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The scoop on 'Burnt Ridge Nursery'

  Company Profile  
Burnt Ridge Nursery

Mailing Address:
432 Burnt Ridge Rd
Onalaska, Washington 98570 (United States)

Phone: (360) 985-2873
Fax: (360) 985-0882

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Recent reviews:
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Positive 0 1 1
Neutral 0 0 0
Negative 0 0 3
This company offers a variety of plants.

This company specializes in:

  Feedback History and Summary  
121 positives
11 neutrals
30 negatives


Displaying the 50 most recent comments:

Positive tomspeak
Vashon, WA
(12 reviews)
March 13, 2021
I've been ordering for years at Burnt Ridge Nursery, and I've always been satisfied. This year I order several bundles of raspberries which I found to be robust and with extensive root systems. The nursery offers great variety and lower prices than most.
Negative madhen
El Dorado, CA
(3 reviews)
August 14, 2020
I ordered two black walnut trees from this company. The trees cost $10 and the shipping was $23.50. When the trees arrived with no roots and completely dead (cambium was dark brown), I contacted the company and asked for a refund. They ignored my first email and only responded when I emailed a second time and told them I was going to contact PayPal for a refund. At that time, they refunded $10 but said their policy was to not refund shipping in the summer months. This policy did not appear anywhere on their website. When I pointed that out, I was referred to the home page, where, again, the policy is NOT listed. They also insinuated that I had somehow killed the trees, even though I told them the condition the trees were in upon arrival. I have requested a refund through PayPal and I have complained to the business about their unethical practice of making their profit on an unstated shipping policy, but I don't expect much. Lesson learned and I will not be using this nursery again ever. I will also make sure that the several gardening forums I am on know about this experience and shy clear. I hope it was worth the $23.50 to them.
Negative flowjock
Snow Camp, NC
(2 reviews)
May 29, 2020
I ordered 4 American Persimmon trees - first (and last) time ordering from this company. When they arrived (dormant) I couldn't tell if they were viable or not but my experience made me doubtful - poor looking/minimal roots and a general poor look (I am an experienced grower). I gave the trees several months to show life and not a single one ever did. Poor quality plants
Negative peatfeat
Silverton, OR
(1 review)
April 21, 2020
Understand I have purchased trees from this company for years. Have always been impressed by their customer service, their quality, their shipping. Today I received 6 fruit trees. I can live with the peach tree having 3 branches broke off in shipping as pruning. But I was very disappointed in the VAN cherry tree. I realize it was the last one in stock but they really should have thrown it away or sold it as a scrub. Approx 3 foot stick with approx 1 foot withered root. $29 plus shipping for a second (or maybe even a third). We planted it immediately and gave it some vitamin B. Hoping some TLC will save it but so very disappointed in the fact they shipped this. They took full price for a very low quality item. I'm thinking new managment?
Neutral mylittletrees
Corning, OH
(20 reviews)
April 6, 2020
Posted on November 2, 2018, updated April 6, 2020
Posted on May 2, 2015, updated November 2, 2018
Last spring I ordered 2 different types of juglans regia seedlings. Both were supposedly very hardy strains. They arrived in perfect condition. Well they leafed out and grew very well for awhile probably doubling their size. The first one died sometime in summer; it just randomly wilted. The second tree remained, but has failed to leaf out. Apparently it wasn't hardy enough to withstand a southeastern Ohio winter. Not too pleased.
On November 2nd, 2018, mylittletrees changed the rating from negative to positive and added the following:

Recent rootstock orders have been good. We have good success with that. I have a linden tree, a dogwood and some nut trees doing okay. Not having luck with their pine nut trees. I will likely order again, and 2 other guys that I know have also ordered from Burnt Ridge.
On April 6th, 2020, mylittletrees changed the rating from positive to neutral and added the following:

I feel compelled to change my rating to neutral. Gave it some thought and considered how many successes and failures I've had from Burnt Ridge. Over the years, yellowhorn, aspen, vine maple, korean pine, english walnut, kousa dogwood all struggled to grow and ended up dead. Akane apple on M111 been in the ground years and barely 2 feet tall. They are skimpy on scion wood too; sending skinny little twigs for people to try to cut and graft. The only living plants that are finally growing decently are 1 heartnut, 1 english walnut, 1 linden and some apple rootstocks that we grafted ourselves. The heartnut and walnut have been very slow to establish and some of the rootstocks seem weak/slow. Not the strongest and sturdiest of plants that's for sure. They don't thrive.
Negative M14Jackson
Thayne, WY
(2 reviews)
August 20, 2019
I am leading an effort to establish a hardwood plantation in Wyoming and made Burnt Ridge Nursery a part of this effort with a $1400 order of Shagbark Hickory and Skookum and Sleeping Giant Chestnut seedlings.

I gave this order every chance. I wish I had done a detailed inspection of the seedlings upon pickup this past spring. I was expecting to pick up dormant seedlings from cold storage but instead all were well past bud break and quite leafy. All our other dormant stock from other suppliers was picked up well prior to bud break.

The shagbark hickory seedlings were quite a disappointment. All but 2 had the taproot cut between 4” and 6” below soil surface. The other 2 were J Roots. Of the 72 seedlings delivered, we have 11 surviving at this time. It looked like the roots had been cut for some time before pickup as they appeared to be aged cuts. The original order was for 150 of the seedlings. We were advised during the winter of crop failure and the inability to fulfill the original order. It is apparent why now. You just can’t sever the taproot that shallow and expect survival.

The various chestnut deliveries also were problematic. While the survival rate is much better than the hickory, around 50% of the seedlings had damaged terminal buds due to apparent deer browsing. As with the hickories, the chestnuts were for investment grade timber production and these damaged specimens were not suitable for this purpose.

All these trees were planted three days after pickup. We gave these specimens more care than our other species trying to increase the possibility of survival with far less success results.

When these issues were brought to the attention of Burnt Ridge all I was received was denials and then they went dark. This is not acceptable customer service. These seedlings were also not a quality product. Seek your product elsewhere. If you are in the Northwest area, get your stock from the University of Idaho Pitkin Nursery. We’ve received several thousand trees from them without issue. They are on top of everything! We just wish U of I worked with Shagbark Hickory and the Chestnut hybrids.

JJ Jackson, CEO
Star Valley Hardwood Plantation
Positive HuckleberryJoe
Seattle, WA
(2 reviews)
July 27, 2019
I bought several hazelnut trees from Burnt Ridge. Michael was helpful in recommending varieties and planting strategies for my situation. Burnt Ridge shipped on schedule, and the bare root trees seemed to be in good shape. I planted them a day after receiving them in bare ground and then they were covered with snow for a month starting the next day. Now six months later, the trees are doing well.

Burnt Ridge seems to take a while to respond to email messages, but I assume that reflects how busy and popular they are. The web site includes good and detailed information. I've already planned another order for the fall.
Positive dhob98
Tacoma, WA
(1 review)
May 19, 2019
A beautiful farm! I was lucky enough to get a private tour of the 23 acre farm on a warm Washington day, and was able to see the great conditions of all of the plants & trees. In addition to meeting the lovely farm workers and receiving a warm welcome from the owners, I was able to try their fresh hazelnuts, chestnuts, apples, and even their new wine! Of the wine I highly suggest the kiwi-Asian pear and the blackberry grape. Finally, I bought one of the charming, small monkey puzzle tree starts, and several months later it has grown and kept it's healthy glow. I am very satisfied with my experiences with the Burnt Ridge Nursery and highly recommend their plants, harvests, and wine!
Negative nvagarden
Great Falls, VA
(1 review)
October 17, 2018
Every plant I got were diseased. Got in March, already dying in May. Seller said they did not know why but plants would do better in fall, and would replace if they don't. Half are completely dead by September. Seller now said "our guarantee only covers plants that fail to leaf out in the spring they are received." Seller also advised me to fertilize the dead trees and told me they would "look better" next spring. I takes good care of my plants. I grow plants from other nurseries without issues : peach, persimmon, jujube, berries, etc. The trees I got from them were supposed to be very hardy: north star sour cherry and Chinese Hawtorn. The spring/summer 18 were uncommonly ideal for growing in our area. (mild with enough rain).
Positive FortBidwell
Fort Bidwell, CA
(3 reviews)
June 30, 2018
Over the course of several years, I've ordered all my trees and shrubs from Burnt Ridge, with great success -- Siberian peas, dogwood, currant shrubs, gooseberry plants, elderberries, and an apricot tree. I am in far north California, so shipping is quick, which I'm sure helps. Everything has thrived.
Positive shantinik
Olympia, WA
(1 review)
March 31, 2018
Everything I've ever ordered from them has been great. Honeyberries, gooseberries, raspberries, weeping mulberry, two fig trees. Usually I order, and they bring them to the Olympia Farmers Market for me.

Recently, I ordered and picked up a Queen Cox apple tree from them (as they told me that, for a beginner, Cox's Orange was not a good choice because of potential disease problems in the Pacific Northwest.) The tree is doing wonderfully!

NIce folks doing good work.
Positive Wyrsch1111
Aldrich, MO
(6 reviews)
March 27, 2018
I've made two purchases from Burnt Ridge. Both have been very good. The customer service this year was great. I must have made 6 or 7 changes to my order with no problem. All plants look very healthy and were labeled well. The 8 hazelnut cultivars are very nice looking plants - all 30-36" tall. Persimmons, Mulberries, Currants and Siberian Pea Shrub look great. The 'Gerardi Dwarf' mulberry that I lost last year was replaced - no questions asked. Thanks for doing what you do.
Negative Joy9595
Coburg, OR
(1 review)
January 28, 2018
I placed an order with Burnt Ridge this year. I ordered Paw Paw seedlings that were priced at $15 per gallon. A few days later I received an order confirmation that stated that I owed $10 on the order plus additional postage. They said that they had changed their mind on the price in the catalog after they printed it and decided to raise the price. I cancelled the order and requested that they refund my money.
Positive ZToolman
Tiffin, IA
(1 review)
July 17, 2017
I ordered three Plum Blossoms, which seem to be somewhat hard to find. I ordered them in late May, which is pushing the end of the smart season to plant. They started sprouting right away. They continue to grow and already looks better than some apple trees from a different, large, mail order company from a couple of years ago.
Positive dysco83
Fernley, NV
(4 reviews)
June 14, 2017
I recently ordered a few chestnut, persimmon, and butternut seedlings from these guys. They called me within hours of my order to tell me they were out of butternut seedlings and one of the chestnuts i ordered. I had them replace the butternuts with black walnuts and my order shipped that same day. Now I thought 22 bucks was outrageous for shipping. But with how cheap the trees were, I decided it kind of balanced out. It turned out the shipping was so expensive because it was next day air. I got my trees early the next day, about 30 hours after i placed my order. Everything was beautiful and healthy. Most of the trees were bare root except one chestnut that was potted and leafed out and looks amazing. It's been about a week since i put everything in the ground and everything except the persimmons are getting ready to leaf out. The persimmons look fine, they are just being lazy. I ordered these very same trees from a few different nurseries this year and these were the only trees where the entire order arrived healthy and in good condition. All the seedlings except the persimmons were at least 4 feet tall and had nice roots. I would order from these guys again, but a bigger order to get a little more bang for that pricey next day air.
Negative TA152H
Stony Point, NY
(10 reviews)
May 2, 2017
I recently put in an order for a own-rooted Mulberry tree, and a few other items. One item they decided to charge me $5 more than was listed, a green gage plum.

One was an apple tree that had already broken dormancy and by the time I got it, already had leaves on it dying.

The worst was a "self-rooted" Illinois Mulberry tree that in the past was shipped in a pot. It was not in a pot, and was not self-rooted, as it had a clear bud joint. Not only that, the rootstock was badly damaged, with the cambium layer roughly half off right below where it had been budded.

I contacted Burnt Ridge, and they basically denied it, and told me to plant it, and like it. They offered no assistance, and no remorse for sending such a bad plant. Just denial, and we hope you like it. I didn't.
Neutral DavidPutty
Arlington, VA
(4 reviews)
April 26, 2017
Posted on June 24, 2016, updated April 26, 2017
I ordered two Asian pear trees from this place recently and had a great experience. From ordering to arrival took about a week despite being on the other side of the country. The two trees were remarkably cheap ($20/25)for the size they came in (~5') and have started growing very well so far. Their ordering system is modern as well and keeps you informed of the process as each step along the way and provide you with a tracking number for your parcel.

I will do business with them again without hesitation.
On April 26th, 2017, DavidPutty changed the rating from positive to neutral and added the following:

4/2017 Update.

While the two plants started out well they have not been doing so well since. One died within three months to what appears to have been fire-blight and the other was affected too (lost all limbs). I am surprised that this occurred, since the varieties I order are supposedly the most resistant to fire-blight. I do not know if it is fair to put this on the nursery but one would think trees would have done better given their supposedly innate resistance.
Positive cbandpb
Ronda, NC
(10 reviews)
April 21, 2017
Posted on March 12, 2016, updated April 21, 2017
This is my second season ordering from BRN. This year’s order was larger, over 50 plants. The plants arrived in good shape and well packed. Roots were properly covered and moist. Shipping was on time and on the dates requested. All correspondences with BRN (phone and email) were answered promptly and in a friendly manner. I was informed of order changes (due to some weather issues), and substitutions were made seamlessly. The entire process was well managed. Thanks Burnt Ridge.

On April 21st, 2017, cbandpb added the following:

Just another positive rating for Burnt Ridge. I ordered 9 plants, and they were in great shape on arrival. Well packaged, and good sized too. They have always done good by me (over some 4 orders).
Negative windycold
Mountain Home, ID
(1 review)
April 14, 2017
I ordered raspberries, three grafted hazelnuts, two grafted cherries, and two grafted apples. The same year I ordered from Stark.

Two of the hazelnuts were own root, and one had two different tags on it identifying it as different kinds. The smaller trees died right away. The larger hazelnut caught some disease and died in the fall. Most of the raspberries died by this spring.

The Stark plants are doing fine.

When I call or write, no one knows what is going on and have a hard time figuring it out. Either these are the stupidest people on the planet, or they intentionally do not want to take responsibility.


At these prices, use a better nursery. Burnt Ridge will introduce disease to your soil. I spent all last summer picking individual sick leaves off my trees to prevent spread of possible fungal diseases. What a waste.
Negative geoffw
Allen, TX
(1 review)
September 30, 2016
Out of 4 trees I ordered from them, one had graft failure within a few days, one died after a few months, one is struggling, and one is thriving. They refuse to replace the tree with graft failure. Too many variables, they say -- drifting herbicides and caterpillars that could run amok, you know.

There are other better nurseries out there who care if their plants survive and will ship you replacements if they don't because they care about return customers. Burnt Ridge has apparently chosen to focus on first time customers only.
Positive PeterM_ABQ
Albuquerque, NM
(2 reviews)
September 24, 2016
I've ordered a few things from Burnt Ridge, with good survival of shipped plants (mostly trees)--in fact I can't remember any failures. Their prices are good though the plants tend to be correspondingly small--though I've read that smaller trees do better with shipping/transplanting because it is less of a shock to them.

In fact, Montrose Apricot, which was pretty small when shipped, maybe 2 feet tall above the graft, has done very well for me in its second year: it has caught up in size with trees that were initially much larger (also mail ordered).
Positive jjr149
Shiloh, PA
(5 reviews)
July 15, 2016
Burnt Ridge gets very high ratings from me. This was the first time I ordered from them, but it won't be the last time. They communicate well about your order, and answer technical questions, such as pollination inquiries, in a prompt fashion. I decided to add 2 blueberry bushes to my order a couple months after my original order, and they simply just emailed a new invoice with updated fuss.
The plants themselves were in great shape as shipped, and the prices are hard to beat. Very good and diverse selections. I planted a Contender Peach, Mericrest Nectarine, 2 Sleeping Giant Chestnut seedlings, along with the BB bushes, and all are growing well, flush with dark green foliage. The caliper of the Peach and Nectarine are visibly larger than when I planted, and the scaffolds are growing at nice angles and distances from one another. In 2 years I expect they will be providing me delicious fruit from well shaped trees. Thank you Burnt Ridge!
Negative jagrogan
Somerset, KY (Zone 6b)
(8 reviews)
March 25, 2016
I've ordered about $400 worth of trees and shrubs from them since March 2015. The 2 almonds and 2 hazelnuts are 1 year later, still scragglely and one of the hazenuts had to be replaced. They agreed to either send one free if I split the difference in shipping or send one free if I ordered something else. So since I needed a 2nd American Chestnut as I I ordered one of those and the one they set was snapped in two to within six inches of the roots. Now the American Chestnut I bought from them last year is still alive but didn't grow much and I reckon the broken one they sent will survive too.

I also bought 2 Kiwis, Goojiberry, Honeyberry, Viking Aronia, Saskatoon, Izu Persimmon, Chandler Walnut, and Apricot and all are alive but mediocre or poor in performance so far except the 2 apricots and 1 walnut have been astounding well growing and look great. The persimmon I moved just yesterday to a sunnier spot and was surprised at how little, if any the roots had grown, the top didn't grow much either but more sun should help. The rest are in sunny locations with good or amended soil but then I know from past experience it typically takes 2 - 3 years before a plant will start to thrive in it's location so that's not unexpected.

The biggest disappoint was being told by their staff that the Hazelnut that needed replacement was my fault despite the fact that of about $1000 worth of fruit & nut trees, vines, shrubs, and brambles I've planted since May 2014 only the Hazelnut I told Burnt Ridge Nursery about failed.

So they would have gotten a neutral if not for their customer service blaming me for the failed plant. Honestly for the prices and shipping they charge a neutral is as good as you can give them for most of what they are selling. As I've yet to order from an online nursery that sends anything near what you can buy at the home improvement or discount stores, be prepared to wait 2 - 3 years before what you order is comparable to what you buy locally so that's expected and that's average and that's neutral.

And that neutral is relative to their nursery competition, I still think gardening is a positive hobby worth the costs but that in general applies to everybody.

For those wishing to shop there if they have something nobody else has I will order it there but if other nurseries have those items I will give those nurseries a try, for example, I received a beautiful American Witchhazel from Cold Stream Nursery this week. However, I probably will order that one special type of walnut I want from Burnt Ridge and a few not so popular shrubs from there.
Negative BeeBlessed
Johnson City, TN
(1 review)
February 6, 2016
Placed my fall order 11/3/15 for multiple shrubs and berry bushes. Received a confirmation email that expected ship month, November, but will be on a first come, first served manner. Ok, I get it. Its business. 3 days later, I get an email that it will be shipped in the spring, Feb or March. Well, not happy, but ok. I will wait. Fall is a better time frame to plant, but spring should be ok for shrubs. I then receive an email Jan 5, 2016 that they are out of half of my order. Really? They didnt know this 2 months ago when I could have ordered from a competitor. Never again!
Positive svok13
Issaquah, WA (Zone 8a)
(1 review)
January 12, 2016
I made my first purchase from burnt ridge nursery in spring 2015 a Hana fuyu persimmon. I proceeded to place several more orders that spring. Of the several hundred dollars worth of plants ordered last spring 2 died, the persimmon and a red dragon hazelnut, I believe due to root disturbance. I placed another large order in late December 2015, it has yet to arrive and burnt ridge has honored their guarantee and added both of the plants that did not make it through the winter to the order free of charge and no additional shipping cost. Needless to say I am quite pleased with their costumer service and look forward to continuing to do business with them in the future!
Negative leo_leo_1
Staten Island, NY
(1 review)
November 2, 2015
Will never ever order anything from this nursery again, very disappointed! The persimmon tree they sent (bare roots) died and never leaf out since the spring (I did everything possible to save it). For $18 they replace it following spring, but same thing happened to the new tree. The bare roots tree they sent almost had no roots at all :( I wrote several emails +sent pictures of their dead tree, and my receipt with the order#, Michel Dolan wrote me back first (wanted more pictures), and I sent more pictures, but then my last email was just ignored it and never answered. I'm very disappointed. The other nurseries I also order from: for example or raintreenursery, has an excellent service and about 20 trees that I ordered from them not even one tree died! People try to stay away from Burnt Ridge Nursery!
Neutral jkleffner1
Walla Walla, WA
(1 review)
June 14, 2015
I ordered a bunch of stuff from this Nursery in the spring of 2014. I had to call and ask them to ship sooner rather than later, as we are zone 7 here, and I didn't want to get the plants in after it had warmed up too much. They sounded a little stunned at that. Two of the plants were pecans. I noticed when I received them that the roots were almost non-existent. Neither one ever leafed out, though all other plants I ordered did just fine. I contacted them, and they agreed to replace them the following spring for just shipping. So in spring 2015, I again received two pecan trees. One had well established roots and is leafed out and doing well. The second, again, had almost no roots. It did leaf out, barely, but has now dried up and died. I won't be ordering again. If you don't have the product established, don't offer it for sale. It just frustrates everyone involved. Unfortunately, I need a second pecan for pollination, so I will be looking elsewhere.
Positive Old_Farmer
Napier, WV (Zone 5b)
(7 reviews)
June 11, 2015
Hi, I ordered the Illinois Everbearing Mulberry and for being this late in the season it arrived today in perfect condition. It had broken dormancy in the 9 days it took from west coast to West Virginia and the buds were about a 1/4th inch long looking great. The roots were wrapped in wet news paper that was still wet. I soaked it 3 hours in water with water absorbing crystals and planted it. The buds had opened to about ½ inches by this time. Will post the text of this email as a favorable comment on Daves Garden Watchdog. I owned a small nursery for 20 years and this was the best packaged tree I have ever received. Thanks, John.
Positive breakfast
Hardwick, VT
(4 reviews)
May 13, 2015
I ordered from them for the first time this year and I was really impressed. I usually order from Fedco and St. Lawrence every year and since St. Lawrence has closed their doors I need to fill the void. I tried several places this year including oikos(worst of all of them) and one green world(still waiting!) and Burnt Ridge has been a great experience overall. Thanks and looking forward to placing another order in the furure! Plants were well packed, well marked and extremely nice looking.
Negative b9cyst
Marengo, IN
(2 reviews)
May 12, 2015
I purchased 7 chestnut trees from burnt ridge. I received a confirmation pretty quickly after. I waited for around 2 weeks and called and was advised they would ship the following Monday. I got my confirmation on Tuesday so they were a day later then what i was told. Not that big of a deal except I live in Indiana, and it is a 5 day shipment so they were stuck in transit over the weekend.
So i get the package on Monday. I have my holes dug and I'm ready when ups arives. I open the package and i review the trees, and I have 1 tree that was supposed to be a graft, but was a seedling with a dead top. Also have another seedling that is not too healthy looking. I emailed and advised of the issue, and was told to take a picture of the tree. I did and waited a week. I then received another email saying the picture was not clear enough. I am now borrowing a better camera and resending pictures this weekend. So far this has not been a good experience.
The custer service rep advised that once they have the picture then can replace in the spring, but will be charged again for shipping. I find this practice a little silly, since this was clearly a mistake made entirely on their part. Not only is it a dead tree but the wrong dead tree. I will change this rating to a neutral rating if indeed they send me the proper trees to replace the dead ones. Still feel like paying shipping again is a raw deal in this case. I could understand if the tree arrived properly and died at some point, but again wrong tree in the first place. So I have 2 out of the seven that are dead and 1 that has yet to leaf out but appears to be okay. Will update as this plays out.
Positive Chills
Saint Clair Shores, MI (Zone 6b)
(20 reviews)
April 18, 2015
Posted on April 18, 2015, updated April 18, 2015
Posted on December 6, 2005, updated April 18, 2015
I ordered from Burnt Ridge last spring. I was very pleased with the plants as I unpacked the box. Everything was larger than I feared and everything made it through shipping (cross-country) with no serious problems. I was even more pleased at the end of the summer as everything had settled in nicely and was growing well.

I am currently planning out my order for this year, and the only thing which will restrain my order for Burnt Ridge will be the growing lack of planting area I have remaining. I've recommeneded Burnt Ridge to many other gardeners and family members I am coaxing into growing edibles. If you are looking for the unusual or you wish to see what the neighbors aren't growing or you just like edibles gardening, check out their website, you won't regret it.

On June 14th, 2008, Chills added the following:

****************June 2008*******************

Another year of ordering from Burnt Ridge and another year of great plants at some of the best prices anywhere. Everything I ordered has leaved out well and is growing great (well everything except for one flowering currant that I didn't water enough though it will likely still pull through...The drip emitter on that particular plant was clogged and I didn't notice it til just recently...but this is of no fault for Burnt Ridge)

This year my list was again quite extensive, both ornamentals and edibles.

I order each January (right after my birthday) and I also tend to add to each order 2-3 times before it is shipped. Each time I make a change (via email) I recieve a confirmation email that the changes were made within a couple days and thanks from the owners for my continued purchases.

This marks my 5th or 6th year of ordering from Burnt Ridge Nursery and I fear that lack of room will eventually dissuade further orders. I still pass along my catalogs to other interested gardeners and recommend BRN whenever I can.

On April 18th, 2015, Chills added the following:

I have now ordered from Burnt Ridge yearly for nearly a decade. Once again I am quite pleased with both the service I recieve (which generally includes placing an early order and then adding to it once or twice before it is shipped).

My plants were all well packed, moist and clearly alive. On the rare occasions when I have had a problem, Burnt Ridge has been good about replacing the plant, frequently the next year.

I like their selection and while I wish they had variety specific images for each plant I think the website is good as well.

Thank you once again, Burnt Ridge

On April 18th, 2015, Chills added the following:

I have now ordered from Burnt Ridge yearly for nearly a decade. Once again I am quite pleased with both the service I recieve (which generally includes placing an early order and then adding to it once or twice before it is shipped).

My plants were all well packed, moist and clearly alive. On the rare occasions when I have had a problem, Burnt Ridge has been good about replacing the plant, frequently the next year.

I like their selection and while I wish they had variety specific images for each plant I think the website is good as well.

Thank you once again, Burnt Ridge

Neutral GreatBasinMom
Irrigon, OR
(1 review)
April 2, 2015
It is too early to tell yet. I ordered four three year old hazelnut bushes (Corylus americana) that were on sale for the price of two year olds. After my order was processed, they did send an e-mail they were out of stock and I would be receiving two year olds instead. The order shipped on time and arrived on time. I live just outside of Hermiston Oregon so Onalska Washington isn't too far for plants to travel. They arrived much smaller than I expected. They are about one foot tall sticks with roots. They feel dry and the bare roots have no trace that they have ever lived in soil or water before. The buds are small,dry and brown. I wasted no time in getting them in the ground and watered daily. They have been in the ground for a week now and I just don't know yet if they will survive or not. I will review again in 30 days and let you know what happens.
Negative grizz29
(1 review)
July 7, 2014
I ordered six blueberry plants last year. The plants were not well packed, there was a mini heat wave and they took much longer to arrive than other growers.
Two were stone cold dead the others very stressed. I volunteered to try to work with the four stressed ones and asked and received replacements on the two.
. I am not a casual buyer , I have close to two hundred bushes in two locations. I've bought from Grovers, DeMeo, Nourse, berries Unl., Indiana Berry, Hartmann and iDeGrandchamps all gave good service(if different quality) and I've never lost a plant.
. In spite of a lot of skill and extra care the four did not make it through the winter. As a courtesy I sent the plants back (about 8 bucks).
I got a note from Mrs Dolan denying warranty. Most surprising, she said I should have ordered from an East Coast grower if I didn't want the plants spending inordinate time in transit.
I spent precious time trying to save those sickly things ...that's what annoys me most.
Positive KJWThack
East Lansdowne, PA
(7 reviews)
May 31, 2014
I ordered 3 fig trees, one cherry tree and one tea camellia. All came on time and were well packed and in good condition when they arrived. They were of course a little pale because of being in a box for a few days, but after I unpacked them and put them in a spot that gets mostly shade, they greened right up. Today they are ready to be moved into the sun. They are all very healthy, completely out of dormancy, and one of the fig trees even has figs on it - something I didn't expect because I ordered pretty much the smallest tree sizes that they offer.

I am very impressed with the quality of the trees, the price - especially for the size, and the unusual varieties that they offer. I would definitely order from them again - if I had a bigger yard. :)
Neutral nomadcat
Marshall, NC
(1 review)
May 28, 2014
I have used this company for years, but always with the understanding that this company has very hit or miss quality. I used to be very excited by the selection of hickories, oaks and other trees, and over the years have ordered a number of them. very few have ever survived, and the quality of most of them when they arrived was fairly poor. several times when the trees arrived, they were obviously sick and on the way to dying anyway. when i have called, i have never been able to get a refund. The last tree i ordered from them was a jujube that was obviously grafted upside down. The advantages of this company for certain things keeps me ordering, but i have chosen to stick more and more to things like bushes, unusual things i can't get anywhere else, and things like that. so-poor quality generally for trees, very hit or miss, sometimes more miss than hit-but good quality generally for other things. I have mail ordered many plants over the years and expect a certain amount of stress and occasional die off, but this company does have a higher percentage than usual for their mail order plants.
Positive NAndover31
North Andover, MA
(3 reviews)
May 21, 2014
I placed an order with Burnt Ridge nursery for some big berry blueberry bush varieties (Darrow, Aurora and Toro). Most mail order nurseries carried some but not all the varieties that I wanted. Burnt Ridge had a good berry selection so I ordered from them. They shipped cross country from Oregon to Massachusetts in 7 days. I had concerns about the condition and quality of the plants on delivery.. They arrived alive, good sized plants and in good health. I can recommend Burnt Ridge to others and will definitely consider purchasing from them again.

Negative sccrde
Rochester, NY
(1 review)
May 7, 2014
I ordered 6 mix fruit plant last year and I am living in zone 5 and I have checked before order in their site for zone.

3 of them died this year and I called them they said they don't give any warranty like Home Depot or Laws. So whoever ordering from them, take your own risk as they really don't give any warranty.

The worst part is, I have called them for the issue and the first person does not feel any bad that my 3 plant died which was over $40. He even did not say I am sorry for that the plan died. What kind of customer service is that ? The next person whom I have talked was nice and explain me nice.
Positive stdno2man
Stone Mountain, GA
(4 reviews)
May 3, 2014
I placed my first order in Jan 14. It was a large order for 20 fruit trees and some nut bushes. I was very happy with the wide variety of fruit trees I couldn't find anywhere else, with the service and the prices so much that I made a second order or additional nut bushes. The fruit trees are not the largest but I'm satisfied considering I could not find them anywhere else. I am very happy with the order and will continue to do business with them.
Positive webchemist
Vista, CA
(8 reviews)
May 1, 2014
I placed my first order with Burnt Ridge this spring, and so far all of my plants are doing well. Initially one of the salmonberries seemed dead, as the other 2 immediately sprang to life but 2 months later it seems it might finally be emerging from dormancy. I was really happy with the low prices on the several of the items I ordered, and the rest were a good size for the price charged. They turned my order around in under a week, which so far is the fastest shipping I've had from any of the online nurseries I've done business with. My only complaint was the aronias were a little small, they should list them by size and not age - if I had known I might have paid more for a larger bush. I'll definitely be picking up a few more items, although I'll probably have to wait until next winter/spring since its probably a bit too warm to be dealing with bareroot plants.
Positive Kitty_T
Arvada, CO
(2 reviews)
April 29, 2014
I ordered from Burnt Ridge primarily because they offered some unusual fruit trees at a reasonable price. I'm glad I did. I was very impressed with the trees they sent to me. I have ordered from a number of reputable mail order nurseries, and I've generally been pleased with my experiences, but the quality of the trees sent by Burnt Ridge surpass anything I've gotten elsewhere. The root systems were very developed, with lots of fine roots remaining intact, and the trees themselves were strong and well pruned. Everything was packed well for shipping and the plants arrived hydrated but not moldy and in great condition for planting. I will definitely order from Burnt Ridge again.

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