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Comments regarding Henry Field's Seed & Nursery

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  Feedback History and Summary  
97 positives
34 neutrals
115 negatives

Comments:

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RatingAuthorContent
Negative WardRulien
(4 reviews)
On Feb 1, 1998, WardRulien wrote:

The nursery stock I received last Spring from Henry Fields was a big disappointment. Their fruit trees were small and lacked vitality. When planted along stock ordered from other nurseries they grew poorly or not at all. When replacement stock was ordered under their guarantee, they shipped items that were in even worse shape. Despite the fact that their customer service department handled my needs efficiently and appropriately, I will not waste my money ordering nursery stock from them in the future.

Neutral iveorderedcu
(1 review)
On Nov 1, 1997, iveorderedcu wrote:

My advice: Don't order a Fields' "special". On a couple of occasions,

Positive MariHoiland
(2 reviews)
On Jul 1, 1997, MariHoiland wrote:

In February I ordered from Henry Fields. They arrived in mid May and all are thriving in the hot Montana climate.

Positive allenfbagwell
(1 review)
On Apr 1, 1997, allenfbagwell wrote:

I recently ordered from Henry Field's and have to say that I think their seeds are wonderful. Actual germination times exceeded the times listed on the packets and nearly every seed came up (I was planting individual flower seeds in flats).I also ordered thornless blackberries and a pink smoke tree. I got six, 1-year old blackberry plants, three each of two varieties for a special price. One variety hasn't done so well (one dead the others struggling), but the other variety is practically exploding out of the ground. Haven't called Field's yet regarding the dead one. The pink smoke tree was a 2-foot twig. It has been in the ground for about a month and a half, but only broke dormancy and started sproutinga week ago. It seems slow moving, but I'm going to give it a chance. Field's prints a guarantee with the order that you can discuss problems with customer service for up to a year following the arrival of any plant order. I thought that was a good deal. One other point, you can't beat their shipping charges by regular mail. $2.50 flat rate. If you are just ordering seeds you might have to order a lot to justify the price, but combined with the large plants I ordered, $2.50 was a bargain for two bulky packages.

Negative annamedveckey
(4 reviews)
On Jul 1, 1996, annamedveckey wrote:

I would like to comment on my dissatisfaction with the nursery. I had ordered some bulbs from them - the surplus specials. I received them in one of two ways. Either they were moldy, or dry as a bone. I also ordered a rose bush and a honeysuckle vine, neither of which sprouted a leaf. I think that their problem lies in their packing practices. The shipment was packed in a large paper sack. The rose bush sustained broken canes and roots. While I was at the post office picking it up, the postal clerk threw the bag on the counter. I'm sure the girl saw me wince. I think if they would improve their packing practices, I would give them another try. But until then, NOT!

Positive Marplems
(2 reviews)
On Aug 1, 1995, Marplems wrote:

I've had excellent luck with Henry Field's. I ordered about 50 perennial plants from them last fall and most of them started thriving right away. The few that didn't were replaced immediately, without any hassles, as soon as I called them on the phone and explained the problem. This Spring I ordered some berry plants and, being a new gardener, asked for some information about how to grow them and support the canes. They sent me a big envelope of growing information about the berries I'd asked about, plus some other stuff that was very informative. I have also had wonderful luck with their seeds, with a germination rate well over 90%. I am absolutely amazed at this, too! In short, I feel their prices are quite good after having compared them to a LOT of other mail-order nurseries, and their order processing turnaround and customer service are excellent.

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