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I ordered 2 apple trees, 5 raspberry bushes and some rhubarb in March 2010. In early April, I emailed asking when I should expect them as I was leaving town for an extended trip and needed them by April 22. Three or four days later I got an email that said they were scheduled to be shipped the week of April 26 and if there were any problem with that, I should call them. So, I called them, (it was now April 15th) and was told that they could not ship anything early. They did offer to ship a week later, but I would not be home to receive them until the end of May. No offer was made to ship part of the order or to make any other accommodation. So I canceled the order. I do not understand why they could not ship any of the things I ordered 5 days earlier. It just doesn't make sense to me. I was very disappointed.
I placed an order with this company after receiving their catalog in the mail. I ordered cherry tomatoes that cascade from a hanging basket, as well as sugar baby watermelon seeds.
The company sent my tomato seeds but said the watermelon seeds were on back order. I planted the tomato seeds, and absolutely nothing happened after two and a half weeks. I also got tired of waiting for my watermelon seeds to arrive so I went to my local home center and bought a packet of sugar baby watermelon seeds and a packet of cherry tomatoes. All came up fairly quickly and are growing nicely.
I received a call today 5/10 (a month later) from Harris seed to tell me the sugar baby watermelon seeds are still on back order. I told the CS rep to cancel the order, as I already bought the seeds elsewhere. All she said was "Okay. Thank you." No apology from the company.
On Mar 30, 2006, talbin Minneapolis, MN (Zone 4a) wrote:
This year I decided to test several companies and their vegetable seed to do my own comparisons with pricing, germination, quality, etc. When I received my four packets of seed from Harris, I was shocked to see that they were all treated seeds. If the catalog said that their seeds were treated, then this statement was very well hidden. I have not found anything on their website either. As an organic grower, it is important to me to know that I am not adding any chemicals to the garden. If I had known that these seeds were treated, I would not have ordered them.
I ordered some wave petunias this year as a surprise for the wife. we recieved a partial order of almost dead plants ,mainly because they had very little root system. The second batch of 20 had been back ordered twice due to what they said was problems with germination. out of the 20 wave petunia plants we did get, 6 survived barely and it turned out they were not waves at all they were trailing petunia's. We bought our waves from wal-mart and they have gone crazy. yes harris did credit my payment for the second batch not received.
Placed two orders with them, hoping they'd get their act together. Forget about it (as of 2001, won't order from in 2002). Mis-shipped simple order and backordered indefinitely some seed starting kits that were obviously low-balled because every other catalog was more expensive.
Cheesy answer why they weren't available (other companies had no problem filling order).
Year before, seed was of marginal quality.
I ordered some calla lily bulbs and some begonia plants from Harris. The bulbs came up nicely, but I was very disappointed with the plants. They were very small and even though I planted and watered them, all but one died. I don't think I'll order from them again.