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You are viewing only positive comments

  Feedback History and Summary  
77 positives
11 neutrals
20 negatives

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RatingAuthorContent
Positive cjparker
(6 reviews)
On Apr 29, 2009, cjparker Kennewick, WA
(Zone 7a) wrote:

I'm very please with the package I just opened from Musser Forests. In order to take advantage of their "50 Frasier Fir seedlings for $1 with any order", I ordered a 1-2 foot sawtooth oak. The sawtooth oak is a tad shy of three feet, has many leaf buds and looks healthy and ready to grow. The fifty supposedly 4-8" seedlings are all over a foot tall and are healthy and pliant. They were packed in such a way that they could not move about in the box. So I have a three foot oak tree and a bunch of foot-tall fir trees, all for under $20 including shipping. Very nice!

Positive qbs
(5 reviews)
On Apr 21, 2009, qbs Mill Hall, PA wrote:

I placed a nice order with Musser's. All the plants arrived in a very secured manner and all very viable. I have had to pot many of the bare rooted plants as the planting area has not been cleared due to the wet and cool weather we have been having. All the plants have budded out and are very healthy in their pots.

Positive PinetopPlanter
(12 reviews)
On Apr 21, 2009, PinetopPlanter Auburn Four Corners, PA
(Zone 5a) wrote:

My father and I have ordered from Musser for years (at least 15), and we have been relatively happy customers. They were the first nursery in our area, to my knowledge, to offer bulk seedlings of Concolor, or White, fir, and each year have a few unusual pine, spruce, or fir offerings that can be had at a decent price in amounts as little as 5, or even individually, in pots. They have been the only commercial catalogue we have ordered from for bulk tree seedlings beyond our state nursery in Pennsylvania. Over the years, for sure, they have fallen short a couple of times, in supplying seedlings that were definitely at the lowest end of their scale in terms of height. However, on the average, they have been quite good regarding the material they supply and the time they ship.

This year's order included 25 bareroot Concolor fir, and smaller amounts of Lodgepole pine, Serbian spruce, Southwestern White pine, potted Austrian pine, and a smattering of individual potted trees. Although the Lodgepole pines were on the small side, the others were beyond expectation, and all looked healthy, fresh, and ready to grow.

We are quite happy to have Musser as a resource for quality seedlings. I look forward every year to their newest offerings.

Positive PAMSPACE
(3 reviews)
On Apr 14, 2009, PAMSPACE Temperanceville, VA
(Zone 7a) wrote:

I ordered 5 Eastern White Pines on 3/29/09. When I got off their website I went cruising the 'Net looking for pictures of my soon-to-be grown up trees. To my horror, I realized that I had ordered the wrong type of tree. It was a Sunday, and I left a rather long-winded message regarding my mistake. I was contacted at work the next day and we discussed my requirements at length. After several trips for the customer service rep to talk to a botanist, we determined what tree to order and what the shearing requirements would be. Well, those babies came last night and they are wonderful. Packing was done carefully, pots were moist, and I only had to tease the roots a little bit before they went in the ground. I will definitely order from Musser's again ! Pamspace

Positive adalm
(4 reviews)
On Apr 7, 2009, adalm Madison, OH wrote:

I have ordered hundreds of trees from musser's and have never been dissapointed. They send what you order. Out of those trees I can count on my hand how many didn't make it. They have saved me so much money reforesting my property.

Positive hemlockhaunts
(4 reviews)
On Mar 27, 2009, hemlockhaunts Dover, PA wrote:

Musser Forests is a Superior tree farm. Been planting their trees and shrubs for 15 years. One week delivery time after ordering(fast). Just keep your plant roots moist and plant right away on arrival. Water regularly the first season. You'll be rewarded with lush stands of trees or shrubs as I have. A stand of palowuania is now 40' high, and the seeds have spread, with trees everywhere on my lot. My evergreens are over 30' high. Redbuds have seeded and appear everywhere. 12' wegeilias. More forsythia than I can transplant all from one bush from musser. You got to never let the roots dryout when transplanting ordered stock or dividing your own, that is the key to success. Best to plant early spring or late fall, my plants always survive.

Positive cbandina
(2 reviews)
On Jan 13, 2009, cbandina Horseshoe Bend, AR wrote:

Jan. 6th ordered 10 spratan trees recieved today 12th . They are in good shape and hope they all thrive where I plan to grow them as a hedge. Will plant them 3 ft apart. we still have wokable soil here in n.e.ar. plan to buy more evergreens from them.

Positive jessums
(1 review)
On Jun 14, 2008, jessums Pittsburgh, PA
(Zone 6b) wrote:

Beautiful garden center with extremely helpful staff. Decided to visit them in Spring and was able to get some incredible deals. If you get a chance to go some time, it is definitely worth the trip.

Positive quiltjean
(2 reviews)
On Mar 30, 2008, quiltjean North Chelmsford, MA
(Zone 6b) wrote:

On the whole I am pleased with Musser. Last year the bayberries they sent were healthy and immediately went to work; however the Annabelle hydrangea died upon impact! I buy only potted treesbecause I've had less luck with bare-rooted stock. Most of my little trees are better than expected, more vigorous and ready to grow.

Positive Uaru02
(2 reviews)
On Feb 29, 2008, Uaru02 Simpsonville, KY wrote:

I ordered 100 Norway Spruce last Fall. I didn't plant right away and then took too long to plant them when I had them in the field. I still had about a 80% survival rate. Not too bad. For the price, Musser's can't be beaten for bulk orders. I expected a certain amount of loss since I simply dropped the seedlings into the ground with a shovel-full of top soil. In about 75 years, the living screen that I am aiming for should be majestic.

I used to live relatively near Mussers and would visit the farm on occasion. It is a well run operation with a real desire to do things right in their niche which is trees. They haven't tried to be All-things-to-all-people.

Positive EugeniaBostwick
(6 reviews)
On Dec 11, 2007, EugeniaBostwick Pinckney, MI wrote:

Love this company, which is a godsend to the underfunded tree lover:-) Not every tiny tree I ordered from them has lived, but 99% have, and I can't fault Musser if I try to grow Nyssa sylvatica in my highly alkaline soil! I have a beautiful hemlock hedge, though, despite the alkalinity. And 2 of 5 notoriously difficult to establish yellowwoods have made it.


On December 11th, 2007, EugeniaBostwick added the following:

And by the way...my bald cypresses are doing beautifully, 5 out of 5. I don't recall which size I ordered, but I planted them right away. --in heavy clay muck to which I add some sulfur every year. They are two years old and about 5 feet tall.
Positive Mongo1
(2 reviews)
On Aug 16, 2007, Mongo1 Janesville, WI wrote:

I've ordered from this company many times over the last 10 years, while living in three different states (military moves). They are my first choice for trees and shrubs, period. I usually order items in multiples of 5, and almost invariably, they send 6. Most things I've gotten are bare-root, which arrive with the roots wrapped in wet newspaper and then in plastic. I've never gotten a plant with dry roots, or which appeared damaged. The rare times I've had a problem with a plant, they sent a replacement or gave me a credit, with no hesitation or questions asked. I'm working on trying to establish a coniferous tree screen along one of my lot borders, which is very shady; a tough spot to start trees. Musser's small trees are so cheap, I can experiment with several varieties to see which will establish themselves. The "losers" I can afford to throw away after they've died. This spring's order arrived, as usual, in perfect condition with every plant healthy and viable. I've dealt with many mail order nurseries over the years, and these guys get my top rating.

Positive JeffLuther
(5 reviews)
On Jul 2, 2007, JeffLuther Grove City, PA wrote:

Was in Indiana on Saturday, so I had to stop. Excellent selections including perrenials,very knowledgeable help. Great shopping experience. For those of you who say, I could have bought a bigger plant locally, why didn't you? I use mailorder only for odd hard to find items, that I can not get locally.

Positive dc_luke
(2 reviews)
On Jun 13, 2007, dc_luke Washington, DC
(Zone 7a) wrote:

I've ordered from them twice. The first order was for
some potted deciduous trees. They arrived in great
shape and are still doing great [cherry birch, alder
and arrowood]. I then ordered a two batches of
evergreens (hemlocks and arborvitae). I choose 2 day
air being that it was getting into May. They arrived in
great shape. The young arbs looked better initially, due
to the more regular growth habit. However, the young
hemlocks new growth is now lengthening and filling
them out. They look like they'll pull through the summer
heat [with plenty of watering]. Planting 10 bareroots
takes awhile, so I heeled them in (5 per pot) in large well
drained containers of pine bark fines and kept the mix
moist and in a shady spot. This worked so well that they
showed new growth while I was getting the various holes
prepped. I've ordered bare root from other places where
dieback and stump sprouting from dormant buds seems
to be more the norm. I will definitely order from Musser again.
PS Don't skimp on shipping. Be there and be ready when the trees arrive.

Positive thecollector
(3 reviews)
On Apr 18, 2007, thecollector Farmville, VA wrote:

I ordered 10 potted Green Giant Arborvitae, which arrived last week. The plants were robust, very well packed, and, something important to me, were uniform--all were nearly exactly the same size. This place seems like a good source for trees in bulk. Prices are very reasonable and at least in my experience, stock is good.

Positive Fangorn
(2 reviews)
On Apr 3, 2007, Fangorn Fayetteville, GA wrote:

I ordered five Lynwood Gold Forsythia that were so inexpensive it's hard to believe. Were they small? Yes, but this cultivar grows fast. I have a lot of time and patience when it comes to gardening and saving money. Were they rootbound? Yes, I cut ends off the longer roots, untangled the rest and spread them out over a small mound like a bare-root rose. No problem, they are growing beautifully. Were they well packaged? Absolutely. The only better packaging I've seen is from Logee's and Marj Gossler (that lady runs an incredible nursery). Were these small plants well branched? Yes, all except one had multiple branches. Was it worth a little over $20.00 (including S & H) for five beautiful plants? Duh, I challenge you to find them for less. These were potted not bare-rooted. Would I buy from them again? Definitely.

Positive forgebalst
(1 review)
On Mar 31, 2007, forgebalst Nicholson, PA wrote:

Packaging was A++ the trees are healty and a generous size. I would not hesitate to order from this company again.

Positive naal
(7 reviews)
On Mar 30, 2007, naal Fairfax, VA wrote:

Ordered or the first time from Musser (5 bare root Hetz Wintergreen) and must say was quite impressed. The trees were all larger than ordered and had healthy root systems. They were packaged very well and arrived in VA healthy and moist. Planted them upon arrival yesterday and now it's just wait and see!

Positive dragoness
(1 review)
On Jan 16, 2007, dragoness Hampton, VA wrote:

hi, i just joined and want to tell you that last spring i bought 10 rosa rugosa. when they got here i had to call them because they were 2ft long sticks. they were extremely friendly and advised me to just plant and wait i have to say by the time fall had crept up here in zone 7 they were HUGE! blooming and even full of hips. i am sold on them. do not be discouraged by the fact they are bareroot and look like twigs there are roses in there!! thanks musser my front yard will be gorgeous again this year im sure.

Positive southgrower
(1 review)
On Nov 14, 2006, southgrower Utica, MS wrote:

I have ordered many times from Musser over the years. While their upper PA climate has little in common with mine in the deep south the results have always been satisfactory. The best "deal" from them is the potted plants. I recently bought two potted bald cypress trees. Both had extremely healthy root systems. I also purchased two chinese dogwoods. Since we were in the middle of a drought I planted the trees in clay pots until conditions improved. When I finally got around to planting the trees, about three months later, their roots had filled the pots! Be more cautious about the bare root trees, but I would have no hesitation ordering any potted tree from them.

Positive rcaretti
(3 reviews)
On May 25, 2006, rcaretti Woodsboro, MD wrote:

I ordered Canadian hemlocks from Musser last year and they were in good shape when I received them. They were not huge, but were a reasonable size considering the cost and were packed well. I would order from them again.

Positive JohninMichigan
(1 review)
On Apr 25, 2006, JohninMichigan Delta Township, MI
(Zone 5a) wrote:

I ordered 2 Bald Cyprus and 5 Catalpa trees in Spring of 2005. These trees survived the first year and are doing great this year. Musser's Forest is a company that I will use in the future for buying trees. I have had no problems with this company.

Positive CT_Ohio
(4 reviews)
On Apr 23, 2006, CT_Ohio Millfield, OH
(Zone 6a) wrote:

Just received the 25 Canadian hemlocks (3+3) I ordered and could not be more pleased. The trees have heavy, healthy root systems and well branched, full tops. There were at least 25 trees the size stated in the catalog as well as 4-5 smaller but very healthy trees in the package. Packing was excellent for bare root plants and included instructions for planting were explicit and easy to understand. I am quite impressed with the quality of the plants I received.

Positive schobm1
(2 reviews)
On Apr 23, 2006, schobm1 Bloomfield, NJ wrote:

Very pleased with the of value of well wrapped plants received from Musser. Ordered both bareroot and potted. Yes, looked like a stick and tiny. But with proper planting and care have been pleasantly surprised with the results especially given my New Jersey clay, heat and drought. When buying any plants mail order or local, highly recommend similar growing climate. Local nursery tried to sell me established evergreens grown in Oregon-don't see how that would work for my garden. Mussers customer service representatives treated me professionally on the telephone and that is how I treat them.

Positive Enchantra
(5 reviews)
On Apr 19, 2006, Enchantra Farmington, NY
(Zone 6a) wrote:

I have ordered from this company and so has my Father. All the trees have arrived packaged in damp paper mulch with plastic wrapped around the roots. There has been no breakage in shipment at all, and the trees all took so far. I ordered several potted Red Japanese Maples from them this year and they were much larger than I expected. The stock seems to be of good quality.

Positive provincialblond
(5 reviews)
On Apr 12, 2006, provincialblond Lansing, MI wrote:

I've ordered numerous trees from Musser Nursery: Corkbark Fir, Pitch Pine, Mugo Pine, Douglas Fir, Japanese Black Pine, and Austrian Pine; the quality of the aforesaid orders have been excellent. Musser is very accomodating when It comes to shipping: I changed my delivery date 4 times and they followed my instructions accordingly. I plan buying from Musser in the immediate future.

Yours truly,
Kriss Schrandt Michigan

Positive snyderlm
(3 reviews)
On Apr 12, 2006, snyderlm Paoli, IN wrote:

I have placed two really large orders with Musser Forests and been well-pleased with every aspect of the transaction.

The first order had a few 'duds,' which I would expect when I'm paying so little for things. They replaced them quickly and courteously. After the initial glitches, I am pleased to report that these plants have all grown and thrived for several years...through bad winters and droughts (and truly awful soil in some cases).

This year, I placed another huge order. I was amazed at the quality of the plants they sent! The root systems were huge and the plants were well-developed.

There are 'bargains' out there, and there are rip-offs. I would definitely place Musser in the bargain category. Their plants are priced very cheaply. So their 'experts' aren't really knowledgeable. Buy a book! I've found very few mail order nurseries who can tell me how to handle my plants when they are located in different growing areas from mine. Don't expect that! If you receive nice plants...well rooted...alive!...haven't they lived up to their end of the deal? Even some breakage is to be expected. They probably needed to be trimmed back a bit anyway, to ensure successful transplant.

I like them and will continue to do lots of business with them.

Positive AvDaBr
(2 reviews)
On Mar 26, 2006, AvDaBr Pioneer, TN wrote:

I ordered 10 winterberry hollies early this month. They were listed as 4 year old seedlings at 2-3 feet. The total, with shipping and handling, came to just a shade over $30. Okay, the price was very reasonable, but what about the timeliness and quality of the shipment? Well, in less than two weeks, a long cardboard box arrives on my porch. Inside are the specimens bundled together ratherly tightly, with the roots well wrapped in plastic with a finely shredded paper material covering them for moisture retainment. I lightly watered the roots and waited several days to plant. To date, all are doing well. The plants all fell into the advertised size range, and they even shipped me one extra. They are well rooted, vigorous plants. Based on my initial experience, I couldn't discourage anyone from buying from them.

Positive Live2garden
(6 reviews)
On Mar 6, 2006, Live2garden Waterford, WI
(Zone 5b) wrote:

I love Musser forests - in fact, if there ever was something to get me to drive "east" it would be to visit their nursery in person.

Over the years I have ordered many different trees and shrubs. And they all arrive very well packed, very healthy looking - as if they were just dug from the ground. I have tried all their different options - from bare root to the different ways of being potted and each time the plants are very well shipped and arrive in good condition. I only had one disappointment in that I lost all of my shipment a few years back but that was due to very severe drought conditions and a personal illness (I wasn't able to haul water to the transplants) so I do not blame the company. I have never had to ask for replacements.

I haven't had as much success when speaking to the horticulturists though. My impression is that they are reading rote responses listed in some "FAQ" manual and not listening to the specific concerns brought up. Maybe I just hit them on a bad day, we all have them.

I absolutely recommend this company based on my experiences....I am probably known there as the "sky rocket" queen as I order a dozen or so every year. But they are so quick growing, so cute when they are little and I have never lost one due to shipping or handling.

Positive jbrockettm
(8 reviews)
On Feb 18, 2006, jbrockettm Fort Plain, NY wrote:

Ordered about 100 trees from Musser in 2005, both spring and fall. Thuja Green Giant, Beech, Red Oaks, Black Walnut, Cornus, Cercis... Only a couple didn't survive and not by fault of Musser. One or two succumbed to the summer drought (cornus kousa and black walnut) and one or two to my neighbor's well-intentioned, though ill-sighted, mowing efforts (was that a tree you planted there? oops). They were shipped quickly or when they needed to be, and always packed well. Yes, you have to untie them and sometimes the roots are a little tangled but I don't see that as anything unusual, you just pull them apart gently and they are fine. I have ordered mail order trees and plants from many companies and Musser has always been reliable for me.

Positive RollingAcres
(5 reviews)
On Nov 16, 2005, RollingAcres Reedsville, WI wrote:

I have Ordered from most of the major tree nurseries and now do most of my business with musser unless their is a species that they do not carry , I'm Sure if i contacted them they would contract grow them for me .
As for other nurseries for the most part the quality of their trees from a growers stand point is i have to toss 1/3 -1/2 because of poor form.Not with Musser.
P.S. I give their trees a workout growing most on in containers and they do fine,as well as ground grown which is healthier for a tree or most any other plants.

Positive flash317
(6 reviews)
On Jun 18, 2005, flash317 Monroe, NY
(Zone 6a) wrote:

Just received ten potted Green Giant cedars, which arrived with beautiful, strong root systems and in excellent condition. The were larger than expected, especially considering the very reasonable price. Interestingly, this variety wasn't listed in the catalog--only on the Internet. What I really liked was that Musser waited to ship them until we had a cool window in the heat wave we've been experiencing. That kind of care is what I'm looking for in plant sources; I received my order a bit later, but the trees look wonderful. This was my first order from them, but it won't be my last!

Positive treehugger1080
(2 reviews)
On Jun 18, 2005, treehugger1080 Dousman, WI wrote:

This spring I ordered 12 each of their "hand selected" 5-year Canadian Hemlock and Norway Spruce transplants. On first inspection all of them looked wonderful, with extensive roots. 2 months after planting, 11 of the 12 Spruces are flourishing. However, 9 of the 12 hemlocks have lost their needles and are dead. I have no idea what caused this, as all 24 planting holes were in the same type of soil which has supported other hemlock transplants in the past.

I informed customer service of the situation and they promptly sent me a store-credit for the 9 dead trees. I will do business with them again but will avoid the heavy hemlock transplants.


On June 18th, 2006, treehugger1080 added the following:

I ordered about 15 of the potted Canadian hemlocks this spring to redeem my credit for bareroot trees lost last year. The new trees were small (as advertised) but were full of life and had great root systems. I was so impressed that I ordered another 25 or so. All 40 trees are prospering and have put on nearly the same amount of growth as my well-established hemlocks. If you have bad luck getting mail order bareroots to live, and don't mind starting off with smaller trees to save money, I highly recommend the potted trees from Musser.
Positive fpgill
(22 reviews)
On Jun 11, 2005, fpgill lexington, MA
(Zone 6a) wrote:

Very nice stock, and great customer service.

Positive sixhorsefarm
(2 reviews)
On May 30, 2005, sixhorsefarm Carmichaels, PA wrote:

Excellent in every way. Fast shipping, Large healthy trees, exceptional customer service. We order trees and shrubs every year from Musser . They offer many hard to find varieties and also a choice of sizes . I feel they are very reasonably priced as well.

Positive greenox
(7 reviews)
On May 16, 2005, greenox New Fairfield, CT
(Zone 5a) wrote:

This is a get what you pay for company. No frills. Mediocre customer service. So, I didn't expect big results ; however I was pleasantly surprised. I ordered some hemlocks, the largest they offer (5 year) . I rec'd very substantial and healthy trees. Having grown various sizes of hemlocks, I expect that in about two-three years, they'll be the size my local nurseries sell them for $50-$100 plus. I paid approximately $6.50 each for 30"-36plus" inch trees about 2" in diameter. Looking forward to a lush green hedge. (And yes I do know about wooly adelgid. I just use Dawn detergent and Canola oil. ) -Green Ox


On May 24th, 2005, greenox added the following:

I would add that I would be more cautious in ordering from this company again. The plants did not arrive when promised but luckily just happened to arrive when I could plant them, nevertheless they were packaged well. Still, the call center was not very helpful and did not know much about the plants, in fact they couldn't answer any of my horticulutural questions. In addition to the hemlocks , I also ordered 10 hazelnuts/hazelberts which were just little "whips" compared to the nice solid hazelbert I received this same spring from Saint Lawrence Nurseries. I probably will order evergreens from Musser again, but only if they promised a full credit if I was dissatisfied. Again, I can't complain about the hemlocks I rec'd , they were a good value.
On June 2nd, 2005, greenox changed the rating from positive to negative and added the following:

Out of the ten nut trees I ordered only two have leaves and the other eight are dead. They received the best of care. I have contacted Musser and heard nothing. I am changing my rating to negative. I have asked Musser for a refund.
On June 9th, 2005, greenox changed the rating from negative to positive and added the following:

I did receive a refund for the hazelnut plants that did not make it. The shipping was not credited. It's too hot and late in the spring to replace with better grade trees from St. Lawrence (those hazelberts planted this spring are spectacular!!!) . I would not order from this company again unless I could get (1) A NO QUESTIONS ASKED GUARANTEE IF THE PLANTS DID NOT MAKE IT WITHIN 60 DAYS OF PLANTING. It would also be great to be able to see pictures of the stock you are going to receive before buying. In this case, yes, size does matter!
Positive yardener
(16 reviews)
On May 3, 2005, yardener Greenfield, OH
(Zone 6a) wrote:

Plants arrived in fantastic condition and on time. Most are bare root, but packed well for shipping. By far the best in quality in the east. I will make them my first source for new trees.

Positive elwoodzeus
(6 reviews)
On Apr 28, 2005, elwoodzeus Saint Mary, MO wrote:

I highly recomend musser trees, expessially the potted little trees. They transplant easily and are alway nice trees which arive in great shape.

Positive Debsroots
(22 reviews)
On Apr 2, 2005, Debsroots Northwest, MO
(Zone 5a) wrote:

Two years ago I ordered Sea Green Junipers, Inkberry Hollies, and Dwarf Barberry. When I placed the order I was well aware that the plants would be small...as that is one of the reasons I didn't have to pay a high price. The plants arrived in great condition, and now two years later...they have turned into great specimens. I will definitely order from them again.

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