On Oct 23, 2014, Calcifer Sunnyvale, CA (Zone 9b) wrote:
I tried to contact Dollar Seed through email, facebook, webform for a few questions regarding their products. Never heard back. Facebook page is periodically updated but they don't seem to care at all. I like their prices but I'm irked to order from a company that is not accessible.
On Oct 23, 2014, DollarSeed (Dollar Seed) responded with:
On Apr 11, 2012, RiverNymph the Mountains, CO (Zone 4a) wrote:
So I've been on the search for quality seeds at a budget price for a while. Nice to see that every one feels this company has quality customer service straight up. But has any one actually had any SUCCESS with their seeds yet?
On Apr 11, 2012, DollarSeed (Dollar Seed) responded with:
That was kind of unfair. We have been selling seeds since 2010, and no one has said word one about our seeds not growing. In fact, we had a complaint recently regarding the germination rate of our garlic chives, and proved that it is better than stated on the package as we receive them. 95% to be exact. We are a small seed house, so our seeds are always fresh, unlike the large corporations that save seeds from year to year. In fact, we donate all seeds packaged for any particular year to the Cornell Cooperative Outreach Program to teach school aged children to learn sustainable living practices."
This one baffled me. I contacted Paypal in regards to this complaint, and here is what they said: "Mr. Moffitt, Paypal accepts all major credit cards, bank debit cards, and electronic funds (e Check) transfers. We have enclosed a new graphic for your site that shows the "Blue" American Express card, though all American Express cards are an acceptable form of payment. Thank you for your inquiry. Respectfully, The Paypal Team".
Should anyone have a problem with purchasing from our store, please use our "Live Chat" and talk directly to me: David Moffitt the store owner. If it is offline and red, your questions or comments will be emailed to me, and I do respond to all wishes and concerns."