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|On Nov 8, 2015, HaydensFamily Austin, TX wrote:
This is our family's first time ordering from Plant Delights Nursery and we are very happy with our experiences. The staff was very kind, knowledgeable, and patience with every questions and changes we made to our order. Shipping was very prompt and a tracker number was provided. When our plants arrived, our family immediately inspected the package and we were very pleased at how carefully everything was packed and how generous in size our plants are. We're glad we discovered and gave this nursery a chance.
|On Apr 28, 2015, Kylie2x Millsap, TX wrote:
I have purchased from Plant Delights for many yrs. I have Always received Healthy Large Plants.. I recently received an order that did live up to my expectations.. Customer Service was Amazing and the issue was handled Promptly and with my Satisfaction being their Goal.. Outstanding Company with the Utmost of Integrity!!!
|On Apr 24, 2015, bonsaiguydw Mendenhall, PA wrote:
Best plants I've found and I love the variety. Everything was healthy, larger than other suppliers and just beautiful. Generally good packing. But shredded paper is a pain and dirt not as contained in pot as I liked. Still one of my top two suppliers and I bought 150 plants this year.
|On Apr 20, 2015, bobbi_s Richland, WA (Zone 7a) wrote:
I placed an order almost two weeks ago, and these arrived last Thursday. The plants were very large for a mail order, and were protected very well. They were packaged nicely, and were in great condition. The plants I ordered were: Tiarella 'Pink Skyrocket, Pulmonaria 'Dark Vader', Begonia grandis 'Heron's Pirouette', and Pulmonaria 'Raspberry Splash. I am very pleased with all of these plants, an d would recommend this mail order nursery to anyone.
|On Apr 3, 2015, Suzkling Bandon, OR wrote:
have ordered several times from Plant Delights......initially worried that plants needed to travel across the country.....NC to OR.....but they carry varieties I couldn't find elsewhere................usually I simply order from Annie's or Far Reaches Farm (both highly recommended)......but surprise!....plants were fabulosity! good size and uber healthy............they arrived wrapped in several layers of careful care..........
|On Oct 9, 2014, Auryla Norfolk, VA wrote:
I have ordered many times from this company and have never been disappointed. I knew they were having problems with their new system, so I expected somewhat of a delay. I will never stop ordering from them because they are the only company that has such unusual plants! Every plant I have received has been full, and packaged well.
|On Oct 9, 2014, Lovehum (Zone 6b) wrote:
Shipping for my small order was expensive however it was lightening fast. I ordered two clematis glaucophylla. I couldn't find them anywhere else. They arrived small but healthy.
|On Oct 2, 2014, matthewhg Charlotte Hall, MD wrote:
I just received an order of mostly Epimediums and Hellebores, and am very pleased! They arrived in 1 day after being sent, and arrived safely. I recently became interested in Epimediums, and am looking forward to the blooms this spring!
|On Jul 31, 2014, sdanler Corvallis, OR wrote:
I rarely order plants from across the country, since different growing conditions often cause failures. However Plant Delights has so many unique plants, I took a chance and ordered some that I couldn't find anywhere else. Their prices are high, but the quality of the plant material made up for it - everything was very robust (its not their fault that a critter dug up one plant the night after I put it in the ground, and it didn't recover).
|On Jul 17, 2014, virginiarose Portsmouth, VA (Zone 8a) wrote:
Posted on March 14, 2012, updated July 17, 2014
On July 17th, 2014, virginiarose added the following:
Another delightful order from Plant's Delight! Love the website, customer service, strong boxes, packing method, and fast shipping. The plants are a fair price for the size and they are very healthy with big roots. Establish quickly and that is what I like the most.
I will definitely order from them again! Thank you Plant's Delight, keep up the good work!!
|On Jul 13, 2014, saturnalia Winston Salem, NC wrote:
I ordered 6 heucheras of 3 different varieties from Plant Delights. The company was easy to communicate with--they answer their phone and their representative was polite and helpful--and the plants shipped promptly and arrived exactly when promised. Some were smaller than others, but all were acceptable size and are beautiful and healthy. Would definitely order from this company again.
|On Jun 6, 2014, jbf16falcon Owasso, OK wrote:
Posted on May 26, 2014, updated June 6, 2014
On May 26th, 2014, jbf16falcon added the following:
At any rate the number of plants shipped was correct, but one too many of one plant ordered and missing one of the plants I had ordered. Two follow up emails sent asking for status went unanswered.
On June 6th, 2014, jbf16falcon changed the rating from negative to positive and added the following:
Plant Delights contacted me and said they were having problems with their new system and assured me they would take care of my problem. Today the missing plant was delivered as promised and was in very good condition. For that reason and the fact that for 20 years they have delivered my orders properly I have changed my rating from Negative to a Positive one. I hope they have their problems figured out as good mail order plant companies are far and few between.
|On Jun 1, 2014, MDepicci Silver Spring, MD (Zone 7a) wrote:
Posted on May 22, 2014, updated June 1, 2014
On May 22nd, 2014, MDepicci added the following:
This order situation gets worse and worse. Today I was sent a fedex tracking number. I clicked on it; it claims the order was delivered. All I actually received were 5 plants. There are 26 that I have NOT received.
It is now 33 days after I placed my order. I still have received no response to my initial two email enquiries. I sincerely would have liked my plants to have had this past month to grow and establish themselves. I sincerely would have liked a response to my emails. Let's hope they respond to the third email I wrote to them.
On June 1st, 2014, MDepicci changed the rating from negative to positive and added the following:
Plant Delights readily resolved the situation (with a hitch or two). Since most transactions other than this one have been positive, I am changing my rating.
On Jun 1, 2014, Plant Delights Nursery responded with:
"On May 23, 2014 10:38 AM, Plant Delights Nursery responded with:
|On May 12, 2014, GaGrandiflora Smyrna, GA wrote:
While I have placed small Plant Delights orders in previous years with satisfaction, 2014 has been my first year for significant purchases. Plant Delights prides itself in unique specialty plants, well researched, test-grown in their NC gardens and grown under expert care. Their catalog is a horticultural education course in itself; it can usually be found on my nightstand (or bathroom vanity).
|On Apr 29, 2014, Sequoiadendron4 Lititz, PA (Zone 6b) wrote:
The selection of plants from PDN is fantastic. The packaging was great and the plants were all in excellent condition save for one that I may have broken when unwrapping it. I was so pleased, I immediately placed another order for plants that were unavailable at another mail order. Their prices are high in comparison to their nearest competitors but it's worth it to get a hard to find plant. I really only purchased from PDN what I couldn't find elsewhere but I'm definitely glad I did purchase from them :)
|On Feb 7, 2014, sehanley Rancho Cucamonga, CA wrote:
I've only placed one order with Plant Delights, and it was initially a bit rocky, but I am so immensely impressed with the quality of their plants and their customer service that I believe the positive rating is well-deserved.
|On Oct 16, 2013, yehudith silver spring, MD (Zone 7a) wrote:
Last night I received my first ever order from PDN. The only negative thing I can say about it was a nasty comment from my husband about my plant buying habits. As I pulled one plant after the other out of a box that I just knew was too big for the number of plants I ordered I just kept saying "Oh my, Oh my!" When they were unwrapped they were beyond gorgeous! They were huge!! They were green!! They were so beautiful it brought tears to my eyes!! Yes they are a bit pricey for mail order but "Oh my!!!!" A botanist friend came over and she just kept ooo'ing and aahh'ing over them. PDN you've not only earned a place in my heart you have a place in my favorites list as well. PDN, well done!
|On Aug 5, 2013, goodgrowing Dexter, MO wrote:
I placed my first order with Plant Delights this Spring and it was a resounding success. The plants arrived in near perfect condition and very well packed. One of the two raspberry hibiscus I ordered arrived with a broken stem; I called and was assured it would throw up another within a couple of weeks. I did and both are already blooming and 4 feet tall. I was assured they probably wouldn't bloom until next year. These people are very knowledgeable and super to work with. I can't wait to order more treasures next year.
|On Jul 11, 2013, brianaucuba PEQUEA, PA (Zone 6b) wrote:
I can't say enough good things about Plant Delights. They always have the most unusual, quality plants. I ordered Kniphofia 'Lola' a few years ago even though I was a little skeptical about the mature size listed. I was amazed at just how large it grew. Their catalog is always a good read because of the plant material offered and Tony Avent's humor. My only problem is that my budget doesn't allow me to order all of the cool plants from Plant Delights that I want to.
|On Jun 14, 2013, trackinsand mid central, FL (Zone 9a) wrote:
Posted on May 10, 2012, updated June 14, 2013
On April 1st, 2009, trackinsand added the following:
just received another order today (april 1, 09) and as always, they are big, fat, healthy, happy plants. always a great experience!
On May 10th, 2012, trackinsand added the following:
just received an order and the entire transaction was perfection. why oh why can't other companies pack plants like PD? love that the peanuts are gone and love the paper "netting" stuff.
i shall return!
On June 14th, 2013, trackinsand added the following:
received four Hedychium recently and they were huge and very well rooted. this order completes my plant purchases for the year....what? did i say that? lol
|On May 25, 2013, spinnerama Chicago, IL wrote:
I have been ordering from Plant Delights for years and have always been extremely happy with both the quality of their plants and their customer service. I just received a shipment of 8 Colocasias and was amazed at the way they were packed: Filler of shredded newspaper, then a wrapper of tissue paper, then an outer wrap of some sort of stretchy material that was definitely high-tech. The box itself was padded with huge bubble cells, no horrid styrofoam peanuts or other messy stuff. The delicate plants--which were huge, by the way--arrived in perfect condition, without a single damaged leaf. I love this company so much that we're going to spend our anniversary visiting them and their botanic garden in July during their 'open days'...all the way from Chicago!
|On May 23, 2013, BobPlant Melrose, MA wrote:
Bought plants several times from this company. This time I purchased several hellebores. Phenomenal plants - large and healthy - all doing well. I high;y recommend this company.
|On May 22, 2013, mgarr Hanover Twp., PA (Zone 6a) wrote:
Posted on May 13, 2013, updated May 22, 2013
On May 22nd, 2013, mgarr changed the rating from negative to positive and added the following:
WOW! I came back from my trip to find the nicest E Mail from the company. My husband said I should have waited to complain. Anyway, it seems that the company will honor the defective roots that haven't survived. I've ordered from this company before and hears Tony Avent talk at Conferences so once again I am sorry for not having faith in the company.
On May 22, 2013, Plant Delights Nursery responded with:
"On May 20, 2013 9:02 AM, Plant Delights Nursery responded with:
|On May 18, 2013, Jay11 Cambridge, MA wrote:
Good communication, company supplies shipping date shortly after order. Plants arrived on time and in wonderful shape. I also appreciate that Plant Delights has so many unusual plants.
|On Apr 18, 2013, 2hard4me Juneau, AK wrote:
My first order from this company...and it was very well done. The packing was evironmentally friendly (it is in the recycle container now). The plants (all primulas) came from the southern east coast to Alaska in fine shape. Wouldn't hesitate to order from these folks again.
|On Apr 5, 2013, holly_grower Bear, DE wrote:
Just received my first mail order package from Plant Delights. Nice plants, exactly as I expected from the online catalog, well hydrated, and carefully packed. They were shipped exactly when I requested, and PDN even e-mailed a FedEx tracking number so I could know when exactly to expect delivery. I would not hesitate to order from them again.
|On Feb 7, 2013, hocklea Seattle, WA wrote:
Love my plants. Love the service. Think the catalog is a hoot. Yes I would love to order everything. My list of wants is long.
|On Sep 24, 2012, cyrusdust Raleigh, NC wrote:
I just picked up my order today and the plants look fabulous! I made my order online on Sept 20th and it was ready to pick up today (Sept 24th). I really like that Plant Delights allows locals to pick up their orders even though they are a mail order company because I was able to save shipping cost. The staff that I dealt with today were all very friendly and helpful.
|On Aug 17, 2012, gregr18 Bridgewater, MA (Zone 6b) wrote:
I finally made an order after years of looking through their catalog. Most of the plants I received were big or average-sized. A couple were smaller, but were well within my expectations for mail-order plants. I thought the prices were competitive for plants that were available from other outlets, and reasonable for plants that were only available through PDN. Packing was good, and nothing in my order was damaged even slightly. I was very pleased with the overall experience.
|On Aug 15, 2012, bryana Albany, NY wrote:
I ordered 5 Echinacea (cone flower) plants - all arrived in good condition, good sized pots and healthy looking tops.
|On Aug 4, 2012, mikeys_gardn Deltona, FL (Zone 9b) wrote:
I have ordered from here in the past and have enjoyed the plants I've received. I enjoy their catalog with great pictures and descriptions. This Spring I decided to purchase some new Hibiscus. I ordered ' Moy Grande' and 'Plum Crazy'. Both came packaged very well and were healthy when they arrived. They have since grown into full plants with beautiful blooms. I'm just amazed with the size of the blooms of 'Moy Grande' - Huge ! 'Plum Crazy' has a beautiful purple/violet/plum color bloom. Even the foliage is purplish.Very nice plants.
|On Jul 16, 2012, ycn4chin Dickson, TN wrote:
Received my order from PDN Saturday, and WOW! the size of the hosta I received was such a pleasant surprise. It was a variety that I could not find any where else on the internet, and listed as a 24 oz. container. The container was bulging, and I could see that they had removed several leaves before shipping. The other plants I ordered were healthy and well rooted. The packaging was very eco friendly and held everything together. I have ordered from PDN for years, and the quality of this order was superb.
|On May 26, 2012, Viatrix_Eterna New York, NY wrote:
Super helpful staff. Enormous plants. Perfectly packaged. Thanks.
|On May 23, 2012, redmite21 Webster, NY wrote:
One of my favorite nurseries to order from. The plants are always a nice size and in great shape. I have been ordering from Plant Delights for about 5 years. My hosta garden is made from all the hostas I've ordered over the years from them. I also have great plants for my deck (aren't rated for my zone-so winter inside) that have grown beautifully. I especially look forward to the catalog-and Tony's wicked sense of humor with the catalog cover and plant listings. I guess they're stuck with me as a customer.
|On May 8, 2012, Patricia_CR Grecia, Alajuela
Costa Rica wrote:
It's a delight to deal with responsible high quality nurseries, such as PDN. I've done business with them before and they have always been excellent in every sense. Top quality healthy plants carefully packed, plus a warm, prompt and effective customer service.
|On May 6, 2012, Pattyw5 La Salle, IL wrote:
My order came and the plants are gorgeous. I've been shopping with them for probably 15 years now without any problems. Thank you, Plant Delights for your good service.
|On Apr 30, 2012, cajgarden Fair Grove, MO wrote:
I was thrilled with the 6 baptisias I ordered from Plant Delights this year. They were so much larger than I was expecting and the packing was excellent. Also, I couldn’t find these particular plants anywhere else. When PD was having trouble with my e-mail, they telephoned me, then went out of their way to send my order confirmation through the mail even though I told them it wasn’t necessary. Fantastic company!
|On Apr 26, 2012, Mid12nt Stone Mountain, GA wrote:
Ordered cat thyme and White Surprise Caryopteris, received call from Diane that due to weather damage the caryopteris was no longer available, but that I could substitute another plant, which I did (a form of Salvia Guarantica). All plants arrived when I requested very healthy and larger in size than expected.
|On Apr 11, 2012, Chris_W Cement City, MI (Zone 5b) wrote:
I have to say I was pleasantly surprised by the plants I received today, the first time I've received anything from them, and would rate the order as positive overall. The only really odd thing about the shipment would be that the plants were not actually rooted out in the pots - 3 Arisaema were in my order, and two were completely dormant which meant they were just bulbs tucked in a pot with potting soil around them. Having these in pots really doesn't make sense since there was absolutely no root growth. The third was just starting to grow, but again, no real root growth into the pots yet. They were also really soaking wet, not something you would want with dormant bulbs, and one was slimy with a couple soft, rotten spots on the bulb, though I don't think this is anything that will harm it. I simply took it out of the pot so it can dry out before I plant it in the garden. The other two plants also weren't really rooted but were growing great and larger than expected. The packing was excellent, other than being overly wet as I mentioned. I would consider ordering again as they have a nice unusual selection.