I ordered seeds from treeseeds.com, their website stated "will ship within 24 hours". The order status never changed. After a week I emailed them, no response! Couple days later I called the phone rang a couple of times then disconnected. I tried for 6 weeks to either get my money back or the seeds shipped. NOTHING! I contacted the BBB, the BBB contacted them twice. Their reply: This notification is in regards to your complaint submitted on 5/23/2019 against TreeSeeds.com. Complaint # 12345678.
BBB has closed complaint #12345678 as No Response from the Business.
Unfortunately TreeSeeds.com did not respond to your complaint ##12345678. BBB can't force the business to respond to this complaint and BBB has closed the complaint as No Response. This complaint will be publicly reported on the business's BBB Business Profile for 36 months.
Other than the BBB adding publicly to their records, it was useless.
I contacted my bank. Within 24 hours I received an email from the bank, their reply: It seems there was an error with regard to your purchase, you will receive a refund.
DO NOT try to purchase anything from this company. They state they are under new ownership, I made my initial order under the "old owners". Through this process the "new owners" appeared, they're not any different than the "old owners". Its almost like the old and new owners are one in the same with regard to their response. Their company moto must be "we've got your money - too bad - too sad - you've got nothing"
lwbuchholz Manhattan, MT (10 reviews) May 20, 2019
Posted on May 20, 2019, updated May 20, 2019
In the past I have wonderful service so I ordered again and I am not getting my order. They have charged my credit card but they don\'t respond to my emails and the telephone number doesn\'t work. I am afraid I have lost my money. It has been long enough my credit card company may not be able to do anything either.
Something has happened to this company but I can\'t find any information what. I don\'t recommend ordering from them till this gets straightened out and by the other reviews this year it looks like it is fairly recent. On May 20th, 2019, lwbuchholz added the following:
I have just discovered that the company has changed hands so I will see if they will be better and honor my order. If so I will change my rating.
I ordered seeds April 24, 2019. On April 30, 2019 I contacted the company because my seeds still had not shipped. Patrick responded to my e-mail and said he was running behind on orders and it would ship by May 3, 2019. He said that he would send me a notice when it shipped. It is May 15, 2019 and it still has not shipped. Luckily my order was small because my money was blatantly stolen by this thieving company! I will be reaching out to the BBB and my credit card company. I hope that future consumers read these complaints before giving more money to them. WARNING: DO NOT DO BUSINESS WITH TREESEEDS.COM!!! THEY WILL STEAL FROM YOU!
Posted on May 3, 2019, updated May 14, 2019
Ordered a hundred bucks worth of seeds (before I found this website), got stuck \'awaiting fulfillment\' as per other reports. Tried emailing, no response. Finally tried calling, but their phone number comes up \"you have dialed an invalid phone number\".
I just filed fraud case with Wells Fargo.On May 14th, 2019, ralphthefarmer added the following:
A case against this business has been opened with the Better Business Bureau (BBB), who is also investigating TreeSeeds for fraud.
Wells Fargo's own fraud investigation led to a full refund to my account (from the bank), but their ongoing case against TreeSeeds.com is still open.
Max420 Scottsboro, AL (Zone 7a) (1 review) April 19, 2019
This company was very good at first, then they started messing up, now I have been waiting on one order for 13 days now and it still says awaiting fulfillment.......:(
Hawk117 Morgantown, WV (1 review) February 25, 2019
Never received an order I placed in early January and had to get a refund from PayPal. Tried contacting them five separate times via phone, email, and their online messaging system and no one responded. They also did not respond to PayPal, so the case was decided in my favor. Others are reporting issues via their Facebook page.
It seems as if they might be out of business (at least temporarily) but have not taken down the website. There was a notice about health issues on the home page when I ordered, and the website was down for several days in January while that notice was taken down. If you'd like to order from them, I'd recommend actually getting in touch with someone there to confirm they're still in business.
yielder St Catharines, ON (Zone 6a) (8 reviews) February 6, 2019
No delivery. No response to emails or phone calls. Filed a claim through Paypal.
"Because we were unable to obtain additional information from TreeSeeds.com regarding your claim, this case has been resolved in your favor and you have received a refund of $19.95 USD. If you paid with a credit card, the money is refunded to your credit card. Please note that it can take up to 30 days for the refund to appear on your card statement. "
I saw the other negative reviews and the answer for the company. It seems that a child is responding for the company.
I ordered 3 kind of seeds :Passion fruit, tomato tree and olive.
By the bad seed quality (germination and vigor) and the answer I got from them (no guarantee) It can be stated: anyone can sell seeds.
Passion fruit and tomato tree never gave a hint of life and never germinated.
Olive seeds are more complicated, needs 120 days in a process and another 120 days in another process, too much time so I search the internet and decide to crack carefully the seed to my surprise: Black, dried and dead in the inside.
I WAS VERY HAPPY TO FIND THIS COMPANY AND BUY WHAT I WANTED. NOW I CAN RECOMMEND TO AVOID THEM.
IF YOU WANT SEEDS, YES THEY CAN DELIVER. (LIFELESS SEEDS).
IF WHAT YOU REALLY WANT IS PLANTS AND TREES, BETTER GO TO THE PLANT NURSERY.
I ordered 50 Colorado Blue Spruce seeds. I received them in 2 days! They came in a small ziplock bag with a label that says "Colorado Blue Spruce". I ordered 50 seeds, but received about 200 seeds... nice! The seeds were all dry and clean and similar in appearance. I then visited their site where they say no stratification is needed for Colorado Blue Spruce, so on Dec. 25th, I attempted to germinate 5 seeds using the damp paper towel in a ziplock bag method. It only took 3 days for 2 seeds to germinate, 2 other seeds didn't germinate, and the last seed began to germinate but then quit. I planted the 2 seeds that germinated, and both have grown now for a month and are about 1 inch tall. Both developed 5 cotyledons, but then 1 seedling dried up and died before developing any real needles. The other seedling is still going strong, and now has 9 real needles in addition to it's 5 cotyledons (which all 5 still appear healthy and haven't fallen off yet). So at the time of this review, in the dead of a Minnesota winter and with no stratification, my "Germination to 1 Month Old Seedling" survival rate is at 20%, or 1 out of 5 seeds. I'm currently trying to germinate 4 more seeds, in damp paper towels, but only 1 has begun to sprout so far, and appears to have quit sprouting. I've also been reading online about how others grow spruce varieties from seeds and so I am also trying the "soak the seeds in water for 24 hours method" before placing them in the damp paper towels. I started 10 more seeds soaking in water just 10 hours ago... 5 have sunk to the bottom and 5 are still floating at this time. 1 of the seeds that sunk to the bottom has cracked open and begun to sprout already, after only 10 hours in the water. So at this time I'm quite happy with my results so far and I'm curious to see if these seeds will spring to life and really start sprouting fast as we enter the warm springtime. If only the 1 seedling I have now survives to the plant in my yard stage, I'd have to say that this was money well spent. Not to mention I'm having a lot of fun doing this and find it quite satisfying. And I've still got about 180 seeds left that I can mess around with. So based on my experience with this company so far, I'd more than likely buy from them again in the future. It's been a good experience for me so far.
I recently placed an order with treeseeds.com and could not be more pleased. This was my first order with them and I will definitely use them again in the future. My order arrived very quickly. I ordered eight different kinds of seeds and they all look fantastic. I can't speak for the germination rate yet but assume if I follow their instructions, they should be fine. Every kind of seed had several extras in the bag. Super value for the money.
Posted on June 7, 2017, updated June 8, 2017
Like the review of laura1jl, dated January 22, 2017, I did not receive the product ordered. I recommend the reader pay close attention to laura1jl comments.
I also recommend the reader pay close attention to treeseeds.com response to shootingrainbow, dated February 28, 2017. Therein treeseeds.com wrote, \"...This lady is a complete nutjob. God forbid anyone else has to deal with her. ... She was a total nut case on the phone ...\", and \"...you are full of sh#t ...\".
On June 8th, 2017, Anonymous2 added the following:
After posting a review I received 3 emails from treeseeds.com. The company stated, "...You are LYING..." "... Your lying ..." "... Your lying ..." "... Why are you being an idiot? ..." and more.
I responded by notifying the company I want no further contact.Company representative comment on June 8, 2017: On Jun 7, 2017 9:15 PM, Tree Seeds (aka treeseeds.com) responded with:
Tracking shows your order was delivered:
I advised customer to check with his local post office. He did not. I advised him to check with neighbors. He did not. The post office does not mark packages as delivered if they were not delivered.
On Jun 8, 2017 7:25 AM, Tree Seeds (aka treeseeds.com) added:
Tracking shows your order was delivered. I offered to open a claim with the Post Office. He doesn't even want to open a claim or check with his local post office.
Posted on February 28, 2017, updated February 28, 2017
Not sure what I think about this company. I ordered five different seeds from them. They are not very professional overall, but if everything germinates, I don\'t really care. I am a pro at gardening, have a college education in agriculture, work at a nursery...I have a green thumb, I have a heat mat, green house, I sanitize everything--the whole nine yards--just an FYI.
So, I was skeptical when I first looked all my seed packets over. And btw, everything did come in the mail very quickly. I was disappointed that the seeds only had their common names on the labels. Packaging is nothing fancy: small zip-lock baggies with a simple white label with black print. All the seeds were really dirty, and the fruit seeds I ordered all still had pulp on them, a couple where clean, but most had the fruit dried and stained on them, a big no, no... so I figured I was going to have problems right off. I still gave everything a chance. So far, all of the pomegranates went moldy, but and only one germinated...go figure. The other fruit seeds I ordered, where slimy and pulpy as well, but I have had a quick and high germination rate. The other tree seeds I ordered where really dirty as well, many have been going moldy, but I have had an alright germination rate with them; I\'ve been pulling out the moldy ones and bleaching them off and they either do fine or die. I also ordered one other tree seed, which where all super dirty as well, they are on the heat mat, and I still have a few weeks to go before they should germinate, if they pop off I\'ll be happy. The seeds were cheap, not just inexpensive, but cheap. The \"company\" did send two cards along with the seeds, one a discount card/coupon, and one with an internet address for \"free tree seeds growing instructions.\" They offer a \"free download\" for each of their seeds: what a joke. The instructions are not specific/individual to each plant at all, in fact they are vague and actually incorrect per plant that I received. Super unprofessional company, doing this out of their back yard is my guess??....That\'s fine with me as long as I\'m not wasting my time or money; in fact I support small back yard business overall. I was wondering if they sold me the seeds of a pomegranate they ate----they probably didn\'t, but it did cross my mind, I\'ll say that. I won\'t complain to the company about their product, it\'s not worth it, I just won\'t order from them again, and I do not recommend them to anyone else, even for a cheap buy. Their product is not healthy overall, in my opinion. It\'s pretty basic and elementary to clean your seeds before you plant them, and much more before you sell them. I called them just to see what they would say, and I was polite on purpose, and the guy just denied it, told me \"[he] was looking at them (the pomegranate seeds) right then\" and that \"they were all clean, and that their seed didn\'t come dirty, and never with any pulp on them.\" So, he knew better. He told me \"it wasn\'t from him,\" but I haven\'t ordered or gotten any pomegranate seed from anywhere else. The guy was just lying to me, straight up! Pathetic. So, I apologized to him for being so full of it, and that I was just lying to him about his seeds, and I didn\'t know what I was talking about, and I hung up on him. Don\'t order from this \"company.\" They have incredibly dirty seeds that go moldy.On February 28th, 2017, shootingrainbow added the following:
Oh, I apologize that I did not clarify that the seeds did come to me dry, of course, and when I soaked them there was either a quite a bit of dirt, or the dried plant matter around the seed when hydrated was slimy and turned to mold on many to most of the seeds. I am not lying, I took pictures, documented it, and also shared the experience with my buddy. I only called you to see what you had to say. I was just going to write the review, and ignore the whole thing, but I decided that I should give you a chance to see how you would act and deal with the issue. I glad I did, you are making a fool of yourself; calling me names, and a liar, all because I called you out. It's okay, you're actions speak for yourself. I wish I had remembered to check out the GardenWatchdog before I ordered from you, and that's why I am voicing my personal opinion and experience with you, for the sake of others. You speak for yourself, and you are way more trouble than you're worth. Look at the way you are acting.
I all hope your hate makes you a happier person!
Peace, love, and sparkledotz! Company representative comment on February 28, 2017: On Feb 28, 2017 1:56 PM, Tree Seeds (aka treeseeds.com) responded with:
This lady is a complete nutjob. God forbid anyone else has to deal with her. Pomegranate seed is dried down. It arrives here dried. She claims pulp was on the seeds. Wants free seeds. Says everything else germinated fine. She was a total nut case on the phone. Glad she was able to unload her frustration on here.
On Feb 28, 2017 5:18 PM, Tree Seeds (aka treeseeds.com) added:
There was no dried fruit attached to your seeds. You are 100% nuts and crazy. All of our seeds are dried. They are collected, cleaned, dried and kept in coolers. I don\'t know why you feel the need to lie. The pomegranate seeds you ordered are dried and were sent dry. If we get them from the collector dried, then how would you receive pomegranate seeds with pulp? Makes no sense - since you are full of sh#t.
On Feb 28, 2017 6:46 PM, Tree Seeds (aka treeseeds.com) added:
Now you admit that the seeds didn't come with pulp and that it was a result of mold/wet-damp on your soil. The truth is finally coming out now.
I placed an order on 1/5/17 and as of 1/22/17 still had not received my package, so I followed up with treeseeds.com . [Name redacted] replied with a series of 6 aggressive/vulgar emails (which I have proof of if anyone would like to read them) calling me a "fucking liar" and "fuck your post office investigation" and "your so full of shit". Not kidding... I have never been treated like that and this company is a scam to paying customers and not delivering product. Will be going to the BBB as well. They can keep the money if I don't have to receive more hate mail from [name].Company representative comment on February 1, 2017: On Jan 22, 2017 9:47 PM, Tree Seeds (aka treeseeds.com) responded with:
The Post office delivered your order. I sent you tracking to prove it. It is not my fault that you threw away the package and then blamed me.
On Feb 1, 2017 8:57 PM, Tree Seeds (aka treeseeds.com) added:
This is the second year that I have purchased maple tree seeds from treeseeds.com I have only positive things to say about their seeds and service. The seeds are plump and clean, with a very high rate of germination. This is a company that has earned my trust and patronage.
michielvg Vrasene, Belgium (1 review) August 27, 2014
WOW :) I received my seeds in just 4 days (to Belgium) ! The service is excellent, the seeds look very good and you get more seeds in some packs :) I will order again
wormfood Lecanto, FL (Zone 9a) (5 reviews) February 7, 2014
Seed are excellent. Meaty and a good size. When you order alot of seeds you can tell what's going to grow just by looking at them. This company is at the top of my list.
dirthound Cohocton, NY (19 reviews) February 23, 2012
Posted on February 9, 2012, updated February 23, 2012
First time ordering from this company. Extremely fast response, excellent seeds,and fast cheap shipping. Will be ordering again .AAAA-rating.On February 23rd, 2012, dirthound added the following:
Received another order. Fast shipping and very generous on amounts shipped. These are native seeds to north east,forest trees, nut trees, shrubs, etc. as opposed to palms and tropical trees as stated on DG scoop. Will order again..
jbgregg Baltimore, MD (Zone 7a) (1 review) February 2, 2012
Website easy to navigate. General index is in common names, not scientific (these are listed in each selection). Reasonably priced, and with a good amount of seed sent. Very fast delivery - seeds arrived within 3 days of placing order (East coast delivery).
Recommend for some one looking for seed for a mix of the more common native and non-native trees and shrubs.