA and I am Near Portland OR so we are in the same time zone and our last freeze was near April 3rd. I continued to call at random times as well as the normal business hours and no one ever picks up the phone...Now they have my money my card was debited on april 26th and in this economy I can't just go out and buy my son another gift. I was also so happy I was going to be able to get him one because he really wanted it and for once I could actually afford what he wanted for his birthday. In the end MyCarnivore.com is only hurting my son!!!!