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The scoop on 'Michigan Bulb'

  Company Profile  
Michigan Bulb

Mailing Address:
P.O. Box 4180
Lawrenceburg, Indiana 47025-4180 (United States)

Phone: 513-354-1498
Fax: 513-354-1499

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Recent reviews:
Past month Past 6 Months Past 12 Months
Positive 0 3 6
Neutral 1 1 2
Negative 0 0 6
This company is affiliated with Gardens Alive!

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Other helpful information:

  Feedback History and Summary  
408 positives
179 neutrals
636 negatives


Displaying the 50 most recent comments:

Neutral Theperegrine
Irving, TX
(3 reviews)
April 18, 2018
When I picked up the USPS box supposedly containing 3 tuberose bulbs, the package immediately felt light. When I opened the package, I didn't know whether to laugh or cry. It was empty. Michigan Bulb sent me some Michigan air.

To be fair, it wasn't entirely empty. It contained some packing bubbles and a brochure. But it was devoid of any plants. I called and had the shipment resent to me. Eventually I received bulbs that were 1/3 the size of tuberose bulbs I got from another online nursery.

I was lured into trying this company by their promotional discount. I got what I paid for. In addition to the tuberose, I ordered 3 types of lily bulbs, which were all smaller and less firm than the lily bulbs I got from Home Depot in a box of 5 for $10. One bulb was moldy.

Even if the quality of the plants were not an issue, I don't think I'll order from them again due to their tardiness. I live in Texas and summer comes early here. I placed my order for all the bulbs on 2/16.
Their reported delivery estimate was 02/26/18 - 05/18/18
By mid-March I asked their customer service when my order would be shipped. They said 2-3 weeks after the start of the delivery estimate. Hmm. Why didn't they just post a more accurate delivery estimate?
Actual date of shipment of the lily bulbs: 3/26
Actual delivery date of lily bulbs: 3/30
Date of shipment of my box of air, supposed to be tuberose: 4/2
Date of deliver of box of air: 4/7
Date of shipment of tuberose bulbs: 4/10
Date of delivery of tuberose bulbs: 4/17

By the time I received the lily bulbs from Michigan Bulb, my Home Depot lilies were already 6 inches above ground. Good thing I didn't wait for their tuberose delivery and got bulbs from another source. The silver lining from this experience is there won't be any disappointment if the plants end up not growing well. I already expect them not to do well! If I get a bloom here and there, it'll be like a bonus. If one of the plants actually lives, heaven knows I'll be propagating it myself and not needing Michigan Bulb ever again.
Positive steph52285
Little Rock, AR
(1 review)
March 17, 2018
Iím a beginner gardener so I was a bit shocked and disappointed when a bag of little roots arrived from Michigan Bulb instead of growing plants. I didnít believe that they would grow, but every single one did. Bleeding Hearts, Astilbes, and Hellebores. Iím so excited!!!
Positive bkrell
Shreveport, LA
(4 reviews)
February 8, 2018
I didn't discover this website until I had already placed, but not yet received, a couple of orders from Michigan Bulb. I was terrified that I'd get a pile of late, dead plants. To my surprise, everything arrived fine. My order consisted of daylilies, iris, and some assorted lilies. All grew, even though I didn't order them until June and get them in the ground until July. Now, 8 months later, I've probably ordered well over $1,000 (that's being conservative) in plants from them. So far, so good. I'm looking forward to the arrival of my spring plants. I will say this, I never take their prices at face value. I discovered that if I'm signed in and browse their site but then don't purchase, I inevitably receive an email for a 50% coupon link within the net day or two. I also have to cross shop with their sister sites, K Van Bourgondien and Breck's to find the best price on the same exact item. I can't fault them for being a business and trying to make money, even if it requires a little extra effort on my part to get the best price. The sale and discount policies remind me of a Kohl's or Belk, where if you have the magic coupon or link, you get a much better deal. And the absolute BEST part about them is the end of season sales are spectacular. If it's something you can still get in the ground or a pot and save for next year, they are awesome. I realize not everyone has a great experience with them. But they seem to work well for my needs. I've literally rebuilt my beds and gardens with their (and their sister companys') products.
Positive Sirensong18
Lyndon Station, WI
(1 review)
December 31, 2017
I've been buying MI Bulb items for my garden for the last 3 or 4 years now. I've ordered flower bulbs, bare root plants, fruit trees, and purely ornamental things like Hostas. Overall I have had a very positive experience with this company.

Many of the previous reviews complain about the product packaging. I've never had problems with their packaging - things are generally wrapped in cardboard with a plastic sleeve to protect items during transit.

Products ordered from this company are shipped in dormancy, usually in a bulb or bare-root form. They may even look dead when they arrive, but it's just because they are dormant. Once planted, most everything does beautifully. It may take several years for the plants to get big and pretty like in the ad pictures, but that's just how life works!

I have had a few things die or fail to produce over the years, and MI Bulb has always been great about issuing a replacement item or refund certificate to use on something else.

Generally very friendly customer service via email and text chat. They also have great promos for their email subscribers, which often feature a $ off or % off purchase, plus sometimes even a free plant with order!

Overall, I do recommend them for all your perennial plant needs. I intend to keep shopping with them for years to come!
Negative hapihart
Perkinston, MS
(1 review)
August 11, 2017
Absolutely terrible company. Run by people who really don't have a clue about different types of plants. I ordered succulents, the condition they arrived in was terrible. Twice! When I complained about the first order, I received a 2nd order which was every bit as bad as the first.
My main complaints with Michigan Bulb is
1. Poor packaging. The poor little plants were strangled in plastic and all dumped in a big box so they could bounce around throughout their trip.
2. The people who work there obviously don't have a clue on how to handle succulents. A lot of the plants were so wet it would have been unlikely they would have survived even if they had been well packaged.
3. A lot of their plants, in fact most of them, were not what was described on the website. Much small, skinnier, not healthy. Just not anything I would have ordered had I had a clue as to what I was getting.
I did get a replacement certificate, but I've been reluctant to use it. It can't be used online so it means I have to call to order. And with some of the other experiences I have read here, I'm not sure I'll bother.
Positive dysco83
Fernley, NV
(4 reviews)
June 14, 2017
I just received my order from michigan bulb yesterday. I was nervous after some of the bad reviews, but pleasantly surprised with the plants. I already knew everything would be small. If it's cheap it's going to be small and to expect otherwise is just silly. I ordered a tangerine tree, 2 service berries, a blue passion flower, and a cinnamon fern. Everything was extremely well packaged. Out of the 7 companies i ordered from this year, they had the best packaging. The tangerine and passion flowers were only about 8 inches each but very full and healthy. I wish the service berries had a few more buds but they still look very good. The fern is just a root ball so we'll see how that comes up. My only real complaints are how long my order took to get here, and the way they bait and switch prices. Right after I placed my order they sent me an email with a coupon for free shipping on my next order. When I followed the link it took me back to their site but everything was priced a buck or 2 more than it was on my first visit. I opened the site in a new tab to double check and sure enough the prices were different. I would still order from them again, just have to be aware they play with prices.
Positive craman
Birmingham, AL
(1 review)
June 7, 2017
I bought perennial (roses and crepe myrtle) and bulbs from Michigan Bulb in 2016 and this year. So far all I received were grew well. Customer service was also excellent.
Negative axess2016
Ashuelot, NH
(3 reviews)
May 27, 2017
Posted on May 20, 2017, updated May 27, 2017
Posted on April 1, 2016, updated May 20, 2017
The ONLY problem I have with Michigan Bulb is the same problem I have with Spring Hill Nursery and Breck\\\'s. They ship too early for my zone (5). I think that problem lies with their owner (distributor?) Gardens Alive. So, I don\\\'t hold those 3 companies responsible for that.

I ordered around $200+ worth of plants and bulbs from all 3 this year. I had a really good experience last year with Spring Hill sending me my order packed really well and in great condition. So, I figured I would give Michigan Bulb and Breck\\\'s a shot. The orders arrived packed well and growing. I have 2 4-tier mini greenhouses in my house that I recently bought for growing seedlings. Looks like they will get a lot of use while I baby-sit these plants for 3-4 weeks until it is safe to plant them outside.

I got shorted 1 Yarrow in my Michigan Bulb order. I called customer service and was treated very well. I talked to a very nice C/S Rep and she is sending me 3 Yarrow plants to replace the one they didn\\\'t ship! So, they may have had issues in the past - according to a lot of these reviews. But, it seems like they fixed the issues or I have been very lucky!

On May 20th, 2017, axess2016 changed the rating from positive to neutral and added the following:

May 20, 2017. Changed my rating to Neutral because it seems that either Michigan Bulb are back to their old tricks again or my luck ran out.

I placed a $40 order with them on April 1st and I only got 1 thing sent to me out of my whole order with the rest sitting in a holding pattern. They didn\'t do this to me last year. So, I\'m getting nervous. I contacted them through their chat and I was lied to about my plants being labeled and put in rotation for shipping in the next couple days. That was well 6 days ago and nothing. No order. No email. Nothing at all. So, I\'m starting to get worried about this order.

The one thing I DID receive was a Japanese Wisteria that arrived as a 10 inch long stock with barely a root system connected to it. I soaked it in water for the time it said (an hour or so) before I planted it. I put good compost-mix soil around it and mulched around it after a good watering-in. Keeping my fingers crossed. 2 weeks later, it still looks like a dead stick.

In last year\'s order, I had gotten a free Oak Leaf Hydrangea from them as a special offer for my order. It popped out a couple leaves once. They died and it never came back. It was free. So, I don\'t think I have a claim on it. But, it\'s been well over a year now. So, I wouldn\'t get any replacement even if I mentioned it.

I think I have learned my lesson about these people. I will stick with local nurseries and mail order I can trust: GH Wild, Select Seeds, American Meadows, etc. They deliver decent looking plants at least - and not dead looking sticks claiming they are plants.

If nothing ships by Memorial Day, I will be calling them and canceling the rest of my order for a refund. I am not going to play the game with them that so many others have sadly had to. If they never refund me - or give me the runaround they are famous for. I will consider it a costly lesson. But, it won\'t be a lesson I will forget.
On May 27th, 2017, axess2016 changed the rating from neutral to negative and added the following:

7 days have passed since my last update and I haven't received a single update on my order. I have been waiting nearly 2 months now for this order. The Wisteria TWIG that they sent me has done absolutely nothing. It's just sitting there looking pathetic in it's well-planted and well mulched spot. I found a person in the next town over from me who has a wisteria that is absolutely HUGE! I asked her if I could take some cuttings as I saw it was trying to send branches on top of the pavement across her driveway. She was very friendly and let me take a lot of cuttings. I am attempting to root them after watching many videos on how to do so. We shall see if I am successful. I KNOW now that Wisterias do very well up here. So, there is no excuse for the TWIG that Michigan Bulb sent me not even having so much as a sprout.

On Tuesday (the day after Memorial Day), I will contact them and cancel my order if it hasn't been shipped by that time. I was deliberately LIED TO by whoever I did the chat with and that is NO WAY to treat your paying customers. I'm finally tired of this company. I will stay far away from "GardensAlive" companies in the future. Lesson fully learned now. I'm disgusted.
Negative BillGreenthumb
Dewitt, MI
(1 review)
May 17, 2017
I have ordered twice from this firm. The first time I ordered. Of the roses I ordered, three of the five promptly died. Before their passing a second order arrived. The flowers, many of which arrived as root buds and none were advertised as such, arrived. The box was packed terribly. There was inadequate airbag cushion inside and it looked like the contents had been spun around a dryer for a day. There were no specific planting directions for the plants which arrived. Several of the roots were broken and three of the six live plants were near death. Their leaves looked like month old lettuce. Very disappointed. I will not order from them again.
Positive Annakari
Campbell, OH (Zone 5b)
(3 reviews)
May 10, 2017
I have started ordering from this company, and have my first review ready. Overall, this is not the worst experience I have had, and customer service was awesome at helping me out. This year I have spent quite a bit of money, so I would have been absolutely furious if customer service had been bad.

To the company, thank you for improving on your customer service as compared to other reviews I have found here and elsewhere.

As for improvements: This company has poor instructions for planting and has actually mixed up a few planting requirements. For example, you really shouldn't plant hostas or clematis in the fall.

Your plants are smaller, and sometimes weaker than would be expected for immediate outside planting. You should encourage and recommend for best results they are greenhoused for a few weeks in potting soil and appropriate lighting. If I was running a greenhouse and not just doing a ton of yards this summer, I would have been absolutely in love with everything you sent. Your sedum and coral bells did amazing when they were greenhoused first.

However, this is not a negative review, your customer service rep was amazing and happy to help me get the plants replaced. This makes up for everything, especially when you consider how much I have had to buy to get all of this done.

In the future, I WILL purchase from here. So far, I have no problems getting items replaced and have been absolutely amazed by the bulbs. The other plants need to get bigger.

I do not recommend this company for new gardeners, unless you are buying bulbs. New gardeners are expecting to see actual plants, not starters. Additionally, the plants need attention to survive. IF you are a new gardener, I recommend sticking to the local nurseries until you start moving and dividing plants successfully.

Thank you!
Neutral piscesxander
Sacramento, CA
(6 reviews)
May 9, 2017
This place has always been hit or miss for me for decades. I've ordered from them since I was a kid but half the time the plants die and mostly fail to live up to the hype of the advertising. Their prices are fair and they do have a reasonable amount of unique and interesting items- but they seem to have a habit of misrepresenting some plants and don't give any information on growing them.
Sometimes they're perfect wonderful plants that grow true and beautifully, sometimes... they arrive dead....
In all I will still order from them when something they offer strikes my fancy, but I don't have great expectations. Their prices are reasonable enough that if it's a fail it's not an epic fail.
Negative mpj201
White Plains, NY
(2 reviews)
May 4, 2017
I had a very bad experience ordering Thuja Green Giant Arborvitae trees from Michigan Bulb. They are described in the catalog & online as being 18 to 24" in height. In reality, of the nine trees I ordered, a couple were about 8 or 9", and the rest were between 3 and 5 inches tall. All but the largest two had tiny, poorly developed root systems. Not only were they much smaller than promised, but they arrived completely dried out and brittle. These bareroot trees were only packed in a little straw, which probably allowed them to get even more dried out in shipping, but they were so dry that they were probably dessicated when they shipped out.

On top of all the problems with the trees, Michigan Bulb did not post my review describing the problems above. At the time of me writing this post, the trees have a 4 & 1/2 star rating, with reviews from 2013 describing sizeable, potted trees, which is very misleading because that is not what they are selling in 2017 at all. I was extremely disappointed with the dishonesty and carelessness of the company, and I would never purchase from them again.
Negative Bigfeet
Los Alamos, NM
(4 reviews)
May 3, 2017
Posted on April 14, 2017, updated May 3, 2017
Posted on November 9, 2016, updated April 14, 2017
I ordered from Michigan Bulb only because I had a half price coupon code, and they had some perennials I needed that weren\\\'t available locally.
I placed an order late August. I amended the order about a week later, and customer service was very helpful.
Estimated shipping date was pushed back three times. When the first (partial) shipment went out, it took ten days to arrive. I\\\'ve had stuff sent to me from overseas that took less than ten days.
The packaging wa ridiculous... each potted plant was shrink wrapped, boxed, and re-shrink wrapped. A few of the plants were slimy and disintegrating, but the roots seemed okay.
The rest of my order arrived in November, and was not what I ordered. Seems they didn\\\'t actually have what I ordered 10 weeks earlier in stock anymore, and thought it was okay to substitute without notifying or refunding me.
On April 14th, 2017, Bigfeet changed the rating from neutral to negative and added the following:

Update to original comments.

Several of the plants from original order (hardy to my zone) didn\'t make it through the mild winter. From several emails with the company (I wanted responses in writing), they gave me a replacement certificate and assured me that all their plants are 100% guaranteed forever and issued a certificate for replacement or refund. I was also assured that replacement plants would be shipped free, since I already paid shipping.

This is not a process that can be accomplished online. I called Michigan Bulb (customer service does not sound to be in the US?) to complete a replacement order. I used a 50% coupon code, because that is the price I originally paid, and the certificate reflected such. The agent first claimed that my certificate was NOT issued by MB, and later claimed they could not honor free reshipping. After much arguing, he conferred with a manager and finally agreed to FREE replacement. That\'s 30 minutes of my life I\'ll never get back.

Too damn much work and exasperation. In the future, I\'ll happily pay full price elsewhere rather than deal with MB\'s poor quality plants and service.
On May 3rd, 2017, Bigfeet added the following:

Grrrrr! Half of the bareroot replacement plants I received arrived completely desiccated. They literally crumbled when I removed them from packaging. Furthermore, they arrived not only after customer service promised delivery date, but also later than TWO revised (later) delivery dates.

Bad product. Bad customer service. Substitutions with unwanted products. Bad delivery.

I am over 50, and MB ranks among the top three worst businesses I have ever dealt with in my entire adult life.
Negative Vilja
Los Lunas, NM
(1 review)
April 26, 2017
Ordered two plants (rose of sharon and some ornamental grass) paid $ 25,00. What I received were two sticks about 2" wrapped in plastic.
I guess you get what you pay for. Ordered from many mail order companies before, this one is the worst.
NEVER..... EVER again ! !
Positive fillies1
Denver City, TX
(1 review)
April 13, 2017
I had ordered astilbe from this company through that did not make it the next year. Zulily was unwilling to work with me for any type of reimbursement. I learned quickly not to use them for plants, but when I contacted the company direct they did replace the astilbe without hesitation. Overall good experience with customer service even though my initial plants did not make it the following year.
Negative MichiganReview5
United States
(1 review)
March 1, 2017
Received wrong shipment
Website tracking info link did not work
Waiting on correct items to ship
Negative ncbill
West Jefferson, NC
(11 reviews)
November 22, 2016
Posted on June 14, 2015, updated November 22, 2016
My overall rating for Michigan Bulb is a qualified positive.

I am always apprehensive about doing business with Gardens Alive! affiliates. Service and product from all the companies clustered under that \"umbrella\" seems hit-and-miss.

I had a lot of planting to do this year, and I grudgingly decided to order from Michigan Bulb again, despite writing them off a couple years ago when I had a hassle trying (ultimately unsuccessfully) to get a replacement or credit for a shipment of rotten, mushy lily bulbs). Some of the prices this season were tempting, and they had lots of plants I wanted to add to my gardens.

I placed an order May 1. Shipping was respectably quick--received the order on May 11. The plants and bulbs were generally respectable/acceptable enough that I ordered a few more times. Packing, as I experienced in the past, is just OK. All of the packages we received could have been packed better. One or two more \"air bubbles\" in each box would have held the plants more securely and kept things from shifting/shaking/sliding around inside their boxes.

Product has been hit-and-miss. Some of the plants (Hosta) were nice and healthy. Some of the more tender ones (violets, primroses, sedum, hollyhocks, etc) didn\'t arrive in great condition--some were partially rotten and some were completely rotten. In general, vines, trees and shrubs arrived very, very dry (and tiny) and I am not sure those will survive. A sedum collection was very skimpy...5 tiny sprigs, although it does appear that all will live. Bare-root items all seemed healthy with no problems. Lily bulbs were consistently nice size and healthy. A couple of the primroses we ordered have actually bloomed, but did not bloom true to the promised colors...they are the common colors I can buy anywhere for less money. Rose bushes drop-shipped from a grower in California arrived quickly, were very healthy and were a great value.

I have nursed some of the plants back to health, and the ones that were beyond saving, have been, or are being replaced or credited, so far with no hassle.

Overall, I am pleased. Some of the plants/bulbs I received are nicer and healthier than expected. The plants and bulbs in general have been healthy and the customer service has been fine. Three of five orders remain incomplete--still awaiting shipment for items ordered over a month ago, but order updates have been timely.

Again, you do get what you pay for. I shopped around and believe I got some really good deals from Michigan Bulb this year. I will shop with them again.

On November 22nd, 2016, ncbill changed the rating from positive to negative and added the following:

Many of my plants from previous orders did not survive into the next season.

I placed an order this fall, during their clearance. I called to make sure the order would be filled. The representative I spoke with confirmed availability of everything I ordered. Nearly two weeks later, the order was cancelled without notice or explanation.
Negative LowcarbNY
Clifton Park, NY
(1 review)
November 18, 2016
2 years in a row they disappointing me.

They don't ship on time.
They don't ship the full order
They string me along for months and then cancel the order.

This year I ordered 8/29
Was supposed to ship mid September.
Finally got a partial shipment 11/16
11/18 they canceled the balance of my order, didn't even send me an e-mail to say that they were canceling the order. I had to find that on their web site.

If they were honest with me I could have gotten the canceled items from another source. Now it is too late in the season. Another planting season lost.

Negative kestrelhaven
Burdett, NY
(1 review)
September 21, 2016
1. Constant email harassment with discount offers
2. We planned on first shipping date told us and it has been put off three times thus far.
3. This source more expensive than others who specialize in quality organic plants
4. We reserve judgement on product until we finally get and grow them.
5. Absolutely the worse seed/plant site we've been to and we have used many over 30 years of planting in an organic, sanctuary as well as our own garden needs.
Positive portland_pete
Portland, OR
(1 review)
July 11, 2016
In early summer 2015 I bought a home with a severely neglected garden. After weeding, tilling and adding 3" of landscapers gold and sod, I began planting the borders in September/October of 2015.

I ordered roughly $350 worth of plants including: bulbs, a lilac, a "shamrock" rose, grasses, and bareroot ferns, hostas, plume astilbe, and bleeding hearts. I also took advantage of a free + shipping promo for a oakleaf hydrangea. Michigan bulb allowed me to purchase the most for my money.

I am actually content with the results now that it's summer 2016. All the hostas and bleeding hearts emerged and are thriving. The bulbs, mostly daffodils, tulips, crocus, and hyacinths bloomed nicely.

The shrubs arrived bareroot, and as others have commented, very tiny. These would likely be sold as 4" pots in a nursery. They all survived winter and are flourishing. Don't be fooled by the shamrock, or St. Patrick rose. It's actually a WEKamanda rose, and its more yellow than chartreuse or green. That said, the rose is thriving. By July it's already grown to 3 feet with a few canes and several blooms. Still, I'd recommend getting your shrubs locally. You'll get a more mature plant for probably double or triple the price, but you won't have to wait 3 years for the plant to mature.

The ferns were veeeery slow to emerge. They only began putting up fiddleheads in June 2016. Roughly 9 months after planting, and some never emerged.

My only disappointments are the ferns and plume astilbe that never emerged. I contacted Michigan Bulb to see about a replacement for both. They said that since neither is currently in their catalog, they would issue me a voucher. I got $33 and that's probably more than the value of the original plants.

My advice for success: plant as soon as you get the plants in the mail, soak them in water, plant in fall, mix in good quality soil, and let nature take its course.
Negative Edl2c
Edwardsville, IL
(1 review)
June 20, 2016
Background: more than a decade ago I ordered about 30-40 ferns from Michigan bulb. When they arrived they looked small and dried out. I called with concern and was brushed off and told they were fine. I planted them exactly as directed, but only three ever came up. I called back and was told to wait until the following spring. I waited. Only the same three came up. I called many times and left messages but never received a return call. I decided never to order from the company again.

Present (2016): In spring 2015 I decided to give the company another chance. I ordered a mix of things from them including 4 azaleas, a hosta, a fern, freesia bulbs, coneflowers, a blue daisy, bleeding heart, blazing star, evening primrose, etc. The "azaleas" were laughably tiny (I could, and should, have bought two healthy full-grown versions locally for the same price as the four twigs). I was surprised and disappointed, and my husband was none too happy, but we planted everything carefully as directed. Out of this entire order, after more than a year, we have 4 teeny tiny fragile twigs (6" tall with one stalk and two leaves) that call themselves azaleas, and an anemic hint of a hosta. The blue fringe daisy was first delayed, then supposedly shipped, then out of stock -- and never refunded. My calls were not returned. NOTHING else from this company ever sprouted. NOTHING. Every single thing I bought from our local garden stores and our big box stores grew (even clearance items in poor condition). The only thing that has grown from this company is email: 306 since my order a year ago. BUYER BEWARE.
Negative Cearbhaill
Russell, KY (Zone 6b)
(16 reviews)
May 11, 2016
Many years ago as a novice gardener I ordered from Michigan Bulb and was disappointed in the size and quality of the plants I received. Upon reading reviews I found that I was not alone. But somehow, every few years or so I find something I must have and Michigan Bulb is the only place I can find it in stock or cheaply enough to buy in quantity. I forget the past, think "How bad can it be?" and order from them again.
Sadly, I did it again this year.

A big gripe is that they take forever to ship- an order placed the first week of April only just arrived May 10. The order was split into so many shipments- this in combination with the amount of spam they email you is annoying. You have to check every single one of the emails for shipping info, but it seems to never come.

God forbid you do try to use an offer from an email- it raises the purchase price of the plants! I had a full shopping cart, applied a discount code, and the total price actually went up. I had to disable cookies, clear my cache, and sneak up the the website sideways from my browser history to get back to the lower prices I had found initially.

And then the plants.
My Astilbe looked like flotsam that I find in the bottom of my compost pile. As I unpacked my tiny sad little wads of dried up roots I was mentally composing my review thinking of phrases like "retarded monkeys could grow, pack, and ship better looking plants." But then I realized that such phrasing, besides being politically incorrect, was an insult to retarded monkeys everywhere.

Things are just so tiny and sad looking. Poorly grown, rootbound, hanging onto life by a thread type plants. My Josee lilac was mere stubs- clearly they snipped off all of MY foliage to root for other unsuspecting fools. And my creeping phlox! Oh my God- these "plants" were mere snippets of of a bit of yellowed foliage. I toss better looking things in the compost pile when cleaning out beds. Simply horrible shape.

I must say, however, that I haven't lost anything that I purchased from them this year BUT I feel as if that speaks more to my abilities at rescuing plants that it does to anything done on their end.
I order many, many plants each year from many, many vendors and Michigan Bulb is repeatedly the worst of the lot.
Why do I keep doing this?

I really think I have learned my lesson this year.
If you enjoy the challenge of resuscitating plants that need life support, go for it. You'll get your money's worth in that regard. But if you want to receive healthy, vibrant, saleable sized plants do yourself a favor and avoid this family of vendors as everything you receive will be tiny and of very poor quality. Things will take at least one full season to recover and grow enough to look decent.

The one small silver lining in my having now finally received the last of my items is that now I can consign Michigan Bulb to the spam folder once and for all and never have to see another one of their misleading and innumerable emails ever again.
They market solely to novice, unsuspecting gardeners, and those like me who are thick headed and never seem to learn.

Don't be like me.
Negative daylilly613
Hermitage, PA
(1 review)
April 22, 2016
I have been a customer of Michigan Bulb, Dutch Bulb, & spring hill nursery which are all the same company for over 20 years. I moved to a new house & purchased a few plants from them. A few of them arrived dead & they had to replace. They kicked me out of their customer base & won't allow me to buy any more of their products stating that our products don't work for you. They clearly blame their POOR quality plants on their customers. It could NEVER be their fault. Please save your money & buy elsewhere. Do NOT buy from them. They will take your money, blame you for their poor quality work, & then kick you out of the their service. I am also filing a complaint with the BBB & the State Attorney General's Office
Negative Shaken
Scottdale, PA
(5 reviews)
April 21, 2016
Posted on October 19, 2015, updated April 21, 2016
Posted on October 15, 2015, updated October 19, 2015
Hopefully I\\\'m not putting the cart before the horse as I haven\\\'t received my order yet but I thought the process up to now deserved a review. I actually came across this site by searching for reviews for Michigan Bulb.

I placed 4 orders from 4 different online nurseries, Michigan Bulb being the first, on the same day a couple weeks back. This was the first time I have ordered plants online. I received 2 of the 4 within 3-5 days of ordering. The third and largest order took a bit longer but it was much larger than the others and it arrived when I expected it to. The only one I\\\'m waiting on is the Michigan Bulb order.

I placed a small order with them a couple weeks ago. They had a sale going on, which from going back to the site frequently to check on my order seems to happen a lot, so the price was right. Unlike the other sites I ordered from, none of the plants I got had much of a description or any planting suggestions. Thinking back, Im not sure if Im getting actual plants or bare roots.

A few days had passed since I placed the order and I had either received or was about to receive 2 of the orders so I got onto Michigan\\\'s site to check the status which listed my order as not shipped and a delivery estimate of 10/13 to another date I forget. I checked the site again on the 13th, the first potential day of delivery, and found it still read not shipped and the delivery estimate was gone. I emailed the service department that was listed in my order confirmation but hadn\\\'t received a response 6 hours + later so I called customer service and quickly got a representative. He assured me that my order was slated to be shipped that day. About an hour after speaking with him I got an email from another rep telling me my order would ship in 3 to 5 business days and to expect another 5 to 7 for delivery. I responded telling them what the rep I spoke with had told me and about an hour after that, 10 p.m., I got a shipping confirmation. Checking the tracking on the FedEx website showed the order had shipped over 12 hours prior. Not sure how that info wasn\\\'t available to the reps I dealt with.

I should have my plants today or tomorrow and I\\\'ll update then.

On October 19th, 2015, Shaken added the following:

I received my order on 10/16. All told it took about 2 weeks to receive. While the outside of the packaging looked good and intact, the inside left a bit to be desired. There were 7 bags with bare roots in them, one long cardboard tube with a small Clematis in a pot, and a bunch of catalogs for MB and Breck\'s at least. The tube the Clematis was in wasn\'t very supportive and a lot of the soil from the pot was now in the shipping box though the plant was in good shape, maybe a little over watered for the trip. All of the bare roots were in transparent plastic bags with a handful of potting soil. They were all bone dry but looked in good shape. They were just laying in the rather large shipping box, nothing keeping them protected other than a few packing air bags.

Long story short. Though poor shipment tracking on their website, uninformed customer service, and poor packaging the plants/bare roots look good. Time will tell how they do in the ground.
On April 21st, 2016, Shaken changed the rating from neutral to negative and added the following:

Of the 7 plants I ordered, only the Clematis and 1 of 4 Phlox have come up this spring. I contacted their customer service but they didn't have any replacements in stock so I took the refund offered. I guess you get what you pay for.
Negative IrisheaglesOne
Mustang, OK
(2 reviews)
April 20, 2016
I ordered my bulbs from Michigan Bulb in early February. From early February to early April, there were 8 ship date changes. Every week they changed it a couple times. When I contacted them the first time, they used the weather excuse, even though my area had excellent weather and it was planting time. Lie

When I contacted them the second time, I got promises of the bulbs being rushed and shipped that day. Lie.

So I opened a Paypal dispute as I had paid with my Paypal debit card and got a customer service rep that promised a refund when the item shipped AND that the refund would come in the guise of a check in 3-4 weeks. 3-4 WEEKS???? A CHECK???? I paid you with a card and you can refund the money to that card just as anyone else does. You did not wait for 3-4 weeks for payment and neither should I!

So I have escalated the claim so that Paypal can deal with it. This company is horrible! I ordered bulbs from Holland and got them with free shipping, affordable price and already have them! I even got my bulbs from other companies in good time.

This company is horrid. The customer service is bad and the "no hassle" return is even worse! I will never buy from them and will let others know what I had to go through.
Positive nhra_20
Janesville, WI (Zone 5a)
(4 reviews)
March 25, 2016
I ordered 2 different strains of lilies, for a total order of 6 bulbs. They came packaged fairly well in my opinion. There was one scale broken off the bulb, no big deal. They were firm and had decent roots. First time with mail order bulbs. Ordered from a few other companies as well this year. Planted bulbs today. Will update in a whole on the bulbs whether they produce stems and blooms this year.
Positive rolsen1
Cresskill, NJ
(1 review)
March 24, 2016
Placed my order 3/9/16 and received my full order on 3/21/16. After reading a lot of the feedback about this company, I was a little skeptical ordering from them, but I'm glad I took the chance. i ordered azaleas, hostas, geraniums, lilac and a crepe myrtle tree. The items were packaged well and the roots look very thick and plentiful. Although the azaleas and myrtle tree were small (about 5-8"), they had leaves growing on them and appear healthy. Hopefully they will "take"!
Negative wittyusername
Los Angeles, CA (Zone 10a)
(3 reviews)
March 14, 2016
Very long time between ordering and shipping. In fact the time between the two seemed to grow every time I checked my order status. Unfortunately their bulbs didn't grow nearly as much for me. Of course that could also be because it took so long to ship my order I wasn't able to properly start the ranunculus bulbs I ordered, and consequently none of them grew. Out of the couple dozen ranunculus bulbs I ordered, exactly ZERO did anything. The butterfly bushes - which shipped as live plants, albeit tiny ones -, had to be coaxed very carefully into life for several weeks after arriving despite the website claiming their were easy to grow.
Negative imamom04
Brooksville, FL
(1 review)
March 13, 2016
I placed order Feb 27. Schedule ship date has changed from March 3 to the 11th now it says the 16th... Chatted w/ customer rep... assured they would be shipped soon as to my areas planting guide.... Ummm, I live in Florida. Everything is now in bloom... Why not give me a realistic date then instead of continually changing the shipping date.... I feel like Im being scammed.. I hope not.
Neutral wubu
Saint Petersburg, FL
(1 review)
March 12, 2016
Most plants I ordered from Michigan Bulb were supposed to deliver by mid-end February but nothing was recieved. After a call March 1st they were supposed to deliver by March 8, this last week having gone by I just checked and now it says March 15th for the majority of them. If I don't receive them by the end of next week I will give it a negative review. To date I have received all the other companies plant/bulb/seed/tree orders. It makes it very difficult to plan help to put the garden in as I've bought so many plants this year to landscape almost a 1/4 acre yard. This is the 3rd time I'll need to reschedule but luckily as mentioned I can complete the stragglers this weekend that came in from other companies. They seem really slow with the delivery.
Positive Naturascaptura
Eau Claire, WI
(1 review)
March 6, 2016
I found beautiful plants at stellar prices. I am excited to receive them in May!
Negative Mymagicslinky
Cypress, TX
(1 review)
February 29, 2016
The first time I ordered from this company, everything arrived poorly packaged and literally nothing grew. I ordered thru Zulily so I was able to get a credit on my Zulily acct for the cost of the bulbs.

I recently received a catalog that stated half off everything. So I placed a 60$ order on 2/21. The confirmation email stated everything except one would be delivered by today. Well, I never got any kind of shipping confirmation email or anything at all indicating a delay.

When I called them, the guy said that everything would be delivered by mid-March. Certainly not what I signed up for. It's not like it's still cold outside, I'm in SE Texas!

Regardless of everything else, when I called both men who I spoke to, one stating he was a manager, had such a hard accent I struggled to understand him. They were definitely in some sort of call center, not in the USA. If I have a problem with an item I spend money on I want to be able to have a conversation with someone where both parties can understand one another. I will never be ordering from here again.
Positive HM2015
Bristow, VA
(8 reviews)
May 28, 2015
I have ordered many things from Michigan Bulbs and have been extremely happy! All the roses (12-15) have been extremely healthy and are thriving. My other plants and flowers are doing beautifully, except a few which didn't survive, and they quickly sent me replacements.

They are a little expensive, unless you can get the sales, though.

However, sales staff, support and guarantee makes this a great place to shop for garden plants and fruits.
Negative gvargo
Lansdowne, PA
(4 reviews)
May 21, 2015
I just received my first and only order from Michigan Bulb. I wish I had done my homework beforehand but my previous mail order experiences with other companies have been very positive so I thought it was a safe bet. On Mother's Day, (May 10) I placed a small order and paid a $10 shipping fee, which normally means a 2-3 day wait but mine arrived on the tenth business day after I placed my order. I called twice to find out where my order was, and it was obvious I was speaking to an off-shore call center, and was told my order had shipped on May 15th. However, it was still a week before I received it. On their web site, Michigan Bulb claims they are partners with Fed Ex so it seems strange that their orders take so long to ship.

One item I ordered was a mixed sedum "carpet" for $10, which was a 50% discount off the normal price. The carpet was actually five individually shrink wrapped single sprigs of common sedum, one of which was only about 1 inch long. I ordered two supposedly potted creeping blue sedums and these also were just one single sprig each, one mostly dead. I ordered two bi-color hens-and-chicks, each hen is not quite as big as a half dollar and quite dried out by the time I received it. Luckily my order was a small one but it was still a total waste of my hard-earned money. Caveat emptor.
Negative cleininger2
Bonner Springs, KS
(4 reviews)
May 20, 2015
Seems that MB has changed their guarantee to 30 days. I ordered 2 Japanese maples from them about 2 months ago and one died within 3 weeks, the second took about 6 weeks to die. I wasn't aware that their guarantee had changed so I babied the second tree in hopes that it would live, when I should have emailed them sooner. The first tree that died I had changed my mind about anyway, and didn't even request a replacement. I probably won't be ordering from them again, and if I do I won't wait long to request a replacement. I did order some other things from them and had about a 75% success rate.
Negative RRRRLY
Olathe, KS
(1 review)
May 18, 2015
Horrible customer service. Non-English speaking or apparently understanding. It was imperative that the shipment be expedited and it wasn't. When I called to see what the problem was, my phone request for expediting hadn't been entered. Rep seemed to not be able to understand what I wanted, then said it would be expedited, which was interesting, as it had already shipped. Phone contact and customer service are awful!
Neutral Elarie
Columbus, OH
(1 review)
May 15, 2015
The two roses and the sedum I ordered arrived in a timely manner, however they were extremely tiny. The roses were literally single twigs approximately 3/8 of an inch thick at the base and one of them had blackspot on every leaf except for the top two leaves. The sedum was one single shoot. This would have been acceptable except that the price was almost the same as the prices at my local nursery for much bigger, potted plants. I consider it a live-and-learn experience and I'll know better than to order from them again.
Positive dlh488s
Springfield, MO
(2 reviews)
May 8, 2015
Ordered a couple of elephant ears and somehow they ended up taking a tour of the United states thanks to the postal service. Contacted Michigan Bulb and they quickly sent out another order UPS. Very pleased with the product and the service.
Positive Bellababy
Bend, OR
(3 reviews)
May 4, 2015
I purchased 6 sedum plants and received them the end of April, perfect timing. They arrived perfectly packed and very healthy. I planted them last week, 5/1/15 in zone 6a. They are still doing very well. And yes, I would order from them again.
Neutral pastapicker
Columbus, OH
(3 reviews)
April 26, 2015
Posted on April 1, 2015, updated April 26, 2015
I read the warnings from the Tipp City resident that the company was going out of business this spring and was concerned, but decided to take advantage of an offer anyway. Wonder if this is a disgruntled ex-employee?

I understood that with the weather we have been having in the Midwest (temps far below freezing well into March) that shipping might have to be delayed past their usual posted schedule. (Think about it, west coasters -- YOU might have good weather, but in Ohio it might be still too cold to ship!)

I also understood that the plants would be small -- that was okay with me.

JUST LIKE MOST MAIL ORDER COMPANIES they don\'t let you stack offers -- it is either one discount or another (50% off, sale price, flat rate shipping, free plant etc), you choose which one works for you. I don\'t consider this a bait and switch.

Well, I was sent emails telling me when my order shipped, I was able to track the order, and it arrived right on time, well packed, big healthy plants and tubers, excellent condition. No items missing.

This was my second time ordering from MB and I am again perfectly satisfied. I had a problem years ago with the Spring Hill version of the company, but they resolved it to my satisfaction then.
On April 26th, 2015, pastapicker changed the rating from positive to neutral and added the following:

Well, here is one fly in the ointment -- two of my plants (an agastache and a hellebore) have died. They arrived while it was still very cold (killing freezes) and wet (since I am only 100 miles away from the shipping facility it would have been nice if they could have waited to ship until our weather broke but that is probably not realistic); I potted them up and put them in the garage for 2 weeks until it warmed up, but after putting them outside their roots rotted.
So today I emailed them about a replacement and found that they have changed their "lifetime guarantee" to only 30 days past receipt of the order. Some things arrive so early, that it would be impossible to know if they are going to survive if the average gardener has to somehow hold the item until planting conditions are suitable.
I will have to be much more critical of the plant's size, condition and packaging in the future in order to feel confident of their guarantee.

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