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Comments regarding Territorial Seed Company

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207 positives
23 neutrals
24 negatives

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RatingAuthorContent
Negative JoeyinRoseburg
(10 reviews)
On Apr 13, 2012, JoeyinRoseburg wrote:

I do not intend to order plants again from Territorial Seed. An order I placed some time ago arrived today, and although the plants appear to be very healthy, the size of the containers and the plants themselves are unbelievably small. VERY tiny, indeed, and their cost was either at least as much or higher than others far larger that I have ordered from other online nurseries. The shipping cost for four teeny plants in a very small carton was nearly $19, and I reside a short driving distance from Territorial Seed! One plant I ordered was not included and shown as being back-ordered on the packing slip, but there was no indication of when they expect to ship it. The total cost of five tiny plants, plus shipping, was over $42 and caused my jaw to drop when I saw what arrived for that amount of money. The only thing I'm happy about with this order is that what did arrive looks healthy and thriving. Period.

Positive cindystarke
(1 review)
On Apr 5, 2012, cindystarke Rockcreek, OR wrote:

I've ordered both seeds and plants from Territorial Seed every year since I started gardening three years ago. They are wonderful, and their customer service has always been stellar. The Territorial representatives who show up at Portland's garden show every year are super helpful to a beginning gardener, and very willing to offer advice and suggestions. It's very much to my benefit that Territorial is located in Oregon, just a couple hours from me, so the plants that work well for them are likely to work for me as well.

Last year, I ordered tomato and pepper plants. While they were smaller when they arrived than plants I purchased locally, they eventually outperformed many of the other tomatoes that I planted. One of the tomatoes arrived with a broken stem. I called Territorial immediately, and received a replacement within a couple days. The Rocky cucumber seeds they recommended (although quite expensive) were stellar. My other cucumbers suffered from powdery mildew, while the Rockies preformed better for much longer. The fruits were tender and very sweet. I'll be planting only Rockies this year.

I've also had good experiences with seeds ordered from Johnny's, Thompson Morgan, and Irish Eyes potatoes, among others.

Positive oceanart
(5 reviews)
On Mar 27, 2012, oceanart Cranberry Isles, ME wrote:

The short version for people just looking for a reputable seed company.
I have ordered from the following companies for years
they all have good prices, customer service and good germination rate.
Johnny's, Kitazawa Seed, Rohrer seeds, Territorial Seed Comp, and Seed Savers Exchange.

Positive taufgardner
(20 reviews)
On Mar 8, 2012, taufgardner American Fork, UT wrote:

Posted on March 23, 2010, updated March 8, 2012
Posted on February 11, 2010, updated March 23, 2010
Posted on January 25, 2010, updated February 11, 2010
I just placed a seed order and received them promptly, as ordered and in great condition. I chose standard shipping, but got the seeds within a few days of placing the order. I am impressed. Those who squawk about shipping costs have clearly never run a business and had to print catalogs or run shipping departments. Obviously, the shipping cost will be a smaller proportion to the order if one orders more from the one source. For me, I buy a little here and a little there (this year, five catalogs worth) and pay the extra shipping to have the selection and specific varieties I want. My convenience has a cost and I'm willing to bear it. Territorial has thus far exceeded my expectations and I plan to use them again. I will update as I plant and harvest from the seeds.


On February 11th, 2010, taufgardner added the following:

The shipping of my order went so well that I was confident enough to make a second order in the same season, certain that it would arrive ahead of the promised schedule. I was not disappointed. This company does a terrific job of order fulfillment and I will use them again and again and again and again.....The order showed up four days before the promised delivery date. The promised date was impressive enough - 7 business days, but the order came much sooner and was complete and accurate. Everything from seeds to supplies were well packed and in good condition. I am excited for the results and will post them as available. Again, no complaints on shipping costs as I'm sure they offset catalog and handling costs for customers who order onsies and twosies. I'd rather pay a little more for shipping and get the kind of service and quality Territorial has given me.
On March 23rd, 2010, taufgardner added the following:

I made a third order, which I have never done with any other catalog. These guys do such a terrific job of fulfillment and packaging that I was glad to give them more business. Next year, they will be my primary source. I ordered the "Roto Baskets", a little solar powered device that slowly rotates hanging baskets. I LOVE them. They are simple and they work as described. I also LOVE Territorial Seed. My kids would sarcastically ask: "Well, then why don't you marry them?" To which I say: "Where can we go to pick out window treatments and china patterns?" :-)
On March 8th, 2012, taufgardner added the following:

Another good year with Territorial. No complaints at all. Good germination, timely delivery, varieties I wanted. I have not gone wrong with this company. I haven't found their shipping costs to be out of line, especially when lined up with the service quality. You get what you pay for.
Positive jenturk71
(4 reviews)
On Mar 8, 2012, jenturk71 Dallas, TX (Zone 8a) wrote:

I love Territorial Seeds. They're my go-to supplier for my basic seed supply, and I've never been disappointed with the price or quality.

Positive spryng
(1 review)
On Mar 4, 2012, spryng Manchester-by-the-Sea, MA wrote:

Even though I garden in New England, I continue to order from Territorial because they have a wonderful choice of varieties of both vegetable and flower seeds, the quality of their seeds is high, and because they are so speedy. I always order from several seed catalogues online on the same day. For the last two years, Territorial has been the first order to arrive. This year the order arrived three days after I placed it !

Positive zgtp
(1 review)
On Mar 3, 2012, zgtp Elk Plain, WA wrote:

I've ordered from territorial for the last six year for summer and overwintering vegetables. I've been very satisfied. Seeds offered excellent germination and end product was exactly as advertised. Best source I've found for overwintering varieties.

Positive sladeofsky
(2 reviews)
On Mar 2, 2012, sladeofsky Louisville, KY (Zone 6b) wrote:

Posted on March 1, 2012, updated March 2, 2012
I was intending to leave a neutral rating for this company beacause I love their products but find their shipping fees ridiculous. I just cancelled an order of about $90 with a shipping fee of about $40. So, I was going to leave a neutral rating until I read this rebuttal to a negative comment on their absurd shipping charges:
"a customer could order seeds, potatoes, blueberry plants and garlic; each of which is sent out separately but are all included in the standard flat fee. You can see in this example how the flat fee of $7.50 would be a bargain.
Tom Johns"
President, Territorial Seed Company
Great! So, charge me $7.50... NOT $37.75


On March 2nd, 2012, sladeofsky changed the rating from negative to positive and added the following:

Chaning my negative to positive because customer service was so very nice and so very helpful. But more needs to be done to make customers aware of shipping fees. Some plants were sold out for the shipping date I wanted, by choosing other dates and by mixing seeds and plants, multiple shipping fees were added. But customer service has been very helpful in letting me streamline my order and bring down the fees.
On Mar 2, 2012, Territorial Seed Company responded with:

"On Mar 1, 2012 8:52 PM, Territorial Seed Company responded with:

Hi there, would you mind letting me know what items were on your order that caused the $37.75 shipping so I can look into it? Thank you in advance.


On Mar 2, 2012 9:16 AM, Territorial Seed Company added:

Thanks very much for the update and sorry for any confusion! Happy gardening :)"


Negative oboecat
(2 reviews)
On Feb 20, 2012, oboecat Rusk, TX (Zone 8a) wrote:

I agree with ALL the others about shipping cost. Just ordered seeds I cannot find anywhere else and was shocked by the cost. Won't be ordering from anymore until shipping costs come down.

Negative BLE
(1 review)
On Jan 25, 2012, BLE Huntington, WV (Zone 6b) wrote:

Today, I had about 1/2 of my 2012 order entered online (mid-morning on a Wednesday) when a webpage with this message appeared when I tried to add another item to my "cart".

"The website is temporarily unavailable as we prepare to go live with our brand-new website to enhance your shopping experience! We'll be back online as soon as possible. Please call Customer Service to place your order at 1-800-626-0866 or email info@territorialseed.com. Thank you for your patience!"

No warning was given ahead of time that their site would suddenly NOT be available. It would seem simple that they could inform customers buying items on their site that the site would be unavailable in xx minutes or hours, or the site would be going down on a certain day.

Last year, In January 2011, when I bought online from them, there were a couple of seed types that I really wanted to get started early inside. But when I got my order later, I found that the 2 items I wanted early were "on back-order". Their website had not shown that the items were not in stock when I was ordering the items.

I like their products, but I think they need to do a better job communicating with their customers buying online, especially when I think that the communication would be easy to do.

Positive gweigel
(2 reviews)
On Dec 26, 2011, gweigel Mechanicsburg, PA wrote:

This is one of my favorite seed companies. I like the varieties offered, the prices are fair, and I've always received what I've ordered quickly. No problems whatsoever. All seeds germinated well. One of the best companies for vegetable gardeners from my experience.

Neutral HeidiNH
(11 reviews)
On May 12, 2011, HeidiNH Brentwood, NH (Zone 6a) wrote:

I just sent this comment to Terrritorial Seeds, and my email form the Yahoo! address was blocked by Spamcop - good on them for using a spam blocker but not on a customer! I wanted to comment on the ridiculous shipping costs for seeds.

"I just wanted to say that I love your selections and unusual seeds, which is why I order Tromboncino and Dragon's Tongue beans, among other things from you, no one else carries them. That said, 7.95 is a stupid amount of money for shipping two packets of seeds, that should have been a couple of dollars at the most - surely you can make some accommodation for shipping small, lightweight items? The shipping was more than the seeds! Tough economy and all, I know but that applies to all of us...

Positive westhill
(2 reviews)
On May 6, 2011, westhill Readsboro, VT wrote:

I just received my order of an evergreen huckleberry plant and two seaberry plants. Despite the fact that UPS took a week to get them to me, bashed the heck out of the package, and then delivered them to the wrong address, they ultimately arrived in EXCELLENT, healthy condition. It is a testament to Territorial's quality as well as their packing job. The plants look strong and healthy. I have ordered seeds from them in the past and have always had excellent results with that too. Great company, they are on my list of companies I love to deal with. Thanks Territorial!

Positive firinn
(3 reviews)
On Apr 26, 2011, firinn Eugene, OR (Zone 8b) wrote:

Territorial Seeds has been my go-to source for seeds since I began gardening in the Pacific NW about 12 years ago. While their prices are somewhat higher than those of many seed producers around the country, the quality of the seeds is unmatched anywhere. For years, I would do multiple seed plantings (as you must do with most seeds) and invariably, I would either end up with far more starts than I could use or having to pinch off many many additional starts. Now, with Territorial's seeds, I plant one seed per pot and get nearly 100% germination rate. The seeds and plants, in my experience, are unmatched in quality. I even have some seeds that are 5-7 years old from Territorial that I planted this spring, and their germination rate is equivalent to what I've found from new seeds from other mail order companies and off-the-shelf seeds.

Additionally, their customer service has been phenomenal. I have always found them to be friendly, helpful, and available for advice and information.

I can't say enough nice things about these guys.

I should note that their catalogue prices for non-seed items are really high, though. They find high quality items, but seem to mark them up from retail, so get your ideas from the back of the catalogue, then go find these things elsewhere. :)

Negative Gardener5b
(8 reviews)
On Apr 25, 2011, Gardener5b Kansas City, MO wrote:

I intended to place an order with this company. Upon reaching the checkout screen, I found that my $13.10 order for three seed packets would be charged an additional $7.50 for shipping, insurance, and other fees.

This is exorbitant. I have spent around $700 on my garden and orchard so far this year alone, and intend to spend a similar amount next year. I notified Territorial by e-mail that they had lost a potential customer.

Rather than express any concern about the loss of a potential repeat customer, I received the following cut and paste e-mail in response:

"I'm sorry, but let me share what our president wrote as a reply to explain shipping charges, just so you know how we operate, and we totally understand about small orders, but do not have anything in place for a different rate at this time.
**************************************************************************************

Each year we spend quite a bit of time evaluating different ways to implement the charges for shipping, handling, and insurance. For the vast majority of our customers, the flat fee system that we use is the most advantageous for them.

You can purchase one packet of seed or 1001 packets of seed and the shipping, handling and insurance fee will be the same. Furthermore, Territorial offers a wide range of gardening products, which ship at several different times throughout the season.


For example, a customer could order seeds, potatoes, blueberry plants and garlic; each of which is sent out separately but are all included in the standard flat fee. You can see in this example how the flat fee of $7.50 would be a bargain.
Tom Johns
President, Territorial Seed Company
**************************************************************************************
Most sincerely,
Lori T @ TSC"

Positive dmmason
(1 review)
On Apr 8, 2011, dmmason Fairburn, GA wrote:

Posted on July 12, 2009, updated April 8, 2011
I saw a most unusual plant on their website and ordered it - an Escargot Begonia. The price was perfect (although shipping a little high) but had never seen it in a store before, so ordered it. Well, the shipment was sent right out, but what I got instead was a Fuschia plant. My delivery was on a Saturday and I had to wait until Monday to call them. To my delight I was told that I could keep the Fuschia plant and they would immediately ship out my Escargo Begonia. As you can imagine I was extremely delighted and thought I will definitely order from them again. I immediately did as they told me and re-potted the Fuschia and sat back and waited on the Escargo Begonia. It came within the week and all was well. NOT. It hasn't been 3 months and it appears that BOTH plants are dying. I am very dissappointed. I have never seen plants that have died this fast and both from the same company. Even with watering, the leaves have dried up on both plants like they have been in the hot, hot sun all day, which hasn't been the case. I bought another begonia at the same time from a local company and it is thriving. Needless to say, I am quite dissappointed in my order from Territorial.


On April 8th, 2011, dmmason changed the rating from negative to positive and added the following:

Although this happened back in 2009 (found it again while cleaning out some e-mails) I wanted to make sure that it was noted that Territorial has great customer service. This is my note back to them after their response to my original comment.

> Thank you so much. I received back the refund and appreciate that.
> Based on your quick response I may try to order it again as I still have not seen it anywhere else. It is such a very interesting plant (Escargo Begonia). Again thank you so much for your quick response and based upon your customer service, I will indeed order from you in the future.
>
Neutral obeltane
(4 reviews)
On Mar 29, 2011, obeltane Flourtown, PA wrote:

I marked this as Neutral even though it feels pretty Negative to me. I placed my order January 10 for 4 packets of seeds as well as potatoes and onion plants. The seeds arrived fairly quickly except for the Graffiti cauliflower seeds. I ordered from Territorial rather than from the other million companies whose catalogs I get because they offered the Graffiti variety of cauliflower. I was not happy when my seeds arrived minus the cauliflower. Generally a company will tell you that something is out of stock and offer either a replacement or cancellation. I emailed their CS mid-February and they said they expected their supply to come in mid-March. Since the indoor planting date for me is Feb. 15, I had to go to a garden center and buy whatever variety they offered. The good news is, germination of the other seeds was 100%. I'm getting a little worried because my onions are supposed to go in this weekend.

Positive Starwolf13
(3 reviews)
On Feb 19, 2011, Starwolf13 Westlake, OH wrote:

I have ordered from Territorial Seeds for several years, and have always had good experiences with them. I like their wide selection. My orders have always arrived quickly, and there are plentiful seeds in the packets. I fully intend to keep ordering from them.

I compared their overall costs with other seed provider catalogs, and since I tend to order a lot of seeds at a time, their shipping costs combined with their seed packet costs appeared to me to be in line with the others.

Neutral Bartleby1945
(1 review)
On Feb 10, 2011, Bartleby1945 New Britain, CT wrote:

Used them for three or four years and always had decent luck with their plants, but the shipping costs are exorbitant. Even if they aren't gouging you—and maybe they're not—spending that kind of money on shipping is absurd. More and more organic greenhouses are springing up and they offer rare varieties and heirlooms. Even if you had to drive 100 miles, you'd come out ahead. As a last resort—if money is no object—then a yes to Territorial Seed. But for the other 99% of us, I say no.

Positive aileen246
(19 reviews)
On Feb 9, 2011, aileen246 Priest River, ID wrote:

Ordered some seed starting items on 2/4. Was concerned when there was no acknowledging e-mail. But not to worry, they arrived today. Nice items, just as pictured in their catalog. So all is well.

Positive JumpinJim
(1 review)
On Feb 8, 2011, JumpinJim Seward, AK wrote:

I noticed that a few people have said they thought that Territorial's shipping and handling charges were high-I certainly don't think so. I raise a small garden here in Alaska and I don't spend that much on seed right now, and I'm sure I'd buy much more if I gardened in the lower 48 like many of you. I just compared my $55 seed order from Territorial with some of the other seed companies I've done business with in the past and this is what I found-the shipping and handling charges would have been with them. Burpee: $11.95 Johnny's $11.95 Seeds Of Change $10.95 Harris $9.90
Seed Savers Exchange $9.00 Pinetree $8.95 and guess what my Territorial order was.....$7.50!!! And from territorial you can order as much seed as you want on that $7.50, most other companies charge you more for the more you order. So for my small garden Territorial is a bargain!

Positive midwestfigs
(6 reviews)
On Jan 25, 2011, midwestfigs Springfield, IL wrote:

The black fig I got last spring grew well and is now leafing out in my kitchen. I also got a blood orange citrus tree, but that was not so great and it was really expensive. It hasn't grown a bit, but maybe that's me. I recently got some really good arugula seeds that gave me the tastiest arugula I've ever had. And they have a lot of kale varieties, I think I planted the tuscan kale. Good germination rates. I didn't find the shipping bad for a large amount of seed packets. So overall, a positive experience with good turnaround times.

Neutral jkleffner
(1 review)
On Jan 24, 2011, jkleffner Chattaroy, WA wrote:

I've ordered from Territorial for years, but this year, with the exception of some onion plants (which I've had very good luck with in the past) I will be ordering from other places. Their prices are not very competative and their shipping is really high. I can get certified organic potato seeds from Peaceful Valley or Fedco for a LOT less $$.

That said, with the exception of one winter squash variety that was not true to type (I did notify them -with pictures - got no response) I've always had excellent germination and product from them. Seed shipping has always been timely. Not a bad company, just a bit steep if you are on a tight budget.

Neutral jonille
(2 reviews)
On Jan 19, 2011, jonille Datil, NM wrote:

This used to be my favorite seed company. The seeds have always done well. One problem I did have is it takes a long time for the shipment to reach me. And this year the shipping is just to high.

Neutral paulbarden
(1 review)
On Jan 4, 2011, paulbarden Corvallis, OR wrote:

I've bought seeds from them for several years now, via their Web site. I think their seeds are generally of high quality and true to name, but I have had one issue with Territorial, and it is a BIG issue, in my mind: they WILL sell your customer data to other seed/plant companies and you WILL get a boatload of catalogs from companies you have never dealt with. While some people won't mind that, I regard it as spamming. Apparently somewhere in the tiny TOS print there is a box to UNcheck to opt out of this, but of course, the default behavior should be to OPT IN, if desired. I didn't see it, so I got screwed.

I won't buy from them anymore because of this. Nothing wrong with their products or the rest of their service, so decide for yourself how you feel about issues like the one I described. I am giving them a neutral rating: one star for "privacy policy" and four stars for quality of product = neutral rating.

Positive basilandbella
(5 reviews)
On Oct 21, 2010, basilandbella Valdosta, GA (Zone 8b) wrote:

Love this company. Asparagus crowns were robust and at least twice (maybe three times) the size of crowns ordered from Gurney's (that never came up and arrived covered in mold). Friendly and helpful customer service, look forward to ordering from them in the future.

Positive EllenHolt
(2 reviews)
On Jul 11, 2010, EllenHolt Panorama City, CA wrote:

I love this company. Everything I have ordered from them has been consistent and flourished. I also like the fact that they ship fast, and communicate!

Negative sherman99
(7 reviews)
On Jul 9, 2010, sherman99 Menifee, CA (Zone 9a) wrote:

Was going to order 1 pkt of cardoon seeds as this is the only company i have found to carry them. cost of seeds= $2.40 cost of shipping, for one packet of seeds= $7.50. needless to say i did not order from them. priority mail is only 4.95 and the post office provides the box. why is this company so high? first class postage would have been about 88 cents. plus the cost of an envelope. what gougers. what a rip off. they must make all their money on postage, so what does that say about their seeds?

Positive dchu
(2 reviews)
On Jun 28, 2010, dchu San Francisco, CA wrote:

TSC has been my "go-to" seed catalog for years. I have had consistently higher germination rates on their seed than any other source I've tried. As a gardener in coastal California my climate is conveniently similar to theirs, so I know their varieties will perform well in my area.

Positive sfenster
(7 reviews)
On Jun 12, 2010, sfenster Pemberton, NJ wrote:

Ordered 2 kiwi plants last year - arrived quickly in good condition. One thrived, the other is struggling. Wrote to Territorial almost a year later and received refund (replacement was unavailable).

Positive podster
(5 reviews)
On May 29, 2010, podster Deep East Texas, TX (Zone 8a) wrote:

Seed order placed on Sunday was shipped quickly on Monday with an email notification and rec'd by Thursday. It was packed well with another package of seeds included to "plant to feed the hungry".

Their website is easy to navigate and I will shop there again when they have what I am in need of...

Thank you.

Positive VAgardener2
(10 reviews)
On May 12, 2010, VAgardener2 Richmond , VA (Zone 7b) wrote:

I ordered from the Territorial Seed company for the first time this year. I placed my order on April 28th, it was shipped the same day and arrived 2 days later. I was able to track the package. The seeds were packaged well.
I recommend this company.

Positive fridayharbormd
(1 review)
On May 10, 2010, fridayharbormd Friday Harbor, WA wrote:

I've had a number of orders filled by Territorial over the years, all without problem. This year, I had a number of issues and all were resolved promptly and without question. Service recovery is as important as quality of product, price, and primary service. The company absolutely delivered!

Negative DANIELGOOD
(5 reviews)
On May 3, 2010, DANIELGOOD QUITO,
Ecuador wrote:

I WOULD NEVER USE THIS TERRITORIAL SEEDS.I ORDERED AN ORDER 2 YEARS AGO ASKING THAT THEY NOT SEND ANYTHING BY BACK ORDER SINCE I WAS ONLY IN MIAMI FOR 7 DAYS TO RECEIVE THE ORDER.
THEY IGNORED THIS REQUEST AND SENT SEVERAL ITEMS ON BACK ORDER.I THEN REQUESTED THAT THEY CREDIT MY CREDIT CARD FOR THE ITEMS BACK ORDERED AND THEY IGNORED THIS REQUEST.SO I THEN ASKED THEY SEND THE ITEM BACKORDERED TO MY ADDRESS IN MIAMI.
THEY CLAIMED THEY SENT THEM AND THAT THEY COULDNT BE TRACED .I NEVER RECEIVED THE ITEMS AND COMPLAINED AND FINALLY SENT THEM A LETTER COMPLAINING OF THEIR BAD AND SHODDY BUSINESS ETHICS.DONT EVER ORDER FROM TERRITORIAL SEEDS.THEY ARE AN ALTOGETHER BAD EXPERIENCE.

Positive gretzky99
(10 reviews)
On Apr 13, 2010, gretzky99 Randall, IA wrote:

Posted on March 6, 2007, updated April 13, 2010
Fourth year in a row ordering seeds from Territorial and once again very happy with their products. A class act company with great customer service.


On April 13th, 2010, gretzky99 added the following:

Territorial continues to be one of the best seed companies out there. Keep up the good work!
Positive bmngrove
(2 reviews)
On Apr 10, 2010, bmngrove Davis, CA wrote:

I have been buying plants from Territorial Seeds for about 10 years. I only purchase things that aren't available locally, and I like that they are located in the Willamette Valley, so I am familiar with the climate there. I have consistently good luck with their plants. I like being able to select a shipping date. I ordered the "Escargot" begonia this year and it arrived in very good shape and is doing well after transplanting to my pot. On the rare occasion when something doesn't make it, Territorial is very cooperative about refunding the cost of the plant.

Positive shihtzumom
(11 reviews)
On Mar 27, 2010, shihtzumom Pearisburg, VA (Zone 7a) wrote:

Great prices, FAST shipping at a low cost. I received my order in less than 5 days from ordering. Free seeds, highly recommend.

Positive stamfordgarden
(1 review)
On Mar 15, 2010, stamfordgarden Stamford, CT wrote:

We ordered a variety of seeds, mulches (green, black, red), netting, and trellises. I was originally wowed by their very thorough seed catalog, which enticed me to try out their products. Not only did the products come more quickly than expected, but the prices were very fair on the products and shipping (a huge order for just $7.50 shipping!!! crazy!), and everything appears to be in great shape. I am eagerly awaiting the plants they will be shipping to me when it is safe to plant in my area, and to see how the seeds turn out once they are planted.

Positive miss_sassy
(4 reviews)
On Feb 10, 2010, miss_sassy Milwaukee, WI wrote:

Posted on February 6, 2010, updated February 10, 2010
Posted on February 6, 2009, updated February 6, 2010
I ordered 18 packets of seeds on February 4 and received them on February 6 which I think is outstanding. I ordered from another company on the 3rd and I don't think they have even shipped them yet!

None of the seeds were out of stock. The seed packets are lovely and appear to have a lot of information. Their catalogs are full of great, detailed information and their website is easy to order from. The cost of seeds are a bit on the pricey side but I decided to order from them based on reviews on this site.

I, too, think their shipping rates are high. I was charged $7.50 when actual shipping was under $3.00. I understand a handling charge but in my case, over $4.50 for a padded envelope and the time spent shipping is overblown. I have a small mail order business and would never dream of that handing charge. A sliding scale would be great with perhaps an incentive for free shipping after a certain price limit.

I ordered garlic last fall from them and will find out in June how that fares. I may consider ordering or buying it elsewhere next fall if their shipping prices don't come down a bit.

I will update this review after planting!


On February 7th, 2010, miss_sassy changed the rating from positive to neutral and added the following:

I'd like to update and say that we are still enjoying our garlic from our late summer harvest.

However, I have changed my comment to neutral as we had a few problems with Territorial's plant shipments that went unresolved.

I ordered several tomato plants from them and quite a few were mislabeled. I carefully labeled the plants when planting and found that the tomatoes did not fit the descriptions. I ordered 9 different varieties so that I could test which ones I wanted to start from seed the following season. I called customer service and there wasn't really a resolution or an apology. She was real nice but I hung up not feeling confident to order from them again.

I also ordered two Barbeque Rosemary plants in hopes of having a nice large plant to use on the grill. Unfortunately, it ended up being the smallest of 3 Rosemary plants I had over the summer. Customer Service recommended bringing it in over the winter since it is a tender perennial in our area. I have done so and it is still the smallest of my Rosemary plants. I felt that the catalog information was misleading as it doesn't state that it could take a few years to get so large or may not even do so in our region. I notice that the catalog literature has not changed on this plant item this year. And again, customer service did not offer any apology.

So I am on the fence about ordering again this season. I have ordered 38 seed packets from Baker Creek and Seed Savers and have a small 8 seed packet order prepared for Territorial this season. However, I know I'm going to be irritated about their high shipping/handling fee so I'm not sure it is worth it. If things had gone well with customer service with the problem plants, the 38 seeds I ordered would have been with them.

Service matters, Territorial!
On February 10th, 2010, miss_sassy changed the rating from neutral to positive and added the following:

I must say that I am very happy with Territorial Seed once again. Josh from Territorial called me and was duly empathetic and apologetic with my concerns. He made things right with me and I will be placing my next order right away. Thanks so much, Josh.

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