I have used this company for years, but always with the understanding that this company has very hit or miss quality. I used to be very excited by the selection of hickories, oaks and other trees, and over the years have ordered a number of them. very few have ever survived, and the quality of most of them when they arrived was fairly poor. several times when the trees arrived, they were obviously sick and on the way to dying anyway. when i have called, i have never been able to get a refund. The last tree i ordered from them was a jujube that was obviously grafted upside down. The advantages of this company for certain things keeps me ordering, but i have chosen to stick more and more to things like bushes, unusual things i can't get anywhere else, and things like that. so-poor quality generally for trees, very hit or miss, sometimes more miss than hit-but good quality generally for other things. I have mail ordered many plants over the years and expect a certain amount of stress and occasional die off, but this company does have a higher percentage than usual for their mail order plants.
I've had mixed experience with this company. Some of the plants i ordered survived and are doing well while quite a few did not survive the first season. That's quite a bit worse than my average experience of buying plants online. Overall, I will try to stay away from this nursery unless they have something nobody else has. Then I may give them another chance.
I ordered a half dozen Oregon grapes from this company back in April, as their price on three-year transplants was very good. Their confirmation e-mail stated that the shrubs would ship at some ambiguous date in "May." Lame.
I received the shrubs about 2-3 weeks after placing my order. They were shipped bare-root, wrapped in wet newspaper, in a box that was structurally-sound. The quality of the Oregon grapes was variable: two appeared to be in great shape, three looked OK, and one of them was basically a stick with two leaves. Two of them also had a serious case of "hockey stick roots," and one of these did not do well after planting. The others, however, have exhibited new growth this spring/summer and appear to be doing fine.
Overall, I would do business with Burnt Ridge again under the right circumstances (such as a high-volume order of inexpensive young shrubs). Otherwise, they would probably not be my first choice. Ultimately, you do get what you pay for.
Overall, my experience with Burnt Ridge was positive except for the condition of two plants, a Chinese Hawthorn and a 'large' Pixwell Gooseberry. Both were large plants with very few roots, and either arrived dead or died soon after planting, despite being soaked in water for 24 hours like the rest of the shipment. I did not contact the company about replacements, but instead simply ordered another hawthorn and gooseberry from One Green World as I knew I'd get high quality plants from them.
However, my three Aronia seedlings and three Serviceberry seedlings were well rooted (exceptionally so for two of the Aronias), and my Captivator gooseberry was also very well rooted and has been vigorous. My Invicta gooseberry has great roots but few branches, however it has leafed out and I expect it will grow considerably this season. I am still waiting for my 5 Magnolia vines to show any sign of growth, but I think it's still early for them...I hope. My Jumbo hardy kiwi is growing vigorously and the Sweet Scarlet goumi already has fruit forming since it leafed out after planting.
So I'm hoping there is life in the Magnolia Berry vines, but so far nothing. I would order from Burnt Ridge again, as they were very reasonable with their prices, but I'd probably limit myself to small orders next time to make sure what I wanted was stock that was well rooted.
On Jun 8, 2009, livefreeordie Yeagertown, PA wrote:
Placed an order 2 months before planting season, in an attempt to find some different offerings. A week or two after placing order, I was informed 1 of my selections was not available, and to pick another, which I did the same day. Being out of stock so early concerned me only for a second, because the communication was decent. About 5 weeks later, I got notice that my order had shipped, about 3 weeks later than when they were supposed to be planted. The plants took an 8 day trip and arrived in a pathetic state. Poor packaging, and length of trip left me with piles of mush, so far, only 3 plants look to have survived the ordeal. I wrote a letter explaining how outraged I was with the experience, and as expectd, never got any further communication, I will NEVER order from them again.
On June 15th, 2009, livefreeordie changed the rating from negative to neutral and added the following:
I felt compelled to change my rating to neutral after discovering life from the plants I gave no hope of surviving. This weekend I notced that all but 4 of the plants have life begining to show. SO although I still think the shipping method is a concern, the plants seem like they are going to survive at an acceptable rate, and I just may have to reconsider giving them another chance if I see a vairety that I want.
On Feb 19, 2006, mauryhillfarm Vashon, WA (Zone 8b) wrote:
2 years ago I went to Burnt Ridge Nursery in person to purchase bare root plants. Their prices are very reasonable. The blueberry bushes, the fig tree and the cherry tree looked good and are growing well.The apple trees were single trunks, no side branching (possibly younger and therefore cheaper?) but the price was good and they had the varieties I wanted. My complaint is with the raspberry bushes. I bought 5 each of 2 varieties. Of the 10 plants, 4 did not grow (DOA) and one turned out to be a cottonwood tree. The other 5 grew very well and have been since supplying me with tons of berries. I also purchased raspberries from another nursery that year and all grew exceptionally well, so the problem was definitely not my care of the plants. When I looked at the invoice to try to do something about it, I could only find one raspberry selection on the list, so I guess they made an error and undercharged me. It was equal to the value of the plants that were non living at the time of purchase, so I decided to let it go. However, I had 5 empty spots in my raspberry row that first year and by then it was too late to get more bare roots. I would buy from them again since their prices are good and their shipping is also reasonable. They do have a great selection and an informative catalog.