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Comments regarding Living Gardens

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5 positives
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Comments:

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Neutral love4garden
(3 reviews)
On Mar 28, 2015, love4garden Springfield, VA wrote:

I ordered 24 Amaryllis bulbs from this company at the end of February. I was disappointed because some of the bulbs are 4-6 inches smaller than stated on the websites. For instance, the Baby Dolls was advertised to be 18-20 inches and what I got was 14 inches.

In general, I expect the bulb to be 1-2 inches smaller than what the company advertised, because it's very common that most if not all of the on-line companies advertised. But to get them 4 inches smaller is very disappointing to me. I emailed the company but no one bothered to email me back. I called and got a lady with an accent as if she's a Spanish-speaking person. She couldn't give me an answer and told me that she will have someone to call me.

The ones that bloomed are OK but smaller in sizes than what they are supposed to be. I ordered a White Nymph but the flower doesn't look like what they have on their websites. My have pink at the tip of each petal and green in the center. It's still pretty though!

Most haven't bloomed yet.

I also ordered lots of fall bulbs last years from them, tulips, daffodils and double hyacinth bulbs. They all come up and I can't wait to see the flowers.

I just hope that they have better customer service. I can't give them a positive review at this time. Will wait for all of those bulbs to bloom. However, I do agree the bigger the bulbs, the larger the flowers. I do like Brent and Becky- all of the amaryllis bulbs I got from them gave large beautiful flowers.


On Mar 28, 2015, Living Gardens responded with:

"On Mar 31, 2015 10:57 AM, Living Gardens responded with:

Dear Love4garden,

Thank you for your comments – they help us become a better company. We are so sorry that your initial contact with Living Gardens did not receive a reply. You’ll be hearing from our Customer Service Manager shortly to be sure that your individual concerns are addressed! We do employ an off-site call center to take orders around the clock, but they are unable to answer some product questions.

Bulb diameters are measured in centimeter (cm) ranges. Our bulb experts measure the bulbs when we first receive them to ensure that the sizes we advertise are accurate. It is possible that in the course of the cool winter storage they experienced some shrinkage. It is normal for bulbs to lose a certain amount of moisture to the air while in storage. Some of the shrinkage can be due to the nutrient stores in the older, outer scales having been transferred to developing scape deep within the bulb. This to be expected over time and is not a cause for worry.

Our owners just returned from a photo shoot in Holland, and they observed the same pinkish areas near the tips of White Nymph. The growers explained that this is typical when the bulbs are forced later in the season (sometime post-Christmas).

Here in NH, since our remaining snow cover still prevents our bulbs from putting on their spring show. We hope you’ll share photos of your spring-flowering bulbs when they bloom.

Thanks again for taking the time to comment. We value your input!

Sincerely, Meg @LG
"



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