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The scoop on 'In The Country Garden & Gifts'

  Company Profile  
In The Country Garden & Gifts

Green Star: Good In The Country Garden & Gifts is a Watchdog 30 company. Green Star: Good

Mailing Address:
2587 Quasqueton Diagonal Blvd.
Independence, Iowa 50644 (United States)

Phone: 319-934-3620

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  Feedback History and Summary  
88 positives
1 neutral
No negatives


Displaying the 50 most recent comments:

Positive jemhickman
Hickman, NE
(1 review)
July 31, 2020
Ordered 5 hostas on July 25 they arrived July 31. They were individually wrapped and packed very well. All were good sized plants for their variety and in good condition. Will be buying more plants in the future.
Positive kevindlh7
San Diego, CA
(1 review)
July 25, 2020
Ordered two mangaves. First shipment: one mangave & one something else with same common name "Spotty Dotty" as missing item. Emailed Country Garden & Gifts with photo of incorrect item and they re-shipped correct item, Mangave "Spotty Dotty". Ultimately, all (3) items were spectacular specimens & VERY well-packed. Customer service excellent.
Positive blueirisalice
Ironwood, MI
(2 reviews)
May 29, 2020
The perennials I ordered arrived well packaged and lively. I appreciated the full-sized markers that came with each plant. The selection on the website is simple but unique and you don't have to dig for the growing specs. I received a prompt order confirmation and also multiple shipping updates, which I appreciated. The plants were shipped USPS which said the plants were to arrive on a Saturday but were actually delivered the Thursday before.
Positive IPP166
(1 review)
October 15, 2019
I am so pleased with the hostas I received from In the Country Garden & Gifts! Shopping the online catalog was a breeze, the personalized service was excellent, and the hostas arrived in perfect condition-- ready-to-plant with beautiful root systems. Many thanks to Josh and the rest of the staff at In the Country Garden & Gifts!!
Positive Trayce2
Larkfield-Wikiup, CA
(1 review)
August 9, 2019
Posted on July 29, 2019, updated August 9, 2019
I am surprised to see so many positive reviews here. I hope my experience was an anomaly. In June I received two varieties of sempervivum. They were badly packaged and arrived in sad shape, with soggy newspaper and broken plant pieces. I have ordered from various mail order nurseries over the past couple of years, and this was the worst I've seen.
The $9.00 'Gold Nugget' I had been waiting for arrived small, shriveled, and promptly died. The 'Peggy' plants pulled through for the most part, but all in all I was disappointed with what I received and I will not order from them again.
On August 9th, 2019, Trayce2 changed the rating from negative to positive and added the following:

Josh from In the Country Garden & Gifts contacted me immediately after reading the complaint I had and offered to correct the problem, either through replacement or refund. I asked for a replacement, and he promptly shipped a beautiful little perfectly formed specimen Gold Nugget. I appreciate his attention to customer service and am hopeful about this new plant. Thank you, Josh!
Company representative comment on July 30, 2019:
On Jul 30, 2019 4:49 PM, In The Country Garden & Gifts responded with:

I'm sorry to hear your sempervivums arrived in poor shape! Looks like your order shipped the end of May, amidst weeks of relentless rain here in Iowa. Unfortunately, it was challenging to find stretches of dry weather this spring to ship these moisture sensitive plants. I do wish you had contacted me immediately, so we could have made things right long before now! Please email me, so we can make this right: [email protected]

Positive DRH2
Brunswick, ME (Zone 5a)
(11 reviews)
July 12, 2019
Ordered a couple of Dicentra (white gold). Josh suggested waiting a few weeks for the plants to get a bit bigger for shipping. I was not disappointed...they came through in great shape and have been doing well in the garden for a few weeks now. I will be ordering again from them. If they have what you want/need I'd put them up there with the top five mail order companies I routinely deal with.
Positive garyj59
Sheboygan, WI (Zone 5a)
(19 reviews)
June 25, 2019
Received my order yesterday. It was well packed and the plants look very healthy. I have a new online source in the future.
Positive plantbug
Asheboro, NC
(8 reviews)
June 25, 2019
I received my hosta order yesterday and soaked the roots all night. They all are in pots before 8am this morning!! Lovely looking plants with great root systems. Packing was good and all were in good condition.
Positive srduggins
Heath, OH (Zone 6a)
(3 reviews)
June 17, 2019
Have ordered Hosta over the last four years. The healthiest plants I've ever received come from here. I've received some very nice multi-eyed plants from recent releases. New releases are typically a single eye, but a strong healthy root system gets the plant off to a great start. Excellent packing that withstands typical mail system abuse. Lately, Iowa weather hasn't cooperated with early spring shipping.
Positive ddawson
United States
(1 review)
May 20, 2019
It's refreshing to know that with "In the Country Garden and Gifts", I have a reliable source for ordering plants online at a reasonable price. With Josh, I don't have to worry about whether I'm going to receive healthy plants, or plants that are true to type. Everything I ordered arrived in good shape, well-packaged and properly LABELED. When I had questions and emailed Josh, he actually person...and went out of his way to help me. I've had mixed success in the past with other online nurseries, but I have no reservations about buying here again.
Positive CWhitt
Dublin, OH
(1 review)
September 7, 2018
This was my first purchase. My Sempervivum order arrived quickly and in good shape. In addition, Josh responded quickly when I asked him a couple of questions. He made me feel like I was dealing with more than just a company - he was a real person. Thanks!
Positive Cheryl8
Monroe Township, NJ (Zone 7a)
(16 reviews)
June 7, 2018
This was my first time ordering from In The Country. The hosta's I received were just beautiful, healthy, and packed perfectly. I was VERY impressed with the size of the hosta's I received.Their customer service is excellent as well.
Thank you very much Josh! I'll be back.
Positive kansasgardenguy
Goddard, KS
(5 reviews)
June 1, 2018
Posted on July 3, 2017, updated June 1, 2018
I have made several orders with Josh in the past and have also purchased from him at Hosta Conventions. Always has large quality plants and terrific customer service! A bid selection is always nice too.

He helped secure a large order of the hosta 'Frank Lloyd Wright' for out local Hosta Society to donate to The Allen House (a premiere FLW Prairie Style home) here in Wichita KS. They were thrilled to receive them and even mentioned them on a local news broadcast.

You can't go wrong dealing with these fine folks from Iowa!

On June 1st, 2018, kansasgardenguy added the following:

Received yet another order from In The Country Garden & Gifts, I was 100% pleased with it when I had unpacked it. They do a great job in preparing the plants for shipment and always include a detailed invoice of your order - sometimes I order so much from so many people that I forget who I bought what from. Bottom line: buy with confidence!
Positive Clcaton
Mound City, MO
(1 review)
May 25, 2018
Posted on June 3, 2017, updated May 25, 2018
Although service was a bit slow I was delighted when I did receive my order. The hosta a was in great shape. A beautiful full plant. I've ordered from other places and received small barely alive plants. Not so here.
On May 25th, 2018, Clcaton added the following:

Received first order today and was very pleased. Plants arrived well packed and in excellent shape. I planted them immediately. Can't wait to get next order. Such nice plants. So pleased. Do like this nursery.
Positive Laurie777
Renton, WA
(7 reviews)
May 16, 2018
Bought several Lewisia Constant plants and they arrived quickly and in excellent, very healthy condition! Am very happy with this company.
Positive lynncch
Rock Port, MO
(1 review)
May 4, 2018
I just ordered one plant, and it arrived today. Its roots were well protected in plastic, and the plant was wrapped in newspaper and cushioned by more newspaper. It is very healthy and was all leafed out. It was in transit for two days, so I planted it right away. I had ordered other plants from *another* mail-order company, but they were sent out too early and I had to hold them in the basement for a couple of weeks, which was hard on them. I will certainly keep Dave's in mind when I order again!
Positive iceman49
Saint Paul, MN
(10 reviews)
June 2, 2017
Posted on May 27, 2011, updated June 2, 2017
Normally I purchase from my local nursery, but have found when I need to find plant material that is different and unique I have to expand my horizons. I have been watching the "In the Country Garden" site for quite awhile and liked the variety of plant material. When I finally decided to place my order, I asked if it was possible to get them delivered during the last week in May, since my order was placed on the 17th of May..I thought I might be pushing it. My plants arrived on the 25th of May! The plants looked in great shape, with a nice root ball attached. Additionally when I asked a question of Josh, he responded promptly and accurately. I will be placing more orders in the future.
On June 2nd, 2017, iceman49 added the following:

I had been looking for a Podophyllum 'Spotty Dotty,' for a fe years, but wanted a reasonable price and from a nursery that I knew would ship the plant ready to go out of the box so to speak.
Returned to my favorite Hosta place, "In the Country Garden and Gifts.
Josh the proprietor and his staff have always been friendly and efficient.
I ordered the Podophyllum, "One Last Dance" hosta and 2 Thailand Giants.
Josh and his team send an acknowledgment email of purchase, an email letting you know the package has been shipped and when it should arrive.
The plants were very well packed, with great root system, I put them in the ground and containers and they look like they have not missed a day being out of the soil. Great plants in great condition. Cannot say enough good things about In the Country Garden and Gifts!
Positive JKD
Rancho Cordova, CA
(1 review)
March 30, 2017
Excellent and personal service. My Angel Falls Hostas arrived safely wrapped and moist, and ready to plant. I look forward to seeing them emerge and unfurl.
Positive surlymel
Marietta, GA
(2 reviews)
August 9, 2016
I've ordered from Josh for the past two years and will continue to be a loyal customer. Service is outstanding and any questions I've had have been answered very promptly. The plants tend to be healthier than my own (argh!) and have had nary a problem during shipping or after planting. Simply beautiful!
Positive ZBestGal
Biddeford, ME
(6 reviews)
August 3, 2016
This was the first time I have ordered from Josh but it won't be the last. When I ordered a certain host Josh quickly communicated they were out of stock and ask whether I wanted my money refunded or a different plant. I chose a different plant. All the plants arrived in mint condition. Thank you Josh.

I will be ordering again!
Positive ycn4chin
Dickson, TN
(38 reviews)
April 10, 2016
Posted on August 22, 2014, updated April 10, 2016
Posted on July 16, 2012, updated August 22, 2014
Posted on May 13, 2011, updated July 16, 2012
Josh provides excellent customer service. He answers emails promptly. My plants arrived in perfect condition with great roots. I was pleased to get hard to find plants at good prices. I will buy again from this nursery.
On July 16th, 2012, ycn4chin added the following:

I ordered three recent introduction hostas from In the Country and when they arrived I was so pleased. Nice healthy plants with good root systems. The box had been crushed by the carrier, but the plants were packaged so well there wasn't a problem. Highly recommend this company.
On August 22nd, 2014, ycn4chin added the following:

I ordered five Hostas and a Carex. Friday Josh sent a note that they were shipped and when I got home from work Monday they were there! I was very pleased with the plants I received. Most were hard to find varieties that were in stock at In the Country Garden and Gifts. I feel I always get the best customer service from them. Their plants always do well in my garden.
On April 10th, 2016, ycn4chin added the following:

I just received three Itoh/intersectional peonies from Josh. The plants were a great size and in great shape. As always, great communication with Josh, quick shipping with a tracking number, and great packaging. Thanks!
Positive joanrae
New Wilmington, PA
(3 reviews)
October 13, 2015
Today my plant arrived from In The Country Garden and Gifts.
I have known Josh Spece for quite a few years, and I have bought plants from him at conventions, but this was my first experience buying a plant from him through the mail.
I love the plant!! It is beautiful and large. I was surprised how nice it is for so late in the season!!
I ordered the plant on Saturday and it was shipped the very same day, in spite of it being a holiday weekend. It arrived on Tuesday which was wonderful. I have already planted it.
I will buy from Josh again and again. This company is wonderful!! Thanks, Josh!!
Positive Gahagan
Freeport, PA
(2 reviews)
October 3, 2015
I ordered the Wedding Party Hellebore set of 6 different hellebore plants. They arrived quickly, well packed and very nice plants with nice roots. They looked like they were just dug out of his garden and given to me. Great communications as he answers emails very quickly. Very pleased and I plan on buying from Josh again (which I already did).
Positive 1lolita1
Elgin, IL
(9 reviews)
August 7, 2015
Just recieved my plants today, first time ordering from this nursery. I was browsing for something else when I noticed they had Spilt Milk in stock. I've been looking for this variety for years. It's hard to find, and when you do the nursery is often sold out from back orders before they even list it. The first indication I was going to be happy was the 'do it yourself' recycled shipping box- don't know why, but that always seems to be an indication of 'good things inside'! My babies were well-wrapped in newspaper, with the generous sized rootballs in damp paper and protective plastic bags. The hostas were all very well leafed out, with multiple crowns, except for the Sum and Substance. That had only 1 crown as you would expect for such a huge variety, but it was heavy and wide, with 9 good-sized leaves! 2 of the 3 dwarf solomon's seals had multiple crowns. The 3rd only had 1 crown but when I checked the rootball it was loaded with new runners all the way around! By the end of this season it should be even fuller than the other multiple crowned ones! Everything about this order, from plant selection to packing, indicated thoughtful attention. I thought I had already found my ultimate hosta source; now I have two!
Positive poplarcreek
Baltimore, OH (Zone 6a)
(1 review)
June 6, 2015
Nice plants - very fresh - I would order from them again.
Positive chaukland74
Saint Paul, MN
(1 review)
May 30, 2015
Ordered several hostas and they were quite lovely upon arrival. The hostas were quite large - much like I would expect when purchasing at my local greenhouse store. I have ordered from a couple other places and in comparison, those hostas were extremely small.
I will be ordering from "In the Country" again.
Positive HostaManana
Marshfield, MO
(6 reviews)
May 29, 2015
Great selection and Josh was very friendly, helpful and kept me up to speed on my order. The Hostas were packaged with great care and arrived in excellent health and in a timely manner. I'm very pleased with both their Hostas and their service.
Positive ThirstyGarden
Saint Louis, MO
(1 review)
May 21, 2015
Very healthy plants, good communications, good delivery time, reasonable prices.
Positive DaisyPeach
(Zone 7a)
(22 reviews)
May 20, 2015
I received a gift from this nursery and was very pleased! Nicely rooted plants, one was even in full bloom. They were so well packed that a large dent in the package that happened in transit didn't even affect the contents of the box. My gift was ordered at their busiest shipping time but arrived super quick.
Positive indianajim
Parker City, IN
(1 review)
May 14, 2015
WOW! Great plants were sent to us. The Heuchera "Berry Timeless" were big and healthy with blooms already on the plants. We have been gardening for over 30 years and I was pleasantly surprised. An excellent place to order plants from. Liked the way they were packed with no damage to the plants.
Positive Shadesofblue18
Mount Pleasant, IA
(1 review)
August 30, 2014
I've purchased beautiful hostas from In the Country Gardens, both from the nursery and via mail order. They are extremely helpful, friendly, and have a great selection of classic and new varieties. I also really enjoy their website which is easy to navigate and is filled with a wealth of helpful information about hosta growing. My recent order arrived in 2 days, after a notification of when it was shipped so I could be ready, very carefully packed with the generous sized plants, some with several eyes, in perfect condition, very abundant roots, ready to thrive! I couldn't recommend them any more highly!
Positive speedoo
Orange, MA
(1 review)
July 10, 2014
I've set up this login just so I can comment on In the Country. I saw a plant called Albuca spiralis Frizzle Sizzle at the Tower Hill Botanic Garden here in Massachusetts, and I had to have one. Google found just a couple of vendors, and I liked In the Country's web site, so that's who I ordered from. Almost immediately, I got a polite inquiry from Josh thanking me for the order and asking how I had happened to find him. That impressed me. The plant came today, and wow, now I'm really impressed! Beautifully packed, in perfect condition, larger than I expected and with a large spike, ready to flower. I am really happy, and I'll continue to rely on In the Country for new plants (and will tell my friends the same).
Positive lrpetrilli
Highland Mills, NY
(1 review)
June 3, 2014
Very nice plants, arrived in good condition, look great on their first day planted.
Positive tailzzz24
Kutztown, PA
(4 reviews)
June 2, 2014
Posted on May 28, 2014, updated June 2, 2014
Posted on May 23, 2014, updated May 28, 2014
I placed my first order on Wednesday, May 14th. Though I was told today (May 23rd) when I called that they usually ship on Fridays and Mondays (I believe that's what she said), my order had still not shipped - 'processing' is what my account still showed.

It's the holiday weekend now, so I was told my order would have to wait until this coming Tuesday to ship, so May 27th it would finally be on its way to me, almost 2 weeks after my order was first placed - unless I wanted the plants to sit an extra day and have her ship Saturday over the holiday weekend.

When I asked why my order hadn't shipped sooner since my order had been placed on Wednesday over a week ago, the woman got a little snappy with me explaining that they had 60 orders they had to get out. She was very impatient with me as I tried to decide whether she should ship now or wait, and from all these glowing reviews I'm still scratching my head?

I'm giving them a 'neutral' in hopes that at least their plants are nice. They'll have to be REALLY nice though or hard-to-find for me to consider ordering from this nursery again. Santa Rosa Gardens is still the best online nursery out there - nice plants, timely shipping, great sales, and most importantly, courteous customer service. They never make me feel like I'm just a number amidst 59 others.
On May 28th, 2014, tailzzz24 added the following:

The plants arrived carefully packaged and healthy, a good size, and very little trimming necessary. Very happy with the plants.
On June 2nd, 2014, tailzzz24 changed the rating from neutral to positive and added the following:

Hello Josh,

I just wanted to thank you for the gift certificate. I surely didn't expect that, thought I'd read something wrong, and I feel that was a wonderful gesture for you to have gone out of your way, above and beyond to apologize like that.

As I already said in my updated review, the plants I received from you were healthy, beautiful, and carefully packaged. That coupled with a VERY sincere apology means I will probably purchase from you again in the future, once I find room for all these plants. Thank you again! Excellent customer service - I stand corrected.
Company representative comment on May 30, 2014:
On May 30, 2014 9:46 PM, In The Country Garden & Gifts responded with:

I'm very sorry to hear your experience was less than wonderful. You certainly are not just a number to us. We value each and every customer, as we know you have many other options for fulfilling your plant needs! Spring is an incredibly busy and often stressful time. There is so much to do and never enough hours in the day. I certainly understand why you were wondering about your order and apologize that you happened to catch us on an "off" day. I'm glad you were pleased with your plants and I hope they do well for you. -Josh

Positive Neysa
La Puente, CA (Zone 10a)
(1 review)
May 8, 2014
My first time ordering from this company. My plant arrived today in great condition. Was surprised that the plant was so nice.
I ordered Albuca spiralis 'Frizzle Sizzle' I would order from this company again when I want something different. I am so glad I happend upon them from looking around on google. Thanks for a nice size plant.
Positive Ispahan
Chicago, IL (Zone 6a)
(55 reviews)
June 28, 2013
I ordered Athyrium 'Ghost' and was extremely pleased with both quality and price. Plants were gorgeous and healthy and were shipped at exactly the time I requested. I will definitely order from them again in the future, especially if they expand their selection of non-hostas!
Positive Lfoss5
Goodview, MN
(1 review)
June 27, 2013
Plants shipped are gorgeous. Thanks much.
Positive plantgnome1
nowhere land, NY (Zone 6b)
(31 reviews)
June 6, 2013
Posted on June 14, 2012, updated June 6, 2013
Received my first order today in a very timely fashion, I only ordered one Hosta as I never used them before and I am very satisfied with my purchase, I received a nice sized High Society packaged very well and was notified of the tracking number quickly. Very polite email correspondence. Will do business again as a matter of fact I already ordered a Heuchera and a trailing Heucherella from them.
On June 6th, 2013, plantgnome1 added the following:

Ordered a hard to find Hosta called Humpback Whale from In the Country and received it today in excellent condition a nice size and healthy root system. Fast shipping and reasonable shipping cost, packaged very well. I check their website regularly as they carry some unusual other plants besides Hosta. Will continue to do business with this company. Great customer service also.
Positive corgilady
Hartford City, IN
(1 review)
May 28, 2013
Just received my order of 12 heucheras.....beautiful plants!!!
Positive frankie1222
Lincoln Village, OH
(2 reviews)
May 24, 2013
I had a terrible experience with ordering plants though the mail and made the decision that I would never put myself in that position again however I am addicted to heuchera and the beautiful new varieties that I could only obtain by ordering online/ mail finally got the best of me!!! I searched forever looking for someone that I could count on and decided on josh from in the country garden and gifts. I could not have made a better decision and if there were a higher rating I would give it to him !
I order14 heuchera in December - I travel for work so I asked if I could be notified when my order was shipped- not only did I receive an email from josh when my order shipped but I received an email from" the package" every time it moved through the system( 10 in total!)
When the mail carrier approached my door with the package it was completely smashed- the top of the box was ripped open and the bottom almost torn off- he commented" I don't know what is this box but it doesn't look good!!!" before I opened the box I took several pictures knowing what I found inside would probably be a problem....when I opened the box I found fresh beautiful healthy plants( two that were on the crushed corner a little worse for wear) I was thrilled- so much time and effort had been put forth in wrapping these plants that they not only survived what must have been a very hectic trip from Iowa but even though the box they were in was so damaged they were still in excellent condition- but what impressed me most was I emailed josh pictures of the unopened box and mention the two plants that were a little crushed- just so he would know how the box had been handled( when I ordered a $200 +in the past from another company the box showed up late in the season even though I had ordered in midwinter full of not dying but dead scraps/ crap!- emails- phone calls-letters went unanswered- I never to this day two years later receive any response- I got not one live plant for my $200+ order!)
within minutes!! I received a phone call from
Josh !!! He was kind- helpful- offering to replace any plants that were damaged( the two in question were so healthy when they left Iowa that I am sure a little tlc will get them back to 100% in no time!)
I could tell you a million things wrong with the last company I used( in fact I did!!!)- I could tell you a million GOOD things about this company and I can assure you that this will be my go to company every time my heuchera addiction acts up!!!!
my faith has been restored that there are honest reliable people out there that can provide us with quality healthy plants!!!
Josh and in the country garden and gifts deserves an A++++ for not only there healthy beautiful plants but for their wonderful customer service!!!!!!
I will be a forever customer!!!!!

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