I’ve been ordering from Katherine and her crew for a long time now. Their products are consistent, spot on weight and all around excellent.
Over and above, if needed, their communication is flawless. Definitely a rarity in today’s marketplace!
I’ve always felt and been treated as a valued customer.
I do not leave reviews often, in fact this will be my second ever. These amazing people DEFINITELY deserve this one.
About 2 weeks ago, I was in a bit of a bind due to my tendency to wait until the last minute. It was a Saturday night and I placed my order, leaving a message that I needed it by Tuesday and I'll pay extra to expedite.
Katherine is incredible, replying shortly after I submitted my order. Long story short, I was able to pay $15 to expedite, fully aware that it was not a guarantee. I would never blame any company if it didn't arrive by the time I needed. However, I honestly believe that not many companies would go to the great extent that this one did to get my package to me when I needed it. It arrived in less than 24 hours. I was floored. I believe my words were "now that's how it's done".
I immediately jumped on their site to give my sincerest thanks to Katherine and staff.
I have never been so impressed with a company's customer service! On top of that, they are definitely honest about the quality of their products.... Excellent every time. Highly recommend.
dylan1972A Dunedin, FL (1 review) January 30, 2018
What a wonderful experience I had with poppyseeddreams. They answered every single email that I wrote—answering every question I asked almost immediately. Their replies were professional and thorough. The service itself and the shipping were extraordinary. I ordered on a Saturday and the package arrived Monday morning. As far as the product goes: exactly as described. These were unwashed and untreated. They look good (sometimes seeds like this are all broken and reddish and black). These were blue poppy seeds. If you want to be a stickler and take a magnifying glass and look at all the millions of seeds in a 5 lb bag (what I ordered) yes, you will find a few red ones and a few black ones—but there are millions and millions of seeds in 5 lbs—and the vast majority are blue. They also smelled just like fresh, unwashed seeds should smell like. And finally, they taste just like high quality seeds should taste like. The customer service is 5 stars and the product is 5 stars. Therefore, 10 stars out of 10.
I was a loyal customer of another store for a few years. But that had to end unfortunately as it has since gone down hill despite always being Dynamite in the past. I needed a new business to try and had heard mostly good things about poppyseeddreams.com, but was unable to find anything conclusive. Didn't even know all these reviews were here because they didn't show up on Google with your typical Google phrases. Anyhow, It was still a risk for me personally to order from them as I had not done so from any other place in quite a while. I even left a message on my first order telling them where I was coming from exactly. I am quite happy to say they did not disappoint. The market for things like this is quite dead currently so I was willing to pay prices I usually wouldn't. After finding useful seeds I sent them an email thanking them and telling them I could be a loyal customer. especially living the DFW area of TX. Surprisingly, I received an e-mail back from them under the name Katherine who I am led to believe is quite involved in the business. She said she could discount my next order a little bit and I hadn't even mentioned the pricing. So that was really cool and helped solidify my trust in them a lot more. I wouldn't go around expecting discounts but it seems, if you're not a jackass at least, that they occasionally might not mind re-paying your common decency as a human being. So right now I'm at a 5/5 for PSD. Thanks guys!
Overall I will say that my experience with PSD was excellent. They happen to be only the second vendor I found with quality that is acceptable to me. As far as shipping goes I think it took two days to get from South Texas to the East Coast. So that's good that usually means that they pay for their shipping and that they get up off their asses and get to the post office when they see an order comes in online. So as far as shipping goes no complaints there. I will post another comment in the future as to how the seed germination works out I did put some in the ground but if you've done any kind of growing before you know that it takes two weeks sometimes before you even see a sprout come up . So stay posted for the next post no pun intended. As far as the quality goes if you want a comparison to or a similar product if you bought other brands online , that you you can compare it to thenoddingturtle they have a very similar product I can't really say which one is stronger it almost seems like it could be sourced from the same but I know it's most likely not sourced from the same place. I use another vendor normally and I just took a shot in the dark to try and find out if this is worth anything and I would say it is. I would complain about price but you know they are competitively-priced so there's no real complaint there you can't really say anything if everyone else is charging about the same price. Prices with all vendors I've been using have gone up so in my opinion everyone is charging just a little bit more than my cheapass would like to be paying for them. If anyone is concerned as to whether the seeds are treated or washed I can confirm for you that they are not treated and that they appear not to be washed and if they are washed there no more washed than anyone else's that I have been able to find. So in conclusion I would say thank you PSD for a great find and delivering good quality product in a timely fashion.
Now with that being said as an American We are Never Satisfied and there is always room for improvement, so as a request if PSD could comment back to let me know if the following request is possible. I was wondering if there is any way to get seeds in the form that I can think of clumps of seeds stuck together in the bag and maybe even the seeds being a little bit sticky themselves. I'm not even certain if this is possible or not but I figured I would ask. I was thinking that if you are able to get the seeds in this form then most likely it just means that they are super duper fresh can you confirm this or comment back and let me know if it is possible to get seeds like this or not.
As of now I have ordered from Poppyseed Dreams like 10 times over the past 2 mos. or so. And they are absolutely great. The company I normally buy from ran out poppy seeds and put me in a bad spot. And people who buy poppy seeds on a regular basis know it is really, really, really hard to find quality seed, let alone at a fair price. So anyways, I looked at poppyseed dream's website and to me, it looked reputable. But when I looked at the prices I have to admit I was worried & excited. The seeds were half the price I normally paid, and I was scared they would be half the quality. But after ordering multiple times I can honestly say these seeds are just as good as any other good poppy seed. I can't stress it enough, these seeds are really, really, really good, and I know what good seeds should be like, and these past the test. If are thinking about ordering from this company and are one the fence about it, trust me, you can go ahead and jump on over, it will be totally worth it. Also shipping is just like they state on the website, 1-3 days. I live in Texas, so I normally get it the next day. And customer service is awesome. Every email I have sent has been answered quickly and professionally. Just wanted to let people know this is an honest and fair company and I have had nothing but good experiences with them. Thanks Poppy Seed Dreams!!!
It is indeed rare in this day and age to find a company, on the internet, that still holds the value of customer relations and satisfaction a priority. Poppyseed dreams does just that and it is quite refreshing. Therefore, I would like the world to know that I am an extremely satisfied customer. It was a pleasure to do business with them and I fully intend on becoming a permanent customer in the future. The product was fresh and excellent quality and the free shipping was expedient, accurate, and completely hassle free. Thanks Poppyseed Dreams I look forward to ordering from you again ever so much.
olivierdsg Paris, France (1 review) December 11, 2016
I ordered two kilogram (5lb) of seeds for 60$ with international shipping , I am really happy about it because the prices are fine and it is not easy to find a shop accepting to ship to Europe. Got my package within 2weeks, simply perfect.
Nice support, very fast and polite. Would recommend any-day.
Well to start the customer service here from an online store is amazing. Personalized emails thanks you's and information on when oders are going out or any possible delays. Which btw has not happened. The shipping is always fast, receiving it 2 days after ordering. The freshness is there these things taste amazing i basically eat them by the teaspoon full. So crunchy and fresh. The selections are so amazing i even think i may start growing poppys for a hobby. I will time and time again order from here the prices are right and the product is excellent.
DonFelipe San Francisco, CA (1 review) February 22, 2016
Of all the vendors I've used, poppyseeddreams.com has consistently provided the most fresh and flavorful seeds time after time. I've been a customer for three years now.
I can only imagine how difficult sourcing a naturally grown product from the other side of the world would be, let alone maintaining a high standard of quality overall, but poppyseeddreams has it figured out better than anyone in the business.
They take time packing shipments securely which I appreciate, and prompt shipping and inquiry reply can always be expected. So many crummy vendors out there, so it's especially nice to have one you can count on.
I've been going to Poppyseeddreams for some time now and it has always been a good experience. Any time I've had questions or concerns their staff replies promptly and are always very helpful. The poppy seed quality is always the best natural organic and unprocessed seed that you could hope to find. Upon receiving my last order I at first thought they smelled like processed seed, but I gave them a chance and used them in one of my favorite recipes. Turned out great, all the natural goodness was there as it should be. Its just a matter of some harvests will very a little from crop to crop. You can always rely on Poppyseeddreams to deliver a product you can count on to be the best
This is by far the best online order I have ever experienced.
my order was shipped in two days. The quality of the poppy seeds was better than I new possible.
I will refer PoppySeeddreams.com to all my friends.
Getting ready to place another order today.
Thank You and all your staff for a smooth enjoyable experience.
Sincerely , Tomtmot
After purchasing several items from Poppyseeddreams.com I have been extremely satisfied with my bulk seed orders. Most seeds from other companies or grocery stores are over processed and washed which drastically lowers the quality of the product. Also some seeds from other companies could possibly be treated with chemicals which in turn leaves the seeds with a unnatural and strange taste and smell.
I am grateful to find this site. The customer service responds in a timely fashion, and are very helpful and friendly. If you are looking for high end poppy seeds then look no further. My packages are put together with great care and preparation so there's no problem having my shipment delivered coast to coast
I have yet to find a company with exceptional poppy seeds at a great price until I found this business. Truly a professional and integrity driven business. Looking forward to being a long time satisfied customer
Great experience. All of my questions were answered within minutes, prompt shipping, and great prices!
conordoyle Decatur, IL (1 review) October 10, 2014
I have ordered through many vendors but poppy seed dreams stands out. they have reasonable prices, their products are of great quality, orders arrive fast and their customer service is outstanding. They always make sure the customer is satisfied and they are great at communicating if you have any questions or concerns. I highly recommend using this vendor. poppy seed dreams is simply the best !
davidk296 Brooksville, FL (1 review) September 23, 2014
Many users here have already said it all but I feel a company with such extraordinary customer service deserves another positive review. I have been ordering from PSD for several months and their product is hands down the best I have ever baked with. They take the time to answer emails and treat customers as people with individualized messages rather than some copy pasted response. I would rate them 11/10 in every way. Thank you PSD for everything you do.
I have been a customer with PoppySeed Dreams for quite a while now and they have always been absolutely wonderful. They offer the best seeds I have ever purchased and their customer service is phenomenal. Any time I have a question or concern, Katherine gets back to me within the hour. I have never done business with more customer focused people and that really means everything to me. Every time I place an order I can be confident that I am getting the best products for the best prices. I look forward to a continued relationship with this great company.
I have been meaning to do a write up for these great guys for quite some time, so I finally have some spare time to do so. I cannot say enough positive things about PSD, their customer service & QUALITY PRODUCTS, are second to none. The owner is also an organic farmer, so when I buy organic products from them, I know I'm getting a truly superb organic item. We organic farmers work very hard & we take great pride in bringing people only the best of foods, fruits, vegetables, & inert ingredients ( spices & herbs for example ), so again we very much enjoy supporting our organic farmers throughout the country & as do these guys as well if it's something they don't grow, it as well comes from other organic farmers, throughout the world. Katherine whom runs up customer service is an amazing & very talented person, ( Be careful Brent we could use her here at our CSA & farmers markets, LOL! ) she will never leave a question unanswered or not return your emails for days, she is always right on top of it & always very kind & full of amazing energy. I just ordered some oil from them & man is it amazing, only place that truly has cold pressed oil like this. I know many people that order from them on a regular basis, & they also have only had the best experience w/ their seeds & their dried ornamental flowers, as so have we. I just really want to say thanks to you both, your truly the last of the True lovers of this most amazing gift that has been given to us all, I envy your knowledge Brent on so many levels & I know you guys will only continue to bring only the best items on your entire site, or you will take it off being available until it's back in & supports your quality assurance. I wish you guys & all your all the best, again thanks for being so very KIND.
GenEric64 Brooklyn, MI (1 review) February 18, 2014
Posted on October 31, 2012, updated February 18, 2014
I emailed with questions on Sunday and got a reply from Katherine within minutes. I placed my order on Sunday, it shipped on Monday, and was at my door on Wednesday!
My order was accurate and well-packed. I will most certainly order again.
On February 18th, 2014, GenEric64 added the following:
Additional info February 2014:
Since my original review I've placed a few more orders with PoppySeed Dreams (PSD). The results? More of the same! Great prices, great selection, and GREAT customer service!
One of my recent orders had gotten beat up, battered, and bruised in various places around the country as the post office treated my package like a football. This was no fault of PSD in ANY way mind you.
I contacted Katherine at PSD on a Friday night. She replied within an hour and promised me that she was going to drive to the post office on Saturday morning to personally begin the hunt for my seemingly lost package. What company's owner will do that for you? Not many but the good people at PSD will! Amazing!
The happy ending is that the post office found and deivered my order and in spite of their abuse (there were bootprints on the box!) my order was so well-packed by PSD that everything was intact and undamaged.
My other orders were also perfect- I can't say enough good things about these folks- they're great! I wish I could afford to shop with them more often as it is such a pleasure to do so. I tell anyone who will listen that it's not too good to be true- they really do stock all of the great varieties of seeds as per their website, they really do answer emails quickly (don't they sleep? Haha!), and they really do ship your odrer free.
I don't even look at prices when i shop at PSD. Is it because I'm independently wealthy and money is no object? Of course not! It is because I don't worry about their prices because I know that they can't be beat and that no matter what I'm ordering I know that I'm getting a top-quality product at the best possible price from one of the best vendors on the web.
Other retailers would be wise to take a lesson from PSD and learn how the pros do it.
Thanks so much Katherine and Brent- you guys are the best! Don't EVER change what you're doing because you guys are doing GREAT!
Peace to you, PSD, and to all of the good gardeners here too!
Concord, MI Company representative comment on February 24, 2014: On Nov 8, 2012 10:12 PM, PoppySeed Dreams (poppyseeddreams.com) responded with:
Thank You so Much for your positive feedback & loyal support
Katherine & Brent
On Feb 25, 2014 12:43 AM, PoppySeed Dreams (poppyseeddreams.com) added:
We're so happy to hear that everything worked out for you, Sir
And Thank You so Much for Your Vote of Confidence...
In our experience, USPS has honestly shown the utmost respect & courtesy to both their customers & their packages..
Unfortunately, "Accidents" (As we all understand) do happen from time to time...
Thank You Kindly for your continued business & support...
And for having such a positive attitude
To begin with I'll just say that you won't find better products or a more professional company to cunduct business with. My experience with PSD started out a bit rough, me being the one at fault. I won't go into great detail, but lets just say I sent a rude email, spurred by my own stupidity, and received a very polite and professional one in return. I was pretty much in the same boat as the person that reviewed just before me. Every supplier I had used for the last
couple of years basically just started selling over processed garbage. I might
as well had been using fermented black
pepper in all of my recipes because that
just about describes the aroma and
flavor of the seeds I was getting from
other suppliers. Almost all of them. I
know the previous post said 90% but its
more like 99%. To make matters worse,
of the 4 or so companies that do sell
completely natural unprocessed poppy
seeds in bulk, all of them charge
an arm and a leg. Except one. Which made me a bit skeptical at first since I had already been burned by all of my previous suppliers that had fair prices. After a bit of thought and some reading
of reviews I said "What have I got to
lose?" Can't be any worse than what I've
been getting. Boy am I glad I made that
leap of faith. As soon as I pulled the bag
out of the box and smelled it I knew my
search was over. That wonderful organic
earthy aroma came wafting out. Theres
nothing quite like it. I was extremely
pleased. Some of the best poppy seeds I
have come across in a long time. On top of that my 10lbs order was actually closer to 11lbs!!! And as
good as the poppy seeds are, the
customer service is even better.
Katherine is a wonderful person. She
had every right and reason to tell me to
take a hike and keep searching but
responded to my "hatemail" in a most
polite and courteous fashion. A true
professional. Very hard to find these
days. So to wrap up this novel, out of a
possible 5 stars, I rate PSD 5 stars all the way. I thought it
was impossible to find an internet
vendor who still cares about the
quality of their product, customers satisfaction, and repeat business. Which reminds me. I have to order some more
We require a large amount of poppy seeds for our business, and we've searched high and low to find a good vendor. Poppy seeds are used in baking for their uniquely distinct flavour, and the product offered by 90% of vendors online is unsuitable for culinary use due to how over-processed it is. After our last vendor recently switched to selling the inferior product, we decided to try and find the good stuff elsewhere. We ordered 20 lbs of Tasmanian poppy seed from PoppySeed Dreams, and it arrived two days after shipping. Well upon opening the parcel, we knew this was the good product, maybe the best we'd seen in awhile. They had a strong, earthy tone indicative of a high-quality product. Low-quality product has a tell-tale, unappealing peppery scent that sometimes even has an almost body odour-like aroma that could put even the strongest stomachs out of their appetites. PSD, however sells a perfect 5-star product that is consistently good. We've ordered multiple times and have received the same, quality product each time. We've also had nothing but good customer service experiences with Katherine on their site. Replies to questions or comments are always super-helpful and prompt! We encourage anyone looking for bulk poppy seed for culinary purposes to DEFINITELY give PSD a try! Keep up the good work, PoppySeed Dreams!
rebecca2747 hamilton, Canada (1 review) September 13, 2013
the prices for poppy seeds here in Canada are insane, I decided to buy poppy seeds from PSD while reading these reviews. I placed an order with little difficulty, the questions I had were quickly answered and I received my order of bulk seeds 6 business days later. They even covered 10 dollars on my shipping costs, wow. This place is the real deal
z0305866 Mission Bend, TX (1 review) September 3, 2013
I've been a customer of PSD for about 6-8 months and bought from them many times. I can honestly say I have never had a bad experience with this company. Seeds are always consistent and always ships free with USPS priority mail. They ship from Austin Tx so it usually only takes 2 days to get to me here in Houston.
Customer service is great. They always reply to my emails, a lot of the time in a matter of minutes. If there is a problem with an order they will be glad to make it right. The other week there was a delay in shipment, nothing to get upset about, it happens, so they sent me an additional 2lbs of seeds.
I've had nothing but good experiences with this company and I would highly reccomend them to anyone.
I have been a customer of Poppyseedreams.com for well over a year and a half, and have placed quite a few orders. Each of which came exactly as advertised, fresh, and packaged carefully. Their seed selection is extensive and the viability of their seeds is high, produce seedlings rapidly and the resulting plants grow just as quickly and have matured well within the time period the web site told me to expect them to do so. And their prices are much better than I've found anywhere else.
The dried poppy pods I've ordered have all come in the weights promised by the site, and the closest in uniform size and shape as any others I bought before finding Poppyseeddreams.com. I've never received a broken pod, pods the size of grapes, pods that crumble into dust, nor have many pods lost their seeds into the packaging material. I've never found mold, or pods darkened from impromper drying techniques. The pods were received ready for the purposes for which I ordered them. And the postage is always free. I've also had people ask where I ordered such beautiful pods.
Customer service may very well be where Poppyseeddreams.com sets its well above other sites with similar products. Katherine has answered e-mails rapidly, professionally, and always explains that if there's any other information or assistance I need from her, I am free to contact them at any time. Katherine and Brent have directed me through the process of sprouting my seeds, the best places and times to plant them, have welcomed photos of my progress to offer their professional advice on how to proceed, and have even been just as disappointed as I am when something goes wrong and some plants fail. They are interested in seeing the seeds they sell mature into flower producing plants and are always there to guide me along.
No website can promise 100% perfection, 100% of the time, but in my experience, poppyseeddreams.com has come as close as any other site selling the same products. They've made me feel comfortable asking any questions I have, even when when those questions come to me long after what is considered "normal working hours". Their site says they are available 24/7 and I can attest to that.
I've purchased seeds and pods from other places in the past, and have been disappointed in the quality, price, and time delays in delivery. Trying to contact those companies was slow if I ever was lucky enough to make contact. I've never had any problems with Poppyseeddreams.com and I will always stay with them.
I would encourage anyone interested in growing beautiful poppies, buying the best looking pods for their needs, or seeds simply for great baked goods to do what I did, and shop at poppyseeddreams.com
Posted on August 23, 2013, updated August 23, 2013
Posted on August 22, 2013, updated August 23, 2013
This was easily my worst experience out of many online transactions. Whatever could go wrong did. Some is not the fault of this company, such as a few extra days delay, and the condition of the box I received. However, they did cintribute to the delay, and offered a percentage off my next order. Fair enough. The thing that gets me is the quality of the seeds. Theyhad obviously been washed and treated. They smelled like pepper, not that jice organic smell of good seeds. Seeds in this condition are useless for bakingquality goods or planting. The site states clearly that they sell viable seeds. This was absolutely not my experience. They also have not responded to my last two emails requesting return info.On August 22nd, 2013, jaymon23 added the following:
Now that's a lot of hostility. Im going to check my spam folder before I continue..... and as I suspected since I got the other ones, there is fnocorrespondence. You have my money, and I have seeds that smell and taste like black pepper. Your hostile response, full of untrue statements about the seeds I received, and you replying to my last two emails. The firat email requesting the address to ship back to, the second giving you the eintire day to respond to the first before I wrote my first ever review on anything. What you should have done if you dont have an office is respond, ajd offer something. As I was going .to say but am limited because Im typinog from my phone is that your respnse speaks for itselfOn August 23rd, 2013, jaymon23 changed the rating from negative to neutral and added the following:
Brent and Katherine got back to me today. They were willing to do whatever possible, within reason to ensure my satisfaction. That gesture alone meant a lot. They really do care about customer satisfaction, and that says a lot about their company. As I said , some of what went wrong was outside their control. Was just the perfect storm. After today, I wouldnt hesitate to do business with them again.Company representative comment on August 23, 2013: Wow, It is truly unfortunate that you would rather "harrass and hate" on good folks than allow us the opportunity to make things right for you..
First, USPS generally is in fact very respectful of their customers and do handle their packages with care..Unfortunately, every once in a while a package does get squished, etc..It happens.
In all honesty, many folks are indeed happy with our current batch of seeds..However, there are also quite a few folks who do prefer our previous batch of seeds. And please keep in mind, "Different" is not necessarily better or worse.
Now, the current batch of seeds were in fact sourced from a different region of the world..which is the reason why there is a different aroma such as the case in cuisines & different cultures around the world. However, they are indeed organically-grown & unwashed P. somniferum seeds.
In addition, we really do not appreciate your false accusations regarding us not responding to your recent emails & stating that our seeds are not viable.
Sir, now we have 'in fact' responded to each & every one of your recent email communications & we have in fact informed you via email that we simply do Not have a return address at the moment as we honestly are in-between offices. (You must've just missed them somehow or your're just flat out lying)
And our seeds are indeed viable as we 'Ourselves' recently started some of these exact seeds. "These darn seeds even germinate & grow up from the bottom of our sink/food waste disposal." Unfortunately, we cannot be held liable for growers mistakes or methods. However, we can say that germinating poppy seeds in the month of August in Orlando, Florida can be quite challenging..Remember it is a 'Winter' plant..
We do welcome, value & respect constructive feedback but we will Not tolerate any lies and/or false information, Sir'
The "Good News" is that we are very excited about receiving our 'New Batch' of unwashed P. somiferum seeds next week from our 'Previous Supplier'..And we would've been more than happy to throw you a "free bag" of our 'New Batch' of seeds...but unfortunately, now there is nothing that we can do for you.
We do believe in providing our Customers & Friends with 'high quality products at a low price'. And we are proud to say that our 'Customer Support' cannot be matched. We Choose to be "More Than Fair" with our Customers & Friends, .But You Sir, have worn out your welcome with us. We have absolutely nothing to offer you. We strongly suggest that you find a new vendor. We do reserve the right to refuse service to individuals & we will Not respond to any of your future communications.
Perhaps you should allow folks a chance to make things right for you before you start posting false accusations & lies.
On Aug 23, 2013 1:41 PM, PoppySeed Dreams (poppyseeddreams.com) added:
Our Sincerest Apologies
We now understand that this was a simple mis-communication & misunderstanding.
When it comes to Food Grade Market products such as poppy seeds many folks do have their own, personal preference.
Thank You Kindly for being so understanding, J
And just holler at us next week..We'd be more than happy to throw you a free sample or bag of seed from our new batch as soon as it arrives.
Katherine & Brent
RicknUsa Briarcliff, AR (1 review) August 23, 2013
Have ordered "numerous" times from PSD. I have had nothing but positive experiences from them. Never forgot an order. Never failed to respond to my email queries. Basically, has NEVER disappointed in over a year of doing business. Hard to imagine them getting even one irate customer, but I guess you can't please everyone. Personally, I highly recommend this company for your floral and drieds needs.
These guys are just the best. Customer service can't be beat and everything I've ever ordered has been fantastic. Can't wait till the spring seeds start popping up in the garden! Thanks for everything and I'll be back!
By far the best customer service I have ever received. Katherine was very quick and considerate when answering my questions. Shipping was amazingly fast and best of all it was free. The product was exactly as it was described online. I will for sure be doing business with this company.
my experience with poppy seed dreams.com was the absolute best I've ever experienced with any internet business. My questions were answered in completion and within minutes.
the product was exactly what their website said it would be and they shipped immediately just as they said they would.I rate this company 5 stars out of 5 for customer service, price and product! I can truly say that poppy seed dreams.com has a new permanent customer!
adw2001 Saint Charles, MO (1 review) October 14, 2012
this place is great!!I just wish they always had what I want because they have the best prices and free shipping.Eventhough I never recieved my free gift with purchase per their website they are more than happy to make up for it.
They answer emails faster than any company I have ever seen and always more than helpful and kind.Company representative comment on October 15, 2012: On Oct 15, 2012 8:12 PM, PoppySeed Dreams (poppyseeddreams.com) responded with:
Thank You for taking the time to let us know how satisfied you are with us. We Sincerely Appreciate your enthusiasm, loyalty and your continued business to PoppySeed Dreams.
Katherine & Brent
fatluke_nofx Stoney Creek, Canada (1 review) October 9, 2012
I'm from Canada (Toronto) and received my order of seeds and pods around 10 days or so which I thought was amazing seeing as how they were from Texas, which is very far away.
The packaging was very nice and tidy, I could see care was taken.
The ordering process on their website was very easy to use, and any questions I had in the meantime were answered quickly and professionally through e-mail. Responses were quick and within 24 hours or less.
The quality of the seeds and pods were very good.
All in all I had no problems with these guys of any kind. I am a very happy customer! I would rate 10 out of 10
-Luke from Canada. October 2012Company representative comment on October 15, 2012: On Oct 15, 2012 7:55 PM, PoppySeed Dreams (poppyseeddreams.com) responded with:
We are delighted to hear how happy you are with our products and delivery service.
Thank You Kindly for your time and support.
Katherine & Brent
dirtworker3 Sugar Land, TX (1 review) September 14, 2012
I placed an order for the first time on the 11th of September and got my items on the 14th. I also received an extra packet of seeds so they must have just made a mistake with the above poster. I highly recommend Poppyseed Dreams.Company representative comment on September 17, 2012: On Sep 17, 2012 3:16 PM, PoppySeed Dreams (poppyseeddreams.com) responded with:
I ordered some seeds and was told that it would be there in 7-8 days. Was also supposed to receve a free gift which wa't sent. Anyways it took almost a month to get them.Company representative comment on September 17, 2012: On Sep 17, 2012 3:10 PM, PoppySeed Dreams (poppyseeddreams.com) responded with:
We understand your frustration wholeheartedly. We certainly do not stand behind a 3 week delivery of our Seeds. Domestic (U.S) Seed orders shipped via USPS First Class Mail require only 3-7 days for Delivery. And International Seed orders shipped via USPS First Class Mail requires 7-14 days for Delivery. (Depending on the Country)
We are truly sorry that you had such an unfortunate experience with us, Matt. And we Sincerely Apologize for any inconvenience that it may have caused you and your family. The delay in delivery was simply a mistake on our part as we unfortunately overlooked your particular order that day/week on our Delivery List.
Rest assured, that in no way did we intentionally delay the delivery of your Seeds or deliberately forget to include your free gift pack of seeds. It was all just a blunder on our part. For what it's worth, we would be more than happy to re-send you your free gift pack of seeds (And of your choice) but sadly, we never received any communication (s) from you saying that you did not receive the gift pack of seeds.
Nevertheless, Today we will gladly re-send you your free gift pack of seeds.
We do Sincerely Appreciate your Business, Matt and we hope that you will allow us another opportunity to serve you and your family.