Looking for any help

Jacksonville, AR(Zone 7b)

Firefox has blocked any updates for Real player and Shockwave player. 1st it says it needs to be updated. then when I click on download, Firefox has
blocked my updates .
To try and shorten, I found a way to update but it takes me to the screen where I have to choose how to open the file I just downloaded. When I go to the exe. file in downloads, it takes me to a page and I'm supposed to select what to open'the file with. Heres a picture, what do I choose??



This message was edited Aug 13, 2016 12:09 AM

Thumbnail by patootie
Fremont, CA(Zone 9a)

Have you checked to see if you have the most recent update for Firefox? (version 48)
https://support.mozilla.org/en-US/kb/update-firefox-latest-version
Info on Real Player http://www.real.com/resources/firefox-realplayer-plugin/
Info on Shockwave https://support.mozilla.org/en-US/questions/957423

Consider a switch to Chrome (my default browser) https://www.google.com/chrome/browser/desktop/

Jacksonville, AR(Zone 7b)

Thank you PotEmUp for the response. I thought perhaps I needed to update
Firefox. I'm still running an older version.
I'll check out the links you sent. thanks for your help, much appreciated.
I'll check out the Chrome Browser too.

Jacksonville, AR(Zone 7b)

Thanks Alice. For now, I have switched to the google chrome browser. I do
intend to update to a newer Firefox. don't know why I was afraid to. Just an old lady
and unsure of myself. wish I understood more about my computer.

Albuquerque, NM(Zone 7a)

Firefox updates often and sends notices. It's a good idea to install them and they always add an improvement of some kind. We are up to v. 51.0.1. Also a good idea to check any add-ons you may have added in older versions. Many of them need updating if you haven't done so in a long time.

Jacksonville, AR(Zone 7b)

Good point, thank you June, Will work on this soon, recuperating from gall bladder
surgery.

Albuquerque, NM(Zone 7a)

Get well soon.

Jacksonville, AR(Zone 7b)

Thank you June.

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