On Oct 28, 2010, bottlegreen Saint Paul, MN wrote:
On Aug 25 I ordered 2 dozen tulip bulbs from Messelaar and received an automated email confirming my purchase. When they hadn't arrived by Oct 7 I sent an email asking when I could expect them. I received no response. Eventually I wrote again asking if perhaps they hadn't received the bulbs from Holland, and then I cancelled my order. They did not respond to this email either. Meanwhile, I of course didn't purchase tulips anywhere else. Very disappointing. I certainly hope they don't send them at this point--winter is settling in (zone 4).
I agree with best price and at first I was pleased with responsiveness and customer service, however when I encountered problems with my paperwhite bulbs, they were damping off (stems turning black) and I contacted the company for advise, I never received a reply