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|On Feb 7, 2015, Lilyhazen wrote:
I am posting as a concerned customer. I have bought from Johnny's for 5 years now, and generally been okay with service, seeds, etc (although some seed packets seem skimpy. I did go as far as to count seeds once and found less than half what was stated.) However, I am kerflummoxed about the shipping prices. $4 for less than an ounce of seeds (2 packets)? Could be sent in a tiny bubble envelope for half that.
|On Jan 25, 2015, Morduk Yardley
United States wrote:
I have bought my seeds from Johnny's for nearly 20 years. Lately, I noticed their prices and shipping costs have been skyrocketing. I called to complain about the prices and was told to contact Hillary Alger. When I wrote to Hillary, I informed her that the many items I bought from Johnny's went up 18% from 2013 to 2014. She informed me that my math was wrong. I then pulled out the 2013 and 2014 catalogs and listed every product and the increases. She then told me the next bigger seed packet only went up 5% I guess that was a plug to buy the bigger packs. I noticed the price of the seeds I ordered in 2014 went up 12% for the 2015 year.
|On Mar 6, 2014, bacardi870 Casey, IA wrote:
I ordered from johnnys solely for the recommendation from mothererthnews.com as their readers top seed company. I guess im not that impressed. Their seeds are EXPENSIVE...a dollar more than seedsavers per small pack. Their shipping is honestly out of line. Sure it came fast but ill give UPS the props for the shipping.
|On Feb 23, 2014, Niere Chepachet, RI (Zone 5b) wrote:
Posted on March 20, 2007, updated February 23, 2014
On February 23rd, 2014, Niere added the following:
Sorry, but I'm really about done with Johnny's. There was a time when they were the only place for quality seed--that's simply not the case anymore, and I can't continue to justify nearly $4.00 for every seed packet. This year will be my final bulk order with them--next year I'll only purchase seed or products from them which I absolutely cannot find elsewhere.
|On Jan 24, 2013, louie2 Fort Collins, CO wrote:
Two days ago I ordered about $32 worth of seeds--that's 6 packets of seeds. When I got through the ordering process on the phone, the mailing and handling fee was $10! When I said that I wouldn't order because that fee was too high, it was adjusted to $7.00--still too high, but I took it. My thought is that the postage and handling should never be more than $1.00 per packet, and even that is high. Just know that there are options...
|On Apr 9, 2012, Dempsey Big Lake, MN wrote:
I did not choose to order from them this year because they are so expensive now and have so few OP seeds and instead so many hybrids. They also need to get rid of their Seminis varieties, as that matters to a lot of consumers now a days.
|On Jul 22, 2011, Eric_OH Columbus, OH (Zone 6a) wrote:
No problem with the quality/germination of seeds, which has been good, or pricing which is mid-range.
|On May 8, 2009, Calalily Deep South Coastal, TX (Zone 10a) wrote:
I was happy to find Johnny's online because seeds aren't always available here when it's time to plant. I had questions so I called the company and spoke to a very nice man in customer service. My order total came to around $40 and was shipped priority and arrived in 5 days. Shipping was around $10. I planted the seeds immediately, the germination on most was good. The second time I placed an order, also by phone, girl was not as nice as the first guy, order came to around $40, shipping was $10, order was sent regular mail and took 2 weeks to arrive. I have no idea why different shipping methods were used. I wasn't offered a shipping option when the order was placed.
On May 8, 2009, Johnny's Selected Seeds responded with:
"On Sep 8, 2009 9:46 AM, Johnny's Selected Seeds responded with:
Hi! Please contact our customer service department - they will be happy to help you and clarify the problems you had. We want you to be happy - please contact us today!
|On Jan 10, 2009, lareinedujardin Ridgefield, CT wrote:
I too was affected by the hacking incident at Johnny's seeds and was very inconvenienced by having to get a new card and cancel various other orders. It would have been nice if they had offered those affected free shipping or something to compensate us. Because they did not, I did not order from them last year. I am giving them a "neutral" because they are still a good company and hopefully have learned something from this.
|On Apr 2, 2008, markc125 Winthrop, ME wrote:
Great selection, great tools. The collinear hoe is a great time saver. Seed prices are expensive as is shipping, even to a few towns away. I've had mixed success with germination. I prefer treated seeds and they do not offer this in many varieties.
|On Jul 26, 2007, Dobitus Colorado Springs, CO wrote:
I got a letter from the company about my credit card theft like many others. I agree with other comments that an email would have prevented much grief, but that takes quick action on the part of Johnny's. I am satisfied with the product, although the shipping seems expensive. The service is good, and you can't argue with the selection. I will order from them again, but will not use a credit card again. Sorry, but that's the price of not staying on your toes in this business.
|On Apr 15, 2007, beaker_ch Columbia Heights, MN (Zone 4a) wrote:
I also received the letter from Johnny's on March 5th. The instructions were to just monitor your card and report any thefts. I called my bank and they said, no way. They cancelled my card immediately and I'm happy to say, i have no thefts to report.
|On Mar 21, 2007, tickhill Yanceyville, NC wrote:
Many people are easily put off or irritated when they encounter difficulties with online ordering.
|On Mar 8, 2006, SamsDaughter White Cloud, MI wrote:
I had ordered from Johnny's for many years--up until the past few years. Their prices are very high; I can buy the same varieties from other reputable companies for much less and get the same amount, the same quality, of seed. There were several things I wanted from this years' book, but found them elsewhere. I didn't want to pay shipping for the couple of things I couldn't find anywhere else. Price is the major reason I'm not ordering from Johnny's anymore.
|On Feb 26, 2005, clod Adams Run, SC wrote:
I ordered from Johnny's last year with good results. My seeds arrived the same week I ordered them. I like their variety of seeds. But this year has been a whole different scenario. I ordered on-line a week ago. Mid week I received an e-mail informing me that my entire order was being held up because one pack of beans wasn't in stock. And asking if it was ok to wait and send it about the middle of March. Our growing season has started for the early crops. I sent an e-mail reply expressing my disappointment that the rest of my order hadn't been mailed out. I also told them what item to substitute. They acknowledged my e-mail and replied that I still might get my order this week. Seven days from the order date, I received a package from them. It was the one pack of beans that I had requested they substitute. I can't understand how the substitute arrived before the rest of my order. As of today, the bulk of my order hasn't arrived. I have to question the competency of a company that can get your substituted item to you before the rest of your order which they had in stock.
On March 1st, 2005, clod changed the rating from negative to neutral and added the following:
Here's the update. I received my seeds today. Ten days after I placed the order. After several e-mails denying there was a problem, I received an e-mail yesterday with an apology and an admission that because of human error my order wasn't shipped on time. Then a follow up phone call today to see if my order had arrived. And she said she is mailing me a gift certificate to encourage me to keep using them. That's about as good of customer service as you can get under the circumstances. I'll change my rating to Neutral because it was an honest mistake and they're trying to make amends.
|On Feb 5, 2004, Katt_TX wrote:
I'm giving this company a neutral rating this year (with reservations), because it annoys me when a company doesn't keep their website properly up to date. Especially one that is listed in the top 20. Of the several items I ordered (less than 10), one item ended up being unavailable even though it was listed as available on the website. I received no notice to that effect, and only found out when I recieved the seed order. As a result, I had to reorder the seed from someone else I had already ordered from (could have saved on shipping here).
On February 5th, 2004, Katt_TX added the following:
I also wanted to make it clear that they have a fairly good selection of tomato seeds (nothing fancy, but a variety great solid selections for the aspiring beginner) and list them quite well on the website. The web listing seems to carry many more selections than you'll find in the print catalog.
|On Jan 28, 2004, gomyway Bancroft, MI wrote:
I have ordered seeds from Johnny's Selected Seeds in the past and have been quite happy.
|On Feb 1, 2001, Esoeth wrote:
I am a master gardener, last home on 5 garden tours, I love to garden and have ordered a lot. As for Johnny's, I just planted a bunch of their seeds last year; most was very good except pumpkins and squash.