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Comments regarding Stark Brothers Nurseries & Orchards Company

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298 positives
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Positive b_schr
(11 reviews)
On May 3, 2017, b_schr Wayne, NE (Zone 4b) wrote:

Posted on February 15, 2017, updated May 3, 2017
Over the years I have ordered several fruit trees from Starks. One never leafed out at all. However all others were good stock and are still flourishing. Concerning the dead one, all I did was notify them and no questions asked, it was replaced. And unlike another nursery I\'ve ordered from and received bad stock, Starks didn\'t ask for shipping. *Very* satisfied with them!

On May 3rd, 2017, b_schr added the following:

Another order for replacement of second tree (the replacement mentioned above). I paid for this one, because unlike the first tree the original replacement was flourishing! But the rabbits got it this winter. Totally stripped the lower bark from about 8" up from the ground level down to the ground! Dang! Again the new tree looks great and is beginning to leaf out. I am still very satisfied. Other than arrival of the tree surprising me because I hadn't received a shipment notification, I have no complaints. And since that didn't really cause any problem, can't even complain about that.
On May 3, 2017, Stark Brothers Nurseries & Orchards Company responded with:

"On Apr 5, 2017 12:25 PM, Stark Brothers Nurseries & Orchards Company responded with:

We appreciate your positive review. Thank you for choosing Stark Bro’s for your nursery stock needs. We love being your partner in growing your own legacy and are honored that you selected us. Your continued support and suggestions help us grow into a better company. If you have any issues please do not hesitate to contact customer support. "

Positive Brad_F
(1 review)
On Apr 27, 2017, Brad_F Martin, MI (Zone 6a) wrote:

I have ordered 2 times from Stark Brothers and both times have been a great experience. The first time was years ago, I believe 2 Cherry and 2 Pear trees. I do not live at the residence that they were planted anymore, but I do drive by occasionally and they are still beautiful trees!

Last year I ordered 3 PawPaw trees and 4 Kiwi vines. The male Kiwi came DOA and looked it, I called CS and they asked me to plant it anyways and let it sit for 3-4 weeks. I gave it 4 and all that was left was some shriveled roots. I called CS back and the person I talked to was hesitant to believe me, I even offered to take a photo of the dead one that was in a row along with 3 other healthy, growing vines. She then agreed to send another one out, and it arrived much healthier than the first. Now I have an entire arbor started with Kiwi vines that all budded and leafed beautifully this spring. The PawPaw trees were great, but they do not look like they survived the winter, I am giving them more time, but I do not have good luck at all with the PawPaw, not the first that have died on my watch.

I am looking forward to ordering some Goji berry bushes from them later this spring after I prep the area and move some lily plants to a new location.

On Apr 27, 2017, Stark Brothers Nurseries & Orchards Company responded with:

"On Apr 27, 2017 12:18 PM, Stark Brothers Nurseries & Orchards Company responded with:

We appreciate your positive review. We love being your partner in growing your own legacy and are honored that you select us time and time again.

If you think you’re Pawpaw is dead we suggest that you do a scratch test. Try scratching the trunk or main stem with your thumbnail. If the underlying tissue is greenish, the tree or plant is still alive. At this point, it should still grow. If it is dry and brownish, it has died.​ If it has died, please contact customer support at 800.325.4180.

Thank you so much! We look forward to continuing to work with you for years to come."

Positive OldWrangler
(9 reviews)
On Apr 16, 2017, OldWrangler Spring, TX wrote:

I find most people tend to write more often when they are being critical and not when they are satisfied with an order. I think it is equally important to make favorable comments.
I recently tried an order from Stark Bros. as it had been many years since I had ordered from them. My order was shipped immediately and received in 2 days. The plants were shipped with wet shreaded paper on the roots and the plants were well grown and healthy. I received 2 Peach Trees, 3 Grape vines and an asst. of Gooseberries. Everything has been planted and buds are coming from everything. Exceptional plants and I have re-ordered again just now. If all the orders they ship are like mine, they should never have a negative comment again.

On Apr 16, 2017, Stark Brothers Nurseries & Orchards Company responded with:

"On Apr 19, 2017 12:21 PM, Stark Brothers Nurseries & Orchards Company responded with:

We appreciate your positive review. Thank you for choosing Stark Bro’s for your nursery stock needs. We love being your partner in growing your own legacy and are honored that you selected us again. Your continued support and suggestions help us grow into a better company.

Thank you so much! We look forward to continuing to work with you for years to come"

Positive thackattack100
(1 review)
On Apr 3, 2017, thackattack100 Hebron, IN wrote:

I have ordered from Stark Brothers for a while now and have had nothing but the best of experiences. After reading some of the negative reviews, I feel I need to write about my experiences. The trees are always very healthy with green buds and large moist root systems. I get some of the best fruit off of these trees that I have ever tasted any where. They have altered the shipping dates a few times, but changing temps change the safe planting time for trees. Also their trees are not grown at the nursery but rather at their growing fields, and are then shipped to the nursery to send out to customers. I can see how this also affects the shipping times. Their customer service is excellent! I have had a few trees die in the past and they had no problems sending me free replacements with no questions asked. I have had questions with regard to diseases with my apple trees, and they are very quick to respond with a solution to the problem. I will always go to them for my fruit tree and plant needs, and will never think about going to any one else. I have that much confidence in them.

On Apr 3, 2017, Stark Brothers Nurseries & Orchards Company responded with:

"On Apr 5, 2017 12:23 PM, Stark Brothers Nurseries & Orchards Company responded with:

We appreciate your positive review. Thank you for choosing Stark Bro’s for your nursery stock needs. We love being your partner in growing your own legacy and are honored that you select us time and time again. Your continued support and suggestions help us grow into a better company.

Thank you so much! We look forward to continuing to work with you for years to come."

Positive midnightbluecat
(1 review)
On Mar 17, 2017, midnightbluecat Virginia Beach, VA wrote:

I ordered blueberries, dwarf apricot trees, bush cherries, kiwis, and grapes. They arrived carefully packaged in good condition. The blueberry plants are beautiful and look very healthy. My dad and grandfather bought from Stark bros before I was born. I highly recommend them and will buy again.

On Mar 17, 2017, Stark Brothers Nurseries & Orchards Company responded with:

"On Apr 5, 2017 12:25 PM, Stark Brothers Nurseries & Orchards Company responded with:

We appreciate your positive review. Thank you for choosing Stark Bro’s for your nursery stock needs. We love being your partner in growing your own legacy and are honored that you selected us. Your continued support and suggestions help us grow into a better company. If you have any issues please do not hesitate to contact customer support. "

Positive 150053
(1 review)
On Mar 15, 2017, 150053 Fresno, CA wrote:

I ordered two of their urban apples red and green, a pack of blackberries, and two grapevines. My estimated delivery date was moved back twice from 2/9 to 2/17 and then to 2/24. I was starting to get worried since my area can start experiencing weather in the 80's in early spring. I called around the 16th and they said my order would be going out that day or the next, I guess it did since I got it on the 22nd or 23rd. I wish the FedEx driver had bothered to ring the doorbell instead of just leaving the box on the doorstep baking in the sun. Both apples had plenty of roots and were moist in the package, one of the grapes had a good size root system, the other was pretty small, maybe like five roots. In the last couple days everything has started leafing out even the dinky grape, so nothing was a dud. The blackberries had somehow gotten knocked out of their cell packs and were a mess, but in the ground they seem to be growing fine so not a problem. I would order from them again.

On Mar 15, 2017, Stark Brothers Nurseries & Orchards Company responded with:

"On Apr 5, 2017 12:24 PM, Stark Brothers Nurseries & Orchards Company responded with:

We appreciate your positive review. Thank you for choosing Stark Bro’s for your nursery stock needs. We love being your partner in growing your own legacy and are honored that you selected us. Your continued support and suggestions help us grow into a better company. If you have any issues please do not hesitate to contact customer support. "

Positive lwbuchholz
(9 reviews)
On Oct 5, 2016, lwbuchholz Manhattan, MT wrote:

Posted on May 15, 2015, updated October 5, 2016
I ordered from Stark last year and the trees came through wonderfully. However they didn\'t make it through the winter and I contacted them and they promptly sent replacements! I will continue to order from them and recommend them to anyone else who wants what they offer.

On October 5th, 2016, lwbuchholz added the following:

I had ordered a cherry tree from them and because they arrived early spring one yer later I didn't know if it had lived until the 1 year guarantee was past. I reviewed the tree on their site and they immediately got back to me and are shipping a replacement next spring. I really like this company and will continue not only to order from them but send my friends to them too!!
Positive mylittletrees
(15 reviews)
On Sep 20, 2016, mylittletrees Corning, OH wrote:

Overall I'm pleased with my experience with Stark Brothers this past spring. The apple trees that I ordered arrived safe in a sturdy box. All leafed out and have grown reasonably well considering this is their first season. I am attracted to Stark Bros. because of the many varieties of fruit trees that they sell. I also like that they stand behind their trees with good customer service.

The only issue that I had was with one of their "premium" apple trees. This tree was nice and big with a perfect straight trunk, but it was diseased! The main trunk had irregular sunken places in the bark that were black in color. It was blight or canker. I was very disappointed that my premium tree was diseased and possibly contaminating the others. A call to customer service resolved the problem. Around here the Stark Bros. name in trees is highly respected, so I hope this was just a random oversight, but I expected better quality from Stark Bros. It would also be nice if customer service were more knowledgeable about the rootstocks used on the apple trees. Serious apple growers like to know the disease resistance and growth characteristics of rootstock.

Positive jimh6278
(4 reviews)
On Aug 16, 2016, jimh6278 Salt Lake City, UT wrote:

I have nothing but good to say about Stark. I have been a customer for over 10 years and have always found the customer service top notch. They sent the wrong tree once but acknowledged the error and sent me a replacement no charge. Every tree and variety has produced fruit. Thanks Stark.

Positive eusriso
(3 reviews)
On Jul 12, 2016, eusriso Lynchburg, VA wrote:

I ordered some supplies from Starkbros and saw they had an end of season sale. On a whim I bought 3 apple trees for $4.99 each. I wasn't expecting much as this was June. The trees I received were about 3 foot in height, just budding with a few small leaves. All trees had really good root systems. It took 3 days for the order to come central Virginia. Trees were packed well. Starkbros refrigerates there trees. Two weeks later my trees are full of leaves and growing well. I can highly recommend Starkbros. One negative, Starkbros sells by size - dwarf, semi-dwarf, etc. They do not sell by rootstock. I contacted them about the root stock and got this answer - Dwarf - M26 or M9, Semi-dwarf M7 or B118.

Positive jennib2774
(1 review)
On May 25, 2016, jennib2774 Upton, WY (Zone 4a) wrote:

I had a very large order with Stark it arrived on time and in mostly good condition. The kiwi I ordered looked awful but they replaced it quickly as well as the three blueberries that did not do well. So far everything is coming up nicely and they are relatively quick replying to my emails for any questions or concerns.

Positive ksguy
(1 review)
On May 11, 2016, ksguy Topeka, KS wrote:

I have been shopping for a weeping willow tree for a large area in my front yard that tends to stay really wet. Local nurseries wanted an arm and a leg, and I finally stumbled upon Stark Bros. My experience with them has been great.

I ordered my tree on Thursday, and they were having a 200th anniversary special on berry plants, so I had them toss 3 raspberry plants in there as well. The goods arrived at my door yesterday. All of the plants had very extensive, healthy looking root systems, and all plants seemed to be coming out of dormancy and had fresh growth on them. The root systems were packed well in damp shredded paper.

There was however a minor problem with the graft on the Willow tree. Unfortunately I got home after hours, so I could not speak with them, but I called left a message for their customer service team. This morning right after 8 AM they called me back and said they were sorry and would send a new tree out to me right away. Fantastic customer service. You hear that the true measure of a company's service is how well they respond to problems, and in this case I'd say they're great. I will not hesitate to do business with them again.

Positive rdhegge
(1 review)
On May 7, 2016, rdhegge Los Angeles,
United States wrote:

I ordered a cinnamon spice dwarf apple from Stark. I ordered on Sunday and had it on Thursday - very fast. It looked like a stick, but it also looked like the branches and roots were trimmed expertly. I stuck it in the ground according to instructions and hoped. It took almost a month, but a little green started showing and it has now burst out all over in beautiful green leaves. I think this will be a really nice tree and look forward to eating those apples. I'm quite happy with Stark.

Positive ljkewlj
(1 review)
On Apr 19, 2016, ljkewlj Norwich, CT (Zone 6b) wrote:

I have been a buyer of Stark Bros. since 2012 and have generally been happy with what they have sent me until this fall. My order consisted of three trees, two apples and one asian pear. I emailed them that one of the supreme trees I was disappointed with and never heard back from them.

This spring I emailed them again as to my displeasure with the Hardy Giant Asian tree they sent me this fall and attached a pic showing that the tree did fall short of their own specifications for being a supreme tree. To their credit they did promptly email me back and set up a replacement tree to be sent to me.

The tree they sent me as a replacement really exceeded their specs. this time as it was a 1" caliper tree. I am very happy with the replacement tree they sent me and will continue to order from this company!

Positive Fishman1
(16 reviews)
On Apr 7, 2016, Fishman1 Selden, NY wrote:

Just received an order from Stark's for a Starkcrimson Red Delicious apple,(supreme dwarf), a Ultramac Spur-type Macintosh apple,(supreme dwarf) and a Stark Saturn peach,(Supreme dwarf XL). First off, the shipping took me by surprise, almost overnight...Very commendable. The two spur apples are kind of small for the money paid, but the varieties were not available elsewhere. The peach however was much smaller than anticipated, it barely squeaks in at 1 inch (no generosity here) and 5 foot. I am very concerned about a pruning cut made at the top of the tree, to a fairly thick branch, that appears to show that the branch was dead when pruned. Also, broken root sections were found in the bottom of the box, and the wrapping used over the roots was all over the box. Will plant the trees and update at a later time. Hopefully all will be fine.

Positive ChuckCrisler
(1 review)
On Apr 1, 2016, ChuckCrisler Windham, NH wrote:

After reading many of the comments here, I felt compelled to add mine. I have ordered from Stark about 5 times over 20-25 years. I think that my experiences and perspective are a more accurate reflection of the company.

I would rate them a 4.5 out of 5. Yes, I do have some tiny nits. Overall I think that they are excellent for the home gardener. This past year I decided to add apple trees to my orchard and decided to look elsewhere. After spending a good bit of time looking, I ordered (again) from Stark. Why? Because they have the selection/varieties and sizes that I want. I like to support as many different nurseries as possible, but Stark meets my needs.

I am a very serious home gardener. I have a large vegetable garden, a large (for a homeowner) orchard, a large (for a homeowner) vineyard (yes, I make wine) and am a beekeeper. I also have a greenhouse and grow orchids.

I ordered my apple trees back in the fall to insure selection and delivery scheduling. Recently, I changed my mind about my selection and called Stark. I quickly got through to a real person who was pleasant and helpful. I was able to change one variety and add another. I am confident that I will be receiving my proper order soon. I have never gotten the wrong trees, all of my trees have been the proper size (dwarf) and there have only been minor problems. Once I thought that they had root-pruned a tree too much and called to complain. They offered to replace the tree if it didn't grow. It grew well and is still growing well.

Nit #1 They claim that the fall is a good time to plant. Maybe in parts of the country, but not New England. The only trees that died or didn't grow well were planted in the fall. A Reliance peach barely survived and grew. It has been set back about 2 years over a spring planted tree. It lost all of it's limbs on one side. It is growing now and I just learned a trick to encourage new branches on the bare side, but I will never plant bare root trees in the fall again.

Nit #2 They claim that Fig trees can grow in New England. No they can not. I have tried with 3 trees twice, including a Chicago Hardy. I also planted that in the fall (with a Brown Turkey, second attempt) and neither grew in the spring. I should have known better myself.

Nit #3 Their shipping dates are too early, at least for New England. However, they are very happy to change if you ask for a later date, as I do.

Nit #4 I don't really know if this counts. At a pruning seminar last weekend, the extension agent said not to buy if the seller can't tell you the root stock. I don't think that Stark can supply that information. However, I also don't think that it is relevant to home growers. I am very serious yet don't know anything about rootstock selections (except that it is important). This may be important for commercial growers, but I don't think that it is for home owners. As I said earlier, all of my trees have been as advertised.

Nit #5 They sometimes hide the real name of the tree variety. For example, I have a Starking Delicious pear tree. I can't find out what it really is and would really like to know.

In conclusion, I have ordered many trees (~25) from Stark over many years. I have been happy with the trees I got. All have been healthy and grown well (except the figs and the fall peach). They have a great selection and the trees I have received as always been in great shape and exactly what I ordered. I really like that they are now offering larger trees that may cut a year off of when they start bearing. (Others are doing the same thing.) I continue to do business with them and do recommend them to others.

Chuck Crisler
New Hampshire

Positive clhtjh
(1 review)
On Feb 15, 2016, clhtjh Spring Lake, NC wrote:

Posted on February 15, 2016, updated February 15, 2016
While there are complaints about their shipping times, I have an entirely different experience.

When I ordered, I knew they\'d not only wait until they ship to charge me, but ship at a day that they felt was a good time to do so.

Knowing I needed to have the order charged right away (so I don\'t spend it first), I asked them to submit the charge. They did so on the day of asking.

I also know when my area is supposed to be frost free and that\'s when I need to plant. I asked them to change the shipping date to mid-April. What they did, was re-submit the order within their company and I got a new invoice that shows the shipping date of April 18th. That would be perfect for me.

For those who complain about shipping times, please look at your invoice. It DOES show when your plants are expected to ship.

You can either call or at the top of the page, there is a \"Chat Now\" button at the top of the page during the day (when the company is open).

On February 15th, 2016, clhtjh added the following:

I forgot to add....
This was no small order.
I ordered:

- Sweet & Tart Cherry Tree Collection Supreme Dwarf

- Mango Pawpaw (Grafted)

- Ichi-Ki-Kei-Jiro Asian Persimmon (Grafted)

- Sunflower Pawpaw (Grafted)

- NC-1 Pawpaw (Grafted)

- Sharpblue Blueberry

- 6 Kiowa Blackberry

- Robada Apricot Dwarf

- Celeste Fig Select

- LSU Purple Fig Select

- All-In-One Almond

- Blue Velvet & Blue Moon Honeyberry Plant Collection

- Big Lifeberry® & Sweet Lifeberry® Goji Berry Plant Collection

- Jubilee Blueberry

- O'Neal Blueberry
Positive oaksdancing
(3 reviews)
On Dec 2, 2015, oaksdancing Monmouth, OR wrote:

I ordered several trees from them last spring. Two trees failed to leaf out and perished. Once I informed them of the problem via US mail (no response to my email) they put me on order for replacements which arrived this fall. I know it will take several years for the trees to establish and bear fruit but I am appreciative that they did the right thing and replaced two of the trees.

On Dec 2, 2015, Stark Brothers Nurseries & Orchards Company responded with:

"On Jan 27, 2016 4:39 PM, Stark Brothers Nurseries & Orchards Company responded with:

We're glad you understand that weather and soil conditions have a lot to do with how well the trees will acclimate to your planting spot. Please do keep us posted and let us know how your trees are doing. We want you to succeed!


Stark Bro's Nurseries & Orchards Co.

Positive jeremybro
(6 reviews)
On Sep 16, 2015, jeremybro Mulvane, KS (Zone 6b) wrote:

In the last year, I have received from Stark Bros: Jonathan apple (Fall '14), All-In-One Almond (Fall '14), Redhaven peach, Moorpark apricot, Santa Rosa plum, Kanza & Peruque pecans, 3 Boysenberries, 3 Jewel black raspberries, and 25 Eversweet strawberries. Now, at the end of the season, everything yet lives.

The fall-planted trees have had some trouble. The apple was debarked by deer over the winter, and the top 3/4 of the almond never leafed out, but both showed growth from the bottom, but above the graft. The apple is now taller that the original whip, but the almond had some insect pressure and isn't looking as good. So, the apple is not the fault of Stark Bros, but the almond is, at least partially.

Everything else looks great. Despite deer pressure in the spring, and a cool, wet May, the trees all are growing strong. The Boysenberries were potted, and slow to take off, but started putting on long canes in August. The raspberries actually put on a few berries, and have since put on many new canes, rooted at the tips, and grown more canes. I should have a pretty good crop next year. Likewise, the strawberries have taken over their bed and are still putting on a few berries.

I placed a few calls in to customer service regarding order details prior to shipment, and, in every case, I talked to a human who addressed my concerns quickly and professionally. One representative even pointed out that an item similar to the one I was requesting was on sale, and offered to change the order to the sale item, saving me money. Their website even allows you to go back and change orders that are waiting for spring to ship, so if you change your mind or want to add something between January and March, it is easily done without having to call customer service or deal with multiple orders and higher shipping costs.

All in all, I am impressed with the service and quality from this business, and will most likely continue to place orders from them in the future.

Positive alexleroc
(1 review)
On Aug 31, 2015, alexleroc Mansfield, GA wrote:

I've been gardening for three years and over this period have purchased a variety of products from Stark Bros, as well as from other online sellers. Some of what I planted from SB has died, but not after having responded positively to my garden environment. In most cases death was due to a late frost. In another instance I may have overwatered.

In addition to their products having faired well in my garden, I appreciate the expert advice their call center folks offer and info on their website (e.g., espalier instructions seem far more logical to me than what has been recommended by others).

Upon recently phoning to understand possible causes for two rhubarb-plant deaths, I was (pleasantly) surprised when SB offered to replace the two crowns (I was going to order two replacements).

Across my online purchases from all sellers, I haven't yet received a plant, or seeds, different from what I ordered and only once did a plant prove to be weak (one doorman red raspberry plant grew weakly whereas the companion plant in the same mailing put out so much fruit that the county agent said it was the most robust doorman red he had seen that season). The raspberry plants were not from SB...just checked and they don't offer that variety.

Positive Annakari
(3 reviews)
On Aug 23, 2015, Annakari Campbell, OH (Zone 5b) wrote:

I have bought quite a few trees and other plants. I won't lie, I am absolutely not the best gardener... if it isn't pests, vermin, or just some failure on my part, it is a miracle.

In the past, I have bought plants from many many many places, but not online, except Burpee and Stark Bros.

I am going to leave feedback for both of these.

Yes, I have plants I bought from Stark die...some my fault, some maybe not so much.

I didn't complain much if I KNEW it was probably my fault. But this year, I didn't see my Paw Paws coming up, and I lost a pineberry strawberry, and then all the Kiwis went "blahhhhhuugggg" and tried to die.

Ok, I know I don't suck this bad this year, because look, that apple tree is still alive, so are all those plants, and I even figured out how to successfully move plants and my seedlings are doing amazing... plus, all the other plants in the order and overwinter plants had done well.

So, I complained. Technically, they didn't have to replace the Paw Paws, but they offered to if they were dead. She told me how to conduct the scratch test they were alive (the puppies didn't agree and pulled them out a month later).

The Kiwis... well all but the male were dead, except this one, it showed dead wood but it had a leaf on it. I was baffled, but she said it was dead. They sent me all new kiwis, but the male, because he was still alive.

So, I have had very good experiences with Stark. IF you have problems, you really really should call and talk to them and try the things they suggest if you can. I don't kill most of their plants without help from the pups, I cannot always say that about my local nurseries.

Positive eldonk
(6 reviews)
On Jul 7, 2015, eldonk Glencoe, MN wrote:

Ordered several trees over a year ago and one peach tree did not survive. I waited till other trees leafed to be sure it was dead and that made it a couple months past their 12 month warranty. Based on other comments I was afraid they would not want to honor the warranty but I had no problem. Since they were busy during the spring it took a while to get a response but then they processed a replacement order with no problem.

Positive gardenkarma
(9 reviews)
On Jul 3, 2015, gardenkarma Allston, MA wrote:

Gardening requires faith and responsibility. Stark has both, especially with their product and customer service. I urge you negative "gardeners" to exercise a little faith and responsibility, for your own good. This site isn't the place to debate your issue with the company. Pick up the phone and call or move along.

I have several years, past and recent, of positive experiences ordering with this company. Sure, their boxes don't say THIS END UP, but our friends in the delivery trucks don't mind that anyway do they? Sure, much of their product is pruned prior to shipping. It can't be to fit in those (spacious) boxes, but it is to balance the tree tops with the disturbed root system. Any gardener who isn't blinded by victim-rage knows this is important. It doesn't hinder growth and performance in the least.

If you have 100% mortality rate on anything, it's time to take responsibility and call a spade a spade. If you can manage to receive plants with dry roots in a package with wet paper inside, consider that you might be a wizard. If you wait for a clearance sale and complain about availability, I want to meet you because you make me laugh. If real-life gardening is too real for you, they have an app for that.

Just so I don't seem like a Stark BRO, I will say Stark could improve in their communications to customers when things are not going to ship as planned. I am a gardener, which means I'm the most patient person on the planet next to a mortician, but it's easier to rest easy if I know about the occasional delay or unexpected change to my order.

Stark, you have always been a pleasure to work with even when things don't go perfectly. It's gardening. Anyone who expects perfection has got the wrong idea in the first place.

Positive HamletAdams
(1 review)
On Jun 24, 2015, HamletAdams Fort Wayne, IN wrote:

We ordered a set of 10 asparagus roots. After following the enclosed directions, only 4 sprouts had emerged after 3.5 weeks. Since those that had emerged were a 1 foot or taller, we had concerns that the rest were not viable. I contacted Stark Bros. via their online chat at their website. We had the problem solved and a new set of 10 roots on the way in less than 30 minutes. The roots arrived on schedule, and after soaking and planting almost all of the new 10 roots have sent up stalks. We are very happy with their customer service! Prompt, friendly and helpful.

Positive scottPi
(8 reviews)
On Jun 19, 2015, scottPi Milwaukee, WI wrote:

I ordered 3 of their All In One Almond trees last year. They shipped right out, and arrived looking good. All three started leafing, but then 2 just shut down. Sad. I let them know, and they scheduled me 2 replacements for this year.
This year, the one from last year woke up fine, and the 2 replacements arrived, leafed out, and look good. Very happy.

Positive kkennard
(1 review)
On Jun 13, 2015, kkennard Hamlin, NY wrote:

Ordered multiple varieties of strawberry plants (150 plants total) that were received promptly. Within one week, all 150 bare root plants had leaves and several weeks later all 150 are doing well and growing vigorously. Very happy with the quality of the plants so far, the ease of ordering, and prompt delivery.

Positive harryliu
(2 reviews)
On Jun 10, 2015, harryliu wrote:

I highly recommend this company: great products and great customer service. Last year I bought 3 trees there and 2 are doing very well. The 3rd one was not. When I called in, the rep was very nice to talk to and quickly set up a replacement. I supposed to received the replacement yesterday. Unfortunately, FedEx lost my replacement. I called in this morning, the rep checked and set up 2nd replacement!! What a great company!

Positive MeganRoseMcLain
(1 review)
On Jun 8, 2015, MeganRoseMcLain La Crosse, WI wrote:

Posted on June 8, 2015, updated June 8, 2015
Posted on June 8, 2015, updated June 8, 2015
I absolutely LOVE Stark Bro\\\'s!! So far I\\\'ve ordered 20 berry plants and seven fruit trees and will definitely be ordering more in future years. This is my go-to nursery and I only buy from others if they don\\\'t have something I\\\'m looking for. I would definitely recommend this nursery, the costumer service is outstanding and the website is VERY well organized and easy to navigate.

On June 8th, 2015, MeganRoseMcLain added the following:

I should also add that the shipping is very fast and all my plants are thriving!!
On June 8th, 2015, MeganRoseMcLain added the following:

I should also add that the shipping is very fast and all my plants are thriving!!
Positive Feodosia
(3 reviews)
On May 24, 2015, Feodosia Versailles, MO wrote:

I've been ordering from Stark Bros. for a few years now ... Ive had more success with their plants then most other mail order places I've tried ...and I gave up on Walmart , big box store trees long ago ( all diseased ) .... I can't afford Stark's cherry trees but I have gotten nice peach and apple trees from them ... I have bought " blight resistant " pear trees from them but they have all succumbed to fire blight here in MO. I didn't write to them about the 2 Maxine "stark delicious " pear trees dieing on me because I reckon that this area might just be a bad place to try and grow pears . I don't think the fire blight was Stark's fault .. . I bought a Carpathian walnut tree from them that never sproated a single leaf , and a plum tree died on me this year but Stark replaced them without a problem ..... their replacement policy is trouble free and makes them a safe bet to buy from ...... yes, their pruning is extreme , to fit it in a long rectangle box but I'd rather start out with a nice straight , solid-trunked tree right at the get-go instead of dealing with some crooked twisted spindly thing that some other places send you .... all of my Stark trees have grown nice branches in no time and have become attractive trees that didn't need too much in the way of staking or corrective action . I like Stark Bros. and I'll keep buying from them for sure .

Positive douglk74
(1 review)
On May 24, 2015, douglk74 Buffalo, NY wrote:

I ordered a contender peach tree and some guards from stark bros after some hesitation from reading reviews over the web. However, since most of their competitors had a deadline for spring ordering (that i had missed by less than a week) I decided to roll the dice.

I received my order a few days later with everything I ordered in the box and alive. I tested my soil's moisture level and pH level based on their instructions (and the instructions on and planted my tree. It's been a few weeks now and the tree is doing great! It's budding well and quickly. Now, I really can't tell you if it's what I ordered until it grows a peach, but I am very happy so far.

If I did have some constructive criticism, I would encourage Stark Bros to add a 'this side up' arrow to their boxes, when I received my box it was upside down and all the wet shredded papers were everywhere but around the roots. If I had to guess, I would think bags aren't sealed to prevent plant suffocation, So I think an arrow would help a lot.

But all in all, it was a great experience and I would definitely order any plants I can't get locally from them!

Positive tallenmorgan
(1 review)
On May 16, 2015, tallenmorgan Mount Juliet, TN wrote:

I ordered from Stark Bros. because of the generally positive reviews here on Dave's Garden. I have had many bad experiences with mail order garden suppliers and am very leery of ordering by mail.

So far, I'm impressed. When I got the plants, I had the same reaction as many others. I ordered 50 bare-root strawberry plants and 5 bare-root raspberry canes. The strawberries looked barely alive and the raspberries looked completely dead. I'm not new to this, so I was mildly concerned, but not alarmed. I know life can spring from dead-looking things.

The plants came well packaged, with good instructions on how to prepare and plant them. Unfortunately, life intervened and I was not able to plant them until nearly two week later. I was sure I would lose most if not all of them.

That's not what happened. Everyone single one of those plants has not just survived, but thrived. The strawberries were sending out leaves less than 48 hours after I put them in the ground! The raspberries, which were just little sticks with dry looking roots, are growing so vigorously, I may have a small crop of raspberries THIS season!

Moreover, I find their website to be one the best, most information resources on the internet. They are constantly updating it with useful information. I will definitely be ordering from this company again. Thanks to the other Dave's Garden readers that took the time to share their experiences.

Positive elizabeth976
(1 review)
On May 7, 2015, elizabeth976 Chilton, WI wrote:

I ordered plants from Exciting Gardens on April 11, and I ordered from Burpee and Stark on April 24th. Stark promptly shipped my order (within three days), and the plants arrived packed nicely, and looking quite healthy. Was able to get everything in the ground right away, just in time for warmer weather and a rainy week. Buds are developing on my trees, and strawberries are leafing out nicely, already. Quite pleased with both the shipping speed, and condition of the plants/trees. Have also ordered in the past from Stark, with no problems. (True that trees' branches are mostly removed; but they seem to branch out just fine afterward.) My orders from the other two companies still haven't shipped--I'm hoping they decide to before we start getting hot, dry weather. I will order from Stark again, in the future.

Positive bckkiller1
(3 reviews)
On Apr 20, 2015, bckkiller1 Lexington, VA wrote:

I have no problem with this company who ships appropriately sized bare root product and anyone who calls them a stick thinks that's Lowes root bound trees are a good product.
Stark ships timely and provides a good product and I have never had a problem with their one year gurantee. I have had great experience with customer service and good luck with their online question forum.
If I had to list one negative is that once I ordered a thornless boysenberry to get one with thorns and then have their customer support tell me they didn't sell a thornless one until I had them google it and there name was first in the product line. Other than that beautiful experience witll well packed and dampened trees. I have only ever ordered fruit trees from them and I have 41 standard fruit trees of which they make up about half as they have a decent selection

Positive RichfromNH
(4 reviews)
On Apr 15, 2015, RichfromNH Nashua, NH wrote:

I've had nothing but great experiences with Stark Brothers. My great grandfather planted the old family orchard through them almost 100 years ago and today I'm proud to use them for the vast majority of my trees and plants.

I've had issues getting many things to take root and survive and without even an ounce of doubt, they quickly ship replacements for me. There have been times, while frustrating, that orders have been delayed due to weather or inventory issues, but they always have the best interests of the plant at heart. Sometimes I get impatient but they are delaying it to make certain I have the best chance of the plant surviving. As I write this I'm looking forward to receiving more plants form them this wekeend and planting those.

Stark Brothers is reliable and stand by their products. Every single time I've had them not survive within that first year, they are happy to send a replacement no questions asked. Their customer support and guidance is top notch as well.

Also check out their blog as it has lots of cool articles in it.

Positive Dsnider2006
(2 reviews)
On Mar 27, 2015, Dsnider2006 Grant City, MO wrote:

I've ordered from Stark's 3 times now, once back when it was Miller Nursery. I've had really good communication and good to excellent quality plants each time.
I've had two problems with them: shipping, which as another reviewer mentioned, you can simply request for them to ship later and they will, and raspberry canes.
I ordered raspberries last year, and as dormant plants do, they looked like dead sticks. Planted them, got a few leaves, and then really heavy rain. I have clay soil...They drowned. I called and Stark's sent me more. I attempted again, and dug them all up after 6 weeks. In my terrible soil, the roots had turned to mush. Lesson learned: select plants suitable to your soil type! The only raspberries I have success with here is potted ones.
However, roses are notably finicky and I ordered a Peace Rose off my first order (2011). She is still with me, through TWO replantings due to moving. Bloomed nonstop from May til October this past year. I ordered more roses last year, and despite my dog digging them up and shaking them all over the yard, they went crazy and took off upon replanting.
My new order was a Key Lime Tree, two Cranberry bushes, and a Forest Pansy Redbud. The Lime is way bigger than I expected, and thorned me good getting out of the package. I had no idea it would have thorns, but it looks awesome. The cranberries are potted nicely and seem vigorous. The Redbud is 4' tall but not overly leggy like Big Box store plants. I cannot wait to see it bloom. It is starting to bud already and I hope a late frost doesn't do in the beautiful flowers it is promising.

Positive fred40
(5 reviews)
On Mar 15, 2015, fred40 Middletown, NY wrote:

Stark is now the my preferred company to order from, it just makes life easier. Here's what I've experienced- they have a great variety, their prices are reasonable, the quality is exceptional, and their service is amazing. Almost everything I've ordered from them was healthy and sprung to life after planting, and those that didn't- just give them a call and they'll send a replacement without any hassle. Last year a dwarf peach tree didn't make it, I called and they said a new one would be shipped next season- but they only had that version in standard this year, and Brenda sent me an email about it, and without any fuss added a different variety dwarf (that I liked) to my incoming order this year.

Also, I still have 10" of snow on my property, (plus my land is prone to flooding in early March) so I emailed them and asked to push the shipment date later- again, Brenda responded and pushed the date to April without any hassle. To the complainers here- they can't know your local conditions all over the country- talk to them, believe me, I have, and they have NEVER given me a problem. Again, these are living products, if some die, TALK TO THEM before getting angry, my experience is they want to help.

Positive cjparker
(12 reviews)
On Mar 14, 2015, cjparker Kennewick, WA (Zone 7a) wrote:

Posted on April 11, 2013, updated March 14, 2015
I have ordered twice a year now from Stark for the past 3 years. Each item I\'ve received is doing fine! I got raspberries the first year I planted the canes, the peach trees are full of blossoms, the Honeycrisp apple tree is growing like mad, the blackberries have come up strong and healthy, and the 2 in 1 plum and 2 in 1 cherry have grown more than expected. I am delighted with the quality of my plants and look forward to reaping the harvest when the trees are mature enough to set fruit. My plants have all arrived in excellent condition, healthy and strong.

On March 14th, 2015, cjparker added the following:

As always, another great experience ordering from Stark Bros. My mini-orchard is in full bud, and all trees are beautiful and healthy. Great communications.
Positive Javerezii
(3 reviews)
On Feb 28, 2015, Javerezii Lady Lake, FL wrote:

Nice people. Wonderful trees. Good service. Fair price. What else could I ask for. Thanks, J.A.jr

Positive BeamonHill
(1 review)
On Jan 5, 2015, BeamonHill Ozark, AL wrote:

I've never had one second's trouble from Stark Brothers. I have had a couple of trees that didn't make it and both times they sent replacements without any trouble at all, shipped free.
I recommend Stark Brothers nursery without reservation.

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