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Posted on May 16, 2011, updated March 11, 2014
I ordered over ten apple benchgrafts from this nursery for delivery in 2009. Only two were in decent condition and made any growth, the rest were dead. I returned the labels of the apple benchgrafts that did meet my expectations, i.e. dead, to Greenmantle asking for replacements.
In the spring of 2010 Greenmantle sent replacements without coordinating the shipment with me. They sat in the post office for many weeks, before I could retrieve them with the sorry results that none survived. A simple 28 cent postcard (or telephone call) would of straightened this out, but as the web site for this company states, they don't accept e-mails, and I guess they were too buzy to telephone me.
In 2011 I ordered some more benchgrafts and trees and also requested that the original benchgraft order from 2009 be replaced. Greenmantle refused, basically accusing me of a "mishandled replacement".
They may have a "touchy feely" web site that talks about their so-called extensive fruit collection, but beware! Don't believe any of their nonsense about the "benchgraft option".
On March 11th, 2014, brianog added the following:
At the time of this order, the "benchgrafts" were sent to a home in East Sandwich, MA for planting. Out of the ten "benchgrafts" that I ordered and were sent, as of 2014, only one has survived, a Pomme des reines type (I'm not sure if they substituted Pomme Gris or something else as it yet to produce a crop). My advise, even though there is a positive from a grower right down the street from me is to be very, very doubtful.