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Posted on May 7, 2013, updated June 4, 2013
I ordered wedding favors with SeedNeeds at the beginning of March and the transaction was immediately processed. Well, it is now the beginning of May, and I have not received any favors, nor is the company responding to my emails (via their website and my personal email) requesting an update on my order. I will be giving them 48 more hours to at least respond and then have to pursue further action. Worst of all, I need to find a plan B for the favors!
On June 4th, 2013, toniann changed the rating from negative to positive and added the following:
Update: Despite the slow communication at first, my order was received last week and they look great!
On Sep 15, 2012, anglrobinson Spring Mills, PA wrote:
I always use this website to obtain seeds for my garden. Their rates are unbelievable and they ship as soon as you order. I always get my package in excellent condition and in a very prompt time. I had one problem with the postman returning my packages and they were very soon to respond. I received exactly what I ordered three days later. They are very nice and have great customer service. They even have seeds I had never seen before and I found this exciting. I do not work for them and was not paid to write this. I really just appreciate good business. Everything I have ordered so far has germinated well and I have lots of beautiful plants. I will always return here and they even send free gift seeds sometimes. It is like getting a surprise in the mail. It is wonderful.
Thank you so very much for your kind feedback, and I can confirm that we do not pay anyone for their reviews. We want our customers to be completely honest with us. If there is a problem, we want you to post it here so that we can work on it. =] Thanks again! and as always happy gardening!"
On Mar 3, 2011, mom2goldens Carmel, IN (Zone 5b) wrote:
I ordered from this company for the first time, and found shipping to be very prompt, and communication excellent throughout the process. Shipping costs were quite reasonable and seeds were protected in a bubble envelope for safe shipping. Seed packets contain some basic information for starting or planting seeds. Their packets do have great photos and some beautiful artwork.
If their germination rates live up to their labeled percentages, these seeds are a good value. I'll try to report back later after I have some seeds started.
I ordered four different types of thyme from Seed Needs for winter sowing - about 10 days later the containers I started are all full of little heads of thyme poking out of the surface; the germination rates look to be pretty impressive. I must add that the seed count on a couple of the packets seemed off. The elfin thyme packet was listed as 200 seeds, but there's no way there were more than 30 seeds in that little packet. Tiny seeds, I know, but I have great glasses. Overall though I would highly recommend this site for seeds.
On Feb 27, 2011, Seed Needs responded with:
"On Mar 1, 2011 9:53 AM, Seed Needs responded with:
Thanks so much for your order!
I can assure you that the packet of 200 seeds was pretty close to 200 if a little short. A physical count is done on all packets of low quantities to make a more accurate estimate of seeds. Simply put, our method is more accurate than seed measurements by weight.