Comments regarding K. Van Bourgondien & Sons, Inc.Click here to return to K. Van Bourgondien & Sons, Inc.'s listing.
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|On Dec 17, 2016, nitzi1944 Kings Park, NY (Zone 7a) wrote:
Placed order. Then was notified 1/2 was cancelled.This as for hyacinth forcing vases. Since the ground is now frozen, I cancelled the rest of the order for some unusual daffodils. This company needs to upgrade the website. Why is it possible to order on the website, and then be notified it's not available????
|On Apr 5, 2016, icyangel2 Duluth, MN wrote:
Posted on April 5, 2016, updated April 5, 2016
On April 5th, 2016, icyangel2 added the following:
I forgot to add, there\'s one other Garden website I\'ve ordered from before, Direct Gardening or is it Garden Direct? Anyway, DO NOT order from them! Seriously don\'t recommend. Maybe I just had a bad hand of them, but I remember the first time I received my order from them, well the trees were supposed to be dormant so I figured they were fine (this was in the fall), planted them... next spring I waited and waited. NOTHING budded out. Check on them closer, yup they\'re dead. So they have a free replacement thing... ordered for that. I got them the following spring, they looked like they were already dead, a red oak still had dead leaves on it and just didn\'t seem right at all... Planted, waited... sure enough they were dead, nothing budded. The only thing that was alive were the tiny 3\" potted trees, the rest were bareroot, but even they didn\'t look so good. I have yet to see if they survived winter or not, I\'ll update when I find out. But generally even with the free replacement they aren\'t so good. Remember these are all first time experiences, maybe just bad luck, but even so some of that stuff really needs improvement.
On April 5th, 2016, icyangel2 added the following:
Of course it wasn't until after I ordered and received their replacement that I read online somewhere that Garden Direct has a ton of bad reviews from other people.
|On May 20, 2014, TheRectory Stanardsville, VA wrote:
I ordered 12 wine-colored peonies. After several false starts with shipping/delivery dates the plants arrived and most of the rhizomes were well sized with good eye development. A couple of them were very much on the puny side of things but that type of thing is par for the course. All of them had gray fungus issues which we treated.
|On Apr 10, 2013, kbrehm Red Bluff, CA wrote:
Last summer 2012 I ordered several Peonies from this Company.
On Apr 10, 2013, K. Van Bourgondien & Sons, Inc. responded with:
"On Apr 17, 2013 2:31 PM, K. Van Bourgondien & Sons, Inc. responded with:
Thank you for taking the time to let us know about the problems you had with your order. I truly apologize for the worry we caused you. We took over ownership of the company in late June and this is probably why there was confusion about your order."
|On Feb 15, 2013, Phebe Joppa, MD wrote:
Today 2/15 I can't get onto the van Bourgondien website by computer or iPad; it defaults to the GoDaddy.com site, saying that their domain name expired 2/14. Is anyone else having trouble? I can't get through by the email address on their catalog, either -- it bounces back. Are they going out of business?
On Feb 15, 2013, K. Van Bourgondien & Sons, Inc. responded with:
"On Feb 19, 2013 11:49 AM, K. Van Bourgondien & Sons, Inc. responded with:
Thank you for letting us know. We were having site problems but everything is back up and running fine. I apologize for the inconvenience."
|On Jul 11, 2012, mc003 Crown Point, IN (Zone 5a) wrote:
Posted on July 11, 2012, updated July 11, 2012
On July 11th, 2012, mc003 added the following:
Dang, wish there was a way to upload a photo on here. I took a screen shot it gave me such a giggle, wanted to share it with all!!
On Jul 11, 2012, K. Van Bourgondien & Sons, Inc. responded with:
"On Jul 19, 2012 11:05 AM, K. Van Bourgondien & Sons, Inc. responded with:
Thank you for your posting and we apologize for any inconvenience. We are now under new ownership and a customer service representative will contact you for more information. Or if you prefer you can call us at 800-552-9916 and of our of customer service representatives will be happy to help.
|On Mar 6, 2012, Daphnesmom Leesburg, VA wrote:
I entered a neutral rating as historically I have been very pleased with the business transactions I have had with K Van B, however; I too recently placed orders totally $350 that I fear I may never receive. I heard they are back on line and taking new orders but am skeptical. It's a shame as they have great prices, selection and fantastic Dahlia bulbs. I wish they would issue a statement of their status but I suppose that would be not advised by their attorney.
|On Feb 17, 2012, Vickie301 Rocky Mount, NC wrote:
I am sorry to hear of the financial trouble; however, as it is garden planning time more should be posted as to if they will be able to fulfill orders this year. I have been trying to place an order for summer bulbs, with no success. Now I will have to order from another company as one can not keep waiting due to limited supplies. Previous orders have been great, it would be sad to no longer have this plant source as I have had great success with my previous plant orders from them.