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|On Jul 9, 2019, knoxgal Knoxville, TN wrote:
Wonderful, wonderful company. If all companies were this good, had products this superior and customer service this excellent life would be a much happier experience.
On Jul 9, 2019, Brent & Becky's Bulbs responded with:
"On Jul 9, 2019 2:14 PM, Brent & Becky\'s Bulbs responded with:
HOLY SMOKES! Definitely feeling the love out there in Knoxville! Thank YOU for taking the time to say such nice things in a world where it seems easier for folks to point out the negative! You just made our day! "
|On Apr 30, 2019, SonnyandSam Mechanicsburg, PA wrote:
Posted on February 4, 2019, updated April 30, 2019
On April 30th, 2019, SonnyandSam added the following:
Just a quick update. ALL of my 300 bulbs came up; even those I was planting in December and January. The ones that have bloomed look beautiful. Still have about 50 or so that need to bloom. IF I can find room, I'll probably order more bulbs from Brent & Becky's. Great place to shop for bulbs!
On Apr 30, 2019, Brent & Becky's Bulbs responded with:
"On Feb 4, 2019 10:52 AM, Brent & Becky\\\'s Bulbs responded with:
SonnyandSam, we can\'t tell you how much it means to us when people take the time to send out a good word. But YOU! Wow! Thank you for taking your time to submit not only wonderful comments but also in such detail!
On May 1, 2019 7:38 AM, Brent & Becky\'s Bulbs added:
Thank you SO much! We appreciate the kind words AGAIN! This will bring smiles to our staff's faces!"
|On Apr 30, 2019, DonnaMack Elgin, IL (Zone 5a) wrote:
Posted on February 16, 2019, updated April 30, 2019
On November 11th, 2009, DonnaMack added the following:
I have been ordering from B&B every year since my initial review, and I continue to be very pleased with this company. From tulips, to iris reticulata, to crocus vernus, to narcissus, the quality is excellent and the customer service superb. I am also happy to say that the required quantities have been reduced, which has given me the ability to acquire smaller quantities of more bulbs. The ten Vie en Rose daffs I just received, for example, are huge and fresh. In terms of quality, they are on par with the best.
On November 21st, 2012, DonnaMack added the following:
I places three orders this year - two regular orders and a sale order. All of the bulbs were wonderful, as always, and there was a nice touch. As I noted, I placed an initial order, and when I placed a second I was sent an email inquiring as to whether I could like them combined, in order to save shipping. I did, of course, but most companies would not have asked.
The result was that I saves several dollars on shipping. Very nice!
On May 11th, 2015, DonnaMack added the following:
I received delivery on a Brent and Becky \\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\"special\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\" adveretised on the web: Pixie \\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\'Pinot Meunier Purple\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\' dwarf Grape. I ordered two, because I have always wanted to grow grapes and was fascinated by the fact that I could do it indoors on my south facing patio. The two plants came today and I am delighted. Tiny grapes have already formed. Instructions are excellent, and I have a small trellis on which to grow them.
I have always had high expectations of this company and my expectations were exceeded in this case. I am very pleased.
On April 29th, 2016, DonnaMack added the following:
I recalled that my very first order from Brent and Becky\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\'s Bulbs was lilies, and I saw some varieties I really wanted to add to my collection. I was stunned by the tremendous value. In earlier days ordering five seemed a challenge, but not now, and I grabbed great lilies at wonderful prices. It takes me back, because the very first lilies I ordered, many years ago, were five lilium regale, and I am happy to say that through two moves, those wonderful lilies are still with me.
That was in 1999. What a wonderful company.
On April 28th, 2017, DonnaMack added the following:
I placed another order for more of the Pixie Grapes (because they were so wonderful) and for some bletilla, which I plan to grow in a pot because of my climate. They were delivered yesterday in a CRATE! I couldn\\\\\\\\\\\\\\\'t believe it. The crate had cardboard over the top, with plastic ties to secure the cardboard, the plant material was underneath in carefully packed bags with newspaper cushioning. I have never received such meticulously wrapped plants in a reusable crate - very much like a large milk crate. It was clear that it could have been turned upside down, or dropped, or tossed, and it still would have arrived in beautiful condition.
Of course the plants were perfect - mine always are - but in a crate! These lovely people really care.
On October 19th, 2017, DonnaMack added the following:
I received my fall order on October 5th. Perfect timing. Our first freeze date is supposedly October 15, but we are actually enjoying warmer temps, and out last freeze date will be about ten days later this year. This means that I have had perfect conditions for planting the gorgeous bulbs that I received from Brent and Becky. I used to order from four or five companies every for spring and fall generalist planting. But they are so great I am down to 2, the only other one being Old House Gardens, and that is because they have a few things B&B do not.
The best part is being able to order in multiples from the smallest number. I\\\\\\\'m very glad that they explained this on the website. I garden for clients, and I would direct them to B&B (actually, it\\\\\\\'s the only company to which I direct them) and when I explain that they don\\\\\\\'t have to order 50, and there is no minimum order, and that the bulbs are first rate, and from a family company, they are sold.
I put in some old favorites, but actually found things I had never seen before, and am so pleased with the quality of the bulbs and their packaging. Thank you again, all the people who take the time to package and send these beauties.
On November 4th, 2018, DonnaMack added the following:
Another excellent order from Brent and Becky, whose company is now number one on my ordering list. The quality is so excellent and the prices so reasonable that if they have what I am seeking, I order it from them.
I tried some new bulbs this year, and as always they were packed with great care. I felt comfortable doing this because I ordered some new tulips last year. Their communication is also excellent that I know when the bulbs are coming and can be prepared.
14 years with these wonderful people. Many more to come.
On February 16th, 2019, DonnaMack added the following:
Is it possible that the items that you wanted were from the fall catalog? None of them are available until after March 1. I placed an order on February 15 for items I had been looking at for months but did not put in my cart. All of them went through and I have a receipt.
On April 30th, 2019, DonnaMack added the following:
Ah, the monotony of perfect service and beautiful bulbs year after year! Oh yes, I forget - my card had been compromised and these lovely people called me to update my information with such patience and courtesy. I just received my bulbs, some of which I had never purchased before (two kings of polyanthus tuberosa, nanus glads) because I feel confident that they will be excellent - and they are.
I an reviewing the catalog for my fall orders. It's great to have the catalog for the entire year because I have the opportunity to compare my bulbs to the pictures and judge whether I need different amounts. This is something rare with companies and very welcomed.
15 years and counting. Thank you, B&B.
On Apr 30, 2019, Brent & Becky's Bulbs responded with:
"On May 11, 2015 8:23 AM, Brent & Becky\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\'s Bulbs responded with:
You\\\\\\\\\\\\\\\'ve just made our day! That\\\\\\\\\\\\\\\'s wonderful news! Thank you for taking some time out of your day to spread a little cheer. All the best, and happy gardening!
On Apr 29, 2016 10:45 AM, Brent & Becky\\\\\\\\\\\\\\\'s Bulbs added:
You continue to be very generous in your kind remarks! Thank you, from all of us, for your support and trust in us! We\\\\\\\'re looking forward to being there for you for a long time to come!
On Apr 28, 2017 7:58 AM, Brent & Becky\\\\\\\'s Bulbs added:
Hi, DonnaMack! It\\\'s been almost a year exactly since we last spoke, but still, we\\\'re overjoyed at your happiness with how we treat our customers! We will be passing your comments on to our Warehouse Shipping staff, as they DO pay close attention and make sure everything is safe and cozy for the trip to your house. This should make their day! Thanks again for the kind words!
On Oct 19, 2017 11:34 AM, Brent & Becky\\\'s Bulbs added:
You continue to warm our hearts! Thanks so much yet again for your kind words! Happy planting!
On Nov 5, 2018 8:59 AM, Brent & Becky\'s Bulbs added:
Ho... Ly........ COW! For anyone who reads this, NO, we did NOT pay her to say all of this. We appreciate people who take time out of their day to compliment an individual or a company. But, if we only got ONE of these per year, we'd be over the moon! Thank you, DonnaMack! Times 10! We look forward to making you happy for as long as we can! Happy planting and we look forward to pictures in the Spring!"
|On Mar 10, 2019, ConGar wrote:
Posted on May 2, 2010, updated March 10, 2019
On May 2nd, 2010, ConGar added the following:
Well, all but three of the fall bulbs popped up this spring, and I freely admit the ones that didn\'t were completely my fault - I had to order a few more bulbs than I actually needed (on all but one variety I had to order ten bulbs of each, which left me with a few \"oddballs.\"), and I didn\'t have a good space for a few of them which meant they ended up in very bad spaces, and so I\'m not surprised they didn\'t make it, I am surprised that one of them did try and shoot some green up, it just couldn\'t make it in the end.
Anyway, I ordered a few bulbs for spring, and while I think they\'ll all be okay, I had to plant six of them sideways because I literally couldn\'t figure out top/bottom, but I\'ve done that before on other bulbs and have never had any problems with sideways planting.
However, I ordered a Dahlia and while it looked over all great there were a couple of the \"roots\" almost broken off, I went ahead and planted it, then called B&B just in case. As I told them I think it\'ll be fine, but different from other companies I deal with (ones offering a lifetime or one year replacement) B&B doesn\'t do that, so I knew I needed to let them know that it was damaged (at least slightly) on receipt. As I said I think it\'ll be fine, but thought it would be best to let them know just in case it ends up not being fine.
But despite that small damage to that one plant, I\'m still positive about this company.
On March 10th, 2019, ConGar added the following:
10 years since my first order (2009) with this company and still completely positive.
However, I will admit that this time my trying to order didn't go smoothly. Admittedly the night I was trying to place my order I didn't know if it was my PC or their website, but I was having trouble getting my purchase together and then getting it to the order stage - so much so that I was about to give up and just use a good old fashioned phone call to place my order. Though as it was late I would've had to wait until the next business day so I kept trying.
But finally I got it together and was able to place my order, but I thought something seemed off yet I admit I wasn't sure what was "off" so I decided to just set back to wait for my order. Several days later I get a good old fashioned letter from them stating that for some reason the computer didn't give me the full discount on my order and they had caught it and fixed the issue. Score for them, because as I had I'd thought something was off I wasn't sure what and had decided to let it go as it could have easily just been in my head you know.
Anyway, while I don't have the order and won't for about a month (which is fine) that good old fashioned and unexpected letter makes me feel very good about this company even better than I already felt about them.
On Mar 10, 2019, Brent & Becky's Bulbs responded with:
"On May 1, 2019 7:37 AM, Brent & Becky\'s Bulbs responded with:
Here's to another great 15 years! Thank you for everything!"
|On Jan 29, 2019, jeh1856 Fombell, PA wrote:
I mostly buy tulips and daffodils ever year. Every year they have been excellent quantity with good results.
On Jan 29, 2019, Brent & Becky's Bulbs responded with:
"On Jan 31, 2019 9:03 AM, Brent & Becky\'s Bulbs responded with:
Thank you so much! This is always our goal, so thank you for taking the time to let us know!"
|On Nov 19, 2018, Fancy213 Saint Paul, MN wrote:
Had been getting their catalogs for a few yrs and saw they had some amaryllis for sale that I would like to add to my collection. So placed the order I believe it was in Aug. they were shipped in Oct. They arrived in excellent condition except for 1 the flower stem was a bit damaged, it bloomed fine. But, was blown away as to the size of the bulbs, they were beyond huge. I know I will be ordering again from them in the future.
On Nov 19, 2018, Brent & Becky's Bulbs responded with:
"On Nov 19, 2018 12:36 PM, Brent & Becky\'s Bulbs responded with:
Whoop, whoop! (happy dance) We're thrilled that you're happy with your decision! Thank you for taking the time to express your positive feedback! We'll do our best to continue to impress you! Happy Thanksgiving to you and yours from us and ours!"
|On Oct 27, 2018, carolmo Olathe, KS (Zone 5a) wrote:
I order from them almost every year - always get the very best bulbs - this time I got 5 fancy daffodils in yellow and coral pink - gave 1 of each to daughter - she said they are huge and double - I said they always are - she asked if they would really provide 2 blooms - I said of course. I thought she knew more than me by now. Bet she starts ordering from these guys now. ;)
On Oct 27, 2018, Brent & Becky's Bulbs responded with:
"On Oct 29, 2018 7:41 AM, Brent & Becky\'s Bulbs responded with:
Thank you for sharing this wonderful story! It's great that you're passing on your knowledge to the next generation. And we'll be here for them when they call. And thank you for your kind words, it really means the world to us!"
|On Jun 2, 2018, Tidewatergarden Waverly, VA wrote:
Ordered from them for three+ years. Always good to great to excellent quality bulbs, rhizomes, tubers and plugs of perennials. Great pricing. Highly recommend.
On Jun 2, 2018, Brent & Becky's Bulbs responded with:
"On Jun 4, 2018 8:00 AM, Brent & Becky\'s Bulbs responded with:
|On May 10, 2018, TLHGardener Tallahassee, FL wrote:
Posted on April 15, 2018, updated May 10, 2018
On April 15th, 2018, TLHGardener changed the rating from positive to negative and added the following:
This year we were disappointed. We have ordered bulbs in the past and received excellent bulbs at good prices. The bulbs have always
produced and looked nice. Customer service has always been good. They have arrived when promised.
This year we ordered 300 Carlton for planting at our farm between Montgomery and Birmingham. In prior years we ordered that many or more and had no issues with size or performance. When we received them this year, we thought they were disappointing in size---smaller than in previous years. But we did not complain and we planted them in two different places---at the farm and another house 4 miles west. Only about 30 percent of the Carlton bloomed at either location. I had promised to give some of the bulbs I ordered to my neighbor but the ones from Brent & Beckys were so small I went to Lowe\'s and bought huge bulbs at as good of price to give her. Her bulbs performed beautifully--far better than mine. So thankful I did not give her any of the bulbs I ordered.
Did I complain to B&B? I thought I posted a comment on their Facebook page . Maybe they did not see it. What is the point other than just letting them know of the problem with their bulbs. And I figure if I had problems , other people surely did too.
I would probably not order as large of an order in the future given how disappointing this year has been.
On May 10th, 2018, TLHGardener changed the rating from negative to positive and added the following:
I want to change my rating to POSTIVE--because Brent & Becky's gave me over $160 credit for the problem I experienced on the Carlton bulbs. I should have complained to them when I planted them but they stood up and I think did something fair. While I am not happy with the Carlton bulbs in 2017 (size and fact only 70% bloomed), at least they gave me credit! So based on the previous couple of years of experience I will order from them again.
On May 10, 2018, Brent & Becky's Bulbs responded with:
"On Jan 23, 2017 11:53 AM, Brent & Becky\\\\\\\'s Bulbs responded with:
Thank you very much for your endorsement! We always try to do whatever we can to be helpful, from the beginning to the end of our process, and even beyond as things are blooming and questions arise. We\\\'ll be here for years to come, so thank you for your kindness and your two years of belief in us!
On Apr 16, 2018 8:20 AM, Brent & Becky\\\'s Bulbs added:
Yikes! No, we did not see a Facebook post from you. We\'re so sorry! Even looked around this morning to see if we could find it. Honestly, the only calls we\'ve gotten about anything are about the wacko bloom times due to this crazy Spring weather! Early and Late blooms happening at the same time \"so my Mid Spring blooms didn\'t bloom!\" (Yet) Nothing on Carlton at all until now. And please, feel free to call us at the office where we can more easily help you and make things better. Here is a good place to share your feelings and thoughts, and we appreciate it, but we don\'t know who you are here. Give us a ring and we can pull up your account and make steps towards making things right. Our number is toll-free, 877-661-2852. Thank you, and we look forward to hearing from you!
On May 11, 2018 7:18 AM, Brent & Becky\'s Bulbs added:
Thank you very much for reconsidering! Like we tell most people, reach out to us directly, let us investigate what may have happened, and if we need to, let us do our best to make it right. From the smallest of businesses to the largest of them all, stuff happens. We do our best to be perfect, but no one can do that.
|On Apr 26, 2018, OldGeezer164 Newnan, GA (Zone 7b) wrote:
Posted on December 9, 2017, updated April 26, 2018
On April 26th, 2018, OldGeezer164 added the following:
All the bulbs have come up and are doing well.
On Apr 26, 2018, Brent & Becky's Bulbs responded with:
"On Dec 11, 2017 8:45 AM, Brent & Becky\'s Bulbs responded with:
** swoon ** This is a great way to start out the week! Thank you so much! Holler if you need us!"
|On Apr 11, 2018, dacoitdan Lanexa, VA wrote:
I just received my spring order a few days ago. I was worried that it could get messed up due to the fact that I added to the order once and then later merged in a second order. I shouldn't have worried, because the order was perfectly filled. This was the best package order from any garden source that I have every received in my 40+ years of gardening by mail order. The order was shipped in a large plastic bulb crate secure and sound. All of the bulbs and plants were top size or larger and super healthy. When I was adding to and merging my orders, I spoke with two different customer service reps. Both were very helpful, knowledgeable and courteous. They saved me shipping costs when merging in the second order. From quality product to price, packing, shipping and customer service, I highly recommend this company.
On Apr 11, 2018, Brent & Becky's Bulbs responded with:
"On Apr 11, 2018 11:29 AM, Brent & Becky\'s Bulbs responded with:
Holy crow! This is the type of review we strive to receive every day! And you've just made ours! Thank you!!! Actually, the only thing that would have made it better would have been if you had come to get your order in person, neighbor! ;) You're not that far away, you should come visit sometime! The gardens are popping like crazy!
|On Dec 6, 2017, ncbill West Jefferson, NC wrote:
Posted on June 13, 2015, updated December 6, 2017
On December 6th, 2017, ncbill added the following:
I am giving Brent & Becky's a positive rating, mostly for nostalgia reasons. I did get some nice bulbs from them this year, but the multiple frustrations with their policies, systems, and website, eclipsed any satisfaction from superior product.
In late May (in order to receive a tiny discount), I placed a small-ish order ($220ish) for fall-shipped bulbs. Shipping charged was over 10% of the order cost. I ordered some fall crocus, and knew from clearly expressed policy in the B & B catalog, that I would be assessed additional shipping costs for that order. Now, B & B is the only company I know of that does this. With other companies, I can place an order that includes both fall and spring-shipped product, and there is no additional cost. In fact, if another company, for any reason, splits an order into multiple shipments, they cover those costs themselves. But, whatever. This was their policy and I ordered. In June, a young lady called saying she was "collecting" for that fall-shipped order. Collecting then for an order that wouldn't ship until September, October, or November? WTH? Turns out she was only collecting for that weird extra shipping fee, but in no way did she indicate that during her call. I don't think she could accurately explain what she was doing because she had no idea what she was doing. At no point in time was the status of my order expressed correctly on the B & B website. Later, I was contacted again by B & B to "collect" for this order, which started all kinds of confusion. I thought I had already paid in June, my "account" page on the website was useless to explain anything, and even the customer service folks at B & B were unable to explain to me what was going on and what had happened with this order. It finally got sorted out, and I received the orders. The bulk of the order, was delivered a full month after the orders from all the other vendors had arrived...so I was waiting for this order to fully plant new beds. The bulbs this time were just average to good, nothing exceptional. The packing was not the quality I have come to expect from B & B. The bags of bulbs were too loose inside the box, some of the bulbs were "too" sprouted, and the extra space in the box allowed the contents to bang around inside and smash/break some of the sprouts.
None of that is awful or unforgivable, was just frustrating.
Last month, when I received the 50% off notice for the B & B end of season sale, they had quite a few things I really wanted. I was going through the whole catalog, making sure to choose the right combinations of things to plant complete beds, since these bulbs would be arriving with no other plant material to join it in plantings. A few of the things I wanted disappeared while I was shopping (that happens. 50% off, right?). There were still enough of the things I wanted that I could place my order, so I did. A few days later, I received an email (on my phone) from B & B that some of the items, promised in stock at the time I ordered, were sold out. Now, they have this system that tells you, to the exact number, how much of anything they have on hand. But still, nobody's perfect, mistakes happen, etc. I was instantly exasperated, and just responded on my phone, "Can I cancel the whole order." This is what the notice said: "Unfortunately, we are sold out of Lilium Muscadet
and Lilium Regale.
Thank you so much for your order. When your order
goes down into our warehouse, if something is not
available, you will NOT be contacted. Inventory is
changing rapidly, and it is impossible to hold
orders. If your credit card was charged for the
item no longer available, the appropriate amount
will be credited back to the same card." So, they were telling me that they were sold out of two of the things I most wanted, and furthermore, if MORE of the items I wanted were not on hand, I would NOT be notified and anything on my order, or the whole order, actually, could be sold out. As I said, I was instantly exasperated, and responded "Can I cancel the whole order."
Later at home, on a real computer screen, I looked at the email and saw this in the original message from B & B:
"PLEASE DO NOT REPLY TO THIS EMAIL as it is only used for outgoing messages and not monitored for incoming messages or replies."
I wasn't quite as angry then as I was when I received the original cancellation notice, so I thought, "OK, they didn't get my message, I'll still get the order, I will make it work."
The next day, I received a notice from my credit card company that B & B had refunded my entire order. No notice from B & B at all, and the B & B website still shows the order as active. (Deep sigh.)
I use a really fast computer...a 2017 MacBook Pro with quad-core processors. It's lightning fast to shop almost any website...but not Brent & Becky's. The catalog and cart interfaces are clunky and needlessly complicated.
I still love B & B. My past experiences with their service and product have placed them head-and-shoulders above their competition, even though they are by far the most expensive source from which I order. This year, confusion and frustration clouded my experience, and then getting average product that was (in my opinion) shipped late, over-sprouted, and poorly packed...
I'll accept my part in the confusion, but really, with an operation like B & B has, there is no excuse for their website account and order histories not to display accurate and understandable information about the status of each order at any given time.
Great company. I hope they are not riding on their great reputation while they let the quality control fall by the wayside. I hope they haven't grown so big that they can't be awesome any more. I hope my experience this year was a comedy of errors and misunderstandings.
On Dec 6, 2017, Brent & Becky's Bulbs responded with:
"On Jun 14, 2015 8:32 AM, Brent & Becky\\\'s Bulbs responded with:
Holy. Cow! Thank you! We\'re practically light headed after reading that! We really do give our all everyday, and we spend a lot of time making sure you get the best product available. So, we aren\'t the \"cheap guys\" or \"box store\" types, and we don\'t apologize for that, because we feel that in the end, you win!
On Dec 7, 2017 8:59 AM, Brent & Becky\'s Bulbs added:
Hey there, ncbill.
|On May 31, 2017, GardnerGreg Norwalk, CT wrote:
I was a little skeptical of Brent and Becky's at first because the web infrastructure and ordering seemed a little dated but I'm very glad I ordered my dahlias from them. I really liked the small order size; it allowed me to try some new dahlias without having to buy 5+ at a time and their prices were comparable to bulk pricing. Each root was very healthy and I think I have only had 1 not come up. The little thing that I appreciated the most was their plant labels; each bag has a green, hard-plastic label that doubles as a plant marker. I planted 50ish dahlias this year and the last thing I wanted to do write another marker.
On May 31, 2017, Brent & Becky's Bulbs responded with:
"On May 31, 2017 11:35 AM, Brent & Becky\'s Bulbs responded with:
Thank you for your trust in us. Our website is always a work in progress and hopefully, it will be a better experience for you in the future! And we're honored at your trust in us as a first time customer. We look forward to making you this happy - at least - in the future!"
|On May 25, 2017, RebeccaLynn Winston Salem, NC (Zone 7a) wrote:
Posted on December 19, 2015, updated May 25, 2017
On June 5th, 2014, RebeccaLynn added the following:
I can\\\\\\\'t believe how fast Brent and Becky get their orders out! I ordered on June 3; they arrived on June 5. Incredible! Carefully packed. Everything looks great. Tomorrow morning they go in the ground. Too hot this afternoon! Lilies, alstromeria, and hippeastrum - 45 bulbs.
On June 4th, 2015, RebeccaLynn added the following:
My order of 25 Matrix lily bulbs (5 pkgs) arrived yesterday. As I expected, they were fresh, large, and well packed. I planted them today.
On December 19th, 2015, RebeccaLynn added the following:
I\'ve been reading vintage garden books lately, and have become intrigued by \"small\" or minor bulbs. Just before Brent & Becky\'s fall planted catalog closed, I ordered several dozen Chionodoxa and Crocus bulbs and planted them in a small area in the lawn. This was a few weeks ago, and we\'ve had nothing but rain since! If I\'m lucky and they don\'t rot or get eaten by the pesky voles, I\'ll see tiny, colorful flowers blooming in late winter and very early spring in the lawn. I can\'t wait!
On May 25th, 2017, RebeccaLynn added the following:
SO IMPRESSED - again! I placed an order on May 23rd for 2 Dancing Queen Hippeastrum bulbs, 2 Hercules Hippeastrum bulbs, 5 Lilium Muscadet bulbs, and 5 Lilium Scherezade bulbs. The box arrived this afternoon, May 25th! Beautiful, big, fresh bulbs! The Hippeastrum (Amaryllis) bulbs were bigger than most turnips I've seen; planted them this evening. Will plant the Liliums tomorrow!
On May 25, 2017, Brent & Becky's Bulbs responded with:
"On Jun 5, 2015 1:23 PM, Brent & Becky\\\'s Bulbs responded with:
(Does a \"Happy Dance\"!)
On May 26, 2017 7:18 AM, Brent & Becky\'s Bulbs added:
On June 5th, 2015, you made us do a Happy Dance! And again, we're groovin' up and down the hallways! Thank you for making our day! It's been cloudy and rainy all week, but today the sun came out and we read your post! Can't get much better than that!"
|On May 9, 2017, piscesxander Sacramento, CA wrote:
This year was my first year ordering from Brent and Becky's and I'm very happy with the goodies I've received. Everything arrived very healthy and is coming up perfectly. Their prices are fantastic and they offer a huge range of very exotic and rare lovelies. I will definitely order from them again.
On May 9, 2017, Brent & Becky's Bulbs responded with:
"On May 9, 2017 7:21 AM, Brent & Becky\'s Bulbs responded with:
Thank you so much for your kind words! And welcome to the Brent and Becky's family! We look forward to helping you beautify your world for years to come. And speaking of years, it's been YEARS since we were in Sacremento, but we need to get back! We thoroughly enjoyed ourselves! Happy gardening!"
|On May 6, 2017, psychopsis Ann Arbor, MI wrote:
After browsing lots of online bulb listings this winter, the combination of reasonable prices and interesting selection led me to choose to make an order from Brent and Becky's. My bulbs shipped the week promised when my order was placed, an appropriate seasonal time for my region. The shipment arrived with everything looking healthy and robust. When one item had not been included, the company's customer service representatives helped me resolve the issue quickly and easily. Would order again.
On May 6, 2017, Brent & Becky's Bulbs responded with:
"On May 8, 2017 7:52 AM, Brent & Becky\'s Bulbs responded with:
Your experience just touches our hearts! It's SO great to hear that people "get us". We try to offer as much variety as possible without overwhelming people, at prices that are fair and reasonable. We do everything we can to honor the wishes of our customers. And, also in your case, if something goes awry (which happens - we're human), we do everything we can to make it right as quickly as possible. Thank you for your kind words and we look forward to being there for you in the future! Happy Gardening!"
|On May 6, 2017, PapilioTx Austin, TX wrote:
Awesome! Shipped very timely. Arrived well packed. Included instructions, a catalog & invoice. Bulbs very healthy. These will be a gift so I am extra pleased! Will order again.
On May 6, 2017, Brent & Becky's Bulbs responded with:
"On May 8, 2017 7:48 AM, Brent & Becky\'s Bulbs responded with:
We're so happy that YOU are happy, and we hope the recipient of your kind gift is also happy! Thanks so much for sharing, and we'll do our best to make sure everything runs as smoothly for your future orders!"
|On Apr 12, 2017, cwalke Longview, WA (Zone 8b) wrote:
Having never ordered from this company before I made a small order of lilies...a hard bulb to damage relatively speaking. They arrived a couple weeks ago and were nice and large. They're in the ground and will settle right in I'm sure.
On Apr 12, 2017, Brent & Becky's Bulbs responded with:
"On Apr 13, 2017 12:41 PM, Brent & Becky\'s Bulbs responded with:
Well, since we're all human, sometimes things happen. But your experience is what we strive for every day! Thank you for your new trust in our company and we'll do everything we can to make sure every experience is just like this one!"
|On Mar 15, 2017, McCallTN Maryville, TN wrote:
I have ordered spring bulbs the last two years. Good quality. Example, five Monal Daffodils planted last fall produced 16 bloom stalks this spring.
On Mar 15, 2017, Brent & Becky's Bulbs responded with:
"On Mar 15, 2017 6:03 PM, Brent & Becky\'s Bulbs responded with:
What WHAT!?!? Boo-yah! Whoop whoop! (sorry, celebrating!)
|On Dec 29, 2016, mphsgardener Memphis, TN (Zone 8a) wrote:
I have placed multiple orders over the years with Brent & Becky's Bulbs. They have an extensive selection, I find the website easy to navigate, all the bulbs I've received have been healthy and large. All orders I've received have been accurately filled, arrived on time, and are well packaged. I view my purchases as an investment and am rewarded every year as the bulbs I've planted multiply and make my yard beautiful.
On Dec 29, 2016, Brent & Becky's Bulbs responded with:
"On Jan 23, 2017 11:55 AM, Brent & Becky\'s Bulbs responded with:
Thank you so much for your kind words! We missed seeing this over the holiday and you have made our day! Happy New Year!"
|On Dec 17, 2016, nitzi1944 Kings Park, NY (Zone 7a) wrote:
Posted on November 23, 2015, updated December 17, 2016
On May 12th, 2008, nitzi1944 added the following:
The liatris are already showing signs of growth. All 10 of the \\\\\\\"Alba\\\\\\\" have sprouted. I can\\\\\\\'t wait for them to bloom this summer. So far, I am thrilled with this company. I am planning to order bulbs to be planted in the fall. The catalog looks great. This is top notch company to order from. You get what you pay for!
On October 9th, 2010, nitzi1944 added the following:
I just received my order of bulbs. They all look fantastic, big and healthy. Most of the daffodils have 2 or 3 bulblets attached to the mother bulb. I planted daffodil\\\\\\\"Stratosphere\\\\\\\" this morning. All the bulbs were well packed and arrived in a nice plastic crate by UPS. I can\\\\\\\'t wait for Spring!
On October 29th, 2010, nitzi1944 added the following:
I just finished planting N. Acropolis and 50 N. Manly. This was from an additional order. The bulbs arrived within a week and were packed well. I have to say the two bulb trowels I ordered mde planting so much easier and efficient.
It only took a little over 1 hr. to plant 100. Whew!All done for this year. The quality of blossoms should be fantastic next Spring.
On May 9th, 2011, nitzi1944 added the following:
All the bulbs I Ordered came up and were specacular. Acropolis, Manly and Stratosphere daffodils kasted a long time. People were knocking on my door to compliment the display. Highly rec. B and B.
On October 29th, 2012, nitzi1944 added the following:
My bulbs arrived on time. They are huge and healthy. I can\\\\\\\'t wait for the hyacinths and tulips to bloom next year. Great product.
On June 17th, 2013, nitzi1944 added the following:
I recently contacted Brent and Becky regarding Madame Lefebre red tulips which were not true to the catalog, and don\\\\\\\'t look like any of friends Madame Lefebre. I believe they were mislabled. My son also sent pictures. Even though this company believes they are the real thing, they still are giving me a credit on my account. What a nice way to keep a customer. This is a great company who still believes, \\\\\\\"The customer is always right.\\\\\\\" Can\\\\\\\'t wait to order from the new catalog.
On October 30th, 2013, nitzi1944 added the following:
Got my hyacinth bulbs last week and planted them. They were huge and well packed. no duds. I ordered Peter Sty. and Yellow Queen. I\\\\\\\'m giving yellow queen another try since you credited my acct. last year b/c they bloomed all white. Thanks B and B.
On June 18th, 2015, nitzi1944 added the following:
Finally,my Liatris bulbs arrived today. My original order is somewhere in space, but Brent and Becky resent the order on 6/16/15. It was well packaged and was delivered to my doorstep. The bulbs look very healthy. Thanks a bunch, guys.
On November 23rd, 2015, nitzi1944 added the following:
My 6 Amarylis bulbs arrived in great condition. I planted them this morning. I look forward to beautiful blooms! A great company to do business with!
On December 17th, 2016, nitzi1944 added the following:
A great company to deal with. 99% of their bulbs come up AND THERE'S ALWAYS A GREAT SELECTION. Top quality merchandise. The website is a little difficult to navigate for those of us who are 'techno phobic." It's good to have a son who helps with that!!!
On Dec 17, 2016, Brent & Becky's Bulbs responded with:
"On Jul 22, 2013 8:52 AM, Brent & Becky's Bulbs responded with:
HOLY MOLY! We can't believe that you've taken the time, this many times, to say such nice things about us! Thank you, thank you, THANK YOU! It means the world to us!"
|On Nov 5, 2016, esanita Tyaskin, MD (Zone 7a) wrote:
I ordered two different varieties of allium. I didn't know allium bulbs could be as big as the ones I got. Absolutely amazing. Will definitely order more from this company.
|On Nov 2, 2016, brianaucuba PEQUEA, PA (Zone 6b) wrote:
I placed my first ever order with Brent and Becky's Bulbs this fall. Using the online catalog I placed my order quickly and easily for some Eranthis and Cyclamen. I was contacted shortly thereafter by their staff to let me know the Cyclamen were sold out. No problem -- I substituted some Helleborus. The bulbs and plants arrived in perfect shape today. The plants were packed with great care. The unavailability of the Cyclamen is not a big deal to me. I realize that things can happen when dealing with live plants as opposed to manufactured goods. I am giving my first order with Brent and Becky's Bulbs a positive rating.
|On Aug 2, 2016, lanky14 Cleveland, OH wrote:
I have been buying from Brent and Becky's for about four years. I consistently receive good customer service and excellent bulbs and plants.
|On Jul 10, 2016, Elspeth65 Stow, OH wrote:
I placed quite a large order with Brent and Becky last fall. It arrived in good time for planting, and all the bulbs were huge and healthy. Many of them had so many offsets it was like getting 2 or 3 bulbs in one. They all came up in the spring, even the ones the dog replanted, and bloomed fiercely. I'm very pleased and will definitely order again.
|On May 11, 2016, susand24224 Davenport, WA wrote:
Bulbs received several weeks ago (late April) and as always they are large, healthy, and appear ready to grow. I have never been unhappy with an order from Brent & Becky's.
|On May 7, 2016, kawand33 Lansing, MI (Zone 5a) wrote:
I ordered dicentra - alba and dodecatheon - media from Brent and Becky's Bulbs and both are sprouting beautifully. I can't wait to watch them continue to grow this season. I would recommend this company.
|On May 1, 2016, MollyBlooms Grosse Pointe Farms, MI wrote:
Posted on November 14, 2015, updated May 1, 2016
On April 8th, 2015, MollyBlooms added the following:
Same great service, and again without a complaint from me. Bad weather delayed my cut flowers from B&B; almost all were still just fine and I did not plan to complain. These things happen. But B&B called and offered to either replace the flowers or give me a refund. I chose to apply the amount toward my next B&B order, which I will place shortly. This company wants to make things right even when the problem wasn\\\\\\\'t of their own making.
On May 8th, 2015, MollyBlooms added the following:
My summer bulb order has arrived. Everything was very carefully packed and looks to be in excellent condition. And as always, detailed growing instructions.
On November 14th, 2015, MollyBlooms added the following:
Just received my latest bulb order from B&B (they were very patient, calling me several times to clear up an ambiguity in my order). Nice healthy-looking bulbs, packaged carefully and well labelled. If only the gardener were as good as the bulbs! : )
On May 1st, 2016, MollyBlooms added the following:
Placed an order in April for a Musa and some summer-flowering bulbs. In a week I had my order! The Musa looks nice and healthy, and the bulbs are firm and of a good size. My experience was consistent with the good history I've had with this company. (And it has a fine catalogue as well.)
On May 1, 2016, Brent & Becky's Bulbs responded with:
"On May 8, 2015 10:57 AM, Brent & Becky\'s Bulbs responded with:
Thanks for your kind post, MollyBlooms! We really do appreciate your business! We look forward to serving you further in the future! Happy Gardening!"
|On Apr 19, 2016, jakeofpk Exeland, WI wrote:
This is my second year of ordering bulbs from Brent and Beckys. Last years dahlia bulbs arrived when requested and were in excellent shape. I started them indoors about six weeks before the set out date (requested delivery date was met). The dahlias sprouted and grew beautifully. I was so impressed that I ordered from them again this year. The bulbs are planted and sprouted. I again requested a specific delivery date since we would be out of state. We had severe local weather while we were gone. I came home to messages on my recorder and an email stating that they did not want to send the bulbs due to the chance they would freeze on the truck! A new delivery date was stated and met. Great service!
|On Jan 6, 2016, collectorpalms College Station, TX wrote:
Posted on January 6, 2016, updated January 6, 2016
On January 6th, 2016, collectorpalms added the following:
This is an update to my spring 2015 blooms. I had about a 50 percent success rate pre-chilling my bulbs myself. Those that did bloom came true to type.
I placed a new order for Bulbs in Dec 2015 for spring blooms 2016. Unfortunately, UPS lost the bulbs for 2 weeks. I was told they were found in a UPS semi-trailer the entire time. Needless to say, the bulbs did not appear viable once I got them. Once, I contacted Brent and Becky\'s bulbs for a refund, I was told I would be refunded on my creditcard. Needless to say, I was extremely disappointed, but I am leaving a positive feedback because it wasn\'t their fault.
On January 6th, 2016, collectorpalms added the following:
Correction it was Fedex not UPS that lost the order.
|On Nov 2, 2015, rdtjr05 Franklin, TN wrote:
First time purchaser but won't be the last. All the bulbs looked high quality. Pricing was fair for size and quality. Excellent selection. Very pleased.
|On Oct 17, 2015, OldPumpkin North Smithfield, RI wrote:
|On Oct 17, 2015, LL1 Tualatin, OR wrote:
I received my Brent and Becky order today and I simply can't PRAISE them enough!!
On Oct 17, 2015, Brent & Becky's Bulbs responded with:
"On Oct 17, 2015 2:30 PM, Brent & Becky\'s Bulbs responded with:
Holy cow! We are incredibly honored to have you, such an avid gardener, take the time to write such kind words! And after 50+ years, welcome to the Brent and Becky's experience! This is what we strive to achieve each and every day. If you ever need help or have a question, you can reach us toll-free at 877-661-2852 (877-NO1-BULB)
|On Jun 8, 2015, crazybanshee Clear Spring, MD wrote:
I've never ordered from them before so I placed a small order to test them out (around $110 or so) I ordered a mix of bulbs and live plants. Everything was wrapped individually with a plastic marker so I knew exactly what each thing was and where I planted it in the garden. Unfortunately the 2 milkweeds I ordered were DOA but I called them a couple weeks later when I was sure they were dead and they said they would refund me for the 2 plants with no hassle. All the other live plants are doing great, and so far all 20 liatris and all 20 lily bulbs have emerged. I'm only at 1 out of 30 crocosmia bulbs emerged so hopefully they're just waiting for warmer weather, but overall this company seems like they really care about their customers.
On Jun 8, 2015, Brent & Becky's Bulbs responded with:
"On Jun 9, 2015 8:56 AM, Brent & Becky\'s Bulbs responded with:
Thank you very much for taking the time to wright such nice things about us! We really do care about the results our customers get from our products and we will always take the time to chat and figure out how to avoid any difficulties, if there are any, in the future. Let us know if we can help you in any way and we look forward to helping you beautify the world in the future! "
|On Jun 5, 2015, reeve1 Plano, TX (Zone 8b) wrote:
Always a good experience with these people. Very healthy plants and reasonable prices. Can't say enough about how pleased I have been with everything I've gotten from them. Thanks Brent and Becky!
On Jun 5, 2015, Brent & Becky's Bulbs responded with:
"On Jun 5, 2015 1:24 PM, Brent & Becky\'s Bulbs responded with:
You are VERY welcome! Thank you so much for your business! It really means the world to us, and you've just made it more beautiful!"
|On Jun 1, 2015, willisjw Frederick, MD wrote:
As usual, my bulb order came well-packed and with healthy bulbs. Never any reason to complain with this company!
|On May 15, 2015, Ves Buffalo, NY (Zone 5b) wrote:
Posted on November 1, 2014, updated May 15, 2015
On May 15th, 2015, Ves added the following:
I am happy to report that the Brent & Becky's bulbs survived one of the worst and longest winters we've had. All daffodils bloomed wonderfully with their flowers in abundance. A couple of varieties that are long-lasting were in full bloom for almost a month! Their muscaris are the most beautiful I've seen.
On May 15, 2015, Brent & Becky's Bulbs responded with:
"On May 15, 2015 7:24 AM, Brent & Becky\'s Bulbs responded with:
That's wonderful to hear! Ours did the exact same as, in all honesty, once established, those bulbs really do like a long hard cold period. They seem to thrive the next Spring! We're so happy that you've had such success in your gardens, and we're hoping to hear more good news in the future! If not, we're here to help!"
|On Nov 6, 2014, Indie Medway, MA (Zone 6a) wrote:
Posted on March 17, 2011, updated November 6, 2014
On November 6th, 2014, Indie added the following:
I have ordered for several years from Brent & Becky's and have always been very impressed with the size and health of their bulbs. Recently I had an issue with one of the bulb orders - the owner immediately called me back and resolved the issue. Now I am impressed with the bulbs AND the service!
|On Sep 25, 2014, cold_bill Bovey, MN wrote:
I ordered Erythronium bulbs from Brent and Becky's Bulbs. Last year I ordered them from a different supplier and was extremely disappointed when I received small, dried up little things that were clearly DOA. I planted them anyway, but as I expected, no plants came up in the spring.