This reviews purpose is to inform anyone thinking of ordering from this company to try to avoid this problem .If you dont mind ordering by early May when everything may not be quite up in your garden go with them otherwise they will coerce you to an exhorbedent chage to get your plants when you origionally wanted them. It is about 40% of the order total for shipping with the "warm rate" then you get a e-mailed that you have to wait till fall when you can't enjoy your plants and they can't get much needed growth and proper hardening time in your garden to survive the winter especially for margional plants . Why give people an option of choseing a lower ship rate when in the end if they want their plants they end of paying the heigher rate. I have ordered many plants for about 2 decades from places near and far between late may and august that took 5-7 business days from all over to get to me without incident. This is the only company that does this warm weathr rate I have come across. I had this exact problem last year and complaned ,got my plants delivered without the warm rate and everything was fine in fact many have come to thrive in the garden this year .This year I am giving in to the heigher charges since I just want my plants when I was orgionally quoted as getting them. This year I even made sure to order earlyier. My plants should come on 6/6 but again thats when they should have arrived exactly with the flat rate since I ordered on may 22 ed.