I just ran across this comment from a few years ago, first of all thank you to the folks that had positive things to say. I remember this person who was negative. They didnt read anything on our website, sent an order wanting pullets only (which we dont sell). I did communicate with him regularly. He was non-committal on whether he wanted to continue with the order as straight run. I have setting capacity of over 1000 eggs in 3 incubators, I've never had a "broke" machine. He finally demanded that I send him the straight run chicks and fully refund his money since I wouldn't send him pullets. I did fully refund his money - did not send chicks. Anyone that is in business eventually deals with people like this, unfortunately websites such as this one allows anyone to post any version of the truth they wish. Anyone that has questions about my business can feel free to contact me at any time!