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The scoop on 'Garden Crossings LLC'

  Company Profile  
Garden Crossings LLC

Green Star: Good Garden Crossings LLC is a Watchdog 30 company. Green Star: Good

Mailing Address:
4902 96th Ave
Zeeland, Michigan 49464 (United States)

Phone: (616) 875-6355
Fax: 616-875-8765

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Recent reviews:
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This company offers a variety of plants.

This company specializes in:

Other helpful information:

  Company Comment, posted on February 2, 2006:  
Garden Crossings is an online garden center for gardening enthusiasts who are looking for new and unusual perennials, annuals, small fruits, shrubs, clematis vines, organic herb and veggies. We are committed, not only to having the best selection of top performing plants, but also to offering superior plant quality and size in the gardening mail-order industry. When it comes to plants for your garden and landscape, size really does matter!

We offer the following recognized product lines:
Proven Winner® Annuals
Proven Selection® Annuals
Proven Winner® Color Choice® Shrubs
Harvest in Harmony® Organic Herbs and Veggies

Our potted perennials are grown for two years and shipped in jumbo pots that are over 5 inches wide and 6 inches deep! With a large healthy root system, you can be assured any of our plants will flourish in your landscape. This is all topped by our 100% Guarantee.

For those of you who like to travel or live in the Western Michigan area, we would love for you to visit our Retail Garden Center from late April to Mid October. For more information on our retail garden center or our plant offerings visit our website at

Rod Grasman (Owner of Garden Crossings L.L.C.)

  Feedback History and Summary  
277 positives
14 neutrals
4 negatives


Displaying the 50 most recent comments:

Positive plant_collector
Oak Ridge, TN
(31 reviews)
October 7, 2020
This was my first order to Garden Crossings and I was pretty well pleased. The plants were shipped when I requested and very well packaged. The two I received were of fair size for the price and looked healthy. While Proven Winners plants come with a useful small information guide that can also be attached to the plant as a label these plants were too small for that and the paper guides do not last in the weather I have found. Some plastic labels that can be inserted in the ground would be a plus.
Negative euwxyz
Berlin, NH
(3 reviews)
May 11, 2020
Ordered clematis (perennials) from them in May 2019, planted with care. (Over 50 years of gardening experience) When in spring of 2020 they did not come back I called asking for refund,as they no longer carry the same clematis. Was told that I had 45 days from purchase to report such loss... So much for warranted perennials plant!!! Makes no sense. How are you to know if it is going to survive the winter...NEVER AGAIN !!! Bad service not to mention the sarcastic Rep I spoke with.
Positive CooDeeFoo
Central, SC
(15 reviews)
June 25, 2019
Good, attentive customer service, Garden Crossings has great plants. I wish the prices and shipping were less, but the details matter and the plants I received were healthy, had good root systems, and are already growing well.
Positive karenmsmith7
Chicago, IL (Zone 5b)
(8 reviews)
June 16, 2019
This was my first time ordering from this company, and I will definitely be coming back. I bought two hydrangeas and a clematis, all of which were beautiful healthy plants, shipped quickly and well-packaged.
Positive Patt52
Rydal, GA (Zone 7b)
(11 reviews)
April 28, 2019
Just received my first order from Garden Crossing and I was so pleased with how easy the ordering process was to my plants arrival at my front door. All plants were moist and so well packed! You might pay a little more, but so well worth it in the end. Will most certainly order again, A+ company!
Positive Biker1
McLean, VA (Zone 7a)
(6 reviews)
April 26, 2019
I just received 5 hydrangeas and 2 clematis shipped by Garden Crossings. They were in beautiful condition and are stunning! Yes, shipping is expensive but it is totally worth it. They are the precise plants that I wanted to complete my landscape. This is a fantastic company!
Positive veganman
Peoria, AZ (Zone 9b)
(17 reviews)
April 6, 2019
Plants arrived quickly and in immaculate condition. Large, beautiful plants! Impressive!
They carry cool things my local nursery and bigboxstores do not.
Positive robeezee
Perrineville, NJ
(5 reviews)
June 7, 2018
I ordered 6 Heuchera "Blondie in Lime" plants from Garden Crossings.

The plants were packed very well, arrived on time, in great condition.

I will, in future, be ordering from them with confidence, since these plants were of such high quality.

This gardening year, I have ordered from approximately 6 on-line vendors from the Watchdog 30, and one that was not part of the Watchdog 30 (Wayside Gardens).

My experience with all of them has been favorable, but the quality and condition of these plants is among the best I have received.

Aside from the shipping expenses, I find it much more convenient to order exactly what I want on-line, as opposed to visiting 5 garden centers to choose from a limited number of varieties, and finding that the selection may not include the plants that I originally set out to get.

Bob Lamm
Positive GusCooper
Marysville, OH
(11 reviews)
May 5, 2017
Just received my first order from Garden Crossings, some Color Guard yuccas. The order was shipped when promised, and the plants arrived in great shape. I couldn't be happier.
Positive b_schr
Wayne, NE (Zone 4b)
(12 reviews)
May 3, 2017
I have ordered from them for a couple of years. I have been consistently very satisfied with the plant stock I've received. They are always packed well and very healthy when they get here. Their prices probably reflect the extra care they take in growing and shipping. I figure I get what I pay for, and just limit my purchases to something I really really want. Not a bad thing, right?
Positive GardenManDonald
GLENSHAW, PA (Zone 5a)
(8 reviews)
December 2, 2016
Bought several varieties of helleborus from Garden Crossings and was happy with the quality upon receipt. The plants did well their first year and I'm looking forward to early spring flowers. Will buy from this company again.
Positive tpeterson
Lakeville, MA
(9 reviews)
June 30, 2016
Posted on May 13, 2011, updated June 30, 2016
Posted on May 6, 2010, updated May 13, 2011
I ordered a clematis and a lilac from this company. The plants arrived very well packed and were beautiful - very full. They looked like I picked them up from a local nursery. I am very pleased!
On May 13th, 2011, tpeterson added the following:

I just received my newest shipment from Garden Crossings - a clematis and a heuchera - both amazingly full and beautiful!!! I am never disappointed by this company - I highly recommend ordering from them.
On June 30th, 2016, tpeterson added the following:

I just received 3 Sunsparkler Firecracker Sedum plants from Garden Crossings - they were huge and beautiful!
Positive rosefool
Grapevine, TX
(5 reviews)
May 28, 2016
I recently placed my second order with this company. I have been very pleased both times. I received large, healthy plants, expertly packed, and I love that they grow many of their plants. By phone, they are courteous and helpful. Online, their website is attractive and easy to navigate. Great company!
Positive vitz
(5 reviews)
August 6, 2015
just received some 'first frost' hostas from these guys. plants arrived in great shape, excellent size and health. shipping is expensive compared to 'bare root' stock, but then again, these aren't bare root, heh. i'll be ordering from this company again for my shade garden. PLUS they put up w/ me doing a phone order due to my internet security paranoia-*always* a plus in my book :)
Positive Catmint2
Auburn, NY
(4 reviews)
July 16, 2015
Just received another order from Garden Crossings. Plants arrived in perfect condition. Their packaging is exceptional. Heidi was very, very helpful in getting my order processed and shipped out on schedule despite a glitch w/my credit card co. I highly recommend this nursery. I have always received healthy, very well grown plants at reasonable prices.
Neutral MaydaT
Farmington, MI
(1 review)
May 19, 2015
This was my first experience ordering plants online, doing so only because I really wanted a Cherry Cheesecake Hibiscus, and I've never seen them available at my local greenhouses. I chose Garden Crossings based on their excellent reviews. In February I purchased the 3Gallon Cherry Cheesecake Hibiscus, and added a Berrylicious Hibiscus, a couple Campanula, and a couple Geraniums. The wait began!

On May 5th, I received an email with my shipment tracking number (awesome!), and my account was showing a pending transaction for the total amount owed. The plants arrived the next day, right on schedule... only there was no Cherry Cheesecake Hibiscus. My entire order except for the one item I truly wanted was there (and exceptionally packaged, by the way). I left a message for Heidi, and after waiting the weekend without a response, sent a follow-up email on Monday asking about the status of my balance.

After no response from Garden Crossings, I checked my bank account again on Tuesday and saw the transaction had been adjusted, and only the items I had received had been debited. Unsure if there would be a backorder charge with additional shipping, I called back again and Heidi answered. When I inquired about the order, she said "The hibiscus looked small, and she wasn't sure". I didn't know what that meant, so I asked to cancel the balance of the order. It was pretty disappointing.

I will say that the items I did receive are beautiful and very healthy, but they're plants I could have bought locally.
Positive phat10
O Fallon, MO
(3 reviews)
April 30, 2015
This was my first order with them, so I only ordered 3 plants. They arrived today, and they are HUGE. Also in excellent condition. Will definitely be back for more.
Positive rosada
Cedar Falls, IA (Zone 4b)
(7 reviews)
April 9, 2015
Posted on October 2, 2014, updated April 9, 2015
Expert packing and a totally beautiful Little Lime Hydrangea Jane. I'm thrilled, thank you.
On April 9th, 2015, rosada added the following:

Received a expertly packaged and perfect little Pearlbush, Snow Day Blizzard. Love it!!
Positive LinkMNY
Harris Hill, NY
(4 reviews)
May 26, 2014
Great selection and quick service. Their plants are expensive, but you get what you pay for - they are huge, healthy plants, well packaged for delivery.
Positive esanita
Tyaskin, MD (Zone 7a)
(17 reviews)
May 16, 2014
Expensive (plants and shipping), but great plants and customer service.
Positive spikemom
Philadelphia, PA
(8 reviews)
April 26, 2014
Posted on May 10, 2013, updated April 26, 2014
I just received three clematis from Garden Crossings, and I am so impressed! The plants are very robust, and the cardboard packaging was easy to remove without damaging the vines. All the packaging could be recycled. This was my first order ever from this company, which I found through Dave's Garden.
On April 26th, 2014, spikemom added the following:

For 2014 I ordered two clematis, C. viticella Venosa Violacea and C. Blue Angel. Plants were well leafed out, healthy and packaged with great care.
Positive DanSpitz_Guitar
Bellport, NY
(5 reviews)
October 26, 2013
This company ROCKS! The website is great: nicely laid out website, easy to negotiate, and informative too...if you order from them, things seem to ship out on the next Monday, which is really nice....on my first order, I ordered on Sunday, and the items shipped the next day, and then I received them that Thursday...fantastic!

The items were perfectly packaged: packaged in an intelligent, safe manner, and obviously packaged with care....A+ right there....the items were of a nice size and extremely healthy looking with good quality soil....

I've communicated with them via email---they are very friendly, thorough, helpful, and informative...they seem to be a family-owned type of company; they obviously care about pleasing their customers, and most of all, providing a quality product....(I appreciated them even more after having bad experiences with other companies)...

You can't go wrong with Garden Crossings....A+ to them...10 out of 10....100% rating; what else can I say? I look forward to ordering from them again, although I'm running out of room in my garden!

This company is stellar....
Positive grgantt
West Columbia, TX (Zone 9a)
(4 reviews)
October 19, 2013
I ordered two daylilies in early August. They were shipped growing in 5 inch pots with very well developed root systems. Within six weeks of planting they were blooming.
Positive scoulou2000
Millis, MA
(1 review)
August 19, 2013
products were shipped in a timely manner. Compared to other plants I've bought online, these were large and healthy.
Positive Adlyn
Columbia, SC
(5 reviews)
July 10, 2013
I just received and opened my order of three knock-out roses. They are beautiful! Green leaves, moist soil, healthy stems. I am especially impressed since the plants had to travel from Michigan to South Carolina and they still arrived in perfect shape. The packaging is very sturdy but also very easy to deal with. I am very pleased that they do not use plastic peanuts or shredded paper. Clean up was a snap. I will be back!
Positive MsKitty31
Fowler, NY (Zone 3b)
(2 reviews)
June 24, 2013
I was VERY pleased with the size, quality, and condition of the plants I received. I originally felt their prices were high compared to other sellers but I will not hesitate to order from this company again because their plants are wonderful! Large and healthy plants. You definitely get what you pay for here! Quick shipping as well! Thank you.
Positive revclaus
(Judith) Denver, CO (Zone 5b)
(27 reviews)
June 24, 2013
Posted on May 25, 2013, updated June 24, 2013
Posted on May 13, 2005, updated May 25, 2013
I was astonished by the plants I received! I'll be looking at this company for more plants from now on. They're as professional as it gets. The plants are in 2 qt. pots, 2 years old and ready to go. Just a little worse for the wear, but compared to other companies I've ordered from over the years, they're tops. Now i have to go buy a new pot for the container garden I was planning because these plants are way too big to go in the one I'd planned to use for them. Nice problem to have.
On October 9th, 2005, revclaus added the following:

It's fall and the plants I bought last spring have grown beautifully! They've doubled or more in size, and they're as healthy as any I've grown. I just ordered a bunch more that were 40% off due to end of season. I expect they'll be just as nice as the plants I ordered earlier.
On October 15th, 2005, revclaus added the following:

They are! The Clementine Red columbine were about 1-1/2 feet tall with a good root system. The Pandora's Box hosta was enchanting, nicely grown. I also bought Pennisetum "Hameln" and Viola "Columbine", both of which were perfect. Good thing I got in on their autumn sale. They're going in the garden today.
On May 14th, 2006, revclaus added the following:

I ordered again this spring, and everything they sent was in great shape. They send big plants, and accommodated by need to get out in the garden early. They were skeptical, but I insisted and they arrived right on time for me. I just wish they wouldn't use FedEx. In my experience FedEx beats up plants .
On May 19th, 2007, revclaus added the following:

More orders this year -- several, in fact -- and I was happy with all of them. This year some of the soil had been knocked out of the containers and plants were bent over. One echnicaea and a coleus were severely bent over and had to have about 6" of the top removed. I don't like to have to return things, so I didn't. I transplanted them, then added more dirt. So far so good.
On May 13th, 2009, revclaus changed the rating from positive to negative and added the following:

This is NOT a commentary on their product or service. It's a comment on their prices which went up this year to the point that I can no longer afford to buy from them. I did buy five calibrachoas but that's the extent of my purchase.
On May 25th, 2013, revclaus added the following:

I ordered from GC this spring but was disappointed in the heucheras I received. They're sold in 5.5" pots, but the roots were obviously liner length. What they sell as a larger plant turns out to be mostly potting soil with very few roots. I emailed a complaint but have not heard back from them. I won't be ordering from GC again. Stopped ordering in 2009 due to prices, ordered again this year expecting good value, but got poor value instead.
On June 24th, 2013, revclaus changed the rating from negative to positive and added the following:

Heidi at GC contacted me. She didn't replace the plant, but I was satisfied that she responded. The plant I complained about is growing, though slower than the matching plant and they're in the same pot. I ordered some echinaceas sometime later and because I had entered two different shipping addresses, she emailed to check, and emailed to double and triple check. Then she called when my card was declined. I appreciated that too. I definitely wanted those coneflowers! I had bought one earlier. My neighbor saw it in bloom and wanted one exactly like it. Since it was doing so well in a large pot I ordered a smaller one for a smaller pot. Great plants, and finally, responsive service.

Yay Heidi!
Positive Cinnamon31
Broken Arrow, OK (Zone 6b)
(3 reviews)
June 1, 2013
Just wanted to comment on how impressed we were with the service & plants from Garden Crossings. We ordered tomatoes, hydrangeas & arborvitaes which arrived carefully packaged & extremely healthy. They are growing wonderfully & we are very happy with our purchases.

Thank you to Heidi who answered all our questions since we are new to gardening. We received very fast & detailed responses which was really appreciated.

Amazing customer service & beautiful plants thank you. :)
Positive mjeanl
Abington, MA
(3 reviews)
May 23, 2013
I have ordered many things from this company in the past 5 years. They are awesome! and their shipping costs are one of the most reasonable, too.
Positive Griffymom
Sun Prairie, WI
(3 reviews)
May 17, 2013
I ordered from this company because I read about them from Dave's Garden. I ordered an Echinacea and a Salvia. My plants were well packed and quite healthy and quite vigorous! Thank you Dave's Garden for the recommendation. I look forward to ordering from them again.
Positive Lbbaber
Trumbull, CT
(2 reviews)
May 10, 2013
Posted on May 8, 2013, updated May 10, 2013
Posted on May 6, 2013, updated May 8, 2013
I placed 2 separate orders and they were both shipped today. For one of the orders I got a call saying that they only had 6 of the 12 1gallon Bobo hydrangeas I ordered MONTHS AGO. Although frustrated, I told them to send them anyways.

Tonight I noticed on my bank account that I was not only charged for all 12 hydrangeas but I was charged TWICE!!
I am completely embarrassed because my account has insufficient funds and someone I owe money to is trying to run my card and its being declined. I am not happy.
On May 8th, 2013, Lbbaber changed the rating from negative to neutral and added the following:

The first order arrived today. Very well packaged. Perhaps some of the best packaging I've seen for mail order plants. The plants look great also.
The company has fixed the error in billing. I'm just waiting for the money to return to my account (I think the delay is on my bank's side).
On May 10th, 2013, Lbbaber changed the rating from neutral to positive and added the following:

I got my 6 Bobo hydrangeas today. I had been worried that because they were the "last 6" that they had they wouldn't be as nice as the rest of the supply. I have to admit they are beautiful!!!! Packaged very well and big robust plants. They are neighbors almost didn't believe me when I said they were mail order.
Also, the hold on my accounts expired yesterday so my funds were returned to my account this morning.
I will order from them again if I see something I need. I just think in the future I will place my orders by phone to avoid any mistakes (on my end or theirs).
Positive njjpl
Pequannock, NJ
(18 reviews)
May 4, 2013
ENORMOUS plants! Better than if I bought them in a local garden center. Healthy and in great shape. I am very impressed. I have been buying mailorder plants for over 15 years, but these just blew me away!!!!!! Highly recommend!
Positive KMAPINK
Dumfries, VA
(3 reviews)
May 3, 2013
I just received my order from Garden Crossings and I'm delighted with the size and quality of the plants received. Will certainly order from them again.
Positive BrisbaneAnne
Brisbane, CA (Zone 10b)
(31 reviews)
April 17, 2013
Ordered 3 plants from them 1-2 months before the scheduled shipped date. Shipped exactly as indicated and plants arrived looking very good. Very prompt and helpful customer service too. Thank you.
Positive sjh22
Sheffield, IL
(1 review)
January 22, 2013
I have been shopping with Garden Crossings for several years. Each year I would go to local garden stores to find both annuals & perennials and was always disappointed. I found Garden Crossings online by accident while searching for a plant I saw at a local store.

I was skeptical about mailorder for live plants. When they were delivered they were larger and healthier than anything I found locally. The packaging is sturdy so the plants are protected . Yes, there is a shipping charge but think of the gas spent running around to plant stores! I have never been disappointed and will order again this spring.
Positive PeggySchochet
Marshall, VA
(2 reviews)
January 2, 2013
I highly recommend this nursery. I've used them several times. The plants are healthy and packed very well. I'm a master gardener and worked for a highend grower and nursery b/f I moved to VA. I purchased over 200 plants last year for our new property so I know a good nursery when I use one. This one is a keeper! Peggy Schochet
Positive NancyGroutsis
Hopkinton, MA (Zone 5b)
(2 reviews)
August 23, 2012
I've ordered two shipments from Garden Crossings (2011 & 2012). The first time all the plants were in superb condition, however, the second time I received unhealthy looking Million Kisses Begonias and the shippers damaged my wax begonias which weren't as tightly packed as the year before. When I contacted them a representative told me that the Million Kisses Devotion begonias would soon recover with home care and in fact they did completely recover two weeks later after I repotted them and put them on my indoor plant regimen (rotating Miracle-Gro + humic acid & vinegar + hydrogen peroxide every two days). The representative also gave me a refund for the begonias.

This year I got a Super Sweet 100 tomato plant that's produced 301 tomatoes so far. That's amazing considering I'm a new gardener and I had never grown a vegetable before. I'm very happy with my Garden Crossings purchases overall. The sales people are polite, the quality is above average for a moderate price, and their web site is attractive, easy to use, and informative.
Positive lsb000
Madison, NC
(4 reviews)
July 22, 2012
Garden Crossings sets the standard for a mail order plant supplier. They offer large, healthy plants and excellent customer service. Eveything I have bought from them is thriving and beautiful.

I look to them first for any plants I would like to add to my garden.
Positive Sam1999
Ann Arbor, MI
(3 reviews)
July 7, 2012
I am relatively new to gardening and have ordered from Garden Crossings a couple of times. Everything I have purchased has done wonderfully. I appreciate the detailed info on their website but most importantly the quality of their plants, they cost more than other online nurseries I have ordered from but are correspondingly bigger as well. I completely understand why they are a top 30 company here, they deserve it.
Positive beautifulbounty
Concrete, WA
(2 reviews)
June 16, 2012
I recently bought some echinacea from Garden Crossing. They have a wonderful selection of these. The Raspberry Truffle was on my wishlist to find this year and to my delight they were on sell at GC. Also bought Solar Flare. All 6 plants were hugh!!! I had ordered from 4 companys and these plants were the biggest. Very healthy. This company was the most expansive of the 4 but still would order from them again. I got FREE SHIPPING with $75.00 order.The plants were well packaged and the soil stayed in the pots. The company provided great communication via e-mail. Their website was real nice although I couldn't find a tab for items on sale which would have been nice.

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