Photo by Melody

Comments regarding Seed Needs

Click here to return to Seed Needs's listing.

You are viewing only negative comments

  Feedback History and Summary  
7 positives
1 neutral
4 negatives

Comments:

RatingAuthorContent
Negative pugetblooms
(6 reviews)
On May 10, 2017, pugetblooms Port Orchard, WA wrote:

I think we spent about $45-$50 on seeds from my seed needs last spring, between two orders. Out of the ridiculous amounts of seeds we planted both in pots and directly sown, only the sticky purple geranium grew. It grew very well. Nothing else came up at all.


On May 10, 2017, Seed Needs responded with:

"On May 15, 2017 11:05 AM, Seed Needs responded with:

We constantly carry the freshest of seed stock available. We are replenishing our inventory weekly to bi-weekly and never store seeds for an extended period of time.

All of our packets are filled when the demand is high and all seeds are guaranteed to grow for up to 180 days.

If a sowing error is made, the seeds will not grow. There are several factors that can affect germination, such as too much or too little sunlight or water. Sowing depth is very important, as well as temperatures as well.

You can go ahead and check out our feedback on Amazon. we have a 97% rating, and for good reason. You can see that the large majority of comments show that our seeds are extremely viable.

You might also be interested to read the reviews for our products as well.

http://amzn.to/2qkpaOe

Thank you kindly for your understanding.
"


Negative everydayguy
(1 review)
On Mar 22, 2017, everydayguy Toulon, IL wrote:

I was dissatisfied with the poor damaged seeds I received after ordering seeds from Seeds Needs U.S.A. on Amazon. In corresponding with seed needs they disregarded my claim and ignored me. I left them poor feedback. Later I noted my feedback as well as other customers negative feedback was removed and the only feedback for the product was several years old. This company is dishonest.


On Mar 22, 2017, Seed Needs responded with:

"On Mar 22, 2017 6:52 PM, Seed Needs responded with:

Hello,

To start, every seed is carefully hand filled so that no machines can damage or miscount the seeds that are sent. We sell hundreds of thousands of packets per year and always carry the freshest of seeds in stock as well.

I am so very sorry that you received damaged seeds due to USPS transit. If you'd like I can look into the case on Amazon for you. Just provide your order id at support@myseedneeds.com

If a claim was filed with Amazon, we of course have to fight it since it technically means that you might not have been willing to resolve an issue peacefully. We always have a great reshipping and refund policy for our customers. We are also very reliable and ALWAYS honest.

As for feedback removals... All feedback posted on Amazon has to be about the experience with the seller and not just the product itself. If you posted about the actual product, then the comment will be removed by Amazon after we request it's removal. Ultimately they are the ones to decide if it is removed. We have Amazon remove several feedbacks a month due to the feedback stating things such as "Seeds did not grow."

Seeds need the perfect conditions to grow sometimes, so if they are sown too deep they will not grow, if they are watered and drowned they will not grow. Etc. So that's why those comments are removed. It's not a trust issue as much as an incorrect way of posting your thoughts in the wrong area of Amazon.

As for being "Dishonest" this is not a truthful statement at all. We are family owned and operated and never have and never will take advantage of a customer. We ALWAYS provide factual details about an order and never lie.

Thanks so much for your understanding and let us know if we can further assist with your order. Just email us the order ID if you'd like.

Have a blessed day!"


Negative scoopbunnie
(1 review)
On Oct 8, 2012, scoopbunnie New Orleans, LA wrote:

I purchased two packets of spinach seed-Bloomfield and New Zealand. I planted them in pots, per instructions, and never even got a sprout. I informed company and they sent two more packets. Again, I planted in pots, per instructions. Again, the seeds were bad and did not sprout. I then asked for a refund-I had missed two growing seasons and wasted valuable garden space on these seeds. The company refused. I would not recommend purchasing from this vendor.
Note, it was not like some of the seeds did not sprout-none of the seeds sprouted.


On Oct 8, 2012, Seed Needs responded with:

"On Oct 8, 2012 7:47 PM, Seed Needs responded with:

Hello,

I must say that this customer has not provided all of the details and is not being reasonable in this current situation.

They had purchased 2 varieties of Spinach & 1 packet of wildflower seeds. First they had told me that the two varieties that had not grown were the Bloomsdale Long Standing Spinach, and the Partial Shade Wildflower Mixture.

We then offered a choice between two options. A Replacement of a fresh batch of seeds, or a refund for the product price. The buyer had chose to have a fresh batch of seeds reshipped to them at no extra charge.

They then contacted us again stating the the Partial shade Wildflower Mixture had produced, but the Spinach, long Standing had still not produced.

We have explained to them that the option was given for a replacement or a refund, and since they had chosen a replacement, we would be unable to refund the seed cost.

Why would we offer a free replacement of fresh seeds just to end up refunding the sale afterwards? We give the choice of a reshipment or refund, you chose the refund.

I do apologize but you are not being reasonable in this situation.

Thank you, and again my apologies.


On Oct 8, 2012 7:49 PM, Seed Needs added:

My apologies for the typo, you chose the Reshipment not the refund.

Thank you."


Negative RAVENCLAW
(2 reviews)
On Aug 20, 2012, RAVENCLAW Mansfield Center, CT wrote:

I ordered a packet of 60 "pure white" four o'clock seeds, through amazon. The info on the packet was a little sketchy (said the spacing was only 6"....) but the internet can make up for that. I was so excited when every one of the seeds came up, because they were going to make a great addition to the all-white/hawkmoth garden in the backyard. Right now they're glorious... in full bloom. 20+ plants. The only problem is......they're all hot pink.


On Aug 20, 2012, Seed Needs responded with:

"On Aug 21, 2012 12:14 AM, Seed Needs responded with:

Hello,

We have provided seeds that were more than likely mislabeled by our suppliers. And though this is no reasonable excuse for what has happened, I can only say that we are only as good as our suppliers.

If you could please contact us at support@myseedneeds.com, we will be very happy to make this situation right.

We can't fix a problem if we are not first contacted by the customer.

Thank you."



Overwhelmed? There's a lot to see here. Try starting at our homepage.

[ Home | About | Advertise | Media Kit | Mission | Featured Companies | Tour | Contact Us ]

Back to the top


 

Hope for America