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Comments regarding Easyliving Native Perennial Wildflowers (Easy Living Wildflowers)

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You are viewing only negative comments

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23 positives
No neutrals
1 negative

Comments:

RatingAuthorContent
Negative trillium612
(3 reviews)
On May 9, 2007, trillium612 Portage, WI (Zone 4b) wrote:

I reserve my experience as a neutral and not a negative only in that the service was excellent and pleasant and plants arrived in the expected time frame. Plants appear to be of acceptable quality except for what was damaged in shipping.
The goatsbeard was broken due to improper packing. One pot was very dry but not yet wilted. One plant was completely unmarked. If it had been dormant I would have had no idea what it was. Luckily I recognized it but others may not. One pot had two labels in it of different species but I beleive it is the one I ordered. One pot had very little dirt in it.
Shipping was EXTREMELY expensive, more so than any other company I have dealt with. They use newspapers for packing which made the box overly heavy. I was charged $17 to ship 9 plants which would cost $10-$12 from anywhere else I have ordered or worked at. The box arrived damaged looking.
There were no transplanting or unpacking instructions included. Plants were only labelled with a name written in pencil with no directions on light,soil et cet. One pot was broken.
In general I am very disappointed by the unprofessional appearance of the package and product. They look more like something I would buy at a local plant sale or get in trade. Yes, the price per plant is good, but with the high shipping charges I had expected a much more profesional packing job, or larger plants or something to cost that much.
I would not purchase from here again based on the high shipping charges alone in combination with the unprofessional shipping and lack of information included with the plants. It is unfortunate as they do carry many unique species.


On May 19th, 2007, trillium612 changed the rating from neutral to negative and added the following:

After the companys response to me I have decided to change the rating to negative. They did admit the goatsbeard should have been packed better but offered no replacement/refund. They said the one plant had two tags because if the packers notice something else in the pot they put another tag in it instead of weeding it out. The other tag that was in the pot was a plant I did not want. Even as a freebie I would not want it. It places a pretty big assumption that the person packing can recognize a seedling of another species. I did not receive any response/ apology to the one pot not having any tag at all, maybe that plant the packers didn't even know what it was. I received a pretty snippy response when I said the shipping was expensive and offered another suggestion. the excuse being a fuel and rural deliver surcharge. Even without that it would still be more expensive than other places I have ordered from. I really hate to give a negative but I am wholly dissatisfied with my experience from this company and will not be ordering from them again nor would I recommend this company to anyone else.


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