On Aug 1, 2013, craigboe Romeoville, IL (Zone 5b) wrote:
I have been growing hot and sweet peppers for many years now and I somehow stumbled across Pepper Joes. I am completely satisfied with the seeds I received and especially the personal service they give to their customers.I will be using their seeds on a regular basis now along with Penny's tomatoes. I don't use a whole lot of seeds but I like to be treated right.
This is my second year of growing peppers, first year trying hot peppers. Love all the info and the fast responses this company provide. Looking forward to ordering some hotter seeds for next year already. As a novice this is the place you want to look for help. Keep up the good work, and thank you for all the fun I am having.( don't tell the wife)
On Jul 20, 2013, Pepper Joe's Inc. responded with:
THANK YOU so much, BazzaBoy, Trent1098 and Adrian_choj. Sorry I didn't thank you sooner....we just returned from a trip to West Palm Beach, Fl. to solidify a deal with Supreme Growers....their owner Steve Blackburn to make some Pepper Joe C0-Branded exclusive fertilizers with them. Supreme Growers sells fabulous cutting edge products like Myco Blast, Soil Blast, Myco Tea and Kelp to name a few. Let me give them a shout out....see a few of their products at http://www.pepperjoe.com/shoppingcart/html/pepper.html#aids Once again we are SO flattered by all of your positive input. We promise not to disappoint. If anyone is not 100% satisfied with our products email me direct at firstname.lastname@example.org Fiery Regards, Pepper Joe"
Fantastic company to work with. I've ordered seeds from Pepper Joes two years in a row now. Outstanding germination rates on 20 different varieties of peppers.
Joe even gave me some great advice on indoor lighting and sprouting, to get an early start this year, and I now have over 120 healthy and happy pepper plants of various varieties growing in pots and in the ground this year.
On Jul 15, 2013, adrian_choj welland Canada wrote:
I have ordered seeds from 4 or 5 different companies, one of them being Pepper Joes, I am growing 32 different varieties of peppers and out of all the peppers I am growing the seeds I purchased from Pepper Joe(Carolina Reapers, Peter Peppers, Ghost Peppers, Chocolate Habanero, White Habanero, 7 Pot Douglah) are the best quality seeds I have grown so far they are very full and grow strong and firm, also he is the only person to take the time to personally email me back with detailed help and tips on gardening. Couldn't ask for better service! Thanks Pepper Joe!
Thanks so much Ozzy555....and also thanks to Chilehead23, Kimoore, PepperDave and Tuchusmas for taking time from your busy schedules to give us a rating....and thanks for your kind words. We'll continue to work harder at earning your confidence. We do believe in sticking with our customers every step of the growing process. I answer dozens of emails every day from our customers. At times we're so busy that my answer is just a few sentences long...but we strive to answer every one. We've developed a FAQ page to answer most basic questions and provide a few gardening tips at http://www.pepperjoe.com/gardening-tips/faq/faq.html
and also at http://pennystomatoes.com/FAQ.html
Again, all THANKS for your continued supports.
Pepper Joe "
This company produces excellent stock and speedy service. I have never had any trouble getting a hold a REAL LIFE PERSON. Pepper Joe pepper seeds are far superior to anything I have purchased elsewhere. I am a customer for life!
I purchased seeds from Pepper Joe late last year and started planting my first pepper plants. I've been caring for them since and, to my amazement, got them big, strong and beautiful using some of the tips on Pepper Joe’s website. Unfortunately, I went to check on my plants the other day, as I do on a daily basis, and realized that a handful of them were wilted and looked like they were under watered. I gave them water and checked on them the next day but they looked worse. I freaked out and all I could think to do was take a picture and send it to the pro himself for help. Pepper Joe didn't disappoint, he answered my all my questions very promptly and gave some great advice. Unfortunately, it was too late for my plants as they did not recover. I later realized that I had placed the plants near a sprinkler head and some of them were actually getting flooded on a daily basis and that’s what caused the problem. Even so, I greatly appreciated Pepper Joe taking the time to answer all my questions! Thanks so much Pepper Joe; I'll continue to be a loyal customer! From Long Beach, CA: Oscar
I love to grow hot peppers and have very successfully. Lately I had a problem and contacted Pepper Joe's. The response was not only very prompt, but it was right on point. I will be a customer for a long time.
On Jun 18, 2013, Pepper Joe's Inc. responded with:
"On Jun 18, 2013 11:20 AM, Pepper Joe's Inc. responded with:
Thanks so much Bstrength...and also ShawShankSC, Dogtor and DntFearTheRpr (love that name referencing our Carolina Reaper, Worlds Hottest Pepper). Lol. It's always a thrill to see our customers taking time from their busy schedules to give us a rating. We appreciate each and every one of you. We're working hard to make each and every customer feel special. We want to stay with you every step of your Gardening Experience. Join us on Facebook at [HYPERLINK@www.facebook.com] and sign up for a Free Newsletter at http://visitor.constantcontact.com/manage/optin/ea?v=001nkQb... Great Gardening to all this summer! Fiery Regards, Pepper Joe http://www.pepperjoe.com "
I've ordered seeds from Pepper Joe on several occasions. I've always had an excellent germination rate and healthy plants when using his seeds. I love the variety of different peppers that he has to offer. I've contacted him online with questions regarding seeds, plants and fertilizing. He has always been very helpful. The customer service is great. I also appreciate the free seeds that come with my orders. Some of my favorite peppers have been the ones that I received as free samples. I will plan on using Pepper Joe every year for my pepper seeds.
On Jun 12, 2013, DntFearTheRpr Royal Oak, MI wrote:
Every plant ive grown from these seeds have been outstanding. Both, Pepper Joe and Penny's. The company itself is one in a million and the appreciation they give through social media is just unmeasurable. Shipping and cost of seeds is practically nothing. I have over 30 strains of peppers and 10 different tomatoes. All of which grew healthy as can be. I recommend both companys to everyone. 5 stars across the board for customer service, rare selections, wide variety and great deals.
I wish there was a rating above positive. In my 43 years I have rarely run into a company that is this concerned about its customers.
First the seeds. I wish I could report a 95%+ germination on my pepper seeds, but the honest truth is I screwed up. What is amazing is that despite my fumbling, Joe's seeds were robust enough to still give me a good garden this year. (83 peppers!) Penny's tomato seeds were literally 100% germination! I planted 3-5 per 4 inch pot, 20 pots. Most were up within the first week. Some took longer, a few came up weeks in. All told, they ALL eventually sprouted.
But never mind the seeds for a minute. It is the support and service that makes this company shine. I follow Joe in forums such as The Hot Pepper, and also his Youtube channel and Facebook. I have NEVER seen anyone bend over backwards for the customer like he does!!! Even when lack of success clearly is the CUSTOMERS fault Joe will replace the seeds. No questions asked. What perplexes me is he has ANY complaints at all! These folks MUST be trolls, because if given even half a chance Joe makes it right.
That is MY story and I will be a satisfied customer for years to come. Not only a top-notch vendor but a great online friend and support team. Thanks Joe and Penny.
On Jun 5, 2013, Pepper Joe's Inc. responded with:
"On Jun 5, 2013 12:41 PM, Pepper Joe's Inc. responded with:
Tenspeed_B, GrowingHeat & Smcroni,
We are humbled and honored to get such ratings on our company and thank you so much for taking the time to do this.
It means a lot to us and makes us want to work even harder to make our customers happy.
On May 29, 2013, GrowinHeat West Springfield, MA wrote:
I've been growing superhot peppers for two years now.I sta
rted with seeds that I got from Pepper Joes.My success germinating them wasn't very good so I contacted them.I got new seeds free and great tips on better results.I have over 50 plants in grow bags and pots.I have another 35 waiting to be potted up and lots that I gave to friends and family.This company treats you like family and I highly recommend them.Thank you Joe! Larry Croteau,West Spr
Customer service is fantastic. From order to delivery was 3 days. Bonus seeds added to the order at no cost. 100% germination rate. Informative website. Everything from match head hot to nuclear in the world of Hot Peppers. Pepper Joes is the place to go if your looking for Hot Peppers.
Steve Cronin- Easley , SC
On May 1, 2013, johnofthedead Okinawa Japan wrote:
Received my seeds in a timely manner. Seeds were delivered to an APO address, and came with 4 packs of FREE seeds that I was not expecting. A plesent surprise. I just got into gardening, and let me tell you, when it comes to growing peppers, or pepper seeds in general, PEPPERJOE.COM is the ONLY way to go.
On May 1, 2013, Pepper Joe's Inc. responded with:
"On May 2, 2013 2:33 PM, Pepper Joe's Inc. responded with:
Thank you John and all others for such positive feedback.
We're exhilarated to see so much good input and we'll work real hard to earn your trust.
Most of all thanks for being customers.
To stay in touch with us throughout your Grow and Gardening Season, consider joining 61,000 fellow gardeners on our Facebook page at [HYPERLINK@www.facebook.com]
Also, our Free Newsletter is chock full of Gardening Tips, Hot Pepper Pics, Freebies, and more at http://visitor.constantcontact.com/manage/optin/ea?v=001nkQb...
Also, if you'd like to get a peek at our Seeds and Products, we'll mail you a Free Catalog at http://www.pepperjoe.com/form.htm
Your kind words make it all worth while.
My second year ordering from Pepper Joe..the first year was great...the second year was even better!!Ordered seeds on April 19th(a Friday..late afternoon ) received seeds on April 25th..a turn around time of 4 days...could not be happier with that.also the young lady that I had dealt with was extremely courteous,and helpful..I am looking forward for my 4 varieties and the two free varieties to germinate...and I am sure that my germination percentage will be as high as it was last year...96%...thank you Pepper Joe
This is my first year growing peppers and I found Pepper Joes website nothing but useful following his advice has made my experience so far a success ! I recently had a question and e-mailed him and he got back to me quickly! Thanks Pepper Joe for making my growing experience a great success thus far
Greetings! This is my second year purchasing seeds from Pepper Joe's. I love this company. NO GMO's, easy to place order and I didn't have to wait long to receive. Germination rate 99% for me! Healthy, strong plants. All of last years plants I grew in pots and this year we put them in the ground, they are doing great. The number of peppers these plants produce is unbelievale. I have a list of about 16 people I give my peppers to. I like the fact that besides producing such a great product, Joe communicates with all his customers when they have questions or tips. The icing on the cake is the free seeds. Keep up the good work Mr Joe.
Cape Coral, Fl
I have been ordering super hots from Pepper Joe's for years. I have never had a problem. I have seeds from them for almost 5 years I have had in the refrigerator. Just planted a few and all germinated. I Like the 100% guarantee. Gladly never had to use it. I have sent emails constantly asking his advise and very seldom took over 12 hrs to respond. Except if he was on the road then it took 24hrs. Alway's had the solution to my problem. GREAT SERVICE.
On Apr 19, 2013, Gh0stChili Dalzell, SC (Zone 8b) wrote:
Ladies and Gentlemen, it really is an honor to be given this opportunity to leave a review.
‘So, first things first: I have researched and participated in a lot of companies and forums in the discussion of hot peppers. There are thousands of sites with hot pepper information and references as to seed purchases. Pepper Joe's is by far the best site I have found to date. Their site provides specific information that never leaves topic, while maintaining simplicity and concise information that allows anyone interested in growing peppers the means to do just that.
‘Next we move onto the purchasing and contents of the order I have placed.
Received order 3 business days from purchase date: check
Contents: Exactly what I ordered: check
Bonus: As they advertise, you receive free seeds of various varieties: feeling giddy: check
‘Now what about the companies performance:
I received an email 4 minutes after purchase.
The email was customer focused and it was actually sent by a living breathing person. That wasn't what I expected. They answered all my questions and concerns.
I received my Carolina Reaper (BIG GRIN) and the free seeds as fore mentioned. The two packets sent to me free contained peppers originating from Korea and Japan.
That was something that really impressed me.
I got what I paid for and received the attention and respect from the company.*to pepperjoe* Thanks for emailing me personally conveying your appreciation of my business.
I will continue to shop with you from here on and will advertise your site on my Facebook, Blog ..etc. Thank you for actually owning up to what you offer and showing me that you are 100% dedicated to customer satisfaction.
On Apr 13, 2013, WillysWoodPile Kalamazoo, MI wrote:
Posted on January 31, 2013, updated April 13, 2013
Easy ordering, prompt service, well-packed seeds, directions for sowing seed, bonus packs of seed, and the hottest pepper in the world. Pepper Joe gets an A+ from me.
On April 13th, 2013, WillysWoodPile added the following:
100% Germination (7 of 7) of Carolina Reaper SUPER-HOTs [as of 4-13-2013.On Apr 13, 2013, Pepper Joe's Inc. responded with:
"On Feb 1, 2013 7:13 AM, Pepper Joe's Inc. responded with:
THANK YOU WillysWoodPile and we'll work hard to live up to your Positive rating. Great Gardening, Pepper Joe "
Also thanks to Sconnie, Rocky, Lieber and Julian. Sorry I haven't answered every one of these great ratings quicker...this has been a slamming busy seed season. And with the addition of the Carolina Reaper to our Seed line up, it's been a real hustle to keep up with it all. But I'm thrilled that my team is continuing to get orders shipped out in 3 to 4 business days. Also, the germination reports flowing in are the best we've ever had.
A big part of the fun with running a seed business is gardeners like you all. So supportive... and we've formed such a strong bond with so many customers through email, our Newsletters and at the top of the list is our Facebook page. Our intention is not to take your money and run...but rather to try to stay with you every step of the growing process. THANKS a million to all of you.
Pepper Joe http://pepperjoe.com/"
On Apr 3, 2013, Sconnie_Planter Kenosha, WI wrote:
Pepper Joe's is THE only pepper website you need to order from.... REALLY! I have been so disappointed by other seed sources such as Burpee and Park. Pepper Joe's (and Penny's Tomatoes) have always shipped quickly, given free seeds with every order and offered great advice and information.
They offer seeds that you won't readily find with other sources. And, every year, the seeds have almost 100% germination. That is great considering some pepper varieties are picky and "high maintenance". Yet the seeds from Pepper Joe's do so much better than any others that I have purchased. I have gotten tons of compliments from friends and coworkers about my plants (always have too many and gift them to others) and the fruit produced (which I also have too much of each year.... more gifting).
Check out the Pepper Joe's website (and Penny's Tomatoes too). They back up their product and offer great follow-up advice. Sign up for their emails and get cool deals year round.
I ordered their signature collection of pepper seeds, "Volcano-in-a-box". It contains over 100 seeds of the hottest peppers on the planet. My order was processed, shipped, and delivered within 3 business days! Very easy ordering process and super-speedy delivery...
Also, I ordered a week before an Easter special where they were offering 4 free packs of seeds. My order only included 2 free packs of seeds. I emailed Pepper Joe's letting them know that if I had known about the special coming up, I would have waited a week. I received a response later that day that they would be happy to mail out two additional packs of seeds for me.
How's that for awesome customer service? They've earned a customer for life, that's for sure. I'm telling all my friends and family about Pepper Joe's and I cannot wait to get my hands on some of the tasty, fiery peppers!
I am verry satisfy with pepper Joe's service n product!
They have the biggest selection of hot pepper seeds I've seen anywhere!!
The prices are reasonable n the shipping was fast. Last autumn I odered a few variety of seeds of super hots n I planted them n 99% of my seeds develop in about a week or so n are growing nice n strong, I had never have such a good % of growth ever. I recommend (PEPPPEPPER JOE'S n PENNYS TOMATOES) to anyone who is looking for a great product n service. To all chilli heads pepper joe's is da place to go!
I ordered four different varieties of hot peppers. Order shipped fast and they gave me some great free seeds. I followed their suggestions in the FAQ, used a Burpee self watering seed starting system, and a heat mat. ALL of my pepper seeds ended up germinating within 7 to 14 days. Now they are happily growing under their lights. Great company. Great people. Great product. Happy growing!
On Mar 18, 2013, Pepper Joe's Inc. responded with:
"On Mar 22, 2013 5:11 AM, Pepper Joe's Inc. responded with:
Thanks Will, Gary and Caseman and all others for the glowing reviews. We sure do appreciate you and all of our customers.
Come and join us in a positive and supportive environment on our Facebook Gardening Page at [HYPERLINK@www.facebook.com]
The customer service at this company is great. Even though it is mail-order, it seems like you are dealing with friends. So rare in today's world. Some unique peppers too. Really looking forward to the peppers this summer.
Pepper Joe's is the ONLY place I purchase my pepper seeds from. This season will make it 3 season's in a row that my seeds from Pepper Joe's have had a 100% Germination Rate!
I first started buying seeds from Pepper Joe back in 2006 and have been hooked ever since! I also LOVE how easy it is to order from them online completely safe and secure!
I started all of my pepper seeds early and inside this year. Very excited to be growing Carolina Reaper, Ghost Pepper, Moruga Scorpion, and Pasilla Bajio Pepper's!
They also have some solid advice for starting and planting pepper seeds included with every order. Oh and the best part?!?! They included FREE seeds with every order!!! That just rocks my socks! If you are not buying from Pepper Joe's then you are not buying from the BEST! Period.
Not only do I love peppers, but I am a Pepper Joe's customer for LIFE! These guy's ROCK!
Posted on December 30, 2012, updated March 13, 2013
After reading the negative reviews - I must say I'm shocked. I have ordered seeds from PepperJoe's for 3 years now and after my explosion of a garden last year (187 pepper plants - almost all of which grew from PepperJoe seeds!) I won't be changing where I get my seeds!!! I would say I had a 95% germination rate - which is way above what I expected. After getting over 8100 peppers (no, that isn't a typo!) I have expanded again and have already ordered 26 different varieties to grow next year (am going to get more as will have more room :)). Last year the several types of Habanero, Jalapeno, Peter, Italian Long Hots, Italian Pepperoncini, Thai Hot/Sun, PepperJoe Cayenne, Kung Pao and Anaheim were huge success!
Staff has always been quick to reply to questions and orders have arrived very quickly. I would highly recommend PepperJoe's for seeds and for any questions. Have turned on several friends (and family) to site that will be ordering there as well.
Keep up the great work PepperJoe!
Love the heat!
On March 13th, 2013, bovee23 added the following:
Update from me! I ordered 26 different varieties of seeds from Pepper Joe and must say once again have been amazed at seed germination. For instance, I have had 100% success from the Butch "T" and Ghost peppers so far (that being 10 plants from 10 seeds). Only 10 of the 13 Carolina Reapers have come up though :) YES, ONLY!!! 10 of 13? that's insanely good... Super Hots are doing awesome. (If had more time and wanted to bore you with more - all the others have very similar success so far!)
Keep up the Great work Pepper Joe (and Penny too! - those tomato's are doing very well too!)
JamesOn Mar 13, 2013, Pepper Joe's Inc. responded with:
"On Dec 30, 2012 5:47 PM, Pepper Joe's Inc. responded with:
Thanks James. and we'll try hard to live up to that review.
I make an order for a few seeds from Pepper Joe this year. I ordered the Carolina Reaper and Moruga TS from Pepper Joe. So far, the Carolina Reaper seeds are 6 for 6 and they all came up in 10 days which beat the heck out of a lot of my other super hot seeds. The Moruga seeds are 4 for 6 so far and they have been coming up a little slower, but that makes it 10 out of 12 seeds so far. I did hold a few seeds back to hedge my bets, but I can say I have been very pleased. The surprise packages of other peppers seeds the Joe sends his customers have just been planted so I am expecting them to have just as good of a germination rate. I would and will purchase from Pepper Joe in the future.
I decided to get into pepper gardening this past season and had no idea where to start outside of the Home Depot jalapenos. I found Joe's website and discovered a ton of varieties and even a bunch of great tips on how to grow chili peppers. I ordered several varieties and recieved them within a week along with two FREE packs of seeds. Being a newbie, I did not expect much in my first year, however, I had a germ rate of 85% with some of my super hots popping in only FOUR days!!! I give all the credit to excellent seed quality, something I can trust I will get with Pepper Joe. Joe offered wonderful customer service and I will soon place another order for next season with the anticipation of a much larger grow!!!
I've tried 17 different varieties of Pepper Joe's seeds and, with two exceptions, I was getting pretty close to 100% germination rates. The problem with one of them, the Chilie Tepin, was due to planter error. I learned that when I planted seeds from the same packet using a bio dome and heat mat this year and all the seeds germinated. The other one, Chocolate Habs, didn't grow either year. I posted my comments on another forum and Joe tracked me down in less than a day via email, sent me replacement Habs and included a freebie pack of seeds within a week. The replacement Habs are growing with the help of the bio dome and heat mat as are the freebie White 7 Pot seeds.
Additionally, everything I put in the ground or pot last summer gave me the pepper I was expected. I'll definitely order from Pepper Joe again.
After purchasing seeds last season from Pepper Joe's I was impressed with the speed of delivery, the germination rate of the seeds and the growth and production of the plants. Because of these traits I again ordered seeds for this years crop. 2 of the 3 packets I ordered were as expected. The giant jalapeno's however were quite disappointing. Only 2 seeds out of 20 germinated. I wrote the company, not expecting much, and was suprised at how quickly they responded. Not only were they genuinely concerned and apologetic, they are sending me replacement seeds at no cost! How, or why, would anyone buy elsewhere when product satisfaction is 100%? I love Pepper Joe's!!!!!!
On Mar 8, 2013, Pepper Joe's Inc. responded with:
"On Mar 9, 2013 5:50 AM, Pepper Joe's Inc. responded with:
THANKS so much to all for the recent group of positive reviews. We're humbled by your compliments and will work even harder to be Your #1 choice for Garden Seeds. Order your Free Seed catalog at http://www.pepperjoe.com/form.htm
Also, sign up for our Free Newsletter "Chile News & Views" at http://visitor.constantcontact.com/manage/optin/ea?v=001nkQb... and join 23,000 other Subscribers to get tons of information on growing and enjoying Hot Peppers. Our Facebook Gardening Page is the largest Hot Pepper Growing Website in the World with over 58,000 Fellow Chileheads and Gardeners and is growing daily. We try hard to stick with our customers every step of the way after they make a purchase....and these are a few ways.
I have been a customer of Pepper Joe's for 3 years now. I have had at least 90% germination rate in all the peppers I buy from him. I mostly buy super hots but last year I decided to try his sweet peppers and they were wonderful. Since I have had great success with the peppers. I have changed who I buy my tomato seeds from this year, I am using Penny's Tomatoes. I will post a review of them at the end of the season. I also like the fact that he always trows in 2 packs of free seeds. This year the free seeds were Jalapeno and I had 100% germination with them. Looks like I will be enjoying allot of poppers this year.
On Mar 2, 2013, Tim_Supreme Fort Collins, CO wrote:
Pepper Joe has been one of the best company for pepper and tomato genetics. I rarely, if ever, have a bad experience with his seeds and love the way they turn out. Fast shipping, fast germination, great crops! I could't ask for a better hot pepper company with the variety Pepper Joe offers. The only word that comes to mind is, "excellent." I will recommend Pepper Joe to all of my friends and family.