Comments regarding Northland RosariumClick here to return to Northland Rosarium's listing.
You are viewing only negative comments
|On Apr 9, 2017, Paullz Slingerlands, NY wrote:
I ordered John Davis rose from Northland in September last year for planting in fall. I received a standard email order acknowledgement. In the following months, I did not receive the rose or any communications from Northland, so I presumed that they were not able to fulfill the order. I ordered the rose from another supplier. Yesterday (in April of the following year, that is seven months later) I was unpleasantly surprised to receive a John Davis rose from Northland. Not only I no longer need the rose, they sent it to me too early for spring planting, which begins in May for zone 5.
On Apr 9, 2017, Northland Rosarium responded with:
"On Apr 10, 2017 5:34 PM, Northland Rosarium responded with:
Sorry for the confusion, we will be happy to make the situation right if you will contact us. "
|On Mar 27, 2007, amarettonc Raleigh, NC (Zone 7b) wrote:
I placed an order with Northland Rosarium on December 31, 2006 for 5 roses and did not receive an order confirmation. After a week I left a message for the owner asking if they received my order. Carol called me back in a few hours saying she received my order for the 5 roses. On Jan 9, I got an email saying they will be confirming availability shortly. By Feb 18, I had not heard anything from them, and their website now showed 2 of the 5 roses I ordered as sold out. I emailed the company and after two days I did not receive a response, so I called Carol again and she said she did have 1 or 2 of one variety that was shown as sold out, and I would be getting one of those, changing my order total to 4. I asked her to send me an email showing the new order quantity. Carol said they would be emailing invoices soon. I never received an invoice. Now, less than 1 week before the shipping date, Carol called me to tell me that the 1 variety she had 1 or 2 of did not grow well and she would not be able to supply that one, changing my order quantity to 3. I requested she cancel my order.
On March 28th, 2007, amarettonc added the following:
Thank you Carol for responding to my review. I also received your email saying the same, so I know you had my email address to send me the order confirmation and invoice I requested. If you had been this quick to provide information for the past 3 months I have dealt with your company, I would not have posted a negative review.
On Mar 27, 2007, Northland Rosarium responded with:
On Mar 27, 2007 7:10 PM, Northland Rosarium added:
email sent out to customer below: