We want to thank all of our customers that have supported us for years and for those who have given us great recommendations to their friends. Our Organic product line has been very successful and we have had many photos of our customerís success.
With-in our on line catalog we feature about 3,000 items, to include Vegetables, Herbs, Annual and Perennial Flowers. And from their we also feature Wildflowers, Bulk Seed and our Special Feed for the Bees, . Also, please look into our Kinder Garden Seeds for the younger gardener in your family,
A quick comment on our packaging- we do NOT pre-package any of our seeds, they are always kept in a controlled environment and packaged as orders are received. From being in the Greenhouse business for the many years that we were- we are very aware of any temperature variations and or humidity conditions that can lower germination rates, especially if they are kept in a warehouse environment without controls on temperatures etc.
Many of our customers are greenhouse owners, many smaller for family and road house markets that truly enjoy shopping within our Bulk Seeds Section.
We also want to give thanks to the organizations that we contribute to in help feed the hungry in this country and others. Our Free Tomato Seed for the Unemployed has been a huge success.
From all of us at 2BSeeds, we hope that your growing season and all seasons are successful.
Dan, Linda, Jason, Jeremy, Kaley, Kirey, Lydia, Kaydence and Sabrina.
I wish I had read comments by others at Dave's Garden before ordering. My order was made 2 1/2 months ago. I've tried numerous times to call on different days at different times and always get a message that they are busy helping other customers. I leave messages but no return calls. Now it is too late to be able to plant the seeds. This is no way to do business and apparently is not an uncommon customer experience.
2BSeeds does not ship your order in a timely manner, if at all. They do not respond to my inquiries after the order. This is not a reliable seed compay if you are wanting seeds for planting at a specific time.
I placed an order a month ago and my credit card was charged immediately for the order. Since then my order has been statused "Order in Process". They will not respond to emails, phone calls or "contact us".
This does not appear to be a legimitate company.
In late Oct, 2018, I ordered seeds. I was familiar with their practice of charging the credit card and sending the seeds in about 3 weeks. Dec. 2018, I contacted them by email several times and left 5 or so voice messages. No response by mid-December. Since they had always replied before, I assumed the company had closed. I contacted my credit card company for a refund. They tried to contact 2BSeeds to resolve this and refunded my money 60 days later. I also saw others' experiences with this company. Since I saw their website was still up after I received my refund from my credit card company, I contacted the local Better Business Bureau about the company charging cards and not shipping the ordered merchandise. They tried to reach the company unsuccessfully for over 30 days. My seeds arrived about the first of March-- 4 months late. I returned the seeds because I had been reimbursed for them by my credit card company. To date, I have had no phone calls, letters, or emails from 2BSeeds. Buyer beware!
plantastico Castrill√≥n, Spain (3 reviews) February 16, 2019
Still waiting on my order, it's been 8 weeks.
mbhughes Grosse Pointe, MI (4 reviews) January 25, 2019
I placed an order in November. The credit card information was used right away however no seeds have been sent. I have called, sent emails to no avail. I got a response once or twice but no follow through. They should close their website if they arenít in business but this is fraud to accept $ without fulfilling their obligation.
bilboho79 Syracuse, USA Minor Outlying Islands (1 review) December 3, 2018
Ordered seeds because I saw varieties that are hard to come by. Paid for them ($135.00.) Never received seeds. Called and Emailed. No Answers. 4 months later, looked online and realized that they are pretty much just a scam company. Best to avoid this one like the plague. A bunch of shameless jerks!Company representative comment on December 10, 2018: On Dec 10, 2018 7:18 PM, 2BSeeds, LLC responded with:
First of all, his order was not collected by our bank- as our merchant bank advised us that this was a suspicious transaction. This customer has a mailing address in Utah, however a bank credit card from Egypt. We emailed this customer and asked him if he had a cc from the US. No response from this customer. He DID NOT pay for anything as we did not accept the Credit Card charge. We do not accept foreign credit cards as they are usually involved with a stolen ID. Sorry that this customer is not telling the whole truth!!
wallaby6 Harlingen, TX (1 review) October 18, 2018
I am an extremely unsatisfied, now, a former customer. I ordered seeds months ago with no word except a charged card. Anytime you call you get the same recording sending you to various places with no one to answer a phone. They finally answered and were all too willing to satisfy. They finally sent me a partial order and the rest would be here in two weeks. Another month past and I just simply told them to send an another kind of seed. "Sure thing, it will go out this afternoon" That was three weeks ago. Like others, I will give up on this business knowing they stole my money, but satisfied it won't be much. Again DO NOT BUY FROM this company. There are plenty of others that understand customer service. Their address is a post office. They will not answer their phone, they will not answer an email. You've been warned.Company representative comment on December 10, 2018: On Dec 10, 2018 7:30 PM, 2BSeeds, LLC responded with:
At the time that his seed order was placed - we shipped what was available in stock. The back ordered varieties finally arrived with a poor germination rate- then we brought yet another batch and then when this shipment arrived we shipped to him. Regarding the other seed he asked for - we sent him separate colors as the mix was not available. His order was completed and however these are seeds, we bring in only fresh seeds and do not keep old seeds for future orders. Sorry he had to wait -, however we have answered his emails.
I placed a small seed order a couple of months ago, they charged my card right away but never shipped the seeds. I have emailed them twice but they never respond. I emailed them today asking them to cancel the order and credit my charge card. We will see if they respond to that. My calls go to voicemail telling me to leave a message. I wish I would have checked Dave's Garden before ordering from them. They do not treat their customers with respect.Company representative comment on December 10, 2018: On Dec 10, 2018 8:24 PM, 2BSeeds, LLC responded with:
At the time the order was placed, we where sold out.
When we bought in a new inventory the germination rate was below our standards ( 70% plus). After growing the seeds lot this summer in our trial gardens, the seed was a mixture of both pink and a dark rose. I will contact the customer and see if she like ether a refund or a mixture of dark rose and pink.
hairyjo Danville, CA (21 reviews) January 17, 2018
Wonderfully packaged seeds. Very generous quantity. They were prompt and easy to communicate with. I am very very happy with these!
WolfsbaneMN Saint Paul, MN (3 reviews) February 12, 2017
I ordered a single packet of seeds. When after a couple of weeks I'd heard nothing, I called 2B and left a voicemail. Dan called right back and explained the problem (back order). He suggested alternatives and shipped out a packet a day or two later. Good experience.
JWAYNEINCO ENGLEWOOD , United States (2 reviews) January 13, 2016
Hi , I love this company and love the seed products . They have a very large seed inventory to choose from . The packaging is very well done .with little windows on the packs so you can see the seeds and they also give you a generous amount of seeds . Dan , usually my contact person is really a nice guy and very knowledgeable about the products. The seeds I ordered last year had a high germination rate and Dan gave me a second pack of Dahlias ( Black Beauty ) because he said they had a low germination rate . I learned indeed , that they did have a low germination rate ! (maybe that year or maybe they have that all the time ), anyhow , no other seed company has ever been that honest with me and done that for me and I order lots of seeds from lots of companies . Their prices are competitive or below a lot of other companies .I've read here ,about the poor customer service and I have to say honestly .that they could improve on that . I would highly recommend this company when you're shopping around for seeds, just be a little patient when waiting for them ( They do not appear to be selling last years seeds . and have to wait for the new years crop to be shipped to them ) So we have to wait sometimes to ..If you feel you've waited to long give them a buzz ...I've found out for myself that It's easier to contact them via email . So happy gardening everyone and keep this company in mind when buying seeds ....Jerry
Trimman77 Elizabeth City, NC (1 review) December 21, 2015
Posted on December 16, 2015, updated December 21, 2015
I placed and order 2 weeks ago and received the invoice email and my credit card was charged immediately. After 7 days I checked the status and it was \"in process\". After 10 days I checked again with the same results. I emailed them with no response. Today, with the same status, I called and left a message. That is why my rating is currently neutral. If there is no response shortly it will be changed to negative and I will challenge the credit card payment before it is due.On December 21st, 2015, Trimman77 changed the rating from neutral to positive and added the following:
After several attempts to contact 2BSeeds, I finally got a response. The issue was that they were out of a couple of types of seed that I had ordered and they were waiting for a new shipment. I opted to get different seed instead and then they were shipped out promptly. I am very satisfied with their product. My only issue is the lack of an attempt of any communication. I would/will deal with these folks again.
On August 24, 2015, I ordered Melody Spinach and lettuce seeds for my winter greenhouse garden. I have struggled to find any other spinach that grows at my high mountain elevation with any consistency, but finally found 2BSeeds who sells it. Their website listed that it was available, so I placed my order and immediately received an email confirming the order. My card was charged that same day. After two weeks, my order had not arrived and I had received no emails letting me know that the order was processed. I checked the website and it showed that my order was being processed. I then called and spoke to a man at the company (and I foolishly did not write his name down), who told me that they were waiting on the spinach seeds to arrive from their supplier. They were to arrive that next week. It is now three weeks later, and I tried calling again, but I got an automated voice telling me that the number (same one I called before) is temporarily out of service. I am glad this was a small order and I won't be out too much, but I am sorry that I didn't know about this forum before ordering, or I would have not chosen this company to work with. As a small business owner, whose husband is also self employed, this type of service is very poor and I will be telling all my gardening friends to avoid 2BSeeds.Company representative comment on October 16, 2015: On Oct 16, 2015 12:36 PM, 2BSeeds, LLC responded with:
We contacted this customer to let them know that the Melody Spinach was due to come to us in the time that we said to her, we told her that we could send her the other seeds at that time- she said to send them all at the same time- We did receive the Melody Spinach seeds and we did ship to her on the 12th. She received on Oct 14th. We had explained to her from the beginning that we were waiting on a new crop- that we do not ship older seeds and she was ok with that. We cannot determine when exactly when other suppliers will ship. we can only ship after we receive. We should have emailed her again we can see that- however since we thought that she understood why she had not received her seeds at that time we did not contact her again, except when her order was shipped.
clark915 Minneapolis, MN (1 review) April 19, 2015
I received my seeds from 2beeds about a month ago and the germination rate was almost 97%. I was so amazed as I have not had that great of a success with any other company. I love their packaging with their label that has growing instructions. My neighbor has been buying from them for years and last year I asked where did you get those great looking plants? She told me that she bought the seeds brom 2bseeds and grew them her self- so I am going to do the same. and I cannot wait to grow those great tomatoes and peppers that my neighbor had as well. Just wanted to comment on the success of these seed starts. Their selection is fantastic..... I talked with the office and they will be adding new stuff this summer!!!! Thanks
We love 2BSEEDS, and have ordered from them for 8 years or so. We love growing petunias and vines and their selection is good and their seeds are always great, Their packaging is one of the best and their instructions are so very helpful. We are a returning customer and have enjoyed talking with their customer support department. I read some of the stuff below and I really do not know why those things are said about this company- not every company is perfect- every person and company has their own issues. however their seeds are great and they are always so helpful with any information that we may need. We are in our late 60's and have gardened for some time, however their is always things to learn.
We placed a large order with 2BSeeds, and all but 2 items were shipped. The 2 items that were on back order we recieved within 2-3 weeks. We have purchased seeds from this company for about 6 years and we know the quality of their seeds are awesome. What we really appreciate is the fact that we receive great seeds each year, that nothing is a left over from a prior season.. Believe me we have had many companies send what ever they have left over at times, but not 2BSeeds, GREAT SEEDS each time. The only thing is that I wish that they were faster sometimes, but I have talked with them over the year and AI REALLY LIKE that they do not pre-package their seeds- so I will always wait for the best. Everything that I have is at least 85% Germination and plus that. Thanks to you and call Dan he is great to talk to!!!
Nov. 2014 I sent a order to 2Bseeds I received about two thirds of my order. Three items were to be back ordered on12-18 and12-20 . well now its 2 month of 2015 I have sent Emails and made several phone calls, giving them my phone number for them to call back. No response of any kind won't even answer phone. Also I have paid for the complete order. Never again will I order from this company. I have ordered in the past with no problem. They have lost a customer this year. Can't say anything good about them now.Company representative comment on February 19, 2015: On Feb 19, 2015 8:53 AM, 2BSeeds, LLC responded with:
Looking today at Dave's Garden I see this comment from a customer that we did not have emails, or calls from- as far as we knew there wasn't anything wrong. We shipped his order in 2 shipments. This customer has been a long time customer and we will re-ship the 3 items that he is talking about. Again, we do not keep any seeds that are not within the current year and crop. We ship and pack our orders as they arrive- we do not have any pre-packaged seeds from the prior season. We hope that this customer will return to us and we will send him a code for a discount off his next order for his frustration on this order.
I recently received my order from 2BSEEDS, just within a week or so, I needed to call them to ask a growing question that had to do with the Ph of the soil. Dan was so helpfull and KNEW his stuff. We continued talking about different plants, seeds and the new items that are going to come. I nearly had 100% germination on ALL the different items, Flowers, Vegetables and Herbs. I have another order ready to place with this company. A friend from church recommended this 2BSEEDS, and I am so happy that they did. IF you need expert information Call 2BSEEDS and ask for Dan.
I want to say "Thank you 2B SEEDS"- for yet another great start to a new season. I am starting off with about 100% germination rate with all of my vegetables and flowers. This is my 6th year and I can hardly wait for another garden bounty. I have read all of the negetive stuf below- and I personally nor any of my neighbors and friends have EVER experienced any of what any one said. They are and have the best seeds out there- and talking with Dan, he is so helpful and knowledgeable in growing. All of my friends love this company as well. GREAT JOB TO YOU AT 2 BSEEDS.
Order seeds on March 19th. They promptly accepted my order. I have sent emails wondering about the status of my order. I have called their customer service line to just get an blank answering machine. Deeply concerned that this was a bad decision to order seeds from this company.Company representative comment on February 19, 2015: On Feb 19, 2015 8:42 AM, 2BSeeds, LLC responded with:
This customer was shipped his order in 2 shipments, Most of the new seeds for the upcoming season are arriving weekly - there were a few items that we were waiting for to send the whole order at one time- we talked with this customer and he wanted the seeds that we did have so we sent him what we did have and then sent the balance when the back ordered seeds came in. We do not keep a lot of seeds, most of our seeds are current year and current crops, we do not keep seeds from one year to another to ease shipping. We do know that we are slower than most companies- as we do NOT pre-package our seeds- they are filled as ordered. Just like a restaurant - your order is prepared when ordered. Sorry that customer was upset, however his order was sent with great seeds and that we care about our customers products.
I ordered some pelleted carrot seeds from 2BSeeds and after a couple of weeks emailed them to find out if they had mailed them yet. They emailed back and said they had mailed them and the seeds must have been lost in the mail. OK, I understand that happens although I've never had a misplaced order from other seed companies in all the decades I've been ordering. Also; they said they had to wait until they received their next batch of seeds from their supplier in about a week before they could mail my next order. Well, it's been two weeks and I've emailed them to ask where they are at with my order (no response) and called them and no response.
Live and learn. At least they didn't get me for a lot of money. I'll not order from them again though, that is for sure.Company representative comment on March 6, 2014: On Mar 6, 2014 8:06 PM, 2BSeeds, LLC responded with:
We are refunding this customer, as he said that he did not order any seeds... even though we have an order from him with his address and phone number. However we have not received our shipment of Pelleted Carrot seeds from our supplier- we emailed and talked with him on the phone- so when he says no response I do not know what he means. I see that he did not mention that he called the bank and the bank called us and we had a conference call regarding this $4.90. His response to the bank was that he did not order these seeds--- Well he will get his money refunded- for the seeds he said he didn't order and the same seeds that are in context above,
Ponygirl2 Weatherford, TX (2 reviews) December 14, 2013
I placed an order for Four O'Clock seeds ($37.10) back on July 29, 2013... Order accepted and paid for.
Today is December 14, 2013......
My 1st. email to them inquiring about my order was on 8/7/13..no reply!
My 2nd. email to them was on 9/30/13..no reply!
1st. reply FROM THEM to my emails was on 10/02/13..saying it would be another 2 weeks before their wholesaler sent them the seeds!
My 3 rd. email to them was on11/15/13..no reply!
My 4th., 5th., and 6th. email to them was on 12/02/13....I was upset to say the least! I told them how I felt, and that I was going to give them a bad review on Dave's Garden and all the other gardening sites I am a member of ! Within minutes of him (Dan Busch) receiving that email, he CALLED me! He was sickeningly apologetic, and didn't believe me when I told him how many times I had requested information about my order, (he asked me to forward the correspondence to him, which I did and then I got NO response...)...and he wanted to "make this right". He offered to send me different seeds...(like I wanted any part of that crap!)..OR refund my money....Now we're talking! I told him "send me a check"....I should have said a Money Order ! I had a bad feeling about it, and I was right ! I finally received it on or around 12/10 /13.............
HE DIDN'T DATE THE CHECK !!!!!! 2BSeeds address is in Henderson, NV; the check is postmarked from Denver, Co.
I called a Wells Fargo Bank (the checks bank) and asked them if they could cash it and she said.."I can try"....
Needless to say, I am not driving to a neighboring town to "try" to cash this thing! I am so over this piece of crap man and his "company", that I'm not even giving him the satisfaction of pursuing this any further! I feel vindicated just in being able to review this man's "business practices" to everyone that reads this! BEWARE of 2BSeeds.....they are a very sad and upsetting JOKE and they should be totally ashamed of themselves. I even told him on the phone that he needs to take a Business course because he clearly does NOT know how to run one on his own! NO customer service.
He told me on the phone that he has had "30 Greenhouses"!!....I now feel sure the "Greenhouses" he has (or had) are the kind you can buy at Home Depot or Lowe's....you know, the trays with lids, to start seeds in !! Ha! I've used those myself ! What a joke !!!!
I am now off to "spread the word" on the other gardening sites !
Sorry for the length of this rant, but I sure do feel better...it's a start ! Company representative comment on January 25, 2014: On Jan 25, 2014 10:07 AM, 2BSeeds, LLC responded with:
We had spoken to this customer letting her know the issue with the seeds that she had ordered, as soon as we heard from the supplier which is in Holland. She had insisted on getting a check INSTEAD of being credited on her card as what is usual and customary. I cannot believe that the check hadnít any date on it.. She did not call us to let us know that.. I find that it is amazing that someone can just post what ever they want to say about whom ever- and that is suppose to be the truth. Yes we are in Denver, CO, but the company was incorporated in Nevada, the checking account is in a Nevada bank , which is also in Many states.
There is no other address or phone number that is posted on our site and it clearly shows Colorado and Not Nevada. I do not know what phone numbers she is talking about, other that a 1 -800 that we use to have. (Too expensive) We are not a rip-off scam company like this person is suggesting. We are not a large company, just a husband and wife company with a few employees and sometimes like for larger companies our supplies do not come in as promised to us, That is what has happened to us for any of our reviews.
We will go to the bank today and send her a cashiers check which I am sure the bank will have the date on it. My questions would be Why did she insist on having a check instead of having her credit card credited then? I do believe that this was her intention- to do this kind of posting. We get a lot of great messages from our customers, and a lot of phone calls, then we get this. I find it curious that only bad things are ever reported on blogs or here-- all of our customers that are happy with their seeds I guess do not find a reason to go somewhere and say anything- they just buy year after year- order after order. And then when one sees something negitive someone else does as well. We do not pay people to post postive on our site or here like other companies do... Even though you are not suppose to, There are laws against slander- I do not know where this person got any of her information- she talks about a bad feeling regarding a check- I got a bad feeling because she wanted a check- she should have been credited on her credit card- the same one she used for the order , but no she did not want that- now I see why- she wanted to do this.. We are sorry that the seeds did take longer- and we did let her know despite what she says- we did not get any of the other correspondence like she said she had sent. No bank would say they would "Try" to cash a check- it is from a Wells Fargo bank- they can look at the account from any where in the US or other Countries and see that the money was there and it could be cashed. We did go to our bank and did send her a MONEY ORDER and I am sure that the bank will put a date on it..........This customer needs to take a class-----Maybe in truth telling--- And seeing that she said she feels better for all of this- Really- And now she is off to other sites to spread the word... And she said something about that Dan said he has 30 Greenhouses--- he would never say such a thing- We owned 10 acres of Greenhouses for over 30 years and were very succesfull- due to great customer service and plant material.. So she had this confused like everything else in her blog>>>>>I feel better in trying to let people know that we do not understand why some people find such a need in this kind of slander--- and not telling the real truth- and like I said then one sees this and then other people say stuff too-- There are many companies that do not ship everything always on time due to curcumstances from their suppliers. One final note-- we did let this customer know about the issues with this seed all during the process- she is choosing not to admit to this- instead she is saying what she wants to say.. Maybe we should let many of the seed companies ( that we know) know this customer and let them BEWARE of taking any orders from her. Like I said we are sorry that this happened- but this makes us angry that stuff can be said without any consideration to the company and be allowed just to say whatever... with out any responsibilty or consiquence on her part..
Mabenot Saint Martins, MO (1 review) July 21, 2013
Placed an order on July 11. A week later no e-mail or nothing. Checked credit card and the charge was posted day of sale. Online status showed order received. Paid $4.15 for S&H for 3 packs of seeds and they can't be shipped within a week? E-mailed to cancel order and got no response. Will be contacting credit card company to dispute the charge. ABSOLUTELY HORRIBLE CUSTOMER SERVICE FROM 2B SEEDS. DO NOT ORDER FROM THEM.
Posted on April 21, 2013, updated April 30, 2013
My name is Bob Doshier. An order was placed on 04/09/13 with 2BSeeds. I received one email acknowledging the order. I have not received any shipment nor verification of shipment.
On 04/18/13 I checked the 2BSeeds website for an order status update. The pop-up window only showed a receipt. I called the 2BSeeds number 800-833-5988 and spoke to a gentleman who assured me the order would be shipped that day and I would receive an email with tracking information that day, 04/18/13. That did not happen. I have called the number numerous times since then and have always heard a message saying the voice mail is full. I could not leave a message. I have also checked my email including spam, as well as my cell phone for any missed calls and messages at least twice every day since placing the order. There has been nothing more from 2BSeeds.
An internet search determined that 2BSeeds is not a member of the Chamber of Commerce nor the Better Business Bureau of Broomfield, CO or any other community in the area. The business is not listed in the Yellow or Whites Pages. Their web page, sub-lisitng "about us" contains a lengthy bio with a family photo but no names. The web page does not have a customer review list. A reverse address search determined that 13 additional individuals with different box numbers use the same street address.
It appears to be a mail drop.
The internet search for seed companies in Broomfield, CO listed many pages of seed vendors there. After going through numerous listings, I stumbled across Dave's Garden with a community forum on 2BSeeds. From 2006 to the present, only 13 customers left a review. It appears the forum is not widely known, or 2BSeeds has few customers or there would be more comments. For a company professing to be in business for many years that does not process orders, does not follow through on processing, shipping and tracking details as promised, does not answer phones, and makes it almost impossible to communicate with them, one must wonder how the company has remained in business.
The only quick thing I've seen from 2BSeeds is instant automated processing of my credit card order and sending me an email receipt. I truly cannot say that customer service has been slow, when it has been NONEXISTENT.
It is now 04/21/13, twelve days after the order, and I still do not have verification that my order has been processed or shipped. I have sent 2BSeeds an email describing my efforts to contact them. No response yet, but it is Sunday, so perhaps that is the reason. Again, perhaps not.
As the old saying goes, "Treat me right and I'll tell everyone or treat me wrong and I'll tell everyone." Should there be an amicable resolution, I will post the outcome for all to see.
The choice is yours, 2BSeeds.
I respectfully request that Dave's Garden try to contact 2BSeeds on my behalf.
On April 30th, 2013, bldoshier added the following:
UPDATE 04/30/13 . The answer is in the details, so please re-read my initial posting done the evening of 04/21/13.
I received an email from 2BSeeds sent 04/22/13 at 2:30am informing me that a shipment had been initiated using USPS Priority Mail and a tracking number was provided. On 04/26/13 the pkg was delivered. It contained 2 bags of seeds labeled as per my order. I weighed the bags and they each weighed .0x more than 1 pound each. As the email said 1-3 days delivery, I checked the USPS tracking site again. It showed the shipment began on 04/22/13 at zip code 80020 but no city/state was provided. The next entry was 04/24/13 with the pkg at Little Rock, AR. No tracking info at all between 80020 and Little Rock, AR for those 2 days. A tracking system check was performed at my local PO,. I was told the system shows the pkg began in Broomfield, CO 80020, traveled to Aurora, CO, back to Broomfield again, then to several other sorting facilities before arriving in Little Rock. Thus, the longer shipping time.
Per the USPS, the pkg originated in Broomfield, CO. That means someone there pkged it. It does not mean that 2BSeeds was that company or that 2BSeeds is an actual company in Broomfield, CO. It is entirely possible for this process to have occurred through a 3rd party seed company drop ship scenario. Please consider, it is a practical impossibility to find the 2BSeeds physical location in the Broomfield area. The email I received on 04/22/13 was simply an automated shipment notice with no personal context at all. So the lack of details told me nothing.
Delay from 04/09/13 to 04/22/13 to ship,
Delay after my phone call on 04/18/13 to 04/22/13 to ship after promising to ship on 04/18/13,
Lack of response to my email to the company and to my post on this website. This site says it forwards the post to the involved company.
Lack of physical address information, names of company representatives, yellow/white page listing, BBB and Chamber of Commerce listing.
RATING: NEGATIVE, VERY POOR. Meaningful customer service does not exist. Had I not received the pkg, I would have cancelled the payment through my credit card company.
I am not saying 2BSeeds is a fraudulent company. I did receive exactly what I ordered. One should carefully consider whether this is an entity that they wish to do business. As for me and my house, once has been once to many. IT IS ALL ABOUT THE DETAILS!
I am also having the exact same problems as bldoshier and jayleecab in the reviews below. I placed my order on 04/10/13 and instantly received a confirmation email and my credit card was charged. I didn't hear anything for a week and tried to email and call them for several days. On Wed (4/17) I was able to reach a gentleman by phone who assured me my order was set to be shipped the next day and would be delivered Mon (4/22) when I said that I wanted to cancel my order. I agreed to wait until Mon. My order never came. I have received one email since (on Wed the 24th) stating that my order has shipped but did not contain any information as to when or a tracking number. If it had in fact shipped on Thurs the 18th it would have been here long ago. I have continued to try to reach them and have had no reply to my emails and their voicemail is full. I ordered from this company 2 yrs ago and everything went fine and the seeds were of good quality. I don't know what has happened since then but this is ridiculous. At this point all I want is my money back but I can't even get in touch with them since they won't respond to anyone!! I have not only lost 2 1/2 weeks of growing time for my early vegetables but am also down nearly $40 with no seeds to show for it. I have to run out to Lowes now tomorrow just to have something to plant since I can't wait any longer. AVOID THIS COMPANY!!! Good seeds and a good guarantee don't mean anything if you can't get your order and their customer service is a train wreck. I too will post an update if this is ever resolved. Is there anything that can be done since this seems to be a growing problem? Thanks!
Jayleecab Port Charlotte, FL (1 review) April 26, 2013
I tell you this so you may understand my excitement in ordering my seeds from 2B Seeds and my utter frustration and amazement at their total lack of communication! I am a beginning gardner, my second season, and gardening has been a much needed dose of sanity. I work in a profession where I attempt to discover the "why" another human being has taken life. Needless to say it's not a positive world. However, watching life begin and seeing it flourish is such a joy. Never knew getting my hands in soil could be so solacing.
My order was played on 3/23/13. For 15 different seed packets. I had a question or two on germination - no response from my email. On 4/2/13 inquired the status of order, again no response. I have called and sent email everyday since trying to get some form of communication... thus far have not herd a single word from them. I was really looking forward to my "Bright Lights Chard and Diva Cucumbers" but now I must go through the hassel of disputing charge with credit card, searching for and ordering seeds again when I would be so more content with my fingers in soil.
A newbie in the garden. Company representative comment on April 12, 2013: On Apr 12, 2013 4:15 PM, 2BSeeds, LLC responded with:
We have responded to this customer with many emails- letting her know that maybe she might need to check her "spam" folder to see if our emails were there. Her shipment was sent and our emails to her gave her the tracking information that now shows that her package was infact delivered. We will be calling her regarding her questions. We find it amazing that someone can post what ever they want without any valadition first.
Posted on March 6, 2013, updated March 7, 2013
I ordered seeds from this company 10/31/12. The order was processed just fine and my seeds arrived as promised. My problem is with the germination rate for Beefsteak tomatoes (26%). I have called their number and left a message referring to my invoice number (16998). They have not returned my call from 3 days ago. Their website appears to be non-functional. If you select any option it gives an error. Perhaps they are no longer in business. On March 7th, 2013, hconnelly changed the rating from negative to positive and added the following:
Dan responded to me today (after receiving a call from Dave's Garden) and promised to replace my beefsteak tomato seeds. He was very friendly and offered some advice on germinating seeds. I have sucessfully germinated 10 varieties of tomato seeds this year as well as 7 varieties of pepper seeds including 4 products from 2bseeds. We have agreed to the seed replacement and I will try them again for a mid-season crop. I feel he is sincere and I may have just gotten some bad seed. As for the website, my laptop seems to be the culprit for some reason. My wife's laptop has no problem accessing it. This is my problem and I'm sorry if I gave the wrong impression about this company regarding their website. It's a strange problem since I placed the original order on this laptop with no problem. Company representative comment on March 7, 2013: On Mar 7, 2013 10:14 AM, 2BSeeds, LLC responded with:
We called our customer and discussed the low germination rate on the Beefsteak Tomato, we are going to send a replacement for these seeds today, as far as the other items on his order customer said that he received great germination rates on Pepper and other varieties of Tomatoes. As far as Web-site it is working just fine- possibly at that moment there could have been some connection or server issues. We hope that our customer has success with the new batch of seeds. We guarantee our seeds within 6 months of the ship date and always want to talk with customers.
sabrinaNTX Denton, TX (1 review) December 20, 2012
I've ordered from this company twice.
The first time was this summer for my fall garden. I ordered spinach and bok choy on 7/18, they shipped on 7/25. I started planting in August, and I actually just harvested the last of the bok choy last night (12/19)! I'd NEVER gotten spinach to grow successfully until those seeds. I truly had my best veggie gardening results ever.
So when it came time to start planning our spring garden, it seemed like a no-brainer to turn to 2bseeds again. I looked at the timetable for my zone, and realized that we needed to start germinating some of the earliest Spring crops the first week of January... So I thought that this year's Spring seeds would make a wonderful Christmas stocking for my husband.
I put in a $45 order to 2bseeds for ALL of our Spring vegetables, herbs, and flowers on 12/4. There were 18 different seed packets in the order. At that time, I put in my order that I would prefer the company name NOT to appear on the mailing packaging so I could keep my surprise. I immediately got a response back from the company verifying options for shipping labels so that it would not give away the contents.
I thought that was quite awesome, and expected to see my seeds soon.
On 12/14, I still had not seen a shipping confirmation email, or a package, so I called. I was told that there were 5 items that they had been waiting on receipt of, they had just gotten them in, and they expected to be able to ship my order the next day. Understandable, and okay.
On 12/19, I still had not received a package or a shipping email. So today, on the 20th, I emailed their customer service address first thing in the morning. That was 10 hours ago. Still no response. On my lunch break, I tried to call their customer service number, and it rolled straight to voicemail.
I suspect that they have left for Christmas break themselves.
I wish they had at least shipped a partial order while we waited for the other items to arrive for them. Or that I could have found out what was going on before calling them myself last week.
As it stands now, we have tomorrow and Saturday for the seeds to arrive in my mailbox before I'm left putting a piece of paper in my husband's stocking with the words "These are the seeds that will come in the mail......"
Here I was thinking I was doing good by leaving 3 weeks for shipment!
I do hope that my early spring seeds will arrive within the next 2 weeks... CERTAINLY they'll arrive within the next 4 (the end of the indoor sowing window)... I hope!Company representative comment on December 28, 2012: On Dec 28, 2012 8:10 AM, 2BSeeds, LLC responded with:
We received an email from this customer on 12-21-12 Thanking us SO much after letting her know that her order was sent to her by Priority Mail with her tracking number and looking at the tracking information this was delivered on Christmas Eve at 5:00 PM.
We are sorry that getting them in the mail did not happen as soon as we would of liked, however on 12-14-12 when we received our seeds the germination test was in process, so we needed to wait for the results on the 5 items, as we only ship seeds that have 85% plus rating on germination.
We did not go anywhere for the holidays, we were here with our orders- shipping and packaging.
This customer had great success from our seeds before and that is because we test all seeds, as we are a smaller family business we order our seeds not all at once, we want to always have a fresh suppy of seeds, sometimes it does take longer than larger companies as we do not pre-package our seeds, they are done as each order comes in, thus keeping the freshness of the seeds at their best.
I hope this customer had a Merry Christmas and that her husbands stocking was with their seeds.
I have ordered from 2BSeeds several times. Overall, I've been quite satisfied with my experiences. They have a good selection of seeds at reasonable prices. And the seeds seem to germinate pretty well. Probably the biggest reason I often buy seeds from them is that their shipping rates are very reasonable. If you just want to buy one packet of seeds, you can do so without paying a ton for shipping. The only drawback about this company is that they're slower than a lot of other companies in getting their orders out. So, if you need your seeds in 2-3 days, you might want to order from someone else. But if you can wait a week or so, this company is worth ordering from.
Posted on April 15, 2012, updated April 17, 2012
I bought 2 packages of zinnia seed this spring. From the Benary's Giant Mix, only 9 of 30 seeds germinated. From the Profusion Cherry package, 0 of 25 seeds germinated. I am a master gardener who has successfully started seeds indoors for many years AND I followed the package directions. Something must be wrong with the seed. On April 17th, 2012, SushiMN changed the rating from negative to neutral and added the following:
The president of 2BSeeds called me personally and offered to send me replacement seeds from different batches (same varieties, tho), in the hope that I'll get much better germination. We also discussed my seed sowing technique and what I might do differently next time.
While nothing can replace the 3 weeks I've lost, I appreciate his guarantee and will do business with the company again.Company representative comment on April 17, 2012: On Apr 17, 2012 2:58 PM, 2BSeeds, LLC responded with:
I contacted the customer as soon as I found this rating to discuss with her what issues she was having with her Zinnia Seeds. We talked about our guarantee that we have with all of our seeds and that we would be sending her replacements if she would like. We discussed possible germination procedures or techniques that should be used with coated seeds that are somewhat different than the older un-coated types. I felt that we had a positive conversation and I hope that our customer felt it was as well.
HeidiNH Brentwood, NH (Zone 6a) (11 reviews) March 20, 2012
I ordered from 2b for the first time this year. While it was my own fault for waiting so long ( actually I forgot to order something with another order) I was wishing they had shipped a little faster than 7 days so I could have planted them when I did everything else. But fair enough, it is the busy season and next year I will not be so daft. Their seeds were packed beautifully. I ordered the Luna Pink Hibiscus and then got taken in by the lime/pink Flirtini 'fused seed' Petunias, as I had already ordered the blueberry/lime mix from Johnny's which have sprouted already, we'll see how they go. Very easy ordering, good company to deal with and very reasonable shipping - I kind of hate it when the shipping costs exceed the value of the seeds - theirs didn't. I will definitely be back, a LOT earlier next year.
wufflespring Yoder, CO (Zone 5a) (12 reviews) January 6, 2012
Wonderful selection, easy to navigate website, great prices, speedy speedy shipping. Well packed, amazing seed packets! I'll definitely order from 2bseeds again!
eden100 Edinburg, IL (Zone 6a) (3 reviews) October 18, 2011
I've ordered from 2B Seeds and was happy with their vast selection, fast shipping, and detailed germination information. I saw they had a garden photo contest and entered. I was shocked when I won!!! They awarded me $100 worth of free seeds!!!!!!!!!! Do you know how much seed that buys? For me it came to 36 seed packets of flower seeds. That is incredible to say the least. How many seed companies do you know that does something like this? I'm a customer for life and I generally buy a lot of seeds. You should visit their site if you haven't.
elfeik Near Kansas City, MO (Zone 6a) (31 reviews) July 16, 2011
Good source for open pollinated - non hybrid - flower seeds. Reasonable priced, quick shippers and I had good germination rates even though the spring weather wasn't cooperative.
2b or not 2b what is your question? My question was, how do I grow tomatoes when I live in a Condominium. The answer and much more was 2bSeeds.com
I have never been successful at growing anything until this past summer. I went to the web for help and found 2bSeeds, and the information was far more than I ever expected. I called and spoke with one of the owners about the issues that I have had in the past; I must say that I was truly impressed with how they guided me through the initial sowing of the seed, by phone.
My results were containers full of the most delicious home grown tomatoes I have ever tastedÖthanks 2bSeeds. I strongly recommend this educational website for the beginner and anyone who wants the most helpful garden tips I have ever read.
I ordered seeds from a few different companies this year, and my experience with 2B Seeds was wonderful. I'll definitely order more from them next season. Great website. Fast shipping. Really great packaging and instructions. Excellent germination rates. A+
We are extremely pleased with our 2BSeeds experience. The website is beautiful and user friendly, the seed packages are very attractive, the availability of customer service to explain various products is a huge plus and best of all, the seeds develop beyond your wildest expectations. We were truly the envy of all our
neighbors, we shared our secret with them and they are still thanking us. GOOD JOB 2BSeeds!
beegle1501 Breezewood, PA (1 review) July 22, 2006
I am so pleased with 2BSeeds. My seeds arrived in a timely manner and the packaging is very attractive. My two young children and I enjoyed planting the seeds, especially since there were simple, easy to follow directions right on the back of the package. We have since enjoyed watching the seeds become beautiful and large vegetable plants. I can not believe how large the zucchini plants and fruits are !
I will definitely order all my seeds from them in the spring. ****