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Comments regarding Reimer Seeds

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32 positives
15 neutrals
86 negatives

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RatingAuthorContent
Positive Kadyd
(1 review)
On Oct 28, 2010, Kadyd Terra Bella, CA wrote:

Gee Whiz! I thought gardening was supposed to be a mellowing hobby. At any rate, I have used Reimer Seeds for a couple of years and had no problems at all. We especially love their chilis & English broad beans. Thanks, Reimer.

Neutral jamesfriendly
(1 review)
On Sep 19, 2010, jamesfriendly Viburnum, MO wrote:

WOW..I wish I had read reviews.. I mixed my seeds from there and another company so can't tell who's was whose..but I did notice that the germination was low but could not pinpoint the company.. Hopefully they get better. Like others, I thought it looked like a good site.. I am keeping my own seeds this year..

Negative distlog
(1 review)
On Aug 2, 2010, distlog Paris, KY wrote:

I can't speak to their rudeness because they have never responded to any of my questions. On second thought that is a form of rudeness. My questions have included why did I pay extra for expidited shipping & receive my seeds about 15 days later; why 6 different packets of supposedly 6 different varities produced the same tomatoes (I now have 12 Isis Candy cherry tomato plants), why 0% of the Choi seeds germinated and why the cabbage & brussels were weak & stunted. I do have to say that the peppers & tomatoes germinated well & produced good healthy plants, the tomato packets just don't happen to contain what I ordered. I spent around $170 with them & can't get a response on anything.

Neutral Fifer_WD
(1 review)
On Jul 19, 2010, Fifer_WD Hustontown, PA wrote:

Like others, I also had a rather rude response to my question about a back order -- "Read your receipt" etc. At the time, I had not received a receipt. I was responding to an emailed shipping notice that indicated that I was being charged for the full order, although one item was not on the shipping list.

I do think that it is odd that a tiny envelope should cost so much to ship, and that one should be asked to pay extra to "move to the top". It kind of suggests that if enough people pay the extra charge, my three packets of seed might not be shipped for several months or more. What happened to "Thank you sir, next customer please"? Should we expect McDonald's to start dealing out cold burgers to those who don't pay extra for fast service?

The seeds came quickly. Germination was adequate, with the exception of Long Island Cheese Squash. None of the seeds germinated, although squash and pumpkins from other sources planted in the same soil are doing fine. As for the other Reimer plants, they did not mature as rapidly as those grown from seeds that I received from other sources. I had my soil tested for general vegetable growing by Penn State, and followed their recommendations for soil amendment before the planting season started.

I probably will not order again, mostly because of the the shipping costs and policies and the rather off putting response that I received to a civil inquiry. This alone made me leery.

Negative fishingfarmer
(1 review)
On Jul 6, 2010, fishingfarmer Folsom, LA wrote:

I ordered several varieties of seed from Reimer's and they were delivered fairly promptly. Germination rate was good except for one tomato variety. I contacted the company on several ocassions but got only one e-mail reply: They do not accept orders by telephone.
I suspect doing business with a company that will not let a customer order by telephone is like doing business with a company that does not have a physical address...very risky.
I will not order from them again.

Negative hendrixnia
(1 review)
On Jun 26, 2010, hendrixnia Peru, IL wrote:

We live in a rural area, and everyone on our lane (8 homes) have the same address, but we all have individual mailboxes at the beginning of the lane. Whoever was communicating with me via email was extremely rude demanding more info for our address. We do not have anymore info and have recieved our mail at this address for 35 years. This person suggested I was lazy because I wouldn't give him more of an address and suggested 911 wouldn't be able to find our home I was trying to order seeds, not get a lecture on EMS services as if it were any of their buisness. I ordered the same seeds through amazon and they were shipped the same day. I wanted to call the company but found out there was no phone. Very unbuisness like and I would not recommend this company to anyone. It was a very disturbing.

Negative lglavish
(6 reviews)
On Jun 11, 2010, lglavish Reno, NV wrote:

I purchased 1 oz of Gold Nugget Squash seeds from them in March. I had recently visited Australia where this squash is very popular and I wanted to grow it myself. The price and shipping were high-$20.75-but I foolishly went ahead and bought them.

I am an experienced gardener and I store and germinate seeds correctly. When I started my squash this year....all 14 different types....I had 95 % germination in 3-6 days. EXCEPT for the Reimer Seeds product. Absolutely ZERO.

I emailed the company (THERE IS NO PHONE NUMBER ON THEIR WEBSITE)

I then found a phone # through my credit card statement and called. It just went to a regular answering machine.

Reimer Seeds never contacted me. I think this may be just a guy buying and repackaging seeds. The seed packets is a generic white envelope that says 'Reimer Seeds' and then a sticker is placed on the packet that tells the contents. That's a tip off right there.

I also noticed that in 2 of the last 3 positive reviews the authors wrote exactly "I am in no way affiliated with this company nor have I been compensated in any way for this positive review" and "I am not associated with or have been compensated by Reimer Seeds in any way." I find this unusual.

I understand that occasionally there is low germination rates with seeds. But Reimer has not bothered to contact me in any way.

BEWARE THE COMPANY THAT DOES NOT PROVIDE A PHONE NUMBER!

Note that the Reimer return policy states:

"All sales are final and we do not accept returns for any reason"

Here is what Reimer Seeds say on their guarantee:

"Money Back Guarantee
We guarantee that our seeds will grow! If the seeds do not germinate, and we test the seeds and find a problem with the seeds, you get your money back! You must notify us know within 120 days of purchase if you experience any germination problems."

Here is what Burpee say's on their guarantee:

"The Burpee Guarantee

We guarantee all products in this catalogue to the full amount of the purchase price. We shall refund your money or provide a replacement, anytime within a year if you are not satisfied.

Here is Johnny's guarantee:

"Everything we sell is backed by Johnny's 100% satisfaction guarantee. If anything you buy from us proves unsatisfactory we will either replace it or refund the purchase price, whichever you prefer."

Here is Territorial's guarantee:

"Territorial Seed Company Guarantee
At Territorial our products are backed by our full guarantee. We want our customers to be 100% satisfied with both the seed and supplies that you buy from us. If anything you buy from Territorial proves to be unsatisfactory, we will either replace the item or refund the purchase price, whichever you prefer."

Territorial, Johnny's, and Burpee guarantee on satisfaction.

Reimer seeds gets to 'test' the seeds....hmmm.....that's after they've already stated that they don't accept returns for any reason....hmmm. Seems kinda shady to me.

Reimer seeds obviously does not care about customer satisfaction and will not guarantee it.

The only good thing I received from this company was a lesson to CHECK THE DG WATCHDOG FIRST.



Negative lisainSF
(1 review)
On Mar 11, 2010, lisainSF San Francisco, CA wrote:

Posted on March 11, 2010, updated March 11, 2010
We received a gift certificate for this company from some dear friends with whom we vacationed in Mexico last year. They had done some research and saw that Reimer had a wide variety of habanero peppers and thought it would be fun for us to try and recreate some of the wonderful salsas we had.

The first two times we tried to place an order, when we declined expedited shipping the next page showed that our cart was empty. I emailed to complain and received this response:
"What browser and version are you using?

We tested the system and it is working fine.

Make sure you delete your temporary internet files and cookies, reboot, and try again.

Also make sure you have the latest security updates for your computer."

Gee, thanks.

Tried placing the order on a different computer and made it to the checkout with the order in tact. Entered the gift certificate and elected to pay the small remaining balance with Paypal. When we got to the final screen, we were informed that our Paypal account had been charged the entire amount. The gift certificate had vanished. . Emailed Reimer, no response for 3 days. Then this:
"The address you provided doesn’t appear in the US Post Office database. It is asking for a Suite Number/Apt Number, or Unit Number." I cry bs. We provided them with my work address, to which I have had probably over 100 packages shipped over the years. And still no response re: not crediting the gift certificate.

We are working with Paypal to get our money back. I am writing a letter to the North Carolina BBB and the attorney general. Near as I can tell, based on my experience and the comments here, this company's business model is about 50% giving people what they pay for and about 50% flat out ripping people off. Infuriating.


On March 11th, 2010, lisainSF added the following:

Update: after submitting a dispute through Paypal they refunded our money and have banned us from ever ordering through them in the future "for failure to provide a valid shipping address." Whatever. I never want to do business with them again.

The remaining question is whether our friends will be able to get a refund for their gift certificate, or whether Reimer will just keep that as a nice bonus.
Positive Martin2010
(1 review)
On Mar 10, 2010, Martin2010 Abbeville, SC wrote:

Received my order including seeds that went back ordered with in a week after ordering. Great service. Will be ordering from again..

Positive yaquigrande
(2 reviews)
On Feb 26, 2010, yaquigrande Wichita, KS wrote:

I believe that a company is only as good as their customer service when something goes wrong.
Fortunately, I have not had the opportunity to find out how good or bad Reimer Seeds customer service is since in both 2009 and 2010 I got my seeds promptly and accurately. This year (2010) I did pay the expedite charge and got my seeds in 2 days.
As for germination problems with their seed, I have no problems to report.
I truly feel bad for all the people who've had problems with this company. As everyone else in the world, I know the frustration that comes with dealing with bad customer service.
Additionally, I have to say that I am in no way affiliated with this company nor have I been compensated in any way for this positive review.














Positive ClevePepperDude
(1 review)
On Feb 18, 2010, ClevePepperDude Olmsted Falls, OH wrote:

My Reimer story...
I was looking for some Trinidad Scorpion Seeds and googled them. Only a few websites seemed to have them and they wanted credit card numbers. The sites looks like a fifth grader made them. I got to Reimer Seeds site and noticed that they use PayPal. As an avid eBay'er, I have become familiar with PayPal. Because of past experience I also googled Reimer Seeds and found this site Dave's Garden. I read the mostly negative reviews and also took note of the expedite service that some talked about. I then figured that if I pay with PayPal, I get their (PayPal) customer service to back me up or refund my money if I never got my order. I ordered The Trinidad Scorpions, as well as some Charleston peppers plus paid for the $5 expedite service and $6.75 1st class service. It was Friday night about 10 pm. Now I also read the terms and conditions (like many of you stated) and it said that orders will be done on Mondays and a bunch of other stuff so I did not bother to check my email, or the website until Tuesday. When I checked, I was surprised to see that I had a tracking number that was posted the next day - Saturday and the seeds are on the way. Well it is Wednesday and I have them here in front of me now. I can't say that they are cheap, I don't know if they are friendly, but I am happy with the speed of the shipment and will probably buy from again, but first I will see how germination goes. That is my 2 cents - I am not associated with or have been compensated by Reimer Seeds in any way. I am now a member of this site and may get involved by adding some content in the future!
ClevePepperDude

Negative Gibsi
(1 review)
On Jan 1, 2010, Gibsi Durham, NC wrote:

Reimer Seeds has got the rudest customer service department I have ever dealt with in my LIFE! I recently decided to give them a try (I forgot to check out their reviews on this site first-ooops) and ordered several types of seeds for my spring garden. I was pleased when the order arrived quickly. Unfortunately, the order arrived without the bean seeds I requested. I sent them a very polite email, saying I'm sure it was a minor oversight and could they please ship the Kentucky Pole Beans I ordered. No big deal, right?
Well- I was floored at the rude response I got from them. Their response was,"Read your receipt. The Kentucky Pole Beans are on BACKORDER."
Between me and whoever reads this, I still don't see where on my receipt it says the beans are on backorder, and I don't think it much matters.
I have cancelled the order, requested a refund, and will never order anything from them- even if they are the last seed supplier on earth. The service department sent me 3 rude emails after I cancelled my order. One stated," FYI, it is not rude to ask a customer to read a receipt." They sent me another email after that, but I deleted it unread. I don't need to spend my time arguing with an idiot in a cubicle. Unbelievable!
I'm one of those people who talks with my wallet. If a company is rude to me, I don't do business with them. There are plenty of companies out there that can sell me Kentucky pole bean seeds- I don't need to support a company who is rude to the people they depend on for income.
My suggestion for you is to try Territorial Seeds instead or Tomato Growers-that's what I have done. They both have a great selection, good prices, fast shipping, and fabulous customer service.
Good luck.

Negative gpantone3
(1 review)
On Dec 19, 2009, gpantone3 Ivoryton, CT wrote:

After reading the other comments, I now understand that it wasn't "me" and my process starting the seeds. Worst germination I have ever had for Red Savina's. And my previous experience with them was pretty good. Guess it was the luck of the draw.

Negative ricter_1
(1 review)
On Nov 27, 2009, ricter_1 Atlanta, GA wrote:

This is a warning to anyone thinking of using Reimer Seeds to purchase seeds. This “company” is lone guy working out of his mother’s house selling you second hand seeds bought from China for cents on the pound and then marking them up 200% or more. The seeds are kept in Tupperware containers for long periods of time in a poorly insulated shed, exposed to the elements. This owns up to the poor germination rates. As evident by the other posting on this forum, Reimer Seeds is incompetently run: eager to take you money but slow to ship, inconvenient to contact, and absent customer service. Do not expect refunds or good service!! I will never use this “business” again. Please, please for your sake do not use them either.

Negative Gallius
(2 reviews)
On Sep 17, 2009, Gallius Kailua, HI wrote:

I can report more or less the same experience as other have had with this company. I placed two orders for a mix of pepper & tomato seeds, which totaled approximately $150. The Tomato seeds had a germination rate around 50%, the peppers, well, they weren't even that good. Thinking that there was something wrong with my either my method or the seeds, I did a head to head "seed off" with Reimer seeds vs. Bayou Trader (peppermania) vs store bought Lake Valley, and Botanical Interests seed. As you can probably guess the Reimer seeds fell on their face with a 35% germination rate, vs Bayou Traders/Lake Valley/BI germination rate of 98%. In-effect, every dollar you spend on Reimer seeds gets you 35 cents of actual product... I think that pretty much says it all.

Neutral ffahelper
(2 reviews)
On Sep 7, 2009, ffahelper Brunswick, MO wrote:

I thought I had ordered ornamental pepper seeds from this company early enough in August to have nice plants by Christmas. I say, "I thought," because when I emailed them two weeks later about the expected delivery date, their return email told me that no order had been sent. Upon checking a printed copy of the order I had made, I had not noticed a line at the bottom of the order in very fine print that had to be checked, i.e. "I agree to the terms and conditions of sale. View terms and conditions of sale." Another page on the web site gave details about how long it would take to process and ship the order. If I had carefully read that information, I would not have tried to place an order because it seemed to be an extra lengthy time period unless I paid extra. No charge had been placed on my credit card. Although I like the choices of seeds offered, I probably will not try ordering from this company again.

Negative howie24
(4 reviews)
On Jul 23, 2009, howie24 Oakville,
Canada wrote:

Rudest customer service I have ever experienced. Stay away from this company at all costs. Wish I had read the comments about these guys before I placed my order.

Positive tighewhite
(1 review)
On Jul 16, 2009, tighewhite Hayesville NC,
United States wrote:

Looks like a lot of people had a bad experience
Mine was very good - I ordered 4 different kinds of peppers, which is their specialty. Got all of them within a week. Germination was 95% or so. Seed count was 12-15 per pack more than the 10 it was supposed to be.
I will still buy pepper seeds here. They have way more varieties than anywhere else

Positive petesam
(1 review)
On Jun 14, 2009, petesam Gothenburg, NE wrote:

Despite the negative ratings and bad reviews, with misgivings I ordered from this company. They were the only source of Discovery cabbage seed I could find. The order wasn't large, about $20:00 and I was pleased that the shipment was very prompt, the seeds all grew. Packages were small but I don't have a huge garden and am satisfied. Will order again.

Negative punki53
(1 review)
On Jun 10, 2009, punki53 Loveland, CO wrote:

Reimer seeds.
Wow, sure wish I had found this site first. We are not dealing with poor seed here we are dealing with poor business practices. They charged our credit card and never sent our seed. Then when confronted they said their was nothing they could do. I am disgusted, and we buy $$$ worth of seed every year. They will not be the recipient of our account.

Negative cherex74369
(1 review)
On Jun 5, 2009, cherex74369 Welch, OK wrote:

WhooBoy.......Wish I had found this website BEFORE I ordered from Reimer Seeds!!!
Missing items from order. Several emails regarding this and NO RESPONSES on ANY of them.
Melon seeds were INFERIOR!!! Less than 20% germination when I tested them....after I have re-planted 3 times.
NEVER NEVER NEVER AGAIN will I order from here.
BUYERS BEWARE!!!!!!!!!!!!!
I am reporting this issue to BBB in my state as well as theirs. Out a lot of money because of this (I have small truck garden so I ordered LARGE quantities).

Negative ScottKay
(1 review)
On May 6, 2009, ScottKay Waterloo, IL wrote:

On April 5, I placed an order with Reimer Seeds. The confirmation email I sent stated "We will begin processing the order and your order will be filled within 3
to 10 business days (excluding Saturdays, Sundays, and Holidays). " On April 25, I still had not received the order and had gotten NO email from Reimer since the order was placed. I sent two email inquiries with no response. I called them on the phone - no response. I then contacted my credit card company and they agreed to cover the charge. Reimer finally sent an email on May 6 (32 days after the order was placed) informing me that the order was shipped. I contacted them to inquire as to why they had not responded to my emails and got a very rude response back. My credit card company says that since they covered the charge, the seeds are mine for free (though after looking at others experiences, it is doubtful they will even germinate).

I have contacted the Better Business Bureau. I would advise others who have had a similar experience to do the same.

Positive AnthonyR
(4 reviews)
On May 4, 2009, AnthonyR Ocean Springs, MS wrote:

I have made two somewhat large orders with this company and both times I was statisfied. All the seeds where there that I ordered.

Good things:
Got orders right and received within 2 weeks. This company has a phenominal vegetable selection! The pepper and tomato section is HUGE. You can find all your seeds here and then some! Internet site was updated some months ago and you can make a wish list while you look.

Bad things:
Kinda pricey to be around 3-4 bucks for some 20 seeds. Some seeds are out of stock and have been for long periods.

Recommendation:
I read on this board Remier's customer service is suspect and thats a shame. With such a huge selection of seeds just buy what you can't find anywhere else from these guys. There is alot of odd and hard to find vegetable seeds on their sight.

Negative writernan
(2 reviews)
On Apr 13, 2009, writernan Vonore, TN wrote:

This company is by far the most rude internet company I have ever dealt with. Customer service is not part of their jargon. Ordered seeds and planting medium for $70 on March 7. Website said that the order would be filled in 3 to 10 business days. I checked the website on day 12 (March 24) and noted that the order had not been processed. Looked for a phone #; there is none. So I e-mailed inquiring. No answer. Then I cancelled the order and that's when the real ordeal began. They insisted that I had to take the order. Didn't I read their Terms and Conditions?? Frankly, what they had said on the order form was what I was going by. Then I stumbled on Dave's Garden Watchdog as I googled in their name - what a Shock!! MANY people have had problems with this company, from lack of seed quality to late deliveries and more. I have had my credit card company withhold payment and reported them to the BBB. My order placed with Territorial Seeds arrived within the week of order, on the same day that Reimers came in 3 weeks late. And, I'm happy to report that everything has germinated and the plants look terrific.

Negative Cwhite111
(2 reviews)
On Apr 12, 2009, Cwhite111 Pullman, WA wrote:

The same complaint as everyone else, this company will not ship seeds in a timely manner and are extremely rude. Take your money elsewhere, let's try and drive this worthless company out of business.

Negative RussMartin4154
(6 reviews)
On Apr 11, 2009, RussMartin4154 Omaha, NE (Zone 5b) wrote:

My principal complaint echoes many others: Poor communication.

They have no telephone number on the web site. I can understand this; neither does Tomatofest. But they did not respond to E-mail.

I ordered on 14 March. I had trouble using any of my credit cards with their on-line ordering system, and I tried 3 times with each. Finally, I used an E-check.

I also paid the $5.00 for expedited service.

I informed them on 14 April by E-mail about the credit card problem. Since they won't ship on an E-check until it has cleared, I invited them to call my credit union (even gave them the phone number) to speed things along. No reply.

When I saw that the E-check had been processed by my credit union on 17 April, I informed them of this by E-mail. No reply.

I did indeed receive the seeds ordered; of the 12 varieties of tomato seeds, 11 have germinated at 70% to 100%, and it's only 8 days out, so I won't complain there.

My total order (seeds, supplies, etc.) including shipping and expedited service was $164.25. To me, this is a large expenditure, so some reassurance about the payment issues would have made me feel a lot more confident.


On July 3rd, 2009, RussMartin4154 changed the rating from neutral to negative and added the following:

I'm sorry to have to do it, but I'm changing my rating to negative.

On 09 June, I used their site to send a polite E-mail about poor performance of tomato seeds, specifically Nebraska Wedding (8 percent germination) and, to a lesser extent, Red Jelly Bean (failure to thrive). I waited 2 weeks, then, having received no reply, followed up with an equally polite letter by US Postal Service on 24 June. Ten days later, I've still heard nothing.

This is a sad state of affairs indeed, because the many other seeds I got from them in the same order performed well.
On July 23rd, 2009, RussMartin4154 added the following:

It has now been a month since my letter by US mail, and still no response. I may try certified mail with return receipt, just so I can satisfy myself that someone at least received my correspondence.
Negative Maxsio
(2 reviews)
On Apr 10, 2009, Maxsio San Francisco, CA wrote:

As you can see this company in the past 12 months alone, has received 400% more negative feedback than positive ones. You have to work hard to get this many negative reviews and boy, they deserve their ranking.

Instead look at Territorial Seeds they get ten times more positive rating than negatives ones. Johnny's Selected seeds gets 500% more positive ratings than negative ones.

I wish I had found out about Reimer Seeds before ordering from them. They are an arrogant, inefficient, bunch of no goods. They sat on my order for two weeks, when I inquired about the order it took them 2-3 days to respond and their response is that we have shipped it which is a big fat lie. All they did is put a shipping request into USPS at midnight last night. Dishonest seed sellers. I will never do business with them again.

Positive johansc123
(1 review)
On Apr 9, 2009, johansc123 Manchester, CT wrote:

I ordered Pink Brandywine, Brown Cherry, and Carbon Tomatoes. Also, Fish Hot Peppers. I received them within 10 days of ordering them, but I did pay the extra $5 to get to the top of list. There were more seeds than I expected in each pack and it was packaged professionally. So far I all of the tomato seeds I planted have germinated and now all have their first leaves, working on the second set. The Peppers havent come up yet but it hasnt even been 2 weeks yet and it's cold in my house.

Overall, I will order from this company again. Germaination rates are near 100% and I have never grown or had a garden before. All this talk about professional or very experienced people not being able to germinate and grow with their seeds is a bunch of Baloney.

Negative gg123456
(8 reviews)
On Apr 8, 2009, gg123456 Brooklyn, NY wrote:

Complaint is same as everyone else's. Ordered seeds three weeks ago. Have not received the seeds and they did not respond to email inquiry's asking for status. The company is a disgrace. They survive because I, like most people didnt think to check them out at this watchdog before ordering. Aslo charging $6 to ship a packet of seeds that can be sent with a 42cent stamp is obscene.

Negative MitchHardy
(2 reviews)
On Apr 8, 2009, MitchHardy Rowley, MA wrote:

After enjoying Dave's Garden for years without signing up, I'll give Reimer Seeds credit for providing the motivation for me to join the Dave's Garden community. (I think that's about all I'll give them credit for, however.) Here's my story:

I have been a gardener since I was in the 3rd grade. I won't tell you what year that was, I'll just mention that a certain popular US president was assassinated that year. I have been a commercial market gardener in coastal Massachusetts since 1991.

Back in the mid-1990's, I used to grow a variety of yellow tomato called Golden Sunburst. To this day, I still consider it the only yellow tomato worth growing or eating. To give you some sense of where I'm coming from on tomatoes, I am growing 10 varieties this year, which is less than average for me. I have grown nearly 200 tomato varieties since I went commercial.

After several years of growing Golden Sunburst, it was discontinued by the trade. (Don't you hate it when that happens? I do!) I managed to save my own seed for several years - even though it is a hybrid, it came remarkably true to type. I thought I had de-hybridized it, but two crop (personal?) failures in a row wiped out my supply. I looked it up in the Seed Saver's Exchange and found just one company who carried Golden Sunburst (sorry, don't remember the name and I'm not going up to the attic to look for it), but that supplier was a wholesaler with a minimum 1 pound order. One pound of tomato seed was a bit beyond me, so I passed, mourning the effective loss of one of my all-time favorite varieties.

On a whim, I googled "Golden Sunburst" back in February, and, guess what? Reimer's Seeds carried it. Boy, was I excited! (I'm one of those people who get excited by tomato seeds...what can I say?) I rushed to place my order for several packets, thinking how pleased my CSA shareholders would be.

I should have rushed to check out Reimer's Seeds on Dave's Garden.....

I can't say I had any difficulty with delivery. Reimer's delivery speed ranked 5th out of the 10 suppliers I ordered from this year.

The problem was 0% germination.

I start tomato seeds on 3/4-inch mini-(soil)blocks placed on scraps of 1/2-inch plywood. I can fit roughly 1,000 blocks per scrap. All the blocks on each scrap are made from the same batch of blocking mix. All the tomato seeds planted on each scrap receive identical treatment: same temperature, same moisture, etc.

Planted on the same plywood scrap, the tomato seeds (280 Ultimate Opener seeds from Shumway) to the left of Golden Sunburst achieved c.95% germinazation. The tomato seeds to the right (280 Mortgage Lifter seeds, also from Shumway) sprouted at a rate just under 100%. Apart form Golden Sunburst, all of the other varieties (9 of them, from 5 tomato seed suppliers) sprouted at rates of 85% - 99.9%. Golden Sunburst, as I said, didn't sprout a single seed.

I am sharing this with you because I strongly suspect Reimer's of buying an old pound or two of that late-1990's era seed (it's cheaper if you buy it after the germinization percentage drops to around 0%....) and trying to pass it off as fresh. My suspicions are based on the fact that nobody, as far as I can tell, has carried that variety (wholesale or retail) for a number of years.

I seem to recall hearing that all seed in commerce must germinate at a minimum rate of 80% according to federal law. Does anyone know if that's true? Can we complain to the feds about Reimer?

I was going to contact Reimer to complain, but, just for kicks, first I googled "Reimer Seeds Reviews," which brought me here. After reading all the posts, I suppose there's no point in my complaining to Reimer's after all....

I supose I'm just out the money. I'm too busy growing food to chase Reimer's, and my experience with credit card companies' dispute resolution process has taught me that they tend to favor the vendor, but at least I've learned one thing:

Next time I'll visit Dave's Garden before ordering from a new vendor!


On April 9th, 2009, MitchHardy added the following:

johansc123 - You sound like a shill for Reimer's Seeds. If you are new to gardening, you might think twice before insulting those of us who have decades of experience, i.e. your "baloney" comment. I've probably grown more varieties of peppers than you've read catalogue descriptions, and it's never taken me longer than 5 days to sprout pepper seeds. If your seeds from Reimer's haven't sprouted in 2 weeks, they're probably dead....
Negative johnrsharp
(3 reviews)
On Apr 4, 2009, johnrsharp Hillsboro, OR (Zone 8b) wrote:

Ordered 6 kinds of seeds. Three worked out well. Two did not sprout at all. One kind of tomato seed sprouted, but into the wrong variety of tomato. A very bland and totally useless tomato, not even in their catalog. Riemer's customer service is from hell. They never admitted any fault, always insisting that I did something wrong.

Negative blueberrytom
(3 reviews)
On Mar 30, 2009, blueberrytom Medfield, MA wrote:

In 2008, I ordered a bunch of seeds from these guys, took a while for them to process the order, and they said that the delay was that the flu hit the whole company (not joking, I have the emails).

In 2009, I ordered a bunch of heirloom tomatoe seeds, sent 3 queries asking when I could expect my order to ship - heard nothing back, and decided to cancel so I could order with another company because I had no idea when they'd ship and because they wouldn't answer an email. They sent me an email back saying that I should have done expedited shipping and that I'm "banned from ever ordering from them again" (I guess because I canceled the order).

I'd definitely order with someone else - there's no phone number attached to these guys, there's only an email address which they don't bother to answer, you can't add or subtract anything from your order (which you can from Burpee or any of the other places out there), and you have no visibility into when your order will actually ship.

Negative lily11
(1 review)
On Mar 28, 2009, lily11 Rainier, OR wrote:

I sent three messages to Reimer Seed Company before ever getting a response. My credit card had been charged the day the order was placed but three weeks later, the order still was unshipped. When Reimer finally contacted me it was with this message: The package was ready to be filled and shipped tomorrow, but we cancelled the order and refunded your credit card.

Please add Expedited Service in the future if you need the order quickly!

I had not asked them to cancel my order. I only wanted it to be sent. DO NOT ORDER FROM THIS COMPANY!



Positive ndps99
(9 reviews)
On Mar 27, 2009, ndps99 Holyoke, MA wrote:

This is my first order from Reimer Seeds. I found them after doing a Google search for a recommended variety of Watermelon (Blacktail Mountain). When ordering those, I also took the opportunity to order a few varieties of pumpkins. The seeds came within a few days, all exactly as ordered with no substitutions and no problems. This company also seems to pack a relatively large quantity of seeds per packet for the price. So far, a very good experience.

Negative gadawgie
(1 review)
On Mar 23, 2009, gadawgie Mountainair, NM wrote:

my complaint the same as others listed here. i ordered on 3/5/09 and my credit card charged, but i have received nothing. to date they have not responded to two emails sent inquiring about my order. i would not recommend this company to anyone based upon my experience.

Negative zoiboi
(1 review)
On Mar 23, 2009, zoiboi Lancaster, SC wrote:

My experience sounds similar to the one below.

According to the site they were to ship within 3-7 days of placing the order. I contacted Reimer via there customer service system on day 3 for an estimated ETA since my order was showing as paid but unprocessed. By day 8 I had no response, so I sent another email because the status had not changed on the site. Again no response.

On day 11 I contacted them again (last Tuesday) and informed them that if they couldn't ship my seeds by Thursday (day 13)or give me an ETA I wanted the order canceled and I would be taking action if neither occurred (and I listed the actions).

As of Friday morning the order was still not processed or shipped and I had no response. I contacted my bank and am having the credit card charge rescinded. I have also contacted the NC Department of Agriculture and am starting the process of filing a complaint since Reimer has to be licensed by the state.

I sent them another email informing them of the reversal and my contact with the NCDA.

Oh..and I have since found out the BBB rates them as a C+ due to complaints.

If Reimer shows up on your search results, purge your browser's cookies and cache and get as far away as possible!

Negative AwCrapBob
(1 review)
On Mar 21, 2009, AwCrapBob Salt Lake City, UT wrote:

I ordered 11 different seeds from Reimer on 3/1. On 3/2 they charged my credit card.
On 3/16 (Monday) I emailed them because the status was still unshipped, no reply.
Emailed again 3/18 (Wednesday), status still unshipped, no reply.
Emailed early in the day on 3/19 (Thursday), said that I needed to know if the order would be shipped this week. No reply.

I went ahead and ordered from another source and paid expedited shipping to make sure I'd get them quickly (time is running out to get these started).

Emailed Reimer late night 3/19, told them to cancel order as I had to order from another source, told them I had emailed my bank to freeze payment.

Got an email from Reimer at 2:30 their time (afternoon) on 3/20 saying my order had been shipped. I replied giving them the above sequence, they said "Sorry, we never got those emails"...yet they got that one I replied to and somehow 12 hours after telling them the payment would be frozen they claimed the order was shipped.

I replied to the email that I would send the package back (as I didn't need it any longer), they replied "We don't accept returns". Again, they never got 3 emails from me, yet were able to respond to my replies to theirs in minutes!

I checked the tracking # they sent me (4 pm their time, 3/20). The one site was just a print-your-own label site, saying the postage had been paid for that number for 1 oz. of postage...can 11 packages of seeds possibly-with an envelope to pack them in-weigh 1 ounce?
The USPS site had no record of this number.

By just after midnight 3/21 the USPS site said that the tracking # was assigned to a package that had not been delivered to them yet.

So, all they have done at this point is print a label for shipping-and by the end of their business day on 3/20 notified the USPS that they would be getting a package with that # from them. The package was not shipped as they claim, they are at this point trying to jam the package down my throat and then try to refuse to accept a return.

Fortunately, I have very well documented this (emails, screenshots of the tracking lookups-which I emailed to myself to get a timestamp on them), so when the bank sends me the dispute form (the bank had called me back 3/20 later afternoon to say they were sending a dispute form-they had evidently called Reimer and were told it was too late to cancel the order, it was shipped) they will get full documentation of the events and the faux shipping.

And evidently, if the seeds don't germinate, they have a return policy where you ship them the seeds and they will tell you if it was the seeds fault or not. I'm guessing what would happen if I tried to send seeds that didn't germinate back to them.

Avoid these people. Not worth the hassle...their selection of seeds-tomatoes especially-looks great (which was why I ordered from them-I wished I had looked them up but they were recommended by a coworker so I trusted them), but their customer service is pure garbage, there is no return policy, and a dodgy looking policy of determining of the non-germination is your or their fault.

Negative BWWoodland
(1 review)
On Mar 10, 2009, BWWoodland Lumberton, TX wrote:

On Feb 17 I placed an order foe zipper cream seeds ( listed as In Stock) . Waited 2 weeks and inquired twice about my order. Got a responce to the second E-mail. The responce was that it was on back-order. I asked for an ETA on the back- order, with no responce. I cancelled my order and am hoping for a refund

Neutral mkavis
(1 review)
On Feb 23, 2009, mkavis Parrish, FL wrote:

I ordered and paid via Paypal on February 8. Today is the 23rd and my order is still not shipped. My email to them last week was not responded to. I just sent another telling them if I don't get an update I am getting my money back. I hope to get a response soon. After reading many of these reviews, I am worried about the germination rate of these seeds. I have used Pepper Joe's the last three years with great success but they don't have the variety that Reimer has.


On February 23rd, 2009, mkavis changed the rating from negative to neutral and added the following:

Moving to neutral. They responded today and shipped today. Luckily I received a professional and courteous response unlike many of the ones mentioned in the other posts. They did say they were slammed with orders and were closed one day. That's all I need is an update. Nobody dies if the seeds take a while to get here. It's all about setting expectations!

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