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Comments regarding Raintree Nursery

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196 positives
17 neutrals
52 negatives

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RatingAuthorContent
Positive tawnaRae
(2 reviews)
On Jun 1, 2008, tawnaRae Snohomish, WA wrote:

I have ordered from Raintree several times over the past 2 years. I've also had a relative pick up several large orders from them. They have always been polite and helpful. They were willing to work with me regarding ship date, which had to be very specific. The plants arrived in good shape. I've had a couple that didn't make it (empress tree, walnut tree), but it easily could have been the environment they were planted in. I appreciate that they carry many different types of blueberries and huckleberries.

Positive bobsorel
(2 reviews)
On May 14, 2008, bobsorel Ojai, CA wrote:

I've been ordering from Raintree for many years. Not every plant has been perfect, especially late in the season when supplies dwindle, but overall they've been one of the very best companies that I've dealt with.
This year I ordered multiple plants of several raspberry varieties and a mountain huckleberry, and they had terrific root systems and thick stems.
I've always found their customer reps. to be courteous and helpful. Sorry to read of other folks bad experiences. I've dealt with many mail order plant companies and over time, I've received the occasional less than perfect plant from all of them. I've found Raintree and Stark to be among the best.

Positive Devoucoux
(6 reviews)
On Apr 28, 2008, Devoucoux Loveland, OH wrote:

I am very pleased with my first order from them. Received a nice sized comice pear, still dormant. Packaging was good and bare roots were kept safely inside a plastic bag filled with moist, shredded newspaper. I will definitely order from them again.

Positive DrDoolotz
(7 reviews)
On Apr 27, 2008, DrDoolotz Oxford, NS (Zone 5b) wrote:

This was my first order from Raintree. I purchased several currants and gooseberry bushes. They arrived in excellent condition. A couple of the currants were already leafing out a little bit. They had good roots and were a nice diameter at the base of the plants. The packaging was very good - a nice triangular shaped box and packaged such that they would not shake around inside it. They came in damp shredded paper wrapped around the roots, and then bagged. The plants have been in the ground for a week or so now and are all looking well. I am very pleased with the plants I ordered and would order from Raintree again in future.

Positive Davesname
(2 reviews)
On Apr 21, 2008, Davesname Mill Valley, CA wrote:

I ordered from them 3 times. All the plants were very well packed, healthy and all have budded out. The blueberries I ordered in January are in the ground and are covered with berries. Other blueberries that I ordered from a different nursery are just twigs with buds and little leaves on them.
The arona bush has put on 6" of growth already. The black mulberry was forming fruit a week after I got it as a 10" stick.
Very satisfied indeed. I especially like them shipping UPS which treats its drivers well, pays benefits etc. Other nurseries use Fedex which pulls the "independent contractor", you buy your own truck, insurance, take all the risks" number on them.
Fiji water, isn't that owned by Resnick, the guy that's going to spray the entire Bay Area?

Positive lilyjen
(3 reviews)
On Apr 13, 2008, lilyjen Jacksonville, OR wrote:

I just received my two persimmon trees. They look great! Nice size, quick shipping, easy website. Thanks!!


On February 25th, 2009, lilyjen added the following:

I just received my order today, and everything looks great! Once again Raintree exceeded my expectations. The Surefire Cherry is huge!!
Positive ByndeweedBeth
(5 reviews)
On Apr 9, 2008, ByndeweedBeth scio, oregon, OR (Zone 8a) wrote:

I just got a large order of lingonberries and they arrived in great packaging and looked good. They web site said they wouldn't be shipped until the right planting time so I didn't expect them immediately. They didn't charge my CC until the time they shipped and their communication was good.

Positive Assorted
(7 reviews)
On Mar 22, 2008, Assorted Brownsville, TX wrote:

I ordered about 12 shrubs from this company.

Most of them were in containers, only 4 of them were bareroots. the bareroots are doing good. been a week.

There was a stawberry bundle missing, but I called and they are sending a replacement. No hassles. Top notch.

Pineapple guaves were big, 2 and half feet tall or more.

Friendly customer service.

Positive Mrs_Boss
(1 review)
On Feb 27, 2008, Mrs_Boss Auburn, WA wrote:

Well, where to start! I have had excellent quality from this nursery in the past few years I have been ordering! They were always well packed and the plants were always there in all of their glory.

I have had a few failures in the past, but after careful consideration I decided that it was my own fault. Of course when I stated it to the customer rep on the phone last year, they simply replaced it! Amazing! I could not believe the luck!

What really took the cake was the weekend that I had come down to pick up my plants. I had come into the store, talked to mia behind the counter about some plants and she directed me to Theresa. There she answered all of my questions and I made my order.

All in all in all I love Raintree to pieces and would recommend this company to everyone....In fact, I do!

Good job guys!

Positive kathy_ann
(25 reviews)
On Feb 7, 2008, kathy_ann Judsonia, AR (Zone 7b) wrote:

I've had some good experiences with this company inthe past, ordering several times, all the plants were healthy and are still now healthy and growing nicely. Shipping is high but their on the other end of the US so I expect to pay high for shipping costs.

service was nice, emails were answered promptly.

packing wasn't so great, it would cut down on shipping alot if they didn't ship the plant in the gallon pot full of dirt. All my plants did arrive healthy but I haven't a clue as to why when their packed theway they were packed in my order.

Positive bernie3
(6 reviews)
On Jan 18, 2008, bernie3 Spearfish, SD wrote:

I ordered sweet cherries Kristin and Black Gold, along with a sweet plum Kuban Comet, several grape vines, and a honeycrisp apple.
The trees were of excellent quality, thick trunks and branches, leafed out quickly and did well.
The grapes were similarily healthy and of good size.
Service was very good. One tree was out of stock and they e-mailed me promptly. They also answered my e-mail questions within 1-2 days. I will be ordering from them again.


On June 4th, 2008, bernie3 added the following:

Because of my good experience at Raintree last year, I ordered nine more trees this year, sweet cherries, plums, pears and apples. The quality was very good again this year, safely packaged. The root systems are the biggest I have received from any nursery selling bare root trees.
I really like their selection of multiple grafted trees, which is the largest selection of these items you'll find from any supplier. I believe this really improves pollination, and saves yard space.
Positive IldikoThomas
(2 reviews)
On Jan 14, 2008, IldikoThomas Mercer Island, WA wrote:

We've placed 3 orders with Raintree so far and have always been thrilled with the quality of their stock. We've ordered hardy fruit trees and bushes for zone 3 and, even though we live in zone 7, they were very understanding and were the only one of several nurseries we ordered from who got the ship date correct. In addition, their trees and shrubs have always arrived still dormant, with none or very few breaks in the branches, and with excellent packaging and instructions accompanying them. Plus, their customer service reps are very helpful on the phone!

We love Raintree and recommend them to all of our Northwest friends!

Positive obrca
(2 reviews)
On Dec 11, 2007, obrca Memphis, TN wrote:

4 figs and 1 olive, all nice, but where are the bonus plants? do they arive in the spring?

Positive tom952
(2 reviews)
On Nov 11, 2007, tom952 Watertown, MN wrote:

ordered 4 sweet cherries all came with good, well formed roots and were shipped very well and at my specific request. I will order fom them again!

Positive Baxter_Md
(3 reviews)
On Oct 18, 2007, Baxter_Md Chevy Chase, MD (Zone 7a) wrote:

This nursery was one of the few that carry low bush blueberries. The plants arrived in good condition. They were well packed. They were also much bigger than I expected -- always nice. I will order from them again.

Positive HOPEFULLGARDNER
(2 reviews)
On Jun 2, 2007, HOPEFULLGARDNER Crescent City, CA wrote:

My experience with this company is absolutely wonderful! They kept me informed via email of shipment, etc.. The plants I ordered came well packed in their own contaniners with names, directions on planting and the plants are very healthy!
I will definately order from them again!

Positive AYankeeCat
(3 reviews)
On May 19, 2007, AYankeeCat Fairfield County, CT (Zone 6b) wrote:

I bought several plants and trees from Raintree and the order arrived today in good shape. I have got to say the the grafted oriental pear is huge and I am very impressed. Things fared well for being shipped across the country - a paw-paw lost some leaves - but it will get more, I'm sure. I ordered once before and they called me to tell me they were out of one of the trees I wanted and that the cornus I ordered needed a pollinator - which I didn't know. I decided not to order then because they were out of the saturn peach - but I remembered their kindness in contacting me and placed an order. I'm pleased and will buy form them again.

Positive soxfan2k4
(2 reviews)
On May 10, 2007, soxfan2k4 Uxbridge, MA wrote:

Positive feedback is long overdue for this company....

Given my poor experience w. receiving live plants in the mail before, I was hesitant to try again. After thumbing through the Raintree catalog and seeing the 2x1 peach/nectarine combo tree, I figured I'd roll the dice again.

The bareroot tree arrived less than two weeks after I ordered it; timed perfectly for planting in my zone. It is in a whiskey barrel next to my back porch, and thriving in it's second year. I was concerned that w. temperatures getting down as low as -10 last winter, the tree would be damaged as it wasnt mulched, but it came back w. a vengenance this spring. In fact, I will be ordering a 3x1 cherry tree from them next week for another barrel planting.

Raintree has changed my perception on mail-order plants. Their stock is beautiful, healthy, and guaranteed to grow .

If you order from this company, prepare to be 'wowed' in a good way!

Positive Glenn9643
(3 reviews)
On Apr 23, 2007, Glenn9643 Monroe, LA wrote:

Ordered six varieties of fig trees. All were received in good condition well packed.
My only complaint is with their website and administrative procedures. I received an acknowledgement of the order by email, but it didn't list the items in my order or say when it would ship. The site indicated shipment would be mid-month (April) but nothing more specific. I had to contact them twice by email to get a tracking number for the shipment.
It's not that big a deal, but I don't like for packaged plants to sit in the sun (where the delivery guy leaves things) if we're not home when they arrive.

Positive robertstock99
(2 reviews)
On Apr 19, 2007, robertstock99 Greenacres, WA wrote:

Hey Raintree,
There was a 3 day delay getting my order shipped because you have been so busy. Understandable because the trees were really thick, well taken care of and of rare varieties not found elsewhere. 6 apples (Karmyn DeSonneville and others, yum), 4 peaches, 4 plums, 2 apricots, 1 nectarine, 2 filberts, 3 pears, and 3 raspberries, 3 blackberries and 2 grapes. Great packing job on everything. Now I have my orchard the way I planned it out on graph paper. Thanks for the excellent stock and your guidance picking things that do well in this area of the Northwest.
Regards,
Rob

Positive glendalekid
(17 reviews)
On Mar 18, 2007, glendalekid Tuscaloosa, AL (Zone 7b) wrote:

I ordered 75 Eversweet strawberry plants. They arrived in fine shape, beautiful long roots, healthy plants. Actually got more than 75 plants -- 81, I fhink.

I requested a specific shipping time - they arrived right on schedule. Well packed. Extensive planting instructions sheet included. Couldn't ask for more.

I will definitely be ordering from them again.

Positive Eric_OH
(55 reviews)
On Mar 16, 2007, Eric_OH Columbus, OH (Zone 6a) wrote:

I received a range of fruit trees (apple, pear and cherry) from Raintree last spring. The order was in good shape except for one tree with a damaged root. Everything leafed out and grew. I'd rate value, packing and service as above average.

Good experience.

Positive WillowPolson
(10 reviews)
On Mar 15, 2007, WillowPolson Groveland, CA (Zone 8b) wrote:

I've been wanting to order from these guys for years, and this time I actually did. I am very happy with what I received! I got a timber bamboo (which I was hoping would be bigger, but then I've never seen P. vivax in a one-gallon pot, so it's probably me), several canefruits and a serviceberry.

Everybody is already sprouting their little heads off except one raspberry that I knocked the buds off of when I planted it, so that's my fault. 8-( But it still might sprout from the root, you never know. The serviceberry was kind of small, but it looks very healthy and is already covered with fat green leaf buds. The canefruits are leafing out like crazy too. The bamboo looks great too, and I can't wait for it to get big enough to harvest!

Everything arrived safe, fresh, well packed, and had the perfect moisture level (not soggy, not dry). It did take me a while to find some of the smaller canes because they were well-bundled in with the bamboo to keep them safe. But everything was there and in perfect condition. And my cats loved the triangular box tunnel. 8-)

I also like how many free goodies I got just for ordering -- it more than makes up for the somewhat smaller size of some of them. I look forward to ordering from Raintree again!

Positive ckrembs
(4 reviews)
On Mar 10, 2007, ckrembs Seattle, WA wrote:

I ordered several fruit trees in 2006 from this company. I was positively surprized at their size health and vigour. I have bought from them again and again and had only very positive experiences. Packaging is very good and plants were never damaged.

Positive mantis212
(4 reviews)
On Oct 3, 2006, mantis212 Roslyn, NY (Zone 7a) wrote:

I feel guilty, but I have to gloat. My experience with Raintree Nursery has been amazing! Winter 05'/06' I first ordered two dwarf cherry trees (Vandalay & Surefire) and a seedless green table grape (Interlaken), all bareroot. In spring I was surprised by the huge box when it arrived, and then again at the size of the cherry trees. The grape vine was no cutting, it was at least 3+ yrs old! I was so pleased with the size and health of my order, I jumped back online and ordered a Dwarf Saturn Peach tree and an Illinois Everbearing Mulberry. They arrived very quickly, and again I was blown away. The Dwarf Saturn's trunk was 1 1/2"- 2"! All four fruit trees leafed out then branched out, even a few flowers from the cherries. The grape which I am growing in a container, produced three bunches of grapes!!!! Now it is early fall 06', all still flourishing. I can say for a fact, I have ordered a lot of mail-order trees/plants and Raintree Nursery has really impressed me. 5 Stars!
1. Size!
2. Health of bareroot trees.
3. Price.
4. Super web site, tons of information. Very easy order process.
5. Selection.
Just placed another large order for spring 07'.
Till then, Mantis212


On May 19th, 2008, mantis212 added the following:

Follow up the "07" order was amazing I ordered 4 = 4in1 dwarf fruit trees. Asian Pears, Apples, Peaches & Cherries. For ordering early and prepaying I received A couple of Gooseberries, Raspberries and a White Bark Birch tree for free! All came very healthy with very established grafts except the peaches two of the varieties died off that season, but most of the blame is mine for I could have nurtured them a lot better. "08" I ordered and received A massive Blackgold Dwarf Cherry and a couple of grapes. The Blackgold has already leafed out. The trunk is a inch+ and in all is 5'+ tall.
That makes three years running a 5 Star rating!
Positive bndbag
(2 reviews)
On Oct 1, 2006, bndbag Munster, IN wrote:

4 Stars!

Have ordered several times, both for myself and others, and experience has been excellent.

A few years back, ordered Bing and Ranier Cherries - have been producing gat for a couple years now; Enterprise and Liberty Apples have been excellent, though it took 4 years before decent produce (that was expected). Also picked up a Beauty Plum, and it has been absolutely amazing - the sweetest best plums ever; and the tree has grown beautifully. I can alos speak highly of the Black Gold Cherry, and couple different peaches (don't recall the variety at the moment).

A few disappointments happened along the way - like when none of the blueberries survived a couple months, but Raintree Customer Service was superb, and replaced each plant without question. Additionally, had a problem with a few raspberries, and again received full replacement.

This is an excellent source for your fruit trees!

Positive wattley
(8 reviews)
On Aug 28, 2006, wattley Cleveland, OH wrote:

I ordered two quince trees from Rainwood this past summer. I was hesistant to order trees and wondered how they would survive shipping, but couldn't find quince trees at any of the local nurseries so had little choice.
Both trees arrived bare root and leafless--since it was past the leafing season, I was a bit concerned. However, both trees leafed out quickly and are healthy, thriving plants. One even had a couple of blooms on it, so I look for it to begin bearing fruit in the next year or two.
The few trees that I bought from a local nursery, however, are iffy at best.
I highly recommend raintree. You won't be sorry.

Positive mamajuice
(6 reviews)
On Aug 16, 2006, mamajuice Walkersville, MD wrote:

I just had to put in a good word for Raintree! I am a satisfied, repeat customer, and have filled my organic suburban yard with their fruiting stock; I didn't order this year, because my limited space is running out!

I am still astonished at the golden raspberry I ordered last time - a $5 plant, with $20 roots, I swear! It bore lightly it's first season, and more generously this year. One potted thornless blackberry got broken off after planting, and I feared it was dead, but it's taken off this year, as well as it's bare-root neighbors. My red and white currants are prolific, and I was so happy with my first gooseberries that I more recently ordered two more kinds. My pawpaw cultivars are fabulously lush, and hanging with ripening fruit, more than justifying their higher initial cost over locally grown "natives". Other fruit trees are also growing nicely over the years, from well-packed beginnings that probably justify the cost of shipping. My only disappointments have been with ornamentals. The salals did not take to their sunny spot at all, rather than simply growing to smaller mature sizes, and didn't survive later transplanting to a site I thought they might like better, and the Carolina allspice was not fragrant at all, which I later learned is not all that uncommon, you need to smell before you buy ... However, the clove currant lives up to its description, and the bush cherries are highly ornamental in spring! I would not hesitate to do business with them again.

Positive coffee_monkey
(1 review)
On Aug 10, 2006, coffee_monkey Spanaway, WA wrote:

After the advise of my parents and friends I placed my first order with raintree three years ago.I have ordered from Raintree several times and have visited the nursery twice. I have always found the staff to be friendly, knowledgable,and easy to work with. Last fall I ordered two hazelnuts, alba roses, raspberries, and an apple tree. All arrived in excellent condition, well developed, and are thriving. The fall before I ordered vine maples and several other plants. All of my order has thrived with little or no extra care. Point: One of the alba roses was accidently hit with my husband's trimmer , shredding a good portion of the main stalk, and still came back to bloom this summer.

I have always found the staff easy to work with and willling to make replacements or suggest substitutions. They have been a joy to work with.

Positive scottfsmith
(15 reviews)
On Aug 10, 2006, scottfsmith Baltimore, MD wrote:

I have ordered many things from Raintree over the years, probably a dozen or more orders in total. Their fruit trees have always been incredibly healthy and have taken off. Their berries have generally been good quality but not quite as good as the very best berry nurseries (e.g. Norse). I still continue to order berries from them because they are the only good source for several kinds. I have found their horticultural expert very helpful with problems I have had, and the few things that died they were very good about replacing. They need to upgrade their web ordering system to send you a confirmation of exactly what you ordered in an email -- they were one of the early nuseries with a good on-line ordering mechanism, but their system is now behind the times in that regard.

Overall I have had a very positive experience with them, I would put them in my top-3 overall list out of 20+ fruit nurseries I have ordered from.

Scott

Positive passiflora_pink
(5 reviews)
On May 18, 2006, passiflora_pink Central, AL (Zone 8a) wrote:

I made two large shipments this spring. The boxes were carefully packaged but UPS managed to shred one box in half (they wrapped a bit of tape around it like I wouldn't notice) and the second box had been dropped and the stapled top had been forced off with the contents hanging out. To summarize, I planted everything anyway but my female kiwi vine didn't survive so I requested a replacement.

I promptly received a big healthy replacement plant. Actually, they sent another male by mistake but when I contacted them they sent a female as well, so now I am in kiwi heaven.

Positive akdebs
(2 reviews)
On Apr 27, 2006, akdebs Juneau, AK wrote:

My plants all look very healthy and happy! I ordered a total of three apple trees, two cherry trees, one rhubarb, 18 raspberries (3 different varieties), 75 strawberries (HUGE & healthy!), 3 mock orange, 2 syringa sensation. (These last ones look kinda small, but are already budding out)

With one exception, the root balls on the trees were much larger than what I expected, and the last was more like what we are used to receiving through the mail. The trees are doing exceptionally well in their temporary but large pots. This way if we get a late cold spell I can just slide them into the garage (or my teenagers can do it).

Communication regarding shipping my order was impecable. I live in Southeast Alaska where spring can come anywhere from early March to mid May. Someone definitely was watching our weather. About the time I was thinking they may ship soon, they showed up!

Ooooh and when pulling out the packing slip, I found a coupon for $10 off my next order. Since this company actually will use USPS for Alaska, you can bet I will be drooling all over this new catalog too.

Positive adadia
(29 reviews)
On Apr 21, 2006, adadia Glenmoore, PA (Zone 6b) wrote:

The plants I received from Raintree are fantastic, in particular their bareroot trees. Although the catalog states they ship 3'-5' trees, all of the 15 trees I received bareroot were 5' and up (and one plum was as tall as i am, 5'7"!) Needless to say, all of my Raintree plants have leafed out and are doing great. I would order again from Raintree without hesitation, and if they ever went out of business it would break my heart!

Positive tallaway
(2 reviews)
On Apr 17, 2006, tallaway Crescent City, CA wrote:

I have ordered from Raintree for years now and have not been disappointed, ever. Last year I made the mistake of trying to save a few bucks and ordered from another company in Canby, OR. That company's plants were sickly and /or dead and I lost great sums of money on that deal. Raintree, on the other hand, has always worked with me in the very few times there has been a problem, and to my satisfaction. You really do get what you pay for. Plus, their replacement guarentee is appropriate, especially for things that might take a long time to come out of dormancy, and is one of the reasons I will keep coming back. Ordered more unusual friut trees and shrubs this year, many of which were free bonuses based on my order total. Everything is doing well. Had to heel in some of the trees because of the constant rain and some are already beginning to leaf out. So far, all of the bonus plants are doing well also. My only real problem is not enough space to put everything I want to grow!

Positive amandaemily
(12 reviews)
On Apr 16, 2006, amandaemily Gulf Coast,
United States (Zone 9a) wrote:

Ordered two large blueberries and two grapes from them. The blueberries that arrived were huge!!!! and had great root systems. The grapes were good looking canes and were already pruned. Will definitely be ordering from this nursery again.

Positive pf498467
(4 reviews)
On Apr 14, 2006, pf498467 (Zone 5a) wrote:

I ordered 2 blueberries, a gooseberry, and a boysenberry. The blueberries and gooseberry are all quite large and budding out and very healthy looking.

Communication from order to delivery was adequate.

Positive dtinn
(9 reviews)
On Apr 5, 2006, dtinn Falmouth, KY wrote:

I ordered a minidwarf apple tree, a pomegranate tree, and a black currant plant. They arrived well packed and the roots were still damp (the pomegranate wasn't bare root). Non of the trees sustained any damage in shipping. I am pleased with my order.

Positive DianaR
(4 reviews)
On Mar 29, 2006, DianaR Caldwell, ID (Zone 6a) wrote:

last year we ordered rasberries and 2 plum trees. We picked a bunch of delicious berries last fall and they are rapidly increasing. The June bearing plants grew to about 7 ft tall last year. They are very vigorous plants. I looked for the plum varieties we wanted for a long time. ( since I can no longer depend on South Meadow) I will be ordering from them again.

Positive anemitz
(4 reviews)
On Jan 29, 2006, anemitz Osseo, MN wrote:

Purchased Lingonberries (Red Pearl & Ida) last spring. The packaging for a pack of 18 was second-to-none and the plants arrived in outstanding condition. I had a fair amount of berries just a few months after having them in the ground - even a 2nd harvest on the Ida variety! Love the offerings from Raintree and placed another order with them already for 2006!

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