I purchased a clematis this spring. It arrived with virtually no roots, just a bag of loose soil, and one or two tiny leaves. Although extremely disappointed, I planted this seedling and have cared for it daily. It is now less than an inch high after two months and shows no sign of taking off. With mailing costs, my payment to Brushwood was $29. This week I saw a beautiful clematis for sale at my local hardware store for $21 and it was in bloom, about 18" high and vining. I contacted company but got no where with them. They wanted me to dig it up to show them the non-existent root ball. I would never order from Brushwood again. I feel I have been had for nearly $30. Company representative comment on June 25, 2019: On Jun 25, 2019 2:00 PM, Brushwood Nursery responded with:
I'm sorry you're unhappy with your plant. Sometimes the root system does get jostled in transit. Luckily, clematis roots are very tolerant of such things. Some experts even advocate the removal of all soil at planting time. We are known for sending high quality, well rooted plants as our other feedback will show. Some plants have naturally more extensive root systems than others.
Yes, it's true we do cut them back hard for shipping. This eases stress in transit and while establishing in your garden. Right, clematis are not like annuals. They will need time to really get going (but they can live for decades!). There's an old expression: First year sleep, second year creep, third year leap. Most can go faster than that but I don't know which one you bought or what care you're giving.
Yes, the typical price of a plant is $29 but we ship for free and we will spend up to $12 on postage to send a single plant order and that doesn't include the labor or shipping supplies.
I answer all emails for Brushwood and certainly never would have advocated digging a plant up just to take a photograph. If we've misunderstood each other, I'm sorry about that.
This was my first year ordering from Brushwood, but will gladly order again in the future. I bought 17 plants from them and all arrived with extensive roots, ready to grab hold and grow more. They have a great selection, but I recommend ordering early to make sure you get first pick!
robeezee3 Millstone Township, NJ (Zone 6a) (20 reviews) May 23, 2018
Posted on May 27, 2014, updated May 23, 2018
Posted on May 25, 2006, updated May 27, 2014
Fine vines in great shape arrived. Also received an email providing tracking numbers when the lot was shipped, so I was aware of when to expect delivery.
Brushwood followed up with a note inquiring if everything was ok with the shipment. THIS is what I call a classy mail order nursery.On May 27th, 2014, robeezee3 added the following:
Recently ordered two ground nut vines. Plants arrived in excellent shape. One was subsequently dug up by a raccoon (I suspect he smelled the dilute fish emulsion fertilizer I used when I planted it), but I replanted it and trimmed it back and it seems to be doing well.
This is a great nursery. On May 23rd, 2018, robeezee3 added the following:
I recently ordered a few clematis plants from Brushwood.
The plants that arrived were basically bags of tightly knit roots with the tops trimmed back and about 1 inch of stem protruding from the soil. The root growth was quite heavy and extensive.
There is a section on their website that explains that in their experience, shipping clematis trimmed in this way is better for the plant and makes for a stockier growth once the plants settles in.
I planted the clematis immediately, and followed with a drench of fungicide (to prevent stem rot) and a hardware cloth collar (to foil rabbits, chipmunks and other critters) and they have sprouted and done well. I think it would be helpful for Brushwood to more prominently display on their site that the clematis will arrive closely trimmed. I do believe that their methodology with the plants is sound, but I recall having a few temporary pangs of envy while visiting a local nursery that was selling pots of gangly, fully mature clematis plants. I almost always order clematis by mail because the available varieties are so much more extensive. The nurseries carry 2 or 3 favored varieties, and that's it.
Has anyone ever seen Clematis Betty Corning at their local nursery? Probably not, but Brushwood had it along with many others not seen at many nurseries. Again, an excellent source for these vines.
i just received my first order from this company a few weeks ago. I purchased Clematis “Huldine” and “Blue Angel”. What I received was a well packed box containing the two Clematis in plastic bags after being removed from one gallon pots at the nursery and tags for each. Both plants are amazing. Nothing but beautiful healthy roots about a foot tall and eight inches wide. They are coming up already and look as vigorous as the Clematis I have had in the ground for years. It really is all about the roots and these are amazing. I am very satisfied and would highly recommend this company when looking for top shelf quality Clematis.
EM007 California City, CA (7 reviews) August 18, 2017
It's actually been a few years since I ordered but I saw this company in the top 30 list and realized that I never left them a review so I'll just mention that the service was competent and the plants were of really good quality.
Ves Buffalo, NY (Zone 5b) (13 reviews) June 17, 2017
I am so glad that the Brushwood Nursery switched to a gallon size. I ordered from them only once in the past and, while the plant was perfectly healthy, the roots were not as large (at least not with this plant) and it took it a bit longer to get established. After learning that they moved to larger pots, I ordered two clematis. A couple of months ago they arrived, healthy again, but this time with such sizable roots that they are already budding and growing as if they've been in my garden for years. Just fabulous. Right away I wanted to order more clematis but unfortunately the varieties I wanted are currently sold out. Their plants are so good (and the transaction was also quite smooth) that it's worth waiting for the next year and I surely look forward to place more orders.
spikemom Philadelphia, PA (8 reviews) April 10, 2017
Posted on May 2, 2011, updated April 11, 2017
I just received two clematis vines; this was the first order I had placed since the nursery moved from Pennsylvania to Georgia. Shipping was prompt, and the vines were lush and healthy on arrival. I\'m a longtime Brushwood customer, and have never been disappointed with any of my orders. On April 10th, 2017, spikemom added the following:
This is a new comment based on an order received in April 2017. Brushwood now ships clematis in deep plastic bags, rather than pots, and the root systems are HUGE! These are not vines you can "pop into" a tiny spot, so grab your shovel and dig deep. C. John Huxtable and C. Arabella arrived in perfect condition, with a topping of fresh green growth.
Posted on March 19, 2009, updated November 3, 2016
Brushwood Nursery grows over 400 different vines and climbers including many native species. We offer an amazing number of clematis along with an assortment of passion flowers, climbing roses, jasmines, honeysuckles and many other vines.
In some ways Brushwood is an old fashioned nursery, actually propagating and growing plants ourselves. This allows us to offer rare vines and to keep a high standard of quality.
In other ways we are very \"high tech\" using the latest in e-commerce web security, automated greenhouse equipment and organic growing techniques.
For the last ten years, we\'ve been proud to ship high quality vines all across the country and look forward to serving you in our next ten years!On November 3rd, 2016, brushwoodnursery changed the rating from to positive and added the following:
We have great news! All of our plants are now shipping in a big, beautiful gallon size! Bigger root mass means faster establishment in your garden. We're also offering FREE SHIPPING again!
I always look for older varieties... ones out of the norm in rebuilding our garden and grounds here at the Burkholder House, 1874-1875. I now have "Souvenir du Capitiane Thiulleaux". As the site says... a clematis that is not frequently seen nor offered commercially. My kind of plant!
Communications and heads up were excellent. Large plant arrived well packaged and in superb health.
This vendor's site offers substantative collection of known and lesser-known clematis, which is why I visited their site. Located them through Garden Watchdog after a gardening friend pointed me in their direction.
Shall do business with them again. Excellent experience with this company.
I purchased 5 climbing roses from this nursery in September and planted them as instructed. Two of them did not take at all, and died to the ground. I waited to see if there would be any signs of life with the spring, but there were none. I contacted the company by e mail, and after reading some other reviews here with customers with failed plants. I see I received what now seems to be the standard response blaming "winter damage". I sent a return e mail saying that I live in the south in TN, (our winter was mostly very mild) but never got a response. I have dozens of established roses on my property, and planted 10 new roses this fall. All are doing lovely. Except for those two. Four feet away, against the same fence, with the same exposure, another climbing rose planted at the same time is thriving. Thirty dollars is a lot of money to waste on a company that has an "easy out" line. If you have the months of November, December, January and February on your calendar your money would be better spent elsewhere.Company representative comment on April 26, 2016: On Apr 26, 2016 4:14 PM, Brushwood Nursery responded with:
All of our plants are guaranteed to arrive healthy and to be true to name. We cannot accept responsibility for the loss of plants in your garden. There are just too many things that can happen that have nothing to do with the quality of the plants as shipped or your best efforts as a gardener. Proper selection, planting and establishment care should result in years of satisfaction from our plants.
We do wish this customer had contacted us promptly if there were issues; not 8 months later.
I ordered three climbing roses: Don Juan, White Eden, and Joseph's Coat back in January. As I was told, the plants arrived towards the end of March in great condition. They were already a little too big for their pots, however, and needed to be transferred within the first week. Other than that, I'm very satisfied with my overall purchase. All three rose plants are growing like weeds now, and I can't wait until they bloom!
dbarron Hindsville, AR (Zone 6b) (13 reviews) March 25, 2016
Posted on March 25, 2016, updated March 25, 2016
I ordered two herbaceous clematis and a passionflower hybrid.
All arrived as per the previous commenter, without a gram of soil spilled and no leaves damaged. The clematis are certainly larger than those little baggy clematises you see at big box stores and the passionflower will make a major show this year, I\'d say it\'s close to a year old already.On March 25th, 2016, dbarron added the following:
Oh, forgot to say....this was my first order though a friend had recommended this nursery some years ago. I will certainly order again if I want something they have. Very pleased.
scott55tx Duncanville, TX (Zone 8a) (7 reviews) March 25, 2016
This is the first time ordering with this company and it will not be the last.I ordered three passion flower and three kiwi and they came in looking good.Packaging was excellent ,not a drop of soil was lost.The passion flowers were leafed out and looking good.
The kiwi were just starting to leaf out.Overall very pleased with my first order and thinking now what to order next.
Donna71 Pittstown, NJ (3 reviews) October 18, 2015
My 4 clematis came very healthy, quickly and so well protected
by their packaging. They have been growing beautifully all summer long even though our summer was dry.
kafka00 Alexandria, LA (Zone 8b) (5 reviews) September 23, 2015
Happy - rec'd beautiful healthy crossvine today - Bignonia capreolata 'Shalimar Red.' Vine is 15 inches high, including the pot over 20 inches. Native plant that I was happy to find in this color. On sale half price at the end of the summer!
cottelpg Hamilton, OH (Zone 6a) (6 reviews) September 16, 2015
I ordered a climbing rose from Brushwood Nursery. The plant arrived in a timely fashion. It is a nice specimen and it was well packaged. It arrived undamaged. I would order from this company again.
Ordered 2 of the Clay Hills lonicera. Plants arrived at the specified ship date, and were well sized specimens. Staked and packaged very well, not damage during shipping. Months later, both plants are growing vigorously and blooming frequently. Beautiful color! I will absolutely order from this company again.
I ordered a passion flower Clear Sky and a non-climbing Clematis Durandii in the fall. My order was held until my requested ship date the end of April. The order came as promised and in great shape, both plants were well grown and larger than I expected. I had questions about the i.d. of plants as I couldn't find a labels. The company called me right away and explained the label sticks were down inside the pots (and they were). The plants have grown very quickly and both are blooming. I will order from them again.
Very disappointed in this company. We ordered 8 climbing roses from them. We did everything as per their directions. We also made sure to water them appropriately the first season we got them. 2 of the plants did not ever make it through the first 2 months and 2 more died before a full 9 months had past. We called the company in hopes they stand behind their plants. They do not. So we will not ever order from them again as we feel the company should compensate if their plants do not make it in the very first season. We do not recommend this company at all!Company representative comment on May 31, 2015: On May 31, 2015 9:34 AM, Brushwood Nursery responded with:
We're sorry you are not happy with your experience. I have looked up your orders and our email exchanges. 7 plants were ordered in early April of 2013 and we received no message from you until more than a year later; late April 2014. At that time you said "5 of the plants took off and grew fine, but 2 of them were very slow in growing". Please note that all varieties are different in their time to establish and performance in various locations and climates. Later in that email, you also said those two seemed to perform poorly all that season and did not appear to have survived the winter. I understand that this can be disappointing and wish we had heard from you sooner so we could have helped to diagnose the problem. Our guarantee does not cover this because there are too many things that can happen to a plant that have nothing to do with their healthy condition upon arrival or even your best efforts as a gardener. This is clearly written in our Terms and Conditions and was in effect at the time you ordered.
I'm a bit disappointed that you would leave a negative review about our guarantee when it was in place when you ordered. If you didn't like the terms, you didn't have to make the purchases.
I am deeply disappointed that you would tell a different story here than you told us last year to try to "beef up" your negative review and sincerely hope you will revise it to tell the truth.
Posted on March 28, 2014, updated May 8, 2015
Posted on March 14, 2014, updated March 28, 2014
Posted on March 27, 2013, updated March 14, 2014
First thing, love the selection especially rare japanese variety that are hard to find. Plants arrived safely, healthy and quick developing after I potted them. Great communication, notify me when plants are shipped. Definitely on my list for future purchase. Recommended!On March 14th, 2014, bluebuster77 changed the rating from positive to neutral and added the following:
I\'m still not sure my real rating on this nursery. Selection are awesome as I mentioned previously. Packaging/shipping excellent. Communication great. Prices are ok. Size of plants not so much impress. Max 2\" sprout in quart size pot. Not very looking great but for sure I will make these grow. Which means I add more effort on what I paid for. Not trying to make clematis garden, just collecting few rare variety sometimes. So I wouldn\'t worry or bad feeling on what I received.On March 28th, 2014, bluebuster77 changed the rating from neutral to positive and added the following:
I have only two years experienced of clematis, so needs to learn more about trick of clematis. As soon as sun shine and warmer weather arrived, that 2\" sprouts reaching 1\' now. I needs bigger space! Thanks for the feedbackOn May 8th, 2015, bluebuster77 added the following:
I'm still think positive about this nursery even I had some disappointment. Plants were great, email communication regarding of changes was awesome, packaging also flawless and plants selection is better than elsewhere but I requested the date not to sent plants for my international vacation, unfortunately they sent me the date exactly I requested. I try to manage from abroad, very difficult for me to gave instruction to inexperienced neighbor. Luckily plants were ok. I have to think twice next time ordering.Company representative comment on March 14, 2014: On Mar 14, 2014 7:06 AM, Brushwood Nursery responded with:
Thank you for coming back to Brushwood! I have reviewed your orders. Please note that you've ordered and received your plants each year just as the shipping season has opened. All of our clematis are cut back hard over winter. Each variety will be different in its response time to spring but all will be very short at the beginning of the season. Many will sprout only from the buds under the soil surface.
If you had requested and received your orders just a few weeks later, the stems might be up to the top of the stakes or possibly beyond or might even have had their first spring trim. In the past 2 weeks many varieties have gone from tiny stubs to nearly 2 feet of growth while others are just waking up. They're each a little different.
I'm glad you appreciate our service and selection of clematis and hope your plants thrive under your care!
justkristy Palestine, TX (1 review) April 16, 2015
I ordered 2 clematis from Brushwood after purchasing about 8, last year, from another vendor. There is no comparison to the size of the root balls. Brushwood's were about three times as large, and the cost difference really wasn't that significant because I purchased them on special. They shipped very quickly and judging by the size, were ready to be planted in ground and did not require TLC for a year in the pot ghetto as my others did.
floria Athens, GA (Zone 8a) (25 reviews) April 2, 2015
Posted on May 9, 2008, updated April 2, 2015
I first ordered 6 Clematis from this company last fall. They not only came in great shape, but they survived the very-variable-temperatures winter and are all growing fast now. Which made me order another 8 Clematis and 4 other vines this spring. They just arrived and, again, they look very, very, happy. In addition to selling very healthy plants, the packaging is excellent for both the plants and the environment, and the shipping price is unbelievable. I strongly recommend Brushwood Nursery.On June 4th, 2009, floria added the following:
Just wanted to add that I ordered again 5 Clematis and 1x Lonicera tragophylla from Brushwood Nursery. They look even better than the ones I ordered last year - lots of foliage, and they thrive in the ground (I planted them about a month ago).On April 2nd, 2015, floria added the following:
Several years and many vines later, we moved from Pennsylvania to Georgia, leaving the plants behind.
I just received my first order since I moved: 5 Clematis, 4 roses, and 3 Lonicera. Excellent packing; plants in excellent shape; email confirmation of order; email message upon shipping. Very professional. I could not be happier ordering from Dan at Brushwood and hope to do so for many more years.
itsmesue Canton, IL (Zone 5b) (8 reviews) March 19, 2015
Posted on June 16, 2014, updated March 19, 2015
I am waiting to see how well the two clematis do.
The two plants I got seemed kind of \"puny\" and frail. I hope they grow well.
They were planted per instructions and have constant care. Will see if they grow and how well they do.
I plan on updating my rating by the end of this growing season -- or next year, to find out if they made it through the winter and how well they are growing and if they flower.
I have to admit I am a bit concerned due to how small the plants are. On March 19th, 2015, itsmesue changed the rating from neutral to negative and added the following:
Neither one of the clematis made it through the summer.
I was worried that was going to happen, due to how the plants looked when they arrived.
Their pictures look really nice with pretty colors, but if the plants are so small and frail that they don't live the first summer (didn't even make it till winter to see if they live through it), it is not worth paying money for plants that are not going to live or do well.
They were planted correctly and taken care of right. The other clematis I got from an other supplier did wonderful Company representative comment on March 19, 2015: On Mar 19, 2015 7:19 PM, Brushwood Nursery responded with:
We're always sad to hear when customers don't have a positive experience with our plants from the very start. In this case, I think the plants had probably been cut back (as we do several times each spring on most crops) recently so they may have appeared "small" on arrival. The true measure of a clematis for planting is the condition of the root system and I think the reader can see from other comments below that we strive to send well developed plants all the time. Unfortunately, when someone sets out with the notion that a plant is frail, it can easily become a self-fulfilling prediction.
I would also suggest that Mid-March is far too early to assess their condition in zone 5. The tops may have died back in this terrible winter but we grow all of our plants with buds below the soil line for just this sort of scenario. Sue, please give them a chance.
Posted on May 30, 2013, updated June 17, 2014
I've placed 3 orders in 4 weeks, so definitely satisfied. I grow clematis in pots and Brushwood has a large number of varieties from which I can choose. Packaging has been appropriate/ phenomenal and clematis have been shipped at dates I've suggested. Brushwoods is my #1 option for clematis !!!On June 17th, 2014, onegoodman1955 added the following:
I ordered 5 more Clems this 2014. As always, packaging and quality is the best. Almost all of the Clems survived last winter which isn't the case with many of my other perennials.
Recently ordered some clematis vines as a first-time order. Was very pleased with the individual attention from Ron, the owner, for his personal service and some advise he gave me. The plants arrived promptly, very well packed, and looking healthy with large rootballs. I will be sure to order from them again in the future . Excellent service and products at a fair price. This company is a winner!
tjessup Mount Airy, NC (Zone 7a) (1 review) May 23, 2014
I don't usually leave feedback, but yesterday I received my order from Brushwood Nursery and I was so impressed that I had to leave feedback (since I found Brushwood Nursery through Dave's Garden).
I ordered three clematis vines. They were very reasonably priced, and shipped right after I placed my online order. I went with standard shipping, but they still arrived quickly.
They were all very healthy plants, much larger (taller) than I expected, and very carefully packaged (each plant had a "shredded paper mulch" kept in place with rubber bands, that kept the soil in its container. Then each plant was wrapped in brown paper.
There was also a packing list and directions for planting. (Everything (with the exception of the rubber bands) was recyclable; and I plan to re-use the rubber bands.)
I should mention that I received an e-mail confirming my order, and also another e-mail once my order was shipped.
I'm on a very tight, limited budget, but considering my experience with Brushwood Nursery, I'll definitely be ordering more from them again; I'm confident that I'll be receiving good value for my gardening/landscaping budget.
Ordered three vines - Parthenocissus henryana, Passiflora incarnata Alba, and Clematis Bourbon. Have not been in a position to mail order in some time but I am so glad I did.
The plants were immaculate and very full sized in the containers. I thought the prices were very reasonable for the quality. The whole process was very easy to navigate. Would gladly use them again when I need vines.
Received healthy plants that were well packed.
Impressed with the quality and highly recommend.
divvajacko Hinckley, OH (Zone 6a) (40 reviews) May 6, 2014
Posted on May 2, 2012, updated May 6, 2014
Truly excellent. the plants are extremely healthy and ready to plant. I'm already planning my second order. I ordered 1 rose and 4 clematis and I have absolutely no complaints. I will monitor their progress but if you don't see any updates to my review, assume everything is wonderful.On May 6th, 2014, divvajacko added the following:
still great. I have ordered 2 clematis and they were in great health. I keep ordering here.
floradora Astoria, NY (Zone 7b) (7 reviews) May 2, 2014
The 5 clematis I ordered arrived at the beginning of April. They were huge and packed so carefully that it looked like they came from just across the street. When I unpacked the last one (HF Young) I was stunned how beautiful it was because it was full of blooms! They are all in the ground happily growing and now I am enjoying Daniel Deronda's blooms. If I can squeeze another plant into my tiny urban yard I will definitely order from them again.
Patty57 Wake Forest, NC (Zone 7b) (27 reviews) March 29, 2014
Received multiple plants from Dan at Brushwood: clematis, jasmine and a rose. All arrived very well; great packing as well as communication in re of the shipping times and tracking. The plants were very healthy and strong root growth were exhibited. Would definitely order from Brushwood again.
rosada Cedar Falls, IA (Zone 4b) (7 reviews) October 26, 2013
Love this Clematis jouiniana praecox..... arrived fast, well packaged.
VA_GARDEN Hood, VA (Zone 7a) (26 reviews) September 21, 2013
I was pleasantly surprised when I received an E-mail letting me know a previously out of stock item was available, a really nice feature on the Web site. The order shipped quickly, shipping cost was reasonable, the packaging was great, and the plants are healthy.
iykim Hillsborough, CA (Zone 10a) (23 reviews) September 5, 2013
I have ordered from Brushwood (gardenvines.com) three times in the past, and I have always received very high-quality clematis and climbing roses. The plants are doing very well in my flower bed as well as containers. The plants are sizeable and arrive healthy. I was so pleased with the quality of the past orders, I just submitted an order for more clematis and climbing roses. I am looking forward to receiving these.
angelica101 Stephens City, VA (2 reviews) June 13, 2013
I have purchased several clematis vines from this company and I would never go any where else! This is a high quality operation with very reasonable prices and excellent service. This morning UPS delivered three of the most healthy and strong looking vines that anyone could ever wish to receive.. I purchased a montana Rubens for my pergola, a Jackmanii for my front porch and an Anita for my back fence. Last fall I purchased a yellow Clematis Tangutica which wintered perfectly and is beginning to take off and is finding its way up my back steps archway. I could not be more pleased. I highly recommend Brushwood Nursery
Outstanding communication, selection and web site design. Shipping was $10.75 US Priority mail for two plants. The packing and quality of the two clematis was top-rate, and the speed of delivery was, too!
My plants are very nice and well worth their cost.
I will always go to Brushwood for my clematis now.
dem2rd Naugatuck, CT (Zone 5a) (4 reviews) May 26, 2013
I went a little crazy this winter with mail-ordering! I was tired of the tried and true clematis selections of the nurseries in the state of Conn. So....online I went, and I have to say I was exceptionally pleased with my experience at Brushwood. Easy to use site, reasonable prices and shipping charges(although is there ever a good shipping charge?). The orders, there were two, made months apart, arrived the same day in awesome shape, really large root systems, green lush healthy foliage, much larger than the small pots that some other mail-order companies ship. There was great communication from the company, including tracking info. I would give this company the highest rating.