We ordered two Verdure Moss Wall Systems which were promised in 2 weeks time. They were finally shipped 2 1/2 months later only to fail withing 5 days. The moss flopped right down exposing that it had only been suspended by extra sticky tape. The Operations Manager came out with another unit, but this too failed within a week. We were in contact for the next 5 1/2 months with the company promising to replace the unit with a non-leaking one that wouldn't drop its moss wall, but nothing new ever arrived. We finally requested removal and refunds for the units. These too have been promised, but as yet, the company has not kept its promises.
Mossacres.com and Mossmilkshake.com use an unsecured shopping cart. BEWARE! If you are in the shopping cart about ready to enter a card number, beware that the web site has a http: and NOT a https: in the address. This means it is not secured. How can a company not secure its shopping cart?
lakelily New Rochelle, NY (3 reviews) June 4, 2008
I ordered the moss sampler and it arrived promptly and in terrific shape, with beautiful mosses and detailed planting instructions. I would definitely order from them again - also - no non-recycleable packing materials!! A plus.
All of my dealings with Moss Acres have been excellent!
Great products and service.
Very nice website.
bonniejean1 Canton, OH (Zone 6a) (4 reviews) December 29, 2004
I called this company a few times to get information about a product (Wettable Sulfur). Now one ever called me back even though I left my telephone number on their machine. I did buy the product anyway and applied it once before this winter. I will apply it in the spring and will add to this comment when I have determined if it will reduce grass growth in areas where I have a lot of moss growing. I wish this company had called me back as their web site says they will.
Moss Acres is one of the finest gardening websites and companies I have come across. Great service and easy to use. They offer an alternative to traditional ground covering tools and methods that was easy and affordable.