Purchased a sunshine greenhouse 30 days ago and besides my receipt I have heard nothing from the company. Customer service doesn't answer the phone. Scam? So sad. It's spring and I want a greenhouse!!Company representative comment on April 29, 2019: On Apr 29, 2019 5:33 PM, ACF Greenhouses (Aarons Creek Farms, Inc.) responded with:
Unfortunately all service people were on other lines when she called, but we did respond shortly afterwards. As our site states, the Sunshine greenhouses do take several weeks to build and ship after the order is placed (especially this time of year!). We don't generally contact the customer again after confirming their order until the greenhouse ships. We will be shipping a free bench with the greenhouse to help compensate her for the long wait :)
Fancy213 Saint Paul, MN (3 reviews) December 7, 2018
Bot 2 T-5 light fixtures from them. Had one that threw off sparks when plugged in. Contacted Jodie at Customer Service. She said she was sending me out a replacement. I thot old "sparky" was too dangerous to use. As was packing it back up to send back, saw where the bulb pins were inserted it had all turned black. Great Customer Service. Had bot an LED fixture from them previously, and it works great. I raise orchids, and their light fixtures r some of the best.
PamelaQ Navarre, FL (Zone 8b) (22 reviews) November 20, 2008
I ordered greenhouse plastic from here and was very pleased with the speed with which I received it. My order was exactly what they advertised and I am very pleased with their prices. I would buy again from ACF.
Twonewfs Belgium, WI (Zone 5a) (18 reviews) March 25, 2008
I ordered a portable greenhouse from this company. Their price was among the least expensive I found on the Internet and they had the product in stock, which many other stores did not. They sent me a confirmation number and shipping notification and I got the greenhouse within a week. You can't really ask for much more than that from a company.
I have bought misting supplies twice from this company, and both times my order was received impressively quickly. I have not had any problems with them and can definitely recommend them.
patp Summerville, SC (Zone 8a) (2 reviews) December 28, 2005
I purchased a prewired 120v thermostat which did not operate as it should. I emailed the company and was supplied with a set of instructions in an attempt to rectify the problem. All attempts to rectify the problem failed. I subsequently sent an additional email to the company and was told a replacement was in the mail. The replacement was received within a week along with a return UPS shipping label. The replacement thermostat performs as expected. I recommend this company for its prompt attention to my problem.
Keyring DC metro, VA (Zone 7b) (12 reviews) August 19, 2005
I got some compact flourescents and a few other things. Very happy with the selection, price and prompt shipping.
I bought a Cross Country greenhouse and some accessories from these people because they were very helpful and answered all my questions (the price was the best I could find too!). We received tracking information soon after greenhouse shipped out, so I knew when to expect it. When opening the greenhouse crates, I noticied 2 of the panels were damaged. I called ACF, and our salesperson said he would have new panels shipped out right away. I thought, here is a week or two lost waiting for the panels, but they arrived 2 days later! We had the greenhouse constructed by the end of the week, and I LOVE IT! I will definitely be purchasing from them in the future.
I ordered a Juliana greenhouse and heating/ventilation equipment from them. Good prices. Good customer service. Good products. Highly recommended.
Terry Murfreesboro, TN (Zone 7a) (122 reviews) September 24, 2003
I ordered "snap clamps" or c-shaped clamps to hold the plastic on my PVC greenhouse frame. ACF had the best prices, and their shipping was prompt. Would definitely order from them again if/when I need more supplies.
I have a greenhouse from this company and I am very happy with it. Got everything I needed to get started at a very good price. I wanted to pick up the greenhouse myself instead of having it shipped because we were going to be close by on vacation, it was no problem. Everything was ready to go when we got there. The greenhouse went up nicely and is working out great. Purchased it in July of 2002. It is called The Little Greenhouse and is 8.5 X 14 ft. Will order from them again.
carly6543 Arden-Arcade, CA (2 reviews) February 23, 2003
I have a Juliana grow rack, and wanted another one. This company had the best price, and an even better price on two. I ordered two--and received an email the next day saying they'd been shipped, along with the UPS tracking number. They arrived soon after. I am VERY happy with their service, and if I get to the point of affording an actual greenhouse, will check with them first.