On Jul 5, 2006, pajaritomt Los Alamos, NM (Zone 5a) wrote:
I have ordered two or three times from Rainbow Iris Farms and have had good experiences on the whole. They are very good about the personal touch -- calling if they don't have something you want, giving you extras if the quality is not up to their usual high standards, but I have to agree with gadget19 about wishing they would let you know earlier when they don't have stock. I ordered very early and on two occasions was called and told just as they began to ship that they didn't have the iris I had ordered. In one case they had not been able to grow it over two years. I bet they knew 2 months ago at a miniumum that they had a crop failure.
On the other hand, I have had good results from their iris and their prices are generally good, so I haven't got much to complain about.
On September 21st, 2006, pajaritomt changed the rating from positive to neutral and added the following:
I have had trouble over the years with not getting the rhizomes I ordered. The first times they called and convinced me to order something else. Just recently they substituted something for one I wanted very much with out notifying. If you very much want something, I recommend that you order elsewhere. On September 21st, 2006, pajaritomt added the following:
Pease ignore previous entry from Sept. 21, 2006. I was wrong about the substitution -- found the one I wanted in the box after all. I was however disappointed in the size of the rhizomes this year and in previous years compared to the size of the rhizomes I received from various other Iris dealers on line.