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My Regan rose order was placed on January 24,2008 with an "early February delivery". I live in Florida and was charged $22.00 for shipping UPS 3 Air. The order was shipped February 5,2008. Great! I have a 3 day weekend to plant. I received my order last night - February 12,2008. On the package was FEDX Ground Home Delivery which after on-line investigating is delivery "at the end of the 5th day", the price should have been $9.87. I spoke with Victoria at Regan's Nursery and she rudely stated that I contact FEDX not them, it wasn't their responsiblity. Very disappointed at the quality of employee- customer relations!
On February 13th, 2008, betteann added the following:
