On Mar 9, 2014, mamaseeta St guillaume, quebec Canada wrote:
Ordered seeds from Pepper Joe and the package was postmarked 4 days after I placed the order. I received them within a week, no hold up at the cdn post office. Very solid packaging inside and out. Healthy looking seeds are planted and am anxious to see results. Later.......
On Mar 9, 2014, Pepper Joe's Inc. responded with:
"On Mar 10, 2014 4:16 PM, Pepper Joe's Inc. responded with:
Hi Mamaseeta, BlueMerle and Jeffer86.
Thanks a million for taking time from your busy schedules to do such nice reviews. We do appreciate that and thank you for being customers.
We do take time in our quick shipping time and order turn. We also go the extra mile and buy the best bubble wrap envelopes so that your seeds can't get crushed.
Customers like you make it all worth while. Please keep us posted on your growing progress at our Facebook page and join 70,000 other Gardeners that just love Hot peppers and tomatoes.
On Mar 4, 2014, bluemerle North Las Vegas, NV wrote:
Received my Sweet Bell Peppers seeds, for me, and the Carolina Reaper for a friend, WAY TOO HOT for me!! The great quality seeds in their secure bubble wrap package came very quickly.
Sorry it's taken me so long to post a review. I've been trying to leave a very POSITIVE review for Penny's Tomatoes, also. Since Feb. 27, 2014, I've been D-mailing back and forth about why my post was "Halted/Rejected"!!
No explanation, No corresponding link, NO Recourse!!
I D-Mailed Dave's Garden's Representative, Terry, and all he does is refer to an old review posted back in Nov, 2013.
I just wish I knew what I did wrong, so I don't do it again. I couldn't find a place to post a "New" review for Penny, so I just posted it to "addition", which I explained to Terry, and asked him for the correct place to post. He doesn't seem to actually read my messages. I think my rather long, (as you can see), review is lost forever!!
Sorry to go on & on, instead of talking about Both your GREAT companies!!
Top Quality seeds and the quickest and BEST Customer Service ever!! Don't know what I'd do without both of yours expert advice!!
Thanks for all your help!! I'll let you know how my plants do in this very HOT Dry Desert Climate. I'm glad you guys sell seeds that tolerate the heat!!
All the best, Diane Huff
First time ordering through pepper joes. Some seeds from my order didn't germinate. I contacted PJ and he sent the replacement order the next day.
With service like that there's a reason PJ's been around,and hopefully stays around for years to come!
On my third year with Pepper Joes and Pennys Tomatoes. I'm a hot pepper nut, and Joe knows hot. I love trying out the free seeds they send. I always have good success with my seeds, and plants bear great peppers. Timely in answering questions, and helpful in solving issues. Highly recommended. It's fun being the only guy that has all the latest in peppers. The Santa Fe Grande was a freebie last year, and is now one of my favorites.
On Feb 13, 2014, Pepper Joe's Inc. responded with:
"On Feb 13, 2014 12:32 PM, Pepper Joe's Inc. responded with:
Hey to Grampadidi, Hayesyork and Ricky.
You all make it all worth our while.
Taking time from your valuable day to give us a good rating just humbles us.
Keep us posted on how your growing season goes.
Wishing you much continued success.
Pepper Joe always answers my emails promptly. Their shipping is quick and their seeds are top quality. My husband is actually the pepper fanatic. He loves eating them and now he loves growing them. He also just ordered seeds from Penny's Tomatoes for the first time a couple of weeks ago. The variety of peppers and tomatoes available is wonderful. We really appreciate the great customer service from Pepper Joe's and Penny's Tomatoes!
I ordered seeds, and received them very quickly. I started the Jolokia early because of how long it normally takes to germinate, and they started sprouting about a week after sowing. I planted 11 and already have 7 shoots.
In addition, Joe has always been very helpful and courteous and always answers my emails.
Product + customer service
On Jan 29, 2014, Pepper Joe's Inc. responded with:
"On Jan 30, 2014 8:10 AM, Pepper Joe's Inc. responded with:
THANKS Melfisher74 and RobertDurrant.
We're thrilled that you took time to do these reviews.
Glad to see so many positive comments on our SuperHots and the Carolina Reaper. The Carolina Reaper has been making front page news lately since the Guinness Book of Worlds Records recognized it as the Hottest Pepper in the World. SuperHots are very popular, but many of our customers still like sweet peppers or mildly hot ones like Paprika, Poblano, Jalapeno's, etc.
Pepper Joe http://www.pepperjoe.com/shoppingcart/html/pepper.html
On Jan 25, 2014, robertdurrant Victoria, TX wrote:
Hi my name is Rob I am 28 and I live in south TX. This is my 1st time growing anything. I was very inspired by Pepper Joe. The YouTube videos I found on growing peppers did not help me much and, I was very impressed when I came across 1 of Pepper Joes videos with his in depth discussions on everything I needed to know about growing super hot peppers. So I subscribed to Pepper Joe on YouTube and, I began watching some of his videos that I thought had my name on them. After I watched just 1-2 videos I knew that I wanted to try and start growing some Carolina Reaper peppers and some others too and from seeds and in containers inside early before spring... I feel like I know as much as a pro grower now and, I already have some beautiful Reaper seedlings that popped up but, they don't have true leaves yet. When I get at least 4-6 leaves on my plants I am going to use myco blast and continue with the 4 step system and with the other tips. PepperJoe.com and his FAQ's page was the single most helpful tool that I came across. I found out about his FAQ's page on one of his videos and from there I took off. Thank you again for all the one on one help you gave me and for answering every single question I had.
On Jan 24, 2014, ghostpepperguy Baxter Springs, KS wrote:
Very good place to deal with if their is a problem they take care of it you can't beat that!!
have some Carolina Reaper seadlings growing right now
Very good selection of Quality seeds from Joes or from Pennys highly recommended!!
On Jan 24, 2014, Pepper Joe's Inc. responded with:
"On Jan 25, 2014 6:41 AM, Pepper Joe's Inc. responded with:
Hi Ghostpepperguy and RickyRadz.
WE thank you for your input and for being customers. I passed your compliments along to Penny at Penny's Tomatoes. She just grinned from ear to ear...lately she's been more popular than Pepper Joe. LOL. :) Our whole team tries to really excel at customer service and product. Your all can view Penny's at http://www.pennystomatoes.com/shoppingcart/html/combo.htm Yes, Spring time is around the corner (hopefully) and we're really hopping to ship our seed orders. Thanks to all for reading. PJ"
As a novice gardener with a limited growing season in Canada, I couldn't believe the success I had with Pepper Joes 'Volcano in a Box'...
I followed his directions and helpful webpage links to successfully grow at least three pounds of peppers...with only half of the varieties used.
I got a buddy and we made an awesome Giant Ghost/Moruga Scorpion hot sauce, and a Thai/Carolina Reaper hot sauce...unbelievable taste and burn!
It was a great feeling to grow something from seed to bottled hot sauce...we saved seeds from our harvest to replant this year, and get endless requests to share.
I tell them all the same thing...here's a Pepper Joe catalogue...go buy your own!
Can't say enough about this company...just good people.
Thanks Pepper Joe and Penny...looking forward to buying some of the other exotic varieties that you have very soon.
On Jan 11, 2014, Juan_Rios Staten Island, NY wrote:
I have had an almost 100% germination rate with Pepper Joe's seeds, even with the free seeds included with my order. While I am not a trained gardener, his seeds as well as Penny's tomato seeds have been easy to start and prolific in harvest, despite my inexperience. I have turned most of my neighbors into chili heads and we are all chomping at the bit for the next crop. If you want the best seeds...these two company's are the ones to get. I have tried other sources of seeds, but these two by far have been the best. Keep up the good work!
On Jan 11, 2014, Pepper Joe's Inc. responded with:
"On Jan 12, 2014 9:10 AM, Pepper Joe's Inc. responded with:
Hello Juan Rios and 59Smoking. We sure do appreciate you taking your valuable time to give us such nice ratings. Please stay connected with us customers and friends in our Facebook Garden community at [HYPERLINK@www.facebook.com] It is teamwork driven, friendly and informative. Also, thank you for also the compliments on Penny's Tomatoes, our Sister Company. I'll pass that along to Penny. She's at http://www.pennystomatoes.com/
Great Gardening to all!
Been growing hot peppers for a long time, found Pepper Joes two or three years ago and have nothing but good things to say about them. Awesome shopping experience, prompt and courteous responses to email questions, and a germination rate so good I may only use one seed per pot this year! After retiring in 2012 I started selling plants to supplement my income and trade seed with other growers all over the country. I gave away my overflow of peppers for so long the staff at the gym calls me Pepper Man. Pepper Joes product and information is so good, I carry his catalogs in my little red truck when I'm out cold calling with my hot product! My pepper head friends always comment on how good the peppers I give away are, and tell stories about the heat, usually after inappropriate touching. But pepper Joe has an answer for that too! Thought I knew my hots, but have learned a lot from these wonderful folks. Looking foreword to the Reaper, and am going to fulfill requests for stuffable Jalepenos this year. Strongly reccomend anyone who thinks heat is neat try them out, you'll keep on going back!
Got seeds from Pepper Joe's 2 years ago...very pleased with service and harvest. Just last month, ordered "Volcano in a Box". The ordering is simple and I had my seeds delivered within the month. Can't wait to start growing. Anytime I have questions, Pepper Joe answers asap and politely, actually makes me feel like a friend. Love it.
On Dec 29, 2013, Pepper Joe's Inc. responded with:
"On Dec 30, 2013 9:25 AM, Pepper Joe's Inc. responded with:
Hi AudreyMole, SCPatriot & DukeDvl and THANKS so much for taking your valuable time to do such insightful ratings on Pepper Joe's. The longer We've been in business the more that we realize the powerful nature of good customer feedback. We love you guys. We'll be celebrating our 25th Anniversary in the weeks to come. I'm glad to see your feedback on the Carolina Reaper. The medias have been packed this week with articles on the Reaper.....which is getting it's just due as the Worlds Hottest Pepper. ...and so tasty and easy to grow too. As a full service Seed Company we'll mail everyone a Free Catalog too. We've sent out 30,000 catalogs so far and have approximately 20,000 ready to send out for our 2014 Seeds. Get your Free Catalog at http://www.pepperjoe.com/form.htm "
I ordered the Volcano in a Box seed set, and I was amazed at how fast it arrived!!! I ordered it a few days before Christmas, expecting it may get to my house sometime in early January. To get it before Christmas, well that made my holidays even better!
Each seed packet was in excellent condition, clearly marked, with proper amount of seeds (Pepper Joe did not "short seed" my order like I experienced from other suppliers!). And there were two additional "free" seed packets (which were interesting choices which I may never have thought to chose myself) just as advertised! They even included some instructions on germination, planting the seeds, which was much appreciated!
Based on the quality of service I have received thusfar from Pepper Joe's, I would definitely recommend Pepper Joe's and I fully expect to be "Reeping" the rewards of choosing these pepper seeds in 2014!
Pepper Joe's sent Carolina Reaper seeds to me in March/April of 2013. They all germinated, a little slow to grow (I checked online, this was common among all Reaper seedlings). They matured into some beautiful and PRODUCTIVE plants. Pepper Joe's community on Facebook and on his website are very helpful, and celebratory of their customer's success stories. Proud to have been a part of the Carolina Reaper harvest of 2013, in its first year. I liked the VARIETY in the catalog, I had no idea the range of superhots that were readily available. I'll be growing many of their strains and ordering from them far into the foreseeable future.
Very satisfied. It seemed like 100% germination of seeds that were promptly received. Almost makes you wonder why you plant 3 seeds per starter cell. Plants grew well and produced a lot of peppers. Free seeds included also turned out super! Website and newsletters provide great information. I will use Pepper Joe again this year.
On Nov 4, 2013, Pepper Joe's Inc. responded with:
"On Nov 5, 2013 11:59 AM, Pepper Joe's Inc. responded with:
I've been buying seeds from Pepper Joe for 5 years. I first started growing them in pots on my back porch but had such good luck and positive results with his seeds, I tilled up a 25x25 garden in my side yard. I'm already looking forward to next March to start the germination process and mapping out the garden with the different varieties I'll need for various types of homemade hot sauces and canned peppers. He has any heat level you could ever want.
On Oct 7, 2013, BillsKyInferno Worthville, KY wrote:
I have purchased Super Hot Butch T and Jolokia seeds from Pepper Joe's for the past couple of seasons.
Joe always delivers. His seeds are the best. He also provides helpful hints to assist his customers in getting the best possible yield. Thanks Joe
I already bought my seeds for next year, the HP22B, Naga Viper and Yellow Moruga! I can't wait for spring!
On Oct 4, 2013, vegginaround Albuquerque, NM wrote:
We had so much fun growing your peppers this year. Still pulling the superhots off the plants. The Tazmanian Habanero is my new favorite pepper, and the Carolina Reaper is a heat like no other. Thanks guys, and keep up the good work.
Ordering process/payment leaves a bit to be desired; had a bit of a hiccup redirecting back to the site after paypal payment.
That said, they have fantastic customer service, reasonable pricing and very fast shipping. Answered my questions within a day or less with straight and to the point replies. Order reported shipped Saturday and was delivered Sunday to my parents place in Arkansas. And who doesn't like free seeds?!
Totally recommend and will definitely order again.
On Oct 1, 2013, Pepper Joe's Inc. responded with:
"On Oct 2, 2013 8:05 AM, Pepper Joe's Inc. responded with:
THANKS so much Filmost (all the way from Japan), Jason0716, Billy449 and JerPar. We know your time is valuable and sure appreciate the positive input. Your comments like "responding with good advice", "best seeds and ideas". totally recommend" and "answering questions promptly" make us even more determined to excel at Customer Service. We try hard to answer every email...but with the volume of emails sometimes our answer is short. We created a FAQ page for that reason at http://www.pepperjoe.com/gardening-tips/faq/faq.html
and we have also rolled out 63 Hot Pepper & Tomato gardening videos including this "Growing Hot Peppers 101" at http://www.youtube.com/watch?v=CtyLP5e4Hcw&feature=c4-overvi...
We try to be with you every step of the way.
Pepper Joe http://www.pepperjoe.com
I had ordered seeds for the first time online after much research. I have THE best hot pepper garden in Cleveland!!
my friend called it "Jason's fire garden!" I grew the moruga scorpion, cayenne, Sapporo, takanotsume, lemon drop, and big thai/ kung pao peppers all with great success.
already getting ideas for bigger and better next year!! thanks for the best seeds and ideas.
On Sep 30, 2013, bill449 Isle Of Man United Kingdom wrote:
Last year I decided to attempt to grow my own chillies.
As a novice grower in the UK, i had a couple of questions regarding growing - which were answered promptly.
I cannot fault the service, or the quality of the seeds - all of which germinated, and now i have so many chillies i dont know what to do with them!
I would recommend Pepper Joes to anyone who takes their chillies seriously - he certainly does!
I have been ordering peppers from Pepper Joe's for a number of years. I have moved around a lot so do not have an established garden area which means each season is a little different in where I am planting. Still, I have had good experiences with the seeds I received.
I have even planted seeds that I had not used the year before, and except for some Bhut seeds that did not germinate, (this is a year after I got the seeds) they others all did great.
I have emailed Pepper Joe a few times and he has always responded with good advice.
Bottom line is that I will continue to exclusively buy my pepper seeds from Pepper Joe!
PS....Joe, if you are reading this you probably know this, but when I sent an email to your contact email address at the bottom of your site I received a reply to send an email to a different one to contact you. Thank you for your quick response though.
Called PepperJoes and left a message.
Penny called the very next day and took my order n'junk.
Received the seeds a week later.
Volcano in a Box!
All of the seeds germinated no problem.
Make sure you buy some seeds from Joe&Penny,Ya Hear?
P.s Watch PepperJoes videos on youtube.This dude is hella funny!
On Sep 22, 2013, Pepper Joe's Inc. responded with:
Thanks a million BigPimpin, OhioShane, MarySouza & OhioReaper (Just LOVE that name).
I'm especially thrilled to get such fantastic germination reports. We've been continually raising our Quality Control standards with growing ultra-ripe pods, de-seeding and drying methods. Then it's all about good storage and shipping and packaging. Sounds like all 8 cylinders are running with these germination %'s that your reporting.
I'm also happy to hear our Video's are helping out. We now have 62 YouTube Vids on Gardening with almost 1/4 Million views.
And we've been getting a bunch of positive input on that Volcano-in-a-Box. Actually Gardening-How-to Magazine has had a 92% approval rating on it from their growers/testers. We're real excited about that. THANKS all for being customers and your support.
The first year I started growing I got seeds from pepper joes and had great results. My second year I decided to save money and went through some cheaper site's. This was a bad idea I received all the wrong plants and seeds. This year I went back to pepper joes and couldn't be happier. My germination rate was almost 100 percent. All were the correct plants. I choose to grow the reaper. I cant say enough about this pepper. The heat level was what I expected and the taste is by far the best of any super hot I have had . Needless to say I will not be going thru anyone else but pepper joe. thanks again for the great seeds.
On Sep 13, 2013, marysouza SPRING BRANCH, TX wrote:
Went out of their way to ensure I received the products I needed by my husband's birthday. Really kept me updated on the shipment and the items arrived in perfect condition in a shorter time than promised. Thank you all so much for your help! We are excited to grow the peppers from seeds.
On Sep 8, 2013, Ohioreaper Cuyahoga Falls, OH wrote:
This is my first experience growing anything. I love spicy food especially hot peppers but the variety of fresh hot peppers in my area is very limited. I decided to try to grow my own.
When I visited pepper joes website I was overwhelmed with the variety of peppers they had to offer. It was fantastic. I ended up choosing 16 different varieties. The website is very user friendly and informative. I emailed customer service because I made a typo in my ordering process and they responded right away and corrected the issue. I received my package promptly. When I received my packaged everything was packed neatly and well organized. I was impressed.
Being a new grower i needed some help and advice getting started. Pepper joes website had all the information i needed to get excellent results. Pepper joes also sends out informative emails ever once in a while suggesting things, reminding us of seasonal changes, and even showing us how to use our peppers.Once again, I was very impressed.
When growing my peppers I had excellent germination rates near 100%. I used a heat mat and one of the seed starting kits. All the seeds ended up being what they where supposed to be. I had to grow everything in containers in a short grow season and everything produced very well.
I emailed and sent some pictures to pepper joes to thank them. I did not expect them to respond but both customers service and pepper joe himself took the time to write me back. That's unheard of in this day and age.
Overall, I was very pleased with pepper joes from start to finish. They offer an excellent product, have great customer service, and do everything in their power to make you a successfully gardener. They really care that you have success. They could just sell you the seeds and be done with you but they don't they are with you every step of the way.
Purchased the Box of Dynamite seed bundle as well as other single packs. Great germination rate. My Brain Strain, Ghost and Carolina Reapers are all 4' to 5' high and still growing.
Already planning next years purchase from Pepper Joe's
Hey THANKS so much JMVan, Kcatizone and Cbuteo for taking time out of your busy schedules to post such nice reviews. We appreciate it. Seems like the Super Hot Peppers are all the rage now. We just did a video to demonstrate how to cook with them and preserve them at http://www.youtube.com/watch?v=84CmY4ztv6I&feature=c4-overvi... I try to answer all emails personally. We did create an extensive FAQ page on our website to answer most common questions in great detail at http://pepperjoe.com/ Thanks all for being customers...and we'll continue to stay in touch on Social medias such as Facebook at [HYPERLINK@www.facebook.com] Fiery Regards, Pepper Joe "
We ordered hot pepper seeds from Pepper Joes about two years ago 2011. We couldn't plant them due to a house relocation. We planted the seeds this spring 2013 and they did great. We have a huge abundance of many different kinds of hot peppers. Most of our variety of plants you can't get in our area. We are very pleased with Pepper Joes customer service and quality of seeds. This is our first time growning plants from seed and we were very happy with the germination rate. We will buy our hot pepper seeds again from them for the next growing season.
First year doing business & nothing but positive things to say. All 8 peppers seed types plus bonus seeds were near 100% germination. Seeds arrived quickly, and a second batch even more so when 1/3 were wiped out by a late freak cold snap in June. Plants are thriving, and producing abundantly. Nothing yet on taste, but a few immature fruits tried seemed promising. I have had good response both by email and social networking sites. No complaints, and will certainly be ordering again.
PS Thanks for the helpful tips, makes it easier for a relatively newbie like me to succede
Great guy to do business with. I've been a customer for over 3 years now. Its alot of fun to grow from seed. joe is with you every step in the process. He has a ton of video's explaining stuff like over wintering,container gardening and etc...find them on facebook under penny's tomatoes and pepper joe's he answers questions quickly on there. great community of growers on their page. With every order you get a surprise, free seeds random peppers I've never tried. It can be scary buying seed online you never now if you get what you paid for. I assure you are in good hands with pepper joe.
On Aug 29, 2013, Pepper Joe's Inc. responded with:
"On Aug 31, 2013 9:09 AM, Pepper Joe's Inc. responded with:
I found Penny's Tomato & Pepper Joe on Face Book. I grow & LOVE hot stuff. Still, I learned ALLOT with Penny's posts. Recently I had a question and posted it for Pepper Joe. He quickly got back to me with his answer. I appreciate this because I was not a past customer. He was willing to put himself out to a follow pepper head! I will do business with him in the future!!!
On Aug 22, 2013, tinahelwig Hidden Meadows, CA wrote:
I found Pepper Joe doing web searches on growing tomatoes.His site had great FAQs on growing peppers. I was able to cut back my pepper plants last year and they all regrew thanks to Pepper Joe. He answers all the questions I post on his Facebook page and has helped me out a lot in my garden. That is very rare and valuable customer service.
I was looking for information about growing peppers and found PepperJoe via a DuckDuckGo search. The site is very informative with lots of good ideas and suggestions for germinating, growing and harvesting peppers.
I purchased a few seeds to use for next year's crop, then went about collecting all the info I would need to guarantee success. Most of the info was right there on the site. A few questions were answered promptly via email. Best of all, a couple of months later I received an email from PepperJoe directing me to a Youtube clip he had made that further clarified some of my questions.
This kind of attention to customers and followup is so rare these days. I'm sure I will have a good harvest in 2014 thanks to PepperJoe.
On Aug 12, 2013, ernestovargas New York, NY wrote:
This has been my first year growing hot peppers and I stumbled across PJs youtube channel and there fb page although I havnt ordered from them yet they have been more then helpful with any questions ive had. I already know next growing season I will be only dealing with them. Keep up the good work joe and penny you guys rock
On Aug 12, 2013, Pepper Joe's Inc. responded with:
"On Aug 14, 2013 6:30 AM, Pepper Joe's Inc. responded with:
THANKS so much ErnestoVarga & Salevene. It's folks like you that make our jobs enjoyable. It's also folks like you that helped us to achieve "Top 30 Companies" status here at GardenWatchdog. Considering Dave's Garden has 7,640 other companies in their data base....that is quite an honor to be in the "Top 30". It's amazing that our sister company, Penny's Tomatoes has that same distinction of "Top 30". We're humbled. "
On Aug 4, 2013, thirdcoasttx Corpus Christi, TX wrote:
I have ordered twice now from pepperjoe and have had quick shipping both times and quick responses to questions I have asked. One thing I ordered was the citrus wood smoked Carolina reapers, man you want to talk about great flavor and mouth numbing heat! If you get the chance I suggest you give them a try!
On Aug 4, 2013, Pepper Joe's Inc. responded with:
"On Aug 6, 2013 9:29 AM, Pepper Joe's Inc. responded with:
Hey thirdcoasttx, BiggJohn & Craigboe....we're here for you.
On Aug 2, 2013, BiggJohn OFallon, MO (Zone 6a) wrote:
A group of friends including myself love new hot peppers and tomato varieties, so we scour the web and markets looking for the extra kick for our salsas and gardens. We ordered from Pepper Joe this year and are very happy with the quick delivery, service and products. The peppers we grew (not all the seeds) they all grew and are producing wonderful hot peppers galore.This was our first year ordering and not our last, next year we plan on adding Penny's Tomato's as well to the list. We have them on our F.B. pages too and love the comments we get when friends and family say "where did you get that, its not from the typical seed store". They offer so much information about every little detail which is important to all stages of gardeners in my opinion and to give that away for free is just icing on the cake!